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Effectively Managing Risk to Achieve Quality Outcomes 2013

Workshop Outcomes
At the conclusion of the workshop, participants will know how to: Understand the role of risk management in achieving quality outcomes Integrate risk mitigation / minimisation within organisational functions Integrate quality, safety and risk for best performance Utilise risk improvement tools effectively Identify and categorise risks Develop and demonstrate evidence to achieve accreditation requirements Guide staff on inculcating risk mitigation into their daily work
08:30 08:45

Program Registration and Welcome


Program outline, workshop outcomes, acronyms

Setting the scene


Risk management & quality outcomes, current risk issues, National Patient Safety agenda, governance & safe quality care overview

09:15

Common pathway of risk mitigation and quality improvement principles


Relating risk principles to your health service Evolving risk systems to meet current needs Attributes of effective risk mitigation systems within quality improvement programs

Who Should Attend? The program is suitable for Quality and Governance team members and Quality Coordinators and Managers. Participants should bring a copy the Safety and Quality Improvement Guide for National Safety and Quality Health Service (NSQHS)Standard 1 which is available from the ACSQHC website at:
http://www.safetyandquality.gov.au/ourwork/accreditation/nsqhss/safety-and-quality-improvement-guidesand-accreditation-workbooks/ 11:30 Workshop Presenter To be confirmed 12:00 10:00 10:30

Tea Break Risk Improvement Tools


Characteristics of effective Risk Management tools Ensuring effectiveness in risk action tools Mitigation strategies that address the cause to minimise future risk [proactive approach] Ensuring reporting is linked to review & action

Key to success > integrating Quality, Safety & Risk for best performance Activity: From the scenario provided identify and
categorise the risks accordingly to priority

13:00 13:30

Lunch
Activity: Develop the outputs needed to meet the risk components of the National Safety and Quality Health Service Standards [Standard 1]. Participants will work in small groups and will be allocated specific tasks Key learning points, sharing knowledge & plenary Summary and Take Home Messages Close

14:30

Onsite Workshops and Consultations Specialised workshops can be tailored to meet your needs and budget. The advantage being, that more staff receive training in a cost-effective and focused workshop that provides a gap-analysis for the organisation. If you want a workshop in your area, please contact: Education and Support Service Ph: 02 9281 9955; Email: educate@achs.org.au

15:15 15:30

This program may be subject to amendments when necessary

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