PETER M.

STEIN
South Windsor, CT 06074 (860)432-4154 Residence (860)841-0638 Cell PStein80@msn.com

SUMMARY
Results-driven, Senior Business Analyst with experience supporting product and service initiatives. Entrepreneurial success in operations, marketing and management, including design and product development, planning, and implementation of programs. Exceptional problem solving, team building, communication, analytical, strategic planning and negotiation skills. Enthusiastic and articulate communicator with proven ability to handle complex problems. Excellent verbal and written communication skills.

EXPERIENCE HIGHLIGHTS
Parental Leave 2010-2013

Provided full-time care for two children while wife traveled 50%-75% of the time for work. Managed household finances, schedules, transportation, and home maintenance. Supervise the Adult Mens Over -35 Basketball Program for the town of Canton, CT. Volunteered as Soccer Team Manager, Travel Soccer Coach, and currently on the South Windsor Travel Soccer Club Board of Directors as the Travel Director. Manage 20+ teams schedules, resolve conflicts, and act as club photographer. Photograph er for Wesleyan University Mens Soccer team. Photos have been published on various Wesleyan University on line locations, as well as in school publications and displays. Commissioned to photograph High School Soccer Players for family sports photos and preparation of college sports collage.

The Hartford Insurance Company

1999 2010

Senior Operational Data Analyst & September 2008 April 2010 Senior Business Analyst August 2007 September 2008 Successfully prepared and managed budget for 5 departments. Responsible for payroll, overtime, fixed expenses, projects and training budgets. Ensured all bills were paid in timely manner. Managed years of 2008 and 2009 to end positive to budget. Recovered approximately $40,000 in 2009 due to incorrect billing. Closely managed departments Staffing Models, to continually manage expenses , balance budget, and ensure that each department was properly staffed. Handled all areas of SOX compliance and reporting for Retirement Income Services, which included presenting quarterly detailed research and analyses. Worked with multiple teams to stre amline and improve areas of concern, in adherence with State-specific audits and SEC performance guidelines. Responsible for all of the departments daily, weekly and monthly reports, which consisted of volume and performance numbers and detailed trend analyses, to name a few. Managed Access Database to provide sales staff with proper various specific state requirements.

Business Analyst VAS Replacement Program

October 2004 August 2007

Participated as key member of Hartfords 4 -year VAS Replacement Project. Was involved in entire scope of project, including requirements gathering, analysis, specification, documentation, negotiation and presentation. Provided 6-month client support after delivery. Functions were based on Iterative and Incremental Development and Systems Development Life Cycle processes. Facilitated meetings with Business Areas, as well as BAs and Developers from IT. Relayed business requirements to IT, helped develop technical specifications, and investigated whether possible implementations were cost-effective. Performed overhaul of VAS, which integrated numerous systems. Worked closely with Account Management, Contract Management and IT to ensure smooth transition. Provided technical analysis of Vista elements. Assisted IT with developing test cases for internal and external users of system. Provided written specifications to IT for changes and enhancements to existing functions. Developed effective relationships within IT, which resulted in increased coordination of projects often elevating priorities for the Business Areas. Participated in User Acceptance Testing, including development of test conditions, scenarios, test plans, expected results, execution of testing for assembly testing, system integration testing, and business acceptance, as appropriate. Facilitated, documented and published detailed end-to-end business requirements. Created current process workflow Use Cases and wrote detailed technical specifications. Created workflow implementation and redesign plan partnered with external consultants to accurately capture requirements. Scheduled, facilitated and advised status updates, with Service and IT areas, Facilitated solution design sessions with Specialists, Output Developers, Interface Developers, Batch Architects, Business and IT Analysts. Coordinated and led IT Partners through several detailed discussions, reviews and finalization of record layouts for all output. Developed, published and obtained Service and IT stakeholder sign-off on detailed Solution Design documents and system specification documents. Served as Subject Matter Expert in areas of business best practices and business platforms. Continued to assist Account Management, logging over 1300 hours of overtime in 20 06.

Senior Service Specialist August 1999 October 2004 Experienced member of annuity production environment. Consistently received recognition as top producer among over 100 processors. Responsible for interpreting EDI transmissions from some of Hartfords larg est clients. Functioned well in a busy and sometimes hectic environment with hourly and daily deadlines. Key Senior Processor, responsible for training of new employees. Assisted Quality Team, auditing new contracts, enrollments and exchange transfer jobs. Assisted many teams over 4 years in Account Management: Quality, Suspense, DCA Bonus, LOA and all Production Teams. District Manager & Store Manager June 1986 January 1999

Retail Store & District Manager for several national industry-leading companies. Successfully managed groups of employees that ranged in size from 8 to several hundred. Responsible for all facets of store operations, including hiring, training, new store construction, customer service, sales, profit and security. Was youngest Store Manager of an 81-store electron Education

Education Wesleyan University

Bachelor of Arts in English Bachelor of Arts in Psychology

Personal
Life Member National Eagle Scout Association

Computer Skills/Software:
Productivity Software: MS Office Suite (Word, Excel, Access, Project, Outlook, Visio), Adobe Acrobat Internet Explorer Enterprise Systems: Repetitive Payment System (RPS), VISTA annuity platform, FileNet, Variable Annuity System (VAS), PowerImage, Business Objects, EOS & Softcopy, Checkwriter, Lotus Notes, eTalk Advisor, STARS, BCS, BACIS Development and QA: Mercury Test Director, PVCS Tracker, Business Engine Network (BEN) Operating Systems: Windows 7, Vista, XP, ME, NT, 2003, 2000, 98, 95