Amit Patel

216, Sector 19, Shivam khand, Vasundhara Ghaziabad. UP.

9350174984
amitsvs@gmail.com

CAREER OBJECTIV Challen in and motivatin career in a !ro"essionall# mana ed or anization, $here % can enhance m# skills and stren th in con&unction $ith the com!an#'s oals and ob&ectives to increase !roductivit# and (ualit# o" $ork, $ithin an or anization SOFTWARE SKILLS

ERP Database Operating system Hardware

: ECC-6,Netweaver 700 : )racle *.+,)racle 9.+,,S-S./ 0.1, ,S-S./ 2111, ,S- 2ccess : Linux ,Windows 2003, Aix : Intel Pentium PCs

EDUCATIONAL QUALI ICATION Pursuing MCA from SMU, Delhi. Graduation from C.S.J.M University Kanpur 12th from U.P. Board in Allahabad 10th from U.P. Board in Allahabad

!OR"IN# E$PERIENCE
PROFESSIONAL EXPERIENCE:

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C%&&e't O&(a'i)ati*' + %3, %ndia Pvt. /td. (Sep2011 till date)

: : : :

!"mpany #ame Designati"n Ind&stry +"b D&rati"n

#etw"r$ S"%&ti"n P't( Ltd( (An I)* !"mpany 4echnical Su!!ort 5n ineer Com!uter6 %n"ormation 4echnolo # 17th Se!tember 2111 to till date.

Currently working with 2years e !osure at "B# $oida under "GA %"B# Global A&&ounts' as a (ystem )ngineer !ro*iding su!!ort for all "B# !ro&ess in*ol*ing issue resolution as well &ustom modifi&ations to &lient systems. Client systems &an range on *aried software as well as hardware &om!eten&ies like A+,+, -otus $otes, (ametime, .)C#, Citri , resol*ing transfer issues using Bay, Knowledge of Maximo Tivoli tic eting tool et&.

() )a,a, e-".te- Pr"d&-ts Ltd( (/r"&p "0 )a,a, Hind&st1an

De,i('ati*'+

A,,tt- IT . EDP /31 De0em1e& 2009 t* 28 A%(%,t 20113

Pr",e-t Type: Su!!ort D&rati"n 8 /1 0e&ember 2001 to 22 August 2011 !%ient Ind&stry: ,anu"acturin Pr",e-t R"%e: S2P-32S%S Su!!ort Spe-i0i- Resp"nsibi%ity: S#stem ,onitorin 9 :ealth ;e!ort En'ir"nment: 5CC6.1 $ith oracle 9i on /inu+ Pr",e-t Resp"nsibi%ities: ;ole creation and maintenance 4roubleshootin an# authorization issues and assi nin missin 6ne$ authorization. 3ack round &obs <ail# monitorin o" ;6= s#stems 2lert monitor, lockin !roblems, and back round &ob lo s, $orkload anal#sis, checkin the status o" $ork !rocesses. 2nal#zin and trouble shootin o" 232P Short dum!s. ,onitorin table lock and locked users 2!!l#in Su!!ort Packa es Con"i uration o" 4rans!ort ,ana ement S#stems >ernel U! radation

/C3 O&(a'i)ati*'+ Be,t I'4*,5,tem, Lt6- Del7i De,i('ati*'+ 85,tem A6mi' /01 A9&il 2009 t* 30 De0em1e& 20093 85,tem A6mi'i,t&ati*'
"nstallation and +roubleshooting of different ty!es of 3!erating (ystems like .in42000 and .in45P ,.in 46and 200/ (er*er. +roubleshooting of all ty!es of !roblem related hardware , software. Re,9*',i1ilitie,+ : 0eskto! Administration. Pro*iding troubleshooting of software7s related issues and all windows related issues to -a!to! users. 8emote Administration %8emote 0eskto!, 9$C'. Periodi& Pat&h U!dating on the deskto!s , -a!to!s. "nstallation and &onfiguration offi&e software7s and other !ro!erty Pa&kages:Utilities. (etu! installation and &onfiguration of lo&al and $etwork !rinters for the users. +roubleshooting all 0eskto! hardware related issues. %nstallation, Con"i uration 9 4roubleshootin o" ,icroso"t )utlook. PER8ONAL DETAIL8 at7e&;, 'ame + #r. Satya Verma Nati*'alit5 + "ndian <a&ital 8tat%, + Unmarried La'(%a(e "'*=' + ;indi, )nglish Pe&ma'e't A66&e,, + 216, sector 19 Shivam khand Vasundhara, Ghaziabad. UP, Date>>>>--Pla0e>>>>-/Amit Patel3