What factors contribute to a highly engaged workforce? What are best practices for an engaged, productive workforce?
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High Engagement is
a deep sense of ownership for the organisation and strong feelings of involvement, commitment, and absorption in ones work, which is motivating.
It looks like
a strong contribution of discretionary energy, which translates into productivity.
And results in
improved personal and business performance.
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0%
-10% -20% -30%
Customer
Productivity
Profitability
-25% -37%
-40%
-50% -60% -70%
71%
71% 73%
80% 100%
Source: The Impact of Employee Engagement on Performance, Harvard Business Review 2013
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29% engaged
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Generic Benefits
The responsibility of HR
Mindset
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Climate
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What is Climate?
imply tated
Climate is peoples perceptions of the work environment what it feels like to work in a place.
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Climate drives performance because it is tied directly to motivationthat is, to the energy people put into their work.
Robert Stringer, Leadership and Organizational Climate
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External Environment
Organizational Climate
Individual Motivation
Individual Performance
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Climate Dimensions
Clarity: The degree of employee understanding of the organization's
goals and policies; the degree of employee understanding of the requirements of his or her job
Recognition: The feeling that people are recognized and rewarded for
doing good work
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Climate is Situational
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Importance of Trust
Everyone agrees trust is important but how important is it??
Its highly important to have a manager employees can trust
91%
48%
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Encouraging Ideas
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Employee Needs
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RECOGNITION
I am valued.
ENJOYMENT
I enjoy my work.
BELONGING
I belong here.
ADVANCEMENT
Im getting ahead.
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Advancement
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Questions?
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