Synopsis for research project report On

EMPLOYEES ENGAGEMENT OF BIG BAZA !

Towards partial fulfillment of Master of Business Administration (MBA)

S"#$itte% By& I( Se$ester o)) No*

'n%er G"i%ance&

Session +,-./-0

A12NO3LE4GEMENT First of all I thank God for giving me this wonderful opportunity to undertake this summer training which is a part of my MBA programme I would like to sincerely thank my guide M * for giving me the wonderful opportunity to work under his a!le guidance and support throughout my research I also thank persons working at "pencer#s corporate office and retail stores for giving me their valua!le time and vital information which forms a part of this report I would also like to thank my colleagues for rendering their help to me in this pro$ect %ast !ut not the least& I thank my parents for their prayers& help and advice which helped me a lot to complete this pro$ect report

-* INT O4'1TION TO T5E TOPI1 Topic & synopsis e$p)oyees en6a6e$ent of #i6 #a7aar INT O4'1TION& E$p)oyee en6a6e$ent is a property of the relationship !etween an organi'ation and its employees An (engaged employee( is one who is fully a!sor!ed !y and enthusiastic a!out their work and so takes positive action to further the organi'ation)s reputation and interests An organi'ation with )high) employee engagement might therefore !e e*pected to outperform those with )low) employee engagement& all else !eing e+ual +*OB8E1TI(E OF T5E S'TY To study the engagement increase organi'ation turnover To study increase the level of $o! satisfaction level To stuffy increase happiness in their life To study suggest in turnover over their income in their company

.* INT O4'1TION

ESEA 15 MET5O4OLOGY

This chapter aims to understand the research methodology esta!lishing a framework of evaluation and revaluation of primary and secondary research The techni+ues and concepts used during primary research in order to arrive at findings, which are also dealt with and lead to a logical deduction towards the analysis and results 0*- ESEA 15 4ESIGN The research design applied here was %escripti9e research* -*ploratory .esearch is one in we don#t know a!out the pro!lem& we have to find a!out the pro!lem and then work on solving the pro!lem /hereas in case of descriptive research& we know the pro!lem& we $ust have to find the solution to the pro!lem Generally descriptive research design is applied after e*ploratory research design 0ere after doing the secondary research& we found the general perception a!out the retail !aking !ut then in second phase we tried to figure out where the difference lies and on what !asis the !anks differ from each other

.*+ ESEA 15 TOOL esearch too) The purpose is to first conduct a intensive secon%ary research to understand the full impact and implication of the industry& to review and criti+ue the industry norms and reports& on which certain issues shall !e selected& which remain unanswered & this shall !e further taken up in the ne*t stage of secon%ary research This stage shall help to restrict and select only the important +uestion and issue& which inha!it growth and segmentation in the industry 0*. 4ATA 1OLLE1TION& Both primary and secondary data have !een collected very vigorously Secon%ary %ata1 it is collected !y the study of various reports The reports studied under secondary data The esearch eport

The report is the result of a s"r9ey which was undertaken in L"c:no; city The o!$ectives of the pro$ect has !een fulfilled The responses availa!le through the secondary data The pro$ect also covers an analysis of the corporate social responsi!ility !y pantaloon 0*0 T5E ESEA 15 P OBLEM
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The pro!lem formulation is the first step to a successful .esearch process 2ro$ect undertaken the pro!lem of comparative study of $o! satisfaction of emplyess of !ig !aatr and spences 0*< T5E 4ATA SO' 1E The data has !een taken from secondary data sources Secon%ary %ata so"rce "econdary data was collected from following sources 2rior research reports /e!sites Books 3ewspaper 2ersonal consultation Pri$ary 4ata So"rce Thro"6h ="estionnaire Sa$p)e Si7e& <, 0*> Area of research & Acco"nt 4epart$ent 4 Tentati9e 1hapters a 5hapter 64 7!$ective of study ! 5hapter 68 Introduction c 5hapter 69 5ompany profile
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d 5hapter : ; .eview 7f %iterature e 5hapter : < .esearch Methodology f 5hapter : = Findings& conclusion& recommendation

Anne*ure (if any) SIGNIFI1AN1E OF ESEA 15 &

To increase the level of $o! satisfaction level To increase happiness their life To suggest in turnover over their income in their company To develop the practical knowledge with theoretical aspects .