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Tata Group

The Tata Group is


a multinational conglomerate based
in Mumbai, India. In terms of market
capitalization and revenues, Tata Group is
the largest private corporate group in
India and has been recognized as one of
the most respected companies in the
world. It has interests
in steel, automobiles, information
technology, communication, power, tea a
nd hospitality. The Tata Group has
operations in more than 85 countries
across six continents and its companies
export products and services to 80
nations. The Tata Group comprises 114
companies and subsidiaries in seven
business sectors, 27 of which are publicly
listed. 65.8% of the ownership of Tata
Group is held in charitable
trusts. Companies which form a major
part of the group include Tata
Steel, Corus Steel, Tata Motors, Tata
Consultancy Services, Tata
Technologies, Tata Tea, Titan
Industries, Tata Power, Tata
Communications, Tata Teleservices, Tata
AutoComp Systems Limited and the Taj
Hotels.
The group takes the name of its
founder, Jamsetji Tata, a member of
whose family has almost invariably been
the chairman of the group. The current
chairman of the Tata group is Ratan Tata,
who took over from J. R. D. Tata in 1991
and is currently one of the major
international business figures in the age
of globality. The company is currently in
its fifth generation of family stewardship.
The 2009 annual survey by the
Reputation Institute ranked Tata Group as
the 11th most reputable company in the
world. The survey included 600 global
companies.
HISTORY

Tata, family of pioneer Indian


industrialists and philanthropists. The
founder of the Tata business empire was
Jamsetji Nusserwanji Tata (1839-1904).
Born in Navsari, into a Parsi family,
Jamsetji studied at Elphinstone College in
Mumbai before entering his father’s
business as a general merchant trading
with the East. He soon proved highly
successful, setting up a branch in
Shanghai and steering the family through
the speculation and collapse of cotton
prices that arose due to the American
Civil War.
Jamsetji traveled widely and introduced
sound business principles which he
believed to be the cornerstone of his
success. His key concerns were to utilize
modern technology, and to ensure good
working conditions and welfare for his
employees. These principles could clearly
be seen in his first major venture, the
establishment of the Empress Mills in
1877 at Nāgpur. In 1886 he founded the
Svadeshi Mills Company—the name of
which indicated his sympathies with a
nationalist movement of the day—
competing directly with British firms in
the manufacture of fine cotton. His iron
and steel works at Sakchi, around which
he built houses, schools, and a hospital
for the workers, expanded from a village
into the current industrial town of
Jamshedpur. Other projects included the
founding of the famous Taj Mahal Hotel in
Mumbai, and the beginning of work on a
major hydroelectric project in the Western
Ghats mountain range.
Jamsetji was also concerned with the
development of Mumbai, and India as a
whole, and hoped, through improving
educational and research facilities, to
provide the skilled workforce needed for
an emerging modern, industrialized
nation. He founded a number of
educational institutions, but his efforts to
form an Indian university as a center of
excellence for science did not reach
fruition until after his death when, in
1909, the Indian Institute of Science was
established in Bangalore. It remains an
outstanding research center.
Jamsetji’s achievements were built upon
by his sons Sir Dorabji Jamsetji Tata
(1859-1932) and Sir Ratan Tata (1871-
1918), who completed the hydroelectric
project. They also brought the original
companies under the name of Tata Sons
and Company, and set up branches of
their business in London, Paris, New York,
Shanghai, and Kobe. The Tata Trust has
provided funds for hospitals and research
establishments, including the Tata
Institute for Fundamental Research. Tata
Airlines was founded in 1932, being
renamed Air India in 1946, and was taken
over by the government as India’s
national airline in 1953. The Tata empire
remains one of India’s largest business
groups. From 1938 to 1993, it was
chaired by Jehangir Ratanji Dadabhoy
Tata (1904-1993), under whom the
business continued to expand and
diversify. On the death of J.R.D. Tata, the
chairmanship passed to Ratan Naval Tata.

Type Private Conglo


merate (BSE)
Found 1868
ed by Jamsetji
Tata
Headq Mumbai and N
uarter avi Mumbai,
s Maharastra, In
dia
Key Ratan Tata
people NA Soonawala,
JJ Irani, RK
Krishna
Kumar, R
Gopalakrishna
n, Ishaat
Hussain,
Kishor
Chaukar,
Arunkumar
Gandhi and
Alan Rosling
Indust Engineering
ry Materials
Information
Technology
Communicatio
n
Automotive
Chemicals
Energy
Produc Steel
ts Automobiles
Telecommunic
ations
Software
Hotels
Consumer
goods
Reven US$ 72.5
ue billion (Feb
2009)

Emplo 350,000
yees (2008)
Engineering
 TAL Manufacturing Solutions exports
titanium-composite floor beams that are
installed in the Boeing 787 aircraft.[13]
 Tata AutoComp Systems Limited (TACO)

and its subsidiaries, auto-component


manufacturing
 Tata Motors (formerly Tata Engineering

and Locomotives Company Ltd


(TELCO)), manufacturer of commercial
vehicles (largest in India) and passenger
cars
 Jaguar and Land Rover

 Tata Projects
 TCE Consulting Engineers
 Telco Construction Equipment Company
 TRF Bulk Material Handling Equipment &
Systems and Port & Yard Equipments.
 Voltas, consumer electronics company
[edit]Energy
 Tata Power is one of the largest private
sector power companies. It supplies
power to Mumbai, the commercial
capital of India and parts of New Delhi.

Chemicals

 Rallis India
 Tata Pigments
 Tata Chemicals, headquartered in
Mumbai, India, Tata Chemicals has the
largest single soda ash production
capacity plant in India. Since 2006 Tata
Chemicals has ownedBrunner Mond, a
United Kingdom-based chemical
company with operations in Kenya and
the Netherlands.
 Advinus Therapeutics, headquartered
in Bangalore, India, a Contract research
organization focused on drug
discovery and development for
Pharmaceutical, Agro and Biotech
industries.

Services
 The Indian Hotels Company
 Tata Housing Development Company
Ltd. (THDC)
 Tata-AIG General Insurance, a joint

venture with AIG


 Tata-AIG Life Insurance, a joint venture

with AIG
 Tata Advanced Systems Limited

 Tata Asset Management


 Tata Financial Services
 Tata Capital
 Tata Investment Corporation
 Tata Quality Management Services
 Tata Share Registry
 Tata Strategic Management Group
(TSMG) is one of the largest consulting
firms in South Asia.
 Tata Services
Consumer Products

,,Tata Salt, I Shakti Salt, Tata Salt Lite


 Tata Ceramics
 Infiniti Retail
 Tata Tea Limited is the world's second

largest manufacturer of packaged tea


and tea products. It also owns
the Tetley brand of tea sold primarily in
Europe.
 Titan Industries manufacturers of Titan

watches
 Trent (Westside)

 Tata Sky

 Tata International Ltd - Leather Products


Division
 Tanishq jewelery
 Star Bazaar

Information systems and communications

 CMC Ltd
 Computational Research Laboratories

 INCAT

 Nelco
 Nelito Systems

 Tata Business Support Services

(formerly Serwizsol)
 Tata Consultancy Services Ltd. (TCS) is

Asia's largest software company with


2008-09 revenues being over US$ 6 bn.
 Tata Elxsi is another Software and

Industrial design company of the Tata


stable. Based in Bangalore and
Trivandrum. One of the leading
companies in the animation industry of
India.
 Tata Interactive Systems
 Tata Technologies Limited
 Tata Teleservices

 Tatanet
 Tata Communications, formerly VSNL,

the Indian telecom giant, was acquired


in 2002. Tata-owned VSNL
acquired Teleglobe in 2005.

The Tata logo


The Tata logo was designed by the Wolff
Olins consultancy. The logo is meant to
signify fluidity; it may also be seen as a
fountain of knowledge; maybe a tree of
trust under which people can take refuge.

Philanthropy and nation building


The Tata Group has helped establish and
finance numerous quality research,
educational and cultural institutes in
India. It is the one of the leading and
enormously respected philanthropic
corporate entity in India[14][15]. The Tata
Group was awarded the Carnegie Medal
of Philanthropy in 2007 in recognition of
the group's long history of philanthropic
activities[16]. Some of the institutes
established by the Tata Group are:
 Tata Institute of Fundamental Research

 Tata Institute of Social Sciences

 Indian Institute of Science

 National Centre for Performing Arts

 Tata Management Training Centre


 Tata Memorial Hospital

 Tata Trusts, a group of philanthropic

organizations run by the head of the


business conglomerate Tata Sons[17]
 The JRD Tata Ecotechnology Centre

A comprehensive list is available on


the company website.
Tata acquisitions and targets

 February 2000 - Tetley Tea Company,
$407 million
 March 2004 - Daewoo Commercial

Vehicle Company, $102 million


 August 2004 - NatSteel's Steel business,
$292 million
 November 2004 - Tyco Global Network,
$130 million
 July 2005 - Teleglobe International

Holdings, $239 million


 October 2005 - Good Earth Corporation
 December 2005 - Millennium Steel,
Thailand, $167 million
 December 2005 - Brunner

Mond Chemicals Limited, $120 million


 June 2006 - Eight O'Clock Coffee, $220
million
 November 2006 - Ritz Carlton Boston,
$170 million
 Jan 2007 - Corus Group, $12 billion

 March 2007 - Bumi Resources, $1.1

billion
 April 2007 - Campton Place Hotel, San
Francisco, $60 million
 February 2008 - General Chemical
Industrial Products, $1 billion
 March 2008 - Jaguar Cars and Land

Rover, $2.3 billion


 March 2008 - Serviplem SA, Spain

 April 2008 - Comoplesa Lebrero SA,

Spain
 May 2008 - Piaggio Aero Industries

S.p.A., Italy
 June 2008 - China Enterprise

Communications, China
 June 2008 - Neotel, South Africa.
 October 2008- Miljo
Grenland / Innovasjon, Norway
 Imacid chemical company, Morocco [18]

Targets

 Close Brothers Group, $2.9 billion

 Orient Express Hotels, $2.5 billion


 January 2008 - T-Systems International

(IT division of Deutsche Telekom)


[edit]Revenue
Tata gets more than half of its revenue
from outside India. [18]
[edit]Environmental Record
Tata, along with a Tanzanian company,
joined forces to build a soda ash
extraction plant in Tanzania.[19] The
Tanzanian government is all for the
project.[19] On the other hand,
environmental activists are opposing the
plant because it would be near Lake
Natron, and it could possibly affect the
lake's ecosystem and its neighboring
dwellers.[20] Tata was planning to change
the site of the plant so it would be built
32 km from the lake, but the opposition
still thinks it would negatively disturb the
environment.[20] It could also jeopardize
the Lesser Flamingo birds there, which
are already endangered. Lake Natron is
where two thirds of Lesser Flamingos
reproduce.[21] Producing soda ash involves
drawing out salt water from the lake, and
then disposing the water back to the lake.
This process could interrupt the chemical
make up of the lake.[19] Twenty-two
African nations are against the creation of
the project and have signed a petition to
stop its construction.[19]
Tata, together with L&T, is building one of
India’s largest ports at Dhamra, Orissa.
This is less than 15 km from the turtle
mass nesting beaches at Gahirmatha, and
five kilometers from the Bhitarkanika
National Park, India’s second largest
mangrove forest and home to the
saltwater crocodile. The plan immediately
met with considerable protest from
conservation circles. Greenpeace India
has launched a campaign to garner public
support in order to stop the port
construction.[22] Added to this were the
social dimensions. Concerned about the
impacts from this project on the local
environment and therefore their
livelihoods, the Orissa Traditional
Fishworker’s Union, who represent the
concerns and interests of over 100,000
fishermen, vocally and publicly opposed
the construction of the port. In 2007,
construction at the port site commenced.
Coincidentally, the 2007-2008 turtle
season saw no mass nesting at
Gahirmatha. The project has also invited
criticism from over 200 national and
international scientists, including over 30
experts of the IUCN’s marine turtle
specialist group.

Tata Motors
Tata Motors
Limited (NSE: TATAMOTORS, BSE: 50057
0, NYSE: TTM), is a multinational
corporation headquartered
inMumbai, India. Part of the Tata Group, it
was formerly known as TELCO (TATA
Engineering and Locomotive Company).
It is India's largest company in
the automobile and commercial
vehicle sector, and a midsized player on
the world market with 0.81% market
share in 2007 according to OICA data.
The OICA ranked it as the 19th largest
automaker,[1] based on figures for 2007.
[2]
and the second largest manufacturer
of commercial vehicles in the world. The
company is the world’s fourth largest
truck manufacturer, and the world’s
second largest bus manufacturer. In India,
Tata ranks as the leader in every
commercial vehicle segment, and is in the
top 3 makers of passenger cars. Tata
Motors is also the designer and
manufacturer of the iconic Tata Nano,
which at INR100,000 or approximately
USD 2300, is the cheapest car in the
world.
Established in 1945, when the company
began manufacturing locomotives, the
company manufactured its first
commercial vehicle in 1954 in a
collaboration with Daimler-Benz AG,
which ended in 1969.[3] Tata Motors is
a dual-listed company traded on both
theNational Stock Exchange(where it is a
component of the Sensex index), as well
as on the New York Stock Exchange. Tata
Motors in 2005 it was ranked among the
top 10 corporations in India with an
annual revenue exceeding INR 320 billion.
In 2004, Tata Motors
bought Daewoo's truck manufacturing
unit, now known as Tata Daewoo
Commercial Vehicle, in South Korea. It
also, acquired a 21% stake in Hispano
Carrocera SA, giving it controlling rights
in the company. In March 2008, it
finalised a deal withFord Motor
Company to acquire their
British Jaguar Land Rover (JLR) business,
which also includes
the Rover, Daimler andLanchester brand
names.[4][5][6] and the purchase was
completed on 2 June 2008 [7]
Tata Motors has auto manufacturing and
assembly plants
in Jamshedpur, Pantnagar, Lucknow, Ahm
edabad and Pune in India, as well as in
Argentina, South Africa and Thailand

OPERATIONS

Tata in India

Tata Motors Limited is India’s largest


automobile company, with revenues of
Rs. 35651.48 crores (USD 8.8 billion) in
2007-08.[25] It is the leader in commercial
vehicles in each segment, and among the
top three in passenger vehicles with
winning products in the compact, midsize
car and utility vehicle segments.[25] Tata
Motors’ presence indeed cuts across the
length and breadth of India. Over 4
million Tata vehicles ply on Indian roads,
since the first rolled out in 1954.[26] The
company’s manufacturing base in India is
spread across Jamshedpur (Jharkhand),
Pune (Maharashtra), Lucknow (Uttar
Pradesh), Pantnagar (Uttarakhand) and
Dharwad (Karnataka). Following a
strategic alliance with Fiat in 2005, it has
set up an industrial joint venture with Fiat
Group Automobiles at Ranjangaon
(Maharashtra) to produce both Fiat and
Tata cars and Fiat powertrains. The
company is establishing a new plant at
Sanand (Gujarat). The company’s
dealership, sales, services and spare
parts network comprises over 3500 touch
points; Tata Motors also distributes and
markets Fiat branded cars in India
Tata's global operations
Tata Motors has been aggressively
acquiring foreign brands to increase its
global presence. Tata Motors has
operations in the UK, South Korea,
Thailand and Spain. Among them is
Jaguar Land Rover, a business comprising
the two iconic British brands that was
acquired in 2008. Tata Motors has also
acquired from Ford the rights to three
other brand
names: Daimler, Lanchester and Rover. In
2004, it acquired the Daewoo Commercial
Vehicles Company, South Korea’s second
largest truck maker. The rechristened
Tata Daewoo Commercial Vehicles
Company has launched several new
products in the Korean market, while also
exporting these products to several
international markets. Today two-thirds of
heavy commercial vehicle exports out of
South Korea are from Tata Daewoo.In
2005, Tata Motors acquired a 21% stake
in Hispano Carrocera, a reputed Spanish
bus and coach manufacturer,[9] giving it
controlling rights of the company.
Hispano’s presence is being expanded in
other markets. On Tata's journey to make
an international foot print, it continued its
expansion through the introduction of
new products into the market range of
buses (Starbus & Globus) as well as
trucks (Novus). These models were jointly
developed with its subsidiaries Tata
Daewoo and Hispano Carrocera. In May,
2009 Tata unveiled the Tata World Truck
range jointly developed with Tata
Daewoo [27] They will debut in South
Korea, South Africa, the SAARC countries
and the Middle-East by the end of
2009 [27] In 2006, it formed a joint venture
with the Brazil-based Marcopolo, a global
leader in body-building for buses and
coaches to manufacture fully-built buses
and coaches for India and select
international markets.[28] Tata Motors has
expanded its production and assembly
operations to several other countries
including South Korea, Thailand, South
Africa and Argentina and is planning to
set up plants
in Turkey, Indonesia and Eastern Europe.
[25]
Tata also franchisee/joint venture
assembly operations in Kenya,
Bangladesh, Ukraine, Russia and Senegal.
[29]
Tata has dealorships in 26 countries
across 4 continents.[30] Though Tata is
present in many counties it has only
managed to create a large consumer
base in the Indian Subcontinent namely
India, Bangladesh, Bhutan, Sri Lanka and
Nepal and has a growing consumer base
in Italy, Spain and South Africa.

Present and future challenges


Tata Motors have some distinct
advantages in comparison to other multi-
national competitors especially a cost
advantage as labor costs for Tata Motors
is 8-9 percent of sales as compared to 30-
35 percent for most multinational
companies. Another advantage in the
increasing demand in its own backyard,
India due to infrastructure developments
and rising GDP. India remains one of the
few developing auto markets where
domestic brands have managed to keep a
large presence, Tata and fellow
compatriots account for more than 60%
of the passenger vehicle sales and 95% of
commercial vehicle sales. There are also
favorable Government polices and
regulations in place in order to help boost
the auto industry. However, Tata has not
been able to capitalize on its global
presence. Tata relies heavily on its sales
in India and has not yet managed to
create a foothold in international markets
even though it has a number of well
reputed subsidiaries. However, Tata Nano
may boost its international presence
atleast in developing economies.
Though it has an advantage in India,
thanks to low costs and government
policies it soon faces stiff competition
from it multinational competitors all
eyeing for a share in the ever growing
Indian auto sector. Earlier, a policy
required majority-owned subsidiaries of
foreign car firms to invest at least US$50
million in equity if they wished to set up
manufacturing projects in India and mere
car assembling operations were not
welcomed. An Indian cabinet panel has
since announced a new automobile policy
that sets fresh investment guidelines for
foreign firms wishing to manufacture
vehicles in the country. Investments in
making auto parts by a foreign .vehicle
maker will also be considered a part of
the minimum foreign investment made by
it in an auto-making subsidiary in India.
The move is aimed at helping India
emerge as a hub for global manufacturing
and sourcing for auto parts. The policies
adopted by Government will increase
competition in domestic market, motivate
many foreign commercial vehicle
manufactures to set up shops in India,
whom will make India as a production hub
and export to nearest market. Thus Tata
Motors will have to face tough
competition in near future, which might
affect its growth negatively.
Currently, the presence of Suzuki through
its subsidiary, Maruti Suzuki in the Indian
market may also be alarming. Maruti has
aggressively launched family cars to
undermine the Tata models. Tata has
continued to be strong in the MUV and
SUV sector due to lack of competition and
correct pricing. However, Tata now faces
stiff competition from fellow compatriot
Mahindra as well as multinational brand
like Toyota and Chevrolet. In addition, the
growing presence of fellow Indian
competitors, Mahindra and Force Motors
not only in the Indian but also in the
Global market may effect Tata's sales.
Mahindra and Force have formed joint
ventures
with Renault and MAN respectively.
Mahindra has also formed a 51:49 JV
called Mahindra Navistar with ITEC, USA
(parent Navistar International), to
manufacture commercial vehicles and to
bolster its position in the CV
business[31] Ashok Leyland, which is the
second largest commercial manufacturer
in India has remained Tata's biggest
competitor in the Indian heavy
commercial vehicle market and with its
aquistion of Czech Republic-based
Avia[32] it may manage to increase its
presence in neighbouring markets such
as Sri Lanka, Nepal where Tata Motors
has a monopoly. To counter the growth of
these various companies Tata has come
up with revised or new models like Indica
Vista, Indigo Vista, Xenon, Tata World
Truck and a aggressive marketing policy.

SOME PRODUCTS OF TATA MOTORS


Tata Steel

Tata Steel (BSE: 500470), formerly


known as TISCO and Tata Iron and
Steel Company Limited, is the world's
sixth largest steel company, with an
annual crude steel capacity of 28 million
tonnes. It is the second largest private
sector steel company in India in terms of
domestic production. Ranked 315th
on Fortune Global 500, it is based
in Jamshedpur, Jharkhand, India.[3][4] It is
part ofTata Group of companies. Tata
Steel is also India's second-largest and
second-most profitable company in
private sector with consolidated revenues
of Rs 1,32,110 crore and net profit of over
Rs 12,350 crore during the year ended
March 31, 2008. [5][6]
Its main plant is located in Jamshedpur,
Jharkhand, with its recent acquisitions,
the company has become
a multinational with operations in various
countries. The Jamshedpur plant contains
the DCS supplied by Honeywell.The
registered office of Tata Steel is
in Mumbai. The company was also
recognized as the world's best steel
producer by World Steel Dynamics in
2005.[7] The company is listed on Bombay
Stock Exchange and National Stock
Exchange of India, and employs about
82,700 people (as of 2007).

istory
Tata Steel was established by
Indian Parsi businessman Jamshetji
Nusserwanji Tata in 1907 (he died in
1904, before the project was completed).
Tata Steel introduced an 8-hour work day
as early as in 1912 when only a 12-hour
work day was the legal requirement
in Britain. It introduced leave-with-pay in
1920, a practice that became legally
binding upon employers in India only in
1945. Similarly, Tata Steel started
a Provident Fund for its employees as
early as in 1920, which became a law for
all employers under the Provident Fund
Act only in 1952. Tata Steel's furnaces
have never been disrupted on account of
a labour strike and this is an enviable
record.
[edit]Production
Tata Steel annually produces 9 million
tonnes of steel in India and 21.4 million
tonnes overseas, making it the fifth
largest steel producer in the world. It
produced a record-breaking 5.0 million
tonnes of salable steel in
its Jamshedpur works in 2006-07. The
company's gross revenue in that financial
reporting year was Rs. 20196.24 crores.
Its PBT was Rs.6261.65 crores
and PAT was Rs.4222.15 crores in the
same year.
[edit]Capacity Expansion
Tata Steel has set an ambitious target to
achieve a capacity of 100 million tonne by
2015. Managing Director
Balasubramanian Muthuraman (shortened
simply to "B Muthuraman") stated that of
the 100 million tonne, Tata Steel is
planning a 50-50 balance between
greenfield facilities and acquisitions. [8][9]
 Overseas acquisitions have already

added up to 21.4 million tonne, which


includes Corus production at 18.2
million tonne, Natsteel production at
two million tonne and Millennium Steel
production at 1.2 million tonne. Tata is
looking to add another 29 million tonnes
through the acquisition route.[8][9]
 Tata Steel has lined up a series of

greenfield projects in India and outside


which includes [8]
1. 6 million tonne plant in Orissa (India)

2. 12 million tonne in Jharkhand (India)

3. 5 million tonne in Chhattisgarh (India)


4. 3-million tonne plant in Iran
5. 2.4-million tonne plant in Bangladesh
6. 5 million tonne capacity expansion at
Jamshedpur (India)
7. 4.5 million tonne plant in Vietnam
(feasibility studies underway)

Acquisitions

 On 20 October 2006, Tata Steel


announced that it had agreed to pick up
a 100% stake in the Anglo-Dutch steel
maker Corus at 455 pence per share in
an all cash deal, cumulatively valued
at GBP 4.3 billion.
 On 19 November 2006,
the Brazilian steel company Companhia
Siderúrgica Nacional (CSN) launched a
counter offer for Corus at 475 pence per
share, valuing it at £4.5billion.
 On 11 December 2006, Tata
preemptively upped the offer to 500
pence, which was within hours trumped
by CSN's offer of 515 pence per share,
valuing the deal at £4.9 billion. The
Corus board promptly recommended
both the revised offers to its
shareholders.
 On 31 January 2007 Tata Steel won their
bid for Corus after offering 608 pence
per share, valuing Corus at £6.7 billion;
as a result and pending acceptance and
completion of the takeover, the joining
of the two will create the fifth largest
steel company in the world.

Other acquisitionS
 In August 2004, Tata Steel entered into

definitive agreements with Singapore


based NatSteel Ltd to acquire its steel
business for Singapore $486.4 million
(approximately Rs 1,313 crore) in an all
cash transaction.[10]
 In 2005, Tata Steel acquired 40% Stake
in Millennium Steel based in Thailand for
$130 million (approx. Rs 600 crore). [11]
 In 2007 Tata Steel through its wholly
owned Singapore subsidiary, NatSteel
Asia Pte Ltd acquired controlling stake
in two rolling mills: SSE Steel Ltd,
Vinausteel Ltd located in Vietnam. [12]

Dhamra Port

The Dhamra Port, a Joint Venture


between Larsen & Toubro and Tata Steel,
has come in for criticism from groups
such as Greenpeace, Wildlife Protection
Society of India and the Orissa Traditional
Fishworkers' Union. The port is being built
within five kilometres of the Bhitarkanika
Sanctuary, a Ramsar wetland of
international importance, home to an
impressive diversity
of mangrove species, saltwater
crocodiles and an array of avian species.
The port will also be approximately 15
km. from the turtle nesting beaches of
theGahirmatha Sanctuary, and turtles are
also found immediately adjoining the port
site. Aside from potential impacts on
nesting and feeding grounds of the
turtles, the mudflats of the port site itself
are breeding grounds for horseshoe
crabs as well as rare species of reptiles
and amphibians. One such species, the
amphibian Fejervarya cancrivora, is the
first record for the Indian
mainland. [15] Company considers these
allegations as without any base and the
people behind them as low level
opportunists.
Tata Power

History

Started as the Tata Hydroelectric Power


Supply Company in 1911, it is an
amalgamation of two entities: Tata
Hydroelectric Power Supply Company and
Andhra Valley Power Supply Company
(1916).Today Tata Power Company
Limited is India’s largest private sector
electricity generating company with an
installed generation capacity of over 2670
MW. The Company is a pioneer in the
Indian power sector. Tata Power has a
presence in thermal, hydro, solar and
wind areas of power generation,
transmission and retail. The founders of
Tata Power pioneered the generation
of electricity in India with the
commissioning of India’s first large hydro-
electricproject in 1915
in Bhivpuri and Khopoli, Karjat.

Operations
The thermal power stations of the
company are located at Trombay
in Mumbai, Jojobera in Jharkhand and
Belgaum in Karnataka. The hydro stations
are located in the Western Ghats of
Maharashtra and the wind farm in
Ahmednagar.
The Company has been a front-runner in
introducing state-of-the-art power
technologies. Tata installed India’s first
500 MW unit at Trombay, the first 150
MW pumped storage unit at Bhira, and
a flue gas desulphurization plant
for pollution control at Trombay. At 2.4%
the Company's transmission &
distribution losses are among the lowest
in the country. Tata Power has served
Mumbai’s consumers for over nine
decades.
Outside Mumbai, the company now has
generation capacities in the States of
Jharkhand and Karnataka and a
Distribution Company in Delhi.
The Distribution joint venture with the
Government of Delhi called the “North
Delhi Power Limited” (NDPL), has met
with considerable success. This joint
venture serves over 800,000 consumers
(in a population of 4.5 million) spread
over in an area of 510 km² and has a
peak load of 1050 MW. . NDPL has
achieved some success in cutting down
the losses from 51% to 28% in span of
five years.
International Operations
The Company has also executed several
overseas projects in the Middle East,
Africa and South East Asia. Of particular
interest are the Jebel Ali ‘G’ station (4 x
100 MW + desalination plant) in Dubai,
Al-Khobar II (5 x 150 MW
+ desalination plant) and Jeddah III (4 x
64 MW + desalination plant) in Saudi
Arabia, Shuwaikh (5 x 50 MW) in Kuwait,
EHV substations in UAE and Algeria, and
power plant operation and maintenance
contracts in Iran and Saudi Arabia.

Future projects

Tata Power has entered into a 51:49 joint


venture with PowerGrid Corporation of
India for the 1200 km Tala transmission
project. The joint venture is India’s first
transmission project to be executed
with public-private partnership.
Tata Power has also won a contract for
building 4000 MW power plant at Mundra.
A unique aspect of this project is that for
the first time in India a 4000MW power
plant is being built utilizing one large
construction project; all other large
projects have always involved stage
construction.

Tata Consultancy Services


Tata Consultancy Services
Limited (TCS) (BSE: 532540, NSE: TCS)
is a software services and consulting
company. It is Asia's largest provider
of information technology and business
process outsourcing services[1]. The
company is listed on the National Stock
Exchange and Bombay Stock
Exchange of India.
TCS became listed company on 9th
August, 2004.
TCS is part of one of India's largest and
oldest conglomerates, the Tata Group,
which has interests in areas such as
energy, telecommunications, financial
services, manufacturing, chemicals,
engineering, materials, government and
healthcare.

History
Tata Consultancy Services was
established in the year 1968. TCS is
considered a pioneer in the Indian IT
industry[4]. Despite unfavorable
government regulations, like the License
Raj, the company succeeded in
establishing the Indian IT Industry.
It began as the "Tata Computer Centre", a
division of the Tata Group, whose main
business was to provide computer
services to other group companies. F C
Kohli was its first General Manager. The
legendary JRD Tata was its first Chairman
and was followed by luminaries such
as Nani Palkhivala.
One of TCS' first assignments was to
provide punch card services to a sister
concern, Tata Steel (then TISCO). It later
bagged the country's first software
project, the Inter-Branch Reconciliation
System (IBRS) for the Central Bank of
India[5]. It also provided bureau services
to Unit Trust of India, thus becoming one
of the first companies to
offer BPO services.
In the early 1970s, Tata Consultancy
Services started exporting its services.
TCS's first international order came
from Burroughs, one of the first business
computer manufacturers. TCS was
assigned to write code for the Burroughs
machines for several US-based clients[6].
This experience also helped TCS bag its
first onsite project - the Institutional
Group & Information Company (IGIC),
a data centre for ten banks, which
catered to two million customers in the
US, assigned TCS the task of maintaining
and upgrading its computer systems[7].
In 1981, TCS set up India's
first software research and development
center, the Tata Research Development
and Design Center (TRDDC) [8]. The first
client-dedicated offshore development
center was set up
for Compaq (then Tandem) in 1985.
In 1989, TCS delivered an electronic
depository and trading system called
SECOM for SIS
SegaInterSettle, Switzerland. It was by far
the most complex project undertaken by
an Indian IT company. TCS followed this
up with System X for the Canadian
Depository System and also automated
the Johannesburg Stock Exchange (JSE)[9].
TCS associated with a Swiss partner, TKS
Teknosoft, which it later acquired[10].
In the early 1990s, the Indian IT
outsourcing industry grew tremendously
due to the Y2K bug and the launch of a
unified European currency, Euro. TCS
pioneered the factory model for Y2K
conversion and developed software
tools which automated the conversion
process and enabled third-party
developers and clients to make use of
it[11].
In 1999, TCS saw outsourcing opportunity
in E-Commerce and related solutions and
set up its E-Business division with ten
people. By 2004, E-Business was
contributing half a billion dollars (US) to
TCS[12].
On 9th August 2004, TCS became
a publicly listed company[13], much later
than its rivals, Infosys, Wipro and Satyam.
During 2004, TCS ventured into a new
area for an Indian IT services company
- Bioinformatics[14]
TCS Awadh Park, Tata Consultancy
Services' regional office at Lucknow

List of acquisitions
The table below gives some details of
TCS' key acquisitions

Acq
Nu uisi Co Bus Hea Re Ref
Cou Val
mb tio mp ine dco mar ere
ntr ue
er n any ss unt ks nce
y
Dat
e

1 Oct Citi Busi Indi US 124 TCS [17]

obe Glob nes a $ 72 acq


r 8, al s 505 uire
200 Serv Proc mn d
8 ices ess key
Limi Out BFS
dom
ain
sour
ted kno
cing
wle
dge.

2 Nov TKS- Ban Swit US 115 Exp [18]

em Tek king zerl $ and


ber, noso Pro and 80. prod
200 ft duct 4 uct
6 port
folio
by
acq
uirin
g
righ
ts to
Qua
rtz
and
own
ersh
ip of
Alph
a
and
e-
port
folio
,
enh
anc
ed
pres
enc
e in
Swit
zerl
and
and
Fran
ce

Entr
y
into
Lati
n
Ame
rica;
Nov US
Acc
em Com Ban $
Chil 125 ess
3 ber, icro king 23. [19]
e 7 to
200 m BPO 7
pay
5 mn
men
t
proc
essi
ng
platf
orm
Feb
IT
ruar Tata
Ser Indi
4 y, Infot - - - [20]
vice a
200 ech
s
6

5 Oct FNS Cor Aus US 190 Acq [21]

obe e trali $ uire


r, Ban a 26 d
200 king mn core
5 Pro ban
duct king
solu
tion
prod
uct
and
acc
ess
to
116
cust
ome
rs in
35
cou
ntri
es;
FNS
was
an
exis
ting
part
ner
for
TCS

6 Oct Pear Insu Unit US 950 Acq [22]

obe l ranc ed $ uire


r, Gro e Kin 94. d
200 up gdo 7 life
5 m mn and
pen
sion
outs
ourc
ing
busi
ness
fro
m
Pear
l
Gro
up;
Do
mai
n
kno
wle
dge
of
life
and
pen
sion
und
erwr
iting
busi
ness

Acc
ess
Nov TCS US
IT to
em Man Aus $
Ser Aust
7 ber age trali 13. 35 [23]
vice ralia
200 men a 0
s n
6 t mn
clie
nts

8 May Pho BPO Indi US 350 Acq [24]

200 enix a $ uire


exp
Glob
ertis
al
13 e in
4 Solu
mn insu
tion
ranc
s
e

9 May Swe IT Swe US - Acq


200 dish Ser den $ uire
5 Indi vice 4.8 blue
an s mn -
IT chip
Res Euro
ourc pea
es n
AB cust
(SIT ome
AR) rs
like
Eric
sson
,
IKEA
,
Vatt
enfa
ll
and
Hut
chis
on;
SITA
R
was
TCS’
excl
usiv
e
part
ner
in
Swe
den
and
a
non-
excl
usiv
e
part
ner
in
Nor
way
.

10 May Avia IT Indi - 180 ASD [25]

200 tion Ser a C


4 Soft vice was
war s a
e Sing
Dev apor
elop e
Airli
nes-
TCS
JV;
men Acq
t uire
Con d
sult Sing
ancy apor
Indi e
a Airli
(AS nes
DC) as a
maj
or
clie
nt

11 Janu Airli BPO Indi US 316 BPO [26]

ary ne a $ exp
200 Fina 5.1 ertis
ncial e in
Sup Airli
port ne
Serv and
4 ices mn Hos
Indi pital
a ity
(AFS sect
) or

12 Oct CMC IT Indi US 310 Acc [27]

obe Limi Ser a $33 0 ess


r ted vice .8m to
200 s (51 dom
1 %) esti
c
cap
abili
ty;
cont
inue
s to
be a
sep
arat
ely
run
com
pan
y.

Innovation and R&D


Tata Research Development and
Design Center

TCS established the first software


research center in India, the Tata
Research Development and Design
Center, in Pune, India in 1981.TRDDC
undertakes research in Software
Engineering, Process Engineering and
Systems Research.
Researchers at TRDDC also developed
MasterCraft (now called TCS Code
Generator Framework [1]) an artificial
intelligence software that can
automatically create code from a simple
computer language, and rewrite the code
based on the user's needs.[28].
Research at TRDDC has also resulted in
the development of Sujal, a low-cost
water purifier that can be manufactured
using locally available resources. TCS
deployed thousands of these filters in
the Indian Ocean Tsunami disaster of
2004 as part of its relief activities[29].
Innovation
In 2007, TCS launched its Co-Innovation
Network, a network of TCS Innovation
Labs, startup alliances, University
Research Departments, and venture
capitalists. [30].
In addition to TRDDC, TCS has 19
Innovation Labs based in three countries.
[2]
 TCS Innovation Lab,

Convergence: Content management


and delivery, convergence engines,
networks such as 3G, WiMax, WiMesh,
IP Testing for Quality of Service, IMS,
OSS/BSS systems, and others.
 TCS Innovation Lab, Delhi: Software

Architectures, Software as a
Service, natural language processing,
text, data and process analytics,
multimedia applications and graphics.
 TCS Innovation Lab, Embedded

Systems: Medical electronics, WiMAX,


and WLAN technologies.
 TCS Innovation Lab,

Hyderabad: Computational methods in


life sciences, meta-genomics, systems
biology, e-security, smart card-based
applications, digital media protection,
nano-biotechnology, quantitative
finance.
 TCS Innovation Lab, Mumbai: Speech
and natural language processing,
wireless systems and wireless
applications.
 TCS Innovation Lab, Insurance -
Chennai: IT Optimization, Business
Process Optimization, Customer
Centricity Enablers, Enterprise
Mobility, Telematics, Innovation in
Product Development and Management
(PLM) in Insurance.
 TCS Innovation Lab,
Chennai: Infrastructure
innovation, green computing, Web
2.0 and next-generation user interfaces.
 TCS Innovation Lab, Peterborough,
England: New-wave communications for
the enterprises, utility
computing and RFID (chips, tags, labels,
readers and middleware).
 TCS Innovation Lab: Performance
Engineering, Mumbai: Performance
management, high performance
technology components, and others.
 TCS Innovation Lab, Cincinnati, United
States: Engineering IT solutions.
Some of the assets created by TCS
Innovation Lab sare DBProdem, Jensor [31],
Wanem [32], Scrutinet.
In 2008, the TCS Innovation Lab-
developed product, mKrishi, won the Wall
Street Journal Technology Innovation
Award in the Wireless category.[33].
mKrishi is a service that would enable
India's farmers to receive useful data on
an inexpensive mobile device.[3]
TCS' Co-Innovation Network partners
include Collabnet, Cassatt, MetricStream,
academic institutions such
as Stanford, MIT, various IITs, and venture
capitalists like Sequoia andKleiner
Perkins.[4]
Employees
TCS is considered one of the
largest private sector employers in India
with a core strength in excess of 130,000
individuals.[34]. TCS has been criticized in
the recent past for large-scale pay
cuts [35] and layoffs. In 2008 TCS cut
performance-linked pay for its employees,
and asked 500 of its 120,000 employees
to leave due to poor performance[36][37].
TCS, however, claims to have one of the
lowest attrition rates in the Indian IT
industry[38]. In 2009, TCS is known to have
asked 1300 of its 130000 employees to
leave due to poor performance[39].

Restructuring

TCS embarked on a restructuring exercise


in April 2008, which company executives
claim will allow TCS "to build a nimble
organisation to capture new growth
opportunities"[40]. The new structure
divides the organization into the following
business units:
 Industry Verticals: Banking, Financial

Services, Insurance, Manufacturing, Tele


com, Media, Entertainment, Hi
Tech, Transportation, Travel/Hospitality,
Retail, Utilities,Energy/Resources.
 Horizontals: Engineering Services, BPO,
Infrastructure Services, Consulting, Fina
ncial Solutions.
 Markets: Mature Markets, New Growth
Markets, Emerging Markets

Corporate Sustainability

Both on its own and as part of the Tata


organization, TCS actively implements
programs and initiatives for the
betterment of society, communities, and
the environment, and has been since its
inception in 1968.
TCS believes in giving back to all
communities in which it operates, and in
using IT as an instrument for social
development and progress. We are
deeply committed to education, the
environment, and setting up and
maintaining infrastructure for urban
beautification, pollution reduction and
healthcare; waste management in the
office environment, tree plantation and
water treatment.
To take Corporate Sustainability a step
forward, TCS incepted an internal function
called, TCS Maitree, in 2002. TCS Maitree
is an internal voluntary function of Tata
Consultancy Services that cultivates and
propagates meaningful social activities
for the TCS associates & their families.
Through its expertise, Maitree reaches
out to communities which might benefit
from a helping hand. Our initiatives have
ranged from projects for the differently
abled, to less privileged children across
various schools across the country, to our
rural community initiatives such as in
Wazapur, Maharashtra and Nainar, Tamil
Nadu. Many of the programmes initiated
by Maitree like employability of
differently-abled, HIV/AIDS sensitization
and Peer Education, Green Audits, etc
have now been accepted as best
practices by the organization. Over the
years, TCS Maitree has identified five core
areas for volunteer intervention, namely,
Education/Skill Development, Economic
Empowerment, Health, Environment
Sustainability and TCS’ Core Competency
– Information Technology.

US Visa Program
TCS was the fourth largest visa recipient
in 2008, preceded
by Infosys, Wipro and Satyam.

BRANDS

Good Earth Teas is a tea distributor


based in Santa Cruz, California. Founded
in 1972 under their parent company Fmali
Herb Company, it was originally one of
the first American herbal tea companies
during the early 1970s.[citation needed] In the
late 1970's it began to develop trademark
teas for Good Earth Restaurants, and
launched Good Earth teas in tea bag form
to the California grocery market in 1988.
Good Earth was acquired by Tetley US
Holdings Limited in October 2005, and is
a subsidiary of Tata Tea Limited.
Good Earth produces over 40 different
blends of tea, and is known for its richer
tasting blends.[citation needed] All Good Earth
grocery blends are available in all-natural
and organic varieties.

Tanishq is currently the most


prominent jewellery brand of India, and it
pioneered the concept of branded
jewellery and ornaments in India. It is a
division of Titan Industries Limited, one of
the companies listed on the Bombay
Stock Exchange and the National Stock
Exchange of India. The name Tanishq has
been formed by combining "Ta" (the first
two letters of Tata) and "Nishk or Nishkh"
(meaning gold coin or necklace
in Sanskrit).[1]
Tanishq is India’s most aspirational fine
jewellery brand with an exquisite range
of gold jewellery studded
with diamonds or coloured gems and a
wide range of equally spectacular
jewellery in 22Kt pure gold. It is India’s
largest, most desirable and fastest
growing jewellery brand in India. Tanishq,
started in 1995, is the jewellery business
group of Titan Industries Ltd - promoted
by the Tata group, India’s most respected
and widely diversified business
conglomerate. Tanishq embarked on its
voyage 10 years ago when it challenged
the established family jeweler and
introduced new rules in precious
jewellery; a category as old as civilization.
Tanishq has set up production and
sourcing bases with thorough research of
the jewellery crafts of India. Jewellery at
Tanishq is crafted in one of the world’s
most modern factories. The factory
complies with all labour and
environmental standards. Located
at Hosur, Tamil Nadu (India). The
1,35,000 sq. ft. factory is equipped with
the latest and most modern machinery
and equipment. The brand brings
together the work of karigars, who
specialize in different style of making
jewellery. Karigars, who continue to be an
exploited lot with other jewellers, are paid
fair remuneration and work under good
working conditions in Tanishq.
Tanishq challenged the age-old jeweller’s
word with TATA’s guaranteed purity. It
exploded the market with facts about
rampant impurity across India. It
introduced technology-backed challenge
in a category completely governed by
individual trust. Tanishq introduced
innovations like [Karatmeter], the only
non destructive means to check the
purity of gold; machine made jewellery,
which offers far superior finish and value
to the customer and beautiful
handcrafted jewellery which is influenced
by various jewellery traditions of India.

Taj Hotels Resorts and Palaces is a


worldwide chain of luxury hotels and
resorts. The Indian Hotels Company
Limited and its subsidiaries are
collectively known as Taj Hotels Resorts
and Palaces. A part of the Tata Group,
one of India's largest business
conglomerates, Taj Hotels Resort and
Palaces comprises 76 hotels, 7 palaces, 6
private islands and 12 resorts and spas,
spanning 52 destinations in 12 countries
across 5 continents. Besides India, Taj
Hotels Resort and Palaces are located in
the United States of America, United
Kingdom, Africa, the Middle
East, Maldives, Mauritius, Malaysia, Bhuta
n, Sri Lanka and Australia.
Jamshetji Nusserwanji Tata, founder of
the Tata Group, opened the Taj Mahal
Palace & Tower, the first Taj property,
on December 16,1903. He was inspired to
open the grand luxury hotel after an
incident involving racial discrimination at
the Watson's Hotel in Mumbai, where he
was refused entry as the hotel did not
permit Indians. Hotels which accepted
only European guests were common
acrossBritish India. Jamsetji Tata traveled
to London, Paris, Berlin and Dusseldorf to
get the best materials and pieces of art,
furniture and interior artifacts for his
hotel. Due to its prime location,
traditional architecture and massive size,
this hotel soon gained the status of the
most iconic hotel in Mumbai.

Tata Sky
Tata Sky is a DTH satellite television
provider in India, using MPEG-
2 digital compression technology,
transmitting using INSAT 4A at
83.0°E.[1]

History

It is a joint venture between the Tata


Group, that owns 80% and STAR
Group that owns a 20% stake.[2] Tata Sky
was incorporated in 2004 but was
launched only in 2006. It currently offers
close to 140[citation needed] channels and some
interactive ones.
The company uses the Sky brand owned
by British Sky Broadcasting.[3]
In October 2008, Tata Sky announced
launching of PVR service Tata
Sky+ which allowed 45 hours of
recording in a MPEG-4 compatible Set Top
Box. The remote is provided with
playback control keys and is being sold
with special offers for existing suscribers.
In 2008, Singapore-based Temasek
Holdings picked up 10% stake in Tata Sky
from the Tata Group. This has diluted
Tata's stake in the venture to 70%.
STAR’s parent company, News
Corporation, owns an International group
of DTH businesses that include BSkyB in
UK, Sky Italia in Italy and Foxtel in
Australia.

Tata Sky+
Tata Sky+ is a premium set-top box-cum-
Personal Video Recorder that allows
recording up to 45 hours of live TV,
recording one programme while watching
another, pause a live telecast and review
a TV programme.
Certifications and Honors

ISO 27001:2005 accreditation


In March 2009, Tata Sky, became the first
Indian direct-to-home (DTH) service
provider to be awarded the ISO
27001:2005 accreditation, the benchmark
for information security. ISO 27001:2005
is an international standard that provides
specifications and guidance for the
establishment and proper maintenance of
an Information Security Management
System (ISMS). The assessment for the
certification was conducted by Intertek
Systems Certification, the management
systems registration business unit of
Intertek Group. This certification confirms
that every transaction carried out through
Tata Sky’s IT systems are highly secure.
SUPERBRAND 2009 – 2010

Tata Sky was selected as a SUPER BRAND


for the year 2009-2010 by an
independent and voluntary council of
experts known as Superbrands Council. It
is the only Indian DTH to have won this
distinction.
Tata Teleservices

Introduction

Tata Teleservices Limited (TTSL) is a


part of the Tata Group of companies, an
Indian conglomerate. It operates under
the brand name Tata Indicom in various
telecom circles of India. The company is
the worst performer in the TATA Group. In
Nov 2008, Japanese telecom giant NTT
Docomo picked up a 26 per cent equity
stake in Tata Teleservices for about Rs
13,070 crore ($2.7 billion) or an
enterprise value of Rs 50,269 crore
($10.38 billion). [1]
In Feb 2008, TTSL announced that it
would provide CDMA mobile services
targeted towards the youth, in association
with the Virgin Group on a Franchisee
model basis.
Company background

Tata Teleservices is part of the Tata


Group. Tata Teleservices spearheads the
Group’s presence in the telecom sector.
Incorporated in 1996, Tata Teleservices
was the first to launch CDMA mobile
services in India with the Andhra Pradesh
circle.
The company acquired Hughes Telecom
(India) Limited [now renamed Tata
Teleservices (Maharashtra)
Limited] in December 2002. With a total
Investment of Rs 19,924 Crore, Tata
Teleservices has created a Pan India
presence spread across 20 circles that
includes Andhra Pradesh, Chennai,
Gujarat, J & K, Karnataka, Delhi,
Maharashtra, Mumbai, North East,
Tamil Nadu, Orissa, Bihar, Rajasthan,
Punjab, Haryana, Himachal Pradesh,
Uttar Pradesh (E), Uttar Pradesh (W),
Kerala, Kolkata, Madhya Pradesh and
West Bengal.
Having pioneered the CDMA 3G1x
technology platform in India, Tata
Teleservices has established 3G ready
telecom infrastructure. It partnered
with Motorola, Ericsson,
Lucent and ECI Telecom for the
deployment of its telecom network.
The company is the market leader in the
fixed wireless telephony market with a
total customer base of over 3.8 million.
Tata Teleservices’ bouquet of telephony
services includes Mobile services,
Wireless Desktop Phones, Public Booth
Telephony and Wireline services. Other
services include value added services like
voice portal, roaming, post-paid Internet
services, 3-way conferencing, group
calling, Wi-Fi Internet, USB Modem, data
cards, calling card services and enterprise
services. Some of the other products
launched by the company include prepaid
wireless desktop phones, public phone
booths, new mobile handsets and new
voice & data services such as BREW
games, Voice Portal, picture messaging,
polyphonic ring tones, interactive
applications like news, cricket, astrology,
etc.
Tata Indicom "Non Stop Mobile" allows
pre-paid cellular customers to receive
free incoming calls.
Tata Teleservices Limited along with Tata
Teleservices (Maharashtra) Limited have
a subscriber base of 36 million customers
(as of April 2009) in more than 5,000
towns. Tata Teleservices has also
acquired GSM licenses for specific circles
in India.
Tata Telelservices is an unlisted
entity. Tata Group and group firms own
the majority of the company, NTT
docomo holds 26% while investor
C. Sivasankaran holds 8%.[2]

Senior Management
The Board of Directors for TTSL includes
Tata Sons Chairman Mr. Ratan N. Tata,
while the company is currently headed by
its Managing Director, Mr. Anil Kumar
Sardana.

Market Data
Tata Indicom in April 2009, crossed the 35
million subscribers mark in the wireless
category with an overall subscriber base
of over 36 million.
Tata Teleservices is no. 2 slot in terms of
Market Share in Delhi NCR region with a
subscriber base of 3 million.

Network

Tata Teleservices operates primarily on


the CDMA network. Tata Indicom’s
enterprise solutions work on the CDMA
3G-1X technology.
The total tower strength of Tata Indicom
is currently at 12,500 towers nationwide,
which includes 10,000 for TTSL and 2,500
for TTML.

Business Areas

Tata Teleservices offers multiple tariff


plans in both the Post-paid and Pre-Paid
category. It also offers Mobile Value
Added Services to subscribers.

Branding

The Tata Indicom brand is endorsed by


bollywood actresses Kajol and Trisha,
cricketers Irfan Pathan and Saurav
Ganguly.
Tata Teleservices has recently launched
the Virgin Mobile Brand to target the
youth segment.

Rural Telephony
TTSL also maintains a distribution
network across villages , where in people
are appointed and trained by TTSL – who
visit villages on a bicycle or a two-wheeler
at defined times on defined days of the
week, selling recharge vouchers and
servicing equipment; each runner covers
between 200 to 300 customers.
The company joined hands with Tata
Chemicals, Tata Kisaan Sansar network,
disseminating information through these
centres and using them as local
distributors.

Retail

The company's retail business has around


3,000 outlets nationally, comprising 600
TTSL owned stores and around 2,500
stores in the Franchisee format. Tata
Indicom already covers the top 700 towns
in India in terms of population
through Tata Indicom Exclusive
Stores.
Tata Indicom also maintains an online
portal for its customers i-choose where
the customers can buy Tata Indicom post-
paid connections and prepaid recharge
vouchers with an upfront commitment of
activation and delivery of the handset
within 72 hours.

Value Added Services

Tata Teleservices, in October 2007


launched Tata Zone, an infotainment
portal on Tata Indicom BREW-enabled
mobile phones, in Hindi. This service has
applications, pricing details, downloads
and browsing instructions in Hindi. The
rationale behind this was simple: - 66% of
all Indians speak Hindi, while less than
5% understand English.
Under its VAS bouquet, TTSL offers
services such as News, Games, Faith and
Prayers, Ringtones, Fun Shows, Video
Zone, Song Download Express, Cricket,
Internet Surfing, Astrology, and Mobile
Office among others.
Tata Indicom plans to provide m-
commerce, mobile
advertising, mobile TV and social
networking under its VAS offerings.

Titan Industries
Titan Industries is the world's sixth
largest wrist watch manufacturer and
India's leading producer of watches under
the Titan, Fastrack, Sonata, Nebula,
Octane & Xylys brand names. It is a joint
venture between one of India's most
respected business organizations, the
Tata Group, and the Tamil Nadu Industrial
Development Corporation (TIDCO).[1] Its
product portfolio includes watches,
accessories and jewellery, in both
contemporary and traditional designs. It
exports watches to about 32 countries
around the world with manufacturing
facilities in Hosur, Dehradun, Goa and
manufactures precious jewellery under
the Tanishq brand name, making it India's
only national jewellery brand. It is a
subsidiary of the Tata Group.

Watch division

Titan watch division was started in 1987.


At launch it was the third watch company
in India after HMT and Allwyn. Titan
formed ajoint venture with Timex, which
lasted until 1998, and setup a strong
distribution network across India. As of
2005, Titan watches account for a 25%
share of the total Indian market and are
also sold in about 40 countries through
marketing subsidiaries based
inLondon,Aden,Dubai and Singapore.
Titan watches are sold in India through
retail chains controlled by Titan
Industries.
Titan Industries has claimed to have
manufactured the world's slimmest wrist
watch - Titan Edge.[2] Produced
indigenously after four years of research
and development, the Titan Edge has a
total slimness of just 3.5 mm and a wafer
thin movement of 1.15 mm. Apart from
the Titan Edge, Titan also offers Steel,
Regalia, Raga, Fastrack, Technology,
Nebula, Bandhan, Sonata, Octane, special
RHosur, Tamilnadu.
Precision Engineering Division

Precision Engineering Division of Titan


was started in 2002. It has become one of
the leading manufacturers of Precision
Parts
for Automotive and Aerospace Industries.
The Diverse Product range includes
pointers, dashboard clusters like Fuel
Gauge, Temperature Gauge, Gear Shift
Indicators, Clocks for Automobiles and
any kind of Injection molded Plastic
parts, Electromechanical Assemblies for
automobiles, all kinds of pressed and
turned parts for automobiles. The Tooling
Sector of Precision Engineering Division
manufactures all kinds of Press
Tool, Molds, Jigs, Fixtures for various
industries.
Titan Automation Solution, a part of
Precision Engineering Division is a leading
Automation Solution Provider for all kind
of industries.
Jewelery division

Tanishq is currently the most


prominent jewellery brand of India, and it
pioneered the concept of branded
jewellery and ornaments in India. The
name Tanishq has been formed by
combining "Ta" (the first two letters of
Tata) and "Nishk or Nishkh" (meaning
gold coin or necklace in Sanskrit). [3]
Tanishq is India's largest jewellery brand
with a wide range of jewellery in 22Kt
pure gold studded with diamonds or
coloured gems. It is the fastest growing
jewellery brand in India.[citation
needed]
Tanishq, established in 1995,
challenged the established family jeweller
and introduced new rules in precious
jewellery; a category as old as civilization.
Tanishq challenged the age-old jeweller's
word with Tata's guaranteed purity. It
exploded the market with facts about
rampant impurity across India. It
introduced technology-backed challenge
in a category completely governed by
individual trust. Tanishq introduced
innovations like Karatmeter, the only non
destructive means to check the purity of
gold; machine made jewellery, which
offers superior finish and value to the
customer and handcrafted jewellery
which is influenced by various jewellery
traditions of India.
Tanishq has set up production and
sourcing bases with thorough research of
the jewellery crafts of India. The 1,35,000
sq. ft. factory is equipped with the latest
and most modern machinery and
equipment. The factory complies with all
labour and environmental standards,
located at Hosur, Tamil Nadu. The brand
brings together the work ofkarigars, who
specialize in different styles of making
jewellery. Karigars, who continue to be an
exploited lot with other jewellers, are paid
fair remuneration and work under good
working conditions in Tanishq.
Prescription Eyewear Division (PEW)
The PEW business is Titan's latest
retailing venture. The company now has
48 stores under the "Titan Eye+" brand
across the country. Over the next few
years the company plans to expand to
250 stores.

Face of Titan

The Company also runs a one of a kind


contest in the retail industry called the
Face Of Titan (FOT) contest to identify the
most talented Sales person, Manager &
Service personnel Technician & Cashier.
[citation needed]
The contest recognizes the
best based on a set of parameters that
give a measure of the overall
development of the individual in each of
the categories mentioned above and is
not solely on sales.
The contest leapfrogged into the digital
era from the year 2006-07 with the
introduction of IT in the capturing of
survey data across all of its 200+
stores,that year also saw the introduction
of the data gathered at the store level
being used to profile the staff at various
levels using a custom built web based
software developed by I.GEN Labs
Trent (Westside)

Trent is the retail arm of the Tata group.


Started in 1998, Trent
operates Westside, one of the many
growing retail chains in India

History

In 1998 Tata sold of their 50% stake in


the cosmetic products
company Lakmé to HLL for Rs 200 Crore
(approx. 45 million US$), and created
Trent from the money it made through
the sale. All shareholders of Lakmé were
given different shares in Trent. Simone
Tata, the chairperson of Lakmé, went on
to head Trent. The reason behind the sale
was that Simone Tata saw a greater
growth potential in retail, and believed
that it would be much more difficult for an
Indian company to release new cosmetic
products in a market that had opened up
to global companies which could invest
more in research.At West side their aim is
to regard customer as a most relevant
retailer in the world.[citation needed]

Business

The company has a turnover of Rs. 357.6


crores (FY 2005-2006) and currently
operates 36 stores in the major metros
and mini metros of India. An international
shopping experience, a perception of
values, and offering the latest styles, has
created a loyal following for Westside's
own brand of merchandise.[citation needed]
Westside was named the 'Most Admired
Large Format Retail Chain of the Year' by
the Lycra Images Fashion Awards 2005.
[citation needed]

Westside operates stores in Mumbai,Navi


Mumbai, Ahmedabad, Bangalore, Delhi, C
hennai, Kolkata, Hyderabad, Pune, Surat,
Vadodara, Indore, Noida, Gurgaon, Ghazia
bad,Mysore, Jaipur, Lucknow, Nagpur.
[citation needed]

Star Bazaar

Trent also operates the newly


launched hypermarket, Star Bazaar which
is situated
in Ahmedabad, Bangalore and Mumbai.[1]

Landmark

In Aug, 2005 Trent acquired a 76%


controlling stake in Landmark[2],
a Chennai-based privately owned books
and music retailer and completed 100%
acquisition in April 2008[3]. Landmark
currently has 10 stores.
Voltas

Voltas Limited is an engineering, air


conditioning and refrigeration company
based in Mumbai, India. It offers
engineering solutions for a wide spectrum
of industries in areas such as heating,
ventilation and air
conditioning, refrigeration, electro-
mechanical projects, textile machinery,
machine tools, mining and construction
equipment, materials handling, water
management, building management
systems, indoor air quality and chemicals.
Voltas is a part of the Tata Group. The
Chairman of Voltas is Ishaat Hussain. The
managing director is A. Soni. Its shares
are traded on the Bombay Stock
Exchange under symbol 500575. Its 2006
sales were 19,544,000,000 rupees.
Voltas provided the air-conditioning for
the world's biggest ocean liner, the RMS
Queen Mary 2 and also the world's
biggest building, the Burj Dubai. [1]
In January 2008, Tata Motors unveiled its
People's Car, the Tata Nano, which India and the
world have been looking forward to. The Tata Nano
has been subsequently launched, as planned, in
India in March 2009. A development, which
signifies a first for the global automobile industry,
the Nano brings the comfort and safety of a car
within the reach of thousands of families. The
standard version has been priced at Rs.100,000
(excluding VAT and transportation cost).
Designed with a family in mind, it has a roomy
passenger compartment with generous leg space and
head room. It can comfortably seat four persons. Its
mono-volume design will set a new benchmark
among small cars. Its safety performance exceeds
regulatory requirements in India. Its tailpipe
emission performance too exceeds regulatory
requirements. In terms of overall pollutants, it has a
lower pollution level than two-wheelers being
manufactured in India today. The lean design
strategy has helped minimise weight, which helps
maximise performance per unit of energy consumed
and delivers high fuel efficiency. The high fuel
efficiency also ensures that the car has low carbon
dioxide emissions, thereby providing the twin
benefits of an affordable transportation solution
with a low carbon footprint.

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