Caryn Butler

651-380-5496 butlercaryn@aol.com

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LEADERSHIP DEVELOPMENT & MULTI-UNIT MANAGEMENT LEADER

Executive Profile
Results-driven leader with extensive experience in multi unit management, as well as expertise in developing and facilitating leadership workshops and training. Provide vision and leadership to company and community partners to drive sustainable growth and understanding. Identifies strategic opportunities and creates and implements end to end solutions. Known for building key relationships, motivating and developing top talent and have the ability to adapt and change in a high demand environment. Areas of expertise include: P&L Management Budget Development Recruiting Customer Satisfaction Conflict Resolution Decision-Making & Problem Solving Program Management Leadership Effectiveness Team Building Skilled Presenter & Speaker Training & Facilitation Leadership Coaching

Professional Experience
Knowledge Universe, KinderCare 2003-2014 District Manager Provide vision and leadership for Center Director and their teams while providing exceptional education opportunities for children and families. Conduct rigorous, systematic financial analysis of center results- evaluate, assess, determine course of action, and proactively guide Center Directors to improve center and district results. Created and implemented employee onboarding which decreased turnover by 60%. Provided consistent mentoring and coaching to develop team members in leadership, customer service as well as sales and create a plan for growth within the company. Recruited top talent through partnerships with colleges, professional organizations and using multiple employee search engines as well as developed strong employee referral system to bring continuous talent to the team. Trained and mentored executives, managers and employees on financial expectations, marketing relationships, business processes, regulatory agencies, curriculum implementation, recruiting techniques and overall business expectations. Develop business plan for individual centers, district and region level with significant input on forecasting business, budget planning and capital investment planning to ensure profitability on a consistent basis. Facilitated and coached executives, senior managers and teams through multiple leadership and quality program presentations including Crucial Conversations, Center Director Onboarding and multiple other topics. Partners with Regional Vice Presidents, District Managers and Corporate leaders, as well as state and local business leaders to maximize business opportunities, operate with a sales and service mentality, and achieve business results. Guided and mentored staff and peers to ensure all employees complied with company policy and procedures as well as local, state and federal regulatory agencies to ensure all centers met and exceeded all expectations on a consistent basis.

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Limited Too, St Louis, MO District Manager

2000-2003

Responsible for supporting and driving results through 11 stores while identifying, hiring and training top talent and creating highly profitable stores. District Annualized 17.4 million dollars in revenue, Top 10 volume in company. Coached Store Managers to create business plans that increased sales through customer service interactions, attention to detail and increased incremental sales per transaction. Develop stable teams to increase sales generation through recruiting, training and promoting. Manage and develop team through goal setting, coaching and providing feedback through various methods including store visits, email and phone. Increase profitability through driving revenue by providing exceptional customer based interactions and controlling expenses at the store level. Merchandise stores on a consistent basis to represent appropriate brand in store and maximize sales through visually appealing displays.

Sales Manager, Express, Edina, MN

1994-2000

Managed single unit stores starting with low volume and moved quickly to high volume stores with the company. Ended managing Edina location that annualized 5.8 million in sales. Recruit, train and promote talented individuals in a highly competitive market. Mentor and train candidates for sales managers throughout the district. Diagnose customer needs and assist with complete transaction increasing sales from start to finish. Create and develop merchandising efforts to reflect company branding expectations and increase sell through of key products.

Education
Bachelor of Science Business Administration-Management, Spanish University of Minnesota, Mankato, Mankato, MN

Affiliations & Memberships

National Association for the Education of Young Children (NAEYC) MNAEYC-MNSACA Minnesota Childcare Association (MCCA) Board Member