TO WHOM IT MAY CONCERN:

It is to certify that NAME..., S/O, fathers NAME, resided at Address is working with this company
from DATE....till to date. Mr. ....NAME... proved himself very efficiently and has a strong urge to win
in a leading position. She was promoted from IT Executive to senior level position as IT Specialist for
her outstanding performance and sincerity towards duties of the company on DATE. At present she
is working as IT Specialist. She is an intelligent and active personality with moral character. Her job
responsibilities include as follows:
1. Monitor and maintenance of Linux Server and Windows Server 2003 to ensure company’s
smooth service of Local Network/Intranet.
2. Responsible for planning, design, implementation and monitoring of security measures,
policies and procedures. Support, maintain and implement Network Security, Group Policy,
DNS, Firewall, TCP/IP protocol.
3. Ensures company’s security by implementing various security tools to provide high quality
security maintenance, perform daily monitoring of security events, and provide virus
support, support from spyware/spam to increase high level of security.
4. Oversees procedures for accessing networks, files, shared resource, applications and database
management systems.
5. Ensures the user community adheres and understands the necessary procedures to maintain
security.
6. Identifies potential areas where existing security architecture, policies and procedures require
change, or where new ones need to be developed, especially regarding future business
evolution.
7. Leads to protect company’s information assets from intentional or unintentional destruction
or modification.
8. Participates in the selection of enterprise-wide security software and leads security reviews,
evaluations and risk assessments.
9. Monitor customer service productivity in accordance to established policy to assure
completeness in all customer transactions and as well as coordinate with Client Support
Services.
10. Work directly with technical support and Engineering staff to gather and verify content for
the knowledge base.
11. Monitoring & Controlling SQL Server 2000 for company’s Daily Data Updating & Back-up
activities.
12. Manage, Set up plan & Organize different Project Plan individually or associated with Senior
Manager in order to escalate & run different functions and module of IT Support Department.
13. Represent or focusing customer issues to the development organization for the future
improvement and development.
14. Work with cross-functional teams to determine the best content for each product, feature, or
service and serve as the content expert to these teams.
She is very honest and sincere in her work and so far I know she is not involved with any activity
subversive against the state or country. Please do not hesitate to contact the undersigned for any
further references.
I wish her every success in life.

Md. Mizanur Rahman

Senior Manager