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Cisco Catalyst Fixed Configuration Layer 2 and Layer 3 Switches - Cisco

Cisco Catalyst 2950 Series Switches

Cisco Catalyst Fixed Configuration Layer 2 and Layer 3 Switches

HOME SUPPORT PRODUCT SUPPORT END-OF-SALE AND END-OF-LIFE PRODUCTS CISCO CATALYST 2950 SERIES SWITCHES TROUBLESHOOT AND ALERTS PASSWORD RECOVERY Cisco Catalyst Fixed Configuration Layer 2 and Layer 3 Switches Introduction Before You Begin Conventions Prerequisites Step-by-Step Procedure Related Information Related Cisco Support Community Discussions

Contents

Introduction
This document describes the password recovery procedure for the Cisco Catalyst Layer 2 fixed configuration switches 2900XL/3500XL, 2940, 2950/2955, 2960, and 2970 Series, as well as the Cisco Catalyst Layer 3 fixed configuration switches 3550, 3560, and 3750 Series.

Before You Begin

Conventions
For more information on document conventions, see the Cisco Technical Tips Conventions.

Prerequisites
There are no specific prerequisites for this document.

Step-by-Step Procedure
Follow the password recovery procedure below. 1. Attach a terminal or PC with terminal emulation (for example, Hyper Terminal) to the console port of the switch. Use the following terminal settings: Bits per second (baud): 9600 Data bits: 8 Parity: None Stop bits: 1 Flow Control: Xon/Xoff Note: For additional information on cabling and connecting a terminal to the console port, refer to Connecting a Terminal to the Console Port on Catalyst Switches. 2. Unplug the power cable. 3. Power the switch and bring it to the s w i t c h :prompt: For 2900XL, 3500XL, 2940, 2950, 2960, 2970, 3550, 3560, and 3750 series switches, do this: Hold down the mode button located on the left side of the front panel, while you reconnect the power cable to the switch. Catalyst Switch LED Behavior and Mode Button Release Action Series 2900XL, 3500XL, 3550 2940, 2950 2960, 2970 Release the Mode button when the LED above Port1x goes out. Release the Mode button after approximately 5 seconds when the Status (STAT) LED goes out. When you release the Mode button, the SYST LED blinks amber. Release the Mode button when the SYST LED blinks amber and then turns solid green. When you release the

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2970 3560, 3750 amber and then turns solid green. When you release the Mode button, the SYST LED blinks green. Release the Mode button after approximately 15 seconds when the SYST LED turns solid green. When you release the Mode button, the SYST LED blinks green.

Note: LED position may vary slightly depending on the model. Catalyst 3524XL

Catalyst 2950-24

For 2955 series switches only: The Catalyst 2955 series switches do not use an external mode button for password recovery. Instead the switch boot loader uses the break-key detection to stop the automatic boot sequence for the password recovery purposes. The break sequence is determined by the terminal application and operating system used. Hyperterm running on Windows 2000 uses Ctrl + Break. On a workstation running UNIX, Ctrl-C is the break key. For more information, refer to Standard Break Key Sequence Combinations During Password Recovery. The example below uses Hyperterm to break into switch: mode on a 2955.
C 2 9 5 5B o o tL o a d e r( C 2 9 5 5 H B O O T M )V e r s i o n1 2 . 1 ( 0 . 0 . 5 1 4 ) ,C I S C OD E V E L O P M E N TT E S T V E R S I O N C o m p i l e dF r i1 3 D e c 0 21 7 : 3 8b ym a d i s o n W S C 2 9 5 5 T 1 2s t a r t i n g . . . B a s ee t h e r n e tM A CA d d r e s s :0 0 : 0 b : b e : b 6 : e e : 0 0 X m o d e mf i l es y s t e mi sa v a i l a b l e . I n i t i a l i z i n gF l a s h . . . f l a s h f s [ 0 ] :1 9f i l e s ,2d i r e c t o r i e s f l a s h f s [ 0 ] :0o r p h a n e df i l e s ,0o r p h a n e dd i r e c t o r i e s f l a s h f s [ 0 ] :T o t a lb y t e s :7 7 4 1 4 4 0 f l a s h f s [ 0 ] :B y t e su s e d :4 5 1 0 7 2 0 f l a s h f s [ 0 ] :B y t e sa v a i l a b l e :3 2 3 0 7 2 0 f l a s h f s [ 0 ] :f l a s h f sf s c kt o o k7s e c o n d s . . . . d o n ei n i t i a l i z i n gf l a s h . B o o tS e c t o rF i l e s y s t e m( b s : )i n s t a l l e d ,f s i d :3 P a r a m e t e rB l o c kF i l e s y s t e m( p b : )i n s t a l l e d ,f s i d :4 * * *T h es y s t e mw i l la u t o b o o ti n1 5s e c o n d s* * * S e n db r e a kc h a r a c t e rt op r e v e n ta u t o b o o t i n g .

! -W a i tu n t i ly o us e et h i sm e s s a g eb e f o r e ! -y o ui s s u et h eb r e a ks e q u e n c e . ! -C t r l + B r e a ki se n t e r e du s i n gH y p e r t e r m .

T h es y s t e mh a sb e e ni n t e r r u p t e dp r i o rt oi n i t i a l i z i n gt h ef l a s hf i l es y s t e mt of i n i s h l o a d i n gt h eo p e r a t i n gs y s t e ms o f t w a r e :

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l o a d i n gt h eo p e r a t i n gs y s t e ms o f t w a r e : f l a s h _ i n i t l o a d _ h e l p e r b o o t s w i t c h :

4. Issue the flash_init command.

s w i t c h :f l a s h _ i n i t I n i t i a l i z i n gF l a s h . . . f l a s h f s [ 0 ] :1 4 3f i l e s ,4d i r e c t o r i e s f l a s h f s [ 0 ] :0o r p h a n e df i l e s ,0o r p h a n e dd i r e c t o r i e s f l a s h f s [ 0 ] :T o t a lb y t e s :3 6 1 2 6 7 2 f l a s h f s [ 0 ] :B y t e su s e d :2 7 2 9 4 7 2 f l a s h f s [ 0 ] :B y t e sa v a i l a b l e :8 8 3 2 0 0 f l a s h f s [ 0 ] :f l a s h f sf s c kt o o k8 6s e c o n d s . . . . d o n eI n i t i a l i z i n gF l a s h . B o o tS e c t o rF i l e s y s t e m( b s : )i n s t a l l e d ,f s i d :3 P a r a m e t e rB l o c kF i l e s y s t e m( p b : )i n s t a l l e d ,f s i d :4 s w i t c h : ! -T h i so u t p u ti sf r o ma2 9 0 0 X Ls w i t c h .O u t p u tf r o m ! -o t h e rs w i t c h e sw i l lv a r ys l i g h t l y .

5. Issue the load_helper command.

s w i t c h :l o a d _ h e l p e r s w i t c h :

6. Issue the dir flash: command. Note: Make sure to type a colon ":" after the dir flash. The switch file system is displayed:
s w i t c h :d i rf l a s h : D i r e c t o r yo ff l a s h : / 2 r w x 1 8 0 3 3 5 7 < d a t e >

c 3 5 0 0 x l c 3 h 2 s m z . 1 2 0 5 . W C 7 . b i n

! -T h i si st h ec u r r e n tv e r s i o no fs o f t w a r e . 4 r w x 1 1 3 1 < d a t e > c o n f i g . t e x t

! -T h i si st h ec o n f i g u r a t i o nf i l e . 5 r w x 1 0 9 < d a t e > i n f o 6 r w x 3 8 9 < d a t e > e n v _ v a r s 7 d r w x 6 4 0 < d a t e > h t m l 1 8 r w x 1 0 9 < d a t e > i n f o . v e r 4 0 3 9 6 8b y t e sa v a i l a b l e( 3 2 0 8 7 0 4b y t e su s e d ) s w i t c h : ! -T h i so u t p u ti sf r o ma3 5 0 0 X Ls w i t c h .O u t p u tf r o m ! -o t h e rs w i t c h e sw i l lv a r ys l i g h t l y .

7. Type rename flash:config.text flash:config.old to rename the configuration file.

s w i t c h :r e n a m ef l a s h : c o n f i g . t e x tf l a s h : c o n f i g . o l d s w i t c h : ! -T h ec o n f i g . t e x tf i l ec o n t a i n st h ep a s s w o r d ! -d e f i n i t i o n .

8. Issue the boot command to boot the system.

s w i t c h :b o o t L o a d i n g" f l a s h : c 3 5 0 0 x l c 3 h 2 s m z . 1 2 0 5 . W C 7 . b i n " . . . # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # F i l e" f l a s h : c 3 5 0 0 x l c 3 h 2 s m z . 1 2 0 5 . W C 7 . b i n "u n c o m p r e s s e da n di n s t a l l e d ,e n t r yp o i n t :0 x 3 0 0 0 e x e c u t i n g . . . ! -O u t p u ts u p p r e s s e d . ! -T h i so u t p u ti sf r o ma3 5 0 0 X Ls w i t c h .O u t p u tf r o mo t h e rs w i t c h e s ! -w i l lv a r ys l i g h t l y .

9. Enter "n" at the prompt to abort the initial configuration dialog.

-S y s t e mC o n f i g u r a t i o nD i a l o gA ta n yp o i n ty o um a ye n t e raq u e s t i o nm a r k' ? 'f o rh e l p . U s ec t r l ct oa b o r tc o n f i g u r a t i o nd i a l o ga ta n yp r o m p t . D e f a u l ts e t t i n g sa r ei ns q u a r eb r a c k e t s' [ ] ' . C o n t i n u ew i t hc o n f i g u r a t i o nd i a l o g ?[ y e s / n o ] :n ! -T y p e" n "f o rn o .

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P r e s sR E T U R Nt og e ts t a r t e d . ! -P r e s sR e t u r no rE n t e r . S w i t c h > ! -T h eS w i t c h >p r o m p ti sd i s p l a y e d .

10. At the switch prompt, type en to enter enable mode.

S w i t c h > e n S w i t c h #

11. Type rename flash:config.old flash:config.text to rename the configuration file with its original name.
S w i t c h # r e n a m ef l a s h : c o n f i g . o l df l a s h : c o n f i g . t e x t D e s t i n a t i o nf i l e n a m e[ c o n f i g . t e x t ] ! -P r e s sR e t u r no rE n t e r . S w i t c h #

12. Copy the configuration file into memory.

S w i t c h # c o p yf l a s h : c o n f i g . t e x ts y s t e m : r u n n i n g c o n f i g D e s t i n a t i o nf i l e n a m e[ r u n n i n g c o n f i g ] ? ! -P r e s sR e t u r no rE n t e r . 1 1 3 1b y t e sc o p i e di n0 . 7 6 0s e c s S w 1 #

The configuration file is now reloaded. 13. Overwrite the current passwords that you do not know. Choose a strong password with at least one capital letter, one number, and one special character. Note: Overwrite the passwords which are necessary. You need not overwrite all of the mentioned passwords.
S w 1 #c o n ft

! -T oo v e r w r i t ee x i s t i n gs e c r e tp a s s w o r d S w 1 ( c o n f i g ) # e n a b l es e c r e t< n e w _ s e c r e t _ p a s s w o r d >

! -T oo v e r w r i t ee x i s t i n ge n a b l ep a s s w o r d S w 1 ( c o n f i g ) # e n a b l ep a s s w o r d< n e w _ e n a b l e _ p a s s w o r d >

! -T oo v e r w r i t ee x i s t i n gv t yp a s s w o r d S w 1 ( c o n f i g ) # l i n ev t y01 5 S w 1 ( c o n f i g l i n e ) # p a s s w o r d< n e w _ v t y _ p a s s w o r d > S w 1 ( c o n f i g l i n e ) # l o g i n

! -T oo v e r w r i t ee x i s t i n gc o n s o l ep a s s w o r d S w 1 ( c o n f i g l i n e ) # l i n ec o n0 S w 1 ( c o n f i g l i n e ) # p a s s w o r d< n e w _ c o n s o l e _ p a s s w o r d >

14. Write the running configuration to the configuration file with the write memory command.
S w 1 # w r i t em e m o r y B u i l d i n gc o n f i g u r a t i o n . . . [ O K ] S w 1 #

Related Information
Password Recovery Procedures Switches Product Support LAN Switching Technology Support Technical Support & Documentation - Cisco Systems

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Updated: May 12, 2005

Document ID: 12040

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