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Phast Risk

Installation Notes for Version 6.7


For Product modes Phast Risk and Phast Risk Micro

DNV SOFTWARE Palace House, 3 Cathedral Street, London SE19DE, UK www.dnv.com/software

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Phast Risk v6.7 Installation Notes

Whats in the Shipment?

Phast Risk 6.7 Installation Notes


Contents
Whats in this Shipment, on the DVD and from the Download...............................................................3 In the Shipment.................................................................................................................................3 On the DVD......................................................................................................................................3 Index.htm file........................................................................................................................... 3 Admin_Installation .................................................................................................................. 3 Documentation......................................................................................................................... 3 License_Wizard ....................................................................................................................... 3 Phast_Installation..................................................................................................................... 4 PhastRisk_Installation.............................................................................................................. 4 From a Download .............................................................................................................................4 System Specification ................................................................................................................................6 Recommended Processor Speeds............................................................................................. 6 Storage Space Required ........................................................................................................... 6 Details of the Installation Process for Phast Risk Products......................................................................7 Using the Download to Start the Installation....................................................................................7 Using the DVD Browser System to Start the Installation ................................................................7 Installation options ...........................................................................................................................9 Things to be aware of .....................................................................................................................10 The Phast Risk Installation Stages..................................................................................................10 Do I need to obtain a license in order to run v6.7? ................................................................ 20 .NET Framework 2.0 Installation ...................................................................................................21 Network installation of the Administrative Files............................................................................22 Setting up a License for Phast Risk 6.7..................................................................................................26 Do I Need to Request a License File from DNV Software?...........................................................26 Request a License File....................................................................................................................26 Importing a License File.................................................................................................................28 Setting a Windows Service.............................................................................................................28 Removing Phast Risk .............................................................................................................................33 Steps to follow for un-installing Phast Risk 6.7 .............................................................................33 Known Issues .........................................................................................................................................35 .NET Framework 2.0 required before installing Phast Risk 6.7.....................................................35 Phast and Phast Risk 6.531 incompatibility ...................................................................................35 Phast and Phast Risk 6.54 and 6.6 compatibility............................................................................35 SQL Server 2008 ............................................................................................................................35 Installation timeout .........................................................................................................................35 File Permissions and User Rights ...................................................................................................36 Study Folder Files Location ...........................................................................................................37 Installation while the User is not connected to the Organization Network ....................................37
2011 DET NORSKE VERITAS

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Phast Risk v6.7 Installation Notes

Whats in the Shipment?

Virtualisation ..................................................................................................................................37 USB Security Key inserted before Phast Risk is Installed .............................................................37 Request a License without Administrator Rights ...........................................................................38 Add a License File without Administrator Rights..........................................................................39 All installation must be started from either setup.exe or index.htm ...............................................40

2011 DET NORSKE VERITAS

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the prior consent of DET NORSKE VERITAS

Phast Risk v6.7 Installation Notes

Whats in the Shipment?

Whats in this Shipment, on the DVD and from the Download


In the Shipment
Your shipment includes the following: A DVD with the installation files for Phast, Phast Risk, DNVS License Wizard and Phast Admin Files. If you have downloaded the release from the internet as a zip file, please treat the unzipped file as the DVD. Depending on your status as a new or existing user, and your agreement concerning hardware and software licensing, there may be a hardware security key (sometimes called dongle) included in this shipment. If you have a USB security key you will have to attach it to the USB port of your PC; if you have a parallel security key you will have to insert it to the parallel port on your PC probably between the printer cable and the PC port. If anything is missing from your package please contact your local sales and support office, the contact details of which are shown on the DVD.

On the DVD
This section gives a brief overview of the contents of the DVD for reference. You should read the description of the installation process in these Installation Notes before you start to install the program. Index.htm file This file is located at the top level of the DVD folder structure. It opens a browser (or menu) screen which allows you to select the programs to install, and view the documentation. This is described in more detail in the Installation Instructions. The other main contents of the DVD are located in three folders. The folders are described below, in alphabetical order. Admin_Installation The small installation in this folder will install the Admin Files in a specific location, generally on a network drive. This sort of configuration is relevant in a corporate environment where all Phast and Phast Risk users must share the same Admin Files. If a user has to work offline these files will not be available. Documentation Several types of documentation are supplied and organized into folders on the DVD. This document and all release and installation notes are in this Documentation folder. Technical documentations are in the Technical_Reference sub-folders. License_Wizard The DVD contains a set of installation files for the DNVS License Wizard. You do not have to use these installation files if you are installing Phast Risk v6.7, since the License Wizard is installed as part of the Phast Risk main installation. However, in some situations you might want to install the License Wizard without installing Phast Risk: if you want to use the License Wizard to handle licensing for another DNV Software product; or if you want to set up concurrent licensing for Phast Risk on a network without installing Phast Risk itself.

2011 DET NORSKE VERITAS

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the prior consent of DET NORSKE VERITAS

Phast Risk v6.7 Installation Notes

Whats in the Shipment?

Phast_Installation For version 6.7, there is a specific setup program that will allow you to install any Phast, Phast Micro and/or Phast FX product. This specific setup program also installs all of the supporting files (e.g. the Admin files, License Wizard, third-party components such as Intergraph Geomedia Object 6.1.5, etc.). You cannot install Phast Risk from this folders setup. PhastRisk_Installation For version 6.7, there is a specific setup program that will allow you to install any Phast Risk and/or Phast Risk Micro. The setup program also installs all of the supporting files (e.g. the Admin files, License Wizard, third-party components such as Intergraph Geomedia Object 6.1.5 and SQL Server Express 2010, etc.). It is possible to also install the Phast products from this Phast Risk setup, but this is not recommended as this would install unnecessary third-party components only required by Phast Risk which would unnecessarily consume several gigabytes of disk space. The next section gives detailed instructions for installing the program, and you should read these instructions before you start the installation process.

From a Download
From the DNV software download website, (http://tinyurl.com/dnvsportal) several download options are available: Phast 6.7 installation: this corresponds to the folders Phast_installation, Admin_Installation and Documentations on the DVD as described above. This installation does not include Phast Risk micro or Phast Risk, only customers with Phast, Phast Micro or Phast FX should download and install this package. The file is named Phast_6_7.zip and it must be unzipped locally prior to any installation. DNVS License Wizard 3.2 installation: This corresponds to the folder License_Wizard on the DVD as described above. The file is named License_Wizard_3_2.zip and it must be unzipped locally prior to any installation. Phast Risk 6.7 installation: this corresponds to the folders PhastRisk_installation, Admin_Installation and Documentations on the DVD as described above. Only customers with a Phast Risk micro or Phast Risk license should download and install this package. The file is named PhastRisk_6_7.zip and it must be unzipped locally prior to any installation.

Running the installation within the unzip tool may cause installation failure. In order to reduce the size of the download, the browser System from the download file offers a simple interface for starting the Phast installation. As most operating system settings prevent the start of a file when accessing a folder, the installation process is started by opening the file PhastRisk_README.htm placed in the folder where the downloaded PhastRisk_6_7.zip file was unzipped. The PhastRisk_README.htm presents several options: read the Release Notes and the Installation Notes, start the Admin Files Folder or Phast Risk 6.7 installation or browse the technical documentation. It also provides a simplified installation process.

2011 DET NORSKE VERITAS

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the prior consent of DET NORSKE VERITAS

Phast Risk v6.7 Installation Notes

Whats in the Shipment?

2011 DET NORSKE VERITAS

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the prior consent of DET NORSKE VERITAS

Phast Risk v6.7 Installation Notes

System Requirements

System Specification
The recommended specification for Phast Risk v6.7 is as follows: Operating system Windows XP SP3, Windows Server 2003, Microsoft Vista, Windows7

Internet Browser IE 5.0x. This does not have to be set as your default browser, but you must have at least this version installed in order to run the program. Display Screen color depth CPU Media Pointing device 800x600 resolution or higher 65536 (16-bit) and higher 32 bit CPU from Intel or AMD (for example Intel Core2 Duo) DVD-ROM drive or internet connection MS Mouse or compatible

No virtualisations, e.g. using Citrix or XP mode on Windows7, are supported. Recommended Processor Speeds Recommended CPU Speed (minimum) Phast Risk Micro Phast Risk Phast Risk with Extended Risk Reporting Phast Risk (large study) 1.6GHz 2GHz 2.8GHz 3.2GHz Recommended Memory (minimum) 1GB 2GB 3GB 6GB (512MB) (1GB) (2GB) (4GB)

These values are based on acceptable behaviour. Depending on your needs you may consider to select a more powerful machine. Storage Space Required Phast Risk XP SP3 Vista (Professional) Vista SP2 (Enterprise) Windows7 (Professional) 3.9GB 5.7GB 3.3GB 2.2GB Licence Wizard 0.4GB 0.8GB 0.8GB 0.3GB 40MB Phast Admin Files

The disk space requirements indicated above are based on a clean operating system with no additional software or settings. Depending on your system, the amount of disk space required may be smaller.

2011 DET NORSKE VERITAS

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the prior consent of DET NORSKE VERITAS

Phast Risk v6.7 Installation Notes

Details of the Installation Process for Phast Risk Products

Details of the Installation Process for Phast Risk Products


In order to install the program, you must have administration rights for the machine. Contact your System Administrator to check whether you have administration rights, or to obtain these rights.

Using the Download to Start the Installation


As described before, after downloading, PhastRisk_6_7.zip, unzip it on to the local hard disk and open PhastRisk_README.htm using an Internet browser.

Using the DVD Browser System to Start the Installation


There is a browser system on the DVD which gives you an easy way of installing the programs and viewing the documentation. This system will normally start running automatically when you insert the DVD into the drive, and the main page of the browser system will appear as shown below. You use the different tab sections to start the installation or to open documents.

2011 DET NORSKE VERITAS

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the prior consent of DET NORSKE VERITAS

Phast Risk v6.7 Installation Notes

Details of the Installation Process for Phast Risk Products

If the main page does not appear when you load the DVD, then use Windows Explorer to view the contents of the DVD drive so that you can see the icon for the index.htm file at the top level of the drive. Double-click on the icon to open the browser system.

2011 DET NORSKE VERITAS

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the prior consent of DET NORSKE VERITAS

Phast Risk v6.7 Installation Notes

Details of the Installation Process for Phast Risk Products

To start the installation, move to the installation tab, which is as shown.

Installation options
There are several main parts in this page: 1. Main Product installations: each install includes pre-requisites (required third-party components) and the product installation. Please click on the relevant link: Phast 6.7 to install Phast, Phast Micro and Phast FX. Please refer to the Phast Installation notes. This document is for the Phast Risk installation. This option is not included in the Downloaded PhastRisk_6_7.zip. Phast Risk 6.7 to install Phast Risk, Phast Risk Micro.

2. Network installation of the Administrative Files: For sharing and controlling your administrative files on a network, please run this small installer. This is for installations

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

where users share Phast and Phast Risks system files including materials, parameters and new study templates. See the section Network installation of the Administrative Files for details. 3. DNVS License Wizard: this option is applicable to a system administrator who is installing the licensing system on a server, and is described in more detail in a later section. This section covers the options for installing the software for the Phast Risk v6.7 products themselves. This option is not included in the downloaded PhastRisk_6_7.zip. Please download the specific License_Wizard_3_2.zip. Notes: The Multi-Component add-on is not applicable to Phast Micro or Phast FX. You will not be able to use the multi-component functionality in these products. The Extended Explosion Modelling add-on is not applicable to Phast, Phast Micro, Phast FX. You will not be able to use the Extended Explosion Modelling functionality in these products.

Things to be aware of
There are several issues which users and administrators should be aware of before installing Phast Risk: .NET Framework 2.0 required before installing Phast Risk 6.7 Phast and Phast Risk 6.531 incompatibility Phast and Phast Risk 6.54 compatibility SQL Server 2008 Installation timeout File Permissions and User Rights Study Folder Files Location Installation while the User is not connected to the Organization Network Virtualisation USB Security Key inserted before Phast Risk is installed All installation must be started from either setup.exe or index.htm

See the section Known Issues for more information on the above subjects. Before running the installation it is recommended you read the Known Issues section.

The Phast Risk Installation Stages


This section describes the stages in the installation if you click on the Phast Risk 6.7 link in the installation tab of the DVD browser system. The dialogs below may look slightly different on your system depending on the operating system or from the PhastRisk_README.htm file.

2011 DET NORSKE VERITAS

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Phast Risk v6.7 Installation Notes

11

Details of the Installation Process for Phast Risk Products

File download prompt The link in the installation tab is connected to a setup program for performing the installation, and when you click on the link a dialog will appear as shown, asking what you want to do with the script file. To proceed with the installation, you should click on Run.

Internet Explorer prompt This will appear depending on the security level setting. To proceed with the installation, you should click on Run.

Setup.exe purpose The program setup.exe checks your system and starts to install any pre-requisites (required third-party components) not already on the machine and finally it runs the main Phast Risk 6.7 installation. Some pre-requisites have specific license agreements that you will have to accept before their installation can proceed. A failure in running setup.exe and proceeding directly to the main Phast Risk installation will result in an installation failure. Your system may already have some of the third-party components installed, in this case, the related license agreement and installation step will not be performed. Windows XP SP3 prompts for 6 license agreements, 5 additional components and up to 3 reboots whereas a clean Windows 7 prompts for 3 licenses and 4 additional components and no reboot. The following steps are for a system running a clean Windows XP SP3 with no additional software other than Microsoft XP SP3. Application Error message If .NET Framework 2.0 or later is not installed on your system, you will get this message. If so, please refer to the Known Issue section above for the details of an additional installation step.

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

Windows 7 Program Compatibility Assistant On Windows 7 the program that checks whether SQL Server is installed may fail if it does not exist. This message can safely be disregarded.

To proceed with the installation, you should click on This program installed correctly. Windows Installer 3.1 License Agreement The next screen contains the license agreement from Microsoft.

You must read this and register your acceptance of the agreement by clicking the button Accept.

2011 DET NORSKE VERITAS

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

.NET Framework 3.5 License Agreement The next screen contains the license agreement from Microsoft.

You must read this and register your acceptance of the agreement by clicking the button Accept.

Windows Installer 4.5 License Agreement The next screen contains the license agreement from Microsoft.

You must read this and register your acceptance of the agreement by clicking the button Accept.

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

.NET Framework 3.5 SP1 License Agreement The next screen contains the license agreement from Microsoft.

You must read this and register your acceptance of the agreement by clicking the button Accept.

Intergraph GeoMedia Objects 6.1.7.16 License Agreement The next screen contains the license agreement from Intergraph.

You must read this and register your acceptance of the agreement by clicking the button Accept.

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

Microsoft Visual Studio 2008 Report Viewer License Agreement The next screen contains the license agreement from Microsoft.

You must read this and register your acceptance of the agreement by clicking the button Accept. SQL Server 2008 Express Edition License Agreement The next screen contains the license agreement from Microsoft.

You must read this and register your acceptance of the agreement by clicking the button Accept. Additional Components to Be Installed Depending on your system, some components may not be listed as they already exist and do not need to be re-installed.

You must click on the button Install to proceed and start the installation of all these third-party components.
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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

Setup.exe will start the installation of each third-party component in order. The system may prompt you to reboot several times and several security warning message may appear on Windows Vista and Windows 7 depending on the system security level setting. The whole process can take up to one hour on some operating systems. Copy installations Setup may be fairly busy copying the installations locally before running them. If so, the dialog may fail to refresh and display the Copying message. This step may take several minutes.

User Account Control Prompt In Windows Vista and Windows 7, any installation step must be approved. Failure to click Yes within 90 seconds would lead to installation failure as describes in the section Known Issues. Click on Yes to continue with the installation. Pre-requisites installations For all pre-requisites a similar progress bar will be displayed. Some of them may take some minutes to complete. There is no need for any interaction. Clicking on Cancel would abort and reverse the current prerequisite installation and the overall installation will be aborted. Reboot Prompt Some installation steps force a reboot. When the machine is running again, please log in as the same user in order for setup to continue automatically with the next installation step. Click on Yes to reboot. After all pre-requisites are installed, the main Phast Risk installation will automatically start. Start of the Phast Risk Installation First the Windows Installer copies the installation file locally.

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

Welcome Dialog The first dialog tells you that the Phast Risk 6.7 Setup is preparing for the installation process. It calculates space requirements, whether the operating system is supported and if the prerequisites exist; this checking may take several seconds. The section Known Issues mentions some of the messages raised at this stage. When the preparation is complete, the Next > button will become enabled, and you must click on this to proceed to the next stage of the installation. License Agreement screen The next dialog contains the license agreement. You must read this and register your acceptance of the agreement by selecting the option I accept the terms in the license agreement. You can select and copy the text and paste it into a wordprocessing program or Notepad in order to save it into a file or print it out by click on Print if you want a hard copy. Once you have clicked the I accept option, the Next > button will become enabled, and you can proceed to the next stage. Custom Setup dialog The next dialog allows you to choose which set of products and features to install, and to choose the location for the installation. The dialog lists all of the Phast Risk 6.7 products, in descending order of the range of features in each product. If you click on a product in the list, a menu will drop down as shown, allowing you to change whether or not that product is installed. You must choose the product for which you have purchased a license, and you should not choose any product that is higher than this in the list. The setup treats the highest selected product as the main product for the installation, and the licensing will only run successfully if the main product is the same for both the installation and the license file. However, you can select any number of lower products, and your license will run successfully with these products. For example, if you have purchased a license for Phast Risk, this license will also apply to Phast Risk Micro, Phast and to Phast Micro. The sole effect of selecting additional products is to get shortcuts for those products installed to the Desktop and the Start Menu. The additional products will not require additional program files to be installed to your computer.
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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

Option for installing Administrative Files Below the list of products is an Administrative File option, which covers the files that contain system default values for parameters, materials, and the state of new Study Folders. This is selected for installation by default, but you should deselect it if you are going to take the system default values from a shared central location on the network. This is known as a Workstation Installation. Note: you should only perform a Workstation Installation after the administrator has installed the Administration Files to the network. In a later step you will have to point to the folder on that network that contains these files, and you will not be able to complete the installation if these files are not present. If you are an Administrator installing the Administrative Files to the network, then you should run the Administrative Files installation accessible within the same Installation page from the DVD Browser System. Changing the Installation Location The Change button at the bottom right of the dialog allows you to change the location to which the program and administrative files will be installed. The button is enabled only when an enabled item is selected in the list above, but the location that you set will be used for all selected files, i.e. you cannot set a different location for installing different files. When you have made your selections in this screen, click on Next > to proceed to the next stage. Default Study Folder File Location The location is used to save study, database and temporary files. (Note: The example files are installed in the examples folder.) The location can be changed by clicking on the Change button. The section Known Issues details several constraints regarding this location. Click on Next > to proceed to the next stage.

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

For a Workstation Installation only: Admin Folder Dialog This dialog appears only if you deselected the Administrative Files in the previous settings as this results in Admin files not being installed on your computer. You must click on the Change button to browse and locate the network folder that contains the Admin files. Your installation will be configured to take its system values from this location. The dialog will not move to the next stage if the Admin Files do not exist at that location. Click on Next > to proceed. Add-on Installation Dialog If you want to use the Multi-component or/and Extended Explosion Modelling add-ons and have purchased a relevant license for them, you must select the add-on in this dialog. These Add-ons are not available for every Phast product. For example, the Extended Explosion Modelling option is only accessible from Phast Risk. Click on Next > to proceed. Summary Dialogs for Installation Options The next dialog summarizes the installation options so that you can review them before you start the installation. If you want to make a change, click on the < Back button to return to the appropriate screen. The summary varies depending on operating system, its configuration and selected options. If the settings are correct and you want to proceed with the installation, click on Install.

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Details of the Installation Process for Phast Risk Products

Setup Status Dialog If you click on Next > in the Summary dialog described above, the installation will proceed, and the next screen will describe the progress of the different stages in the installation. There are many stages in the installation since many types of file are installed. The installation may take several minutes, depending on the speed of your machine.

User Account Control Prompt On Windows Vista and Windows 7, any installation step must be approved. Failure to click Yes within 90 seconds would lead to installation failure as described in the section Known Issues. Click on Yes to continue with the installation. Completed Dialog The last screen in the installation tells you that the process is complete. Check that the text explicitly says has successfully installed Phast Risk. The Completed dialog looks very similar in case of installation failure.

Click on Finish to close the dialog.

Do I need to obtain a license in order to run v6.7? You will need to obtain a new or additional license for v6.7 in the following situations: If you do not have an existing license If you want to use the Extended Explosion Modelling add-on

To obtain the appropriate license please follow the instructions described in a later section. For all other situations your existing license will be valid for v6.7, and you can use the program as soon as the installation is complete, using either the shortcut that is installed to the Desktop or the shortcut that is installed under the Start Menu.

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

.NET Framework 2.0 Installation


This section explains how to install .NET Framework 2.0 if you click on the .NET Framework 2.0 link in the installation tab of the DVD browser system. This step is only relevant if you experienced the following error message at the start of Phast Risk installation.

The dialogs below may look slightly different on your system depending on the operating system. File download prompt The link in the installation tab is connected to a setup program for performing the installation, and when you click on the link a dialog will appear as shown, asking what you want to do with the script file. To proceed with the installation, you should click on Run.

Internet Explorer prompt This will appear depending on the security level setting. To proceed with the installation, you should click on Run. Welcome Dialog The first dialog tells you that the .NET Framework 2.0 Setup is preparing for the installation process.

Click on Next > to proceed to the next stage of the interview (user input phase of the install process).

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

License Agreement screen The next dialog contains the license agreement. You must read this and register your acceptance of the agreement by selecting the option I accept the terms in the license agreement. You can select and copy the text and paste it into a wordprocessing program or Notepad in order to save it into a file or print it out by click on Print if you want a hard copy.

Once you have clicked the I accept option, the Install > button will become enabled, and you can proceed to the installation to be performed. The installation will run for a few minutes. Setup Complete Dialog The last screen in the installation tells you that the installation process is complete.

Click on Finish to close the dialog.

You can now proceed with the Phast Risk installation as described in the previous section The Phast Risk Installation Stages.

Network installation of the Administrative Files


For sharing and controlling your administrative files on a network, please run this small installer. This is for installations where users share Phast and Phast Risks system files including materials, parameters and new study templates, this is known as a Workstation Installation. Workstation Installation is not a valid option for users who may work offline as these shared files will not be available while their machine is not connected to the organization network.

2011 DET NORSKE VERITAS

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

File download prompt The link in the installation tab is connected to a setup program for performing the installation, and when you click on the link a dialog will appear as shown, asking what you want to do with the script file. To proceed with the installation, you should click on Run. Internet Explorer prompt This will appear depending on the security level setting. To proceed with the installation, you should click on Run.

Welcome Dialog The first dialog tells you that the Phast Admin Files 6.7 Setup is preparing for the installation process.

Click on Next > to proceed to the next stage of the interview (user input phase of the install process). License Agreement screen The next dialog contains the license agreement. You must read this and register your acceptance of the agreement by selecting the option I accept the terms in the license agreement. You can select and copy the text and paste it into a wordprocessing program or Notepad in order to save it into a file or print it out by click on Print if you want a hard copy. Once you have clicked the I accept option, the Next > button will become enabled, and you can proceed to the next stage.

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Phast Risk v6.7 Installation Notes

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Details of the Installation Process for Phast Risk Products

Admin Files Folder Location Dialog You must click on the Change button to browse and select the appropriate folder for these files. The location will have to be made readable for all Phast and Phast Risk 6.7 users by your organisations IT helpdesk. For those who are required to edit the Admin files using Phast Risk in Admin mode, they will need read and write permissions for these files. The installation does not set these permissions. Click on Next > to proceed. Ready to Install Dialog

When ready, click on Install. The installation process should take about a minute as only a set of data files are installed.

On Windows Vista or Windows 7, a security dialog can appear during this stage, please click on Yes within 90 seconds otherwise the installation will be aborted.

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Details of the Installation Process for Phast Risk Products

Completed Dialog The last screen in the installation tells you that the process is complete. Check that the text explicitly says has successfully installed the Admin Files. The Completed dialog looks very similar in case of installation failure.

Click on Finish to close the dialog.

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Setting up Licensing

Setting up a License for Phast Risk 6.7


Do I Need to Request a License File from DNV Software?
You will not need to request a license file if 1. Your existing license file(s) is/are valid for the mode of Phast Risk 6.7 (Phast Micro, Phast, Phast Risk Micro, Phast Risk) and the extension (multi component, extended explosion) that you wish to use, If you have a valid FLEXlm1 license for an earlier version of a product or a valid multi component or extended explosion license, then you can use your existing licenses for Phast Risk 6.7 and you do not have to obtain a new license file. For all other situations, you (or the System Administrator) must obtain a license file for Phast Risk 6.7, as described in the next section. You must obtain a new or additional license file if you have never used any previous version of Phast Risk, if you are running SAFETI NL, or if you want to use the multi-component and/or extended explosion functionality.

Or 2. The Licensing has already been set up by the System Administrator Some types of license2 are specific to a machine and all licensing is handled locally on that machine. If you have arranged with DNV Software to use this type of license, you would normally set up the licensing yourself on your machine. Other types of license are specific to a Security Key2 (sometimes called a dongle) that can be moved between machines, or are handled by a network server and not by the individual machines that are running Phast Risk. For these types of license the System Administrator may handle the process of obtaining the license file from DNV Software, and then making the file available to users of Phast Risk.

The process of requesting a license file is described in the next section. If you are going to use an existing license file, you do not need to take any action to set up the licence and can start to use Phast Risk 6.7 immediately. If you are going to use a file supplied by your System Administrator, you can omit the stage of requesting a license file and proceed immediately to the final stage: running the License Wizard to import this license file.

Request a License File


The following process is a simplified version of a normal licence setting. You do not need any specific user rights to perform it. Start the Command Line There are many ways to get the command line. Choose one of the following:

1 2

FLEXlm is a technology developed by Flexera Software and used by DNV Software to manage license.

License types are Floating (sometimes called Concurrent), Standalone or Security Key. Floating and Standalone licenses are called Network licenses in this document and they require specific setting as described in the section Setting a Windows Service. The Network license file contains the line VENDOR dnvslm.
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Phast Risk v6.7 Installation Notes

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Setting up Licensing

or

Press both the Windows key ( R key at the same time

) and the

Click on Start->Run (as shown on the right)

Enter cmd.exe and click on OK

Get your system details As shown, type:


ipconfig /all >request.txt notepad request.txt

Email the licence request Select all the text from notepad email it to Software.Support@dnv.com

Close both Notepad and the command line (cmd.exe) windows Wait for the licence file which will be sent to your email inbox.

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Setting up Licensing

Importing a License File


Using the Windows File Explorer, please copy the licence file in the following folder (depending on your version of Windows): Windows XP:
C:\Documents and Settings\All Users\Application Data\DNVS\Licences

Windows Vista and Windows 7 (File Explorer may not display the folder ProgramData):
C:\ProgramData\DNVS\Licences

For versions of SAFETI-NL older than version 6.7, for any version of Windows (the folder may have to be created first.)
C:\FLEXlm

Setting a Windows Service


In order to run the License Wizard and LMTools, you must have administration rights for the machine. Contact your System Administrator to check whether you have administration rights, or to obtain these rights.

This step is only necessary for NetworkError! Bookmark not defined. licenses and the import steps, as described above, completed with the error message ERROR: License service not updated. You should not perform the following steps if your licence is a Security Key or Standalone license.

Starting the License Wizard

Launch the DNVS License Wizard from the Windows Start Menu: Start Programs DNV Software DNVS License Wizard DNVS License Wizard

License Wizard welcome screen

Click on Next > to proceed to the next stage

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Setting up Licensing

Select Advanced features

Choose Advanced features and click on Next > to proceed to the next stage Start the Advanced tool: LMTools

Choose Start Advanced tool and click on Next > to start the Advanced tool LMtools LMTools from Flexera Software (formerly Macrovision) Select Configuration Using Service If there is any service in the list, please contact DNVS Helpdesk for advice.

Click on the tab Config Services in order to enter the service details Define the licensing Service Name Either:

select from the dropdown list


RMS_LICENCE_service or type RMS_LICENCE_service if the name does not exist (please note the British spelling).

Click on the first button Browse in order to specify the location of the lmgrd.exe file
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Setting up Licensing

Select application lmgrd file location The application lmgrd file (sometimes displayed as lmgrd.exe) is in
C:\Program Files\DNV\FLEXlm\Bin

Note: the first part of the path location C:\Program Files may vary on your system depending on your operating system configuration and localisation. The three images to the right represent the typical steps to take: Click on parent folder button Double-click on Bin Click on lmgrd (or lmgrd.exe)

Click on Open to select the lmgrd file and return to LMTools. Specify the license file location Select and copy from the field path to the lmgrd file entered from the previous step Paste it into the field Path to the license file Replace Bin\lmgrd.exe with Licences (please note the British spelling)

Note: It is not recommended to click on browse as browse can only select a file not a path.

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Setting up Licensing

Select the service activation

Tick-mark Use Services Tick-mark Start Server at Power Up

Click on Save Service to create the service Accept to save the settings Click on Yes to save the settings Start the service Click on the tab Start/Stop/Reread Select the service RMS_LICENCE_service

Click on Start Server to start the service Check the service status Check whether the service started successfully. If not please double-check the service settings made in this section. Otherwise your system is configured for managing the license. In case of failure, please contact DNV Software Helpdesk for advice.

Click on the top right button to exit from LMTools.

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Setting up Licensing

Exit from the License Wizard

Click on Exit to quit the License Wizard Optional additional check Most of the time, LMTools reports a successful start. However, the related processes may fail due to various reasons (such as an invalid license file or conflicting service setting). It may take a minute for all the processes to be active. It is worth checking that all processes are running using Windows Task Manager. Three processes should be running as shown on the right in the tab Processes: Two lmgrd.exes and one dnvslm.exe

If dnvslm.exe does not appear after a minute, please contact DNV Software Helpdesk. Click on the top right button to exit from Task Manager.

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Removing Phast Risk

Removing Phast Risk


Should it be necessary to un-install Phast Risk, the un-installation must be performed in the correct order, to avoid possible problems when re-installing Phast Risk 6.7, or installing other versions of Phast Risk on the same computer. The aim of this section is to list the steps required to perform a clean un-installation of Phast Risk 6.7.

Steps to follow for un-installing Phast Risk 6.7


Itis strongly recommend that users seek the help of their IT administrator in performing the following procedures since some steps may damage the users computer. Do not hesitate to contact DNV Software Helpdesk for further advice. 1. In the Windows Start menu launch the Control Panel and choose Add or Remove Programs (Windows XP) or Uninstall a program (Vista/Windows7) 2. Remove DNV Software Phast 6.7 3. Remove DNVS GMO Add-in 4. Remove Geomedia Objects 5. Close the Add or Remove Programs window 6. In Windows explorer find the folder C:\Program Files\GeoMedia Objects and delete it. 7. The following steps must be performed by a knowledgeable software professional (like an IT engineer) as the tool can damage the machine. It is only necessary if another version of Geomedia Object from Intergraph needs to be installed (like the one included in an old version of Phast such as Phast 6.53.1). a. Start the registry editor b. Delete the following three entries in the registry:
HKEY_CURRENT_USER\Software\Intergraph\Application\Geomedia Objects HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\Applications\GeoMedia Objects_06.01 HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\GeoMedia Objects

c. In the registry editor, browse to the key:


HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\Applications\DefaultJCache

If the key value is set to GeoMedia Objects_06.01, then delete this key 8. Optional additional un-installations. These installations should only be removed if no other products required them since they are generally shared or required by many applications. It is safer to keep them. You will be prompted for rebooting many times. a. b. c. d. e. DNVS License Wizard Removing Aladdin HASP4 Install from DNVS Remove Sentinel Protection Installer 7.5.0, if it exists Remove Microsoft Report Viewer Redistributable 2008 SP1 Remove Microsoft SQL Server VSS Write

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Removing Phast Risk

f. g. h. i. j.

Remove Microsoft SQL Server 2008 Browser Remove Microsoft SQL Server 2008 Native client Remove Microsoft SQL Server 2008 Remove Microsoft SQL Server 2008 Setup Support File Remove Microsoft Visual C++ 2008 Redistributable

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Phast Risk v6.7 Installation Notes

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Known Issues

Known Issues
.NET Framework 2.0 required before installing Phast Risk 6.7
If you start the installation on a PC without .NET Framework 2.0 or later being installed, you get the following error messages while the system checks what components have to be installed.

In this case, please follow the instruction given in the section .NET Framework 2.0 Installation before proceeding further into the Phast Risk Installation.

Phast and Phast Risk 6.531 incompatibility


Phast and Phast Risk 6.531 use Intergraph Geomedia 4.2 which is not compatible with later versions of Phast and Phast Risk, including 6.54 and 6.7. The installation process will remove the old version. This will prevent Phast and Phast Risk 6.531 from working. It is suggested you remove any old versions of Phast and Phast Risk earlier than version 6.54. Phast and Phast Risk 6.54 compatibility Phast Risk 6.7 upgrades Intergraph Geomedia from 6.1.2 to 6.1.7. Phast and Phast Risk 6.54 should benefit from the upgrade as various fixes are included in this new version.

Phast and Phast Risk 6.54 and 6.6 compatibility


Phast Risk 6.7 upgrades Intergraph Geomedia from 6.1.2 to 6.1.7. Phast and Phast Risk 6.54 and 6.6 should benefit from the upgrade as various fixes are included in this new version.

SQL Server 2008


Phast Risk installation uses SQL Server 2008 Express. The setup will create the appropriate SQL Server 2008 Express setting. Express limits the memory size to 1GB of RAM and the database size to 4GB and a large study file may produce more than 4GB of data. To increase the limit, you will have to purchase the full Microsoft SQL Server 2008 product. This has been tested and DNV Software helpdesk can provide specific settings required by Phast Risk 6.7. It is possible to use a remote SQL Server however the benefits will be very limited as the data files lives in the same folder as the study file and the folder is probably not on the SQL Server machine. This type of environment has not been tested.

Installation timeout
On Microsoft Vista and Windows 7, each installation step triggers a security message similar to:

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Known Issues

If this message is not acknowledged by clicking on Yes within 90 seconds, the installation will abort and the following message will appear:

The above picture has the details expanded (by clicking on the button Details>>) and the installer reports that the installation was cancelled by the user as the security message was not acknowledged. To continue click on Close. In this case, you will have to restart the Phast Risk installation. Then the remaining pre-requisites (required third-party components) will be installed. Depending on the system, there are up to 16 security messages.

File Permissions and User Rights


Phast Risk 6.7 requires three types of permissions and rights: System administrator rights for installing the software. This is a temporary requirement to allow the user to install the product. The user account can be assigned to an IT person or a normal user who is given administrator rights for the duration of the installation. When running Phast Risk, the user does not need any administrator rights. 'Full Access' to 'Authenticated Users' and 'NETWORK SERVICE' to the Study Folder Files Location (by default C:\DNVUser). 'NETWORK SERVICE' is required by SQL Server User account used by Phast Risk. During the Phast Risk 6.7 installation, the setup program sets the Study Folder Files Location correctly. However, if your organization has some specific setting and enforced them, the setting may be overwritten and Phast Risk 6.7 will fail while processing a study file. Please contact DNV software helpdesk if you experience such a problem. By default, the Phast Risk Admin Files are installed in the All Users profile (C:\Documents and Settings\All Users\Application Data\DNVS\PHAST_6_7_0_371\Admin\), so any user of the PC can read and write (with an appropriate Phast Risks Administrator password) those files. However, if the files are installed separately (using the Phast/Phast Risk Admin Files

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Known Issues

installation), Phast Risk users may be prevented from writing to them in Phast Risk Admin mode, in this case please contact your IT helpdesk for permission.

Study Folder Files Location


Phast Risk 6.7 stores data in the Study Folder Files Location using SQL Server 2008 Express. SQL Server does not support compressed disk or folder. Network or USB drives may cause failure if the drive becomes disconnected while in use. It is recommended to use local, uncompressed disk and folder as the Study Folder Files Location.

Installation while the User is not connected to the Organization Network


Installation may fail if the user is working offline. In this case the installation will produce the following error or similar message:

There are various workarounds to overcome this issue: Connect to your network. If you are at your office, connecting to the missing network resource by joining your domain/network (plugging in an Ethernet cable or switching on your wireless connection) or if you are not in the office, using a Virtual Private Network connection over the internet will overcome the issue. In some cases making offline files available can overcome the issue as it simulates the presence of the network resource when you are not connected to the network. To switch on Offline Files capability start Windows File Explorer and choose the menu item Tools > Folder Options > Offline Files. Check the box Enable Offline Files.

You can then proceed with the Phast Risk installation. It is advisable to switch the unused offline files capability off again once Phast Risk is installed if it is not your usual practice.

Virtualisation
There are several issues running Phast Risk on a virtualization operating system (Citrix, VMware, Virtual PC, XP Mode under Windows 7, etc). Phast Risk 6.7 is not supported under any operating system virtualization.

USB Security Key inserted before Phast Risk is Installed


If the USB Security Key, sometimes called dongle, is inserted into the USB port before Phast Risk is installed, this will cause the key not to be recognized. After Phast Risk installation is completed the
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Known Issues

USB Security Key can be inserted into the USB port and it will be automatically recognized by the system. Failure to follow this process would require the driver currently used by the operating system to be uninstalled. Please contact DNV Software Helpdesk for advice.

Request a License without Administrator Rights


The Licence Wizard requires the user to have Administrator Rights on the local machine. This section explains how to retrieve the data needed to issuing a license from the DNV Software license administrator. These steps use the Windows Command Prompt utility, if you are not familiar with the tool, please seek for assistance from your IT Helpdesk.

Start the Windows Command Prompt Start the Command Prompt utility: from the Windows Start menu: click on Run in the field, type cmd.exe click on OK

A new window with a DOS prompt will appear.

Run three commands At the DOS prompt, type the following commands (including the double quotes)
C:\Program Files\DNV\FLEXlm\Utils\lmhostid.exe ether >info1.txt C:\Program Files\DNV\FLEXlm\Utils\lmhostid.exe flexid >info2.txt
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Known Issues

IPCONFIG /all >info3.txt DIR info*.txt

Please note the path returned by the last command as this is the location of the text files you are creating. Here is the typical outcome on Windows XP SP3. The command to type are in the red box and the path in the green box, that is C:\Documents and Settings\Astrator

Email the information to DNV Software License Administror Browse to the Directory reported as above to find the three text files you created (info1.txt, info2.txt, info3.txt) and email the three text files to Software.support@dnv.com. In the email, also include any details such as your name, the name of the product you intend to run and its version. This concludes the license request workaround.

Add a License File without Administrator Rights


The Licence Wizard requires the user to have Administrator Rights on the local machine. This section explains how to add a licence file to your machine. The workaround will only work for Security Key2 license. For Standalone2 or Floating2 licenses the License Wizard must be used. Using the Windows File Explorer, please copy the licence file in the following folder (depending on your version of Windows): Windows XP:
C:\Documents and Settings\All Users\Application Data\DNVS\Licences

Windows Vista and Windows 7 (File Explorer may not display the folder ProgramData):
C:\ProgramData\DNVS\Licences

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Phast Risk v6.7 Installation Notes

40

Known Issues

For versions of Phast older than version 6.7, for any version of Windows (the folder may have to be created first.)
C:\FLEXlm

This concludes the workaround for importing a license file without administrator rights.

All installation must be started from either setup.exe or index.htm


Phast Risk 6.7 depends on several third-party components. They are normally installed using the Phast Risk 6.7 link from the install page in the DVD browser system. Running directly from the DVD the msi file \PhastRisk_installation\DNV Software Phast Risk 6.7.msi will lead to a failure. Some checks are made to prevent this from happening.

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