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STARTER

INPUT

A typical situation in a pharmacy where a pharmacist asks for the prescription and medical problem with customer.

Dialogue Reading
Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Pharmacist: Customer: Pharmacist: Customer:

Good Afternoon. Can I help you? Yes, please. What seems to be wrong? I have got toothache and its pretty bad. I have been up allnight with it. Now I have got a bad headache, as well. I see. Do you bring any prescription from doctor? Yes. Id like to have this prescription filled please.

Pharmacist: Customer:

Pharmacist: Customer: Pharmacist: Customer: Pharmacist: Customer: Pharmacist: Customer: Pharmacist: Customer:

Have you taken this medicine before? No I havent. You have to take one pill three times a day for seven days. Are there any side effects? Yes. You may feel drowsy. What about precautions? Dont drive when you take this medicine. Okay. When will the prescription be ready? You can pick it up about three oclock. Okay. Thank you. See you later

STEP 1
Write down any useful or new expressions and words in the fields below.

New Words List

STEP 2
Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles. Could you please show me the prescription? Do you bring any prescription?

You have to take one pill a day for seven days. Youve got to take one tablet with each meal. You should take two teaspoons before bedtime. You need to apply the ointment daily.

You may feel drowsy.


You may feel sleepy. You may get a headache.

Dont drive when you take this medicine. You shouldnt drink alcohol when you take this medicine. Dont take this if you are pregnant or nursing a baby.
You can pick it up about three oclock. It will be ready this afternoon. You can get it later today.

INPUT

When a pharmacist wants to confirm a statement of the customers which is not clear enough

Dialogue Reading
Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Pharmacist: Customer:

What seems to be wrong? I have got toothache and its pretty bad. I have been up allnight with it. Now I have got a bad headache, as well. It really frustated me.... Im sorry, can you repeat that? You may talk slowly. Well, it has been 2 days since I have got toothache and its pretty bad. I have been up allnight with it. And now I have got a bad headache, as well. I see. So its been 2 days, right? And then you have got headache too? Yes. It is really frustating..

Pharmacist: Customer:

Pharmacist: Customer:

Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

Pardon me? Im sorry, I didnt hear...?

Im sorry, what did you say/ what was that? Would/could you repeat what you said?

Dialogue Building
Complete the dialogue below with appropriate expressions.

Pharmacist: Good Afternoon. Can I ______ you? Customer: Yes. I think I've got _____________________________. Pharmacist: ______________________what you said? Customer: Okay. I think I've got _____________________________. Pharmacist: I see.. When did this start? Customer: I think ____________ ago. Pharmacist: Well, do you bring _______________________ from the doctor? Customer: Yes. __________________________________________ filled please. Pharmacist: Have you _______________________ before? Customer: No I havent.

Pharmacist: You should take_________________________________________. Customer: Are there_________________________?

Pharmacist: Yes. You may ________________. Customer: What about precautions?

Pharmacist: You shouldnt ____________________when you take this medicine. Customer: Pharmacist: Customer: Okay. When will the prescription be ready? ______________________________________________________. Okay. Thank you. See you later.

Write your own dialogue


Work with a partner and write your own new dialogue using any phrases from page 2. Then practice the dialogue and present it to your class.