Shift Supervisor
Friendlys Restaurant - Lee, MA - May 2003 to June 2007
Managed daily restaurant operations Lead shifts of 10+ employees Monitored revenue and tracked inventory to insure target/ gap goals were being met in all departments including employee meals Trained new employees as per Friendly's standards and guidelines in all departments Conducted daily cash handling, opening / close out procedures including but not limited to; balancing accounts, preparing bank deposits, issuing cash drawers to designated employees Opened and closed restaurant daily (key holder) Prepared and maintained files and documents for QA audits Serve Safe Certified
EDUCATION
A.A.S.- In Progress in Business Administration
Dabney S Lancaster Community College - Buena Vista, VA 2013 to 2014
SKILLS
Proficient in Microsoft Office programs (Excel, Word and Power Point) Experience with QuickBooks 15+ years of customer service experience Highly detail oriented Self-starter Efficient multi-tasker in a face paced environment. Works well independently or in a group setting Can type 50 wpm
ADDITIONAL INFORMATION
I am native of Southern Berkshire County Massachusetts. I have lived and worked in Virginia for the last 6 years. Myself and my family are relocating back to my home town of Great Barrington Massachusetts as of June 2014. I will be actively seeking employment prior to our move. I have worked in the customer service / hospitality industry for 15 + years. I am currently attending college to obtain my A.A in Business Administration. ****References and recommendation letters available upon request****