Department of Management studies

DAYANANDA SAGAR COLLEGE OF ENGINEERING

Kumaraswamy Layout, Bangalore 560078


A STUDY ON EFFECTIVE METHODS OF
RECRUITMENT IN CONVERGYS

Submitted By:
RUMANA KHAN
USN 1DS12MBA55
MBA (VTU)
Address:-


Internal Guide External Guide
Mrs.Purnima Thampi Ms. Malika
Faculty member HR Recruiter
Department of management studies Convergys
DSCE



INTRODUCTION
Todays organizations are learning the hard way that, to cherry pick and stand out from the
crowd they need to be first, fast and wide ranging in their search.
To achieve this we need to upgrade our methods of recruitment which will allow us to recruit
and retain the best talent economically. Digital recruitment is one of the methods that will
allow business to cast a wide net, often for less money than the old analogue ways.
To avoid the hassles of documentation and the cross verification process that adds to the
complexity of the HR, we need to adapt to the newer methods of recruitment.
TITLE OF THE STUDY
A study on effective methods of recruitment in Convergys.
STATEMENT OF PROBLEM
SCOPE OF THE STUDY
1. This study will consist of information from (MENTION THE NO.OF EMPLOYEES
YOU WILL TAKE SURVEY OF) employees working in Convergys.(if there is a
specific dept u will concentrate on, mention)
2. This study is based only on effective methods of recruitment in Convergys.

OBJECTIVES
1. Support the organization ability to acquire, retain and develop the best talent and
skills.
2. To reach a larger number of potential employees from a larger geographical area.
3. To avoid the submission of fake documents by the candidates during the final stage of
selection.
4. To eliminate the costs on verification and to reduce the delay in hiring process.
REVIEW OF LITERATURE
1. A study on effectiveness of recruitment process in HCL technologies- BPO
Chennai
A detailed analysis about the recruitment procedure followed at HCL and its effectiveness
has been made. The industry has been growing rapidly but apart from this, recruiting and
retaining the employees in BPO sector has become a difficult task. All the important aspects
observed from the study and the valuable suggestions given by the staff regarding the
recruitment procedure are being highly considered. This will be helpful for the management
in understanding the awareness and satisfaction among the staff regarding the recruitment
procedure followed in HCL.
International journal of management,vol 4,issue 3,(may-june 2003),
Aishwarya M,lecturer department of management studies,
vedavyasa institute of technology,
malapuram,Kerala,India.