Turning Point is a registered charity, no.

234887, a registered social landlord

and a company limited by guarantee no. 793558 (England & Wales).
Registered Ofce: Standon House, 21 Mansell Street, London E1 8AA
Contact us today
Call us now to nd out more about the Community
Navigator Service in Ladywood and Kingstanding.
Norman Power Care Centre
Skipton Road
Ladywood
Birmingham
B16 9JJ
We also have staff based at the Kingstanding ofce. If
you would like further information about contacting
this ofce, please speak to a member of the team.
Tel 0121 464 6993
email navigators@turning-point.co.uk
www.turning-point.co.uk/
birminghamcommunitynavigators
About Turning Point
We turn lives around every day, by putting the individual
at the heart of what we do. Inspired by those we work
with, together we help people build a better life.
Turning Point is one of the UKs leading health and
social care organisations, operating over 200 services
across England and Wales. We provide services for
people with complex needs, including those affected by
drug and alcohol misuse, mental health problems and
those with a learning disability.
You can nd out more at:
www.turning-point.co.uk
Condentiality
All staff adhere to strict ethics on client condentiality
under the Data Protection Act 1998.
Who we help
We can help all adults who are living in Kingstanding
and Ladywood, especially:
Older adults
People with mental health needs
People with learning difculties and/or disabilities
People with physical disabilities
People with long-term health conditions
Carers and family/friends
You can refer yourself to our service, or your family/
friends, carer or professional workers can refer on
your behalf. Referrals can also be made by external
agencies and organisations on your behalf
Birmingham Community
Navigator Service
Ladywood & Kingstanding
Supporting people with
their health and wellbeing
We employ a team of mainly local people called
Community Navigators to help improve access to
services for the local community. We do this by working
with people to:
Achieve their own health and wellbeing goals
Find out about what services are available locally
Navigate through services and access those that
meet your needs
Get practical support from other people who live in
the local community
Community Navigators will support you in improving
your health, wellness and connection to your
community. We help you to identify priorities and
develop plans that you think may help you lead a happy
and healthy life.
Our support includes (but is not limited to):
One to one community outreach
Practical support to solve real life difculties,
such as housing, employment, managing health
conditions, etc
Emotional support, including building new social
networks
Information, advice and guidance
Signposting to appropriate services and local
community resources
Links to local people and groups so that you dont
feel isolated
Practical support to access other services and
community resources
Help to build condence and self-esteem
Assistance with improving work and life skills
Wellbeing coaching to help you toward achieving
your own health and wellbeing goals whatever they
might be
Mentoring and befriending
Practical help from local volunteers with anything
from gardening to help with computers or even
dog walking. Please see our Time bank leaet for
more information
The frequency, nature and duration of support is
agreed with you and tailored to your specic needs.
Volunteer Community Mentors work alongside
Community Navigators and provide additional
support.
About the Community
Navigator Service
Finding out which local services can help and support
you is sometimes difcult to do. This is where we can
be of assistance. Our aim is to help you to improve your
health and wellbeing through staying independent and
becoming socially active within your local community.
For up to 12 sessions, we provide a personalised,
responsive, exible and friendly community-led service
that enables you to access the care and support you
need within your community.
We can work with you to design a high quality,
individual support package, enabling you to learn new
skills, focus on personal goals and make the most of the
available opportunities within your local community. We
can help you to take control and access the services you
need to improve your quality of life and face the future
with condence.
How our Community Navigator Service works