I-1_Beckes Lopes_30

Roll no: 30

Name: Beckes Lopes

Email id: beckeslopes.30@gmail.com

QUESTIONS:-

Q.1. Who are the target audience for the Business Person and there customer
needs, expectation, demands from the Business Person?
Q.2. What are the products /Service the business person sells? - Give at least 10
products. (Depends) and why he/she in this product line?
Q.3. At what Price is the Product /service sold at? (Price) - Give at least 10 Price
list. (Depends)
Q.4. Where is the Business Person Located and why ? ( Place )…….Take some
pictures.
Q.5. How many repeat customer does the Business Person has? (Approx)
Q.6. What is the average profit margin the Business Person has ? Do not consider
any Fixed or Variable Cost.
Q.7. What is the earning of the business Person’s Per Day?
Q.8. What is the monthly profit of the of the Business Person?
Q.9. Explain the Product Supply Chain of the Business Person? or How does the
Business Person / Raw material gets the product into his/her Shop ?
(Answer in flowchart Diagram only)
Q.10. Mention the daily working Schedule of the Business Person?
(Using an time table format only) – (Morning – to - Closure)
Q.11. Does Competition effect his / her Business?
If Yes, how do he/she work in such an competitive environment?
If Not, why does it not effect?
Q.12. What is the buying pattern of the customers?
Q.13. Give some idea on the customer behavior?

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Q.14. Take a Picture - Of the Business Person Standing at his Business Place
. Picture - Of the Business Persons Products
. Picture - Your Picture with Business Person
First Business Person: VEGETABLE SHOP KEEPER (BHAJIWALA)

(MR.RAMCHANDRA PANDEY)

Ans.1: Customer belongs to different religion, different kind of person rich as well
as poor person, also people from the locality. People want fresh vegetables at
affordable prices.

Ans.2: The products to be sold are: Tomato, Potato, Brinjal, Ladyfinger, cauliflower,
Cabbage, Bitter gourd, Garlic, Onion, Beans.

Ans.3: Price list of the products:

VEGETABLE’S NAME PRIC(Rs.)

garlic 100/-kg

Brinjal 13/-kg

ladyfinger 20/-kg

cauliflower 35/-kg

cabbage 22/-kg

Bitter gourd 20/-kg

tomato 18/-kg

potato 17/-kg

bean 20/-kg

onion 12/-kg

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Ans.4: The shop of business person is at umbergothan naka virar (w) 401303,
because these is a public place and also naka. Therefore many people come to his
shop for buy vegetables products.

Ans.5: The no. of repeat customer is approx.70.

Ans.6: The average profit margin of the business person is around 17% to18% on
each product. It is depends on each products.

Ans.7: The earning of the business Person’s Per Day is approx. Rs. 200 to Rs.300.

Ans.8: The monthly profit of the of the Business Person is approx. Rs.9000/-

Ans.9: The Product Supply Chain of the Business Person is as follows:

Ans.10: The daily working Schedule of the Business Person

ACTIVITY TIME

Wake up 04:30am

Going Market 05:15 am

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Opening of Shop 07:00 am

Lunch break 12:30pm

Reopening of shop 03:30pm

Closing of shop 10:00pm

Going for sleep 12:00pm

Ans.11: Yes, the competition affects his business, because nearby his shop there
are many other vegetable shops. That is why he sales his products at affordable
prices and with a good quality to his customers.

Ans.12: Consumers buying pattern is as follows:

As a consumer they check the price of the vegetable and buy only if they can
afford. The quality of the vegetable is also important.

Ans.13: If the customer does not get quality products at a reasonable price he may
go to some other vegetable vendor.

Second business person: CHEMIST (ANMOL MEDICAL)

MR.DOMNIC TUSCANO

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Ans.1: The target audience for him is especially general patients, and people from
the locality. The customer expectation from the chemist is to make available all the
medicines prescribed by the doctors on time.

Ans.2: The products sold by the chemist are cough syrups, painkillers, crocin,
macgest 100, deo and general products, Amodep AT, Lefumide 10,Asthalin
respirator solutions, Resochin DS.

Ans.3: The price range of the products:

Products Price Range(Rs)

Cough syrup 10/- to 70/-

Painkiller 05/- to 100/-

crocins 17/- to 20/-

Nutritional products 50/- to 250/-

Deo 150/ to 200/-

General products 10/- to 500/-

Amodep AT 14/- to 15/-

Lefumide 10 100/- to 120/-

Asthalin respirator solution 15/- to 20/-

Resochin DS 7.20/- to 8/-

Ans.4: The chemist shop is located at Bolinj Naka, virar-(west) 401303. There is a
child hospital as well as a general physician clinic nearby his chemist shop.

Ans.5: The number of repeat customer is approximately 90.

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Ans.6: The average profit margin of the business person is around 25% on each
product.

Ans.7: The earning of the business Person’s Per Day is approx. Rs. 1500/- to Rs.2
000/-

Ans.8: The monthly profit of the Business Person is around Rs.40, 000/- to Rs.
45,000/-.

Ans.9: The Product Supply Chain of the Business Person is as follows:

Sweta distributor, Borivali

Garudia(E)distributor , Bhayander
Siddharth
(W) distributor, VirarJivdani distributor, Virar

Anmol Medical shop

Customer

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Ans.10: The daily working Schedule of the Business Person:

TIME ACTIVITIES

07:00 am Wake up

08:30 am Open the shop

11:30am to 01:00 pm Timing for distributors

02:00 pm to 03:00pm Lunch break

11:00 pm Close the shop

12:30 pm Going to sleep

Ans.11: Yes, the competition effects the business. To overcome this he tries to
fulfill the customer needs on time and to give free home delivery at any time.

Ans.12: The buying pattern of customers is as follows:

They always buy medicine which is prescribed by doctor or when they are suffering
from small ailment.

Ans.13: The customer does not bargain on products as the products come with the
MRP.

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Third business person: SMALL HOTEL (REBELLO HOTEL)

MR. SANJAY REBELLO

Ans.1: Mostly middle class and poor person. The customer wants fresh and good
quality products and on occasion of any function they demand for particular
products.

Ans.2: The products to be sold are: Samosa, vada, missle pav, ussal pav, bhajiya,
katlas, idli sambhar, jalebi, lassi, dahi.This business was started by his forefather
and he is continuing with this.

Ans.3: The price list of the products:

Sr. Products name Price

no.

1 Samosa pav 06/- piece

2 Vada pav 05/- piece

3 Missle pav 10/- plate

4 Ussal pav 12/- plate

5 Bhajiya 60/-kg

6 Katlas 05/- piece

7 Idli sambhar 10/- plate

8 Jalebi 40/-kg

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Ans.4: The location of the hotel is at Bolinj Naka virar (W) 401303, because this is
a public place and also market is near by the hotel.

Ans.5: The number of repeat customer is about 60 to 70.

Ans.6: The average profit margin on products is approx 25% to 30%.

Ans.7: The earning of this person on daily basis is around Rs.900/-

Ans.8: The monthly profit of the of the Business Person is around Rs.9000/-to
10,000/-

Ans.9: The Product Supply Chain of Mr. Sanjay is as follows:

Virar super market General store

Vegetables General items

Stock room

Hotel

Customer

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Ans.10: The daily schedule of Mr. Sanjay is:

Time Activity

04:30am Wake up

05:30 am Going market

07:00am Open the hotel

12:30 pm to 03:00pm Mid break

11:00 pm Close hotel

12: 30am Going to sleep

Ans.11: Yes, the competition effect on his business. Because there are other two
hotels near by his hotel. So he tries to give fresh products to the peoples on
affordable rates.

Ans.12: The buying pattern of the customer:

• They inspect the quality of products.

• They expect good service.

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Ans.13: The customer buying with reference to using service in a hotel depends on
three things, namely, they want the hotel to be clean, they expect good quality
food and good service.

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