173 W Angelo Ave, SLC UT 84115 801-815-5344 aweeks1@wgu.edu
Summary of Qualifications Ability to work professionally with colleagues, stakeholders, vendors and outside partners to ensure timely and efficient project collaboration. Ability to multi-task, organize projects, and delegate tasks appropriately for optimal project efficiency; Excellent communication skills. Ability to facilitate workshops for item reviews and revisions Clean understand of course development processes Experience working with SMEs on course and item redevelopment processes
Experience Workflow Specialist- Maintenance & Publication Western Governors University SLC, UT 2/11- Present
Manage assessment maintenance & publication projects by coordinating team members, delegating tasks, managing timelines, and ensuring accurate and timely project completion. Provide leadership in publications department; Assist in project management, assigning tasks, and ensuring the proper training of staff. Manage maintenance requests through SalesForce. Coordinate and complete all requests from leadership in academics in a timely manner. Communicate and collaborate with Program Managers for special projects and/or maintenance or publication needs. Excellent computer skills; proficient in HTML and various assessment delivery systems.
Data Entry Specialist Western Governors University SLC, UT 8/10-2/11 Created and maintained on-line test forms for students attending Western Governors University. Performed quality control checks on assessments to ensure consistency and accuracy. Assisted with the timely, accurate execution of University assessments for on-line students.
Customer Relations/Server Olive Garden SLC, UT 09-10 Provided superior customer service Accurately prepared itemized payment variations
Hotel Receptionist Murray Hotel and Inn Mackinac Island, MI 09-09 Responsible for ensuring guests receive excellent customer service at destination resort hotel Responsible for promptly greeting and assisting clientele Responsible for office work including data management, filing, drafting and editing of office information Orchestrated special events and reservations for hotel Responsible for nightly audits for two hotels
Customer Relations/Server GoodWood BBQ Co. Draper, UT 05-08 Responsible for ensuring guests receive superior service in a timely manner
ADDITIONAL SKILLS: Currently attending the Lean and Agile Project Management training through WGU