Press Release

State Bank of India launches TAB banking and e-KYC

Mumbai, April 15, 2014: Mrs. Arundhati Bhattacharya, Chairman State Bank of India
launched three digital banking facilities for the convenience of SBI customers. Two at
the customers door step using TAB banking - one for customers opening Savings
Bank accounts and another for Housing Loan applicants. The third is e-KYC (Know your
Customer).

SBI will offer its valued customers the facility of opening accounts at their door step
through Tab Banking. The sales staff of SBI will visit the customers at their home and
using the tablets get the formalities completed for account opening like details of KYC
and photographs of applicant. These will be loaded on the CBS and the account
number will be sent to the customer through SMS/e-mail. This will provide
convenience and time saving to the customer for opening accounts with SBI.

SBI will also offer TAB banking facility at the place of the Housing Loan applicant, for
in-principle approval of home loan. The Home Loan Sales Team will visit the applicant
and capture on the tablet KYC details, information on the income & deductions and
details of the proposed property purchase (House/Flat). Based on the income data
furnished and cost of the project, the applicant will be advised on the approximate
housing loan amount eligible and the EMI amount. The applicant will get in principle
approval for the proposed Housing Loan through email. The actual loan will be
processed subsequently subject to usual formalities.

State Bank of India also announced the launch of e-KYC services. Under this facility, e-
KYC certificate is generated as an identity document. Fingerprints of the customer are
captured and sent to UIDAI for authentication of identity and address proof. On
successful verification from UIDAI, the e-KYC service will respond to display
demographic details like [Name, year/date of birth, Gender, Address, Phone, email (if
available)] and photograph. The e-KYC facility also has a provision to print and issue
an e-KYC certificate which is embossed with Quick Response (QR) Code to avoid
duplicate printing of the certificate by third party. The certificate will be used to open
an account subject to satisfying other account opening requirements.

The facilities will be rolled out across the SBI network in a phased manner.

In a simple ceremony held at the Banks Corporate Centre, the applications viz.
Account Opening, Housing Loan in-principle approval and e-KYC Services were
inaugurated by Smt. Arundhati Bhattacharya, Chairman of the Bank in the presence of
other senior officials viz. Shri P. Pradeep Kumar, MD & GE(Corporate Banking Group),
Shri P.K. Malhotra, DMD (Operations), Shri N. Jambunathan, DMD & CIO, Sh. K.
Ramachandran, CGM (Chief Technology Officer) and Shri K. Venugopal, CGM(Personal
Banking).