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Note: The source of the technical material in this volume is the Professional

Engineering Development Program (PEDP) of Engineering Services.


Warning: The material contained in this document was developed for Saudi
Aramco and is intended for the exclusive use of Saudi Aramcos employees.
Any material contained in this document which is not already in the public
domain may not be copied, reproduced, sold, given, or disclosed to third
parties, or otherwise used in whole, or in part, without the written permission
of the Vice President, Engineering Services, Saudi Aramco.
Chapter : Electrical For additional information on this subject, contact
File Reference: EEX20208 W.A. Roussel
Engineering Encyclopedia
Saudi Aramco DeskTop Standards
Troubleshooting Transformer Problems
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards
CONTENTS PAGES
COMMON TRANSFORMER PROBLEMS ............................................................. 1
Insulating Oil Problems........................................................................................ 1
Overloading and/or Excessive Heat...................................................................... 2
Bushing and Insulator Problems........................................................................... 3
COMMON TAP CHANGER PROBLEMS............................................................... 4
Control Circuit Failure......................................................................................... 4
Raise Failures................................................................................................. 4
Lower Failures............................................................................................... 4
As-Is-Failure.................................................................................................. 5
DETECTING TRANSFORMER PROBLEMS ......................................................... 6
Routine Inspection and Testing............................................................................ 6
Troubleshooting Flowcharts ................................................................................ 7
CORRECTING TRANSFORMER PROBLEMS ...................................................... 8
Insulating Oil Problems........................................................................................ 8
Overloaded and/or Hot Transformers................................................................... 8
Bushing and Insulator Problems........................................................................... 8
WORK AID 1: TROUBLESHOOTING CHARTS FOR DETECTING
COMMON TRANSFORMER PROBLEMS ............................................................. 9
WORK AID 2: METHODS OF CORRECTING COMMON
TRANSFORMER PROBLEMS...............................................................................10
GLOSSARY............................................................................................................12
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 1
COMMON TRANSFORMER PROBLEMS
Transformers are some of the most reliable pieces of electrical equipment. With normal routine
maintenance, transformers can give 20-30 years of service. Problems normally fall into one of
three categories:
Insulating oil problems
Overloading and/or excessive heat
Bushing and insulator problems
Insulating Oil Problems
Insulating oils decay, and eventually lead to premature transformer failures for two reasons:
Contamination
Deterioration
Oils are considered contaminated when they contain moisture or other foreign substances that are
not products of oil oxidation. Deterioration refers to the process of oil oxidation. Deterioration
begins as soon as new oil is placed in the transformer.
For a detailed explanation of how insulating oil decays, refer to Chapter 8, part 3 of A Guide to
Transformer Maintenance. Pages 180-187 explain the following topics:
Basic Factors in Oil Deterioration
- Oxygen
- Catalysts
- Accelerators
Transformer Oil Decay Products
- Early Deterioration Stages
- Final Visible Stage (Sludge)
- The Mechanics of Sludge Formation
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 2
Overloading and/or Excessive Heat
The cause of approximately 90% of all cellulose insulation deterioration is operating transformers
at elevated temperatures. Elevated temperature can be caused by one, or a combination of the
following:
Excessive load
Excessive ambient temperature
Cooling system problems
Sludged oils
Dark colored exterior paints
Load and ambient temperature are closely related in their effect on transformer operating
temperature. For a constant transformer load, higher ambient temperature lead to higher
operating temperatures.
A number of cooling system problems can cause high operating temperatures:
Closed radiator valves
Dirty or clogged cooling fins
Broken or improperly set cooling fans/pumps
Cooling control circuit failure
Sludged oils cause overheating because sludge inhibits the heat transfer capability of oil. Since
one of the functions of insulating oil is to cool the transformer, a loss in heat transfer capability
will lead to overheating.
Dark colored exterior paint is not a problem in Saudi Aramco because it is not allowed.
Hot or overloaded transformer problems can be detected by a number of different ways including:
Operating logs
Temperature indicators
Oil analysis for sludge and combustible gases
In-Service and Out-of-Service cooling system inspections
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 3
Bushing and Insulator Problems
Most bushing and insulator problems result from contamination due to natural deposits like early
morning dew, salt, fog, and industrial pollution. When bushings and insulators become
contaminated, other problems result like:
Noisy substations
Insulating surface damage
Partial discharge (corona)
Flashover
Bushing and insulator problems can be detected three ways:
Visual Inspection
Audible Inspection
Infrared Inspection
For a detailed explanation of what causes these problems, refer to Chapter 8, Part 3 of A Guide
to Transformer Maintenance. Pages 651-661 explain the following topics:
The Contamination Problem
- Types of Contaminants
- Dynamics of Contamination Collection
Theory of Contamination Flashover
- The Flashover Process
Other Undesirable Effects of Insulator Contamination
- Corona Manifestations
- Corrosion of Metalwork
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 4
COMMON TAP CHANGER PROBLEMS
Most tap changer problems result from a component failure in the control circuit. The only other
type of tap changer problem would be a mechanical failure in the drive mechanism, and these are
rare.
Control Circuit Failure
There are three common control circuit failure modes:
Raise Failures
Lower Failures
As-Is-Failures
There is no single procedure available to troubleshoot these failures, because each tap changer
manufacturer does not use the same control circuit. The sections that follow give generic causes
and indications. The manufacturers technical manual should be referenced for specific
procedures.
Raise Failures
A raise failure occurs when the tap changer runs to its maximum upper limit. This condition is
indicated by high secondary voltage, high circulating current, and the position indicator at
maximum. This condition is normally caused by a failed limit switch, failed relay, or a failed
sensing circuit.
Lower Failures
This condition is like a raise failure, except that the tap changer runs to its maximum lower limit.
This condition is indicated by low secondary voltage, high circulating current, and the position
indicator at minimum. This condition also is caused by failed limit switches, failed relays, or failed
sensing circuits.
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 5
As-Is-Failure
As-is-failures occur when the tap changer does not run up or down. This type of failure is
sometimes difficult to diagnose because there may not be any abnormal indications. If the supply
voltage and load remain constant after the failure, the indication should remain normal. If the
supply voltage and load do change after the failure, there may be high circulating currents.
Secondary voltage will fluctuate with input voltage and load.
If the tap changer does not operate in either manual or automatic, the cause is normally a loss of
power to the motor, or a motor control circuit problem. If the tap changer operates in manual,
but not automatic, several problems are possible. Examples are:
Loss of the sensing signal
Defective bandwidth control
Defective time delay circuit
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 6
DETECTING TRANSFORMER PROBLEMS
There are really only two ways to detect transformer problems:
Wait until a failure occurs
Preventive maintenance
Problems detected due to failures normally are more severe, more expensive, and more likely to
cause permanent damage. Preventive maintenance normally finds problems at an early stage,
where they can still be corrected before permanent damage occurs.
Routine Inspection and Testing
The purpose of doing routine inspections and testing is to identify problems early, before an actual
breakdown happens. Breakdown maintenance is always more costly in terms of equipment
damage and lost production, than are scheduled repairs. Just doing the inspections and tests is
not enough. Keeping a running record of the results for each transformer is just as important. A
good maintenance history record for a transformer would include the following:
Daily Operating Logs
In-Service Inspection Reports
Out-of-Service Inspection Reports
Record of any special testing done
Record of any repairs done
These records play three key roles in detecting transformer problems:
Indicate problems that need immediate attention
Indicate potential problems - trend analysis
Indicate probable cause of failures - failure analysis
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 7
Troubleshooting Flowcharts
Operating indications, and records of inspections and tests, give indications or symptoms of
problems. They do not always directly identify what the problem is. Finding the actual problem
from indications or symptoms can be done several ways:
Using experience
Using knowledge of the equipment to systematically find the problem
Using troubleshooting aids (Flowcharts, Guides)
Troubleshooting flowcharts and guides often are available to speed up the process of locating
common problems. Troubleshooting flowcharts and guides give the steps to systematically find
problems from indications or systems. Work Aid 1 gives a list of the troubleshooting flowcharts
available in A Guide to Transformer Maintenance. These flowcharts were developed to help
find common transformer problems. More troubleshooting flowcharts and/or guides may be
included in the manufacturers technical manual for each individual transformer.
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 8
CORRECTING TRANSFORMER PROBLEMS
Once a transformer problem is identified, the right corrective action must be taken to fix the
problem. The sections that follow give information on the recommended methods of correcting
common transformer problems.
Insulating Oil Problems
For information on the general guidelines for correcting insulating oil problems, refer to
Chapter 7, Part 1, of A Guide to Transformer Maintenance. Pages 471 and 472 give the basic
methods of correcting the common problems.
Overloaded and/or Hot Transformers
Saudi Aramcos conservative transformer sizing practice eliminates most of the overloading
problems found in North America. If overloading problems do occur, pages 595-597 of A Guide
to Transformer Maintenance gives information on the seven alternative approaches to correct the
problem. Work Aid 2 contains information on how to correct overheating problems that do not
result from overload conditions.
Bushing and Insulator Problems
Most bushing and insulator problems result from contamination. The obvious way to correct this
problem is to remove the contamination. Chapter 8, part 3 of A Guide to Transformer
Maintenance describes the practical methods of removing contamination. Read pages 663-676
for information on the following topics:
Hand Wiping
Periodic Insulator Washing
Dry Air-Blasting with Non-Abrasive Material
Use of Silicone Dielectric Compounds
The Final Decision
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 9
WORK AID 1: TROUBLESHOOTING CHARTS FOR DETECTING COMMON
TRANSFORMER PROBLEMS
This Work Aid is designed to help the Participants in doing Exercise 1. The page numbers in
this Work Aid refer to pages in the text, A Guide to Transformer Maintenance.
1. Troubleshooting Chart for Oil Tests - Page 799
Troubleshooting Chart for Rapid Oil Color Changes - Page 800
Troubleshooting Chart for Low Dielectric Strength - Page 801
Troubleshooting Chart for High IFT and High N/N - Page 802
Troubleshooting Chart for Gassing Transformers - Page 803
2. Troubleshooting Chart for Overloaded and/or Hot Transformers - Page 804
3. Troubleshooting Chart for Bushings and Insulators - Page 805
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 10
WORK AID 2: METHODS OF CORRECTING COMMON TRANSFORMER
PROBLEMS
This Work Aid is designed to help the Participants in doing Exercise 2.
1. Insulating Oil Problems
Refer to pages 508 and 509 of A Guide to Transformer Maintenance for a chart
that lists the various oil purifications methods, what they remove, and when they
can be used.
2. Overloaded and/or Hot Transformers
A. Overloaded
Reduce load
Add a transformer in parallel
Add external oil cooler
Install cooling fans
Install new transformer
B. Hot Transformers
Open clogged or shut radiator valves if applicable
Desludge oil if applicable
Degas oil if applicable
Change air filter if applicable
Install sun shield
3. Bushing and Insulator Contamination
A. Hand Wiping
Transformer must be deenergized
This method will remove dust and other surface pollutants
This method is tedious, time consuming, and expensive (due to downtime)
This method is used when high pressure washing can not be used, bushings
and insulators are inaccessible, or they are too close to energized
equipment.
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 11
B. High Pressure Washing
Transformer may be energized or deenergized
This method will remove only water soluble and non-adhering
contamination. It will not remove hardened salt or cement dust.
This method is much faster than hand wiping
C. Dry Air-Blasting With Non-Abrasive Material
Transformer may be energized or deenergized
This method will remove all insoluble particulate contaminations including:
- Metallic oxides
- Cement dust
- Chemicals
- Salt cake
- Acid
- Smog
- Other pollutants
This method is very effective and economical
D. Use of Silicone Dielectric Compounds
Transformer must be deenergized to apply compound.
Compound is applied to clean insulators and bushings to protect against
contamination buildup.
This method is normally used in environments that contain salt-cake or
cement dust.
Engineering Encyclopedia Electrical
Troubleshooting Transformer Problems
Saudi Aramco DeskTop Standards 12
GLOSSARY
appropriate Correct, right
improperly Not right for the circumstances
indicated Shown, pointed out

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