HP Color LaserJet CM1312/CM2320

Multifunction Printer series - Cleaning and

Calibrating the Printer
Information
How to Clean and Calibrate the device.
Details
Cleaning the printer :
During the printing process, paper, toner and dust particles can
accumulate inside the printer. Over time, this buildup can cause
print-quality problems such as toner specks or smearing. This
printer has a cleaning mode that can correct and prevent these
types of problems.

This printer has two processes for generating cleaning pages:
one is automatically generated and another is manually
generated. When a new black print cartridge is installed, a
cleaning page will be automatically generated prior to
calibration.
Cleaning the paper path:
The device features a special cleaning mode to clean the paper
path.
Clean the paper path:
1. On the product control panel, press Setup .
2. Use the arrow buttons to select Service , and then press OK
.
3. Use the arrow buttons to select Cleaning mode , and then
press OK .
4. Load plain letter or A4 paper when prompted.
5. Press OK again to confirm and begin the cleaning process.
A page feeds through the printer slowly. Discard the page when
the process is completed.
NOTE: Please run 3-4 cleaning pages in order to get better
results.
Calibrating the printer:
Calibrations are performed at regular intervals. For best print
quality, a calibration can be performed from the control panel
using the following steps:
NOTE: This will calibrate the color and clean the black Image
transfer belt (ITB). Perform 3 calibrations one after the other on
the printer for better results.
1. On the product control panel, press Setup .
2. Use the arrow buttons to select System setup, and then
press OK .
3. Use the arrow buttons to select Print Quality , and then
press OK .
4. Use the arrow buttons to select Calibrate color , and then
press OK .
5. Use the arrow buttons to select Calibrate now and press OK
to perform the calibration.


HP Color LaserJet CM1312 MFP Series
Product - Use scan
Scan methods
Use the Scan To feature (fax/photo-card model)
Cancel scan
Scan methods
Scan jobs can be performed in the following ways.
Scan from the computer by using HP LaserJet Scan (Windows)
Scanning by using HP Director (Macintosh). See Scan .
Scan from the product (fax/photo-card model)
Scan from TWAIN-compliant or Windows Imaging Application (WIA)-compliant
software
To learn about and use text-recognition software, install the Readiris program from the software CD-
ROM. Text-recognition software is also known as optical character recognition (OCR) software.
Scan from the PC
1. In the HP program group, select Scan to start HP LaserJet Scan.
Pressing Start Scan on the product control panel also starts HP LaserJet Scan.
2. Choose the action that you want to accomplish.
o Select a destination to begin scanning immediately.
o Select Scan after prompting me for settings to specify additional settings before
you begin scanning.
o Select Set up the device to program the Scan Menu button.
3. Click OK .
OK should indicate the action that you want to accomplish.
Scan from the product (fax/photo-card model)
In order to use the Scan Menu button, you must have performed the recommended installation, and the
button must have destinations set. See Set up the product Scan Menu buttonScan to button, setting up .
In order to use the Start Scan button, the product must be connected to a computer via USB.
Scan directly from the product by using the control-panel scan buttons. Press Start Scan or Scan
To to scan to a folder (Windows only) or to scan to e-mail.
Use the Scan To feature (fax/photo-card model)
Scanning from the product control panel is only supported with a full software
installation. HP ToolboxFX must be running to scan by using the Scan Menu button or
the Start Scan button.
For the best scan quality, place your originals onto the flatbed scanner, rather than
loading them into the automatic document feeder (ADF) input tray.
The computer that is connected to the product must be turned on.
Set up the product Scan Menu button
Destinations must be set up prior to using the Scan Menu button on the control panel. Use
HP LaserJet Scan to program the folder, e-mail, and program destinations for scanning.
Set up destinations on the product
1. Click Start , click Programs (or All Programs in Windows XP), click HP , click the
product, click Scan , and then click Settings .
2. Select Change the destinations that show up on the all-in-one control panel .
3. The product is pre-configured with the following three destinations in the dialog box.
o Scan a document and attach it to an e-mail
o Scan a photo and attach it to an e-mail
o Scan a photo and save it as a file
4. Highlight a destination and click the arrow to move to the destinations currently on the
dialog box. Repeat for all three destinations.
5. Click Update .
Add destinations
1. Click Start , click Programs (or All Programs in Windows XP), click HP , click the
product, click Scan , and then click Settings .
2. Select Create a new destination with settings that I specify .
3. Do one of the following:
o For folders, select Save it to my computer , and then click Next .
o For e-mail, select Attach to a new e-mail , and then click Next .
o For programs, select Open it in another software application , and then click Next
.
4. Enter the file destination name or check to set up the destination on the product. Name
the default destination, and then click Next .
5. Select the quality and click Next .
6. Verify the selections, and then click Save .
Delete destinations
1. From the Set up the <Scan To> list for the All-in-One , select one of the Available
Destinations on this PC and click Delete . The Delete Destination dialog box displays.
2. From the Delete Destination dialog box, highlight the destination to delete and click Next
. The Confirmation dialog box displays.
3. Click Delete to perform the deletion, or click Cancel to choose another destination.
Scan to a file, e-mail, or software program
To use this feature in Windows, a destination must be programmed in the scan setup before scanning to
a destination. See Set up the product Scan Menu buttonScan to button, setting up .
1. Load the originals that are to be scanned face-up in the automatic document feeder (ADF)
input tray, with the top of the document forward, and adjust the media guides.
-or-
Lift the flatbed scanner lid and load the original that is to be scanned face-down on the
flatbed scanner with the corner located as indicated by the icon on the scanner. Gently
close the lid.
2. On the product control panel, press Scan Menu .
3. Use the arrow buttons to select a file destination.
4. Press Start Scan or OK to scan the document to a file.
Scanning to e-mail is supported by any e-mail program that supports the Messaging Application
Programming Interface (MAPI) protocol. Many versions of popular e-mail programs seem to be MAPI-
compliant. See the support information for your e-mail program to determine whether or not it is MAPI-
compliant.
Scan to a memory card
This feature allows you to scan a document and save it to an inserted memory card.
Scan Details
You can scan from both the ADF and flatbed. The device will look for the presence of paper in
the ADF. If there is paper, then the ADF is used. Otherwise the flatbed is scanned. Only single-
page scanning is supported from the flatbed.
The following scan settings used are for a default 300dpi scan:
Resolution: 300dpi
Width: 2550
Height: 3500
Quality: ImagePipeNormalQuality
Compression: JPEG compression
Image File Details
The scanned file is saved as a .jpg image. A separate file is created for each page scanned.
Scanned images are saved to a directory named "HP<model number>" at the root level of the
memory card.
The first scanned file is named HP0001.jpg. Each subsequent file name is incremented by one.
The date and time linked to the newly created file will match the date and time on the device
when the scan occurred. Therefore, the date and time must be set correctly in order for the date
and time of the file to be correct.
If the scan fails for any reason (ADF jam, cancel, etc) the partial file is removed from the
memory card. However, if the memory card is removed while writing, a partial file may still
exist on the card.
Error Conditions
Scanner Failures
If the paper jams in the ADF, or the paper is mispicked in the ADF, or the ADF door is opened
while scanning, then the scan to card is stopped. The partial file is removed from the memory
card. All scanned pages that were previously scanned remain on the memory card.
Cancel scan
If the user presses cancel while scanning to card, then the scan is stopped, and the partial file
removed. All scanned pages that were previously scanned remain on the memory card.
Memory card failures
If the memory card is read-only, then the device is unable to scan to it. An error message is
displayed when trying to scan to the card. Un-lock the card in order to scan to it.
If the memory card is removed while scanning to it, then the scan is stopped. A partial file may
still exist on the memory card.
If the memory card is corrupt, then the scan is stopped, and an appropriate error message is
displayed. Insert a valid memory card to continue scanning.
If the memory card is full, then the scan is stopped and an appropriate error message is
displayed. Delete files on the memory card or use a different card with sufficient available space
to continue scanning.
If the photo slots have been disabled an appropriate error message is displayed. Enable the photo
slots to continue scanning.
If there is no card inserted when trying to scan then an appropriate error message is displayed.
Insert a memory card to continue scanning.
Scan from the HP Scanning software
Use the HP Scanning software to initiate picture, document, and film scans. If you choose to
preview the scanned images or document pages in the HP Scanning window, you can adjust the
image to achieve the size and effect that you want.
The basic steps for scanning are:
1. Place the original in the device. Look for the icons on the device to guide you in proper
placement of the original.
If you place the original in the Automatic Document Feeder (ADF), you must put the media into
the feeder before you start a scan. Otherwise, scanning will occur from the scanner glass.
2. Select HP Color LaserJet CM1312 MFP Series in the HP Solution Center.
3. Click the Scan button for the type of original that you are scanning. The Scanning From...
dialog box is displayed.
4. Select a scan shortcut that defines the settings for the type of original that you are
scanning and the scan destination that you want.
5. Click Scan . If the HP Scanning window is displayed, adjust the images as you want, and
then click Finish .
Cancel scan
To cancel a scan job, use one of the following procedures.
On the product control panel, press Cancel .
Click the Cancel button in the onscreen dialog box.
If you cancel a scan job, remove the original from the flatbed scanner or from the automatic
document feeder (ADF) input tray.