Name Andrew Student NetID rsmi507 Group Number: 215 Website Link: http://infosys1102014fcgroup215.blogspot.co.nz/ Tutorial Details Tutor: Day: Time: Helen Chen Tuesday 3pm Time Spent on Assignment: 25 hours Word Count: 1642
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2 PALM OIL BARCODE SCANNING APP INTRODUCTION Palm oil is a product thats used in many day to day products, which has increased demand and is causing wild life loss in samatra, indonesia and parts of malaysia (WWF, 2010). Not only does this effect animals, but also indegionous people who have been forced off their land (Shell, Casson, et. Al 2009) in order to produce more palm oil plantations. Due to the lack of required labelling on products in NZ and Australia, companies dont have to name whether it is contained in the product. In order to indirectly reduce deforestation through our solution, we are creating an app which tells consumers whether the product contains palm oil, which will aid them in purchasing Palm Oil free, or Certified Sustainable Palm Oil (CSPO) products. By doing this, companies will eventually be forced to provide products which either use CSPO, or none at all. 3. BUSINESS SECTION 3.1 Vision To provide an easy to use application for any consumer, which informs them whether the the product being purchased contains palm oil, therefore reducing environmental harm. 3.2 Industry Analysis: Palm oil Information Industry Industry: Palm oil Information Industry. Force: High/Low: Justification: Buyer power: Low There is only 1 comparable application which is created by the El Paso Zoo (itunes, 2013). This is based on American products, which most are not available within NZ. Despite the similarity of the
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3 applications, it is not tailored to NZ products which creates a very low buyer power as our app is the only option. Supplier power: Low Supplier Power is low, due to large amounts of companies which offer software development within NZ. After searching on IndexNZ, 136 companies were provided (IndexNZ, 2014) showing there is shortage of suppliers within NZ. As a result, there is very high competition between companies, making supplier power low. Threat of new entrants: Low Threat of New Entrants is low, due to many factors. The first being the amount of time needed in order to collect the information on indvidual products and enter it into a system. The system also needs to be country specifc so that the products correlate with the supermarkets where consumers will be shopping. Due to the large amount of time invested into the product database, it limits the threat of new entrants. Threat of substitutes: High The Threat of Substitutes is currently high, due to potential law changes. In the coming year, the legislative governance forum will meet and decide on Recommendation 12 of the FSANZ Labelling Logic report (Unmask Palm Oil, 2014). If the recommendation is passed, then any products using palm oil will be labelled as such. If this law is to pass, there will be less need for our
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4 application. This may explain the low number of downloads of the U.S. application as there is mandatory labelling within America (Sustainable Palm Oil, 2011). Rivalry among existing competitors: Low Rivalry amongst existing competitors is low, even though there is an already existing product (itunes, 2013). It is within America and tailored to American products, which as a result is not a threat. Within NZ there is no current product even remotely similar. Overall attractiveness of the industry: The pam oil information industry is an attractive industry due to low supplier power and low rivalry amongst existing competitors. Unfortunately the industry faces the risk of law changes, which may reduce the attractiveness. To combat this change, the application could be modified to give more detailed information. The diverse nature of the data provided and high barriers to entry create an appealing and attractive industry. 3.3 Customers and Thei r Needs The target group of customers for the palm oil barcode scanner app, are environmentally conscious consumers from any age group. The only factor being you need a cellphone which will run the application. These customers primary focus is too buy environmentally friendly products, and are focused on making an morally right decision to only buy products which use either no Palm Oil, or Certified Sustainable Palm Oil. These customers need to be provided with correct and informative information about Palm Oil, so they can grow their knowledge. 3.4 The Product and Service
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5 The palm oil barcode scanner app scans the barcode of a product, and are in return given information regarding the Palm Oil use within. The app gives a range of information to the consumer: - The level of palm oil in the product - Whether it is Certified Sustainable Palm Oil (CSPO) or not - Whether it is openely labelled or hidden behind a number of names in order to deceive consumers - Wether the company plans on using Certified Sustainable Palm Oil in the near future. The application also provides a list of the Top Palm Oil Freindly products which have the top brands whos products use CSPO, or none at all. This gives customers a chance to browse common brands and look at how approach the use of palm oil in their products.
3.5 Suppliers and Partners The first supplier is the company who will collect and process all the data needed for each individual product to be entered into the application The second is the app developer who will develop the application, once all the data is processed and available to put into the app from our first supplier. They will also be repsonsible for mainting the application, and updating itmaking improvements if necessary.
Our first partner of the application is the Itunes store, and Google play. They will be the company which sells the app, creating a partnership as they will gain a percentage of each application sold. Our second will be companies who have brands on our Top Palm Oil Friendly list. We will offer each company advertising slots within the application if their brands/products feature on the list. 3.6 Strategy: Focused Low Cost
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6 Focused low cost will be our strategy, as it would be retailed at approximately $3-$4, along with most other applications for sale. As a result of the low price, it is very cheap and becomes easily accessible and finanically acheivable for most consumers. The application satisfies a narrow market of consumers, who are concerned about the use of palm oil in products. Despite there being a large number of people in the market, it only pleases this particular need. The overall strategy is therefore Focused Low Cost due to low cost and a narrow market. 3.7 Value Chain Activity: Technology and Development (and R&D) The most important value chain activity for this business is Technology and Development (and R&D). Technology and Development (and R&D) is the most important value chain activity because it addresses our most important issue of making and updating the data base which stores all the information about each product. The application adds value for the consumer by providing crucial information on supermarket products regarding Palm Oil. A large amount of time is needed in order to collect such a large amount of information accurately. Therefore, the development of the database along with the technology provided to aid research and also create the app proves Technology and Development (and R&D) is the most important value chain activity. 3.8 Business Processes 3.8.1 PRODUCT GROUPING PROCESS This business process categorises brands into a top Palm Oil Friendly list which gives consumers the possibility of looking at the list, and widening their knowledge about brands which are conscious of using either sustainable palm oil or no palm oil at all.
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3.8.2. PROTOTYPE TESTING PROCESS Prototype testing is very important to us as we need to present our best product, otherwise there is very little point in trying to sell the product. Through testing, we can identify the malfunctions along with what is successful on our prototype before we release it. This will allow us to produce the best product we possibly can. Through this evaluation process, we can then find out what to avoid in the future and what we need to implement in order to make our product as flawless as possible.
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3.9 Functionalities 3.9.1. PRODUCT GROUPING PROCESS Scan barcode Display top list 3.9.2. PROTOTYPE TESTI NG PROCESS Send/receive feedback to/from partners and customers Update database record
3.10 Systems
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3.10. 1. BARCODE DETECTI ON SYSTEM This is a system which once the barcode is scanned, it connects it to the accurate information on the product from the product information system.
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9 3.10. 2. PRODUCT INFORMATI ON SYSTEM This system provides and stores data on each individual product. It provides the consumer with the barcode information, whether it qualifies as a top brand, information on palm oil policies (whether it is sustainable or not) and information about whether the brand/company plans to become palm oil free. 3.10. 3. CUSTOMER MANAGEMENT SYSTEM This system analyses the most common searches and scans by customers, which in turn correlates to the top list and provides the customer with advice and alternatives to current brands. However, the system also keeps track of customer feedback and opinions regarding the application.
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10 3.11. Summary Table: Value Chain to Systems
Value Chain Activity Processes Functionalities Specific Information System(s) Broad Information System(s)
Technology and Development 1. Product grouping process 1. Scan barcode
2. Display top list Product information system
Customer management system Decision support system 2. Prototype testing process 1. Send/receive feedback to/from partners and customers
2. Update database record Customer management system
Product information system Customer Relationship Management System
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11 CONCLUSION A palm oil barcode scanner will provide consumers with the ability to indirectly combat deforestation occuring due to the increased demand in Palm oil. The application operates in an attractive industry due to high entry barriers as a result of our unique database. The overall strategy is Focused Low Cost, and the value chain activity is Technology and development and (R&D) due to the importance of providing accurate and up do date information through an application that runs flawlessly. Product information systems and Customer management systems are part of the decision support system, and customer relationship management system which all contribute the the success of the application. This app has addressed many of the issues which the U.S based application did not, and as a result I believe the application will thrive in the current industry.
REFERENCES
Legislation & voluntary commitments. (n.d.). Sustainable Palm Oil Platform. Retrieved May 25, 2014, from http://www.sustainablepalmoil.org/consumers-retailers/retailers/legislation-and-voluntary- commitments/ New Zealand Software Firms, Software Companies, Software Developers NZ 1. (n.d.). New Zealand Software Firms, Software Companies, Software Developers NZ 1. Retrieved May 25, 2014, from http://www.indexnz.com/Top/Computers-and-Internet/Software/Software-Firms Palm Oil Guide and Scanner. (n.d.). App Store. Retrieved May 25, 2014, from https://itunes.apple.com/us/app/palm-oil-guide-and-scanner/id682085035?mt=8 Palm oil, politicians and patience: where to from here for Unmask Palm Oil. (n.d.). . Retrieved May 25,
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12 2014, from http://www.unmaskpalmoil.com/post/77438274949/palm-oil-politicians-and-patience- where-to-from-here Sheil, D., Casson, A., Meijaard, E., van Noordwijk, M., Gaskell, J., Sunderland Groves, J., . . . Kanninen, M. (2009). The impacts and opportunities of oil palm in south east asia. ( No. 51). Jakarta: Centre for International Forestry Research. WWF. (2014). Which everyday products contain palm oil?. Retrieved May 21, 2014, Retrieved from http://www.worldwildlife.org/pages/which-everyday-products-contain-palm-oil