NATA Safety 1steToolkit NATA Safety 1steToolkit

Volume I, Issue 11 June 20, 2005

Welcome to the eleventh issue of the NATA Safety 1steToolkit, our monthly online safety
newsletter, supporting the NATA Safety 1stManagement System(SMS) Initiative.
This monthly newsletter will highlight known and emerging trends, environmental and geo-
graphical matters, as well as advances in operational efficiency and safety. Flight and ground
safety have been enhanced and many accidents prevented because of shared experiences.

The NATA Safety 1st

Management SystemInitiative is nowfully operational. Many of

the tools discussed in this and other eToolkits will be provided as a part of the program.








New SMS Participants
Company Name City State
Aspen Base Operations Aspen CO
Denver Jet Center Englewood CO
Jet Center - Ft. Lauderdale / Sheltair Aviation Svc Ft. Lauderdale FL
Mercury Air Center - 1 HQ Birmingham AL
Mercury Air Center Santa Barbara/Goleta Goleta CA
Raytheon - Wichita Wichita KS
Shoals Flight Center / NW Alabama Reg. Airport Muscle Shoals AL
Skyport / Aviation Svc's Group, LLC White Plains NY
Skytrails Aviation Van Nuys CA
Summit Aviation Inc. Farmingdale Farmingdale NY
Tradewind Aviation, LLC. Oxford CT
New SMS Participants
Company Name City State
Aspen Base Operations Aspen CO
Denver Jet Center Englewood CO
Jet Center - Ft. Lauderdale / Sheltair Aviation Svc Ft. Lauderdale FL
Mercury Air Center - 1 HQ Birmingham AL
Mercury Air Center Santa Barbara/Goleta Goleta CA
Raytheon - Wichita Wichita KS
Shoals Flight Center / NW Alabama Reg. Airport Muscle Shoals AL
Skyport / Aviation Svc's Group, LLC White Plains NY
Skytrails Aviation Van Nuys CA
Summit Aviation Inc. Farmingdale Farmingdale NY
Tradewind Aviation, LLC. Oxford CT





Incident Roundup
This month we introduce a new feature called Incident
Roundup that reflects recent incidents and accidents.
This information is provided to enable you to keep
abreast of what is occurring within the industry.
Fatality: Regretfully, we learned that a major
U.S. air carrier suffered the tragic loss of an
employee as a result of a ground accident.
While this tragic event serves as a reminder to us all of
the inherent hazards associated with an active ramp,
NATA wishes to stress to all PLST and SMS members
the importance of maintaining adherence to program
requirements which includes the need for continued,
active, oversight of personnel performing their job tasks.
Remember, the effectiveness of your training program
can only be determined by how well your employees
apply what they are taught. That means insuring that
they are aware of potential and identified hazards and
that they are applying what they were taught correctly.
This can only be determined from continuous
observation.
In This Issue:





Incident Roundup............................................................................... 1
Member Spotlight Stevens Aviation................................................ 3
Training and Record keeping for the NATA Safety 1
st

Professional Line Service Training Program..................................... 4
National Safety Month........................................................................ 5
Online Training Resources................................................................ 6
Rash on the Rise: Recently, we have heard of
several hangar rash events. In one particular
event, the single engine aircraft sustained slight
damage when the aircraft, attached via a tow bar
to the tug, rolled backwards allowing the
aircrafts trailing edge to strike a hangar support
structure. Reportedly, the tug operator thought
the transmission was in neutral. Upon closure
examination, the transmission shift mechanism
did not have Forward/Neutral/Reverse clearly
marked and the detents were worn.
Fatigue Induced Refueler Accident: The
driver of a refueler reportedly lapsed into
Microsleep (Yes, you know this phrase from
reading eToolkit No. 7) while driving from the
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refueler parking area to the aircraft servicing
area. The employee was slightly injured as a
result of the event which resulted in significant
damage to the scheduled airline DC-9, as well
as major damage to the cab and engine
compartment of the refueler.



Teterboro in the News: A Swearingen SA-
226T crashed upon landing after declaring an
emergency. The twin was destroyed and the
sole occupant pilot sustained minor
injuries.This event does not bode well for the
recent experience of Teterboro, (5 accidents
within the past 6 months), and politicians and
several local communities are calling for drastic
measures, such as reducing flights by 25% or
adding curfews, in an attempt to eliminate
accidents. While this is understandable from the
general media and non-aviation community,
analyzing the recent accidents and incidents
against actual pilot/crew/ATC/tower
performance may serve to better reflect the root
cause of these events.
NATA believes a closer review of CFR Parts 91 and 135
regulations, and in particular how operational integrity
(safety practices) may be reflected in these operating
standards should be the real call to action. The answer
lies more in the quality of pilot training, pilot
performance and effective oversight rather than limiting
the number of movements at any airport.
NATA PLST Embarks On Quality Testing For
Program Enhancement
To all PLST participants, July will mark the first self-
audit of the PLST program since its inception in 1996.
The self-audit is being sent to all current program
participants. This is the first major quality initiative to
support the updating and planned refinement of the
PLST program, and NATA Safety 1st is distributing a
serialized self audit to all PLST Program Participants as
a requirement to continue in the program. The self-audit
must be fully completed and returned to NATA for
tabulation and analysis. The purpose of the program is
two fold:
First to ensure that all PLST Program
participants are training and certifying course
completion in accordance with this self
managed program and;
Second to gather updated information on
participating members as well as
recommendations, suggestions, and general
feedback to help us focus our renewal effort
with the training aides and materials. NATA
wants to gather as much user information as
possible in order to make this next release of
the PLST program more customer focused.
Your feedback is important to the continued success of
this program, and more importantly, to how well the
program works for you.

Next Months Feature Articles:
Spill Response Preparedness
Vehicle Preventative
Maintenance
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Member Spotlight
Stevens Aviation
Over the past fifty years,
Stevens Aviation, in Greer,
SC at the Greenville-
Spartanburg International
Airport (GSP), has evolved
into a bustling, full-service
FBO from its beginnings
as a Beech aircraft dealer.
Stevens developed its largest maintenance facility at the
nearby Donaldson Center, located twenty minutes from
GSP, offering full-service maintenance on turbo-prop
and piston aircraft. They
specialize in Beech King
Airs of all types and
execute completions on
the Piaggio Aero. The
Donaldson Center is well
known for its 80,000
square foot paint and prep
facility. Environmental
compliance is taken seriously, meeting or exceeding
mandated requirements, and as such its disposal methods
and EPA-approved paint facilities are certified
"environmentally friendly".

Stevens prides itself with highly experienced, dedicated
employees, particularly its line service department.
Talking with Line Supervisor, Jack Bellaire, about
participating in the NATA Safety 1st Professional
Line Service program, Bellaire said, We use the
program extensively to train all our line staff. Bellaire
further stated, Stevens provides 24-hour service, 365
days per year to the military, airlines and general
aviation aircraft that land at the Greenville-Spartanburg
airport.


Bellaire shared the NATA Safety 1st training records
of all his line staff. Files of NATA Safety 1st training
records fill at least four cabinets containing three-ring
notebooks for each line technician. He stated, This
enables easy tracking of each employees training as
well as easy access to records when auditors visit.
Do you have a story to share with our readers? Please
submit pictures and stories to Amy Koranda.




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Training and Record Keeping for the NATA Safety 1st
Professional Line Service Training Program
Employee Training Records at a Glance:




PLST Training Checklist (each module) in Appendix C of the Trainers Guidebook
Written & Practical Exams (each module) at the end of each module in the Employee Career Reference Guide (ECRG)
Aircraft Identification and Servicing Checklist in Appendix D of the Trainers Guidebook
Employee Master Training Record in Appendix E of the Trainers Guidebook
Your trainer needs to be intimately familiar with the NATA Safety 1st Professional Line Service Training Program (PLST) and the
required record keeping. The PLST has been carefully structured so that each lesson builds upon the next. To achieve the best results
from the program, it is important to adhere to the training schedule progressing from lesson to lesson. Individual Module Instruction
Plans have been developed and provide the information and direction necessary to prepare for the actual training effort. It is strongly
recommended that your trainer review each modules Instruction Plan before that specific training module. This will ensure that the
time and effort utilized for training is maximized. The Instruction Plan identifies each training topic as well as the significant learning
objectives within each module. Each modules Instruction Plan can be found in Appendix B of the Trainers Guidebook.
In conjunction with the Instruction Plans, your trainer should also use the Training Checklist for each individual module. Each
modules Training Checklist is a thorough step-by-step checklist for the various topics and procedures presented in each training
module. Major topics, numerous sub-topics and several related issues are outlined and discussed. While this material is detailed, it
offers your trainer the ability to present the various aspects of line service in an organized and uniform format for all your line techs.
Each checklist is to be used as a guide with the flexibility to include additional training that may need to be addressed in order to meet
the requirements of your particular company or operation.
The use of the Module Training Checklists will greatly enhance the overall training effort by providing an in-depth training reference
guide for your trainer. The checklists also provide an in-depth and specific record of training for each of your line technicians. Each
individual Module Training Checklist can be found in Appendix C of the Trainers Guidebook. As the checklists are successfully
completed, include copies in your line technicians training record, folder or notebook as applicable to your operation.
In addition to the Training Checklists, each module in the Employee Career Reference Guide ends with a Written and a Practical
Exam. Both exams are developed to evaluate the line technicians understanding and knowledge of the material in the videos and
hands-on instruction and to reinforce understanding of key concepts and procedures of the line technicians duties. As each
Written/Practical Exam is successfully completed, be sure to include copies in your line technicians training record, folder or
notebook as applicable to your operation.
When your line technician begins to identify, fuel and tow aircraft, your trainer needs to document this training onto the Aircraft
Identification and Servicing Checklist found in Appendix D of the Trainers Guidebook. This checklist is designed to document the
date that your line tech achieves a final approval or qualified status and has received all the necessary training and has demonstrated the
ability required in order to perform a particular task correctly, safely and without the need of supervised assistance. The Aircraft
Identification and Servicing Checklist is to be used as a guide with the flexibility to add additional aircraft serviced by your company.
A copy of this checklist should remain in your line technicians training record, folder or notebook as applicable to your operation.
Lastly, documentation of your line technicians overall training is recorded onto the Employee Master Training Record
found in Appendix E of the Trainers Guidebook. This record is a condensed copy of the key topics and operational
requirements presented in each training module. Specifically it includes the dates that the videos were viewed and final
exam scores. Additionally, it records the date that your line technician achieved a final approval or qualified status for all
the necessary training and has demonstrated the ability required to perform a particular task correctly, safely and without
the need of supervised assistance. A copy of this master training record should remain in your line technicians training
record, folder or notebook as applicable to your operation.
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Training and Record Keeping for the NATA Safety 1st Professional Line Service Training Program (Continued)
The record keeping involved in training, when done in accordance with the PLST, is meant to be all-inclusive and extensive. As such,
records should be completed as training progresses so that both the training and records reflect the line technicians training status at any
point in the process, including completion. It will provide you with a full proof method of training your line technicians and
confirmation that each has had thorough training for any audit conducted at your operation. Training records must be kept up-to-date
for each of your line technicians until subsequent training has taken place.
Training for the PLST should be conducted on an annual basis or more frequently as required at your operation. There is an important
distinction between training and certification. We will not go specifically into certification except to say that the PLST requires
certification every two years. But as we said, we will save certification for a future eToolkit.
June is National Safety Month
June is the National Safety Councils month to emphasize safety. From our viewpoint, and we hope yours as well, safety
should be of utmost importance everyday in all your operations. Why not think of June as a special time to focus on
safety at your operation? In particular, consider participating in the NATA Safety 1st Management System (SMS).
Know for sure that you manage the risks at your operation with a proven program. This is the month to take safety to the
next level at your operation.
If you visit the National Safety Councils web page every weekday during the month of June, you can pick up a new
safety tip. The 2005 National Safety Month theme is Safety: where we live work and play. Share the many tips that
highlight this theme with your fellow employees.
National Safety Council Data in Brief:
SAFETY $AVES
Every $1 your company invests in
safety training can save you $3 in
injury costs. Safety training is the
smart investment.



54% of injury-related deaths occur in the home and community
45% of injury-related deaths happen to workers while off the job
61% of injury-related deaths are workers off the job or their family
members
The National cost to businesses is more than $200 billion in wages, productivity, medical expenses, insurance
administration and costs for those uninsured.

Pick a Safety Focus
Emergency Preparedness:
http://www.nsc.org/issues/prepare.htm
High Winds Preparedness:
http://www.natasafety1st.org/etoolkit/Safety1st_eToolkit_3_101504.pdf
Hurricane Preparedness:
http://www.floridadisaster.org/hurricane_aware/english/disaster_prevention.shtml
http://www.fema.gov/hazards/hurricanes/
Thunderstorm Preparedness:
http://www.fema.gov/hazards/thunderstorms/thunderf.shtm





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