AF31
AF32
AF33
AF21
AF22
AF23
AF11
AF12
AF13
Platinum
Golden
Silver
Bronze
Real-time
applications (VoIP &
Video)
Very low loss rate
Very low jitter
Very low latency
Highest availability &
Guaranteed
Expedited forwarding
PHB
EF
Platinum +
An important function of the SLA is to assign responsibility for mapping traffic to the
different service classes offered.
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Service Description: This may include service name, business criticality, business function,
application type, application characteristics, application requirements, etc.
Traffic Conditioning Agreement (TCA): Each service is assigned a specific TCA, based on the
service description. The TCA defines the mechanisms used to realize the service, such as
accounting, marking and discarding.
Per-Hop Behavior (PHB): Defines a combination of forwarding, classification, and drop
behaviors at each hop in the network. A PHB service class is a collection of PHBs intended to be
applicable for transmitting packets of one particular service type. This determines the QoS that is
assigned to the customers traffic at each element in the network by defining the actions taken at
each router or switch, as described in Table 7.
PHBs are established at the edge of the network and provide the forwarding instruction
set that is used on a hop-by-hop basis to create a packet treatment for internal scheduling and
buffering of aggregate class-based flows.
This table and the simulation results would help my organization (YemenNet) to start
implementing QoS and inserting new services which definitely would increase customer base.
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Chapter 7
THE CONCLUSION AND RECOMMANDATIONS
In this chapter, the researcher mentioned the final assessment of what had in the project
and explained how the objectives of the project were met, to what extent and why some
objectives were not met. Finally, the discussion of possible improvements and recommendations
are mentioned which could be adopted in the future.
7.1 Final assessment of the project
In this project Paper, the researcher had evaluated the MPLS-TE, MPLS-FRR and
MPLS-QoS performance of real-time applications (VoIP and Video) and non-real-time
application (FTP) in terms of various performance metrics such as delay, delay variation,
throughput, utilization, and queuing delay in IP and MPLS networks. Three network scenarios
had been simulated with IP network and MPLS-TE, FRR and MPLS-DiffServ Network. The
simulations were carried out by using OPNET Modeler 14.5 and gave a positive impact on MPLS
network.
7.2 Answers the project objectives
In this point, the researcher tried to meet all the project objectives even though some
constraints were faced like the following:
The project resources were all from Internet due to lack of library and books for this
study.
There is no support from my organisation, except my individual experiences over 14
years in Yemen Telecom and YemenNet.
Electricity disconnections are frequent, hence, the use of the internet was hampered, and
that affected the writing of this research.
Time Constraints.
Here, the researcher explains the project objectives, with the use of related studies that
were met:
1. To identify the current services provided by YemenNet to customers.
Answer 1. Referring to chapter 4, the researcher mentioned all the current
services provided by YemenNet to customers which are non-real-time applications like
http, email, web hosting and ftp (data with PPP connections). Consequently, the core
MPLS network utilizations are less than 8 percent.
There are no other application that was used by MPLS except non-real time
applications and the demands of Internet Services (ADSL) have increased day by day, but
Yemen Telecom will implement VoIP and IPTV in the near future and we need to know
which transmission layer is the best for carrying these applications. This question gave a
good challenge for the researcher to compare between a legacy network (IP) and MPLS
network.
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2. To analyze the problems of services provided by YemenNet.
Answer 2. Also referring to chapter 4, the problems of services provided by
YemenNet are as follows:
Lack of MPLS-QoS implementation.
The MPLS Network is still covering only 40 percent of Yemen Republic.
Investments in legacy network (SDH and IP over ATM) still are there by top
management in YT.
Some Problems with copper wires network which give a bad services with
multi-disconnects in services.
No real-time applications are implemented except non-real time (data and
internet applications) which will increase customer base.
Increase Customer base needs to give a good quality of services from
services provider better than these services applied nowadays.
Top management did not give this network a special care because of lack of
knowledge about it.
3. To find ways to address the problems which were identified objective in no.2.
Answer 3. Based on the simulation results in chapter 5, the MPLS with DiffServ
(QoS) gave a better impact than using MPLS only, especially in congestion case. After
making these three scenarios, simulations by using OPNET Modeler 14.5 provided the
following:
The benefit of using and implementing MPLS with QoS which gave priority
and guarantee in traffic.
Both MPLS-TE and MPLS-QoS gave a complete conclusion, thats why this
network is better than using legacy network.
The experiments tests gave the fact that MPLS is the best solution for data
transmissions and must have been cared more from top management in YT
and YemenNet.
About copper wires network, the best solution is to replace these wires with
wireless network or implement fiber optics instead. Because of this project
scope the researcher put this solution in the technical recommendation.
4. To add additional services which may be provided by using MPLS technology.
Answer 4. Based on chapter 5, after adding new services like VoIP and Video
traffic as real-time applications, MPLS network gave a good solution to deploy these
services.
5. To assess the impact of the additional services by using MPLS technology. So the
additional Services are like the real-time applications (VoIP and Video)
implemented by using MPLS-TE , the quality of service (QoS) and care about
customer to get a service level agreement (SLA).
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Answer 5. Based on chapters 5 and 6, from the literature and studies and from the
simulation results (shown in Fig., , and), the researcher found that the real-time
applications by using MPLS-TE are less tolerant to network delays and packet loss. There
will be degradation in the VoIP service if it is implemented in a network which exhibit
high delays and packet loss.
The researcher can conclude that TE minimizes the congestion and provides the
scalability in the networks. It helps in managing the network effectively by efficiently utilizing
the available network resources.
The researcher has identified some crucial factors why IP networks are unsuitable for
implementing VoIP and video applications. IP networks offer little predictability of services and
exhibits high packet loss and more delays which are unacceptable for the real-time applications.
The simulation results show that the performance of VoIP and video applications are
increased when it is implemented in MPLS network with considering TE. OPNET modeler 14.5
is used for simulation. The performance metrics obtained from the simulation shows that due to
the added features like TE and MPLS-QoS mechanism of forwarding packets make MPLS a
better choice in transferring the VoIP and video communications.
Based on the review of literature and studies, it is concluded that using MPLS network
gives more number of VoIP calls which can be established when compared to IP networks.
According to MPLS with QoS implemented, the SLA can be concluded and gives a
good prototype for YemenNet (the service provider) and customer, as mentioned in chapter 6.
7.3 The future improvements
During the study of IT and Management courses, there are some recommendations that
can help my organization to start thinking about IT, and why it is important to operate any
business in order to make business-IT alignments.
7.4 YemenNet recommendations.
In addition to what had been presented in the previous chapters on the use of MPLS
technology, there are administrative and technical recommendations that would increase the
number of subscribers, they are as follows:
Administrative recommendations
Activation of incentives: It is common in the public sector, that the employees are
treated equally in additional financial incentives for employees, whether or not they have
worked for a particular product. This action might frustrate active employees and the
public sector; they must be distinguished from the others to maintain their performances.
Administrative System cares about attendance only (It's not fear): Administrative
System must be concerned with their Employees conditions and help to find solutions
for their problems. Also, find the remedial solution for their performance decrease, and
not to punish them for non-attendance without even knowing the reasons their absence.
Train and Support Employees to improve their Skills: (coaching, p. 4) Valued
employees are the ones that business owners invest in to help them further their careers
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and skills by developing a sense of ownership and responsibility that can boost a
business customer base dramatically. By helping that employee learn the skills needed to
promote the business to those contacts, it is possible to capture new customers. But
employees need attention, guidance, training, education, and incentives.
Technical teams must have a special concern: The top management must have special
concern for the technical team because they are the once that initiate actions and solve
technical problems when problems arise.
The relationship between managers and employees: It should be a relationship of
honesty and sincerity.
Managers must tell the truth and not promise what they cannot achieve: However, if
managers do the opposite, the employees will lose the confidence and will decrease their
performance at work.
Incorporate Customer Requirements into Your Operating Processes: This will be
accomplished during a series of sessions with the following goals: (Customer Lifecycle,
2012)
Identify those processes that require improvement efforts;
Gain commitment from process owners to utilize the customer data;
Translate customer needs and expectations into product and/or service
requirements;
Develop priorities for action;
Assign ownership and timing for action items;
Develop data-based action plans;
Establish performance metrics;
Implement customer-focused improvements; and
Define specific measures of progress.
Create a Powerful Customer-focused Value Proposition: A powerful value
proposition is a customer-focused description of value that demonstrates a companys
knowledge about the customers experience or challenge as well as the companys
specific offer to address it, underscored by what differentiates their offer from any other.
(Customer Lifecycle, 2012).
According to Wikipedia, value proposition is a promise of value to be delivered and a
belief from the customer that value will be experienced. A value proposition can apply to an
entire organization, or parts thereof, or customer accounts, or products or services.
Creating a value proposition is a part of business strategy. Kaplan and Norton say
"Strategy is based on a differentiated customer value proposition. Satisfying customers is the
source of sustainable value creation." (Barnes, Blake, & Pinder, 2009, p. 21)
Developing a value proposition is based on a review and analysis of the benefits, costs
and value that an organization can deliver to its customers, prospective customers, and other
constituent groups within and outside the organization. It is also a positioning of value, where
Value = Benefits - Cost (cost includes economic risk).
This point gave a chance to make a research about it to help any organization to develop
a value proposition and also gave another idea to help YemenNet.
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Technical recommendations
Solving the problems of copper network: There are problems in the copper
network and will find more when we use a copper line in the Internet or data
transmission services. Copper network gives poor services for customer and it has
developed a plan, but later to improve or to put another plan, to replace it by fiber-
optic network. In fiber-optic, it should use some new technology like FTTx and
GPON.
Increase customer base by asking for opinions: (Five Simple Ways to Increase
Your Customer Base, 2013) Before a web visitor leaves YemenNet website, request
that they complete a short survey related to your business services. People are happy
to express themselves and often enjoy telling you about their online and offline
experiences. You can use a survey to conduct industry research, customer experience
or measure customer satisfaction.
Keep YemenNet website content fresh: Fresh and informative content is one of the
main elements that pull in new visitors and potential customers. Keep your content
fresh by publishing a blog that reports the latest business news, key-takeaways from
whitepapers, and hot topics within your industry. Fresh content will also help your
website be found in search engines.
Keep update with the new IT technology: try to implement the new IT technology
first before any competitors do.
Keep up and maintain excellent customer support and service: A customers who
contact customer service about their first order is just as important as a customer who
contacts customer service about their tenth order. Treat each customer with respect
and take appropriate action. A happy customer is likely to tell at least three friends
about a positive experience and great customer service leads to increased sales.
Market Engineering is very important part in Marketing: lack of it in YemenNet.
Use Radio, TV, and Newspaper Advertising: It is just only one month in a year to
advertise about YemenNet services and it is not enough. It should be daily or
monthly, both in English and Arabic languages.
7.5 Future Works
This project gave a lot of future works and new ideas which are as follows:
GMPLS Technology.
MPLS-TP Technology.
LTE by using the new version of OPNET Modeler 17.5.
Network Security by using MPLS VPN.
Access networks by implementing FTTx and GPON.
Creating and developing a value proposition.
MPLS Technology is the best solution for data transmission and makes many networks to
be as one network.
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Appendix A
List of Abbreviations
AF Assured Forwarding
ANSI American National Standards Institute
ATM Asynchronous Transfer Mode
BA Behavior Aggregates
BE Best Effort
CCITT Consultative Committee on International Telephone and Telegraph
CCIP Cisco Certified Internetwork Professional
CoS Class of Service
CR-LDP Constraint-Routing Label Distribution Protocol
CSPF Constraint Shortest Path First
EF Expedited Forwarding
ETE Delay End To End Delay
DiffServ Differentiated Services
DES Discrete Event Simulation
DSCP Differentiated Services Code Point
DSL Digital Subscriber Line
DOI Digital Object Identifier
FEC Forward Equivalence Class; also, Functional Equivalent Class
FIB Forward Information Base
FIFO First In First Out
FR Frame Relay
FRR Fast Reroute
FTN FEC to NHLFE
FTTx Fiber To The "X." Whereas, "X" can be any location
GMPLS Generalized Multi-Protocol Label Switching
GPON Gigabit Passive Optical Network
GUI Graphic User Interface
IEEE Institute of Electrical and Electronics Engineers
IP Internet Protocol
IGP Interior Gateway Protocol
ILM Incoming Label Map
ISIS Intermediate System to Intermediate System
ISP Internet Service Provider
IT Information Technology
ITU International Telecommunication Union
ITU-T Telecommunication Standardization Sector
IETF Internet Engineering Task Force
LAN Local Area Network
LDP Label Distribution Protocol
LER Label Edge Router
LFIB Label Forward Information Base
LIB Label Information Base
LSP Label Switch Path
LSR Label Switch Router
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LSA Link State Announcement (Messages that are exchanged in OSPF)
LTE Long Term Evolution
MPLS Multiple Protocol Label Switching; also Multiple Protocol Lambda
Switching
MP-BGP Multiprotocol Border Gateway Protocol
MPLS-TP MPLS Transport Profile
MSAN Multi Service Access Network or Node
MTIT Ministry of Telecommunication and Information Technology
MTU Maximum Transmission Unit
NHLFE Next Hop Label Forwarding Entry
NQR Network Quality Reporter is a simple IOS based pageant router tool
NS Network Simulator
OPNET Optimized Network Engineering Tool (software).
OSPF Open Shortest Path First
OSPF-TE OSPF- Traffic Engineering (An extension of OSPF)
PDN Packet Data Network
PDV Packet Delay Variation
PHB Per-Hob Behavior
PTC Public Telecommunication Corporation
PHP Penultimate Hop Popping
PDU Protocol Data Unit
PLR Point of Local Repair
QoS Quality of Service
RFC Request For Change (an IETF memorandum on Internet systems)
RSVP Resource Reservation Protocol
RSVP-TE RSVP-Traffic Engineering
RTP Real-Time Transport Protocol (digital switched telephony)
SDH Synchronous Digital Hierarchy
SLA Service Level Agreement
TCA Traffic Conditioning Agreement
TCP Transmission Control Protocol
TDM Time Division Multiplexing
TE Traffic Engineering
TGN Traffic Generator
ToS Type of Service
TTL Time to Live
UDP User Datagram Protocol
URL Uniform Resource Locator
VCI Virtual Channel Identifier
VoFR Voice over Frame Relay
VoIP Voice over IP
VPI Virtual Path Identifier
VPN Virtual Private Network
WDM Wavelength Division Multiplexing
WAN Wide Area Network
WFQ Weighted Fair Queuing
WWW World Wide Web
YT Yemen Telecom
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Appendix B
YemenNet Services
According to YemenNet website (Services - YemenNet), YemenNet Services were
summarized as follows:
1- Internet Leased Line Service:
This Service provided to connect companies and banks to Internet; and is recognized as
Leased Line Internet. This service features, through IP/MPLS, highly quality communication and
provides speeds up to 50 Mbps.
Features:
Fixed cost.
Same Download/Upload.
Unlimited around-the-clock usage.
Confidential data transition.
Around-the-clock technical support.
Permanent and dedicated communication. Internet will be available directly through the
local network. No need for telephone.
Ensure safe remote access to your own network from any location.
Provides high speed communication up to 50 mbps.
These prices for the government and commercial sectors, for operators please visit our
offices or contact us to get the service prices.
Table B-1: Internet Leased Line Service Fees
Speed Installation fees($)
Monthly subscription
fees($)
256 Kb/s 200.00 300
512 Kb/s 200.00 550
1 Mb/s 200.00 900
2 Mb/s 200.00 1500
4 Mb/s 200.00 2960
6 Mb/s 200.00 4500
8 Mb/s 200.00 6000
10 Mb/s 200.00 8000
12 Mb/s 200.00 9200
14 Mb/s 200.00 11300
16 Mb/s 200.00 12900
18 Mb/s 200.00 14400
20 Mb/s 400.00 16000
22 Mb/s 400.00 17500
24 Mb/s 400.00 19000
26 Mb/s 400.00 20500
28 Mb/s 400.00 21950
30 Mb/s 400.00 23400
40 Mb/s 400.00 31000
50 Mb/s 400.00 38550
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2- Data Transmission Service( My Private Developed Network Service):
It is provided to connect companies and banks to its branches across the country, and
recognized as Any-to-Any. This service provides communication without having to come back to
the headquarter. This is considered as an advantage; it reduces the pressure of traffic on the
headquarter and facilitates communication between the customers points.
Benefits:
Intranet VPN: Ability to connect all distant locations of intranets.
Any-to-Any communication: Able to create an effective mechanism to provide communication
network to branches with each other without referring to the headquarter.
Security: This is provided through creating special virtual network connection through MPLS
of YemenNet.
Flexibility: Simple to re-define the topology of customers network.
Able to develop: Structure of MPLS of YemenNet can be adapted easily with the growth and
complexity of the volume of customer.
Quality of Service: Supports different classification of a guaranteed service depending on
requirements of customer.
Availability and Credibility: With the conviction of YemenNet to provide this service to its
customers in all times. MPLS has been provided with the best technologies to ensure its
permanent availability for customers.
Features:
- Secure and private connection
- Ethernet connection that supports the speeds of bandwidth between 256 kbps to 50 mbps.
- Flexibility in configuring the network according to the requirements of a customer.
- Able to develop to meet the future growth of the customer business.
- Support different types of applications like data, voice and multimedia.
Service Fees:
This service is provided with different speeds starting from 256 kbps to 50 Mb/s.
List of prices of this service is as follows:
Table B-2: Private Developed Network Service Fees
Monthly Subscription($) Access Charges($) Speed
100 200 256 kbps
170 200 512 kbps
185 200 1 Mbps
240 200 2 Mbps
470 200 4 Mbps
710 200 6 Mbps
940 200 8 Mbps
1170 200 10 Mbps
1400 200 12 Mbps
1600 200 14 Mbps
1850 200 16 Mbps
2070 200 18 Mbps
2290 200 20 Mbps
2500 400 22 Mbps
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2720 400 24 Mbps
2930 400 26 Mbps
3140 400 28 Mbps
3350 400 30Mbps
4440 400 40 Mbps
5550 400 50 Mbps
3- My Fast Network Service:
It is provided to connect companies and banks with its branches across
the country. It is recognized as Point-to-Point. It provides connection service
backup at speeds that start at 128 kbps. The rate of service differs according to
where this is provided- local (within the same city) or national (within cities) and
the selected speed by the customer.
Benefits:
Point-to-Point Connection: Ability to create connection between a point-
to-point and it is distinguished with efficiency.
Secure and Privacy: It provides with establishing virtual network for
connection between a point and another through MPLS of "YemenNet":
Scalability: You can upgrade the bandwidth so easily to adapt with
expansion on your network. Quality of Service: Virtual Leased Line
provides benefits of real time which included meeting the requirements
of your needs like easy and accurate operation of voice, video and data.
Availability & Reliability: These features support the multiple options
on MPLS of "YemenNet".
Features:
Able to create an effective mechanism that provides communication
from point to point between two locations.
Easy to upgrade the bandwidth when necessary. Several options of
bandwidth that starts from 256 Kbps and reaches 50 Mbps.
Fees will not be based on distance and will be on the basis of the
location of your offices across Yemen.
Support different applications like data, voice and Multimedia.
One Ethernet interface for services.
Table B-3: My Fast Network Service Fees
Monthly
Fees Between
Cities $
Monthly
Fees Within City $
Access
Charges $
Speed
110 70 200 128 Kbps
195 130 200 256 Kbps
255 195 200 512 Kbps
290 230 200 1 Mbps
390 240 200 2 Mbps
700 480 200 4 Mbps
1.050 710 200 6 Mbps
1.400 946 200 8 Mbps
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1.750 1.170 200 10 Mbps
2.100 1.400 200 12 Mbps
2.450 1.630 200 14 Mbps
2.800 1.850 200 16 Mbps
3.100 2.100 200 18 Mbps
3.450 2.290 200 20 Mbps
3.750 2.500 400 22 Mbps
4.100 2.700 400 24 Mbps
4.400 2.900 400 26 Mbps
4.700 3.140 400 28 Mbps
5.000 3.440 400 30 Mbps
6.600 4.440 400 40 Mbps
8.300 5.520 400 50 Mbps
4- Static IP
Static IP is used as an additional service, for users of Golden Subscription, ADSL, or the
Leased Line. Many companies and corporation request this service to reach its system and
networks directly through the internet and to connect its branches through internet. A fixed IP is
reserved or a group of IPs in Subnet, as requested by the company.
Table B-4: Static IP Fees
S Package
Number of
IP Addresses
Cost Per IP
Address
1 First 1 80$
2 Second 2 80$
3 Third 6 70$
4 Fourth 14 60$
5- Advertising Via E-mail
A service enables you to transmit advertising messages to all registered emails in
YemenNet. The formula of the advertisement should be submitted in CD to the General
Administration of Data Network and Internet to go through it. After approval the advertisement
will be sent to the "YemenNet" subscribers e-mails for once.
Table B-5: Advertising Via E-mail Fees
S Type of Advertisement Price
1 Service 200$
2 Commercial 300$
6- Frame Relay Service:
"YemenNet" Frame Relay Service, a packet switching protocol service for WAN
connectivity, eliminates the need for companies to build, maintain and operate private networks.
Local Area Networks (LANs) are now common in most office environments and it is becoming
more and more essential to share information between these LANs.
The service provides an Access Link from your premises using point-to point-virtual
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circuits. The service is then managed over "YemenNet" Frame Relay Public Network. Frame
Relay can be used locally or nationally.
Features:
A single technical standard for all your communication needs.
Ability to assign available bandwidth on demand.
Table B-6: Frame Relay Service Fees
Speed Kb/s
Monthly
Fees Within City $
Monthly
Fees Between Cities
$
Access
Charges $
64 60 100 400
128 120 200 400
256 160 240 400
384 200 280 400
512 240 320 400
1024 280 360 400
2048 320 400 400
7- Webhosting Service:
If you wish to achieve effective communication with your customers and your data will
be visible on internet, they should be stored on PC or Server connected with the Internet.
"YemenNet" leases a dedicated capacity on its own 24-hour servers, seven days per week. You
can download information on the server with the latest instruments.
This package features the following:
Suits users needs of medium category
Appropriate and limited prices
Medium webhosting capacity
Advanced administration instruments that suits the different applications
Table B-7: Professional Package
Details Business Enterprise Ultimate
Annual fees 250 350 450
Capacity 3 GB 5GB 10GB
Open Emails 75 150 350
Sub Domain Names 20 30 Unlimited
Database Volume 250 M 500 M 1000 M
Monthly Web Traffic
Bandwidth
Unlimited Unlimited Unlimited
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Free Added Services
control panel
FTP
POP3 Support
Windows OS
MS SQL Server
ASP.Net
PHP
MYSQL
Linux OS
MYSQL
Golden Technical Support
Table B-8: Non Free Extra Services
Upgrade Account 100$
Add Domain 20$
Broadcast Email 200$
8- Domain Name Service
If you wish to achieve effective communication with your customers and your data is
visible on internet, they should be stored on PC or Server connected with the Internet.
"YemenNet" leases a dedicated capacity on its own 24-hour servers, seven days per week. You
can download information on the server with the latest instruments.
"YemenNet" Provide these service backup in packages and plans suits your needs as
follows:
www.YourDomain.com.ye
www.YourDomain.net.ye
www.YourDomain.org.ye
www.YourDomain.info.ye
www.YourDomain.gov.ye
www.YourDomain.edu.ye
Table B-9 : This package features the following:
Domain name Annual subscription fees
Name.com.ye 40 $
Name.gov.ye 40 $
Name.net.ye 40 $
Name.ye 70 $
9- ADSL(Super Yemen Net) Golden Subscription
High speed internet service that aims at large-scale users of internet, for example
(companies and Internet Cafes). Consumption is calculated upon the renewal validity date
whatever the volume of downloaded data is (Unlimited download).
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Table B-10 : ADSL(Super Yemen Net) Golden Subscription Fees
S Details Cost
1 Service Access Charge 5000 YR
2 Speed increase Fees Free
3 Speed Decrease Fees 2000 YR
4 Service Transfer Fees 3.500 YR
S Connection Speed Monthly Fees
1 256 kb/s 6,750 YR
2 512 kb/s 10,500YR
3 1 Mb/s 13,500 YR
4 2 Mb/s 16,500 YR
5 4 Mb/s 28,000 YR
10- ADSL (Super Yemen Net) Silver Subscription
High speed service that is dedicated for limited internet usage for example (homes,
SOHO). Consumption is calculated according to the balance of units (volume of downloaded
data), either downloading or uploading of files, browsing or chatting (Limited download).
Table B-11: ADSL Fees (Home Users)
S Details Cost
1 Service Access Charges 3.000 YR
2 Speed Increase Fees Free
3 Speed Decrease Fees 2000 YR
4 Service Transfer Fees 3.500 YR
Table B-12: ADSL Fees and Data Traffic Volume (Home Users)
Connection Speed Data Traffic Volume Monthly Fees
256 kb/s 9 G 2250 YR
512 kb/s 12 G 3000 YR
1 Mb/s 18G 4500 YR
2 Mb/s 25 G 6750 YR
4 Mb/s 40 G 11250 YR
11- Dial up internet
Normal-speed internet service made through connecting your service provider
YemenNet. You can have access to the Internet Network, through dialing up the No. 122,
using User name and Password, provided to you by Yemen net. The rate is 1.5YR/minute.
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Appendix C
PTCs Approval Sheet
This letter is approved by Director General of PTC (Public Telecommunication
Corporation in Yemen Telecom) and listed the six engineers that the researcher is number five in
the list.
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Appendix D
Curriculum Vitae
Abdulrahman Mohammed Abutaleb
Home Address: Nogom zone, Sana'a City,
Yemen Republic
Cell Phone Number: +967-777-011-890
Email: abutaleb@yemen.net.ye
Gender: Male
Date of Birth: July 20, 1973
Place of Birth: Sana'a City, Yemen
Age: 40
Religion: Muslim
Citizenship: Yemeni
Civil Status: Married and have daughter and son
Height: 187 cm.
Weight: 80 kg.
Language: Arabic, English
Current location: Aljuraf,AP st. , Sana'a City
Desktop support and computer management
Troubleshooting
Networking
Basic Programming language include:
HTML PHP
Java C++
Reliable and hardworking thorough in completing projects
Responsible, capable and hardworking
Self-motivated, knows what it take to get the job completed
Enjoy my work and consistently greet customers with a smile
Communication Engineer (Data Network Engineer).
Date of the designation for the work in Public Telecommunication Corporation(PTC)
in June 2000.(At Transmission section +Data Network & Internet Administration)
After taking training in program preparation for the new engineers (October 12, 1999
to June 28, 2000) in Transmissions and Microwave communications at General -
Telecommunication Institute (GTI).
Data Network Administrator in 2005, Technical Committee member in 2008.
IP/MPLS Project Coordinator in March 2009.
I. PERSONAL INFORMATION
II. HIGHLIGHTS OF QUALIFICATION
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Fast Lerner, honest, reliable, productive
High Education Taiz University - Yemen & TU Delft University -
Netherlands Support in 2010 with Preparing Master's degree in
IT & M.
College Education: University of Sana'a - Yemen
Bachelor's degree of Electrical Engineering (Electronics and
Communications) in 1998 with grade of 3.05.
In 1999, teaching for one year in my Faculty of Engineering.
Secondary School Education: Omer Almukhtar (1989-1991)
Preparatory: Amar Bin Yasser (1986-1988)
Elementary: Ammar Bin Yasser (1980-1985)
Having special training courses in Egypt in the following:
- In Sugar And Integrated Industries (Alhaomdiah) (Summer 1997)
- El Nasr Automotive Manufacturing Co. (nasco) (Summer 1998)
and so on.
Training course in SDH transmission at GTI (November 4, 2000 to
November 15, 2000).
Training course in Introduction to data Network and Internet in GTI
(November 6, 2001 to November 18, 2001).
Training course in CCNA, ATM and Frame Relay Technology in Egypt
(December 6, 2001 to December 22, 2001).
Training course in CCNP in Malaysia and Philippine (January 9, 2004 to
February 15, 2004).
Training course in Internet (ADSL) in Belgium (January 29, 2005 to
February 14, 2005).
Training course in MTCP Program (CDMA, Satellite system and computing
systems) in Malaysia (September 3, 2005 to October 15, 2005).
Training course in Datacom Course (IP/MPLS Technology) in Huawei
University, Shenzhen, China (February 4, 2009 to March 10, 2009).
Training course in ITEC Program (Broadband Technologies and Future
Trends) in CETTM Institute, Mumbai, India (October 17, 2011 to December
9, 2011).
III. EDUCATIONAL BACKGROUND
IV. SKILL(S), INTEREST(S), AND ACCOMPLISHMENT(S)
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Training course in advance Datacom Course to test some features in
IP/MPLS Technology in Huawei R&D, Beijing, China (December 27, 2012
to January 10, 2013).
I hereby certify that the information above is true and correct to the best of my
knowledge and have been made in good faith.
Abdulrahman M. Abutaleb
The Applicant