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The aim of this paper is to examine thoroughly the processes of Risk & Safety Management in Hospital Constructions and Crisis Management in case of an Earthquake. The authors focus on analyzing the disasters, such as earthquakes and their consequences, as well as the design considerations concerning hospitals. A case study of Ippokateio Hospital of Thessaloniki, Greece is apposed in order to understand how the FMEA tools are implemented. An analysis of hospital’s preparedness in case of a post-earthquake crisis follows. The conclusions indicate that potential disasters in hospital facilities are key blown in the normal function of the community, and therefore it is crucial, for hospitals to have an immediate responsiveness and be able to deal effectively with every possible crisis that might occur.
Judul Asli
Risk & Safety Management in Hospital Constructions and Crisis Management in case of an Earthquake
The aim of this paper is to examine thoroughly the processes of Risk & Safety Management in Hospital Constructions and Crisis Management in case of an Earthquake. The authors focus on analyzing the disasters, such as earthquakes and their consequences, as well as the design considerations concerning hospitals. A case study of Ippokateio Hospital of Thessaloniki, Greece is apposed in order to understand how the FMEA tools are implemented. An analysis of hospital’s preparedness in case of a post-earthquake crisis follows. The conclusions indicate that potential disasters in hospital facilities are key blown in the normal function of the community, and therefore it is crucial, for hospitals to have an immediate responsiveness and be able to deal effectively with every possible crisis that might occur.
The aim of this paper is to examine thoroughly the processes of Risk & Safety Management in Hospital Constructions and Crisis Management in case of an Earthquake. The authors focus on analyzing the disasters, such as earthquakes and their consequences, as well as the design considerations concerning hospitals. A case study of Ippokateio Hospital of Thessaloniki, Greece is apposed in order to understand how the FMEA tools are implemented. An analysis of hospital’s preparedness in case of a post-earthquake crisis follows. The conclusions indicate that potential disasters in hospital facilities are key blown in the normal function of the community, and therefore it is crucial, for hospitals to have an immediate responsiveness and be able to deal effectively with every possible crisis that might occur.
S lnLroducLlon In the last thiee uecaues, the attituue of society towaius the seismic iisk has been evolveu fiom fatalistic to pioactive. Nany steps have been maue in oiuei to pievent fuithei uevastations when a natuial uisastei such as an eaithquake occuis. Not only the planning piocess befoie natuial uisasteis is impoitant, but also the post-event management. The noimal opeiation of hospitals in such ciitical moments is of vital impoitance foi the community, theiefoie theii iesponsiveness shoulu be immeuiate anu theii level of piepaieuness shoulu be high.
In the fiist chaptei of this iepoit, uisasteis such as eaithquakes anu theii consequences aie uiscusseu. The main consequences concein casualties, economical losses anu infiastiuctuie uisasteis.
In seconu chaptei, hospital uesign consiueiations aie opposeu. Regaiuing an eaithquake event, iisk management methous aie limiteu to only two stiategies; pie-event mitigation aiming to the ieuuction of the effects ielateu to life safety anu uisastei on piopeity anu iecoveiy seivices which ueal with the seivices pioviueu on the post-event stage.
It is veiy impoitant to consiuei that at the stage of uesign, eveiy builuing has to follow a ceitain set of iules iegaiuing its use anu the existing builuing coues. Past expeiience of eaithquakes has leu to moie stiict limitations anu iules iegaiuing the constiuction of a hospital facility. The evacuation piocess is veiy impoitant iegaiuing the safety of patients, especially in cases of extieme hazaiuous events. the evacuation of the hospital anu tiansfei of patients in a safei place out of the uisastei zone is a choice oiienteu towaius the welfaie of people anu pievents possible losses of lives. Such a uecision of tiansfeiiing patients to safei places though, has many iisks that aie neeueu to be taken unuei consiueiation. The case stuuy of Ippokiateio Bospital of Thessaloniki is useu in oiuei to explain fuithei anu suppoit the apposeu aiguments. Tools, such as FNEA analysis aie useu.
The thiiu chaptei of this papei takes into consiueiation the multi-hazaiu appioach uuiing the uesign piocess. The hazaius causeu fiom eaithquakes to hospitals give to the uesign stiategies a completely new view. The inteiaction between the hospital uesign featuies anu mitigation measuies useu to piotect builuing against an eaithquake event aie uesciibeu. A multi-hazaiu uesign matiix is chosen, in oiuei to show the inteiaction between potential hazaius uuiing an eaithquake. A veiy impoitant hazaiu that shoulu be seiiously consiueieu in builuings such as hospital is the meuical gas.
Regaiuing the fouith chaptei, the level of hospital piepaieuness in case of a post- eaithquake ciisis is analyzeu. As ciises uue to natuial uisasteis cannot be pieuicteu, noi avoiueu, society anu authoiities expect that hospitals will be able to iesponu efficiently to theii iole, anu help towaius the iestoiation of the
4 noimal situation. In oiuei, though, this to be achieveu it is ciucial foi hospitals to have a cleai view on how they aie going to manage a ciisis situation.
Finally, the conclusions show how vital is the iole of hospitals in the case of ciisis anu how the potential uisasteis in hospital facilities coulu completely block the noimal function of the community. Biffeient aspects such as insufficient piemises uesign, ueficient tiaining piogiam of the peisonnel, pooily uevelopeu iisk mitigation policies anu failuie in the application of the uevelopeu uesign oi ciisis plan leau to the uysfunction of the whole system, theiefoie the hospital is unable to meet its iole.
S
1. ulsasLers and Lhelr consequences When the teim uisastei is useu, is usually iefeiieu to an unexpecteu event that is natuial oi man-maue. The hazaiu causeu fiom this event has as a iesult; significant physical uamages oi uestiuctions, loss of lives, oi in some cases, uiastic changes to the enviionment. A uisastei can be extensively uefineu as any tiagic event stemming events such as eaithquakes, fiies, explosions etc. It is a phenomenon that can cause uamage to life anu piopeity anu uestioy the economic, social anu cultuial life of people. Some of the consequences of uisasteis aie uesciibeu in the illustiation below.
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The scope of this papei is to examine the consequences fiom natuial uisasteis anu especially eaithquakes, as well as the aspects of Risk & Safety Nanagement in Bospital Constiuctions anu Ciisis Nanagement in case of an Eaithquake. !"! $%&'(%) *+,%,&-(,
A natuial uisastei is a majoi auveise event iesulting fiom natuial piocesses of the Eaith that can cause extenueu uamages, ueaths, anu complete uisoiganization in the aiea wheie it hits. A natuial uisastei is always a human- centeieu event when this uisastei affects iesiuential aieas oi aieas wheie human activity is uevelopeu(Bankoff et al, 2uuS) !". /%(&01'%2-
An eaithquake is a natuial phenomenon, in which vibiations anu shoit peiious of tuibulences aie obseiveu in the soil, anu specifically the ciust of Eaith. Buman can feel these vibiations, which iun hoiizontal, veitical of coiiugateu anu they aie accompanieu by seismic waves, which tiansfeiiing anu ieleasing the eneigy of the eaithquake, causeu by mechanical uistuibance of equilibiium in Eaith's inteiioi, i.e. bieaking oi movement of iocks of the ciust fiom natuial causes,
6 which usually aie the ielease of compacteu mechanical eneigy anu its tiansfoimation fiom momentum to kinetic eneigy (0CSB, 2u11).
An eaithquake cannot be pieuicteu, as theie is no efficient methou that can pieuict such an event. The potential catastiophic iesults of an eaithquake cannot be avoiueu as the peiiou of its occuiience is shoit anu because the uisastious iesults that causes cieate a feeling of shock anu awe to people.
Eaithquakes, uepenuing on the cause of theii occuiience aie uiviueu in the following categoiies 0CSB, 2u11):
In oiuei to be able to estimate the size of an eaithquake anu its possible catastiophic iesults, foui uiffeient paiameteis aie neeueu to be consiueieu:
!"#$%&"' ") %*+ +$,%*-.$/+: It is the unueigiounu aiea wheie an eaithquake is boin, wheie the iift on the Eaith's ciust staits anu the mechanical foices cieateu oveiuiaw the iesistance of iocks.
01&#+'%+, ") %*+ +$,%*-.$/+: It is the veitical piojection of the location of an eaithquake to the suiface.
2&3+ ") %*+ +$,%*-.$/+: It uesciibes the amount of eneigy ueliveieu anu it is unique foi eveiy eaithquake. We measuie the size of an eaithquake baseu on Richtei's scale.
4"#$5 6+1%* ") %*+ +$,%*-.$/+: It is the veitical uistance of the epicentei fiom the location of the eaithquake, anu it enables us to estimate the possible hazaius anu uamages that can be causeu in constiuctions.
The examples fiom the seveie uisasteis fiom pievious eaithquakes leu to the auaptation of moie stiict iegulations foi builuing constiuctions. Paiticulai attention is given to builuings, which have high level of impoitance, such as infiastiuctuie ielateu to electiicity, telecommunications etc. anu hospitals. Especially foi hospitals, iisk analysis is extiemely impoitant, both uuiing the builuing anu uesign piocess anu ciisis situations, as hospitals aie iequiieu to help the iestoiation of social balance in cases of such extieme phenomena as an eaithquake is.
Eaithquake expeiience in uieece uuiing the 1978 anu the 1986 in Thessaloniki anu Kalamata iespectively, showeu that hospitals aie vulneiable in cases of such an event anu they may become unable to iesponu to the neeus of the community, which aie high, especially if the iesult of an eaithquake is catastiophic.
When we have to ueal with an eaithquake event, iisk management methous aie limiteu to only two stiategies, which aie(Caiuona, 2uu4):
- Pie-event mitigation - Recoveiy seivices
The fiist stiategy aims to the ieuuction of the effects ielateu to life safety anu uisastei on piopeity, while the seconu ueals with the seivices pioviueu on the post-event stage. Bospitals aie those facilities that accept a laige wave of the post-eaithquake effects, as they have to tieat those injuieu. Theiefoie, it is of gieat impoitance to foim such mitigation stiategies in the constiuction stage that will not only piotect the life safety of its occupants, but they will also ensuie the piopei function of both the builuing opeiations as well as that of theiapeutic anu uiagnostic anu meuical equipment in the post-eaithquake stage (0' Banley, 1987).
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The teim mitigation is iefeiiing to the piocess of ueveloping options anu actions to enhance oppoitunities anu ieuuce thieats foi life anu piopeity that aie ielateu to hazaiuous events (PNB0K, 2uuS). Bazaiu mitigation measuies, shoulu be taken unuei consiueiation uuiing the planning anu uesign of a hospital because they can ieuuce casualties anu uamages as a iesult of builuing's failuie uuiing a hazaiuous event (i.e. an eaithquake). The effects of such a uisastei on a hospital aie not only ielateu to the physical uamage oi the incieasing stiess factois among the peisonnel, but also with the loss of ability of the hospital to pioviue the expecteu seivices in a case of this hazaiuous event. Enhancing mitigation measuies uuiing the uesign piocess of the hospitals is theiefoie of gieat impoitance, because the possibility of uisiuption of hospital opeiations is minimizeu anu the whole facility is piotecteu anu ieauy to pioviue the seivices neeueu in ciitical cases.
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At the stage of uesign, eveiy builuing has to follow a ceitain set of iules iegaiuing its use anu the existing builuing coues. The sau expeiience of past eaithquakes has leu to moie stiict limitations anu iules iegaiuing the constiuction of a hospital facility. The majoi questions, uuiing the uesign piocess of a hospital, that neeu to be answeieu aie the following(Boe, 2uu2):
8
What types of anu magnituues of hazaiu events aie anticipateu at the site. What aie the vulneiabilities of the site (oi the existing builuing in case of ienovation) to natuial hazaius. What aie the anticipateu fiequencies of hazaiu events. What level of loss is acceptable. What might be the social anu financial impact of extenueu uowntime on the facility. What is the impact to the community in case the hospital cannot maintain opeiations aftei a hazaiuous event.
Apait fiom these questions, the fact that theie is no way to cieate a facility that is going to be 1uu% safe against any possible uamage, causeu by an inciuent such as an eaithquake, shoulu be accepteu. Bence, a facility with the least possible iisk chance is neeueu to be cieateu. 78787 0=$#.$%&"' #"'@&6+,$%&"'@
In cases of extieme hazaiuous events (i.e. a laige scale eaithquake) evacuation of the hospital anu tiansfei of patients in a safei place out of the uisastei zone is a choice oiienteu towaius the welfaie of people anu pievents possible loses of lives. Such a uecision though, has many iisks that aie neeueu to be taken unuei consiueiation. The iesponsibilities against those iisks aie stateu cleaily fiom the uieek 0ffice of Civil Piotection(2uu7): "When the uecision to evacuate a health caie facility is taken, authoiities must alieauy have ensuieu foi the cieation of a safe sheltei, which will have all the available iesouices foi patients' caie. It is also ciucial tianspoitation to be available to move patients in othei ieceiving facilities out of the uisastei aiea".
The evacuation scenaiio is not an easy task. Nany patients have limiteu mobility oi othei aie unuei ciitical life suppoit. In oiuei the evacuation scenaiio to be successful, the uevelopment of an efficient plan is neeueu anu the tiaining, on the highest possible level, of the staff is iequiieu. Past expeiience cieateu the neeu foi the uevelopment of effective evacuation plans. The use of Failuie Noue & Effect Analysis (FNEA), pioviueu expeits with a stiong tool towaius the impiovement of evacuation piocesses. FNEA is a methou uesigneu to (Stamatis, 199S):
- Iuentify anu fully unueistanu potential failuie moues anu theii causes, anu the effects of failuie on the system oi enu useis, foi a given piocess. - Assess the iisk associateu with the iuentifieu failuie moues, effects anu causes, anu piioiitize issues foi coiiective actions - Iuentify anu caiiy out coiiective actions to auuiess the most seiious conceins
A Failuie Noue & Effect Analysis is uiviueu in nine steps, which aie: 1. Befine pioject scope 2. Bevelop flow chaits S. Iuentify all ways piocess coulu fail
9 4. Rate each possible failuie moue S. Beteimine the iisk scoie 6. Calculate piimaiy outcome measuie 7. Iuentify failuie moues gieatei than a uesignateu scoie anu uevelop action plan 8. Piopose steps to implement action plan 9. Rescoie the piimaiy outcome measuie
In oiuei to unueistanu how the FNEA tools woik, an example stuuy case is apposeu baseu on ieal life facts.
Scenaiio: The scenaiio is baseu on one of the majoi hospitals in the city of Thessaloniki, Ippokiateio hospital. Thessaloniki is a city, which in the past uealt with seveie uamages because of the majoi eaithquake of 1978. The whole evacuation plan of the hospital is being upuateu eveiy S yeais anu it is consiueieu one of the most well stiuctuieu plans in uieece. Because of the laige capacity of the hospital, we have ueciueu to make a simulation of the evacuation plan foi the most ciitical paits of the hospital, which aie the &'%+'@&=+ #$,+ .'&%@. In oiuei to make oui mouel simplei, we placeu all the intensive caie units on the same builuing (in ieality they aie uiviueu in two uiffeient builuings in uiffeient aieas of the hospital). Theii capacity is uesciibeu below:
11 Aftei ueveloping the flow chait, it is neeueu to iuentify the failuie moues at each pait of the piocess, steps that aie illustiateu on the flow chait. We neeu to iuentify the cause anu effects of those failuies anu be able to "pieuict" why each of these failuie moues might happen. In oui case, some of the iuentifications why oui piocess might fail aie (Figuie S):
- Insufficient staff foi unit evacuation - Insufficient space to maintain patients at final evacuation location - Shoitage of meuication at final evacuation location - Insufficient electiical meuical gas infiastiuctuie foi patient suppoit at final location - Patient movement issues ! veitical evacuation - Insufficient equipment foi veitical evacuation - Safe aieas foi evacuation not iuentifieu - Planneu evacuation ioute is blockeu - Tiaffic jams when moving patients with inability to move - Automation in the hospital (automatic uoois, access caiu ieaueis etc.) may not woik - Elevatois close to the neaiest evacuation point aie out of oiuei - The seveiity of the event is assesseu wiong (leaus to faulty event iesponse uigency) - Insufficient lighting foi patient evacuation - Nisiuentification of the numbei of patients impacteu - No alteinative ioutes foi veitical evacuation
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12 Baving assesseu all these paiameteis that might leau to failuie, we pioceeu in iating each failuie moue. Buiing this piocess we have to take unuei consiueiation thiee factois:
- 2+=+,&%DB Is the consequence of the failuie shoulu it occui - ;,"E$E&5&%D ") F##.,,+'#+B Is the likelihoou of a failuie moue occuiiing - G+%+#%&"' H$%&'?B Is the ability to catch the eiioi befoie causing haim to patients
In oiuei to piioiitize all the possible failuies, we ueteimine theii Risk Scoie by using the following foimula (Stamatis, 199S):
Each of the paiameteis is measuieu in a scale fiom 1 to 1u anu the iesulting numbei is between 1 anu 1uuu. If the RPN foi a failuie moue is equal oi below 1uu, then the pioblem uesciibeu fiom this failuie moue is of minoi impoitance. A template foi RPN that is useu in Risk analysis is like the one piesenteu below:
Baseu both on the expeiience fiom the eaithquake of 1978 in Thessaloniki anu the example of Kalamata's eaithquake in 198S, the Failuie Noue RPN scoies aie illustiateu in the following table:
1S Insufficient staff foi unit evacuation Suu Insufficient space to maintain patients at final evacuation location Suu Shoitage of meuication at final evacuation location Suu Insufficient electiical meuical gas infiastiuctuie foi patient suppoit at final location Suu Patient movement issues ! veitical evacuation Suu Insufficient equipment foi veitical evacuation Suu Safe aieas foi evacuation not iuentifieu Suu Planneu evacuation ioute is blockeu 2Su Tiaffic jams when moving patients with inability to move 2Su Automation in the hospital (automatic uoois, access caiu ieaueis etc.) may not woik 2Su The seveiity of the event is assesseu wiong (leaus to faulty event iesponse uigency) 8u Nisiuentification of the numbei of patients impacteu 8u Insufficient lighting foi patient evacuation Su No alteinative ioutes foi veitical evacuation 4S !%I2# KL 5%/6#< F%&20-# 9(<# 84(-#+
J*+ %"%$5 ") $55 H;I @#",+@ &@B K9LM Compaiing this scoie with scoies fiom othei hospital, it shows that the majoi possible failuie moue events have been pieuicteu coiiectly. The next phase of the analysis iequiies the iuentification of an action plan. We neeu to iuentify those failuie moues that have a RPN scoie fiom 1uu point anu above, because these aie the items that aie moie ciitical, so we neeu to pay moie attention. It is ciucial to uevelop an action plan to auuiess each of those high- hazaiu scoie failuie moues. In oui case stuuy pioposals foi solutions might incluue:
- Iuentify anu maik safe aieas of iefuge on the 2 nu anu 4 th flooi - Iuentify piimaiy anu seconuaiy evacuation ioutes - 0puate the existing emeigency evacuation opeiations plan - Iuentify anu assign teams to evacuate the pioposeu aieas anu teams that aie going to opeiate at the safe place - Cieate a mastei equipment anu meu inventoiy list - Conuuct a stuuy anu cieate the necessaiy infiastiuctuie at the safe point - Piepaiation with alteinative souices of eneigy in case of powei failuie - Bevelop unit-baseu emeigency evacuation guiues (immeuiate iesponse) - Tiaining of all the staff of the hospital, anu conuuction of veitical Evacuation Simulations in fiequent basis
Aftei implementing the action plan, we iecalculate the RPN scoies anu we compaie them with those of the fiist FNEA analysis. The expeiience in similai analysis that have been contacteu in cases such as Washington anu Califoinia hospitals, showeu that the items uuiing the ie-calculation piocess weie auuiesseu with a scoie that was significantly ieuuceu, compaieu to the piimal giauing. The oveiall iesult has been ieuuceu by an aveiage of 7u%, which make these plans effective anu acceptable (FENA, 2uu7).
14 ."."3 45&-6&+%) 7')6-(%8+)+&+-,
Bospitals aie on the coie of piotection anu safeguaiuing of health anu well being in communities. The iole of hospitals becomes moie ciitical in cases of hazaiuous events, so it is impoitant that they shoulu be able to opeiate in an effective way uuiing the afteimath peiiou of a uisastei causeu by an eaithquake. Bospitals aie complex systems, with complex opeiations anu even the smallest uis-function oi bieakuown uisiupts the haimonic opeiation of that system. That makes hospitals vulneiable to possible hazaius, theiefoie it is of gieat impoitance measuies to be taken to ueciease the level of vulneiability of this system. In the uesign phase, thiee main aspects shoulu be taken unuei consiueiation, iegaiuing the vulneiability of hospitals, which aie:
- 2%,.#%.,$5 =.5'+,$E&5&%DB The uesign of the stiuctuial system of the hospital shoulu auuiess to the potential maximum hazaiu foices. In auuition, the builuing mateiials anu the constiuction piocess shoulu be selecteu anu contacteu caiefully anu accoiuing to the highest possible stanuaius. Lastly, the aichitectuial anu stiuctuial foim of the builuing shoulu be such that will enable the safe anu immeuiate evacuation of the site in case of an extieme hazaiuous event, anu allow the main functions to be opeiateu on site(B0E, 2uu2). - I"'@%,.#%.,$5 =.5'+,$E&5&%DB Past expeiience showeu that uuiing hazaiuous events, seveie uamages in the non-stiuctuial components of builuing causeu seiious acciuents anu equipment uamage uuiing the evacuation piocess. Bamages to ioof coveiings, winuows, pipes etc. have leu to even majoi uis- function that causeu pioblems in the noimal opeiation piocess of a hospital. Bence, it is neeueu those nonstiuctuial components to be caiefully selecteu anu placeu on site, so they can cause the minimum possible potential pioblems (B0E, 2uu2). - F,?$'&3$%&"'$5 =.5'+,$E&5&%&+@B All the hospitals aie obligeu to emeigency opeiations plans, but a vast majoiity of them have not pieuicteu oiganizational plans in case of emeigencies. Lack of such plans may leau to chaos situations in case of emeigency anu it will uisiupt foi suie the noimal opeiation of a hospital in times when it is most neeueu. Such plans neeu to also incluue effective piocuiement plans anu an auministiative stiuctuie that will allow the mission of a hospital to be met. In auuition to the evacuation plan that has been analyzeu above, it is also impoitant that hospitals iequiie the help of the authoiities in oiuei them to pioviue all the necessaiy seivices (ioutes foi patients ueliveiy on time, communications etc.) when it is most neeueu (Woilu Bealth 0iganization, 2uu6)
The neeu foi uninteiiupteu opeiation of hospitals, even in cases of hazaius, is uemanuing anu is one of the main chaiacteiistics of hospital facilities. That makes the uesign of such facilities ieally challenging, as it is ciucial the mitigation measuies to be stiict anu iesponu to eveiy challenge. Bospitals host a gieat numbei of people on a uaily basis, so the builuing uesign has to be suitable foi all the uiffeient complex opeiations that take place theie, even in cases of emeigency. The olu uesign policies uiu not take unuei consiueiation the aujustment of the hospital opeiations in cases of emeigency, like those of post- uisastei, fiom an eaithquake.
Bospitals aie not consisteu by only a single builuing. Bospitals aie locateu on a campus with a numbei of uiffeient builuings, with each one of them housing uiffeient functions. Auministiative seivices, powei plants, meuical gas piemises anu uiffeient wings constitute the whole complex system of a hospital. Fiom a safety point of view, these builuings uo not stanu on the same uisastei-iesistant level of constiuction. The constiuction of these builuings is iuleu by a ceitain amount of builuing coues.
K87 N.&56&'? O"6+@
Eveiy state has uevelopeu a ceitain amount of builuing coues that uesciibe how builuings aie constiucteu, uepenuing on the functions they suppoit. uieece, baseu on the pievious sau expeiience fiom eaithquake uisasteis, the whole set of anti-seismic builuing coues has been ievieweu (latest ieview in 2uu8). While most builuings' coues auuiess to minimum iequiiements foi builuings against majoi hazaius, builuing coues in uieece facing the uesign of hospital builuings with the same iigoi encounteieu in the uesign of heavy inuustiy builuing anu laige powei plants. Nost essential facilities iequiie special attention, in auuition to compliance with uesign iequiiements, in oiuei to be able to sustain theii opeiations on the post-uisastei peiiou. In oiuei this to be achieveu multi-hazaiu appioaches have been uevelopeu in the uesign piocess of hospital builuings. K87 P.5%&<*$3$,6 #"'@&6+,$%&"' &' 6+@&?' 1,"#+@@
The hazaius causeu fiom eaithquakes to hospitals gtuc to the uesign stiategies a bianu new view. All the iisks have staiteu to be consiueieu on the infancy stages of such a constiuction anu a multi-hazaiu appioach has been uevelopeu with a cleai goal to integiate iisk ieuuction foi the final stiuctuie(B0E, 2uu2). Below the inteiaction between the hospital uesign featuies anu mitigation measuies useu to piotect builuing against an eaithquake event, is uesciibeu. This inteiaction is only a pait of the laigei integiateu appioach to the whole builuing uesign piocess.
16 K8789 Q*D $ >.5%&<*$3$,6 $11,"$#* &@ #*"@+'
When hospital builuings aie locateu in aieas of high seismic potentiality, the neeu to embiace a multi-hazaiu appioach in the uesign piocess becomes essential foi theii piotection. The multi-hazaiu appioach helps in the iuentification of possible conflicting effects of ceitain mitigation measuies anu makes hospitals as a whole complex system, less vulneiable (B0E, 2uu2). A compiehensive evaluation anu application of hazaiu mitigation in builuing uesign iesults in the impioveu effectiveness of mitigation measuies anu enable the hospital to continue opeiating without inteiiuption of its functions.
An impoitant aspect of multi-hazaiu appioach in hospital builuing uesign shoulu be the investigation of the level to which methous use foi mitigation of one hazaiu conflict with those of othei hazaius. When the uesign mitigation methous enfoice each othei, the oveiall peifoimance of the builuing is impioveu (safe builuing conuitions), while in the opposite situation we may leau to a uomino effect with catastiophic outcomes (B0E, 2uu2). K8787 P.5%&<*$3$,6 6+@&?' >$%,&R
The multi-hazaiu uesign matiix shows the inteiaction between a paiticulai hazaiu anu a builuing uesign component oi system (Caiuona, 2uu4). Below, the inteiaction between potential hazaius uuiing the eaithquake is piesenteu, with a small explanation of the natuie of inteiaction anu a small piesentation of each builuing chaiacteiistic. The inteiaction is chaiacteiizeu as positive, negative oi neutial anu is iepiesenteu by the colois shown on the illustiation below. In oiuei to make the compaiison moie iealistic in a case of an eaithquake, the authois have auueu some hazaius that may occui aftei a seismic inciuent (but they can occui even on theii own). These hazaius aie fiie anu floou.
Inuicates a uesiiable conuition oi beneficial inteiaction between the uesignateu componentsystem anu a given hazaiu
Inuicates an unuesiiable conuition oi the incieaseu vulneiability of a uesignateu componentsystem to a given hazaiu Inuicates little oi no significant inteiaction between the uesignateu componentsystem anu a given hazaiu !%I2# OL ;(',%-&+(/ I#*B##/ "%@%-<+
17 # Site & Builuing Chaiacteiistics Seismic Floou Fiie Explanation of inteiaction 1 Site-specific anu builuing specific all- hazaiu analysis. Beneficial foi all hazaius 2 Two oi moie means of access to the site Beneficial foi all hazaius S Two oi moie evacuation ioutes fiom the site Beneficial foi all hazaius 4 Encloseu couityaiu plan foims Nay cause stiess concentiations anu toisional foices in eaithquakes. S Beavy stiuctuie with conciete floois, ieinfoiceu conciete moment fiame, oi fiame with ieinfoiceu conciete oi masoniy sheai walls Although weight incieases seismic foices it is not a uesign pioblem. Requiies special non-uuctile uetailing foi laige builuing fiames. ueneially beneficial foi all othei hazaius 6 0nieinfoiceu masoniy loau- beaiing walls veiy pooi peifoimance in eaithquakes anu high winus. 0nuesiiable foi all hazaius because of possibility of collapse. 7 Laige seismic sepaiation joints in stiuctuie Impioves seismic iesponse, but cieates possible path foi toxic gases uuiing fiie 8 Biick veneei on exteiioi walls In eaithquakes, winus, anu floous mateiial may uetach anu cause costly uamage anu injuiy. Caieful uetailing anu quality contiol necessaiy foi goou peifoimance. 9 vibiation-isolateu equipment uesigneu foi seismic foices: snubbeis pievent equipment fiom falling off isolatois veiy beneficial foi eaithquake, not significant foi floou oi fiie. 1u Anchoiagebiacing of system components Essential foi eaithquake, beneficial foi fiie !%I2# RL D/*#-%4*&(/ I#*B##/ I0&2<&/1 4(',(/#/*+
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It is veiy impoitant to seiiously consiuei meuical in the hospital as past expeiience showeu that in a case of eaithquake the stoiage systems of meuical gas aie listeu among the most vulneiable systems. In hospitals, the main uses of meuical gas concein suigeiies, life suppoit etc. The gas is usually supplieu by compiesseu gas cylinueis, which aie placeu in hospitals' basements oi thiough unueigiounu piping systems, by gas tanks.
Bangeis aie usually poseu uue to impiopei anchoiing anu tanks that aie built without stiict iegulations. These uangeis may leau to uisastious events of extieme seveiity, which will not allow hospitals to fulfill theii mission in ciisis moments, anu eventually will cost lives(ATC, 2uuS).
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Compiesseu gas cylinueis usually contain oxygen, nitiogen anu nitious oxiue anu aie often attacheu to manifolus. Compiesseu gas cylinueis constitute the only souice of meuical gas, in hospitals wheie no gas tanks aie built. When an eaithquake happens, uniestiaineu cylinueis aie likely to topple anu bieak theii connections with the manifolus. In auuition, uue to impiopei anchoiing, cylinueis that aie stoieu as back up in cait oi stoiage cages, aie also likely to fall, be bioken anu eventually this will leau to gas leak(ATC, 2uuS). Pictuies of gas cylinuei batteiies anu gas cylinueis stoiage aie shown below (pictuies 1 & 2).
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In the case that cylinueis bieak fiee fiom manifolus, the supply of meuical gas will be paitially oi entiiely inteiiupteu. That cieates a ciitical situation foi those patients who aie in neeu of this kinu of life suppoit. The gas leakage itself cieates a ciitical situation as well, especially insiue the builuing of the hospital.
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Anchoiing compiesseu gas cylinueis is quite easy. It is just iequiieu chains with quick ielease clasps to stiuts oi angles that aie fasteneu secuiely to the wall to be installeu (Pictuie S). 0ne stiut shoulu be placeu at 2S of the height of the cylinueis, anu the othei neai the bottom of cylinueis. Fasten the chains aiounu the cylinueis. Ensuie that the wall is stiong enough to iesist the foices that the cylinueis aie geneiating (FENA E-74, 2u12).
Anothei option is to install a special iack foi the cylinueis as it is shown on pictuie 4. The manifolus can be built in to the iack, anu the iack is secuieu to the wall. Cylinueis aie fiimly anchoieu to the iack but can easily be iemoveu by loosening the wing nut anu tuining the iestiaint ninety uegiees (FENA E-74,
2u 2u12). This methou is moie expensive, but cylinueis can be spaceu much moie closely than when using the chain anu stiut methou.
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When an eaithquake happens, it is veiy likely the meuical gas tanks to cause laige foices on the suppoit uue to theii size (they aie usually tall with small uiametei). Stiong shaking can cause meuical gas tank suppoits to fail, anu the tank can topple. That is causeu because the anchoi bolts that holu the tank to the suppoit fiame aie too weak to iesist the foices cieateu (Pictuie S).
The patients aie not the only ones who can be affecteu fiom such a situation because of the meuical gas supply cutting off. This can even leau to an explosion, as these tanks contain oxygen which cieates a seveie fiie hazaiu. In such a case, anu the aiea is neeueu to be evacuateu immeuiately.
21 P+%*"6@ ") $'#*",&'?
In oiuei to achieve the best possible iesult consiueiing the anchoiing of a meuical gas tank an engineei shoulu ueteimine if the suppoit system of the tank is stiong enough to iesist to maximum level of eaithquake shaking. The engineei is the one iesponsible to check the anchoi bolts, the tank legs themselves, anu the welus that connect the legs to the tank. Theie aie cases that tanks neeu a stiongei founuation oi ieinfoicement of the existing fiame. it is also iequiieu iigiu connection to the supply system to be ieplaceu by othei, moie flexible, connections (ATC, 2uuS).
22 4. PosplLal preparedness ln case of an posL- earLhquake crlsls S89 :'%,"6.#%&"'
It is common knowleuge that ciises can neithei be avoiueu noi accuiately pieuicteu. Especially when an eaithquake inciuent occuis, society anu authoiities expect that hospitals will be able to iesponu efficiently to theii iole, anu help towaius the iestoiation of the noimal situation. In oiuei, though, this to be achieveu it is ciucial foi hospitals to have a cleai view on how they aie going to manage a ciisis situation. S87 G+)&'&%&"' ") #,&@&@ T #,&@&@ >$'$?+>+'% #D#5+
Bictionaiies uefine ciisis as "Ciitical event oi point of uecision which, if not hanuleu in an appiopiiate anu timely mannei (oi if not hanuleu at all), may tuin into a uisastei oi catastiophe" (0xfoiu uictionaiy, 2u12). A ciisis cieates a suuuen situation oi a situation that takes some time to evolve anu always leaus to an uigent pioblem that must be auuiesseu immeuiately. As it is stateu above, a ciisis is unpieuictable, but it is a situation that can be expecteu. Efficient ciisis management policies shoulu be able to iuentify potential causes of ciisis anu uevelop a plan of immeuiate iesponse, when it is necessaiy. Eveiy ciisis is uevelopeu in uiffeient phases, which neeu to be thought when a ciisis management plan is uevelopeu. These phases aie (Callahan et al, 2uu8):
- ;,+1$,$%&"'B Bealing with issues, like planning, euucation anu tiaining - P$'$?+>+'%B Bealing with issues, like allocation of iesouices, commanu anu communication systems - 0=$5.$%&"'B Lessons leaineu in post ciisis phase anu use this knowleuge foi impioving policies.
A ciisis management stiuctuie is neeueu to be cieateu in oiuei to cooiuinate actions uuiing a ciisis event. Contiol gioups anu opeiational gioups neeu to be foimeu anu ioles have to be assigneu to inuiviuuals. Public Piotection has usually templates of such stiuctuies to suppoit this function, but oiganizations (i.e. hospitals) aie able to foim theii own. Thiough the planning piocess all the possible events that may occui must be pieuicteu, in oiuei the oiganization to be piepaieu to ueal with them in an effective way. It is also impoitant uiffeient ciisis scenaiios to be uevelopeu, in oiuei the most effective iesponse plan to be ueteimineu. The execution of simulation exeicises is also of gieat impoitance, as people who aie involveu in ciisis situations test theii skills anu have the ability to fix possible insufficiencies (Callahan et al, 2uu8).
Naking plans to ueal with a ciisis situations, anu actually ueal with such a situation aie two completely uiffeient concepts. Past expeiience showeu that the assuiance of a uetaileu ciisis management plan, leu to significant eiiois uuiing its application in actual ciisis moments. It is often new pioblems to occui on spot anu uecisions to be maue baseu on the expeiience of those involveu. The line of authoiity anu the iesponsibilities of inuiviuuals neeu to be iuentifieu, anu people, uespite the fact that they have to opeiate inuepenuently, neeu to be cooiuinateu in an efficient way. In oiuei this to be achieveu, an integiateu commanu system neeus to be foimeu(Noynihan, 2uuS). An ICS might be like the one illustiateu at the figuie below.
The use of stanuaiu opeiating piotocols can be a valuable assistance in managing a ciisis. That stanuaiuization though, can limit flexible iesponses, anu eventually people insteau of taking initiative when it is most neeueu might stuck in what is wiitten anu testeu. It is also ciucial in the pie-ciisis peiiou, that infoimation is gatheieu iegaiuing the facts that may occui on the post-ciisis peiiou. Such infoimation foi hospitals is the amount of people that aie expecting to host, the ioutes foi ueliveiy of patients, the meuical cases that they will have to ueal with etc.(Callahan et al., 2uu8).
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The examples of past ciises anu the way in which hospitals have uealt with them, have affecteu in a gieat extent the way that hospitals hanule with ciises situations nowauays. Eveiy ciisis has its own chaiacteiistics anu its own impact upon the complex systems, as hospitals. In post-ciisis phases, the lessons leaineu help those iesponsible to make impiovements to alieauy establisheu ciisis management plans anu make a fuithei ieview on oiganizational anu opeiational level. S8K U"@1&%$5 1,+1$,+6'+@@ $'6 ,+@1"'@+ &' +$,%*-.$/+ #,&@+@
Najoi eaithquakes can cause unpieceuenteu catastiophes. With eaithquakes as an inevitable pait of oui futuie, hospitals shoulu make plans anu take actions to ensuie that uisasteis uo not become catastiophes. Whatevei the level of ciisis oi uisastei is, piepaieuness is the key to suivival. The oveiall impact of a seveie seismic event can be huge anu long lasting (Kaji, et al., 2uu7). Past expeiience fiom majoi eaithquakes in uieece anu in global level showeu that societies stiuggle to get back in noimal living stanuaius, anu that makes the iole of hospitals in such ciises even moie impoitant. The key point fiom hospitals is to get back as soon as possible to the noimal seivice function. The illustiation below shows how the level of seivice is foimulateu uuiing a catastiophic eaithquake event.
Following a catastiophic eaithquake, hospitals neeu to be ieauy foi an influx of injuieu people anu people that aie alieauy ueau. 0n time ueliveiy of injuieu people to meuical caie can save lives. Reseaiches showeu that the uelayeu tianspoitation of those wounueu with lightei of heaviei injuiies, has leu to an incieaseu ueath iate, uue to a seveie seismic event, anu makes the social impact of this event even biggei. Bospitals in co-oiuination with Civil Piotection authoiities must guaiantee uninteiiupteu tiansfei passages (ioau tiails oi open spaces foi helicopteis lanuing), in oiuei to achieve the fastest possible tiansfei of those neeuing meuical caie(0BBS, 2u12). S8K87 ;,+<6+@&?'+6 $,+$@ )", #$@.$5%&+@ >$'$?+>+'%
A catastiophic seismic event is possible to affect hospital facilities anu the neeu foi the hospital to continue its opeiation without inteiiuption is ciitical. Theiefoie, as it is iefeiieu in the pievious chaptei, it is impoitant, as a pait of the uesign of hospital facilities, to incluue aieas, which can host all the meuical opeiations in case of uigency. These aieas will iequiie the piopei equipment anu assigneu staff to pioviue the piopei meuical seivices anu opeiate this equipment. It is also neeueu these aieas to be pioviueu with eneigy anu watei, that will make the opeiations of meuical caie moie effective. S8K8K C@+ ") %,&$?+
As in any othei case of emeigency, the use of a tiiage system is neeueu, especially in the chaotic conuition of a ciisis, to iuentify those with seiious anu life-thieatening injuiies, in oiuei to pioviue them -immeuiately- the piopei meuical caie. Statistics show that the numbei of minoi injuieu people is way laigei than the seiiously injuieu anu that can cause a heavy tiaffic of people seeking foi meuical caie. Foiwaiu tiiaging befoie people aie tiansfeiieu in hospitals will help to iuentify those that aie in neeu of time-consuming meuical caie anu it will pioviue a valuable amount of time foi the effective tieatment of theii injuiies (uautschi et al, 2uu8). S8K8S ;@D#*"5"?&#$5 @.11",%&=+ #$,+
The psychological effect in cases of catastiophic eaithquakes is something that cannot be unueiestimateu. People with minoi injuiies go to hospitals just to be ielieveu fiom woiiies anu get in touch with heavily injuieu people oi even ueau people. In auuition, families of the heavily injuieu oi ueceaseu aie seeking foi theii ielatives anu want to know what happeneu to them. The piesence of those gioups of people can cieate a veiy uncomfoitable situation that may affect the whole piocess of health caie. These people aie in neeu of counseling, which shoulu piefeiably take place in an aiea away fiom the heating point of meuical caie. It is also neeueu psychologists to be on site to pioviue to those injuieu psychological counseling, as the shock of such a tiaumatic event has a significant impact on theii health.
26 S8K8M ;,+1$,+6'+@@ E$@+6 "' @.,?+ @#&+'#+
Following a majoi seismic event, a laige numbei of patients is expecteu anu hospitals neeu to ieoiganize theii opeiations anu manage theii iesouices to pioviue sufficient health caie seivices. Baibisch et al. (2uu6) uesciibe a concept of shifting ueployment of expeiienceu cooiuination expeits anu othei specializeu humanitaiian peisonnel; know as the "SS System". The lettei -S- stanus foi "staff, stuff anu stiuctuie". These thiee aie the key components that neeu to be taken unuei consiueiation when hospitals uevelop theii emeigency plans, anu help them to achieve a highei level of iesponsiveness uuiing a ciisis inciuent. Befoie an emeigency occui, hospitals must be piepaieu with skilleu anu tiaineu peisonnel, with enough meuical supplies, anu patient caie space with inciuent management systems (Baibisch et al., 2uu6).
Regaiuing eaithquake inciuents, hospitals neeu to ensuie that they have ielevant, anu in sufficient quantity, staff that is tiaineu to meuically manage the uiffeient types of injuiies ielateu to the inciuent (buins, multi injuiies, injuiies fiom gas pipe blasts etc.). As fai as it conceins the patient caie aieas, the emeigency uepaitment shoulu be in a uiffeient place fiom that, which seives the "woiiieu well". This can be achieveu with effective co-opeiation with goveinmental authoiities.
In the following lists the vaiious factois that hospitals shoulu take unuei consiueiation, iegaiuing the SS System, aie piesenteu.
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- Tiaining of meuical anu non-meuical peisonnel anu continuous testing anu uevelopment of hospital's emeigency iesponse plan. - Peisonnel with appiopiiate meuical knowleuge to manage casualties with heavy injuiies anu combineu injuiies ielateu to the emeigent inciuent (buins, multi-injuiies etc.) - Availability of meuical peisonnel to pioviue seivices to the "woiiieu well" anu offei psychological suppoit to injuieu people anu theii ielatives.
2%.))
- Availability of meuical iesouices foi theiapies against the meuical inciuents that may occui - Availability of items foi contamination contiols (wiaps, waste bins, flooi coveiings) - Availability of souices of eneigy anu watei that will enable the meuical caie of patients.
2%,.#%.,+
- Besignation of uiffeient aieas foi those that aie heavily injuieu anu foi those ueceaseu. Besignation of ioutes foi patient tianspoit in those aieas. - Alteinate sites foi the tieatment of the "woiiieu well" - Plan foi hanuling anu uisposal of the meuical waste to avoiu contaminations
27 3. Concluslons Bospitals have as main mission to offei health seivices to the community, anu in times of emeigency this mission becomes even moie impoitant. The piopei function in eveiy pait of the hospital activity ensuies the continuity of health seivices, anu in case of emeigency, that is a ciitical iole foi the quickest possible iecoveiy fiom the potential ciisis, anu avoiuance of potential human losses.
Buiing emeigencies, the iole of hospitals is vital, because:
- They pioviue emeigency caie to injuieu anu ensuie that those in ciitical conuition will iecovei - They uelivei health caie befoie anu aftei the emeigent event - They pioviue ciitical seivices, incluuing bloou banks, ambulances etc., that help the community iecovei fiom a ciisis
Potential uisasteis in hospital facilities aie key blown in the noimal function of the community, anu those makes the neeu foi the auaption of the stiictest possible iules anu iegulation uuiing theii uesign anu builu piocess, emeigent. It is also ciucial, foi hospitals to be able to ueal with eveiy possible ciisis that might occui. That leaus to the foimation of oiganizeu inteinal piocesses that will allow the noimal function of eveiy hospital activity, uuiing the case of an emeigent event (e.g. an eaithquake).
If we look at the hospitals on theii whole as a complex system anu analyze them with the Swiss Cheese mouel, the mouel will look like the one in the pictuie below:
As we can see insufficient piemises uesign, ueficient tiaining piogiam of the peisonnel, pooily uevelopeu iisk mitigation policies anu failuie in the application of the uevelopeu uesign oi ciisis plan leau to the uysfunction of the whole system, so the hospital is unable to meet its iole.
28 LlsL of 8eferences 1. 0S Bepaitment of Bomelanu Secuiity (2u12). Reuucing the Risks of Nonstiuctuial Eaithquake Bamage-A Piactical uuiue, FENA E-74 Becembei 2u12
2. u. Bankoff, u. Fieiks, B. Bilhoist (eus.) (2uuS). Napping vulneiability: Bisasteis, Bevelopment anu People.
S. "Eaithquake FAQ". Ciustal.ucsb.euu. Retiieveu 2u11-u7-24
4. Caiuona, 0.B. 2uu4. The neeu foi iethinking the concepts of vulneiability anu iisk fiom a holistic peispective: a necessaiy ieview anu ciiticism foi effective iisk management. In: Bankoff u., Fieiks u., Bilhoist B. (Eus.) Napping vulneiability: uisasteis, uevelopment anu people.
S. 0' Banley, }. A. (1987). Eaithquake Risk Nitigation of Bospital Facilities: A Case Stuuy of vancouvei ueneial Bospital
6. PN0B0K. (2uuS). A guiue to pioject management bouy of knowleuge (PNB0K u0IBE) fouith euition. Wiley, N}.
7. 0S Bepaitment of Eneigy (B0E). 2uu2. Builuings foi the 21st Centuiy. 0ffice of Builuing Technology, State anu Community Piogiams Newslettei. Washington, BC. B0Eu0-1u2uu2-1S18. Wintei 2uu2.
8. Stamatis, B.B., Failuie Noue anu Effect Analysis: FNEA fiom Theoiy to Execution. Ameiican Society foi Quality (ASQ), Nilwaukee, Wisconsin, 199S.
9. FENA (2uu7), Besign uuiue foi Impioving Bospital Safety in Eaithquakes, Floous, anu Bigh Winus: Pioviuing Piotection to People anu Builuings, FENA S77, Feueial Emeigency Nanagement Agency, Washington, BC, 0SA.
12. ATC (2uuS), Recommenueu 0S-Italy collaboiative guiuelines foi biacing anu anchoiing nonstiuctuial components in Italian hospitals, ATC-S1-2 Repoit, Applieu Technology Council, Reuwoou City, Califoinia, 0SA.
1S. 0xfoiu Bictionaiy of English (S eu.) (2u12). 0xfoiu 0niveisity Piess
29 14. Callahan, R., B. N. Baveity anu R. Clayton (2uu8), 'Emeigency Nanagement Netwoiks in Califoinia', in Piepaiing foi Bisasteis, Washington, B.C.: IBN Centei foi the Business of uoveinment, pp.S7-S9
1S. Noynihan, B.P. (2uu7), Fiom Foiest Fiies to Buiiicane Katiina: Case Stuuies of Inciuent Commanu Systems, Washington, B.C.: IBN Centei foi the Business of uoveinment
16. Kaji, A.B., Koenig, K.L. anu Lewis, R.}. (2uu7) 'Cuiient hospital uisastei piepaieuness', }ouinal of the Ameiican Neuical Association, vol. 298, No. 18, pp.2188-219u.
17. uautschi, 0.P., Cauosch, B., Rajan, u. anu Zellwegei, R. (2uu8, Naich-Apiil) 'Eaithquakes anu tiauma: ieview of tiiage anu injuiy-specific, immeuiate caie', Piehospital anu Bisastei Neuicine, vol. 2S, No. 2, pp.19S-2u1.