is the name of
one such software. (A free trial version is available from www.expertchoice.
com.) Expert Choice produces a measure of inconsistency (Forman & Saaty
1995). This measure is useful in identifying possible errors in expressing
judgments as well as actual inconsistencies in the judgments themselves.
Suggestions can be requested from the evaluators for improving consistency.
After forming the preference matrices, the process moves to deriving relative
weights for the various elements (see Appendix 1). Finally, all the compar-
isons are synthesized to rank the alternatives. The result is a set of priorities
for the alternatives. Sensitivity analysis is used to investigate the sensitivity
of the alternatives when the priorities of the criteria are changed.
Expert Choice provides various options for comparing criteria/subcriteria/
alternatives: the first is the numerical option where the decision making team
can enter numerical values between 1 and 9. The second is the verbal option
where semantic terms such as moderately more important, strongly more
important can be used. The third option is the graphical option where the
208
decision making team can make comparisons by contrasting graphical bars.
Graphical multiple bars and graphical pairwise comparisons are the two sub-
options under graphical option. As the name implies graphical multiple bars
evaluate all criteria/sub-criteria/alternatives simultaneously whereas in graph-
ical pairwise comparison option, decision-makers compare criteria/sub-criteria/
alternatives two at a time. The fourth option is the direct estimation where
the user simply produces a set of values reflecting the relative preference
for the compared elements. Millet (1997) evaluated different comparison modes
and found that direct estimation, and numerical pairwise comparison methods
are dominated by verbal comparison, graphical pairwise comparison and graph-
ical multiple bars based on perceived ease of use and accuracy criteria.
4. AHP model of alternative rail transit networks
There were a decision-making team and an expert team that carried out this
evaluation jointly. The expert team consisted of a transport expert, an expert
in quantitative decision-making, and a city planner. The decision-making
team consisted of the Mayor of Istanbul, The City Council Members, and
various bureaucrats. In this study, the
Goal was to prioritize the rail transit
network alternatives for the European side of the city.
Public transport, in general, has three main functionalities: commercial,
substitution, and social. The commercial functionality is primarily important
to the public transport systems operator trying to maximize revenues. In general
this objective can be expressed as maximize the number of passengers
served.
The substitution functionality is important for the policy makers. Motor
vehicle traffic is now considered as the major factor causing air pollution.
For a sustainable urban transportation system, the decision makers argue that
the growth of private car use in congested urban areas has to be reduced and
a shift from car to public transport is desirable. Thus, the objective of the policy
makers can be expressed as minimize the amount of car-kilometers driven in
the city.
The social functionality is less clear than the former two. In general, it
can be stated that it is a social goal in society that everyone must be able to
travel. Thus a societal goal may be expressed as everyone must have access
to the public transport system.
4.1. The criteria
The criteria of this study were developed based on these considerations. A long
list of possible measures was created based on the expert teams experience
209
and suggestions from the decision-making team. The main criteria are defined
as financial, economic, system planning, and policy.
Financial criterion: Three sub-criteria represent financial criterion:
Operating and maintenance costs (OPERATIN) of the rail networks
Network construction costs (CONSTRUC) of the alternative rail transit
networks
Rail vehicle purchasing costs (VEHICLE).
Rail transit operating and maintenance costs were calculated on the basis of
passenger-kilometers carried on each rail transit network.
Vehicle purchasing costs were calculated on the basis of the number of
rail transit vehicles required to meet future traffic demand.
Economic (ECONOMIC) criterion consisted of the following sub criteria:
Road vehicle operating costs (ROADVOC)
Road vehicle purchasing costs (ROADVIN)
Road accident costs (ACCIDENT)
Total trip time (TIME)
Environmental cost (ENVIRON)
Improving the existing rail transit system is expected to cause some changes
in the travel pattern of the commuters such as shifting from road to rail, and
this, in turn, will result in a decrease in urban road transport costs. The
transport model that was used to predict the impacts of the rail transit networks
on future travel patterns was multi-modal, i.e.; it included all transportation
modes (rail, road and sea) in the city as a whole. It was calibrated and vali-
dated with land-use and traffic data collected from 209 planning zones in
the metropolitan area in 1997. The model predicts the traffic flows by modes
of transport in respond to the changes in the land use pattern and the trans-
portation system in the city. For each rail transit network option, road transport
costs were calculated on the basis of the road vehicle-kms (private cars, buses
and minibuses) predicted to be driven on the roads of the metropolitan area.
Total trip time was the sum of the trip times of all commuters traveling
by all transport modes in the city. It was considered among the economic
criteria because the time spent in traveling is assumed to have an economic
value.
Road vehicle purchasing costs, cost of road accidents, and environmental
cost of each rail network were also calculated based on the number of road
vehicle-kms (private cars, buses and minibuses) traveled on the roads of the
metropolitan area. In the field of road traffic, there have been improvements
such as use of lead free gasoline and LPG (liquid petroleum gas) that have
210
decreased the emissions caused by road traffic. However, the rapid increase
in private cars and the longer travel lengths have limited the positive impacts
of these improvements. Total emissions caused by road traffic in Istanbul
have increased about 50% between 1990 and 2000 (Gerek 2002). Therefore,
it was assumed that the increase in the number of motor vehicles would
increase the road vehicle purchasing cost, cost of road accidents, and envi-
ronmental pollution.
System Planning (SYSPLAN) criteria consisted of the following items:
Capacity provided (CAPACITY) by the proposed rail transit network
Accessibility to major traffic generation and attraction centers (ACCESS)
Integration with other public transport modes (INTEGRAT)
Conformity of the alternative network system to the Master Plan 2010
(CONFMPL).
The capacity provided by each of the rail transit networks was calculated as
the total demand that could be met by the scheduled train services in the
peak hour over the entire rail network. Accessibility was measured as the
total number of major traffic generation and attraction centers in the city that
could be covered by the proposed rail transit network. The integration of the
rail transit system with other public transport modes criterion was further
subdivided into the connection to the main inter-city bus terminal of the city
(BUSTERM), the airport connection (AIRPORT), and the railway tube tunnel
connection to the future Bosphorus rail crossing (BOSCROSS).
Policy (POLICY) criteria consisted of the following sub criteria:
Staging flexibility of the rail transit network (STAGFLX)
Expropriation
1
difficulty (EXPROPRI)
Construction period (CONSPER)
Effective use of capacity of the existing LRT network (EXLRTUSE)
Staging flexibility represented the possibility of having a number of options
for extending the existing rail network under different circumstances in the
future with less negative impacts on the operation of the existing rail transit
services. Expropriation difficulty was measured by the total land expropriation
(land acquisition) cost of each network option. Construction period of each
alternative was estimated by considering not only the construction time of
the whole network but also the construction time of the underground sections
which would take much longer in tunneling as compared to the line sections
to be built at grade. Effective use of the capacity of the existing LRT network
was an important criterion from the operators point of view and it should
be considered together with the staging flexibility. In other words, each new
211
line to be added to the current network was expected to increase the rider-
ship on the existing lines, which are partly being operated under capacity.
Each alternative network represented the final configuration of the rail transit
network in the European side of the city in 2010. They are networks 1, 5
and 6 (Figures 2a, b and c).
An AHP model of alternative rail transit networks is given in Figure 3.
4.2. Scenarios, judgments and comparisons
It is extremely difficult to predict the future development of a fast growing
city like Istanbul. The historical development of the city has shown that the
master city plans that aimed at controlling the growth of the city in the past
have hardly been implemented for social, economical and political reasons,
and the city has generally grown beyond the limits of the development plans.
Therefore, it can be easily argued that the likelihood that the city will develop
according to the Master Plan (the second scenario) is not very high. At the
outset, it is estimated that this likelihood will be 33 percent and therefore
the expected growth of the city according to trend, the first scenario, will be
67 percent.
212
1218: Peak hour travel volumes are forecast for 2010 as 1,000 passengers per hour per
direction. Demand range covers both scenarios.
Figure 2a. Rail Transit Network 1.
213
1218: Peak hour travel volumes are forecast for 2010 as 1,000 passengers per hour per
direction. Demand range covers both scenarios.
Figure 2c. Rail Transit Network 6.
1218: Peak hour travel volumes are forecast for 2010 as 1,000 passengers per hour per
direction. Demand range covers both scenarios.
Figure 2b. Rail Transit Network 5.
The importance of the criteria was determined by our decision-making team
with the assistance of the expert team. The expert team facilitated the process
by explaining the relatively accurate and easy to use comparison methods
available in Expert Choice to the decision-making team. The decision-makers
themselves rejected the verbal comparison mode because of perceived diffi-
culty and the graphical multiple bars because of inaccuracy. Our decision-
making team found the graphical pairwise comparison mode to be the most
appealing and used it in all the following evaluations. Expert Choice trans-
lates these graphical preferences into numerical ratings to form pairwise
comparison matrix. These numerical ratings can be fractional numbers rather
than the whole numbers of the basic fundamental AHP scale since the graph-
ical mode is continuous.
4.2.1. Pairwise comparisons under trend scenario
Pairwise comparisons of main criteria. In the first matrix of comparisons of
the four main criteria with respect to the goal of choosing the best rail transit
network alternative, Financial Criterion was rated between equally to mod-
erately (closer to equal) more important than System Planning Criterion by
using graphical pairwise comparison mode and numerical translation of this
214
Figure 3. AHP model of rail transit networks.
preference given by the software was 1.2 and it was assigned in the first
row, third column (1, 3) position of the matrix (Table 2).
Similarly the score of 1.3 corresponding between equal to moderate (closer
to equal) dominance or importance, was assigned to Economic Criterion
over System Planning Criterion in the (2, 3) position with corresponding
reciprocals in the transpose positions of the matrix. Priorities derived based
on these comparisons were given in the right-most column of the matrix.
Financial criterion was the most important criterion (30 percent importance)
followed by economic, system planning, and policy criteria.
Table 2. Main criteria matrix.
Financial Economic System planning Policy Priority
Financial 1 1.4 1.2 1.3 0.301
Economic 1/1.4 1 1.3 1.3 0.262
System planning 1/1.2 1/1.3 1 1.1 0.227
Policy 1/1.3 1/1.3 1/1.1 1 0.210
Pairwise comparisons of secondary (or sub) criteria. Financial Criterion is
divided into three sub-criteria: Network Construction Costs, Rail Vehicle
Purchasing Costs, and Operating and Maintenance Cost. The importance of
these sub-criteria was considered to be proportional to the net present values
of the cost streams to be accrued within an evaluation period of 30 years
($ US 8,253 million; $ US 7,398 million, and $ US 2,143 respectively) and
determined accordingly. Therefore, their importance rating was 0.458, 0.416,
and 0.126, respectively. (Table 3)
Economic criterion is divided into five sub-criteria. Pairwise comparison
matrix of these sub-criteria and priorities as well priorities under system
planning and policy were given in Table 3.
Pairwise comparisons of tertiary (or sub-sub) criteria. Only integration with
other public transport modes was further subdivided into the fourth level,
tertiary sub-criteria. Priorities of the tertiary sub-criteria, connection to the
Main Inter-city Bus Terminal of the city (BUSTERM), the Airport connec-
tion (AIRPORT), and the connection to the future Bosphorus Rail Tunnel
crossing (BOSCROSS) are given in the priority column of Table 4.
Pairwise comparisons of the networks. Under all of the lowest level criteria
given above the decision-makers gave judgments on their preference for rail
transit network 1, 5 and 6, comparing them in pairs. The data given in
Appendix 2 were helpful in deriving these judgments. Results are given in
Table 5.
215
4.2.2. Pairwise comparisons under master plan scenario
Most of the pairwise comparisons made earlier under the first scenario
remained the same under the Master Plan Scenario. So in this section we
give only those comparisons, which changed under Master Plan scenario.
216
Table 3. Matrices for evaluating the sub-criteria under financial, economic, system planning, and
policy criteria.
Financial (1) (2) (3) Priority
(1) Network construction costs 1 1 4 0.458
(2) Rail vehicle purchasing costs 1 1 3 0.416
(3) Operating and maintenance costs 1/4 1/3 1 0.126
IR = 0.01.
Economic (1) (2) (3) (4) (5) Priority
(1) Road vehicle operating costs 1 1.6 2 3.2 1.6 0.328
(2) Road vehicle purchasing costs 1/1.6 1 1.7 1.7 1.5 0.228
(3) Road accident costs 1/2 1/1.7 1 1/1.2 1/1.9 0.126
(4) Total trip time 1/3.2 1/1.7 1.2 1 1.3 0.131
(5) Environmental costs 1/1.6 1/1.5 1.9 1/1.3 1 0.186
IR = 0.01.
System planning (1) (2) (3) (4) Priority
(1) Capacity 1 1.4 1.5 3.7 0.394
(2) Accessibility to major traffic
generation and attraction centers 1/1.4 1 1 1.6 0.238
(3) Integration with other public
transport modes 1/1.5 1 1 1.6 0.233
(4) Conformity to the master plan 2010 1/3.7 1/1.6 1/1.6 1 0.134
IR = 0.01.
Policy (1) (2) (3) (4) Priority
(1) Staging flexibility of the rail
transit network 1 1.3 1.2 3.4 0.300
(2) Expropriation difficulty 1/1.3 1 1.1 3.1 0.280
(3) Construction period 1/1.2 1/1.1 1 5.5 0.241
(4) Effective use of capacity of the
existing LRT network 1/3.4 1/3.1 1/5.5 1 0.079
IR = 0.02.
For example system planning priorities under the Master Plan were different
from their priorities under the Trend Scenario. The importance of confor-
mity to the Master Plan with respect to the capacity provided by the rail
transit network went up. Priorities of the other two sub-criteria remained almost
the same
Integration with other public transportation modes was another example
where the priorities were different. The priorities of the sub-criteria of the
policy criterion also changed. The Importance of expropriation difficulty
declined versus the importance of construction period.
5. Results and sensitivity analysis
In the final step all the comparisons are combined, or synthesized, to rank
the alternatives. The combined priorities of each alternative under the different
scenarios are given in Table 5. They are obtained as the sum of the products
of criteria priorities column times the priorities under each alternative
network. Under trend Network 6 is the best at 0.344 whereas it is second
best under master plan scenario. Assuming that the likelihood of Trend scenario
is 67 percent and implementing the Master plan is only 33 percent, overall,
the Rail Transit Network 6 received the highest ranking (0.67
0.344 +
0.33 0.335 = 0.341) followed by Network 1 (0.338) (Figure 4). Network 1
was better than Network 6 under the Master Plan Scenario, whereas Network
6 outranked Network 1 under the Trend Scenario. Networks 6 and 1 domi-
nated Network 5, under both scenarios.
A sensitivity analysis was performed and presented to the decision-makers.
The results of the sensitivity analysis showed that the Master Plan and the
Trend Scenarios are not significantly different from each other. Under both
scenarios, Network 6 performs considerably better than Network 1 under the
system-planning criterion, whereas under the policy criterion Network 1 is
the best rail transit network followed by Network 5 (Figure 5). If the system-
planning criterion gains more importance, e.g. its importance rating increases
217
Table 4. Priorities of tertiary sub-criteria with respect to the Integration with other Public
Transport Modes sub-criterion under Master Plan Scenario.
Priority
(1) Connection to the inter-city bus terminal 0.194
(2) Airport connection 0.063
(3) Connection to the Bosphorus rail crossing 0.743
IR = 0.01.
218
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2
1
0
.
3
4
4
0
.
3
4
5
0
.
3
2
0
0
.
3
3
5
from 23 percent to 33 percent, dominance of Network 6 over Network 1
becomes even more significant.
Network 6 is the most expensive alternative. Therefore it ranks last according
to the financial criterion. On the other hand, Network 1 is the best alterna-
tive under the financial criterion. When we performed the sensitivity analysis
219
Figure 4. Priorities of the Three Rail Transit Networks under both scenarios.
by varying the importance of the different criteria, Network 6 became as
preferable as Network 1 only if the importance rating of financial criterion were
raised to 75 percent from 30 percent under the Trend Scenario; under the
Master plan Scenario, it had to go up to 95 percent. Since it is unlikely that
the importance rating of the financial criterion would be dominant by that
much, Network 1s dominance was not sensitive to changes in the impor-
tance of financial criterion. We can even claim that whatever the importance
220
Figure 5. Sensitivity analysis under trend scenario.
rating of the financial criterion is, Network 1 is the best choice under the finan-
cial criterion.
6. Conclusions
Final decision of GIM
The Greater Istanbul Municipality (GIM), commissioned a consortium to carry
out a strategic rail transit network planning study on ways to improve the public
transportation system on the European side of the city. There were eight
alternative rail transit networks based on two land use scenarios that were
proposed.
The eight rail transit network proposals were first divided into three groups
with one alternative from each group being selected for the final competi-
tion. In this article, the final three alternatives were evaluated by using AHP.
They were prioritized according to the criteria that were defined for the
commercial, substitution and social functions of the public transport system.
Results indicated that overall the Alternative Rail Network 6 that would serve
densely populated areas was preferred. This network was also the best per-
former under the Trend scenario. The Alternative Rail Network 1, which would
serve the peripheries of the city, was the second choice. Network 1 supports
the master plan strategy mainly because it would help decentralize the popu-
lation by encouraging the development of sub-centers. It was the best one under
the Master plan scenario.
The public and the GIM both like the idea of preserving the historical and
natural structure of the city. This idea of preservation was one of the Master
Plan strategies. The Alternative Rail Transit 5 which radiates from the his-
torical peninsula creates a negative effect on the historical sites. As a result,
this network ranks last under both scenarios.
The sensitivity analysis indicated that if the likelihood that the city will
develop according to the Master Plan increases to 45 percent, overall
Alternative Rail Network 6 and Alternative Rail Network 1 become equally
preferable. This means that if local (including central planning) authorities
strengthen the control mechanism over the city according to the Master Plan
strategies, Alternative Rail Network 1 would receive the highest ranking
because it would be best for creating better living conditions in the city. This
situation directly depends on the control mechanism, which is under the power
of governmental authorities.
Since the priorities obtained, as a result of AHP application, for Network
6 and 1 were not significantly different, authorities came up with a new plan
altogether to construct a combination of Alternative Rail Networks 6 and 1,
221
a new Rail Transit Network 61 as a final decision (Figure 6). The Decision-
making team did not see any necessity to evaluate this new combination since
Network 6 and 1 performed very close to each other and much better than
Network 5. Authors caution the readers that this combination may not neces-
sarily be better than networks 6 and 1.
Contribution and benefits of AHP
The AHP has had appeal to decision-makers at all levels of decision-making.
It enables one to include both the strength of feelings needed to express
judgment and, the logic and understanding relating to the issues involved in
the decision. It elicits and combines the multiplicity of judgments in a sys-
tematic way to obtain the best outcome or mix of actions to be taken. Finally,
and more significantly, these outcomes are derived in an agreeable way that
is in harmony with our intuition and understanding and not forced on us by
technical manipulations. To sum up, the Analytic Hierarchy Process contributes
to solving complex problems by structuring a hierarchy of criteria, stakeholders,
and outcomes, by eliciting judgments to develop priorities, and synthesizing
these judgments throughout the structure to give the best choice.
222
1218: Peak hour travel volume in 1,000 passengers per hour per direction. Demand range covers
both scenarios.
Figure 6. Rail Transit Network 61.
Most researchers would use scoring methodology to solve multiple criteria
problems. However recent research has shown that, contrary to our intuition,
directly estimating importance rating for each criterion does not end up rep-
resenting the decision-makers real preference for one criterion over another.
In addition scoring methodology urges us to quantify all the criteria, while
the AHP can deal with intangibles, that is with concepts for which no measures
have yet been devised. The AHP overcomes most of the disadvantages of
scoring methods.
In general, because decision-makers fail to rank correctly the relative
accuracy of elicitation methods, there seems to be a need to direct decision-
makers toward better choice of techniques. In this study, the expert team
presented the relative accuracy and perceived ease of use of each of the
comparison methods provided by Expert Choice to the decision-making team
and let them choose which they preferred to use. Among the non-dominated
elicitation methods, the decision-makers did not select graphical multiple
bars because they understood that it would have low accuracy and they elim-
inated verbal pairwise comparisons because of the difficulty of translating their
judgments to words. The decision-making team thus selected the graphical
pairwise comparison mode as their preferred way to transmit their judgments.
The sensitivity analysis method of the AHP, by displaying different
outcomes depending on the priority given to high-level criteria, proved its
importance in the decision process. Sensitivity analysis is very important for
these kinds of studies, not only because there are enormous uncertainties
with regard to the future planning parameters, but also because the cost esti-
mates of the alternative rail networks are subject to change. Sensitivity analysis
was used to show how the preferred outcome would change as the circum-
stances changed, revealing under what assumptions the priorities of the
alternatives would be different and when they would be the same. Both were
very helpful to our decision-makers. They were much more comfortable with
their final decision.
Future research
In any decision all interested groups should have an opportunity to get involved
in the decision-making process. The technical role of the expert team is to
do an analysis that is valid, practical, relevant and constructive in clarifying
the issues that should be considered by all parties who will have an interest
in or some influence over the decision. In this decision, the main interested
groups were public transport users and operators, and nongovernmental orga-
nizations that represent the views of individuals and groups who will potentially
be affected, positively or negatively, by any of the actions being considered.
Among the stakeholders we have incorporated the views of the Mayor, the City
223
Council Members, and bureaucrats. Incorporating the rest of the stakeholders
such as representatives of the individuals and groups who will potentially be
affected by any of the decisions is an area for future research.
Another area for future research is incorporating dependence and feedback
among the criteria and the alternative decision actions. The Analytic Network
Process (ANP) feedback approach (Saaty 2001), is a generalization of the AHP
which replaces hierarchies with networks (www.creativedecisions.net/anp/
2001).
Metropolitan planning agencies face a daunting task when planning major
infrastructure projects. Multiple criteria must be considered in order to make
decisions that best satisfy concerns of cost, desirable economic and geographic
growth, and quality of life. This study has shown that AHP can be used as
an important tool for decision-makers in such multifaceted planning processes.
Using AHP and its sensitivity analysis helped decision-makers in Istanbul select
the best alternative for a new rail transit network. This rail system, Rail Transit
Network 61, is currently under construction in the Istanbul Metropolitan Area.
Note
1. Acquisition of ownership or property for public use.
Appendix 1. AHP methodology
The details of the methodology can be given as follows: We prefer explaining the method on
a hypothetical, simplified version of the rail transit network selection problem rather than on a
completely theoretical example. In order to set up an AHP model of the problem, first, the overall
goal should be identified, which is choosing the Best Rail Transit System. Then determine the
criteria that are important to achieve this goal. They are: Financial, Economic, System Planning
and Policy criteria. Assume we have three alternative rail transit networks (rail transit networks
1, 2 and 3) to be prioritized. Each alternative can be prioritized according to each criterion.
Figure A1-1 shows the AHP model of the problem.
The importance of each criterion with respect to others was given as follows:
Table A1-1. Comparing the criteria for importance with respect to the Best Rail Transit System.
Financial Economic System Policy Priorities
planning
Financial 1 3 2 3 0.461
Economic 1/3 1 2 3 0.262
System planing 1/2 1/2 1 2 0.153
Policy 1/3 1 1/2 1 0.124
Inconsistency ratio (IR) 7%.
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The judgments in Table A1-1 are entered using the fundamental scale of the AHP; a criterion
compared with itself is assigned the value 1 so the main diagonal entries are always 1. The
numbers 3, 5, 7, and 9 correspond to the verbal judgments given in the paper, Table 1. Criteria
on the left are always compared with criteria at the top. The Financial Criterion is moderately
(3) more important than the Economic Criterion. If the Financial Criterion is moderately (3)
more important than the Economic Criterion while choosing the best alternative, then the
Economic Criterion is 1/3 of the importance of the Financial Criterion. Therefore 1/3 is entered
in the Economic Criterion Financial Criterion intersection of the matrix.
After forming an importance matrix, it is normalized by summing each column and by dividing
each entry by the sum. Entries of this new, normalized matrix are in comparable scales and
the average values of each row give us an approximation of the priority ranking of each
criterion. (Saaty (2001) explains this as raising the matrix to a large power to capture all the
interactions.) Since Expert Choice