Outsourcing to India

The India Advantage

The Outsourcing History of India

The outsourcing history of India is one of phenomenal growth in a very short span of time.
Why Outsource to India?
If Software Engineering Institute's 'Capability Maturity Model Level 5' is the highest quality
certification in the software industry, then India's the place to be. With 65% of the world's CMM Level
5 companies and one of the world's largest pool of scientific and technical talent, India is a logical
choice for outsourcing.
What can be outsourced to India?
At a glance see IT related outsourcing options to India. This list, although not extensive, will entice
you with the overwhelming potential and possibilities of outsourcing. Click here and begin to explore a
new way of doing business.
Job Outsourcing to India
With the advent of globalization, more and more jobs are being outsourced to India. The outsourcing
trend has brought with it a vast number of opportunities to India. So why are people outsourcing jobs
to India? Let’s find out why job outsourcing has become so popular.
India Offers High-Quality Services
Outsourcing to India is now more about high quality rather than cost. Indian companies are fast
scaling up to match or surpass international quality standards and are ensuring that they stay ahead
through stable quality systems and continuous quality improvement.
Outsourcing BPO Services to India
Outsourcing BPO Services to India offers benefits not only in terms of cost reduction, but also in terms
of increased productivity and quality. Companies along with their customers benefit since they can
access some of the best talent and expertise in the industry at lower rates.
BPOs in India
Business process outsourcing or BPO in India has evolved from its early ‘sweat-shop’ image to the
status of a strategic differentiator in the global marketplace. BPO is the contracting of a business task
to a third party service provider. Factors responsible for outsourcing success are: quality processes,
scalability, integration of global markets and seamless global delivery of work across borders through
the internet.
The Investment Hub of India
Bangalore possesses much of the attraction of other cities in India for the BPO sector; talented
resources, good educational institutions, a large English speaking population, and technological
prowess. However, it is a proactive state government that makes constant efforts to facilitate new
investments, which gives Bangalore an edge over other Indian cities.
High Rise Bangalore
Bangalore has good infrastructure, with large floor space and great telecom facilities. With a huge
number of IT/ITES companies, R&D and product development facilities, and call centers mushrooming
the demand for commercial space has risen drastically. These companies want the best space, with
high ceiling heights, good broadband connectivity and areas of around 40,000 to 50,000 square feet.
Intellectual Property Outsourcing
Intellectual property (IP) refers to creations of the mind: inventions, literary and artistic works,
symbols, names, images and designs used in commerce. IP plays an important role in an increasingly
broad range of areas, ranging from the internet to healthcare to nearly all aspects of science and
technology, law, literature and the arts.
Business Opportunities in India
Are you looking at reducing your software development costs? One attractive way would be to relocate
some of the development work to countries like India. While there are tremendous opportunities in
these countries, a clearer understanding of the tax and legal formalities could mean the difference
between smooth outsourcing of work and a confusing tangle of delays and cost overruns. Here's an
article that discusses these issues in depth, without the confusing legalese.
The Legal Aspects of Outsourcing to India
If you are considering outsourcing to India, but need some information on the legal issues in offshore
outsourcing or are worried about whether your contract will be honored by the Indian Legal System,
read on.

Types of Outsourcing

The Outsourcing Hotspots in India

The Indian outsourcing industry is expanding beyond Bangalore to smaller cities and towns in order to
retain its competitive edge.
New Areas in Outsourcing
BPO is no longer restricted to back office work, and outsourcing processes as varied as e-governance
to Healthcare are rapidly gaining popularity.
Global Giants are Bullish on India
Looking at India as a possible outsource destination? Welcome to the gang. Sun Microsystems, LG,
Cisco, Ford, GE, Oracle all have announced plans to scale up their operations in India. This article
compiles recent announcements by some of the top global companies on their strategy regarding
outsourcing work to India.
The ITES Revolution
India's largest software house Tata Consultancy Services has tied up with finance company HDFC to
provide IT enabled services to overseas customers. This is just one of the many such deals as more
customers look seriously at India's low cost high quality talent. Call centers and back office processing
centers are just two of the many avenues open for outsourcing IT enabled services.
The Benefits of Outsourcing
Do you want to maximize your revenue and minimize your expenses? Do you want to get access to
specialized skills and services? Do you want to concentrate more on your core business? Do you want
to save on money, time and infrastructure?
If your answer is yes to any or all of the above questions, you might be interested in outsourcing.
Outsourcing has several benefits. Outsource and take advantage of the benefits of offshore
outsourcing. Read the following benefits of outsourcing to find out more about how outsourcing can
give your business a competitive advantage!
1. Take advantage of the cost-advantages!
Outsourcing to countries such as India can give you access to cost-effective services. The same
services with the same level of quality are offered in India for a much lower cost! This cost-advantage
has increased the number of services that are being offered to India. Services such as call center
services, teleradiology, medical billing, etc can help you save up to 60% of your total costs when
outsourced! Getting access to high-quality services at a cost-effective price is the biggest benefit that
you can get while outsourcing. Outsource and reap the benefits of outsourcing.
2. See an increase in your business
Another benefit of outsourcing is seeing a big increase in your profits, productivity, level of quality,
business value, business performance and much more. Outsourcing can help you see an increase in
almost every aspect of your business. Outsource and see your organization experience an increase in
every aspect with these benefits of outsourcing.
3. Save Big!
One of the benefits of outsourcing is that you can save on every aspect of your business and
increase your profits. When you outsource, you can save on time, effort, infrastructure and
manpower. Since you don't have to invest in infrastructure, you can also save on making unnecessary
fixed investments. Outsourcing removes the burden of changing or maintaining infrastructure. You can
also save on capital expenditure. Outsourcing can also help you save on training costs, because you
do not have to invest in manpower. These savings will help bring about an increase in your revenue.
Your organization can also save on investing in expensive software and technologies.
4. Get access to specialized services
By outsourcing you can get expert and skilled services. This benefit of outsourcing has been the
key reason why several outsourcers opt for outsourcing. The function that you outsource may
not be your core competency but you can find an outsourcing partner who is specialized in that
particular business process. Your outsourcing partner will be able to provide more proficient services.
This is yet another benefit of outsourcing, because if you perform all your business processes in-
house, you will not be able to provide specialized and skilled services. Outsourcing can give you this
advantage.
is an organization that offers a wide range of specialized business process outsourcing
solutions to global clients. Outsourcing business processes to us has enabled clients to cross-leverage
our skills and expertise across industry verticals and technologies to achieve greater efficiency and
quality levels in the outsourced process.
At , we have dedicated teams that offer outsourced services across a range of services which
include Call center, Data Entry Servicesand Engineering Services, Healthcare Services,
Financial Services, Software Development, Research and Analysis Services, Photo Editing
Services, Creative Services and Web-analytics Services.
Outsource specific processes to our expert teams and increase your ROI. Contact here.
5. Concentrate more on your core business
One of the benefits of outsourcing is that your organization will be free to concentrate on your core
business. By outsourcing all your non-core functions, your employees can be put to better use and you
will be able to see a huge growth in your core business.
6. Make faster deliveries to customers
Another benefit of outsourcing is that you can make quicker deliveries to customers. Your outsourcing
partner will be able to provide faster deliverables and you in turn will be able to make quick deliveries
to your customer. Faster deliveries can also help you save on time.
7. Improved customer satisfaction
With timely deliveries and high-quality services you can impress your customers. Outsourcing can help
you benefit from increased customer satisfaction and your customers will remain loyal to your
organization.

8. Benefit from time zone advantages

Outsourcing to countries such as India has a time zone advantage. Your night will be India's day. With
this advantage, your outsourcing partner can complete critical work and send it to you the next day.
Thus, your work is continued by your outsourcing partner even after your employees go home. This
enables the work to be completed much faster and gives your business a competitive advantage. This
is one of the benefits of offshore outsourcing.
9. Increased efficiency
Another benefit of outsourcing is increased efficiency. Your non-core business functions will be
performed efficiently by your outsourcing partner, while your core functions can be efficiently carried
out in-house. Thereby you can achieve overall efficiency and see an increase in your profits.
10. Give your business a competitive edge!
Outsourcing can help your organization gain a competitive edge in the market. You can also get
access to specialized services for different business processes and thereby provide your customers
with best-of breed services. Such strategic outsourcing can give your business a competitive edge
among your peers. The benefits of outsourcing can give your organization a cutting-edge in the
worldwide market. Outsource and take advantage of the benefits of outsourcing.
11. Outsourcing countries also benefit from outsourcing
Countries such as U.S, U.K, Norway and Australia amongst others can benefit by outsourcing. The
economy of these countries has increased tremendously after outsourcing. In the U.S, after the
outsourcing boom, the economy has increased, jobs have increased and the wages of American
workers have increased.
Why Outsource to India?
Today, outsourcing has almost become the order of the day. So why are global organizations choosing
outsourcing? More and more global companies are choosing to outsource today for a number of
reasons, such as, cost-effective services, increased efficiency, increased productivity, shared risks,
reduced operating costs, increased quality, better services and more time to focus on core
competencies. These are just a few of the reasons why organizations are outsourcing today. But why
outsource to India and why do companies outsource to India. India is the most ideal place to
outsource to, because India offers several advantages.
India has been a pioneer in providing outsourcing solutions and has been providing a range of
outsourcing services to countries across the globe. Today, India can be called as the world’s
outsourcing hub. Outsourcing to India can help your organization benefit from cost-effective services,
high-quality services, reduced operating costs, greater flexibility and faster-time-to-market amongst
others. These are just a few reasons why companies outsource to India. Another reason why
outsourcing to India makes good business sense is because India has high-end technology and best-
of-breed infrastructure. India has now become the world’s most preferred outsourcing location. India
is also the global hub for software enabled services and software development.
Outsourcing to India can give your organization a competitive edge. The following are a list of reasons
why companies outsource to India.
1. Cost-effective services
The numero uno reason why global organizations outsource to India is because India offers cost-
effective services. Outsourcing to India can help you save more than half of your operating costs!
India has a large, educated, trained and technically skilled manpower and this number only keeps
growing every year. Unlike the west, where technical talent is rare, India has a large pool of highly-
skilled professionals. Having a large technically skilled manpower has enabled India to provide cost-
effective services without compromising on quality. Outsourcing to India, can help you save on your
operating costs, while increasing your productivity, quality and efficiency.
2. High-quality services
India uses the latest in software, technology and infrastructure to provide global customers with high-
quality outsourcing solutions. India has proved that it is technically superior when compared to other
countries that provide outsourcing solutions. So, when you outsource your work to India, you can be
assured that the best technology and software would be used for your services. India has the largest
 English-speaking audience after the U.S. India also has a highly educated manpower that is talented,
educated, experienced, technically-skilled and computer literate. Outsource to India and be assured of
high-quality services.
3. Time Zone Advantages
The time zone advantages between India and countries in the U.S and U.K has proved to be another
important factor why companies outsource to India. Organizations who wish to provide their customer
with 24x7x365 days customer support or helpdesk services can outsource to India.
4. India’s stable government
India has celebrated more than 60 years of democracy and has one of the world’s most stable
governments. Building up the IT sector has been a top priority for the Indian government. India has a
ministry of information technology that quickly approves the implementation of IT projects and
streamlines regulatory processes. The Indian government has even released a bill termed as the “IT
act 2000” India has been rated to have the most excellent investment potential in the coming years.
The Indian government has given complete support to the IT and ITES industry in India. With ample
support from the government, Indians have been able to build high-tech IT parks which has the best
in technology and infrastructure. The Indian government has even permitted 100% foreign equity.
India’s fast growing economy has been yet another reason why companies are outsourcing to India.
5. The Indian Advantage
Cost-effective services are one of the primary advantages that India offers, but it is not the only
advantage of outsourcing to India. Outsourcing to India can give you access to professional and skilled
outsourcing solutions within a fast turnaround time. By outsourcing to India, your organization can
concentrate on core business activities and save on time, effort, manpower and infrastructure. More
than 20 Indian software companies have achieved the prestigious SEI-CMM level. India also has the
highest number of ISO-9000 software organizations. Outsource to India and give your organization a
competitive advantage.
6. Global organizations’ most preferred choice
India has been the most preferred choice among global organization when it comes to outsourcing. In
the U.S alone, more than 80% have ranked India as their first choice, when outsourcing software and
IT services. The U.S has also recognized India as an outsourcing superpower. The number of
organizations outsourcing services to India has only been increasing over the years. This is reason
enough to outsource to India.

Why Outsource to ?
• High-quality and cost-effective services

• High-end technology and best-of-breed infrastructure

• Skilled, talented and experienced professionals

• Wide range of experience in providing outsourcing solutions

• Wide range of services

• Save on time, effort and infrastructure by outsourcing

• Maximize revenue and minimize expenses

• Quick turnaround time

• Latest software and technologies

 The Future of Outsourcing – Opportunities and Challenges for India
Business Process Outsourcing (BPO) will include IT outsourcing and mainstream BPO expenditure is
likely to grow worldwide by 10 per cent a year from $140 billion in 2005 to over $220 billion by
2010. (Source: Logica CMG study)
The industry is rapidly growing and maturing and India has established itself as a major outsourcing
hub.
India is the world’s favorite outsourcing destination
India's share of the global offshore outsourcing market for software and back-office services is 44%.
According to the National Association of Software Companies (Nasscom), India’s premier trade body of
the IT software and services industry, technology and IT services exports in India were worth $17.2bn
(£9.5bn) in the year ended March 2005, a rise of 34.5% over the previous year. A further expansion
of 30% in exports is predicted in the next twelve months, to reach $22.5bn. The US accounts for 68%
of Indian exports.
Current outsourcing trends worldwide

1. Outsourcing in traditional areas like customer care, financial services, manufacturing, IT, ITES is
growing.

2. Large multinational companies are investing in captive BPO units in supplier countries in multiple
locations, to reduce risk and control quality.
3. Outsourcing is becoming more sophisticated. Customers are looking for business process
excellence, speed to market, improvement in quality, benchmarking to world-class standards. CEOs
are involved to ensure the long-term success of strategic offshoring decisions. On their part,
suppliers understand that they must compete globally and that outsourcing will play a more
transformational and strategic role for the client.
4. There is increasing global competition and pressure on margins from emerging lower-cost
outsourcing destinations.
5. Risk factors for outsourcing like terrorism and war, disaster and disease make contingency plans a
necessity.
6. The IT industry will see roughly 10 to 15% of its jobs move overseas during the next ten years,
inviting more political debate.
7. For the past two decades, China has been growing at an astounding 9.5% a year and India by
6%. They are impacting the global economy and leading the outsourcing revolution.
Future outsourcing trends worldwide
1. Outsourcing expenditure will continue to rise.
2. More countries will find outsourcing attractive, creating a multi-polar world. Following the lead
of the US and UK, the European Union markets will expand their offshoring programs, while Japan
will increasingly look to China for its needs.
3. Customers will take greater control in driving and designing deals.
4. The interlinking of the supply chains brought about because of outsourcing will create stability as
companies will put pressure on governments to avoid wars.

5. Risk factors and unexpected occurrences like war, terrorism, disease, natural disasters and
economic upheavals can throw a wrench in the works.
6. The rising price of oil will put increasing pressure on companies to both utilize technology and
outsource to remain profitable.

7. The rising price of oil will cause oil consuming countries like the USA to be less competitive resulting
in more outsourcing to India and China.

8. India will show excellence in Services that require advanced English like Research and Analysis
Outsourcing, Content and Medicine.
9. Political backlash over outsourcing is likely to lessen over time as economies strengthen and
companies continue to reap the benefits of offshoring.
10. Technological power will shift from the West to the East as India and China emerge as big players in
the global outsourcing market. The two countries have the size and weight to transform the 21st
global economy.

11. By 2015 China will be No. 1, India No: 2 in the global top five outsourcing destinations.

12. Vendor focus will shift from basic skills, costs and processes to domain knowledge, transition
challenges, change management, HR issues and governance.
13. Regional outsourcing hubs will develop as companies will take strategic near-shoring
initiatives to minimize risk and leveragecultural and linguistic compatibility. The supplier countries
are in the same time zone as their customers.

14. The large diverse Indian companies will face stiff competition from new focused smaller companies.
Because these companies are able to focus and become excellent in one are they will be able to
provide a higher level of service.

Opportunities for India

Near-shoring as a business strategy

India can collaborate with other countries to leverage local knowledge of the business environment
and language skills while providing its domain knowledge and technological expertise for successful
outsourcing. For example, TCS has a Latin American arm based in Mumbai, India which serves an
insurance client in Chile with a center in Uruguay as a near-shore location. has a collaboration
with a company in NE India that leverages the unique talents of the people of this region.
Opportunity areas
Today more industries are where IT was in the 1990’s - knowledge based. Research and Analysis
Outsourcing may soon be the biggest revenue grosser in India as BPO companies move up the value
chain in their service offerings. This includes:

1. Research and Development

○ Product Innovation - Companies are going beyond basic research to invest in innovation and
new product development. Companies that have invested in R&D in India are Cisco Systems,
Motorola, Hewlett-Packard, Google General Motors Corp. and Boeing Co among others.
○ Co-development- In pharmaceuticals, India has the opportunity of co-development and
ownership of new patented drugs through drug research, clinical trials and manufacturing.
Indian pharma major Ranbaxy has an agreement with MNC GlaxoSmithKline to commercialize
compounds they develop together.
2. Legal Outsourcing
India ’s large pool of qualified English-speaking lawyers with experience in the British legal system
 can offer paralegal support, legal support and patent services. A few Indian companies affiliated
with American law firms are now able capture a tiny piece of the American market. They are now
doing legal research at very high rates by Indian standards but yet 50% below typical American
rates.
3. Engineering Outsourcing
India can provide high-quality engineering services in the fields of:
○ Mechanical & Electronic engineering - analysis and design , embedded software

○ Plant Design, Process Engineering

○ Plant Automation Services

○ Enterprise Asset Management and OEM solutions

4. Remote Infrastructure Management Services

India can offer management services for IT infrastructure, applications operations, IT security and
maintenance. This sector presents great potential through large-value multi-year contracts
5. Accounting Services
We are in the initial stage where payroll processing services and some accounting is being done
for large American companies. This trend will continue and soon a full range of accounting and tax
services will be provided by Indian companies.
6. Outsourcing opportunities for India exist in other fields like Financial Research, content
development, medical writing: animation, film, publishing, web services; Human Resource
outsourcing: recruitment, training, Education, Nanotechnology and many others.
Challenges for India
Rising competition

• In the next ten years, China will replace India in its number 1 position in the global ITES-BPO
industry.

• Rising costs and low efficiency in many cities like Bangalore will make software outsourcing less
attractive in future. The giants may show a drop in earnings.

• India ’s terrible Infrastructure will continue to be a drag on the potential of India giving other
countries the competitive advantage.

• Other competing countries providing low-cost outsourcing options will exert a downward push on
costs – East Europe, Latin America, South Africa

Infrastructure

• India ’s ability to develop infrastructure is far outpaced by neighboring China

• Metro cities are getting saturated and costs are rising -- Tier II towns need to develop infrastructure
but India’s track record does not bode well for fast development.

Human resources and training

• The demand-supply gap in India for knowledge workers is being felt now in Bangalore but may
peak India wide in 2008-2009

• The education system needs transformation to produce people with skill sets that match industry
needs.
• The transition to knowledge processing will be a much bigger challenge for the Indian company and
employee than it was for BPO services. The typical college graduate many not have background or
flexibility to understand global issues required by this type of service.

• Stay On Top of the Global Outsourcing Opportunity

• How will outsourcing impact Americans, Europeans and others and what you can do to get onboard
this global opportunity.
• While tracking the number of visitors coming to we have noticed that out of the hundreds
of global visitors coming to our website daily, many of them want to know about outsourcing
trends.
• Why do so many people want to know about these trends? Our analysis reveals that there is a
considerable amount of interest on this topic. So we will try to provide some answers.
• We will post some insights regularly on the future of outsourcing to India. After all we are in the
middle of it. We talk with customers, potential customers, vendors and consultants and our
employees. Bangalore is close to ground zero.
• Our goal will be to see the trends and look into the future of outsourcing to India. We have an
article on this site about the history of outsourcing. Now, let us try and look at the future. We
are all familiar with BPO and outsourcing data management, software development, and financial
services. But how long will all of this continue?
• What new services will be outsourced? What new technologies are facilitating outsourcing? What
areas are experiencing rising or falling costs? How are American companies discovering new ways
of transitioning their work to India? Who are the players? What are Indian students doing to gear
up? Are young foreigner entrepreneurs' pioneering new opportunities in India? What countries are
just now discovering outsourcing? What emerging trends can I take advantage of?
• We hope to answer some of these questions over the weeks and months ahead. We will not hold
back any secrets, but tell it like it is so that you can hear it fast and to the point.

• Call Center Services

• Data Entry Services

• Engineering Services

• Healthcare Services

• Financial Services

• Software Development

• Photo Editing Services

 • Research and Analysis Services

• Creative Services

• Web Analytics Services

TEN Distinct Outsourcing Solutions from

At , we provide a wide range of proficient and high-quality outsourcing solutions across
different industries. The following are the ten outsourcing services that we provide to our global
customers.
Call Center Service
With our strategic and technology-driven call center services you can experience a transformation in
your business processes. Outsource call center service to and save up to 50% on your
operating costs!

• Inbound Call Center

• Outbound Call Center

• Telemarketing Services

• Technical Helpdesk Services

• CATI Services

• Disaster Recovery Services

• E-mail Support Services

• Chat Support Services

Data Entry Services
Our professional and competent data entry services can maximize your productivity and reduce your
administrative tasks. Outsource data entry services to and experience fast, accurate, efficient
and reliable services.

• Data Entry Services

• Data Conversion Services

• Data Processing Services

• Catalog Processing Services

Transcription Services
We can transcribe almost any audio/video file. Just send us the files to be transcribed and get access
to accurate transcription services, delivered to you ahead of schedule. Outsource transcription
services to and get access to quality and cost-effective services.

• Legal Transcription

• Video Transcription

• Audio Transcription

• Market Research Transcription

• Academic Research Transcription

• Media Transcription Services

• Business Transcription Services

• Toll Free Dictation Transcription

• Foreign Language Transcription

• Audio Editing Services

Engineering Services
We provide innovative engineering services that are both functional and aesthetically appealing.
Outsource engineering services to for high-end engineering services that are both efficient and
cost-effective.

• Mechanical Engineering

• Architectural Services

• Civil Engineering

• Structural Engineering
Healthcare Services
With our high-quality, skilled, accurate and reliable healthcare services you can see a significant
increase in your ROI. Outsource healthcare services to and save more than 60% on your
operating costs!

• Medical Billing and Coding Services

• Medical Transcription Services

• Teleradiology Services

• Healthcare Software Solutions

• Other Healthcare Services

Financial Services
Our precise, error-free, professional and organized financial services can effectively increase your
productivity and profitability while reducing your operating costs. Outsource financial services to
and give your business a competitive edge!

• Accounting Services

• Bookkeeping Services

• Tax Preparation Services

• Financial Analysis Services

• Payroll Processing Services

• Insurance Services
Software Development
offers customized software development services that are tailor-made to meet your needs.
Outsource software development to and benefit from our offshore and onsite development
models which can give you greater flexibility.

• Custom Software Development

• Software Testing Services

• Maintenance Services

• Website Design Services

• Infrastructure Management Services

• Web Enabling Legacy Applications

• Software as a Service

• Open Source Solutions

• Content Management Systems

• Customer Relationship Management

• Product Development Services

Photo Editing Services
At , we offer innovative photo editing that can effectively make your photos and images sharper,
more beautiful and customised to make it look the way you want it. Outsource photo editing
services to for customized solutions at a cost saving of more than 60%!

• Post Processing of Real Estate Images

• Image Enhancement

• Conversion of raw images

• Photo Restoration

• Image/Photo Manipulation

• Image Path Fixing

Research and Analysis Services
Our intensive research services that can help you understand your business and devise effective
strategies. Outsource Research & Analysis services to for comprehensive, competent and
professional research services.

• Market Research

• Financial Research

• Pharmaceutical Research

• Research Reports

• Quick KPO Solutions

Creative Services
We offer high-quality content, creative designs, innovative animations, cost-effective printing solutions
and strategic advertising services. Outsource creative services to and get access to cutting-
edge services.

• Writing Services

• Design Services

• Film Services

• Print Services
• Advertising Services
Web Analytics Services
With our knowledge in different web analytics tools, accurate data auditing, in-depth reporting and
effective optimization, you can take informed business decisions. Outsource web analytics services
to and get a better focus on your data.

• Software Configuration

• Dashboard Creation

• Reporting and Analysis

• Data Auditing

• Website Optimization
Additional Services
Apart from our ten distinct services, we provide a range of other services.

• Translation Services

• Business Incorporation Services

• Curriculum Development Services

• DTP Services

• Event Registration Services

• HR Services

• Internet Publishing Services

• Internet Marketing Services

• PPC Marketing Services

• Technical Writing Services

• Specialty Writing Services

• Visual Communication Services

Is Outsourcing to India Good for Your Business?

Yes, outsourcing to India is good for your business and here are the reasons why:

Get more work done at a lesser cost: During this economic meltdown, almost every
organization, wants to increase productivity with their existing staff. But this will not be easy
without outsourcing. Making a decision to outsource can give you access to more resources
without you having to spend too much money. So, outsourcing can help you save on hiring new
resources. You can fully utilize both your existing resources and your outsourcing vendor to
increase your productivity.
Achieve scalability: Managing a business can be tough, as you have to face unpredictable
situations that might require you produce more results within a short notice. You might be
having only a limited amount of staff who can only take on a limited amount of work.
Outsourcing to India can provide you with scalability and help you deal with extra or
unpredictable work. You would not have to worry about unpredictable situations when you have
an offshore vendor in India.
 Delegate non core work: The key to a successful business is doing what you do best and not
getting yourself involved in noncore activities that can shift your focus away from your core
competencies. For example, you may be making a successful product that is meeting the needs of
consumers. But now, you require customer support and market research to improve your brand.
Such work as these can be easily outsourced to India, leaving you with more time to invest into
building your business.
Affordable labor: Indian labor is much cheaper when compared to American labor. You can
utilize the skills of an experienced professional at half the cost, when compared to hiring an
experienced American professional. During times when you cannot afford high-priced staff, you
can outsource your work to India. You can get access to skilled services while still maintaining
your budget.
Increase bandwidth with outsourcing: If your staff is too less, you may not be able to meet
demands when you encounter an increase in work. On the other hand, if you have too many
employees, they might get bored and dissatisfied when there is no work. Outsourcing can help
you increase your bandwidth as and when you require. This way, you can effectively utilize
your core team and use offshore services as and when you have a need.
Skilled resources: By outsourcing your services to India, you can get access to skilled
professionals. India has a large pool of English speaking graduates, post-graduates and PhDs. A
large percent of young Indians are also computer literate. You can expect quality services, in any
field with India as your partner.
Why not get started with outsourcing? All you have to do is find an offshore vendor and then
discuss your requirements. Choose India for outsourcing and watch your business grow to
greater heights.

E-governance Services
• E-governance or electronic governance may be defined as delivery of government services and
information to the public using electronic means.

• The private partner brings in specialized IT skills and other resources. Outsourcing helps the
government, generally lacking in the knowledge of current and emerging IT technologies, to make
the right choice of technology.

• Project management skills in government are also quite poor and by outsourcing, services can be
digitized with least penalty in time, cost and other resources. The private vendors would generally
work more efficiently and effectively for faster development of projects at a lower cost. Day-to-day
hassles of running, maintaining and managing the system can be left to the more specialized
private partner.

• Outsourcing also allows mountains of inherent legacies of the government systems to be by-passed.
Legacies reside in the organization, the hierarchy, the processes, the decision-making and in the
people involved. Dozens of approvals required in the sanction of projects result in huge delays in
implementation of projects and, finally, poor quality of service delivery. The choice of outsourcing
makes it possible to jump over these legacy systems in one go, bringing relief to the government
IT-administrators, who need not then be afraid of the auditors and their guillotines.
• The most important advantage of outsourcing lies in the fact that the government can concentrate
on their core competencies. Productivity can thus be enhanced.

Outsource to and leverage the advantages of outsourcing.

Retail Services Outsourcing
• Geographic borders and time zones mean little for retail and manufacturing enterprises competing
for mind share and market share in the global economy.

• With supply chains that span the globe, businesses are pushing to get their products to market and
into the hands of their customers more quickly and more efficiently than ever before, little or no
margin for error, they need experienced partners who can help them get the job done right, the
first time.

• Major chains are expanding their presence across geographic regions and, in many cases, across
national boundaries. Additionally, they are expanding into new markets that extend their brand to
new product categories.

• Meanwhile, with the Internet has raised expectations for customer services. Customers are
expecting retailers to deliver a consistent experience, regardless of whether they are inside the
store, phoning a call center, or at their computer. Outsourcing these services proves both cost
effective and leads to increased productivity.

Outsource to and benefit from expert, professional and skilled services that can
tremendously increase your productivity.
Pharmaceutical Research Services

• From drug discovery to selling, the pharmaceutical industry needs new solutions. Utilizing
information technology efficiently is a critical component for business success and gaining the
competitive edge.

• Outsourcing provides the small pharmaceutical company the ability to take new drugs through
clinical trials by avoid the investment in infrastructure which would normally be necessary.

• After InfoTech firms, it's the turn of biotech and pharma companies to look at outsourcing from
India. According to Proximare Inc, a consultant for pharma and related companies, over $200-
million worth work is likely to be outsourced from India over the next 12 months in the field of
biotechnology and pharmaceuticals.

• These companies are mostly looking at collaborative research outsourcing work to be done out of
India. Collaborative research outsourcing (CRO) is likely to become the next big wave after contract
research outsourcing

Outsource Research and Analysis services to and benefit from professional and
expert pharmaceutical research services.
Financial Services

• The role of outsourcing in financial services is undergoing fundamental, industry-wide changes.

Financial services providers and vendors of IT products and services to the financial sector have
long used outsourcing to meet their limited tactical goals.

• Enterprises are relying on outsourcing as part of their broader strategic sourcing plans. Their goal is
to improve competitiveness while reducing costs.

• A recent study conducted by The Economist Intelligence Unit shows that approximately 30 percent
of the companies (in the study) outsource finance and accounting functions, with two-thirds of
 those (65 percent) characterizing the arrangement as successful (57 percent) or very successful (8
percent).

• While cost savings and increased productivity are key motivators for outsourcing, the study
determined that finance and accounting outsourcing is increasingly being used as a catalyst for
business transformation.

Outsource financial services to and benefit from accurate, professional and error-
free services that can give your organization a competitive edge.
Healthcare Services
• IT will provide healthcare organizations opportunities in 2004 to improve quality and reduce costs,
while presenting challenges to the security and privacy of patient data.

• Healthcare's provider sector is opening its minds to the possibilities of business transformation
through BPO. Rather than just focusing on the bottom line, they're realizing that savings from
reduced operating costs can be redirected to investments in improving patient care quality, medical
facilities or equipment and salaries.

Call Centers in India

Global organizations have always preferred outsourcing call center services to India, when compared to
outsourcing to China, Philippines, Malaysia and other Asian countries. India has always been the most
preferred outsourcing location, because call centres in India offers a wide variety of advantages that
other countries do not offer. Today, having call centers in India has become the norm for several global
companies. India has been able to effectively meet the growing international demand for call center outsourcing
services by providing cost-effective services and customer-oriented call centers. Many international
organizations are also setting up call centres in India, because India has a large qualified workforce and can
also provide cost-effective call center outsourcing services. Outsource call center services to India and give
your organization a competitive edge. The following are a list of reasons why outsourcing call center services to
India makes business sense.
Why outsource to call centers in India?
1. Large and educated workforce
Call centers in India have a largest number of qualified, tech-savvy, IT literate, trained, skilled and experienced
professionals. India has the largest English-speaking population after the USA. India’s large and well-educated
workforce has been one of India’s main advantages over other countries. India will continue to have a well-
educated and large workforce, because India has an ever increasing number of college graduates and a large
number of successful training industries. These factors ensure that India’s resources will keep increasing year
after year.
India’s large manpower is willing to work for a lesser price. In a call center operation, manpower typically
accounts for 55 to 60 percent of the total cost. In India, manpower is available at a fraction of the cost
overseas. Initial investment in infrastructure and training can be expensive and make one believe that the
promise of cost reduction is false. However, there will be savings and the fact that several global giants
continue to set up call centres in India is proof of this.
2. Specialized call center outsourcing services
Call centers in India have experience in offering a number of call center outsourcing services, such as, inbound
call center, telemarketing services, technical helpdesk services, CATI services, disaster recovery services,
email support services and chat support services amongst others. Call centers in India can also provide a host
of IT enabled services, such as, helpdesk services, accounting services, transaction processing services,
remote network management and end-to-end processing amongst others. Call centers in India can offer expert
product specific solutions, such as risk modeling, data mining, actuarial services and underwriting variation
analysis. Call centers in India offer cost-effective call center outsourcing services without compromising on
quality. Call centers in India also have the best of technology, people, processes, resources, operational
expertise.
3. Time Zone Advantages
More and more global organizations have been outsourcing call centers to India, because of India’s time zone
advantages. India’s twelve hour time difference enables global organizations to provide their customers
with 24x7x365 days services. By taking advantage of India’s time difference, companies in the U.S have
been able to ensure that their customers receive round-the-clock customer support. By outsourcing call centers
to India, you can take advantage of India’s time zone advantage.
Get the India Advantage!
4. India’s Policies
The Indian government has extended its support to the outsourcing and IT industry. The government of India
has allowed duty free exports of capital goods and has provided tax exemption on the export of ITES. The
Indian government has also aided the Indians in building software technology parks that have the latest in
telecom facilities and infrastructure. This support from the Indian government has gone a long way in making
India the world’s most preferred outsourcing location.
5. Latest Technology and High-end Infrastructure
Call centers in India employ the use of the latest technology, the best software and high-end infrastructure to
provide high-quality customer support services. India has also experienced privatization and reduction in the
tariff of internet services, telecom, cellular services and paging services. This has given India an advantage
over other locations, in terms of infrastructure. India has the largest number of state-of-the-art call centers
in the world. The Government of India has recognized the potential of IT-enabled services and has taken
positive steps by providing numerous incentives.
6. Cost-effective call center services
Another important factor why global organizations prefer outsourcing call centers to India is because call
centers in India offer cost-effective customer support services without compromising on quality. With
the low cost of manpower available in India, Indian call centers have been able to provide high-quality call
 center outsourcing services on a 24x7x365 days basis, at a cost which is more than 50% less if performed in
the U.S or U.K. These reasons have encouraged more global corporations to outsource call center services to
India, because they can get access to quality call center outsourcing services at a cost-effective price.
7. India enjoys the confidence and trust of global organizations
India has been one of the first nations to step into the call center outsourcing industry. Global organizations
have already outsourced call centers to India and have found India to be an ideal outsourcing provider. Today,
some of the world’s global giants have a base in India, from where they provide customer support services to
their worldwide customers on a 24x7x365 days basis. These successful call center outsourcing ventures have
encouraged more and more global organizations to outsource call center services to India and give their
organization a competitive advantage

• 's 5-Stage Outsourcing Process - to ensure smooth transition and

completion of your project.
• 1. Establish Contact

•
• 2. Requirement Analysis
•

•
• 3. Pricing and Contracting
 •

•
• 4. Project Initiation

•
• 5. Project Steady State

The Business Modeling Process at

Business Analysis or Business Modeling helps the analyst understand and visually depict a business. It also
helps in developing Business Use Case Models, Business Analysis Models, Domain Models and the
organizational context for the Business. The following diagram outlines the business analysis process followed
at while devising a business analysis software solution.
Assess Business Status
The goal of assessing business status in the Early Inception Phase is to get a strong indicator of where your
organization or organization processes currently stand in relationship to the vision statement you have
articulated. Your software implementation strategy will be based on the gap between the current status of your
organization or organization processes and your vision.
Assessing your business status is not a one-time event. It is important that you continually assess your current
software business status. Don’t assume that there is a clear end-point in the process. It is important to stop and
look at pre-determined points to judge the extent to which the plan has been successful.

These are the following activities and results carried out during this phase.
Activities Key Resulting Factors
• Capture a Common Business Vocabulary • Business Vision
• Maintain Business Rules • Target Organization
• Assess Target Organization Assessment
• Set and Adjust Objectives • Business Glossary
• Identify Business Goals • Business Rules
 • Define the Business Architecture • Business Goals

Describe Current Business

The goal of this process is to understand your current business. It looks at what the vision statement of your
business is and identifies your target audience. It also studies the plans made to achieve your business vision.
This process also identifies the users of the system and the functions that each user executes that would
contribute to the success of your business. It also considers the business goals for each user within the system
and the rules that govern the user in achieving these goals as defined in the Business.
These are the following activities and results carried out during this phase.
Activities Key Resulting Factors
• Assess Target Organization • Target Organization Assessment
• Find Business Actors and Use cases • Business Vision
• Set and Adjust Objectives • Business Analysis Model
• Find Business Workers and Entities • Business Architecture Document
• Capture a Common Business • Business Use Case Model
Vocabulary • Business Use Cases
• Define the Business Architecture • Business Use Cases Realization
• Maintain Business Rules • Supplementary Business
• Identify Business Goals Specifications
• Business Glossary
• Business Rules
• Business Goals

Identify Business Process

The goal of this process is to clearly articulate the business processes that are defined to help an organization
achieve their business objective and business vision. This process is essential for the management to
effectively identify real organizational constraints, and allocate appropriate resources to relieve those
constraints.
Once these business processes are identified and well defined, it provides a powerful means to reproduce the
company’s goals and objectives. This in turn aligns the thinking of the personnel and management accordingly.
The purpose of any business is to convert investment into profit. An organization that invests its time in defining
these business processes has covered half of its investment in profit.
These are the following activities and results carried out during this phase.
Activities Key Resulting Factors
• Maintain Business Rules • Business Vision
• Set and Adjust Objectives • Business Architecture Document
• Define the Business Architecture • Business Use Case Model
• Capture a Common Business • Business Use Cases
Vocabulary • Supplementary Business
 • Find Business Actors and Use cases Specifications
• Identify Business Goals • Business Glossary
• Business Rules
• Business Goals

Refine Business Process Definitions

The goal of this step is a more detailed definition of the business processes, that can be understood by
someone outside the organization. This step describes from an external viewpoint what the processes are,
without including internal details such as information structures or the roles involved. Typically, this is done
through text documents, although some also illustrate business process flows with simple activity diagrams.
These are the following activities and results carried out during this phase.
Activities Key Resulting Factors
• Detail a Business Use Case • Business Use Case Model
• Review Business Use Case Model • Business Use Cases
• Structure the Business Use Case • Supplementary Business
Model. Specifications
• Review Record

Design Business Process Realizations

The goal of this step is a description of how roles collaborate to perform the process, and what information
objects are used, managed, or produced. This is where you get into the details of the process and start building
the business analysis model.
These are the following activities and results carried out during this phase.
Activities Key Resulting Factors
• Capture a Common Business • Business Glossary
Vocabulary • Business Analysis Model
• Find Business Workers and Entities • Business Use Cases Realization
• Define the Business Architecture • Business Architecture Document
• Maintain Business Rules • Business Rules

Refine Roles and Responsibilities

The goal of this step is to identify all the key business roles and responsibilities in every identified business
process. The following are the activities and results carried out during this phase.
Activities Key Resulting Factors
○ Define a Business Entity • Business Worker
○ Review Business Analysis • Business Entity
Model • Business Event
• Review Record
Explore Process Automation
The goals of this step are to identify possible business process automations (BPA). BPA is the process of
integrating enterprise applications, reducing human intervention wherever possible, and assembling IT services
into end-to-end process flows. As a significant part of business process reengineering, BPA improves
operational efficiencies and reduces risks.
These are the following activities and results carried out during this phase.
Activities Key Resulting Factors
○ Set and Adjust Objectives • Business Vision
○ Define Automation • Business Analysis Model
Requirements • Business Use Case Model
• Supplementary Business
Specifications

Develop a Domain Model

The goals of this step are to create and validate a domain model that matches the business needs to the real
life scenario. Developing a domain model also captures the most critical business rules for the Business
Process. Modeling key concepts or business entities and their relationships clarifies the team's understanding
of the problem to be solved. It allows the team to uncover subtle complexities early on, as well as establishes a
common vocabulary.
A domain is an area of knowledge or activity characterized by a family of related systems. The domain model is
a subset of the Business Object Model. A domain model captures the most important Business Entity
abstractions (modeled as UML classes) within the context of the domain. A domain model does not include any
business worker definitions.
These are the following activities and results carried out during this phase.
Activities Key Resulting Factors
• Maintain Business Rules • Business Rules
• Capture a Common Business • Business Glossary
Vocabulary • Business Entity
• Define a Business Entity • Business Analysis Model
• Find Business Workers and Entities • Review Record
• Review Business Analysis Model

The function of business analysis is critical in the success of a software project. The process needs to be
continuous, from the start to the finish.
The business analyst plays an important role in every stage of the software development life cycle and ensures
that the solution that emerges out of the whole process meets the business goals of all the stakeholders
involved.
Outsource your software consulting to India
Do you require high value software consulting services? Why not consider outsourcing to India?
Indian software consultants offer carefully analyzed, dynamic software solutions that will bridge the gap
between your business vision and organizational processes.

Outsourcing Financial Analysis Services to India

India is today the preferred destination for FAO (Finance and Accounts Outsourcing). The success of India’s
outsourcing firms has ensured that more than 80 per cent of the Fortune 500 companies are offshoring or
evaluating the outsourcing of their non-strategic processes now. Read our Financial Case Study on Financial
Analysis.
The country with its reputation for IT and ITeS services is a global outsourcing hub for financial services, with
half of its BPO revenues coming from the BFSI sector (Banking, Financial Services and Insurance). The size
of the global industry for financial services outsourcing is expected to touch $47.6 billion by 2008.
Beyond the advantage of lower costs, lies India’s talent pool of qualified Financial Analysts and Chartered
Accountants with domain expertise in every sphere of the finance arena.

Size of industry
The industry has been growing rapidly. It grew at a rate of 38% over 2005. For the FY06
financial year the projections is of US$7.2 billion worth of services provided by this industry.
The base in terms of headcount being roughly 400,000 people directly employed in this Industry.
The global BPO Industry is estimated to be worth 120-150 billion dollars, of this the offshore
BPO is estimated to be some US$11.4 billion. India thus has some 5-6% share of the total
Industry, but a commanding 63% share of the offshore component. The U.S $7.2 billion also
represents some 20% of the IT and BPO Industry which is in total expected to have revenues
worth US$36 billion for 2006. The headcount at 400,000 is some 40% of the approximate one
million workers estimated to be directly employes in the IT and BPO Sector.
The related Industry dependent on this are Catering, BPO training and recruitment, transport
vendors, (home pick up and drops for night shifts being the norm in the industry). Security
agencies, Facilities management companies.

The related Industry dependent on this are Catering, BPO training and recruitment, transport
vendors, (home pick up and drops for night shifts being the norm in the industry). Security
agencies, Facilities management companies.
From a PricewaterhouseCoopers survey
Table 1: Global BPO Market by
Industry[3]

Percentag
Industry
e (%)

Information
43
Technology

Financial Services 17

Communication
16
(Telecom)

Consumer Goods/
15
Services

Manufacturing 9

Table 2: Global BPO Market by

Geography[3]

Country Percentage
 (%)

United States 59

Europe 27

Asia-Pacific (incl. Japan) 9

Rest of the World 5

Table 3: Size of Global

Outsourcing Market[3]

Year Size (USD Bn)

2000 119

2005 234

2008 (est.) 310

Table 4: Size and Growth of

BPO in India[3]

Yea Size (US$ Growth Rate

r Bn) (%)
200
2.8 59
3

200
3.9 45.3
4

200
5.7 44.4
5

Currently the Indian BPO Industry employs in excess of 245,100 people and another 94,500 jobs
are expected to be added during the current financial year (2005-2006)

Table 5: Call Center

Employee cost[3]

Country Cost (USD/yr)

USA 19,000

Australia 17,000

Philippines 9,050

India 9,500

Nearly 75% of US and European multinational companies now use outsourcing or shared
services to support their financial functions. 72% of European multinational companies have
outsourced financial functions over the past two years.
Additionally, 71% of European companies and 78% US companies plan to use these services in
the next 12–24 months. Overall, 29% of US and European companies expect to increase their use
of outsourcing of financial functions, with spending expected to be nearly 16% higher than
current levels.
Growth in this sector will get a further impetus as Indian BPO companies have robust security
practices and emphasis is laid in developing trust with clients on this score. While earlier there
were varying quality standards on this aspect, today there is focus on standardization of security,
such as data and IP security.
Leading BPO-ITes cities in India
 Bengaluru, Chennai, Hyderabad, NCR (New Delhi, Delhi, Gurgaon, Faridabad,
NOIDA, Greater Noida,Jaipur,Lucknow,Dehradun,Rewari, Ghaziabad), Pune,
Mumbai and Kolkata are Tier I cities that are leading IT cities in India.
With rising infrastructure costs in these cities, many BPO's are shifting operations to Tier II
cities like Aurangabad (Maharashtra), Mangalore, Mysore, Hubli-Dharwad,
Belgaum, Coimbatore, Madurai, Hosur, Nagpur, Kochi, Trivandrum, Chandigarh,
Mohali, Panchkula, Ahmedabad, Bhubaneshwar, Jaipur, Vishakapatnamand Lucknow
Tier II cities offer lower business process overhead compared to Tier I cities, but may have a less
reliable infrastructure system which may hamper dedicated operations. The Government of
India in partnership with private infrastructure corporations is working on bringing all around
development and providing robust infrastructure all over the nation.

Transcription Data Security, Privacy and Confidentiality Measures at

If security, privacy and confidentiality concerns are stopping you from outsourcing transcription services, then
consider outsourcing transcription services to , as we are an organization who takes security and
confidentiality concerns very seriously. At , we are very sensitive about the different regulations that are
part of the transcription industry. Our technology-driven transcription services are compliant to international
standards.
We understand the privacy, security and confidentiality concerns of our transcription customers and have taken
necessary security measures to ensure that your confidential information is kept secure. Outsource legal
transcription, academic research transcription, media transcription, market research transcription, business
transcription, video transcription, audio transcription and audio editing services to and stay assured that all
your business critical information will be will be kept completely secure.
The following is a list of the privacy, security and confidentiality measures that we take at :
• All our transcription professionals are given training on security, privacy and confidentiality
• The transcription employees at sign confidentiality and non-disclosure agreements at the onset of a
project
• We ensure that the transcription professionals and administrators at who have access to patient records,
voice files or sensitive information have signed the required confidentiality agreements
• All the systems at have antivirus software and firewalls. The systems are updated with virus definitions
on a daily basis
• We conduct technical evaluations on a routine basis to ensure that all the systems in our office meet the
necessary security agreements
• We have disabled all the external drives in the systems at
• All our offices have security personal on a 24x7x365 days basis
• The transcription professionals at Flatworld are not allowed to bring laptops, PDAs or any other electronic
devise
• Our transcription employees are not allowed to bring in or take out any paper, printout or written documents
• The systems in have restricted print permissions
• All the transcription employees at are checked when they enter and exit our premises
• For all our transcribed files, we follow a 128 bit encryption
• We have stringent administrative procedures to guard document availability, data integrity and confidentiality
• All the offices of Outource2india have security measures to prevent the vandalism or theft of any information
stored in our employees systems
• We hold random checks of systems and employees on a regular basis
• All our transcription employees use passwords to logon to their computers
• At , we have rigorous security measures that ensure the security and integrity of protected information
• All our offices have smoke alarm and multiple fire extinguishers
• We have stringent processes to monitor and detect any breach of security. We also conduct routine audits
• At , we store our data at a data center and have installed physical access limitations to the data
• All the data that is transferred from our customers’ office to our office is encrypted to ensure that none of the
data is deciphered
• Every transcription professional at has a unique user ID and password to access transcripts and voice
files. This system prevents unauthorized access to data

1. Regular Transcription
1
Files uploaded on FTP server

2 Files are downloaded & assigned

 3 Certified proof readers check for errors

4 Files emailed/ uploaded on FTP server

• The transcription customer uploads the voice files onto ’s secure FTP server.
• The project manager at will download all the files and assign the files to be transcribed to our
professional transcribers.
• All the files will go through a quality assurance process, where our certified proof readers will check and
correct the errors in the transcribed files.
• The completed files will be sent back to the customer through email or by uploading the files on to the
secure FTP.

2. Web-Based Transcription
1 Files are taken from web based application

2 Files are transcribed at / web application

3 Certified proof readers check for errors

 4 Files are emailed or uploaded on the FTP

• We log in to our transcription customer’s web based application, where the audio files are loaded.
• Transcription professionals from will be assigned by a project manager to transcribe the audio files into
text files on the same web based application or on ’s systems.
• The files will go through a quality assurance process, where our certified proof readers will check and
correct the errors in the transcribed files.
• If the files are transcribed at our office, they will be sent back to the customer through email or by uploading
the files on to the secure FTP.

3. Remote Login Transcription

1 Files are taken from software application

2 Files are transcribed on the application

3 Proof readers check errors at every 30 min

 4 Files are submitted to the application

• We remotely log in and access the audio files from our transcription customer’s parent software application.
• A project manager from will assign the files to transcription professionals. Our transcription experts will
transcribe the audio files into text on the same parent software application.
• The transcribed files will go through a quality assurance process, where our certified proof readers will check
and correct the errors in the transcribed files at every 30 minutes of the process, depending on the volume
of work.
• The transcribed files are then submitted on to the same parent software application.

’s Legal Transcription Solutions

At , our team of expert legal transcription professionals has assisted our global customers in reviewing,
formatting, proof reading and legal transcribing. With our intensive experience in handling varied types of legal
dictation, we can efficiently handle any kind of court transcription work. Our legal typing services also include
scoping services and proof reading services. Outsource legal transcribing services to and get access to
professional services within a fast turnaround time.
We have expertise in providing fast legal typing services for the following:
• Briefs
• Letters
• Subpoenas
• Depositions
• Preliminary hearings
• Legal examinations
• Sworn statements
• Motions
• Notes
• Summons
• Court tapes
• Client tapes
• Minutes of meeting
• Proceedings at meetings/conferences
• Telephone conversations
• Interviews
• Wire tapes
• Memoranda
• Mediation briefs
• General correspondence
• Court proceedings
• Request for productions
• Police interrogations
• Legal pleadings
• Reports
• Examinations under oath
• Court transcripts
• Briefs
• Administrative hearings
• Jury instruction
• Testimonies
• Arbitrations
Why Outsource Legal Transcription Services to ?
can cater to all your transcription needs, as we can transcribe a wide variety of legal documents. Apart
from benefiting from our quick turnaround time, cost-effective services and accuracy, you can also benefit from
our expertise in providing legal transcription services. When you outsource to , you can benefit from having
an outsourcing partner who will efficiently handle all your transcription work. Your organization can be assured
of total customer satisfaction. We provide legal transcription solutions by combing voice dictation transcription
and converting the data into an electronic format, so that it can be easily retrieved and stored. We can prepare
legal documents from both audio and video formats.
Our legal transcription solutions do not stop with just transcribing legal documents as we can also develop a
manuscript for you. We have a team of expert legal transcription professionals who can complete all your
transcription work efficiently. Outsourcing legal transcribing services to can enable your employees to
concentrate on core competencies, while we perform all your court transcription work. Outsourcing legal
transcription services to can increase your level of productivity and efficiency while benefiting from our cost-
effective legal transcription services. Outsourcing to can give your organization access to accurate legal
transcription services and you can save on time, effort, resources, expensive technology and infrastructure.
With our efficient legal dictation work, your organization will not have to hire extra staff.
Benefits of Outsourcing Legal Transcription Services to
• Cost-effective legal transcription solutions
• Expert legal transcription professionals
• Fast, reliable and accurate legal typing solutions
• Greater flexibility
• Dedicated team of legal transcription professionals for each customer
• 24x7 customer support
• Strict training processes & fully equipped training centers
• Efficient legal dictation services
• Quick turnaround time
• High-end technology
• Total security, privacy and confidentiality
• Stringent quality control processes
• 24x7X 365 legal transcription services
• Capability to work on any transcription server interface & database interface
• Provision for FTP, email system or browser based transcription of files
• Capability to support computer dictations, toll free numbers & digital recorders
• Highly secured 256 bit AES encryption.

Why are Business Transcription Services Outsourced?

User friendly word processing packages and personal organizers have caused most global corporations to do
away with personal assistants. Most senior employees are expected to multitask and deal with their own
correspondence, mails, reports and forecasts. With meetings and negotiations being increasingly held at short
notice and often at remote locations, there is usually no dedicated staff member present to take down notes or
type out proceedings. Neither is it convenient or possible for members involved in the proceedings to do so
themselves.
Outsourcing business transcription to a reliable outsourcing partner can help you efficiently deal with such
these situations. Voice recorders and audio devices are used to record the proceedings verbatim. These audio
outputs are then sent out to for business transcription. We have more than 7 years of experience in the
domain and have the capability and skills to return accurate, precise and high quality transcripts in any desired
pre-defined format. The entire process is simple, fast and works to less than 12-hour turnarounds. It also
enhances the accuracy and professionalism in documentation of all business proceedings.
Let your senior management focus on the negotiation at hand, while ’s business transcription services take
care of your end-to-end business transcription needs.
’s Business Transcription Services
offers accurate, professional and skilled Business Transcription services which covers a wide range of
enterprise documentation and corporate communication needs. At , we send the completed transcripts to the
customer as email attachments or over the secure FTP, in Word, WordPerfect or any other format. We can
even customize the output as per individual customer specifications.
The following is a list of some of our business transcription services:
• Transcriptions of meetings, conferences, seminars & boardroom discussions
• Transcriptions of earnings calls
• Interview transcriptions
• Financial transcriptions
• Transcriptions of audio-visual content
• Transcriptions of annual general meetings
• Transcriptions of shareholder board meetings
• Transcriptions of focus groups
• Teleconferences
• Transcriptions of computer desktop dictations
• Transcriptions of mobile dictations

ACCOUNTING SERVICES OUTSOURCING

• Bookkeeping services
• Write-up services
• Accounts payable services
• Accounts receivable services
• Financial reporting services
• Accounts reconciliation services
• Customer order processing services
• Manual journal entry services
• Invoice processing services
• Virtual accountant services
• Project accounting services

We can also help with the following:

1. General Accounting and Bookkeeping Services: Preparation and
maintenance of day-to-day bookkeeping and monthly or quarterly
accounts, where we act as your accounting bookkeeper
2. Preparation of Financial Statements: Preparation of annual accounts
for the statutory annual audit
3. Preparation of Tax Returns: Preparation of periodic tax, sales tax,
and other returns
 4. Payroll Services: Preparation of salary statements of employees,
calculation of bonus payments, and administering of commissions
5. Cash Forecasting Services: Analysis of the cash requirements of the
business and forecasting cash requirements
6. Debt Collection Services: Assistance for the recovery of debts and
taking necessary legal action
7. Payments to Creditors: Assistance with making payments to
creditors while leaving ultimate control with the management
8. Cash Handling Services: Assistance with treasury functions like
operation and monitoring of high-interest deposits and current
accounts
9. E-accounting services: We have expertise in this area and can help
you with any of your e-accounting functions
10.Accounting setup services: We can help you achieve your business
objectives with our accounting setup services
11.Accounts register services
12.Check writing services
13.Migration of legacy systems
14.Customer invoicing services

Bookkeeping services

Bookkeeping Services from

’s bookkeeping services include:
• General ledger maintenance
• Assets / equipment ledger maintenance
• Expenses ledger maintenance
• Accounts receivable services
• Preparing accounts receivable reports
• Accounts payable services
• Preparing accounts payable reports
• Preparing ageing reports & summaries
• Bank account reconciliation services
• Credit card reconciliation services
 • Preparing financial statements
• Trial balance services
• Preparing income statements (Profit & Loss)
• Balance sheet services
• Invoicing Processing Services
• Preparing sales reports
• Preparing purchase reports
• Cash flow statement
• Entry of transactions
• Manual Journal Entry Services
• Inventory services
• Accounting setup services
Outsource your online bookkeeping services to India and give your business a competitive edge.

Value-added Bookkeeping Services

Apart from all the standard bookkeeping services, we also offer custom reports that enable customers to better
analyze their revenue and expenses. A list of additional services provided is as follows:
• Customer Reports : Reports on your customers that give you a quick view of who your most and least
profitable customers are.
• Employee Reports : Reports showing company expenses and/or revenue associated with individual
employees and year-end reports showing what their employment costs the company.
• Break-up of Expenses : Report on break-up of expenses categories, such as by product line, office or
region.
• Event Analysis : Reports on revenue and expenses associated with specific events.
’s Three Bookkeeping Processes
We employ the following three processes for bookkeeping services and data transmission.
1. Server Based
2. Remote access
3. Application Service Providers (ASP)
A. Server Based (FTP) Bookkeeping Process

1. Sending us your source docments - To send us the documents, you can either scan the documents and
upload them to a secure FTP server or fax the documents to our toll-free fax number.
2. Updating your books - At , we can update your books by the same night. At this stage, we will require
you to provide a back up copy of your books. This can be carried out by using QuickBooks back up.
3. Sending you the updated books - In the final stage,we will send the updated books to your e-mail address
or load the updated books on to a secure server. This will be sent to you the previous night, so you can
download the updated books from the server to your computer in the morning.
B. Remote Access Bookkeeping
1. Sending us your source documents - You can send us your source documents through four ways. You
can scan the documents and upload it to a secure server or e-mail the documents to our mail box. You can
also fax it to our toll free fax or place it in your computer, so that we can access it remotely.
2. Connecting securely to your computer through internet- In the second stage, we will connect to your
computer by using a remote desktop access service, such as, Secure VPN.
3. Updating the books and logging out - We will update your books during the night, so when you come to
office the next morning, you will find the updated books on your computer!
C. Application Service providers

1. Sending us your source documents- You can send us the source documents by scanning the documents
and uploading it to our server or by faxing them to our toll free fax number.
2. Updating your books- we will update your books by logging in to the Online Accounting Software which you
use,for example, quickbooksonline.com and update the books.
3. Updated books- You can login to the online accounting software, at anytime to see the updated books.
’s bookkeeping services are complemented by the state-of-the-art network security devices and the
financial data security best practices that we instill in our team.
Bookkeeping Software
• MYOB and SAGE
• QuickBooks (All versions)
• Quicken
• Peachtree
• Intuit ProSeries
• Intuit Lacerte
• Net Suite
• Creative Solutions Accounting
• Master Builder
• Business Works
Bookkeeping Services for our US Customers
provides the following basic bookkeeping services:
• Computerized processing of all checks and bookkeeping information
• Bank statement reconciliation
• Preparation and review of monthly financial statements
• Maintenance of employee and sub-contractor earnings records
• Tax Preparation Services
• Preparation of year-end W-2 and 1099 forms
’s Bookkeeping Services Include
• Day-to-day bookkeeping and accounting
• Books balanced and reconciled quarterly
 • Management accounts produced quarterly
• VAT returns produced quarterly
• Annual accounts and tax returns preparation
• Submission to Inland Revenue
• Submitted to Companies House
• Expert tax advice to minimize tax liability
• Adjustments to year-end accounts
• Storage of documents at our offices

WRITE UP SERVICES

Write-up Services includes:

• Entry of transactions
• Journal entry
• General Ledger
• Assets /Equipment Ledgers
• Expenses Ledger
• Accounts Receivable Services
• Accounts Payable Services
• Account Reconciliation Services
• Financial Statements preparation
• Trial Balance
• Income Statement (Profit & Loss)
• Balance-sheet
• Cash Flow Statement

ACCOUNTS PAYABLE SERVICES

Data Capture : Receipt and management of all paper-based payables

documents. This includes:
• Sorting
• Batch preparation
• Scanning
• Document indexing
• Document storage and retrieval
• Receiving and processing incoming mail
• Audit and reconciliation of scanned invoices
 • 100% availability of scanned invoices
Data Processing - Exception Management/Resolution: Resolution and
proactive management of exception transactions. This includes:
• Approval and exception routing
• Shortened month-end closing process
• Documented audit trail
Suspect Duplicate Analysis : Audit and control mechanisms to eliminate
the risk of duplicate payments and support recovery and reclamation
through:
• Manual and automated data entry
• Three-way database matching
• Electronic invoice processing
Disbursement Services: All aspects of payments in minimal time to reduce
customers' floating costs.
• Print and distribution of checks
• Secured maintenance of check stock
• Online check proofing
• Return check handling
• Electronic payment handling
• Special invoice mail handling

Top 5 benefits of outsourcing accounts payable services

We use State-of-the-art Workflow Technology for our Accounts Payable Services
Step 1 - Invoice Receipt: Customers' hardcopy and electronic invoices are received.
Step 2 - Image and Data Capture: All documents are stored as images and all invoice images are viewable.
Step 3 - Process and Route: Invoice documents are processed according to previously agreed upon business
rules with the customer. Invoices are routed to the relevant customer executives for approval and final
resolution.
Step 4 - Disburse and Archive: An approved invoice is uploaded to customer's A/P system for payment through
standard interfaces on all accounting platforms. The invoices are then posted to the General Ledger as
'normal'. We also perform disbursements. The hardcopies are stored at our facility and the electronic images
are searchable online.
Benefit greatly from our Accounts Payable Services
• Improved business intelligence facilitated by the big picture available to the management.
• Improved financial control made possible by our transparent processes and 24x7 secure web
access to customers.
• Reduced invoice discrepancies and disputes.
• Strengthened Vendor relations.
• Online repository for easy access to invoice transaction audit trail and access to supporting
documentation required for audits
Why outsource Accounts Payable Services to India?
• Efficiency and accuracy facilitated by our advanced workflow and imaging technology, adherence to
industry best practices and high levels of quality.
• Our processes provide customer up-to-the-minute information on invoice (amount, vendor, date)
process stage, approvals (who approved it, when), exceptions (price discrepancy, quantity
discrepancy) as well as all outstanding liabilities for the organization.
• We provide 24x7 customer service to facilitate prompt response and resolution to customer/vendor
inquiries.
 • Our web-based reporting system maintains the highest level of security of customer data at the same
time allowing the customer real-time tracking.

ACCOUNTS RECEIVABLE SERVICES

includes the complete range of Accounts Receivable Services as shown below.

• Billings preparation (as required by TAD) and mailing after customer's approval.
• Record and account for revenue.
• Entering receivable transactions into the accounting system.
• Preparing and delivering periodic statements.
• Issuing of credit memos and refund checks approved by the customer.
• Maintaining subsidiary receivables ledger.
• Carrying out process adjustments approved by the customer.
• Applying cash received to customer accounts and resolving short pays.
• Accounts receivable reports
Accounts Receivable Software used for our Accounts Receivable Services
• QuickBooks
• CheckMark
• MultiLedger
• M.Y.O.B
Why outsource accounts receivable services?

Benefit greatly from our Accounts Receivable Services

• A virtual extension of customer's credit department, customer benefits from Accounts Receivable
Services such as:
1. Consolidated print, mail and electronic delivery of accounts receivable documentation from one source.
2. Immediate access to document images by multi users, saving time.
3. Universal repository for all customer service required documentation.
4. Internet retrieval of documents and data 24 x7 through a common web browser.
 • Improved cash flow is achieved by reducing delinquencies and minimizing bad debt. Increase in
salvaged revenues from primary charge-offs through a highly experienced collections team also adds
up.
• Reduced costs by leveraging global labor pools and reduced expenses through capital avoidance
associated with the development, deployment, and maintenance of collections systems and
infrastructure.
• Improved customer loyalty through quality assurance processes and a problem solving approach.
• Improved speed and flexibility by providing scalable resources, complex collection technologies and
reporting standards, intelligence into causes of delinquency available and improved cash flow,
decreased DSO and reduced billing support costs.
Read about 's reliable, flexible accounting services for UK companies using Sage accounting software.

FINANCIAL REPORTING SERVICES

Income Statement
The income statement summarizes the costs, expenses and revenue acquired over a particular period of time.
This period of time will usually be a year or a fiscal quarter. This financial report provides information about the
capability of the organization to make profit by minimizing costs and maximizing revenue. The income
statement is one of the important statements that are prepared during financial reporting. This report is also
called ‘profit and loss statement’, statement of profit and loss’ or ‘income and expense statement’.
Income Statement by Month
Income statements by month are prepared to provide summarized information for the latest twelve month
period. These statements are displayed for every month.
Balance Sheet
The balance sheet is the most vital financial statement. The balance sheet displays the organization’s net
equity, assets and liabilities at a specific date.
Statement of Cash Flow
This statement provides a summary of the organization’s cash flow activities. This includes, the organization’s
investing, financing and operating activities. The statement of cash flow also displays the organization’s
beginning and ending balances of cash. The statement also highlights the uses and the sources of cash for that
particular year.
Bank Reconciliation Report
The bank reconciliation report presents information about the cash balance shown on an organization’s books
at a specific date. This report settles this balance with the amount displayed on the bank statement of the
organization.
Payroll Register
The payroll register displays information in an alphabetical order about all the employees who were paid during
a particular month. Payroll taxes and other deductions with the gross pay are displayed.
Journal Entry and Check Register
The journal entry register displays the checks written during a specific month. The register associates the
checks with the general ledger accounts that they have been charged to. The register also displays the dates
when the check was written.
Detail General Ledger Report
This report exhibits all the organization’s activities for a particular month.
Business Analysis Report
The business analysis report provides financial information from the income statement, cash flow statement
and balance sheet. This information is effectively used to calculate key performance metrics. This report can
also help you analyze the financial performance of your organization.
Financial Analysis Report
This report evaluates the balance sheet of the latest month with the balance sheet of the previous month. The
report displays the changes in the equity, assets and liabilities.
Operations Analysis Report
This report presents the expenses, costs and sales by category. For each type of sales, the gross profit and
percent of gross profit is displayed. This same is done for the expenses. The report displays information
pertaining to a particular month and compares information between current and previous years.
We can also provide you with management reporting services, sales reports, sales tax reports and purchase
reports.

ACCOUNTS RECONCILIATION SERVICES

What is Account Reconciliation?
The business activity in most organizations today is multilayered and complex. However, despite sophisticated
accounting systems in use to cater to these needs, account reconciliation continues to be that one
indispensable step to ensure that all the figures add up right.
Account reconciliation is the procedure of verifying that all accounting records of an organization are
consistent with the bank statements. It also ensures that the various components of the company's financial
statements agree with each other. Account reconciliation thus entails a detailed check of an organization's
financial records, bank statements, client and vendor bills and all supporting documents to detect
discrepancies, address them and reconcile the final balance. It accounts for checks outstanding, deposits in
transit and reveals errors in the records.
Account reconciliation is an integral part of a company's internal financial controls. Accurate account
reconciliation reports are an indication of effective tracking and interim controls. Accounting reconciliation is a
vital tool for company auditors to determine the veracity of a company's financial statements and its internal
reporting

CUSTOMER ORDER PROCESSING SERVICES

MANUAL JOURNAL ENTRY SERVICES

 INVOICE PROCESSING SERVICES
VIRTUAL ACCOUNTANT SERVICES
PROJECT ACCOUNTING SERVICES

TAX PREPARATION
As mainland tax service costs increase, more and more accountants and companies are opting to outsource
tax preparation services to help minimize operating costs and maximize efficiency and profits.

Why outsource your tax processing and tax preparation services to ?

Our tax preparation and tax processing service methodology provides CPAs and Tax service providers of
almost any size with a great new way of handling their tax compliance workload and meeting filing timing
deadlines.
This cost-effective solution utilizes secure FTP technology, to move source document information from
customers to our tax processing facilities in India.
This way, we handle the tax processing and tax preparation services of a tax department while you
focus on improving your client relationship. We have considerable experience in US tax preparation and
reporting. We use top of the line tax software and technology, such as, Intuit's Lacerte, Creative Solutions'
Ultra-Tax, Intuit’s ProSeries, ATX and Drake.
Our streamlined training procedure ensures that our people are updated with the latest technology, software
and workflow processes to enhance on-the-job efficiency for tax processing. We subscribe to online financial
journals to stay abreast of the latest trends in global sourcing, Finance and Accounting Outsourcing (FAO),
and best practices in global business. Our tie-ups with reputed CPAs abroad help to keep our finger on the
pulse of global finance, what’s on and what’s coming, and sensitizes us to the special needs of international
companies.
Our team of tax experts can also help you with quarterly tax filing services. Get in touch with us today for expert
tax preparation services.
Read more about the advantages of outsourcing Financial Services to .

's tax preparation services

What tax processing services do we offer?
We offer tax preparation services for the following:
Form 1040 - For individuals.
Form 1065 - For Partnerships.
Form 1120 - For companies and Corporations.
We have experience in both individual tax preparation services and business tax preparation services.
We will examine your balance sheets, interpret and classify each item on it. We will also classify and interpret
P/L items, and interpret the taxability and treatment of various accounts. We can also provide sales tax liability
services. Read about Outsourcing Taxation Services to .
We also provide tax preparation services for federal and state tax returns, as follows
FEDERAL
• Individual Income Taxes
• ‘C' Corporation Income Taxes
• ‘S' Corporation Income Taxes
• Partnership Income Taxes
• Fiduciary Income Taxes
• Non-Profit Corporation Taxes
• Heavy Equipment Use Taxes
STATE
• Individual Income Taxes (for all states)
• Corporation Income Taxes
• Partnership Income Taxes
 • Intangible Taxes
• Tangible Taxes
• Charter/Franchise Taxes
How does this tax preparation and tax processing outsourced process work?
1. It starts with sending us scanned documents. We will supply you with our standard format to send the
relevant and required data either in the form of pdf files, mdi or e fax messenger.
Once the tax information images are received, trained tax professionals at our offshore processing facility will
data enter the information into our tax software or the tax software of your choice.
2. After data entry, the tax return is audited to verify that all the information received has been correctly entered
and accounted for.
3. Next, the returns are transmitted using the ASP/FTP to your firm for review. You'll receive complete returns,
including any questions or comments the preparer thought necessary.
3. Once you have the return, your firm can review and finalize, plus add or delete any information as is
necessary. We can then update the tax file and send you a final copy for filing.
What are the cost benefits of outsourcing tax processing services and tax
preparation services?
Tax Returns prepared by us will cost up to 60% less than the average tax preparation cost currently incurred by
a mainland firm.
This reduction in cost will not only ensure increased profit margins, but will provide a significant marketing
advantage for acquiring new customers. By outsourcing tax preparation services to India, you can save
on costs and increase your profits.
What quality management processes are followed while outsourcing tax processing
services and tax preparation services?
Quality at is a key virtue as the metrics involved in measuring it are more to do with human capabilities
of discerning a given piece of information. Our organization has institutionalized the fabric of QMS in its
corporate culture. In the process of advocating a proactive QMS, the following phases are involved:
1. Defining Quality, Quality policy, Quality assurance etc
2. Analyzing/ identifying and defining the attributes which are Critical to quality
3. Defining Defect, opportunity and scenario ( CTQ linked)
4. Laying down the quality initiatives to be taken
5. Description of how the Quality Policy laid down is expected to travel along the process chain.
6. Laying down the reporting requirements of a QMS. (adherence reports, exception reports)
A quantifiable benchmark enables problems to be pinpointed and can assist in identifying ways and means of
improving the process. It also encourages adoption of best practices in relationships with customers, suppliers
and employees. Processes, products and organizational structure are geared towards ensuring that every
delivery to the customers passes through our stringent quality measures.
Advantages of stringent quality measurement processes
 • Customers benefit as a result of fewer defects, reduction in turnaround time and improved delivery
capabilities. These provide value-additions through improvement in the performance of the systems
that have been outsourced, a reduction in the problems and failures, and improved stability.
• This results in high levels of customer satisfaction and repeat business from them. Implementing the
processes trains both the organization and people to be methodical and process-driven.
• Introduction of best-of-breed industry practices and standards thereby improves delivery capability.
• Focus on quality leads to lower costs and improved efficiency within the organization.
• A well-coordinated workforce management ensures low overheads and quick ramp up of a flexible
team size that can meet tight deadlines.
• Periodic training and upgrading of employee skills ensures state-of-the-art solutions as well as
employee retention.

Analytical introduction to the ProSeries software

When in today’s modern world, several advanced software are being developed at a faster pace to address
various human needs, the ProSeries software is one such software aimed at making the arduous task of
preparing tax returns simple.
It will be interesting to add that in the area of tax processing software, the ProSeries software has become one
of the most preferred professional tax preparation software worldwide.

THE THREE VERSIONS OF THE PROSERIES SOFTWARE

The ProSeries software has primarily three versions:

1. ProSeries Basics - This version is aimed at professionals who want an easy to use professional tax
software. This version’s biggest USP is its user friendliness. Besides that this version is compatible to handle
tax return job of numerous customers and it has unlimited e-file capability to offer to its users. The inbuilt
feature of step by step guidance is something which makes it stand apart. In addition to this, it has checklists
which are category specific to make the job further easier.
2. ProSeries Express - This version is very user friendly in the sense that it is easier to learn and easy to
handle. It helps tax preparers in preparing tax returns in less time. This is a very good option for tax
professionals, who file more than 50 bank product returns yearly and require software which would promise
them pace and easy staff training. Few benefits of the ProSeries Express are:
• Limitless 1040 federal software
• Unrestricted 1120, 1120S, 1065, 1041 and 990 business federal products
• Questionnaire of client in office both in English and in Spanish along with the software
• Limitless federal 1040 E-File of 3 business states
• Network capabilities
 • 3 Individual states are covered
3. ProSeries Professional - This is extremely professional so far as reliability is concerned. It has a very
flexible data entry facility so that you can input data in your own conventional way. The advanced e-file error
checking ability in this version helps to prepare state tax returns. In addition, the software has excellent support
system and performing capabilities which further helps for quick function.
has advanced capabilities in all the versions of the ProSeries software.

Outsource H&R Tax Cut Processing Services to

If you are looking for H & R block tax cut processing services, then you have come to the right place. is
one of the world’s leading providers of tax processing services and can efficiently meet your H & R block tax
cut processing requirements. We are proficient in using H & R block tax cut processing software.
Outsourcing tax cut processing services to can give you access to the following advantages:
• Tie-ups with US guidelines for accounting
• Agents who have in-depth knowledge of the accounting software
• Quick turnaround time
What are the features of the H&R block tax cut software used at ?
• The H&R block tax cut software is an economical software, which comes with offers like free financial
consultation
• The software also has features to secure the data and the information provided by you
• The H&R block tax cut software also offers customer support for the services like financial services and
auditing services
• The instructions manual is designed in a step by step manner, which makes it very user friendly. The
manual is also available in a video format
• The software also takes care of small details like expenses incurred on home/office repairs, insurance,
etc
• The H&R block tax cut software has options to choose filing, based on the information you provide
• The software also offers free upgrades every year
What are the different versions of the H&R block tax cut software?
If you do not want to spend money on your tax filing then Tax online EZ is the option for you. It is free. You just
need to go to the official website of the H&R block tax cut software and fill the form to file your returns.
The H&R block tax cut online premium is the next version available, which will cost you $29.95. This premium
software has a very exhaustive tax questionnaire. The best part of the software is it is $20 cheaper than the
TurboTax Online premier.
The latest online versions of the software have simplified options like reduced data entry fields and form
reviews. The market research suggests that it is better than the desktop version.
The H&R block tax cut online signature is a premium version of all the online versions of the software. This
software costs you $79.95. The cost pinches you, but it has great features, like the returns being signed by the
H&R block tax advisor and an expert assisting you with the filing. The H&R guarantees you the maximum
refund which you are eligible for.
The desktop version available is the H&R block tax cut deluxe + state. It is combination of the tax cut state and
deduction pro software. The software also has the option of accessing IRS publications. However market
research suggests its inefficiency to handle rental and investment property.
The newest desktop version Tax Cut Standard is priced at $9.99. This software gives value for money. It gives
you tips to save money and also has efficient navigation and tools. The software also has options to import
your data from other tools like MS Money and MS Excel.
Some of the features which are common in all the versions of the software are:
• Virtual assistants that help you to help you fill the form
• Error checking options
• Options to easily file tax
Outsourcing tax processing services to can help you to file your taxes by using the H&R block tax cut
software.

VAT RETURN

Value added tax (VAT) is a very overwhelming task for an organization to handle. Moreover performing VAT
returns within your organization would require skilled manpower. Outsourcing VAT return services to India
can help you save on cost, time, money, effort and at the same time benefit from professional and cost-
effective services. Outsource VAT return services to and benefit from professional VAT return services.
Outsource VAT returns to and we will send you the completed VAT returns within a fast turnaround time.
Just send us the source documents to help us get started on completing your VAT returns. We have a
professional and proficient financial services team who are experts at using Sage Line 50 to process
your VAT returns. In case, you want our team to use a different software, we can quickly learn the software
and use it effectively to complete your VAT returns.

Most organizations today require value added tax or VAT return services. Outsourcing VAT returns to India
can help you benefit from expert VAT return services at a cost-effective price. Even if your VAT returns
are complicated our skilled financial team can help you effectively handle all your VAT return requirements.
With our years of experiencing in performing VAT returns for global customers, we can provide services that
are proficient and efficient. Our expert team of VAT return professionals can solve all your problems regarding
VAT returns. We can also provide competent VAT return services in the area of VAT calculations.
Outsource VAT return calculations to and experience problem-free VAT return calculations.
At , we can also provide sound advice and professional VAT return consulting services with regards to
VAT returns. Our skilled financial services team is well trained and extremely skilled in all the areas related to
VAT returns. Our team of VAT returns experts can provide you with expert advice regarding your VAT returns.
Outsource VAT return services to and benefit from our professional VAT return services.
VAT Returns Process at
• Our VAT returns customer sends us all the income related documents through our secure FTP
• The income related documents are scanned into images
• We will then process the payments, receipts, purchases and sales for the entire VAT period
• We will then ensure that fuel scale charges are included wherever relevant and necessary. Our team is
proficient in standard and cash accounting. We can employ either of them according to your
requirements
• We will then prepare VAT returns for particular schemes
• We will then send you the updated information in the format that you require. We can also directly
update the data on your financial software
VAT Returns Software
At , our team of VAT return experts is proficient at using Sage, Viztopia, Tally, Pro Fit and other such VAT
return software. We can also quickly adapt ourselves to any of the software that you are already using. We
can work on any of the VAT return software that you suggest.
Outsource VAT Return Services
Outsource VAT return services to and benefit from professional and competent services at a cost-effective
price. Our skilled financial services team can provide you with the expert VAT return services. With our
years of experience and knowledge in providing VAT return services, we can provide you with expert
assistance in solving all your VAT return problems. Outsource to and benefit from our efficient VAT return
services.

SALES TAX RETURN SERVICES

When it’s time to prepare and file sales tax returns, it inherently becomes a complicated task. If you are a CPA
firm you’ll know that handling a large number of sales and tax returns is time consuming as it is labor intensive.
Hiring additional staff during the peak tax season is an expensive affair. Fortunately there is a cheaper way to
manage your tax preparation tasks while saving cost.

Why outsource sales tax return services?

Outsourcing has eased the way in which businesses indulge in tax preparation and filing of sales and use tax
returns. Outsourcing saves you the cost of hiring additional staff as well as giving you reductions of low labor
costs available offshore.
The greatest advantage that outsourcing gives firms is relieving them of low-end duties such as tax
preparations and return filing and allows them to focus on strategic issues like growing customers and financial
analysis.
sales tax return and preparation services for the following:
1. Tax registration
2. Tax assessment
3. Tax preparation and filing of periodical returns
4. Issue of necessary forms
5. Sales tax appeals

The sales tax return process at

1. You send us the scanned tax documents through email or you can upload them to an FTP server.
You can also fax them to us
2. Once the documents are received by us, our personnel at the tax services team will enter the data
in the tax return software that you choose
3. The tax return from the software is audited thoroughly and doubly checked to see that all
information is correct and has been accounted for
4. The completed returns are sent to you via fax or FTP for your review. You can then append your
comments and questions
5. Once your comments and amendments are made the return is finalized and a copy sent to you for
filing
Why choose as your partner for sales tax return services?
1. Savings of up to 50% in tax preparation and filing costs
2. We ensure that, through stringent quality measures along with the software and a qualified team,
there will be few or no defects with a fast turnaround time
3. Significant experience in tax services and other allied services in financial outsourcing
4. We work with multiple tax software – gives you the flexibility to choose the software that you prefer
5. Periodic training and upgrading of employee skills on the software front as well as the tax front

TYPES OF FORMS

• Individuals – Forms 1040, 1040A, 1040EZ, 1040NR

• Partnerships – Form 1065

• Corporations – Forms 1120, 1120S

• Fiduciaries – Form 1041

• Non-profit companies – Form 990

• Estates & gift tax – Form 706

Payroll Processing Services

• Payroll reports
• Payroll tax returns
• Check processing and delivery
• Quarterly and annual tax reports
• Employee insurance deductions
• Time and attendance system
• 940s and 941s
• W2 and W4 reporting and filing
• Direct deposit payments with "paperless" payroll options
Why Outsource Payroll Processing Services?
Outsourcing the payroll accounting services of your company relieves you of the burden of tedious
administrative and routine responsibilities. This enables you to concentrate on your prime objective of growing
your business. Outsourcing payroll processing generates cost saving, improves focus on core business and
most importantly enables growth without manpower constraints. By outsourcing the payroll process to back
office service providers, seasonal increase in work load like filing tax returns can be managed
efficiently. It permits you to focus on high end activity by releasing time from routine tasks. This promotes
greater flexibility in staffing. By outsourcing your payroll accounting tasks to an Indian service provider, you can
reap added benefits. Favorable time difference between India and US is useful especially during peak load
season. India works while US sleeps, this enables faster work completion.

Top 5 benefits of outsourcing payroll processing