It SD Os Hardware

Information Technology Curriculum Framework Stage 6 Support Document
Sample Program Operating systems and hardware

Rationale: This theme provides the opportunity for students to develop the knowledge and skills required to configure, use and optimise computer operating systems, as
well as correctly operate and manage the selection, maintenance and siting of computer hardware.
Units of competency: ICAS33!A Care for computer hardware
ICA"##$A %perate computer hardware
ICA"3&A "se computer operating system
HSC Requirements and Advice Key terms and concepts:
Care for computer hardware Use computer operating system
'usiness requirements
cleaning materials and
techniques
computer hardware
correct manual handling
diagnostic testing
diagnostic tools and software
environmental conditions
hardware and software
interopera'ility
hardware components and
their function
hardware pro'lems
legal requirements
maintenance and storage of
hardware, peripherals and media
maintenance requirements
maintenance schedules
manufacturer requirements
media
move(relocate hardware
occupational health and safety
)%*S+ principles and responsi'ilities
%*S standards
peripherals
pro'lem,solving
quality standards
reloading of software
removal and replacement of
components
safe work practices
selection of hardware and
peripherals
set,up procedures
siting requirements
software
span of quality levels
system protection devices
warranty, replacement and
upgrade.
adding peripherals
apply user changes
'asic structure of a personal
computer
'asic tasks
'enefits and limitations of
single,user, multi,user and network
command language(line
command structure and synta-
compati'ility of operating
systems
computer operating system
configure operating system
control panel software
create users
customise graphical user
interface
directory structure
features of operating system
utilities and third party utilities
folder hierarchy
functionality checks
generic and customised vendor
drivers
graphical user interface )."I+
guides and documentation
input and output device
install drivers
install, upgrade and uninstall
application software
interopera'ility 'etween
operating systems
locate and install software
main e-ternal connectors
main features of a
mother'oard
operating system software
optimise operating system
path relationships
peripherals
purpose of an operating system
safe work practices
set passwords
use operating system
working environment.
$
Assessment/
Unit!lement of competency "ossi#le assessment strategy
ICAU2005A perate computer har!ware
$ %dentify computer hardware components
&.& Identify e-ternal hardware components and peripherals
&. Identify internal hardware components
& Understand the inter'relationship #etween computer hardware and software
.0 1raw a simple 'lock )schematic+ diagram showing the interconnection of the
various components of a computer
( Use computer input equipment
3.& 2ollow %*3S standards and organisational policies and procedures when
using computer input equipment
ICAU22"#A U$e computer operating $y$tem
$ Configure operating system
&.& Configure operating system to suit the working environment, including 'ut not
limited to setting varia'les
& Use operating system
.& Install, upgrade and uninstall application software to suit the working
environment
. "se 'oth the graphical user interface and the command line interface to
perform 'asic tasks
( )ptimise operating system
3.& "se operating system and third party utilities
3. Customise the graphical user interface
* Support input and output devices
!.& Set up input and output devices and check functionality
!. Install drivers as appropriate and check functionality
ICAS"2"%A Care for computer har!ware
$ !sta#lish safe wor+ practices
&.& 1etermine, record and apply relevant legal requirements and %*3S standards
to the installation and maintenance of computer hardware
&. 1etermine, record and apply requirements specified 'y hardware
manufacturers
&.3 1etermine, record and apply safe work practices, taking into account legal and
,as+ $ &ork$tation a$$e$$ment report
Students are required to produce a report outlining the hardware and software of a
standard computer workstation using an appropriate software application.
Students will undertake each of the following tasks and outline the procedures taken
and(or their assessment in their report/
%*S assessment
power down(up workstation
clean and maintain the workstation
identify the interconnection 'etween the computer and its peripherals and
document in a schematic diagram
access and modify the control panel
internal and e-ternal hardware report
software report
recommendations for hardware and software upgrades
future maintenance schedule(checklist.
$3
& !sta#lish location requirements for hardware and peripherals
.& 1etermine and apply suita'le environmental conditions for hardware and
peripherals
( !sta#lish maintenance practices
3.& 1etermine maintenance requirements specified 'y the equipment manufacturer
3. 4roduce maintenance schedules, including the removal of dust and grease
'uild,up
* -etermine appropriate hardware quality standards
!.& Consider and apply 'usiness requirements in respect of hardware matters
3.& 2ollow %*3S standards and organisational policies and procedures when
using computer input equipment
&.& Configure operating system to suit the working environment, including 'ut not
.& Install, upgrade and uninstall application software to suit the working
environment
. "se 'oth the graphical user interface and the command line interface to
perform 'asic tasks
&.& 1etermine, record and apply relevant legal requirements and %*3S standards
to the installation and maintenance of computer hardware
&. 1etermine, record and apply requirements specified 'y hardware
,as+ & perate computer har!ware
Students are required to follow the appropriate procedures to install and operate
computer hardware )a printer+ for a group of users.
Students follow appropriate %*S procedures to complete the following tasks/
select and arrange computers, printers and workstations
connect all hardware to a surge filter or "4S
check for working order
replace suspect components where necessary
use administrator privileges to create new user accounts
install, configure and test a printer using the latest availa'le drivers from the
manufacturer
test the application
trou'leshoot where necessary
access the service log
identify last service 5o'
update log
uninstall the printer and application
pack up and store all hardware and peripherals.
$!
manufacturers
&.3 1etermine, record and apply safe work practices, taking into account legal and
& !sta#lish location requirements for hardware and peripherals
.& 1etermine and apply suita'le environmental conditions for hardware and
peripherals
. 1etermine and apply system protection devices
.3 1etermine and apply requirements when moving hardware
.! 1etermine and apply suita'le storage principles for hardware and associated
peripherals and media
3.3 4erform diagnostic functions, including replacing suspect components with
other servicea'le components and reloading of associated software
3.$ 4erform diagnostic functions using the operating system and third,party
diagnostic tools
& Understand the inter'relationship #etween computer hardware and software
.& 1escri'e the functions of computer hardware and associated %*3S standards
and environmental considerations around hardware use and disposal
. 1escri'e the function of a computer operating system
.3 1escri'e the 'oot process
.! State the relationship 'etween an application program, the operating system
and hardware
.$ State the general differences 'etween the different computer platforms and
their respective operating systems
,as+ ( 'e$earch report
Students undertake a research activity focusing on the interrelationship 'etween
computer hardware and software and produce a report using an appropriate software
application.
The research and report should address the following/
the functions of computer hardware
%*S standards and environmental considerations around hardware use and
disposal
function of a computer operating system
'oot process
command line interface
relationship 'etween an application program, the operating system and
hardware
general differences 'etween the different computer platforms and their
respective operating systems.
$$
Unit!lement of competency ,as+ $ ,as+ & ,as+ (
%CAU&../A )perate computer hardware
# I!entify computer har!ware component$
2 Un!er$tan! the inter(relation$hip )etween computer har!ware an! $oftware
.& 1escri'e the functions of computer hardware and associated %*3S standards and environmental considerations around hardware
use and disposal

. 1escri'e the function of a computer operating system
.! State the relationship 'etween an application program, the operating system and hardware
.$ State the general differences 'etween the different computer platforms and their respective operating systems
.0 1raw a simple 'lock )schematic+ diagram showing the interconnection of the various components of a computer
" U$e computer input e*uipment
3.& 2ollow %*3S standards and organisational policies and procedures when using computer input equipment
%CAU&&($A Use computing operating system
# Configure operating $y$tem
&.& Configure operating system to suit the working environment, including 'ut not limited to setting varia'les
2 U$e operating $y$tem
.& Install, upgrade and uninstall application software to suit the working environment
. "se 'oth the graphical user interface and the command line interface to perform 'asic tasks
" ptimi$e operating $y$tem
3.& "se operating system and third party utilities
3.3 "se techniques unique to the command line interface
% Support input an! output !e+ice$
$0
Unit!lement of competency ,as+ $ ,as+ & ,as+ (
%CAS(&(*A Care for computer hardware
# ,$ta)li$h $afe work practice$
&.& 1etermine, record and apply relevant legal requirements and %*3S standards to the installation and maintenance of computer
hardware

&. 1etermine, record and apply requirements specified 'y hardware manufacturers
&.3 1etermine, record and apply safe work practices, taking into account legal and manufacturer requirements
2 ,$ta)li$h location re*uirement$ for har!ware an! peripheral$
.& 1etermine and apply suita'le environmental conditions for hardware and peripherals
. 1etermine and apply system protection devices
.3 1etermine and apply requirements when moving hardware
.! 1etermine and apply suita'le storage principles for hardware and associated peripherals and media
" ,$ta)li$h maintenance practice$
3.& 1etermine maintenance requirements specified 'y the equipment manufacturer
3. 4roduce maintenance schedules, including removal of dust and grease 'uild up
3.3 4erform diagnostic functions, including replacing suspect components with other servicea'le components and reloading of
associated software

3.! 1etermine whether unservicea'le components are replacea'le through warranty, replacement or upgrade
3.$ 4erform diagnostic functions using the operating system and third party diagnostic tools
% Determine appropriate har!ware *uality $tan!ar!$
!.& Consider and apply 'usiness requirements in respect of hardware matters
!. 1etermine and apply quality standards to the selection of appropriate hardware and associated peripherals
$6
Unit !lement of competency
"erformance criteria
Content "ossi#le learning e0periences activities
&.& Configure operating system to suit the
working environment, including 'ut not
1ac+ to #asics
Identification of/
the 'asic structure of a personal computer )4C+
, central processing unit )C4"+
, random access memory )7A8+
, peripherals
input device
output device
, storage device)s+
the main features of the mother'oard
, C4"
, chip set
, crystal oscillator
, 7A8
, read only memory )7%8+
, system 'us
, e-pansion slots
, cache memory
the main e-ternal connectors found at the 'ack of
the 4C.
7eview section on 9%perate a 4ersonal Computer: from
4rogram &.
1ismantle a surplus computer )more than one if availa'le+
and identify/
ma5or components as listed
e-ternal connectors
, identify those which are associated with input, and
those with output devices.
Create a la'elled diagram of/
the internal layout of the system
the e-ternal connectors to the system.
;-amine a range of C4" architecture schematics from the
internet or computing maga<ines, discuss the features of
each.
7esearch the difference 'etween 7%8, 7A8 and flash
memory and create a fact sheet.
&.& Identify e-ternal hardware components and
peripherals
& Understand the inter'relationship #etween
computer hardware and software
.& 1escri'e the functions of computer hardware
and associated %*3S standards and
environmental considerations around
hardware use and disposal
Computer hardware
1ifference 'etween internal hardware components,
e-ternal hardware components and peripherals.
1efine the following terms/
internal hardware components
e-ternal hardware components
peripherals.
Identify the 'asic computer hardware required to perform
data entry tasks.
"sing the diagrams created previously, identify the
$=
peripheral devices that may 'e associated with/
e-ternal connectors )on the rear panel+
internal e-pansion slots.
!.& Set up input and output devices and check
functionality
An understanding of the difference 'etween an input and
output device.
1iscuss the difference 'etween the purpose of an input
and output device.
>rainstorm a range of common input and output devices.
&.& 1etermine, record and apply relevant legal
requirements and %*3S standards to the
installation and maintenance of computer
hardware
&. 1etermine, record and apply requirements
specified 'y hardware manufacturers
&.3 1etermine, record and apply safe work
practices, taking into account legal and
2unction and working knowledge of/
e-ternal hardware components
, work station
, computer
, network
, server
internal hardware components
, mother'oard
, complimentary metal o-ide semi,conductor )C8%S+
'attery
, C4"
, interface cards
, drives
, fa-(modem cards
, 7A8
peripherals
, input device
key'oard
mouse
scanner
, output device
monitor
printer
, storage device
including remova'le storage device
, communication device
modem.
Identify the components of a network system in the school
or workplace and discuss the different functions of each
component.
Construct a computer hardware fact sheet using a word
processing application/
create a ta'le e-plaining the function of a range
of computer components and utilities
classify and group the elements under the
following headings/
, processing
, storage )internal and e-ternal+
, output
, input
, communication
, operating system and utility programs.
$?
hardware
Hardware register
1etails recorded in a hardware register/
nature of 'usiness
C8%S settings
type and amount of computer memory
C4" type and speed
peripherals installed and their settings
operating system and version
software installed and version.
Class discussion/
why would it 'e useful to keep a detailed
hardware register in the workplace@
what would it need to contain@
Aink to task &.
Class demonstration )hands,on activity if access allows+
enter >I%S on system start,up and e-amine the
various configura'le C8%S settings
access system information to identify C4" type,
speed and memory configuration
use a third party utility program to o'tain more
detailed information a'out system performance and
settings
e-amine accessi'le settings for peripheral devices
via the system control panel
use %perating System help files to determine the
type and version of the %S used
use the 9A'out: section of an application:s
9*;A4: menu to determine the version of software
installed
discuss the difference 'etween a software update
and a patch
discuss why workstations are often 9locked
down: to limit access to many of the demonstrated
features.
.$ State the general differences 'etween the
Computer platform
.eneral differences 'etween computer platforms and their
respective operating systems/
Apple 8acintosh
7esearch activity B investigate the differences 'etween
8ac %S C and Dindows C4
identify five differences in user interface 'etween
0#
different computer platforms and their
respective operating systems
4Cs. the two
identify $ operational similarities 'etween the
two.
ICAU22"#A U$e computer operating $y$tem An understanding of the following concepts/ 1evelop a glossary and define each of the terms listed.
configure
optimise
support
install
uninstall
upgrade
compati'ility.
1iscuss the similarities and differences 'etween/
configure and optimise
install and upgrade.
. 1escri'e the function of a computer
operating system
Computer operating system
A definition of/
operating system.
Internet search for a range of definitions for the term
9operating system:. Compare definitions to arrive at a
shared meaning for the term.
.& Install, upgrade and uninstall application
software to suit the working environment
. "se 'oth graphical user interface and the
command line interface to perform 'asic
tasks
An understanding of the purpose )function+ of an operating
system/
it is the first program loaded into the computer 'y
a 'oot program and remains in memory at all times
it manages all other programs including the
allocation and usage of hardware resources such as
, memory
, C4" time
, access and security
, hard disk space
, peripheral device)s+
it is the foundation software on which other
applications( application programs depend.
8ake several o'servations of the 'oot up dialogue during
system start,up.
>rainstorm as many of the o'served functions(events as
possi'le. Classify this list according to the following
categories/
'oot,up processes
system management tasks
security tasks
peripheral management
utility functions
memory and storage.
3.& "se operating system and third,party utilities
1escri'e the 'oot process. 7eview the following we'site and make a summary of the
key points a'out the 'oot,up process
0&
3.3 "se techniques unique to the command line
interface
http/((www.everythingcomputers.com(pcEstartupEtrou'le.
htm
Create a flowchart of the 'oot,up process for a stand alone
machine.
1iscuss how this process may differ on a network.
A working knowledge of the 'enefits and limitations of the
following operating systems/
single,user(task
multi,user(task
network.
Create a ta'le outlining the advantages and limitations of
various categories of operating systems.
A knowledge of/
compati'ility of an operating system in respect to
other versions
interopera'ility 'etween operating systems )with
respect to the a'ility of operating systems from different
vendors to share data using agreed file formats and
protocols+.
1evelop a time line showing the growth of/
8icrosoft operating systems from 1%S through
to Dindows C4
Apple operating systems from 1%S(4ro1%S
through to %S C.
Internet research B identify the differences 'etween
Dindows C4 *ome ;dition and Dindows C4
4rofessional ;dition, in particular/
security features
hard disk management
networking and file sharing.
7esearch activity B find e-amples of the following file
formats and identify their application/
file formats that are transfera'le 'etween
operating systems )eg F4;., 84;., TCT+
file formats that are unique to particular
platforms.
An understanding of the different forms in which a user
can interact with the operating system/
command language(line
1iscuss command line instructions )machine oriented+ and
the development of ."I )"ser %riented+ interfaces.
0
graphical user interface )."I+
com'ination of 'oth.
-T,. /ac S 0 u$er$ can u$e a comman! line type
interface +ia T,'/I-A1 in the UTI1ITI,S
fol!er2 1ocal a!mini$trator pa$$wor! i$ re*uire!2
1imite! comman! line type in$truction$ are al$o
a+aila)le through internet configuration 3ping4
traceroute etc5
A 'asic understanding of the difference in operation of a
."I and a command line interface.
Teacher demonstration of the use of command line
instructions on an unrestricted machine )eg. 1I7,
pathnames, change directory )cd.++/
A 'asic knowledge of command structure and synta-
including the use of switches and parameters.
apply some of the 'asic switches and parameters
to demonstrate control of the command line )eg 1I7(p
to page the directory, ping, config+
demonstrate the same functions using the
windows e-plorer interface.
A 'asic knowledge of the features of operating system
utilities and third,party utilities/
what information is produced when they are run
how the information should 'e interpreted
appropriate actions resulting from the
information.
7un a virus scan or spyware scan of a computer system.
%'serve the information that is generated and the default
actions recommended.
A 'asic understanding of/
directory structure
folder hierarchy
path relationships.
1iscuss the importance of organisation in any system of
data storage.
Identify the directory structure of accessi'le drives on a
student workstation.
Construct a hierarchy ta'le to descri'e the folder structure
of a given drive )eg Students *ome directory+
Identify the path to a particular file 'y following its path
name.
03
An awareness of the differences in/
procedures for 9logging in(out: 'etween operating
systems
access to the operating system for different users
, desktop user
, manager
, information technology )IT+ support staff
, system administrator
, network administrator.
Sequencing e-ercise B provide students with a randomly
organised list of the events involved in logging on and
logging off a networked computer. Students are to/
organise the list in the appropriate sequence for
'oth logging on and off
compare solutions
discuss which events would 'e eliminated on a
stand, alone computer.
1esign a ta'le to show the differences in necessary system
access for a range of users. 2or each type of user consider
the following/
a'ility to add, delete and change folders and files
access to local and networked hard drives
a'ility to reconfigure the desktop
adding and removing applications
a'ility to add users and change their security
level
a'ility to access the work of others stored on the
system.
A knowledge of how to/
create users for a multi,user system
apply user changes
set passwords for different users.
>rainstorm the differences 'etween stand,alone and multi,
user systems
Aink to Task .
.! State the relationship 'etween an application
program, the operating system and hardware
.0 1raw a simple 'lock )schematic+ diagram
Relationship #etween computer operating system2
hardware and application software
Interconnection of the various components of a computer. Class discussion.
Aink to Task &.
showing the interconnection of the various
components of a computer
An awareness of the difference 'etween operating system
software and application software.
1iscuss the purpose of 9application software:.
0!
"sing a familiar application as an e-ample )eg word
processing or spreadsheet application+ identify/
functionality
7elationship 'etween operating system, hardware and
application software.
the differences 'etween the application:s function
and that of the operating system.
functions of the application that are/
, independent of the %S )eg formatting, ta'les,
formulae+
, dependent on the %S )eg load, save+
, hardware dependent )usually via the %S+ )eg printing+.
* -etermine appropriate hardware quality
standards
!.& Consider and apply 'usiness requirements in
respect of hardware matters
!. Install drivers as appropriate and check
functionality
>asic knowledge of hardware and software
interopera'ility.
7esearch activity B select an application program that is
opera'le on more than one computing platform/
identify the minimum system requirements for
each platform
list the requirements that are similar 'etween
platforms )eg memory and peripherals+, and those that
are platform,specific )eg processor, speed+
find any information on common file formats
which will allow data interchange 'etween platforms.
1iscuss the advantages of hardware and software that is
opera'le on more than one platform.
A definition of/
driver.
Internet search for the meaning and application of the term
9driver:. Compare findings to arrive at a shared definition.
The difference 'etween a generic driver and a customised
vendor driver, and the implications of using one or the
other.
;-plain difference 'etween generic drivers and custom
vender drivers.
1iscuss the advantages and disadvantages of using each
type of driver.
An awareness that drivers need to 'e updated periodically
to ensure optimal performance.
1iscuss reasons why drivers would need periodic updating
and the potential consequences of not updating them.
0$
Selection of computer hardware and software for a
companyorganisation
An awareness of the operating system supported 'y the
company(organisation.
8ake a list of the different hardware platforms supported
'y the school(workplace and identify the operating system
used on each.
.uest speaker B school(organisation technical support
officer to discuss the training requirements for supporting
the operating systems used.
* -etermine appropriate hardware quality
standards
!.& Consider and apply 'usiness requirements in
respect of hardware matters
!. 1etermine and apply quality standards to the
selection of appropriate hardware and
associated peripherals
Span of quality levels in common hardware. Activity B review a num'er of current Australian
computing maga<ines and collect reviews on desktop
computers in the G?##,G&$## price range
create a ta'le showing the standard features
)processor, memory speed and type, H1", storage,
supported interfaces+ of a range of the hardware
compare the overall reviews of the hardware
make and 5ustify a recommendation as to which
unit is 'est quality and which may 'e 'est value for
money.
A knowledge of application software appropriate to the
operating system.
Aink to Task &.
Selection of appropriate hardware and software taking into
consideration 'usiness requirements/
nature of 'usiness
user requirement)s+
si<e of the company(organisation
cost
quality
ro'ustness
industry standard components
capa'ility for further system upgrade.
1iscuss the features of hardware and software that would
'e appropriate for/
an individual, home user
a small 'usiness )one person, limited 'udget+
a small 'usiness )up to &# people and & or
offices(sites, limited 'udget+
a medium 'usiness )#,3# employees, multiple
sites, moderate 'udget+
large 'usiness )many employees and sites, large
'udget+.
00
Aink to Task &.
)HS and safe wor+ practices
Inowledge of general occupational health and safety
)%*S+ principles and responsi'ilities.
Content covered in 4rogram & B Safety in the workplace.
7evise and conte-tualise to the installation and
hardware
An awareness of safe work practices/
%*S induction training )general, work activity
and location,specific+
selection of appropriate tools for the task
correct use, maintenance and storage of tools
maintenance of computer hardware.
correct handling, application, transport and
storage of materials
safe posture )sitting, standing, 'ending and
lifting+
correct manual handling )lifting and transferring+
correct use of fire fighting equipment
, fire 'lanket
, fire e-tinguishers
ha<ard identification and risk control
access to first aid kits
procedures to follow in the event of an emergency
effective communication and teamwork
adherence to work instructions,
organisation(company policy and standard operating
procedures
housekeeping(clean,up procedures with due
consideration to %*S and the environment.
)HS principles
%*S principles specific to/
equipment powered 'y mains
7esearch the ha<ards associated with mains,powered
equipment, radiation and ha<ardous material.
06
hardware
high impedence devices
, cathode,ray tu'e )C7T+ monitor
, system unit power supply
, 'ackup power supply
ha<ardous materials.
Identify electrical and radiation ha<ards and ha<ardous
materials in the classroom(workplace.
1evelop a list of %*S principles to apply to these ha<ards.
1esign a series of small safety posters to place near the
identified equipment.
)HS standards for hardware
%*S standards for installation, use and maintenance of
computer hardware/
posture
lighting
7evise and conte-tualise content covered in 4rogram & B
Safety in the workplace to the installation and
maintenance of computer hardware.
3.& 2ollow %*3S standards and organisational
policies and procedures when using computer
input equipment
hardware
ergonomic workstation
prevention of occupational overuse syndrome
)%%S+
ventilation
manual handling
electrical safety
monitor time and e-posure.
Class discussion/
ergonomic principles to avoid 'ack, wrist and eye
strain.
procedures and e-ercises for avoiding strain and
in5ury
work practices.
ICAU2005A perate computer har!ware 3ocating and installing hardware and peripherals
0=
4otential environmental effects of common types of
hardware.
1iscuss redundancy and disposal of o'solete equipment.
Aink to Task 3.
3.& 2ollow %*3S standards and organisational
policies and procedures when using computer
input equipment
Appropriate environmental conditions for hardware,
including consideration of the following factors/
dust
temperature
air circulation
moisture.
Identify pro'lems related to the work environment that
effect hardware.
;-amine dust filter on system fan and make o'servations
a'out the local environment.
1iscuss the effect environmental conditions can have on
hardware.
Correct manual handling techniques when/
moving
7eview safe handling practices from 4rogram & B Safety
in the workplace.
functionality
lifting(carrying
loading(unloading
working at heights
'ending and twisting
using mechanical aids.
hardware
An awareness of legal requirements for weight limits. Identify devices that might need to 'e lifted or moved
around during maintenance. 2or each one/
record their weight
identifying appropriate manual handling
techniques.
& !sta#lish location requirements for
hardware and peripherals
.& 1etermine and apply suita'le environmental
conditions for hardware and peripherals
4rocedures for securing hardware and peripherals prior to
move(relocation.
;-amine a range of packaging to identify/
key features to protect the items
safe handling, storage and stacking instructions.
1iscuss pro'lems associated with o'5ects 'eing stored too
high or low and identify appropriate safe handling
practices.
.3 1etermine and apply requirements when Aegal requirements/ >rainstorm the ha<ards associated with electrical ca'ling
0?
moving hardware licensing
placement of ca'ling and installation of fi-ed
ca'ling
electrical installation
electronic performance
testing and tagging of electrical equipment on a
regular 'asis.
and strategies to avoid(reduce the risk.
1evelop a set of guidelines for the use and placement of
ca'ling in the school.
Hisit the DorkCover we'site and review the information
on electrical safety requirements. Identify those relevant to
the IT industry
www.workcover.nsw.gov.au(safe'usiness(>usinessEAssist
anceE"nit(2AJs(;lectrical.asp - .
An awareness of safe work practices/
for attaching and(or removing devices and ca'les
when working with electricity.
1iscuss safe working practices involving powered and
switched devices.
Aocate safety cut off switches and earth leakage safety
switches in the classroom(workplace and discuss their use.
Interpretation of manufacturer:s user manuals and help
functions.
Identify the location in which manufacturers user manuals
are stored.
Siting requirements, set,up procedures and functionality
checks for a range of system hardware and peripheral
devices.
Aocate the manual for a particular device and identify the
installation and setup requirements.
Drite a simple procedure for installing a piece of
hardware that could 'e used 'y a trainee.
Adding peripherals/
following manufacturer:s instructions
connecting to
, an e-ternal port
serial
parallel
game
universal serial 'us )"S>+
, an e-pansion card
e-pansion slot in mother'oard.
1emonstrate appropriate connections.
Aink to Task &.
6#
A knowledge of how to/
locate and install software
run the software to check functionality
trou'leshoot as required.
Aink to Task .
Identify the location of driver software for a piece of
hardware using a range of different methods/
with original documentation of packaging
from company we'site
from a third party we'site.
1emonstrate installation techniques, emphasising safe
work practice.
%rganisational policies and procedures when using
computer input equipment.
7eview sample policies and procedures for using
computer input equipment. 1iscuss why there is a need for
this type of policy.
. "se 'oth graphical user interface and the
command line interface to perform 'asic
tasks
%nteracting with the computer operating system
"se 'oth ."I and command line interface to/
log in
log out
get online help
change passwords
retrieve and edit previous commands.
Teacher demonstration and practical activities.
3.& "se operating system and third,party utilities
3.3 "se techniques unique to the command line
interface
A 'asic knowledge of the features of operating system
utilities and third,party utilities including/
what information is produced when they are run
how the information should 'e interpreted
appropriate actions resulting from the
information.
1emonstrate use of 4IK. command to check connection
to a known computer address on the network, ping
&6,#,#,& and ping any other num'er.
1iscuss the data returned and its meaning.
Configure, use and optimise the operating system to suit
the working environment using availa'le document)s+ to
assist/
1emonstrate configuration of the work environment
including/
setting default location for saved files
6&
software configuration guide
documents detailing operating system control
panel and configuration data.
default printer
mouse pointer
icons
shortcuts
%ptimise the operating system/
use operating system and third party utilities
use control panel software tools to customise the
."I
use techniques unique to the command line
interface.
mapped resources
desktop and screensaver.
Application software
Install, upgrade and uninstall application software to suit
the working environment/
word processing
data'ase
spreadsheet
system 'rowser
Teacher demonstration B installation of application
software.
Aink to Task
email
internet 'rowser.
. 1etermine and apply system protection
devices
System protection
An awareness of the consequences of/
power surges and 9'rownouts:
interrupted power
viruses and destructive software
unauthorised access to computer system.
>rainstorm possi'le situations that could occur and cause
damage to computers in various environments. Categorise
into the following areas/
environmental issues
software pro'lems
vandalism
1iscuss the potential implications for 'usiness and
productivity.
System protection devices/ Identify a range of system protection methods/
6
surge protection
uninterrupti'le power supply )"4S+ devices
anti,virus protection
user authorisation procedures.
electrical protection
access protection
software protection.
Hisit a computer supplier:s we'site and create a ta'le
outlining the specifications and prices for a range of
electronic protection devices.
.! 1etermine and apply suita'le storage
principles for hardware and associated
peripherals and media
Storing hardware2 peripherals and media
An awareness of possi'le consequences of inappropriate
storage of hardware, peripherals and media.
>rainstorm the possi'le negative effects of poor storage of
hardware, peripherals and media on/
the equipment itself
productivity
the 'usiness.
4oints to consider when storing hardware, peripherals and
media/
climatic effects
;-amine the care and storage instructions on a range of
media and consuma'les and list key considerations.
%*S considerations
sta'ility
security
ease of access.
1evelop a ta'le outlining the ideal storage conditions for a
range of hardware, peripherals and media.
3.& 1etermine maintenance requirements
specified 'y the equipment manufacturer
4aintenance of hardware and peripherals
The importance of regular maintenance. >rainstorm a range of pro'lems that can occur if users fail
to maintain hardware and peripherals.
3. 4roduce maintenance schedules, including
removal of dust and grease 'uild,up
3.3 4erform diagnostic functions, including
Safe work practices specific to maintenance of computer
hardware.
7evise from 4rogram & B Safety in the workplace.
replacing suspect components with other
servicea'le components and reloading of
associated software
An awareness of suggested maintenance schedules in user
documentation or warranty conditions supplied 'y the
manufacturer.
7eview the owners manual and create a maintenance
schedule for a network laser printer.
63
3.$ 4erform diagnostic functions using the
operating system and third,party diagnostic
Aink to Task &.
tools 8aintenance requirements/
tasks
, cleaning )inside and outside+
, testing and functionality
, diagnostic testing
, replace(repair components
, reloading(upgrading software
, periodic physical checks for damaged ca'les
, replacement of consuma'les
frequency
appropriate tools and techniques.
"ndertake a 9health check: for a standard workstation.
1evelop a report outlining maintenance to 'e undertaken.
Complete any necessary maintenance requirements.
Aink to Tasks & and .
;sta'lishment of maintenance schedules and practices for
equipment.
Aink to Task &.
An awareness of details recorded in a maintenance report(
card/
5o' reference num'er
>rainstorm the information that should 'e included on a
maintenance record.
'rief description of the pro'lem
name of technician completing maintenance
date maintenance performed
time taken to complete the task
description of action to rectify the pro'lem
description of follow,up action required
other comments.
1esign a maintenance record card to 'e stored with a
piece of hardware.
associated software
,rou#le shooting and testing of hardware and
peripherals
Signs of incorrect function of hardware components. >rainstorm a list of indicators of incorrect function.
Aink to Task .
3.$ 4erform diagnostic functions using the Dorking knowledge of diagnostic testing to determine Internet search for diagnostic tests designed to help in a
6!
operating system and third,party diagnostic
tools
cause of hardware pro'lems. range of situations )eg network speed tests, hard disk
diagnostics, task manager+.
.eneral features, selection and use of diagnostic tools and
software appropriate to the task/
tools(software supplied with the operating system
third party diagnostic software(tool
diagnostic card.
4ractical activity B undertake diagnostic testing for a range
of faults.
Aink to Task .
4ro'lem,solving process to identify root cause of the
pro'lem/
identify possi'le cause of the pro'lem
remove hardware(software that may mask(confuse
the issue
test theory 'y
, replacing offending item
, using diagnostic tool.
1iscuss various approaches to pro'lem,solving/
top down )decision tree+
'ottom up )process of elimination+
progressive elimination of possi'le causes
su'stitution of suspect parts with servicea'le
items and re,testing.
3. 4roduce maintenance schedules, including
removal of dust and grease 'uild,up
Cleaning hardware and peripherals
8aterials required for cleaning/
lint,free cloth
glass,cleaning spray
small 'rush
can of compressed air
vacuum cleaner
antistatic wrist'and
damp cloth and mild detergent
specialised cleaning kit.
Compile a list of equipment that could 'e used to make a
cleaning toolkit, identifying the appropriate use of each
material.
Identify materials and equipment not suita'le for cleaning
hardware and peripherals.
"ndertake routine cleaning(maintenance on a
workstation(peripheral.
Techniques for cleaning/
the monitor
a key'oard
a mouse
the system unit
printers
1emonstrate appropriate cleaning methods for a range of
computer hardware.
6$
, laser
, ink5et
drives.
associated software
3.! 1etermine whether unservicea'le
components are replacea'le through
warranty, replacement or upgrade
Replacement of hardware components
An awareness of/
warranty conditions
availa'le component upgrades
source of replacement(upgrade.
;-amine manufacturer:s documentation for a range of
hardware(peripherals to identify the warranty conditions.
1iscuss the role of consumer protection laws in relation to
warranties.
Hisit the manufacturer:s we'site for the school computers
to determine if upgrades are availa'le.
7esearch a num'er of computer component resellers
we'sites. "ndertake a costing for 'asic upgrade of the
following components/
&.> 8emory
duel layer 1H1 writer
hard disk drive of at least ##.>.
Company(organisation hardware replacement policy/
identifying supplier)s+
o'taining quote)s+
gaining purchase authority.
.uest speaker from an organisation:s IT support personnel
to talk to students a'out/
cyclic replacement policies
approved suppliers
quotations
ordering procedures.
7emoval and replacement of hardware components. Teacher demonstration.
Students perform 'asic removal and addition of hardware
components on surplus computers )if availa'le+.
1iscuss 'est practice safety procedures/
appropriate preparation )disconnecting
60
equipment+
use of static wrist strap
care and placement of equipment
adequate lighting.
-isposal of hardware and peripheral components
;nvironmental considerations for the disposal of/
redundant hardware and peripherals
packaging.
1iscuss the environmental ha<ards associated with the
disposal of redundant hardware and peripherals.
Classify computer packaging into recycla'le and non,
recycla'le product.
7esearch local council or ;4A guidelines(
recommendations on the disposal of surplus computing
equipment.
Students visit the following we'sites and make a summary
of the key points a'out environmental disposal of IT
equipment.
www.deh.gov.au(settlements(pu'lications(waste(
electricals(computer,report(regulations.html
www.agimo.gov.au(government(enviroEfriendlyE
ict(responses(hp
www.computertake'ack.com(
1iscuss the responsi'ilities of manufacturers and end
users with regard to the environmental effects of the
disposal of ITC equipment and consuma'les.
1esign a poster outlining the life cycle of computer
hardware )life cycle analysis+.
1esign a pamphlet promoting recycling of old hardware.

66

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Information Technology Curriculum Framework Stage 6 Support Document

Sample Program Operating systems and hardware

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