Chapter 1 / 2
Information Technology For Management 7
th
Edition
Turban & Volonino
Based on lecture slides by L. Beaubien, Providence College
John Wiley & Sons, Inc.
IT Support of Organizational
Performance /
Information Technologies:
Concepts and Management
Chapter 1 / 2 2
Learning b!ectives
$everse ?uctions
?''iliate Dar*eting
(n'o#ediation
Chapter 1 / 2 1,
Business Per'or#ance Danage#ent
Process
Co#petitive ?dvantage
)trategies
!rocedures & include the strategies, policies, #ethods, and rules 'or
using the CB().
Chapter 1 / 2 2/
Da!or capabilities o' co#puteri%ed
in'or#ation syste#s
)tudent grades
)toc* prices
Chapter 1 / 2 2=
(n'or#ation )yste# 5 Classi'ication By
)upport Iunction
Chapter 1 / 2 2@
Transaction Processing )yste# -TP).
)i#ulation ->hat5('.
Lueries
?ccounting
Gu#an $esource
Production
)ales / "istribution
Logistics
The 'irst type o' (T syste# that &as developed in the 1C@Es to
i#prove co##unications &ith business partners &as electronic
data interchange (E$I., &hich involved co#puter5to5co#puter
direct co##unication o' standard business docu#ents -such as
purchase orders and order con'ir#ations. bet&een business
partners. These syste#s beca#e the basis 'or electronic
markets, &hich later developed into electronic commerce.