Introduction to The Spiceworks IT Desktop

Original presentation produced by Spiceworks.com

Modifed for December 8, 2008 TIES Conference session by
Dana Millaway, District Technology Coordinator, Holdingford
ublic Schools
IT Management is Complicated!
Is it all working?
How do I keep track
of everything?
What do I have?
Where can I find
answers?
Is it all working?
Spiceworks Simplifies IT For Free!
How do I keep track
of everything?
What do I have?
Where can I find
answers?
Get real-time inventory of
HW & SW assets.
Track daily to-dos, end-user
requests and major projects
!c"an#e $est practices
and "o%-tos %it" &T 'ros
Is it all working?
Trou$les"oot & report on
net%ork assets & events.
Is Spiceworks for
Me?
Spiceworks is for SMB IT Pros
Spiceworks is a 7mb download designed for

&T 'ros %"o "ave admin ri#"ts on t"eir net%ork

(r#ani)ations %it" less t"an *+, devices on t"eir

net%ork. &t %ill %ork %it" more, it just %ont $e as
fast.

-unnin# on a '.. &t discovers Windo%s, (S /,

0inu! and 1ni! $ut you need to run it from a '. on
your net%ork.
Spiceworks Sstem !e"uirements
What do I need for
Spiceworks to
work?
System Requirements
Windo%s /' 'ro S'*, Windo%s 2ista 3%it"
special settin#s4, Windo%s *,,5 Server 3latest
service packs recommended4
6,, 7H) 'entium class processor
+8* 79 -:7
Browser Requirements
;irefo! 8.+ - *.,
&nternet !plorer <., - 6.,
Download # Install Spiceworks In $ Minutes
Where can I get
Spiceworks?
www.spiceworks.com
a. Go to %%%.spice%orks.com
a. .lick =;ree >o%nload?
a. njoy &T ;reedom in less t"an
+ minutes@
IT%s Free& !eall Free!
No Gimmicks. No Catces.
Heres Ho% Spice%orks Aeeps &T ;ree.
Can%t 'a(e or Don%t )ant *ds+
!a"e Spiceworks #our $ay
-eplace t"e :ds and add your lo#o for B*, a
mont" %it" Spice%orks 7yWay.
In(entor ,our -etwork *ssets
What do I have?
%gent&less 'n"entory of Network %ssets

:utomatically discover
"ard%are & soft%are

Gat"er tec"nical data a$out

t"ose assets

.reate custom attri$utes

&nventory non-net%ork
devices suc" as '>:s
Is it all working?
!eport on Important IT Info
Customi(able Reports

See soft%are installations, disk

usa#e, trou$le tickets & more

asily create custom reports

!port reports in .S2, '>; and

!cel format

!c"an#e report templates %it"

ot"er Spice%orks users
Monitor # !ecei(e *lerts *.out ,our -etwork
Network )onitors * %lerts

7onitor disk space, soft%are

installations, anti-virus updates &
more

.reate alerts to detect events and

prevent issues

See & set up alerts for 7icrosoft

events across your environment

7onitor t"e "ealt" of your

!c"an#e server
Is it all working?
!un an /as0to01se 'elp Desk
!elp +esk and ,icket Submission

:llo% clients to su$mit tickets %it"

attac"ments via email or %e$ portal

.reate tickets in one click for

devices t"at need attention

:ssi#n tickets across your &T team,

mana#e projects and vie% pro#ress
How do I keep track
of everything?
Connect )ith 2ther IT Pros
Where can I find
answers?
Global Community of ', -ros

:sk &T questions and s"are ans%ers

Coin #roups of &T pros $ased on interest,

#eo#rap"y, e!pertise and more

See recommendations & ratin#s on &T

products & services from ot"er &T pros

Get tips and support on #ettin# t"e most

out of Spice%orks
Taking the plunge&&&
7id-summer D most computers inactive
>o%nloaded and installed on /'sp5 :7> %it" E G$ of -:7
1sed default settin#s ot"er t"an port num$er
0et run for a fe% days
Fotified t"e teac"ers at %orks"op t"at it %as $ein#
implemented.
Settin# upG
Settin# upG
Settin# upG
Settin# upG
Settin# upG
Settin# upG
Settin# upG
What the user sees:
Reports:
Reports:
T"in#s on my net%orkG
What have we learned?
People are still going to stop (tackle) you in the hall.
Training your staff (including yourself) to use it as a first
resort is as important as training the end users.
7y Homepa#eG
Pro's:
Price
Powerful
Flexible
ser ! supported
"on's:
#o knowledge base at this time
Possible network traffic issue$
#eed to ha%e more ser%ices running to allow all functions
ser ! supported
&ana 'illaway
&istrict Technology "oordinator
(oldingford Public )chools
dmillaway*holdingford.k+,.mn.us
Thank you