HR PRACTICES IN

AVIATION INDUSTRY
SUBMITTED TO: SUBMITTED BY:
Dr. IPSHITA BANSAL HARPREET KAUR(7710)
FMS(WISDOM) SHIKHA GANGWAR(7770)
INTRODUCTION TO INDUSTRY
Fastest-growing industry contributing 0.2% to the countrys
GDP.
Airport authority of India manages a total of 127 airports.
Private airlines accounting -75 per cent
DGCA governs all the aspects of aviation.
Market Share
Name of the players Market Share
Kingfisher Airlines and Kingfisher
Red (previously Air Deccan)
28%
Jet Airways and Jet Lite
(previously Air Sahara)
25%
Air India and Indian (previously
Indian Airlines)
16%
IndiGo 14%
SpiceJet 12%
GoAir 3%
Paramount Airways 2%
Air India
Founded : July 1932 (As tata airlines)
Commenced operation : 15 Oct. 1932
Employment Ratio : (70:30)
Company slogan : Your palace in the sky.
Headquarters : Mumbai
Website : www.airindia.com
HR Policies of Air India
Recruitment : Internal (Promotion) & External
(Application in newspaper)
Selection : Applicants are short listed by resume cross check.
Physical test
Written test (Aptitude Tests)
GD & PI
Medical Test
Reference check
Validation of certificates
Police checks.
Work culture : Rich & traditional
Training:
a. Certified trainer by BCAS (Bureau of civil aviation security).
b. Emotional Workstation
FFP (Frequent Flyer Program): Flying Returns
Motivational Tool: Profit Linked Incentives (PLI)
Promotions: Only experience based not performance
based
Employee Benefits:
a. Fringe Benefits
b. 4 Free Tickets to executives in every 6 months for domestic
trips.
c. Medical insurance for employees.
d. Free transportation, meal facility.
Indian Air Force
Active : 8 oct 1932- present
Country : India
Branch : Air Force
Size : 170,000 active personnel & 1300 aircraft
Part : Ministry of defense
Indian armed forces
Headquarters : New Delhi, India
Motto :
(Touch the sky with glory)
Website : Indianairforce.nic.in
HR Policies of Indian Air Force
ENTRANCE:
Through NDA & CDSE.
NDA (National Defense Academy):
Eligibility:
10+2 ( phy, & maths)
Min. Age- (17-19)
Written Exam Conducted By UPSC, New Delhi
(Common for Army, Navy & Air force)
After this SSB Exam is conducted.
For Air force ( Mysore, Dehradun)
After passing SSB, PABT test & a medical test is
conducted.
Training:
Duration - 3 yrs. ( of which 2.5 yrs. Is common for all & 6
months is specific training)
Extra activities: Horse riding, swimming, P.T. drill, weapon
training, boxing & foreign language.
For commissioned officer rank 1 yr flying training is
provided at AFA ( air force academy) Hyderabad.
CDSE ( Combined defense service exam) Air force:
Eligibility: 20-22 yrs.
TRAINING:
Duration- 1.5 yrs. At AFA, Hyderabad ( which includes 6
mnths ground training, & 1 yr. flying training)
Performance Appraisal:
On yearly basis, a form is given which involves various
traits known as OLQ (Officer Like Qualities)
Rating is done on 0-10 scale.
Evaluators can be an immediate boss, commanding officer
and the station commander.
WOMEN Friendly Policies:
No discrimination regarding promotion, pay leave, salary.
Maternity leave (3 months)
Postings benefits for married.
Jet Airways
It is India's second largest airline after Air India.
Founded:1 April 1992
Commenced operations:5 May 1993 with a fleet of
four leased Boeing 737-300 aircraft
On 8 May 2009 Jet Airways launched another low-
cost airline, Jet Konnect
Headquarters: Mumbai,
Employees :10,017
Subsidiaries : JetLite, Jet Konnect
HR Policies of jet airways
Employment opportunity (70:30)
Employee benefits (EPSP)
Employees evaluation & performance reviews
CSR Activities:
Magic Box
Flights of Fantasy
Blood Donation Camp in association with Prathama Blood
Centre in Ahmedabad
Yellow Rose campaign
Virgin Atlantic Airways Ltd.
Founded : 1984
Commenced operation : 22 June 1984
President : Sir Richard Branson
Frequent Flyer Program : Flying Club
Headquarters : Crawley, England
HR Policies of Virgin Atlantic
Equal Employment Opportunity
New Employee Information
a. New employee evaluation period
b. Employee compensation
c. Health examination
Scheduling
a. Over time
b. Flex-time
Performance review
Benefits plan
a. Medical
b. Dental
c. Vision
d. Life Insurance
e. Disability
f. Retirement
Assistance Program
Leaves
a. Family care leave
b. Funeral leave
c. Maternity leave
d. Sick leave
Tuition Assistance program
Miscellaneous
a. Promotional opportunities
b. Mentoring program
c. Meal & lodging reimbursement
Grievance process
Termination of employees
Kingfisher Airlines
Founded : 2003
CEO & Chairman : Vijay Mallaya
Commenced operations : 9 May 2005
Parent Company : United Breweries Group
Subsidiaries : Kingfisher Xpress
Frequent Flyer Program : King Club
HR Strategies
KFA signed a non-poaching alliance with Air Deccan
KFAs flight attendants called Flying models were
selected through a national level model contest.
KFA Stressed employees to cope with high service
standards.
Among one of the biggest HR move is to strengthen its
management team.
Mr. Mallya said Kingfisher Airlines Limited has a first
class management team not just at top most level but also
in the second line.
Recommendations
Employment to women is given on contractual basis, so there
is a need to develop more women friendly policies.
Oppose all forms of discrimination, harassment and promote
affirmative actions.
In Air India promotion is only experience based, this mindset
has to be changed.
Stated performance appraisal policies are not well
implemented.
More emphasis should be given to motivational aspects for
employees.
References
Magazines : 4P (Ed: April 2010)
Personal Interview with : Cp. Gautam Bose
Mr. Manish Yadav
Websites : www.citehr.com
www.authorstream.com
www.careerairforce.nic.in
www.coolavenues.com
www.humancapitalonline.com
THANK YOU