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This position provides customer service support to donors, volunteers and Theatre staff, planning and coordination of donor events, data management and reporting, and coordination in all aspects of Donor Development.
This position provides customer service support to donors, volunteers and Theatre staff, planning and coordination of donor events, data management and reporting, and coordination in all aspects of Donor Development.
This position provides customer service support to donors, volunteers and Theatre staff, planning and coordination of donor events, data management and reporting, and coordination in all aspects of Donor Development.
Date Posted: June 16 Posting Expires: July 6, 2014
POSITION: DEVELOPMENT SPECIALIST
ESSENTIAL FUNCTIONS INCLUDE (But are not limited to) : ESSENTIAL FUNCTIONS CONTINUED QUALIFICATIONS: Preferred prior exposure to fundraising processes and database management GENERAL SUMMARY: The Development Specialist has a vital role at the Grand Rapids Civic Theatre and School of Theatre Arts. This position provides customer service support to donors, volunteers and Theatre staff, planning and coordination of donor events, data management and reporting, and coordination in all aspects of Donor Development. This position works in close collaboration with the Board, Executive Development staff, and volunteers. Attention to detail, problem solving, knowledge of Community Theatre/Arts, and overall enjoyment of a fast paced and high energy workplace is necessary. Offce based: part-time professional offce position averaging XX hours a week. POSITION: Development Specialist REPORTS TO: Director of Development and Community Relations CLASSIFICATION: Hourly EDUCATION REQUIRED: Bachelors SKILLS REQUIRED: Microsoft Offce, Email, Internet, SKILLS PREFERRED: Giftworks Coordinate fundraising events including donor lounges, donor cards, managing event processes and logistics, committee activities, and event follow-up. Prepare donor research, queries, written acknowledgement letters, and other campaign literature. Coordinate communication with volunteers and donors for personal engagement, event assignments, and committee meetings. Coordination and Distribution of Development Newsletter Manage the development database operations including: software program setup, data entry, gift recording and acknowledgments, gift reporting, playbill acknowledgement, sponsor recognition, and maintenance of prospect and donor data. Maintain the list of current, past and prospective donors in donor software. Maintain record of support and materials from donors, sponsors, playbill sales, foundations, and media. Processing of Corporate Memberships and Sponsorships within ticketing software. Maintain communication between school, ticketing software, and volunteer base for current data contact lists of current/prospective donors. Coordinate all fundraising events including donor lounges, donor cards, managing event processes and logistics, committee meetings, and event follow-up. Help organize volunteer committees and assist with training of other volunteers. Demonstrated ability to handle donor interest and personal information in a timely manner, with tact and sensitivity, in a confdential manner. Ability to work collaboratively with a strong customer service orientation. Professional presentation, with excellent verbal, written and interpersonal communication skills, and an energetic and engaging personality. Excellent organizational skills, with accuracy and attention to detail. Working knowledge of MS Offce Suite, Social Media and database management. Ability to set and meet realistic goals, establish work priorities, organize people and materials to reach goals, handle pressure well, and report results. Ability to multi-task while handling work expectations, including telephone, basic offce machines, reading, writing, typing and computer/ data entry, and some travel. Ability to set and work within a budget, secure price quotes, and indentify cost saving opportunities for department (Theatre). Some Evening and Weekend Work Required. Prepare and execute mailings. Point person for management of community donation requests for free tickets. Other duties as necessary and assigned. Competitive salary, commensurate with experience and hours worked Part-time position with fexible work schedule Monday Friday Hours 25-28 a week Parking Provided Season Theatre Membership provided. Please submit a cover letter and resume via email to nbrozek@grct.org by July 6, 2014. ABOUT THE GRAND RAPIDS CIVIC THEATRE & SCHOOL OF THEATRE ARTS One of the largest community theatres in the country, the Grand Rapids Civic Theatre and School of Theatre Arts has been entertaining and educating West Michigan since 1925. OUR MISSION We are committed to enhance the cultural life of West Michigan by creating opportunities for people to enjoy live theatre performances using community artists, and to provide access to a comprehensive theatre arts education program for all ages. OUR VISION We are continually working to ensure that the Grand Rapids Civic Theatre remains one of the great community theatres in the nation, through the passionate delivery of high-quality live performance, innovative and comprehensive education, enriching volunteer participation, and a superior customer experience. I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION AS OUTLINED ABOVE: Signature Date
Director Signature Date The above statements are intended to describe the general nature and level of work being performed by the people assigned to this classifcation. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classifed, and may change at the discretion of the incumbents manager/supervisor. COMPENSATION: