Quarter 4 • Year 2008

Season’s Greetings

Resilience
Newsletter
Articles • Free Live Webinar
BCM Corner 2009 Courses
• CXO Breakfast Talk &
• President Speaks • BCM Institute & CSA MoU • CollectiveX Chapters Abu Dhabi
• Australia Pacific Operations Signing • Last call for Re-certification BCM-350:
BCM 8-12 Mar
Launch • First BCM-5000
5000 in Dubai,
Sydney & Jakarta Coming Soon… Bangkok
Events • Online Examination BCM-300:
BCM 18 Feb; 18 Mar
• World Continuity Congress • Meet-the-Experts
• MY Get Together Session
2008 ‘SS540:2008 Safeguards’
• SS540:2008
:2008 Course Launch & Canberra
• Meet-the-Experts ‘Pandemic • World Continuity Congress
ss540.org Website Launch BCM-300:
BCM 30 Mar
Flu Best Practices’ 2009 ‘Writing Competition’
BCM-5000:
BCM 30 Mar

The President speaks Dubai

BCM-5000:
BCM 18 Jan
I applaud the government’s recent initiative to enhance Corporate Resilience
through the announcement of SPRING Singapore’s launch of the S 540:2008 Hyderabad
BCM-350:
BCM 29 Jan
standard on Business Continuity Management.
Kuala Lumpur
SS540 is long awaited by the Singapore’s business leaders as many believe that a BCM-300:
BCM 14 Jan; 11 Mar
DRP-300:
DRP 17 Feb
broad-based, government led approach is needed to deal proactively with global and BCM-5000:
BCM 23 Feb
regional threats - It is always vital for any business to be BCM
BCM-ready with recovery strategies to meet any DRP-5000:
DRP 23 Mar
eventuality, natural or man-made.
made. This makes the entire business resilient, with the innate ability to sustain
any interruption, recover and then resume operations in the minimum amount of time needed. Melbourne
BCM-200:
BCM 6 Mar
BCM-5000:
BCM 2 Mar
While BCM (and DRP) is widely practisedtised by corporate and MNCs and its associated costs are often deemed
necessary business expenses, the new code also applies to SMEs and naturally they would be deterred by the Mumbai
additional costs. Fortunately for SMEs, SPRING & SBF have put together funding for Singapore companies BCM-350:
BCM 6-8 Mar 09
to help with training and other BCM preparedness costs. BCM Institute courses are SS540:2008 compliant, New Delhi
and we have also introduced several in anticipation of demand on course that specifically address the new BCM-350:
BCM 17 Feb
code. (See the separate article below). BCM-5000:
BCM 20 Feb

For our non Singaporean readers, I believe this code underscores the need for national authorities to assist in Qatar
BCM-5000:
BCM 8 Feb
preparing and strengthening business-resilience,
resilience, especially to help smaller companies who are, hitherto,
constraint by business resources chiefly in the hiring of, and/or training/enabling of BCM personnel. Singapore
DRP-300:
DRP 7 Jan; 11 Mar
BCM-5000:
BCM 12 Jan; 23 Mar
On other BCM Institute matters, I am pleased to say that the World Continuity Congress 2008 was held on BCM-300:
BCM 11 Feb
12th November 2008. Over 60 delegates attended this event, whi which was entitled, ‘Enemies at the Gate’, largely DRP-5000:
DRP 23 Feb
to depict the reality of threats literally at our businesses’ doors which we must anticipate and build our BCM
response framework around. See Page 7. Sydney
BCM-5000:
BCM 23 Feb
BCM-200:
BCM 16 Mar
Page 1

I would like to take this opportunity to wish our readers a very Merry Christmas and a happy New Year!

Dr Goh Moh Heng, President, BCM Institute

Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org
 BCM Institute Global President Launches
Operations in Australia Pacific

[SYDNEY, November
2008] BCM Institute
recently expanded its
global footprint
launching its operations
in the Australia Pacific
Region. The first BCM-
5000 course was
recently conducted in
Sydney, with the BCM
Institute President, Dr
Goh Moh Heng heading
up the line-up of
internationally
recognized instructors.

The first course,

BCM5000, was selected
as a critical start to
training in this region,
as the first group of
instructors also
attended… See Page 6
Page 2

Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org
 World Continuity Congress 2008
12-14 November 2008

[SINGAPORE, 12 November 2008] – Attended by more than 60 delegates, the World Continuity ntinuity Congress 2008 was the
highlight for BCM Institute’s calendar for 2008
2008.. BC & DR professionals from different parts of the world – Europe (France,
Sweden), Middle East (UAE),
AE), Asia (Singapore, Malaysia, Hong Kong, Thailand) gathered in the World Continuity Congress
to discuss and update on the latest issues of BC & DR best practices and standards.

Mr. Bhakorn Vanuptikul, Vice President of Bangkok Bank Thailand began the Co
Congress
ngress with his keynote speech. Followed
by Dr. Goh Moh Heng, President of BCM Insitute.

The latter half of the day was

filled with 2 sessions of
workshops. Few featured
workshops on that day
were–
were Pandemic Flu by Rose
Lam (GMH), Command
Center by Dr Goh Moh Heng,
Crisis Management by Lim
Sek Seong, Crisis
Communication by Farah
Abdul Rahim (Hill &
Knowlton), Risk & Security
Management by Mr Tan
Chong Kuan, Joshua Kwai &
Zulkifli from STET.
Line-up
up of World Continuity Congress 2008 Speakers

I like to way World

Continuity Congress
2008 was being
organized – it’s not so
training-focused.
training There
were variety of
workshops that
participants may
choose which ones
they wish to attend.
Topics are
a more
specialized which
catered for different
Keynote speech by Mr Vanuptikul Command Center Workshop by Dr Goh departments in the
organization”

Elsa Wan,
Page 3

See more WCC 2008 Photo Galleries Information Security

Motorola Asia Pacific Ltd
Hong Kong

Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org
 Meet-the-Experts
Experts
‘Pandemic Flu Best Practices’
17 October 2008

[SINGAPORE, 17 October 2008] – BCM Institute conducted Meet Meet-the-Expert

Expert session on 17 October
2008. Keynotes speakers shared the first
first-hand
hand experience on how best practices had helped a large
organization survive a disaster such as a Pandemic Flu outbreak. Keynote speakers involved were
wer –
Ms. Rose Lam, Mr. Albert Kong and Dr. Goh Moh Heng Heng.

Conducted in an interactive and casual

manner, all participants were actively
involved in the dialogue session and in-
in
depth discussion on questions that may
arise when planning and implementing
the Business Continuity strategy to
anticipate against the Pandemic Flu
outbreak. Meet-the-Experts session is a
Seminar brought to you by BCM Institute
to facilitate a fruitful dialogue with
Subject Matter Experts to present their
views.

Interactive Session by Albert Kong

Free Live Webinar

Hosted by BCM Institute India
BCM Institute has hosted several free live webinars including the recent topic “Implementing BCM-
BCM A
Smart Way” by Mr. Nalin Wijetilleke, President of ISACA UAE Chapter.

Why Webinar?
Webinar provides the most convenient way to attend a seminar wherever you are. Participants
across the regions may listen to and interact in the live webinar at zero cost.

Why BCM Institute?

BCM Institute is the leading Business Continuity (BC) & Disaster Recovery (DR) education and
certification institute. Business Continuity Management (BCM) is critical to the growth and survival of
your organization - an essential ingredient of corporate go
governance,
vernance, vital to maintain stakeholder
peace of mind, trust, faith and confidence. BCM demonstrates market leadership and creates
competitive advantage - leading to enhanced loyalty and market share, which in turn results in higher
revenues and profits.
Page 4

This free seminar is absolutely something you don’t want to miss. Stay tuned to www.bcm-
institute.org for the next webinar’s interesting topic and speakers
speakers.

Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org
 CXO Senior Executive Breakfast Talk
16 October 2008

[KUALA LUMPUR, 16 October 2008] – CSC, CSA and BCM Institute jointly held a Senior Executive Breakfast Talk on
Business Continuity Management on 16 October 08, at Chynna, KL Hilton. Entitled, ‘FINANCIAL TURMOIL – Leveraging
BCM to Weather the Storm’ it expounded on compliance and regulati
regulations
ons of the financial sector in preparing for BCM.

The guest speakers are Dr Goh Moh Heng from the Business
Continuity Management Institute and Mr. Nicholas Rushton-
Rushton
Young from the Bank of America. This is an exclusive C-level
C
event. It is critical for
or organizations to address operational
continuity in the face of the expected repercussions from the
financial situation. And no industry is more affected than the
financial services sector. Financial institutions are looking at
how to leverage on businesss continuity management (BCM) to
identify potential risks-impacts
impacts and establish the necessary
contingencies and plans to maintain its business continuity
capability. Many chief executives and senior managers in the
organization benefitted from this Breakfast st talk.

BCM Institute & CSA MoU Signing

16 October 2008
[PETALING JAYA, 16 October 2008] – Business Continuity Management (BCM)
Institute and Computer Systems Advisers (M) Sdn Bhd (CSAM), a wholly
wholly-owend
subsidiary of CSC (NYSE:CSC) have signed a memorandum of understanding today to
jointly provide business continuity management and disaster rec
recovery planning
courses to customers. The courses will help companies develop business continuity
plans to help protect against unexpected business interruptions.

Mr. Lim Cheng Leong, General Manager, Customer Services and Support Group,
CSAM, said, “The collaboration
ollaboration with the BCM Institute allows CSAM to provide a
more complete, end-to-endend training solution in business continuity management
and disaster recovery planning industry practices. This is timely as large
corporations, especially those in the fin
financial services, have to comply with the
statutory regulations to ensure the continuity of those businesses. Our customers
have been seeking business continuity management solutions and this partnership
with BCM Institute will allow CSAM to value add to th their requirements.”

Dr. Goh added further, “BCM Institute offers multiple instructors who are subject
matter experts and industry practitioners. These practitioners offer practical and
real-world
world applications in their area of expertise and are skilled at iidentifying
potential impacts that threaten an organization’s services. By utilizing knowledge
Page 5

framework to build operational resilience and effective response, our business

continuity and disaster recovery experts are able to effectively help companies Newpaper Article: The Malaysian
identify
ntify potential business interruptions and safeguard their stakeholders and the Reserve (Pg. 32)
reputation of the company.”
Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org
 The First BCM-5000
5000 in Dubai,
Sydney and Jakarta
THE FIRST BCM-5000 IN CONJUNCTION WITH BSI UAE

[DUBAI, 2-6 November 2008] Business Continuity

Management Institute is expanding its foothold in the
Middle East by conducting its first BCM
BCM-5000 course in
Dubai in conjunction with BSI UAE.

This workshop offers BCM professionals in the Middle

East countries an opportunity to obtain the
internationally recognized BCCE certification (Business
Continuity Certified Expert).

BCM INSTITUTE GLOBAL PRESIDENT LAUNCHES

OPERATIONS IN AUSTRALIA PACIFIC

[SYDNEY, November 2008] BCM Institute recently

expanded its global footprint launching its
operations in the Australia Pacific Region. The
first BCM-5000 course was recently conducted in
Sydney, with the BCM Institute President, Dr Goh
Moh Heng heading up the line-up line of
internationally recognized instructors.

The first course, BCM5000, was selected as a critical start to training in this rregion,
egion, as the first group of instructors
also attended the course to further familiarize themselves with the material and support tools BCM Institute offers.
As the future instructors in the region, it is key that no matter where the training is conducted,
conducted there is a consistent
approach and delivery of course material.

BCM Institute’s unique free offering of communication forums and information tools relevant to BC and DR
Managers and experts is invaluable. This allows people to share experience, knowledge ge and information on BC and
DR related issues across the globe. This bridges the gap that current training in the region has lacked.
Internationally standardized accreditation and on
on-line
line support tools is key to ensuring large organizations can
structuree and standardize their BC and DR training programs for their staff, as well as providing structured
induction, learning and growth and succession planning programs to their staff in regional locations.
Page 6

Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org
 BCM Institute Australia Pacific, will provide a more complete, end end-to-end
end training solution
in business continuity management and disaster recovery planning industry practices, by
providing training courses in major capital cities and countries such as PNG, New Zealand
and Fiji effectivelyy reducing the additional logistic costs of associated with staff from those
countries attending training in Australia or Asia.

Management of Australia
Pacific region is now looking
for more instructors to
present key topics of
expertise to course
participants in their specific
region. Interested parties
are requested to contact the
Regional Manager direct via
email (info.au@bcm
info.au@bcm-
institute.org).

THE FIRST BCM-5000 IN PARTNERSHIP WITH APB

APB-
GROUP INDONESIA

[JAKARTA, 24-28
28 November 2008] Business Continuity
Management Institute conducted the first Business
Continuity Certification course in Indonesia, the BCM
BCM-
5000: Best Practices for Advanced Professionals in
Jakarta.

Primarily designed for advanced professionals who

have a high degree of exposure to BCM practices,
BCM-5000
5000 equips the participants with the skills and
understanding that enables them to drive complex BCM programmes and BC projects for the entire
organization.

The first BCM-5000

5000 which offers certification of BCCE (Business Continuity Certified Experts) was very well
responded by the Indonesian audience. More courses are coming in 2009; please contact info@apb-
Page 7

group.com for more inquiries.

Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org
 Online Examination

As the leading Business

Continuity (BC) & Disaster
Recovery (DR) education and
certification institute, BCM
Institute has successfully
completed its first online
examination in Singapore,
Malaysia, Thailand and
Australia.

Online examination allows

examinees to access exam
result instantly.
instantly It also cuts off
the waiting time for
certification process which
normally will take 3-4 3 month
time.

MY Get Together Session

3 December 2008

BCM Institute hosted a Get-

Together Session for BCM
Instructors in Kuala Lumpur.
Dr Goh, the Chairman of BCM
Institute, highlighted the
opportunity and benefits as
course instructors for BC/DR
professionals in expanding the
horizon through sharing of
knowledge with participants
and other practitioners.

The session was attended by

nineteen BC/DR professionals
from companies like Alliance
Bank Malaysia, CSA, U Mobile,
Page 8

HP, Time dotcom, DHL, IBM,

Shell IT International, RHB
Bank and many more.

Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org
 SS540:2008 Course Launch &
SS540.org Website Launch
BCM Institute is pleased to announce
unce 3 new SS540:2008 courses:

∗ SS540:2008 Fundamentals <Full Brochure & Schedule>

A 1-day course
ourse Introduction to SS540
SS540:2008 code by Spring Singapore
∗ SS540:2008 Audit of BCM Processes <Full Brochure & Schedule>
A 2-day course focusing on identifying the six areas of BCM Framework
300 & SS540:2008 BCM Fundamentals of Implementation <Full Brochure & Schedule>
∗ BCM-300
A 2-day course
ourse with ½ day extra for BCM 300 + SS54
SS540:2008 examination

Courses are available in December 2008. For more information, please email info@bcm-institute.org
institute.org

Future SS540 courses, please visit www.ss

www.ss540.org. This site will be launched by end of December 2008.

BCM Corner
BUSINESS CONTINUITY (BC) & DISASTER RECOVER (DR)
FORUM http://bcmi.collectivex.com/

BCM Institute CollectiveX is a a global virtual meeting

place that provides a platform for all Business Continuity
Management (BCM) and Disaster Recovery (DR)
Community members to share and exchange information.
As per November 25, this forum is subscribed by 1627
professionals from 600 countries, an increase of 132 new
members (8.11%) within a period of one month.

Recently, Chapters were established in 3 countries.

Bangalore (India) Chapter was established in August
2008, Indonesia Chapter and Thailand Chapter in
November 2008. The objective of Chapters is to promote
awareness and understanding of BCM domain across the
BCM professionals and updates on latest initiatives and
developments.

LAST CALL FOR RE-CERTIFICATION

Page 9

Recertification is the process of renewing a professional’s certification after every year of the certification period.
The main objective to recertify a professional is to evaluate and ensure his/her technical competence periodically.
<Learn more>

Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org
 Upcoming Events

Meet-the-Expert
Expert 'SS540:2008 Safeguards'
Friday 16
. January 2009, Singapore

Key Highlights

During the World Continuity Congress 2008 held on 12th November, 2 of the 9 workshops
focused on new international BCM standards. Many questions were raised about how far
a company must now go to meet the safeguards standards. Other queries gravitated
towards the issue of costs incurred in the name of resilie
resilience--proofing, and when these
pass the test of business
business-reasonableness expensing?

Coming January 2009

2009, we have Mr Dan Steele*,, Chairman of BCMC, who specifically
instructed the (first) BC Technical Committee on TR19 (later renamed to SS540:2008);
Dr Goh Moh Heng,, at the panel session, will speak on International BCM best practices and how SMEs could learn,
adapt these practices to keep cost low(er).

To enjoy this complimentary session, please call +65 6323 1500 or email info@bcm-institute.org
institute.org

‘World Continuity Congress 2008 Writing Competition’

Win a Chance to be the World Continuity Congress Honorary Speaker

BCM Institute is pleased to announce the ‘World Continuity Congress

ongress 2008 Writing Competition’.
Competition’

Theme for World Continuity Congress 2009: Crisis Management, Business Continuity and Disaster Recovery

Target audience: Business Continuity (BC) and Disaster Recovery (DR) professionals across the globe

Rewards: We will select 2 winners to speak in the World Continuity Congress 2009. Sponsored ticket and
accommodation to Singapore by BCM Institute.

Cut off date of submission: 31 March

arch 2009
Announcement will be made in 30 April 2009

More information please visit www.worldcontinuitycongress.com

w.worldcontinuitycongress.com
Page 10

Bu
Business Continuity Management Institute
315 Outram Road #15-04 Tan Boon
on Liat Building Singapore 169074 • Tel: +65 6323 1500 • Fax: +65 6323 0933 •
Email: info@b
o@bcm-institute.org • Website: www.bcm-institute.org