Supply Chain Balanced Scorecard Measure and

control supply
Perspective Performance
Manufacturing 92.19%
Warehousing 82.53%
Transportation 91.74%
Customer satisfaction 64.74%
Financial performance 66.09%
Total Performance 77.63%
Scorecard includes 5 categories, 19 indicators
Help
- You can change the values in "weight" column, the value must be between 0 and 10;
"10" value means that the perspective or goal is the most valuable
- You can change the values in "Performance" column;
Strategy tree and scorecard details :
Perspective Goal
Weight
(x of 10) Description
Performance
(%)
Manufacturing 1 92.19%
Manufacturing
Cycle Time 6
The time period from the firm planned
order until the final production is reported.
4
Defects Per
Million
Opportunities 4
The total number of defects divided by the
total number of opportunities for a defect,
multiplied by 1 Million (Six Sigma
calculation).
200
Total Performance in group Manufacturing 92.19%
Warehousing 1 82.53%
Inventory
Months of
Supply 6
The total inventory units on hand divided
by the average monthly usage.
80%
Number of
Inventory Turns 4
The annual cost of sales divided by the
average inventory cost level.
20%
Total Performance in group Warehousing 82.53%
Transportation 3 91.74%
Freight cost per
unit shipped 3
Total freight costs divided by the number of
units shipped per period.
100
Claims
percentage for
freight costs 3
Total loss and damage claims divided by
total freight costs, multiplied by 100.
8%
Truckload
capacity utilized 2 Metric is not available 80%
On time pickups 2 Metric is not available 80%
Total Performance in group Transportation 91.74%
Customer satisfaction 3 64.74%
Order Fill Rate 2
The amount of order lines shipped on the
initial order (the first shipment out of the
primary warehouse) divided by the amount
total amount of lines ordered, multiplied by
100.
90%
Transit time 1
The number of days (hours) from the time
a shipment leaves the facility to the time it
arrives at the customer's location vs.
standard transit time quoted by the carrier
for each traffic lane.
7
Backorder 1 Metric is not available 12%
On Time Line
Count 4 Metric is not available 40%
Customer Order
Promised Cycle
Time 2 Metric is not available 8
Total Performance in group Customer satisfaction 64.74%
Financial performance 2 66.09%
Cash to Cash
Cycle Time 2
The number of inventory days of supply
plus days of sales outstanding minus
average payment period for material.
8%
Material Value
Add 1
The unit sell price minus material cost
divided by material cost.
80%
COGS
percentage 2 Metric is not available 60%
Year over Year
change in COGS 3 Metric is not available 8%
EBIT percentage 1 Metric is not available 60%
SG&A
percentage 1 Metric is not available 20%
Total Performance in group Financial performance 66.09%
Total Performance in Supply Chain Balanced Scorecard 77.63%
Target
Values
3 [days] 14
150 1000
95% 0%
15% 40%
85 [$US] 200
5% 100%
90% 0%
85% 0%
95% 0%
6 [days] 14
8% 100%
65% 0%
14 [days] 7
6% 14%
130% 0%
80% 0%
11% 0%
65% 0%
0% 18%