Efef

Abacus Basic Reservations Optional Fields
Abacus Distribution Systems Phils. Inc.

TABLE OF CONTENTS
3. OPTIONAL FIELDS.........................................................................3-0
3.1 GENERAL FACTS FIELD................................................................................... 3-1
3.1.1 OTHER SUPPLEMENTARY INFORMATION (OSI).....................................................3-1
3.2 SPECIAL SERVICE REQUEST (SSR)................................................................... 3-3
3.2.1 DISPLAY SSR INFORMATION...............................................................................3-3
3.2.2 OTHER SPECIAL SERVICE REQUEST (OTHS)...........................................................3-4
3.2.3 DELETE SSR ITEM................................................................................................3-4
3.3 ADVANCE PASSENGER INFORMATION SYSTEM (APIS) .................................. 3-5
3.3.1 PASSPORT INFORMATION (DOCS FORMAT) ........................................................3-5
3.3.2 VISA INFORMATION (DOCO FORMAT)................................................................3-6
3.3.3 ADDRESS INFORMATION (DOCA FORMAT) .........................................................3-8
3.4 SECURE FLIGHT PASSENGER DETAILS (SFPD).................................................. 3-9
3.5 REMARKS FIELD..........................................................................................3-10
3.5.1 WHOLESALE TICKETING REMARKS....................................................................3-10
3.5.2 REMINDERS FOR THE RETAIL AGENCY (PNR OWNER).........................................3-11
3.5.3 REMINDERS FOR THE WHOLESALE AGENCY (TICKETING AGENCY).....................3-11
3.6 PRINTER DESIGNATION AND PRINTING......................................................3-11
3.6.1 ITINERARY PREVIEW (DIX)..................................................................................3-12
3.6.2 TROUBLESHOOT DOCUMENT PRINTER..............................................................3-13
3.7 ABACUS VIRTUALLY THERE.........................................................................3-13
3.7.1 STEPS TO E-MAIL THE PNR TO PASSENGER........................................................3-13
3.7.2 DETAILED ITINERARY IMAGE.............................................................................3-14
3.7.3 ITINERARY IMAGE FROM VIRTUALLY THERE........................................................3-15
3.7.4 DISPLAY AND DELETE E-MAIL INFORMATION......................................................3-15
3.8 CHAPTER EXERCISE.....................................................................................3-16
3.9 CHAPTER REVIEW.......................................................................................3-18
Optional Fields Abacus Basic Reservations
Abacus Distribution Systems Phils. Inc. 3-0
3. Optional Fields
By the end of the chapter, you will be able to:
Use the OSI entry to input the passenger contact in
the PNR
Use the Other Special Service Request entry to add
additional information
Know the importance of APIS and SFPD
Properly endorse the PNR to another agency using
Abacus system
Use the DIX to view and print an itinerary
Use Abacus Virtually There to send the PNR to clients
e-mail account
Chapter 3 - Optional Fields.doc/ LUD: J an. 2011
3-1
3.1 GENERAL FACTS FIELD
General Facts (GFAX) field is an optional multiple item fields containing supplementary information items.
Travel agencies and airlines use this field to send and receive messages.
THINGS TO REMEMBER:
For the travel agents use this optional field to send messages to airlines regarding your
clients contact details, APIS, SFPD etc.
For the airlines they use this field to send message to agents about booking or special
request cancellation or confirmation, ticketing deadline, name change authorization and more.
GFAX has two (2) categories: OSI and SSR (e.g. CHLD and INFT)
The function identifier for GFAX is 3
Each GFAX entry may have a maximum of 64 characters including spaces, 44 characters for
OSI item. The characters and / should be avoided
To display all General Facts information:*P3.
3.1.1 OTHER SUPPLEMENTARY INFORMATION (OSI)
Other Supplementary Information (OSI) is for notification only and may be processed by the receiver as
desired. An OSI item does not require a reply from the airline.
THINGS TO REMEMBER:
Cancellation of OSI does not generate to the airline
BBR Participants (Level of Participation): OSI is not applicable. Agent must call the
airline for non-action information
Spacing: it is mandatory to have spaces before and after the airline code
Use of abbreviation is allowed (e.g. ENDO instead of ENDORSE) to meet the maximum length
Entry 3OSI BR ENDORSE BKNG TO DEWI TRAVEL
Entry explanation
3OSI 3 Function identifier; OSI Field identifier
BR
Airline in the PNR that needs to be advised of the information
YY to send message to all airlines in the PNR
ENDORSE
BOOKING
Message to be sent to the airline (Free flow format). Do not use special
character e.g. ( ) ; & #etc.
3-2
Other Information Entry Format
HOME CONTACT 3OSI YY CTCH MNL 7421234 C/ O GRACE
BUSINESS
CONTACT
3OSI CX CTCB MNL 8483890 ABACUS PHILS C/ O JHOY
HOTEL CONTACT
3OSI PR CTCA HKG SOFITEL HOTEL/ MS JANINE ADA
MOBILE CONTACT
3OSI BR CTCM 09172255889 (may add 63917)
ONWARD FLIGHT 3OSI PR ONWARD FLT AA246Y15MAYSFOORD1600/ 1900
Use this format for TG (Thai Airways):
Entry 3PCTC/ MR SANTIAGO/ PH 639179876543
Entry 3PCTC/ MR SANTIAGO/ PH 8483890
Entry explanation
3PCTC 3 Function identifier; PCTC Field identifier
MR SANTIAGO
Contact person
PH
Country code where the number is located followed by a
SPACE
639179876543
63 country code; 9179876543 mobile number
8483890
Landline number
3.1.1.1 DISPLAY OSI
Entry *P3O
3.1.1.2 MODIFY OSI
Entry 31OSI CI correct message
Mandatory space
May also use the landline number
3-3
3.1.1.3 DELETE OSI
This entry is used mainly to remove the General Facts items from the face of the PNR, a message is not
sent to the airline.
Entry DESCRIPTION
31
Delete one item
32-3
Delete consecutive OSI items
32,5
Delete non-consecutive OSI items
3.2 SPECIAL SERVICE REQUEST (SSR)
A Special Service Request, which is to be provided to the passenger and which requires immediate
action or confirmation from the receiving airline(s).
THINGS TO REMEMBER:
Applicable to itineraries with confirmed (HK) status
Service codes are standardized for use with most carriers. However, each carrier may have its
own unique service code specifying a service that may be peculiar to that carrier only.
The system creates a GFAX line for each carrier, indicating that the message has been
transmitted to each carrier
Other Special Service Request (OTHS), Advance Passenger Information System (APIS) and
Secure Flight Details (SFPD) are all part of SSR
3.2.1 DISPLAY SSR INFORMATION
Entry *P3S
Sample system response:
*P3S
GENERAL FACTS
1. SSR CHLD SQ HK1/ 21NOV01 3. 1 ADA/ EMERSONMSTR
2. SSR INFT SQ KK1 MNLSI N0917Y03F 2. 1 VI LLALON/ MARI CONMS
EB/ SANTOLUMA/ J OCELYNMI ST/ 17J AN10
3. SSR INFT SQ KK1 SI NMNL0916Y08F 2. 1 VI LLALON/ MARI CONMS
EB/ SANTOLUMA/ J OCELYNMI ST/ 17J AN10
4. SSR ADTK 1B TO SQ BY 15NOV MNL 1800LT ELSE WI LL BE XXLD
5. SSR OTHS SQ RQST APR ASSTS FOR PAX J OCELYN SANTOLUMA
Do not use the above entry to display APIS and SFPD information. Refer to page
3-5.
3-4
3.2.2 OTHER SPECIAL SERVICE REQUEST (OTHS)
There may be instances when you cant find any SSR codes applicable for your passengers request (e.g.
airport assistance). This is when you will need to use the OTHS entry.
THINGS TO REMEMBER:
DO NOT use name number selection, as this may not be properly reflected in the airline PNR.
Use the complete name of passenger instead.
Agents may specify the segment number in the entry. If not specified, the service is assumed
requested for all segments.
OTHS message is subject to airline confirmation
Entry
3OTHS1/ AIRPT ASSTS RQST FOR PAX
TERESITA BALDONADO
Entry explanation
3OTHS
3 Function identifier; OTHS Other Special Service Request;
1 request is only applicable for segment one (1)
AIRPT ASSTS Free Flow Message
TO CHANGE/ MODIFY: agents have to cancel the existing SSR items and replace with new
SSR items.
3.2.3 DELETE SSR ITEM
Other Special Service Request (OTHS), APIS and SFPD with NN and HK status codes can be cancelled
using the proper entry to make sure that the cancellation message is sent to the airline.
THINGS TO REMEMBER:
When an SSR item is cancelled using .XX entry, it will automatically disappear from the face
of the PNR when an end transaction (ET) is performed.
Entry 32XX
Entry explanation
32 3 Function identifier; 2 SSR Line number
XX Mandatory period; XX to generate cancellation to the airline
To delete multiple SSR in non-consecutive order: use this format 31,5.XX (where 1
and 5 are SSR item numbers in the General Facts field)
3-5
3.3 ADVANCE PASSENGER INFORMATION SYSTEM (APIS)
The Advance Passenger Information System (A.P.I.S.) is a system established for commercial airline
operators. It enhances border security by providing officers with pre-arrival and departure manifest data on
passengers and crewmembers bound to the US and Canada
THINGS TO REMEMBER:
APIS is mandatory for passengers traveling to/ from US
Use the standard IATA format when adding the passengers travel documents such as:
Passport (DOCS), Visa (DOCO) and Address (DOCA)
Modification is not allowed. Any changes in the itinerary, such as booking class, flight or
date, require an agent to update the APIS information. (Delete the old information and add
new APIS.)
No name association can be made to an infants name. Infant should always be
associated to an adult companion.
The passenger name in the official document must match the passenger's name in the PNR.
For a complete list of carriers that participate in APIS, see Y/ AAI/ PDT/ P61
Entry to get the country code: HCCC/ COUNTRY NAME (e.g., HCCC/ CANADA)
Display entry: *P3D
GOOD NEWS! Abacus made it easy for the agents to input APIS in the PNR.
3.3.1 PASSPORT INFORMATION (DOCS FORMAT)
Use this format to add passport and secondary document data, not including Visa.
3.3.1.1 WHIZ MASK
Step1: From PULL DO W N menu, cli ck PNR Modify PNR Add SSR/ APIS
Step2: Fi ll i n the b oxes b elow
Tick SSR DOCS to add
the passport information.
Use the correct date
format: Day-Month-Year
Click to select the
name field number
of the passenger
Use the country code
(HCCC/ COUNTRY NAME)
Segment select is optional
3-6
3.3.1.2 DOCS MANUAL ENTRY
Entry
3DOCS2/ P/ PH/ UU0779123/ PH/ 15AUG1970/
M/ 12OCT2013/ PADAMA/ WINNIEMR-1.1
Entry explanation
3DOCS2
3 Function Identifier; DOCS Passport Information; 2 segment
number (or A for all segments)
P
Document Type
P = Passport A = Alien Resident Card
C = Permanent Resident Card F = Facilitation Document
M = Military N = Naturalization Certificate
V = Border Crossing Card
T = Refugee Travel Document and Re-Entry Permit, US Travel
Document
PH Document Country of Issue (2-letter country code)
UU0779123 Document Number (max. 25 characters)
PH Passengers Nationality (2-letter country code)
15AUG1970 Date of Birth
M
Gender
F = Female M = Male MI =Male Infant FI = Female Infant;
U = Unknown at the time of booking
12OCT2013 Document Expiration Date
PADAMA/ WINNIEMR Surname/ First Name
-1.1 Name Association
3.3.2 VISA INFORMATION (DOCO FORMAT)
Use this format to enter the passengers visa number, place of issuance and place of birth.
THINGS TO REMEMBER:
For passenger not requiring visa to the U.S., only the place of birth should be added in
the mask or in the manual entry. E.g. 3DOCO/ SG-1.1
The visa number consists of 8 characters typed in RED color. It is located towards the bottom
right hand of the visa sticker.
The Control Number IS NOT the visa number
3-7
3.3.2.1 U.S. VISA IMAGE
3.3.2.2 WHIZMASK
3.3.2.3 DOCO MANUAL ENTRY
Entry
3DOCO2,3/ PH/ V/ 80352113/ PH/ 28FEB2006/ US
-2.1
Entry explanation
3DOCO2,3
3 Function Identifier; DOCO Visa Information; 2,3 segment
numbers (or A for all segments)
PH Place of birth
V Document type (V Visa)
80352113 Document (visa) number
PH Place of issue
28fEB2006 Visa issuance date
US Visa applicable country
-2.1 Name Association
Tick SSR DOCO to add
the visa information.
Place of birth is optional. It becomes
mandatory if the DOCUMENT TYPE is
not specified and if passenger is not
required to have a US visa
3-8
3.3.3 ADDRESS INFORMATION (DOCA FORMAT)
Use this format to add the passenger's resident address and/ or destination address.
THINGS TO REMEMBER:
The destination address will be the address based in US. The residential address
can be a US residence address or passenger residence address in their living country
Mandatory items are country and city. For optional fields, use slashes. E.g.
3DOCA/ R/ SG/ / SINGAPORE-1.1
For unknown Zip or Postal code, use 999
3.3.3.1 WHIZ MASK
Tick SSR DOCA to add the address information.
State is a conditional information
Leave it blank if not applicable
For unknown zip code, use 999
3-9
3.3.3.2 DOCA MANUAL ENTRY
RESIDENCE ADDRESS
Entry
3DOCA/ R/ PH/ 27 LEVISTE ST BRGY BEL
AIR/ MAKATI/ / 1277
DESTINATION ADDRESS
Entry
3DOCA/ D/ US/ 1329 HARBOUR RD/ DALY
CITY/ CALIFORNIA/ 94237
Entry explanation
3DOCA 3 - Function Identifier; DOCA Address Information
R or D Address type (R residence address) (D destination address)
PH or US Country Code
27 LEVISTE ST or
1329 HARBOUR
RD
Address details, up to 35 characters
MAKATI or DALY
CITY
City
CA State or Province Code (if not applicable, use / / , refer to manual entry)
1277 or 94237 999 if zip code is UNKNOWN; 94237 actual zip code
3.4 SECURE FLIGHT PASSENGER DETAILS (SFPD)
A Transportation Security Administration program that require airline companies (through travel agencies)
to collect a passengers name exactly as it appears on their passport along with their gender, date
of birth and redress number** if applicable. The goal is to minimize confusion when matching
passengers against the terrorist watch list.
** Redress number - A unique 13-digit identifier issued by the Department of Homeland Security to
individuals who have been misidentified as being on the terrorist watch list. It is intended to prevent future
misidentifications in future travel by the individual.
THINGS TO REMEMBER:
SFPD ruling is a mandate for airlines to provide passenger data to Transportation Security
Administration (TSA)
The information must be added in the PNR before ticket issuance
Implementation date: 18 May 2009
3-10
Entry
3DOCS/ DB/ 22NOV71/ F/ GARCIA/ THERESE/ KRISTINE
-1.1
Entry explanation
3DOCS 3DOCS - Function Identifier;
DB Identifier for Date of Birth
22NOV71 Exact date of birth of passenger
F Gender (M - male; F female)
GARCIA Last Name
THERESE/ KRISTINE First Name/ Second Name
-1.1 Name association
3.5 REMARKS FIELD
Remarks field is used to store miscellaneous information in a PNR for local office reference. All information
under this field is not transmitted to airlines. It is a free text, which can accommodate up to 69 characters
3.5.1 WHOLESALE TICKETING REMARKS
Wholesale Ticketing allows RETAIL AGENCY (PNR owner) to share their bookings to WHOLESALE
AGENCY (issuing agency) for ticket issuance.
THINGS TO REMEMBER:
PNR owner and ticketing agency should be both Abacus users
Ensure that the correct Pseudo City Code (PCC) of the ticketing agency is added in the PNR
Add 3OSI message in the PNR every time 5WT is performed
Use *P5 to display the Remarks field
Cannot delete the endorsement but can only be changed to Switch OFF status.
3.5.1.1 SWITCH ON THE ENDORSEMENT
Switching on the endorsement is important so that the ticketing agency can access the PNR of the retail
agency.
Entry 5WT-2ME8/ ON
Entry explanation
5WT- Function Identifier for Wholesale Ticketing
2ME8 PCC of the wholesaler (ticketing agency)
/ ON / - mandatory separator; ON to allow access to the PNR
3-11
3.5.1.2 SWITCH OFF THE ENDORSEMENT
Switch off the endorsement if the ticket is already issued. Agent can also switch off the endorsement if
he/ she would like to re-endorse the PNR to another ticketing agency.
Entry 5WT-2ME8/ OFF
Entry explanation
5WT- Function Identifier for Wholesale Ticketing
2ME8 PCC of the wholesaler (ticketing agency)
/ OFF / - mandatory separator; OFF to prohibit access to the PNR
3.5.2 REMINDERS FOR THE RETAIL AGENCY (PNR OWNER)
Multiple endorsement is not allowed. PNR can be endorsed to one ticketing agency at a time.
Will not be able to see the pricing and ticketing entries of the ticketing agency
Can see the ticket number in the PNR using *T entry
3.5.3 REMINDERS FOR THE WHOLESALE AGENCY (TICKETING AGENCY)
Can retrieve the PNR using Abacus record locator
Can only add open-date segments but cannot modify the Itinerary field (add ARNK, cancel &
rebook) including the Name, TAW and Phone fields
Can price and issue ticket of retail agency if properly endorsed
Cannot view the Remarks & General Facts fields, PNR History and will not be able to print the
detailed itinerary in behalf of the PNR owner
Cannot void the ticket if the endorsement id switched off
3.6 PRINTER DESIGNATION AND PRINTING
A PNR must be present in your work area before detailed itinerary or hardcopy PNR can be printed.
HARDCOPY PRINTER
PRINTER
DESIGNATION
PRINT
DOCUMENT
PRINTOUT
UNDESIGNATE
PRINTER
PTR/ 709702
(press F2)
PTR*A
Hardcopy printout as seen
on the Abacus screen
PTR/ END
3-12
ITINERARY PRINTER
PRINTER
DESIGNATION
PRINT
DOCUMENT
PRINTOUT
UNDESIGNATE
PRINTER
DSIV709702
(press F2)
DITDPIR
(press F3)
Detailed printout which can
easily be understood by the
clients
DSNO
3.6.1 ITINERARY PREVIEW (DIX)
Use DIX to export the itinerary of a PNR to the PC environment. Export allows you to save the itinerary to a
Windows file or paste it into a document or email.
Step1: Type DIX or simply click the DIX icon
Step2: Click VIEW and EDIT button
To print the
itinerary
To send the
itinerary via fax
To save the
itinerary to a file
To save the
itinerary via
e-mail
To preview
the itinerary
3-13
3.6.2 TROUBLESHOOT DOCUMENT PRINTER
If unable to print any document during the first try, agent may re-start the PC and printer then perform the
following steps to release the documents:
STEPS MANUAL ENTRY FUNCTION
Step1: Press F5 RL/ 709702STATUS To check the number of documents on queue
Step2: Press F6 RL/ 709702HOLD To hold the printer from printing any document
Step3: Press F7 RL/ 709702 To release any document on queue
3.7 ABACUS VIRTUALLY THERE
The Email information entered in the PNR will be used to facilitate the Abacus Virtually There. It is a
function in Abacus whereby passengers will be sent PNR information in a graphical, easy to read and real-
time travel itinerary on the Internet (www.virtuallythere.com/ abacus).
THINGS TO REMEMBER:
Underscore (_) in Abacus is represented by two (2) equal signs (hold SHIFT key then press
HYPHEN key twice)
Passengers can view his entire Air, Car and Hotel bookings while in Virtually There
Passenger can also view the Remarks field, Electronic Ticket Receipt and access maps
DO NOT use ER when sending an e-mail to passenger.
3.7.1 STEPS TO E-MAIL THE PNR TO PASSENGER
Step 1: Create or retrieve the PNR
Step2: Add the e-mail address in the PNR
Entry PEABACUS==PHILIPPINES@YAHOO.COM
Entry explanation
PE PE - Function Identifier; - mandatory separaor
ABACUS==PHILIPPINES
@YAHOO.COM
Sample e-mail address. with underscore (represented by 2
equal signs. Hold SHIFT key and press DASH () twice)
Mandatory cross of Lorraine must be placed after the e-mail

address
Step3: Receive the PNR (6agent/ pax name)
Step4: End and e-mail the PNR
Entry EMXR
3-14
THINGS TO REMEMBER:
EMXR command will push the PNR to your clients e-mail account
Passenger will be able to view the detailed itinerary upon opening the e-mail
To be able to access Virtually There, passenger must click the Abacus record locator
If ER is used instead of EMR, the PNR will not be sent to clients e-mail account.
3.7.2 DETAILED ITINERARY IMAGE
Detailed
Itinerary
3-15
3.7.3 ITINERARY IMAGE FROM VIRTUALLY THERE
3.7.4 DISPLAY AND DELETE E-MAIL INFORMATION
Di sp la y e-ma i l i nforma ti o n
Entry *PE
To d elete e-ma i l i nforma ti o n
Entry PE1
For multiple line numbers, use comma as
separator (e.g. PE1,2)
Click to view
all names
E-Ticket Receipt link
will appear if PNR
is already ticketed
3-16
3.8 CHAPTER EXERCISE
INSTRUCTIONS:
RETRIEVE YOUR PREVIOUS EXERCISE ON PAGE 2-37.
DO NOT FORGET TO SAVE THE PNR AFTER EACH MODIFICATION.
EXERCISE 1:
Mrs. Masilungan would like to make some changes to their booking. Input the following information using
the correct manual entry or mask.
Input the following contact details in the PNR: Mr. Masilungans mobile number
(09179988776) and Mrs. Masilungans office number (8483892).
They can be reached at the following contacts while in Europe:
Oslo Thon Hotel Gardenmoen
Brussels Holiday Inn City Center
Luxembourg friends residence telephone no. 352 248771
Vienna sisters residence telephone no. 431 590070
Athens Titania Hotel
Make the Luxembourg to Vienna and Vienna to Athens open-dated.
Endorse the PNR to DCS Travel for ticketing. Their PCC is BT8. Do not forget to send an OSI
message address to all airlines about the endorsement.
Send the PNR to Mrs. Masilungan through e-mail (provide your own e-mail address).
* * PRIN T THE IITIN ERA RY * *
EXERCISE 2:
Another PNR that requires modification is the booking of the famous personality. Retrieve the PNR and add
the following details:
The out-Manila flight must be rebooked a day earlier using the same flight and booking class.
They also want to make the return flight open-dated.
E-mail the PNR to Ms. Joy (jvs_oldsaint@yahoo.com).
After getting your e-mail, Ms. Joy informed you that the correct name of her boss is: if you book
MALE famous personality, change the first name to FREDERICK; if female, change it to
ATHENA (assuming we already have authorization from the airlines to change the first name).
CX requires SFPD information in the PNR. Input the complete date of birth of each passenger
using the correct manual entry. Do not forget to specify the segments of CX.
Anything that concerns the trip must be coursed through with Ms. Joy. Input the mobile number
(provide your own) in the PNR addressed to all airlines concern.
Additional contact information may be added in the booking:
Beijing Marriott Beijing West
Dhaka Radisson Water Garden
Mumbai The Leela Kempinski
Endorse the PNR to AIPL Tours (PCC is 2MFD).
3-17
EXERCISE 3:
Go to page 2-18, exercise no. 3. Follow the exact instructions to make a complete PNR for your boss
daughter and her friend then save the booking. Assign your ticket option 3 days from today.
Once you have the Abacus record locator, you may add the following information in the PNR:
Input your boss office number
Input the following home contact numbers in the states: for the first destination, the telephone
number is 001 312 3244026. For the second destination, the telephone number is 001 718
6430472.
Advise the airline(s) that your passengers are requesting for airport assistance upon arrival.
All bookings bound to the U.S. must have APIS. Input the following details:
Boss daughter: Date of birth 18 Feb 1980 born in Manila
Passport number AA24681012
Expiry date 31Aug 2014
Issued in Manila
Visa number 45127856
Visa issued 03 Oct 2010
Boss friend: Date of birth 04 Jan 1981 born in Manila
Passport number BB98765432
Expiry date 15 Sep 2013
Issued in Manila
Visa number 22446688
Visa issued 03 Oct 2010
For DOCA: R provide your own local addresses (must be 2, for daughter & friend)
D may use one (1) address information only:
Country: US
State: Check your booking
City: Check your booking (decode entry if necessary)
Street: 234 Sun Valley Dr.
Postal: 999
E-mail the PNR to your boss daughter (provide your own)
3-18
3.9 CHAPTER REVIEW
By now, you should be able to:
Use the OSI entry to input the passenger contact in the PNR
Use the Other Special Service Request entry to add additional
information
Know the importance of APIS and SFPD
Properly endorse the PNR to another agency using Abacus system
Use the DIX to view and print an itinerary
Use Abacus Virtually There to send the PNR to clients e-mail
account

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Abacus Basic Reservations Optional Fields

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Mandatory cross of Lorraine must be placed after the e-mail

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