Curriculum Vitae Diego Alejandro Ramrez 30 June 2014

Experience
2012
April - July
Research leader at the Santa Marta hospital in Samac, Colombia Universitad
del Rosario, Bogot, Colombia
The effect of external performance measurement on reaching desired performance:
a case study
- Mapping of the formal and informal institutions applying performance
measurement upon and within the hospital
- Analyzing incentivizing/disincentivizing policy traits
- Measuring perceived incentives/disincentives of working personnel
- Inclusive approach in proposing policy changes to deal with external
obligations and internal dynamics

2011
January - July

Intern at Empirica GmbH, Communication and Technology Research consultancy
company, Bonn, Germany. http://www.empirica.com/

Projects & activities
- eHealthInnovation (for the European Commission DG INFSO and Media)
o Setting out the evolution of innovation & diffusion theory, and applying
it to eHealth

- eCareBench (for the European Commission DG INFSO and Media)
o Mapping and evaluating national healthcare systems
o Mapping and evaluating existing eHealth and telecare practices
o Learning from effective, innovative eHealth and telecare practices, and
to adapt policies and incentive structures

- Knowledge Transfer Study (for the European Commission DG Research)
o Mapping relevant universities, Public Research Organizations, Knowledge
Transfer Agencies and players in the industry

Contact information Werner B. Korte, Director werner.korte@empirica.com

2013 - 2014
August - July
Teacher middle school mathematics (English) at Westhill Institute, Mexico City,
Mexico

Westhill Institute is an inclusive (non-separation policy between 'easy learners' and
special needs) International Baccalaureate (IB) school including elementary, middle,
and high school education.
- Guided multiple (9) students with special needs, with diagnoses including
autism, ADHD, neurological immaturity, and Cri Du Chat, focusing on the
practical aspects of life in which knowledge of mathematics is an invaluable
tool.

Contact information Enrique Vargas, Principal wi.evargas@gmail.com
Relevant Education
2011-2012 Master studies, Public Health Sciences, University Maastricht, Healthcare Policy,
Innovation and Management
This master hones skills for prospective managers, policy makers, consultants, researchers and staff
employees in health care. The program prepared me to be an innovative professional, able to
influence the future direction of health care and to transform the current health care systems. In
achieving this, the master program is advanced, distinctive, interdisciplinary and internationally
oriented.
Key topics are economics of health care, innovation management and quality management,
governance, patient logistics, managing change and implementation, financial management. HPIM
considers different aspects of the development, implementation and outcomes of innovation in
health care, i.e. policy aspects, ethical, organizational, managerial, economic and content aspects at
different levels (individual and group level, organizational level, regional, national and international
level).
Master thesis title: Who Measures the Measurers? The effect of external performance
measurement on reaching desired performance: a case study at the Santa Marta hospital in
Colombia
Internship: 4 months of research at the Santa Marta hospital in Samac, Colombia, in
coordination with the Universidad del Rosario in Bogot, Colombia
2006 2011 Bachelor studies, Health Sciences, University of Maastricht, Major: Policy &
Management, non-specific minor
The Health Sciences program is taught entirely in the English language, providing broad and
interdisciplinary knowledge on care from different perspectives. Between scarcity and the humane
aspect of healthcare provision and effective provision of quality care, the students are taught to find
the right balance in any situation, using international cases.
Bachelor thesis title: Lagging eHealth Innovation: How Can Business Innovation Approaches
Contribute?
Internship: 7 month internship at the Communication and Technology research
consultancy company Empirica GmbH in Bonn, Germany
Relevant courses, among others
Scientific research (methodology, technics and statistics 1)
Experimentation and interpretation (methodology, technics and statistics 2)
English speaking skills (taken at the University of Maastricht, part of curriculum)
English writing skills (taken at the University of Maastricht, part of curriculum)
Scientific presentation skills (taken at the University of Maastricht, part of curriculum)
Expert Math classes (taken at Secondary School Ring van Putten, Spijkenisse, Holland)
Extracurricular activities
The Stukafest Maastricht foundation
2009 2010 Head of the board
Stukafest is an annual festival in Maastricht with about 18 artists (ranging from poets
to stand-up comedians to music groups). Organizing it required leading capabilities
(for guiding the board as well as external volunteers), vision, insight and quick
adaption, and working in groups, as well as maintaining good relationships with
sponsors, grant providers, and other partners
Advisory Council Students Association
2008 2010 General member
Consists of critically reviewing, discussing and judging the fraternitys policy, the
boards and committees decisions, informing the members of the fraternity about
this, as well as guiding them during the general meeting (of members)
Travels through Latin America
2012 Research investigator & engaging tourist
Conducting a master thesis research, traveling throughout Colombia, Ecuador, Peru,
and Bolivia creating understanding the culture, the people, and the language
Relevant extracurricular courses
Course touch typing
A1 Course Spanish language at the Universidad Nacionl, Bogot, Colombia
Other knowledge
Extensive knowledge of IT, expert in working with MS Office (Word, Excel, Powerpoint, Visio), HTML,
PHP, CSS, networks
Experience and expertise in presenting, organizing, and leading groups
Languages
Dutch: Mother tongue
English: Near-native speaking, reading and writing
Spanish: Intermediate
German: Pre-intermediate