TASK 1

Introduction

Bounce Fitness is made up of four fitness centers. Head office is currently
established in Cairns, Queensland. The other centers are in Brisbane, (Queensland),
Sydney, (New South Wales) and Melbourne, (Victoria). It is the intention of the
Board of Directors that a new center will be opened in Perth, (Western Australia).
Margaret House as a single aerobic studio established it in 2001. After two years
membership increases demanded the small leased center be expanded and a new
facility was built on land purchased by the organization. In 2004 a second center was
established in leased premises in Brisbane and then Sydney and Melbourne in the
subsequent two years. The Head Office remains in Cairns and a Board of Directors
has been established to oversee the function of the business in all of the centers.
Each center has a Manager, who reports to the CEO in Cairns, and a team of
permanently employed fitness instructors and other casual instructors, all of whom
report to the Centre Manager.

Mission Statement
The Centers will serve the community with quality, comprehensive, unique, and
distinctive health programs and services. The employee team will expand upon the
preventive services while improving the quality of life among participants through
health and fitness services utilizing state of the art equipment and practices. These
programs will reflect members needs and be financially viable for all stakeholders.

Vision Statement
Bounce Fitness is committed to an expanding role as a premiere provider of wellness
integrated services. Through the evolvement of an empowered employee culture
and the creative acquisition and use of resources, we will develop and implement
comprehensive programs and services appealing to all.

Values
We hold co-workers and ourselves accountable for building trust with our members
and each other by being honest, ethical and consistent in what we say and do.

Teamwork
We are committed to empowering our internal teams and external members with
the appropriate resources to effectively achieve our common vision.


Accountability
We hold our co-workers and ourselves accountable for our behaviors and
responsibilities as they affect our members, our culture and us.



Quality

We are committed to continually leading the fitness industry by providing the
highest standards of quality to our members, through services, programs, and
community relations.