01
Users Guide
GUIDANCE SOFTWARE | Tableau TD2 Users Guide
Copyright20092012GuidanceSoftware,Inc.Allrightsreserved.
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Contents
Preface 3
AboutthisGuide................................................................................................................................................4
ConventionsUsedinthisGuide.........................................................................................................................4
DiskCapacityandTransferRateMeasurementConventions............................................................................4
Overview 1
TableauTD2.......................................................................................................................................................2
TD2KitContents................................................................................................................................................3
NavigatingtheTD2.............................................................................................................................................5
ReadingtheLEDs................................................................................................................................................6
USBKeyboardSupport.......................................................................................................................................6
LCDContrast......................................................................................................................................................6
SettinguptheTD2 9
StartupSequence.............................................................................................................................................10
Initialization.....................................................................................................................................................10
ConfiguringtheTD2.........................................................................................................................................11
UserSelectedStartupMode............................................................................................................................11
Setup(Menu9)................................................................................................................................................11
SystemOptions(Menu9.1)........................................................................................................................12
ImagingOptions(Menu9.2).......................................................................................................................13
TD2Info(Menu9.3)...................................................................................................................................15
FactoryReset(Menu9.4)...........................................................................................................................15
ConnectingHardDisks.....................................................................................................................................16
ConnectingNotebookHardDisks...............................................................................................................17
DriveDetection................................................................................................................................................17
UsingtheTD2 19
Overview..........................................................................................................................................................20
TD2MenusandOptions.............................................................................................................................20
DuplicateDisk(Menu1)...................................................................................................................................22
DisktoDisk/Cloning(Menu1.1)................................................................................................................22
DisktoFile/Imaging(Menu1.2)................................................................................................................24
PreconditionsChecking....................................................................................................................................28
FormatDisk(Menu2)......................................................................................................................................30
FormatDest(Menu2.1).............................................................................................................................30
FormatUSB(Menu2.2)..............................................................................................................................31
WipeDisk(Menu3).........................................................................................................................................32
OnePassWrite(Menu3.1)........................................................................................................................32
MultiPassWrite(Menu3.2)......................................................................................................................32
HashUtilities(Menu4)....................................................................................................................................32
BlankCheck(Menu5)......................................................................................................................................33
DiskInformation(Menu6)...............................................................................................................................33
DiskUtilities(Menu7)......................................................................................................................................34
RemovalofDCOandHPARegions.............................................................................................................34
DestFreeSpace(Menu7.3).......................................................................................................................35
StatusInformation...........................................................................................................................................35
Logs(Menu8)..................................................................................................................................................36
ViewLogs(Menu8.1).................................................................................................................................36
SampleTD2Log..........................................................................................................................................37
SaveAllLogs(Menu8.2)............................................................................................................................39
PrintAllLogs(Menu8.3)............................................................................................................................39
EraseLogs(Menu8.4)................................................................................................................................39
ResettingandClearingInternallyStoredInformation.....................................................................................40
TroubleshootingandSupport 43
TroubleshootingCommonProblems...............................................................................................................44
PowerSupplyIssues...................................................................................................................................44
ProblemswithDiskDetection....................................................................................................................44
ReplacingtheBackupBatteryfortheRealtimeClock..............................................................................45
Support............................................................................................................................................................50
TechnicalSupport.......................................................................................................................................50
OnlineSupport...........................................................................................................................................51
ProfessionalServices..................................................................................................................................55
Training......................................................................................................................................................55
Index................................................................................................................................................................57
InThisChapter
Preface
About this Guide
Conventions Used in this Guide
Disk Capacity and Transfer Rate Measurement Conventions
InThisChapter
Tableau TD2
TD2 Kit Contents
Navigating the TD2
Reading the LEDs
USB Keyboard Support
LCD Contrast
Chapter 1
Overview
Overview 3
TD2KitContents
TheTD2shipsinaboxedkitthatincludesthefollowing.Donotdiscardthefoampackaging.Itis
designedtofitseveralindustrystandardhardsidedcarryingcases.IfyoureceivedtheTD2kitinthe
cardboardboxshippedbyTableau,youcanbuyahardsidedcaseandreusethefoaminsertdirectly
inthatcase.
Overview 5
NavigatingtheTD2
WhenusingtheTD2,youmaybepromptedtoentercertaininformationintothedisplay.Usethe
up/down/left/rightarrowkeysandthecenterbuttontoselectvalues.
Whileyouareenteringinformation,theTD2displaystwosoftkeyfunctionsatthebottomoftheLCD
display.Thesoftkeysperformmajoractionssuchasselectingatask,cancelingafunction,ormoving
betweendifferentdisplayscreens.Usethearrowkeypadtonavigatewithinagivenscreen/menu.The
functionofthesoftkeysdependsonthecurrentcontext.Thesoftkeysmighthavefunctionssuchas
[Back]and[Next],astheydoduringtheConfigurationWizard.Thesoftkeysmightalsoserveto
selectitemslike[Cancel]and[Ok].
Thecenterbuttononthearrowkeypadalsoservesasa[Select]buttonwhennavigatingamongTD2
menus.However,itcannotbeusedtostartmajortasks,suchasduplicationordiskwiping.Onlysoft
keyslabeled[Select]or[Start]initiatemajortasks.VerticalArrowKeysscrollupordownand
highlightmenuitemsforselection.HorizontalArrowKeysscrollleftorrightandtogglebetween
characterlists.
IntheupperleftcorneroftheMainmenu,theTD2displaysthedateandtime.Asyounavigatethe
TD2smenustructure,date/timeisreplacedbythemenuitemnumber.Forexample,theDuplicate
DiskmenuisMenu1,theDisktoDiskmenuisMenu1.1,andtheDisktoFilemenuisMenu1.2.
Thesemenunumbershelpyounavigatethemenuhierarchy.
TheTD2isshippedwithaQuickStartcardthatillustratesthelayoutofthedisplay,buttons,
connectors,andswitchesontheTD2.KeeptheQuickStartcardwiththeTD2asyoufamiliarize
yourselfwithitsoperation.
TheSATASourceandIDESourceLEDsindicatethatthesourcedriveisconnectedtotheleftsideof
theTD2.TheDestination1andDestination2LEDsindicatethatthedestinationdrivesareconnected
totherightside.AyellowAlertLEDontherightflashestoindicatetheneedforuserintervention.
USBKeyboardSupport
YoucanconnectastandardUSBkeyboardtoeitheroftheUSBportsonthefrontoftheTD2.Usinga
keyboardisoftenmoreconvenientthanenteringdatausingthearrowkeypadontheTD2.
WhenusingaUSBkeyboardtheEnterkeyonthekeyboardgenerallycorrespondstotherightsoftkey
ontheTD2.TheEsc(escape)keyonthekeyboardgenerallycorrespondstotheleftsoftkey.
Ifyourkeyboardhasarrowkeysoramouselikeinputdevice,theupanddownarrows(ormouse
actions)generallycorrespondtotheupanddown(vertical)arrowsontheTD2.
LCDContrast
ThefollowingpictureillustratesthefrontedgeoftheTD2.
Overview 7
InThisChapter
Startup Sequence
Initialization
Configuring the TD2
User-Selected Startup Mode
Setup (Menu 9)
Connecting Hard Disks
Drive Detection
CHAPTER 2
Setting up the TD2
Initialization
AfteryouturnONtheTD2,itrunsasixsecondinitializationandselftestprocedurewhileitdisplays
thecopyrightnotice.AnLEDcheckisthenconductedsoyoucanverifythatalloftheLEDsare
functioning.Wheninitializationiscomplete,theTD2displayswarningmessagesaboutanydetected
faults.
FactoryReset(Menu9.4)
TheFactoryResetoptionresetsallTD2configurationsettingsanddefaultstothefactorystate.Factory
ResetalsodoesaphysicaleraseofalllogsstoredinTD2flash.
AfterperformingaFactoryResettheTD2retainsnouserspecificorcasespecificinformation.
TheonlysettingnotclearedbyaFactoryResetisthecurrentdateandtime.
InternallyStoredInformationprovidesadditionalinformationregardingdatastoredinnonvolatile
memorybytheTD2.
ThefollowingprocedureprovidesthestepsforconnectingharddiskstotheTD2.Thisprocedure
appliestotypical3.5SATAandIDEharddisks.
ToconnectharddiskstotheTD2:
1. ConfirmthattheTD2powerswitchisOff(thePowerLEDwillbeOff).
2. ConnectthesourcediskwithitssignalcabletotheTD2signalinputusingtheappropriate
cable.
TC68IDEsignalcable
TC38SATAsignalcable
3. ConnectthesourcediskwithitspowercabletotheTD2powerinput.
TC28R2:IDE/SATAdrivepowercable
TC58R2:SATAdrivepowercable
4. ConnectthedestinationdiskordiskswiththeTC48R2:SATAdriveunifiedcable(s)tothe
TD2signal/poweroutput(s).
5. Note:TheTD2isequippedwiththeabilitytoconnecttwodestinationdiskstotheunitatthe
sametime.Currently,theTD2canwritetotwodestinationdrivessimultaneously(twinning).
Tocreateasinglecopy,connectadriveonlytotheDest1port.
6. OnthebackoftheTD2,connecttheTP4powersupplytotheTD2powerinput.
7. Usingtheappropriatelinecord,plugyourTD2intoanACpowersource.ThegreenDC
PowerInLEDindicatesthatpowerisavailableatthepowerconnector.
8. TurnOntheTD2bypressingtheTD2powerswitchlocatedonthefrontofthe unitto the
lowerleft.ThegreenPowerLEDindicatesthattheduplicatoristurnedOn.
InThisChapter
Overview
Duplicate Disk (Menu 1)
Preconditions Checking
Format Disk (Menu 2)
Wipe Disk (Menu 3)
Hash Utilities (Menu 4)
Blank Check (Menu 5)
Disk Information (Menu 6)
Disk Utilities (Menu 7)
Status Information
Logs (Menu 8)
Resetting and Clearing Internally Stored Information
CHAPTER 3
Using the TD2
Mai n Menu
1. Dupl i cat e Di sk
1. 1 Di sk- t o- Di sk
1. 2 Di sk- t o- Fi l e
2. For mat
2. 1 For mat Dest
2. 1. 1 Qui ck FAT32
2.1.2 QuickexFAT
2. 2 For mat USB
2. 2. 1 Qui ck FAT32
2.2.2 QuickexFAT
3. Wi pe Di sk
3. 1 One Pass Wr i t e
3. 2 Mul t i Pass Wr i t e
4. Hash Ut i l i t i es
4. 1 Hash Sour ce
5. Bl ank Check
5. 1 Sour ce Di sk
5. 2 Dest - 1 Di sk
5. 3 Dest - 2 Di sk
6. Di sk I nf or mat i on
6. 1 Sour ce Di sk
6. 2 Dest - 1 Di sk
6. 3 Dest - 2 Di sk
7. Di sk Ut i l i t i es
7. 1 Sr c: Rmv DCO, HPA
7. 2 Sr c: Rmv HPA
7. 3 Dest Fr ee Space
4. EnteraCaseID.Toaborttheprocess,pressthe[Cancel]softkey.
5. EnteraCaseNote.Toaborttheprocess,pressthe[Cancel]softkey.Duplicationbeginsand
progressreportsappearontheLCD.Toseedetailedinformation,pressthe[Details]softkey.
Toterminateduplication,pressthe[Cancel]softkey.
6. Whentheprocessiscomplete,PrintorSavethelog.
Beforeduplication,theTD2performsaseriesofconditioncheckstodeterminewhethertoproceed.If
theTD2encountersaproblem,theTD2indicatestheproblem,andifnecessary,haltstheprocess.
Thefollowingtablelistsdetailsavailableduringdisktodiskduplicationorattheendofduplication.
Toseethesedetailsduringduplication,pressthe[Details]softkey.
Note: If you have enabled additional prompts (through Setup > Imaging Options or Setup > Case Info Options)
you will be prompted for additional information after pressing the [Start] soft key. By default, directory and
filename prompts are turned off. Through the Setup menus you can choose to enable prompts for those items as
well as for case ID and case notes fields.
4. EnteraCaseID.Toaborttheprocess,pressthe[Cancel]softkey.
5. EnteraCaseNote.Toaborttheprocess,pressthe[Cancel]softkey.Imagingbeginsand
progressreportsappearontheLCD.Toseedetailedinformation,pressthe[Details]softkey.
6. Whentheprocessiscomplete,PrintorSavethelog.
TheTD2offersahighdegreeofflexibilityinselectingdefaultsforeachkindoffieldsothatyoucan
configuretheTD2tomatchyourdesiredworkflow.
TheTD2supportsdiskspanning.TheTD2canspanasinglesourcediskacrossaseriesoffileson
multipledestinationdisks.TheonscreenTD2displayshowsinformationonlyforthefirstdestination
disk.ThelogrecordedinflashmemorybytheTD2recordsinformationforeachdestinationdisk,and
acopyofthelogiswrittentothelastdestinationdisk.
FilesCreatedDuringDisktoFileDuplication
Whenperformingdisktofileduplicationorimaging,theTD2createsfilesonthedestinationhard
diskthatcontainthedatacopiedfromthesourceharddisk.
Filesarewrittentothedestinationdiskaccordingtothefollowingconvention:
( r oot di r ) /
TD2_I MG/
[ di r ect or y name] /
[ f i l ename] . E01
[ f i l ename] . E02
[ f i l ename] . E99
yyyy- mm- dd hh- mm- ss nnnnn TTT. LOG
[ di r ect or y name] isthenamegeneratedbytheTD2foreachseparateacquisition.Ifanacquisition
spansmultipledestinationdisks,thesame[ di r ect or y name] isusedoneachdestinationdisk.This
makesiteasytogroupimagefilesrelatedtoaparticularacquisition.
The[ di r ect or y name] canbeautogeneratedbytheTD2oryoucanenterityourself.Auto
generatednamescanbebasedonthedate/time,theserialnumberofthesourcedevice,orthemodel
andserialnumberofthesourcedevice.Theautogenerated[ f i l ename] isIMAGE,althoughyou
maychoosetooverridethisvalue.Foracompletelistoftheoptionsyoumayusetocontroltheauto
generationanduserpromptingfordirectoryandfilenames,seeImagingOptions(Menu9.2)onpage
12.
[ f i l ename] . 001isthefirstfile,orportionofthedatacopiedfromthesourcedisk.Thefilesizeisa
usersettableoptionandmayalsobespecifiedundertheSetup>ImagingOptionsmenu.Theremay
beamaximumof999filesforasinglediskcopy.Ifyouhavespecifiedafilesizethatrequiresmore
than999files,theTD2reportsanerrorandabortstheduplicationprocess.
WhencreatingaDDimage,youcanalsospecify.DMGnamingforfiles..DMGreferstoafilenaming
conventionusedbyAppleoperatingsystems.Ifthe.DMGnamingoptionisselected,thefirstfileis
namedIMAGE.DMGinsteadofIMAGE.001.Allotherfileshavestandardfilenames(forexample,
IMAGE.002,IMAGE.003,andsoon).
Name
Disk-to-Disk
or
Disk-to-File Type Explanation
Source Disk HPA Both Warning
Reports that HPA is in use on the source disk.
The TD2 automatically removes HPA on the
source disk. This warning indicates that an HPA
was present on the source disk.
Source Disk DCO Both Warning
Reports that DCO is in use on the source disk.
The TD2 does not automatically remove DCO on
the source disk, as doing so requires a permanent
modification of the source disk. You can cancel
the duplication and manually remove the DCO
using the Disk Utilities option under the Main
menu.
Destination Disk
HPA or DCO
Both Warning
Reports that either HPA or DCO is in use on the
destination disk.
The TD2 does not automatically remove HPA or
DCO on the destination disk. This warning notifies
you that the duplicator is not using the total size
of the destination disk. You can cancel the
duplication and manually remove the HPA / DCO
using the Disk Utilities option under the Main
menu.
Destination Disk
Too Small
Disk-to-Disk Fatal
For Disk-to-Disk duplication, the destination disk
must be at least as large as the source disk.
Segment Size Too
Small
Disk-to-File Fatal
For Disk-to-File duplication, the segment size
must be large enough so that the entire copy can
fit in 999 segments. You need to specify a larger
segment size using the Setup > Imaging Options
menu.
Source Disk May
Be Blank
Both Warning
The TD2 checks selected sectors on the source
disk looking for non-blank data patterns. If all of
the checked sectors appear to be blank, the TD2
warns that the source might be blank. This does
not mean that the source is necessarily blank, but
FormatDisk(Menu2)
Whenusingdisktofileimaging,thedestinationdrivemustbeformattedwithafilesystemthatis
recognizablebytheTD2.Currently,theTD2supportsdestinationdisksthatareformattedasFAT32or
exFAT.TheFAT32filesizelimitis4GB.TheexFATfilesizelimitis16EB(16,000,000TB).Whenfile
sizesarelargerthan4GB,exFATshouldbeused.
FromtheformattingmenuyoucanmanuallyformateitherthedestinationdiskoraUSBmassstorage
deviceattachedtooneoftheTD2sUSBports.
1. FromtheMainmenu,usethearrowkeystonavigatetoFormat(Menu2).
2. SelectFormatDest(Menu2.1)orFormatUSB(Menu2.2).
3. Selectthefilesystem(QuickFAT32orQuickexFAT).
4. Toconfirmyourselection,pressthe[Yes]softkey.Theformattingtaskbegins.
FormatDest(Menu2.1)
TheFormatDestoptionallowsyoutoformatthedestinationdiskwiththeFAT32filesystemusedby
theTD2.TheTD2doeswhatisgenerallyreferredtoasaQuickFormat.Inotherwords,theTD2
writesthenecessaryMasterBootRecord,PartitionBootRecord,andFAT32datastructurestothe
destinationdisk.TheTD2doesnotdoafullsurfacescanofthedestinationdisk.Ifyouwanttoverify
theintegrityofthedestinationdiskyoushouldformatitusingatraditionalcomputerandoperating
system.
YoudonotneedtopreformatdestinationdriveswhenusingtheDisktoFileduplicationmodeofthe
TD2.Ifadestinationdiskisunformatted,orformatted,andnotblank,theTD2promptsyoutoformat
itbeforebeginningtheduplication..
DiskUtilities(Menu7)
TheTD2offersseveralutilitiestoassistwiththeprocessingofdrives.Theseutilitiescanbefoundin
Menu7.
RemovalofDCOandHPARegions
TheTD2automaticallydetectstheuseoftheATAHPA(HostProtectedArea)andDCO(Device
ConfigurationOverlay)featuresets.BothHPAandDCOfeaturesetscanbeusedtoreducethe
apparentcapacityofaharddisk.FromaforensicpointofviewitisvaluabletoknowifHPAand/or
DCOareinuse.Withthatknowledge,theforensicpractitionercanmakeaninformeddecisionabout
whetherornottoacquiredatainthehiddenregionsofthedrive.
YoucandisableHPAwithoutmakingapermanentmodificationtothedrive,sotheTD2automatically
disablesHPAonanyharddiskconnectedtothesourcesideoftheduplicator.Itisnot,however,
possibletodisableDCOwithoutmakingapermanentmodificationtotheharddisk.Forthisreason,
theTD2willnotautomaticallydisableDCOonthesourceharddisk.
TheTD2nevermakesautomaticchangestoHPAandDCOonadestinationharddisk.TheTD2is
designedusingtheassumptionthattheforensicpractitionerhascompletecontroloverthedestination
harddisk.IfyouchoosetorestrictthedestinationdrivecapacityusingHPAorDCO,theTD2willnot
overridethatdecision.TheTD2cannotdisableHPAorDCOonthedestinationdisk(s),however,the
TD2doesdetectandwarnaboutDCOonthedestinationdisk(s).
TheoptionswithintheDiskUtilitiesmenuallowyoutopermanentlydisableeitherjusttheHPAor
boththeDCOandHPAonthesourcedisk.
Thefirstpartofthelineisthemonthanddate(MMDD)onwhichthelogwasrecorded.Thesecond
partisthetimeatwhichthelogwasrecorded(HH:MM)usinga24hourclockformat.
Thethirdpartofeachlineisathreecharactercodeindicatingthetypeoftaskrecordedinthelog.For
acompletelistingofthethreecharactercodes,seeWritingLogstoaUSBStorageDeviceonpage39.
Intheaboveexample,Wi p referstoaDiskWipingoperation.
Thelastpartofthelineisanabbreviationindicatingtheresultoftheloggedoperation:
Result Definition
Ok Task completed normally.
Er Task completed with an error.
X Task was aborted or canceled by the user.
NC
Task did not finish. This might happen if the duplicator is
turned off in the middle of the task.
Usetheupanddownarrowstoscrollthroughthelistoflogentries.Asmallsidewaystriangle
indicatesthecurrentlyselectedlogentry.Toviewthecurrentlyselectedentry,pressthe[Select]soft
key.
Non-Volatile
Memory
Information
Stored
User or
Case-Specific
Info Ability to Reset/Clear
Flash #1
TD2 firmware
None
Firmware cannot be erased, but can
be updated using the Tableau
Firmware Update program, which
can be downloaded from
Tableau's Web site.
TD2 serial number None
It is not possible to change the TD2
serial number in the field.
Flash #2 TD2 configuration User-specific
All configuration settings can be
erased and restored to factory
defaults by selecting Setup >
Factory Reset.
Configuration settings (excluding
InThisChapter
Troubleshooting Common Problems
Support
CHAPTER 4
Troubleshooting and
Support
Manufacturer Model #
Duracell DL1220
Energizer CR1220
Rayovac CR1220
Therearhalfoftheplasticenclosurepartiallysurroundsthe1394connector.Thispreventsyou
fromliftingtherearhalfofthecaseinastraightdirection.
4. CarefullylifttherearhalfoftheplasticcaseawayfromtheTD2bytiltingandpullingit
towardyou.KeeptheTD2secureonyourworksurface.LiftingortiltingtheTD2mightmove
themaincircuitboard,loosenaconnector,andcauseasystemfailure.
Note: Lifting the main TD2 circuit board away from the front half of the enclosure might loosen
the flex cable connector and cause a system failure. Reattaching the flex cable requires special
skill.
6. Carefullyliftthebackofthemaincircuitboard(leftsideintheabovephotograph),andusing
theflexcableasapivot,spreadthemaincircuitboardflat,asshowninthephotographbelow.
ReplacingtheBattery
Thefollowingphotographshowsdetailsofthebatterylocation,highlightedinred.
1. Usingtheflatbladescrewdriver,prythebatterygentlyfromthebatteryholder.
2. Usingacompatiblebattery,replacetheRTCbackupbattery.Foralistofcompatiblebatteries,
seeCompatibleBatteriesonpage45.
Note: Make sure the positive terminal of the battery is facing upward.
User,Product,andForeignLanguageForums
Toaccesstheforums,clicktheForumTab(https://support.guidancesoftware.com/forum/)inthe
SupportPortal.
Theforumsallowregistereduserstopostquestions,exchangeinformation,andholddiscussionswith
GuidanceSoftwareandotherusersintheEnCasecommunity.Severaldiscussiongroupsareavailable,
including:
ForeignLanguageGroups
French
Arabic
German
Spanish
Japanese
Chinese
Korean
ForumGroups
UserGroup
ConsultantandPractitioner
ComputerForensicHardwareIssues
EnScriptForum
ProductSpecificGroups
EnCaseNeutrino
Enterprise
FieldIntelligenceModel(FIM)
eDiscovery
Thesegroupsareavailableonlytocustomerswhohavepurchasedtherespectiveproducts.
Enteragroupbyclickingthegroupname.
Searching
Theforumscontainovertenyearsofaccumulatedinformation.UsetheSearchbuttontosearchfor
keywords,orclickAdvancedSearchformorespecificsearchoptions.
BugTracker
UseBugTrackertosubmitandcheckthestatusandpriorityofsubmitteddefectandenhancement
requests.Itisbrokendownbyproduct,showingthecurrentnumberofbugs/enhancementsandpublic
bugsforeachproduct.ToaccesstheBugTracker,clickBugTracker
(https://support.guidancesoftware.com/forum/project.php)intheSupportPortal.
KnowledgeBase
Youcanfindanswerstofrequentlyaskedquestions(FAQs)andotherusefulproductdocumentation
intheKnowledgeBase.YoucanalsosubmityourownarticlestohelpotherEnCaseusers.
ToaccesstheKnowledgeBase,clickKnowledgeBase
(https://support.guidancesoftware.com/directory)intheSupportPortal.
Fromhere,youcanbrowse,search,andwriteKnowledgeBasearticles.
OnlineTechnicalSupportRequestForm
PleaseusetheRequestFormforassistancefromaTechnicalServicesengineer.Toaccesstheform,
clickRequestForm(https://support.guidancesoftware.com/node/381)intheSupportPortal.
TheSupportPortalslandingpagecontainsasectionofusefullinks,including:
GuidanceSoftwareHomePage
DownloadCentertodownloadsoftware,hardware,manuals,bootdisks,supportarticles,etc.
MyAccounttoregisteryourdongleidtoreceiveuptodatesoftwarebyemail
NVD(NationalVulnerabilityDatabase)InformationandResponses
GuidanceProductVersionMatrixforcheckingcompatibilityofdifferentproductversions
HardwareRecommendationsforEnCaseForensicandEnCaseEnterprise
SubscribetoPublicBugs
Index
A
AboutthisGuide4
AdvancedFormatSupport31
B
BlankCheck(Menu5)33
C
ClosingtheTD249
CompatibleBatteries45
ConfiguringtheTD211
ConnectingHardDisks16
ConnectingNotebookHardDisks17
ConventionsUsedinthisGuide4
D
DestFreeSpace(Menu7.3)35
DiskCapacityandTransferRateMeasurement
Conventions4
DiskInformation(Menu6)33
DiskUtilities(Menu7)34
DisktoDisk/Cloning(Menu1.1)22
DisktoFile/Imaging(Menu1.2)24
DriveDetection17
DuplicateDisk(Menu1)22
E
Email50
EraseLogs(Menu8.4)39
ErrorRecoveryModes15
F
FactoryReset(Menu9.4)15
FilesCreatedDuringDisktoFileDuplication26
FormatDest(Menu2.1)30
FormatDisk(Menu2)30
FormatUSB(Menu2.2)31
H
HashUtilities(Menu4)32
I
ImagingOptions(Menu9.2)13
Initialization10
L
LargeDiskSupport31
LCDContrast6
LiveChat50
Logs(Menu8)36
M
MultiPassWrite(Menu3.2)32
N
NavigatingtheTD25
O
OnePassWrite(Menu3.1)32
OnlineSupport51
OpeningtheTD246
Overview1,20
P
PowerSupplyIssues44
PreconditionsChecking28
Preface3
PrintAllLogs(Menu8.3)39
ProblemswithDiskDetection44
ProfessionalServices55
R
ReadingtheLEDs6
RemovalofDCOandHPARegions34
RemoveDCO&HPA(Menu7.1)35
RemoveHPA(Menu7.2)35
ReplacingtheBackupBatteryfortheRealtime
Clock45
ReplacingtheBattery48
ResettingandClearingInternallyStored
Information40
S
SampleTD2Log37
SaveAllLogs(Menu8.2)39
SettinguptheTD29
Setup(Menu9)11
StartupSequence10
StatusInformation35
Support50
SwappingDestinationHardDisksduringDiskto
FileDuplication27
SystemOptions(Menu9.1)11
T
TableauTD22
TD2Info(Menu9.3)15
TD2KitContents3
TD2MenusandOptions20
TechnicalSupport50
TechnicalSupportRequestForms50
Telephone51
TestingtheNewBattery49
Training55
TroubleshootingandSupport43
TroubleshootingCommonProblems44
U
USBKeyboardSupport6
UserSelectedStartupMode11
UsingtheTD219
V
ViewLogs(Menu8.1)36
W
WipeDisk(Menu3)32
WritingLogstoaUSBStorageDevice39