Project Charter Page 1

1 Project Background
1.1 Problem/Opportunity Description
The repetition of an account or a data redundancy can be a big problem or once
a Client was already a member of the MAYNILAD and the Client or Customer
wants to have another account is becomes a problem. The time consuming in
searching of the client account and when someone needs an update of his/her
Information is hard to find it and it will take more time in searching especially
when the system not that friendly user system. Lack of record controls or not
having stronger controls can due to loss time and inaccurate information of the
client/customer.

1.2 Benefits
The Proposed System benefits the company in terms of time consuming, more
profits, better performance and a fast transactions. Clients productivity will
increase. When the Proposed System is able to meet the needs and interest of
their clients/customers are more likely to develop lasting relationships with them.
Understanding the clients/customers is the first step to ensuring a loyal base of
clients. The Proposed System makes the Clients Information more secured well
and more accurate. The Proposed System is a friendly user; it has common
icons that users can understand easily.

1.3 Goals
To ensure that clients keep coming back to the company again and again
because of the better service, performance, accurate and clear information. To
provide quality assistance and to make sure that clients record and information
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are secured well. To ease decision making, save time and resources and utilize
opportunities of new technology.

1.4 Stakeholders and Clients
The company and employee, staff and admin who are related to the system
have a big support to the Proposed System. They have a big role for the
completion of the system. They are the one who can give information and
request for the improvements of the Proposed System. Clients/Customers are
the one who have a big interest to Proposed System. When the Proposed
System was undertaken, the clients satisfaction decrease because they
didnt satisfied the outcome of the project and also loss of Companys income
or profits because the number of client will decrease.















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2 Project Scope

2.1 Objectives
Reduce rework
Make our company profitable on a long-term basis.
Improve data support for client information.

2.2 Deliverables
Objective 1 Reduce rework
Project Deliverable Work Products/Description
Prepared to Work
Reduce rejects and rework to
increase Productivity




Objective 2 Make our company profitable on a long term basis
Project Deliverable Work Products/Description
Updated Project Schedule
Speed up delivery time to
increase revenues.







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Objective 3 Improved data support for a client information
Project Deliverable Work Products/Description
Control Risks Client Information Report




2.3 Out of Scope
There will a Display of 10 different Sub sytem but it`s only a View no Funtion .














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3 Project Plan

3.1 Approach and Methodology
In order to complete the project the group must plan and manage the project.
The group will use the System Development Life Cycle for the strategy
purposes. In documentation every chapter must be done in every week. We
will have survey to gather better information and have an interview for the
Company for information all about Clients. If there was a failure happens to
the plan there is always a backup plan or a plan B. When the plan like making
the Chapter 1 and it had a shortage of time, the plan B will be the Chapter 1
will be continue and there will be an adjustment to the Chapter 2. The group
will use two or more laptops for documenting and programming the system.
Net beans will be the programming language to be use and the SQLyog for
the database.

3.2 Project Timeline
ID Task Name Start Finish Duration
1 Data Gathering July 16,2014 August 16,2014 1 Month
2 Documentation July 16, 2014 September 16,2014 2 Months
3
4
5
6




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3.3 Success Criteria
The time management will lead to success because when the system has
been managed successfully therefore there will be a good outcome. The
system was already done when the system meets the objectives. Benefits the
company in terms of (Time consuming, Better service performance and more
profits). More secured clients information and employees involvement in the
quality process.

3.4 Issues and Policy Implications
In small groups, Client, or in a company meeting, depending generally on the
controversial nature of the Contract and the ease with which it will be understood,
distribute and review the new Contract. Give employees a chance to ask
questions.
3.5 Risk Management Plan
Risk Factor Probability
(H-M-L)
Impact
(H-M-L)
Risk Management Action
The Laptop is Broken H H Buy another Laptop



3.6 Service Transition
Service Transition includes activities such as:
Service Operation
Continual Service Improvement
Service Strategy

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3.7 Option Analysis
Clients Option
The client will have the idea to transfer to another company.


4 Technical Features

The System Composed of Different Understandable Icons , Friendly User, Few Buttons
but More Function .













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5 Project Organization and Staffing



Role Names & Contact
Information
Responsibilities Time
Project Manager Norico, Eliazar T.
*Manage, review and prioritized
project work plans.
*Manage Project Team
*Report to and receive direction to
Company
*Provide status report
*Recommend changes especially on
issues and risks.

Business
Analysis

Verdadero, Ferdinand
G. Jr.
*The one who assigned to have
surveys and interview to different
companies.
*Identify and secure funding/costs.
*The one who obligated to do
outside activities/tasks.

Document
Specialist
Ferreras, Melvin C.
*The one who encode the
documentation or the gathered data.
*Responsible for the ideas to be
included to the documentation.

System Analysis Santiago, Erol Jhon F.
*Responsible for the analyzing the
whole proposed system.
*Responsible for the ideas what is
included to the system which must
relate to the documentation.

Lead
Programmer
Cunado, Kenneth G. *The one who develops the
Proposed System.

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6 Project Budget


Budget Item Description Budgeted Cost
One-Time Costs
Hardware Large Capacity 1,000
Total One-Time Costs
Ongoing Costs
Water And Power Description 500
Total Ongoing Costs 1,500

7 Appendix A Additional Information

Survey Questionaire
Interview Question