Pabxcontrol A2000 Pabxcontrol A2000 Pabxcontrol A2000 Pabxcontrol A2000 User'S Manual User'S Manual User'S Manual User'S Manual

Users Manual PABX Control A2000 V6.
0 Page - 1
PABXControl A2000 PABXControl A2000 PABXControl A2000 PABXControl A2000 (version 6.0) (version 6.0) (version 6.0) (version 6.0)
USERS MANUAL USERS MANUAL USERS MANUAL USERS MANUAL

Contents Contents Contents Contents:

What is PABXControl? Page 1
Requirements Page 1
Installation Page 2
Files description Page 2
System Configuration Page 3
Applications Working
PABXControl Page 7
PABXgraphic Page 22

Appendix
A Configuration file PABXC.INI Page 30
B Hunter file, Routes, Rates and Area codes Page 32
C PABX Drivers Page 39
D Printed Reports Page 51

What i What i What i What is PABXControl? s PABXControl? s PABXControl? s PABXControl?

PABXControl, version 6.0 is an application specially designed to interact with modern telephone exchanges
PABX and multi-line through serial communication enabling the costing and storage of incoming and outgoing
calls.

The application allows the generations of different textual and graphic call reports for each extension, trunk
line, and cost center, enabling the control and handling of the telephone cost of the organization, the use time
of staff members, and each and every resource available to clients in terms of telephone attention.

Requirements Requirements Requirements Requirements

The following hardware and software are required for adequate program operation: :: :

HARDWARE HARDWARE HARDWARE HARDWARE
-Compatible IBM PC AT 486 a 66 Mhz. with 24 MB of RAM, with 90 MB free in the Hard Disk (or equipment with
higher configuration) and with a serial port available. This microcomputer will NOT BE DEDICATED, (to this
program) allowing it to share the machine with absolutely any other application without impose on any
restriction.

SOFTWARE SOFTWARE SOFTWARE SOFTWARE
-Microsoft Windows 3.1 version or later, Windows 95/98/2000 and Windows NT.
The 32 bits application requires some Hardware resources superior to those announced in the previous
section.

Users Manual PABX Control A2000 V6.0 Page - 2
The initial space used for the application does not exceed 12 MB, but the files generated it will depends on the
flow of organization calls and the capture attributes that was the application configured.
Approximately 1Mbyte for each 10 thousand calls will be requires on the disk.

Installation Installation Installation Installation

To install the program, execute the SETUP file from the number one distribution disk.

To execute the installation program, of 16 bits application (Win3.1), activate the option File File File File from the
commands bar in the Program Manager, select the option Run Run Run Run from the menu and write B:\SETUP.EXE, or
A:\SETUP.EXE

To execute the installation program, from 32 bits application, in Windows95 from Start Start Start Start menu activate Execute Execute Execute Execute
option and check in My PC folder for the right drive, for example: 3 disk[A: ] where you will find SETUP.EXE

Every component of this program are going to be installed automatically in every required subdirectory; after
this, and in case of Windows 3.1 or similar we suggest it configures the start Up group program with the
executable application PABXC.EXE.

If Windows 95\98, the configuration process for automatic start is a little bit longer; here is a description:
From Start Start Start Start menu, activate the C CC Configuration onfiguration onfiguration onfiguration option / task option / task option / task option / task B BB Bar / Start menu Programs / ar / Start menu Programs / ar / Start menu Programs / ar / Start menu Programs / A AA Advanced options dvanced options dvanced options dvanced options and
from the explorer presented in the Start Start Start Start menu go through Programs Programs Programs Programs and find Start, Start, Start, Start, in order to display in the
window Start Contents, the program that automatically initiates when the computer is turned on. When you
are there, call the menu F FF File ile ile ile option New / direct New / direct New / direct New / direct A AA Access ccess ccess ccess to explore your system and determine the application,
for example: C:\PABXC50\PABXC.EXE
This way, each time the computer is turned on; it will activate automatically the software for control and cost of
calls.
(The name Windows and related names are registered trademarks, property of Microsoft Corporation).

Files Description: Files Description: Files Description: Files Description:

The following is part of the list of files copied in to the system once the program has been installed
DIRECTO.MDB Database type Access contents the Organization Directory
XCODES[x].DAT Area Codes information with destination and applicable rates
RATES[x].DAT Amounts information and schedule of hours for reduced rates
CONFRUTA.DAT Configuration file for routes and trunks in multi-operator
DEPENDE1.TXT Departments and associated cost centers Information
HUNTER.TXT Numbers information for incoming calls monitoring and setup virtual accounts.
*.DRV Drivers or controllers for your PABX type.
PABXC.EXE PABXControl version 6.0
PABXC.INI Generic configuration file
*.TAR, *.TBK Monthly call records and backup files
ERRORX.REG Invalid call records by program setup or inconsistent data.
REMOVER.DAT Utility command files for operation Remove/Replace/Rebuild to create a record call that
works even not exists a driver.

System Configuration System Configuration System Configuration System Configuration

To run the application its necessary to follow the steps below:

1 1 1 1 The installation of the physic The installation of the physic The installation of the physic The installation of the physical communication link: al communication link: al communication link: al communication link: The connection to the PABX exchange is made
through any of the available serial ports in the microcomputer, using a conventional wire or according to the
specifications of the exchange that is going to be connected, review the telephone system installation and
programming manual to verify the kind of wire and required communication parameters (port, speed, data bit,
parity, etc)

The following link connection diagram represents the complete conventional wire, however, most of the times, it is
possible to establish safe communication to only four wires.

Type 1 Connector
COMPUTER COMPUTER COMPUTER COMPUTER PBX PBX PBX PBX
Connector DB9 Connector DB25

PIN SIGNAL PIN SIGNAL
2 RD 2 TD
3 TD 3 RD
4 DTR 6 DSR
5 SIGNAL GND 7 SIGNAL GND
6 DSR 20 DTR
7 RTS 5 CTS

Type 2 Connector

3 RD 2 TD
2 TD 3 RD
20 DTR 6 DSR
6 DSR 20 DTR
4 RTS 5 CTS

Type 3 Connector

2 RD 3 TD
3 TD 2 RD
4 DTR 6 DSR
6 DSR 4 DTR
7 RTS 8 CTS
8 CTS 7 RTS

2 2 2 2 - -- - Verification of the applications configuration Verification of the applications configuration Verification of the applications configuration Verification of the applications configuration to capture information about a specific kind of PABX
exchange. This and other properties are activated through the button Configuration and Security which are
available in the main menu and Tools Bar PABXControl

When the file with extension DRV is indicated in the text box Driver for the PABX exchange, it synthesizes the
logic required for the interpretation of the information originated in the telephone system.

This configuration surely will be automatically produced in the process of the applications installation, when
you ask the product for a specific telephone system, then if your system is a digital equipment Panasonic KXTD
1232, the name of installed driver will be PAND1232.DRV.
In the case of connection to a PABX exchange that the application has not drivers, you need to write the
corresponding driver, according to the parameters given in Appendix C. These are rare cases within the limits
of the modern commercial equipment.

3 3 3 3 - -- - Verify Information Files Verify Information Files Verify Information Files Verify Information Files Area Codes/Destinations (XCODES[x].DAT), and RATES (RATES[x].DAT) to
each operator (for example: ATT, AMERICATEL and so on), configuration of routes and trunks according to the
Operators (CONFRUTA.DAT), extensions cost centers and his attributes (DIRECTO.MDB), Numbers information
for incoming calls monitoring and setup virtual accounts (HUNTER.TXT) and list of Departments and their
Associated Cost Centers (DEPENDE[x].TXT), this is to obtain the best profits of present tool and appoint in
direction to administrations constrain.

Using the buttons View Area Codes, View Rates, View Area Codes + Routes Configuration, View
Directory, and View Hunter you can verify these files.
The file DEPENDE[X].TXT for departments configuration may have any name since it is associated with the
users wishes when departments reports are produced; it can be created through a Text editor such as Word
Pad (Microsoft). That way you can have different levels of detail for a simplified presentation of reports. (For
more detail See Appendix B).

4. Reference Costs Tabl 4. Reference Costs Tabl 4. Reference Costs Tabl 4. Reference Costs Tables es es es Xcodes[x].dat and Rates[x].dat with the corresponding Routes or trunks by means
of the file Confruta.dat that can be located using the button View Area Codes + Routes Configuration

Each Telephone system in his record call, reports the trunk or line that makes possible the external connection,
also reporting the Access Code or Route Number by means of which the user reaches it.

Using these fields and the declaration made in the configuration file (*.DRV) for this PABX system, its possible
reference each codes and cost table with a Route Number or trunk line circuit List or both at the same time,
giving precedence to the identification of the line in the reference of the area and cost table for any call. If
there is no configuration of this item, the system works by defaults with Xcodes.dat

The Confruta.dat setup give to you the option to identification of all trunk lines or connection circuits that the
telephone system uses, thus, it identifies the lines with their name and directory number in the consolidated
Reports.

5. Verify communication parameters 5. Verify communication parameters 5. Verify communication parameters 5. Verify communication parameters by activate the button Communication parameters in the PABXControl
Main Menu. There, you could specify the communication port of your computer that is associated with the
application and each of its properties: Speed, Parity, Number of bits and Stop Bits.

There should be equivalence between the setup communication port of your telephone System and your
computer. Once the logic Configuration and Physical Connection of the telephone System and Microcomputer
have been realized, the word ON should be seen in red characters on the button communication
Parameters and this will be allow a communication.

6. Feeding the Directory Data Base 6. Feeding the Directory Data Base 6. Feeding the Directory Data Base 6. Feeding the Directory Data Base accessible by means of the button Telephone Directory, it is desirable
though not absolutely necessary for the applications operation. (The same consideration is valid for Hunter
and Departments).

With this information, all the administration of physical and logic resources associated to the telephone
communication environment is centralized, because, there, you have available information on all the extension
numbers, users data, associated department, and fields for authority codes and costs center designed for
each one of them.

This information is contained in a file named DIRECTO.MDB DIRECTO.MDB DIRECTO.MDB DIRECTO.MDB which is created on a database type Microsoft
Access which makes possible an exportation of this information for any kind of administrative process
associated with telephone calls control and payment.

Cost Center Cost Center Cost Center Cost Center numbered from 1 to 999990, each one of them made up corresponding extensions. When
directory information is not configured in the application, this assigns values default of Cost Center to each
of the calls reported by the telephone system.

If the extension has not been declared in the field No of Extension of the database DIRECTO.MDB, all of
the calls related with that extension would be charge to the Cost Center number 999999.

If the extension is declared in the field "No of Extension" of the database DIRECTO.MDB, but the field "Cost
Center" is empty, or invalid ( different to 1-999990), all calls to that extension will be classified with a Cost
Center equal to zero (0).

If the call records not have ID for Number Extension, (Operator Call, Tandem call) then the Center
Cost by default is 999998 , and in case of traffic Trunk to Trunk or Incoming call with ID, the Center Cost is
999997 and in this way, it is possible generated report by this call type.

In addition, the system offers a type of printed report relating those consolidated for each Cost Center, thus,
the administrator who is responsible for the analysis could define satisfactory cost levels for each center and
watch over them monthly as a basic starting procedure for control.

7 77 7- -- - Adjust department configuration Adjust department configuration Adjust department configuration Adjust department configuration from an external editor like WordPad (Windows) starting from the example
file DEPENDE1.TXT to have the possibility for arranging hierarchically at a superior level of the cost center,
grouping several Costs Centers in the figure of an item named department.
It is possible to have several files of departments configuration according to the desired group of Cost Centers.
(Example: Depende2.txt, Depende3.txt and so on). Thus, it is easy to obtain more compressed reports than
those obtained by Cost Centers.

Applications working Applications working Applications working Applications working

The new version of PABX Control PABX Control PABX Control PABX Control A2000 A2000 A2000 A2000 (ver 6.0) is an application that contains two interface for the users,
the first named PABXControl contains the Direct Access buttons, the Resumed State System Screen and Screens
of General Presentation, and the second named PABXgraphic is dedicate to the graphic environment.
In addition, there is a version of PABXControl A2000 PABXControl A2000 PABXControl A2000 PABXControl A2000 named Viewer Viewer Viewer Viewer, which makes possible the total
Administration of all data, even its Post-procesing, but without the capacity of data acquisition from the
Telephone System, as the master version named Capture Capture Capture Capture has.
The version Viewer Viewer Viewer Viewer is a complement of Administrative Tool that makes possible integration in organizations
hierarchically distributed.

Other presentation of the administration tool is the Hotel Module named PABXHOTel, and it offers all data in a
database type access and his consult is via SQL Sentences.

Environment by Interface PABXControl Environment by Interface PABXControl Environment by Interface PABXControl Environment by Interface PABXControl

The Main Presentation Screen PABXControl consists of a form of Resumed State System and a Tool Bar
with three-dimensional buttons for direct access to all properties of the applications configuration in what
corresponds to functions to the telephone environment. (View figure 1).

Resumed State System Resumed State System Resumed State System Resumed State System is open once the option PABXControl is selected in the Menu in the starting screen.
(Figure 1), its presentation is like the shown in Figure 2.
The Menu Bar is complemented simultaneously with the display of the form Resumed State System to
provide access to the greater part of button options by means of the fast key (ALT + Underlined character).

This form describes information about the General State such as Enterprises Name, Product supplier,
Current Date and Hour and File Name currently used to store calls.
Another type of information is reference to telephone traffic, which is structured with the following criteria:

Month Calls: represents the number of calls which are seized during one month, this information is purged
after fulfilling the storage requirements which have been arranged in the Applications Configuration. For
example: calls of more than ### seconds, or of the following type (Local, National or all of them).

Accumulate Cost for Month: shows the cost represented by all calls stored in the Monthly File.


Entering Calls for Each Session: is the number of stored calls which have attributes of Entering Calls, given by
the Telephone System. These calls have been stored during one session that is defined as the time passed
since the last time the application was started. (Microcomputer Ignition)

Local Calls for Each Session: quantifies, in number, the calls which have been stored in session, fulfilling the
Classification Criteria Local Call according to requirements given in the Applications Configuration (Option
Local Call Area Codes with button Configuration and Security).

Figure 2.
Resumed State System Form

Hunted Calls in Session: expresses the number of calls that have been stored in session, fulfilling the
classification criterion that was previously imposed in the Configuration File activated by means of the button
See Hunter.

This information is an important tool for the organizations that require management criteria of cost accounts
for Providers, Distributors or Calls with penalized or exonerated cost

Communication State: shows the communication port used for the connection with the PABX Exchange and its
Active or Inactive State.

This information depends on the configuration of the Communication Port that was given in Communication
Parameters.
The Communication State has a component Separated in this way from the Resumed State System that
depends on the physical connection with the Telephone System, establishing ON or OFF according to the
state of electric signalizing between both systems. This additional information of Communication State is
appreciated as part of the icon that represents the option Communication Parameters in red characters for
ON and blue ones for OFF

Connection Speed: It presents the configuration parameters with those programmed "Communications port".
These parameters must be identical to those of the communications port program of the telephone System in
connection.

- Connection Speed represents the amount of information transferred in a specific time, the bauds are standard
units, and 1200, 2400 or 4800 are secure values.

- Parity, indicates the use of a basic communication protocol in which each transferred word indicates in itself a
characteristic that validates it, it can be:

E EE Even (pair), O OO Odd (unmatched), N NN None (not one), M MM Mark (sing), S SS Space (space)

- Number of Bits: is the amount of digits One (1) and/or Zero (0) which composes a word, it can by Seven (7)
or Eight (8).
- Stop Bits, indicates the number of time units equivalent in bits that divides each of the words in the
informations transmission.

One of the advantages of choosing a low speed for the establishment of data connection between the
telephone system and Microcomputer is larger immunity to the induced noise and a possibility of connection to
larger distances than those normally accepted in links of serial communication.

You can observe that this form has an Icon (Superior Left Corner) and a control box (Superior Right Corner)
that make possible the minimization of the window or the closure of the application.

In case that you desire to finish the application from here, the system presents a way to receive the password
assigned by the administrator, following the secure requirements, thus, it is guaranteed that the system will be
present during the time defined by the administration and there will not be a possibility of irregular
management of the application (View figure 3).

Figure 3
Passwords Demand

The same kind is observed for each of the access to the system configuration and for those of visualization
and generation of reports. Each one has a particular password; it depends on who is the option for the
administrator or the operator.

Once the right code assigned by the administrator has been introduced, there is a way that enables the exit of the
application, not before the program warns that the system of calls control and cost will stop working. (Figure 4)

Figure 4
Exit Warning

PABXControl Tools Bar by means of buttons offers access to all properties and methods of the application that are
related to the telephone environment.

Properties such as the possibility of the systems global configuration in area codes, destination and Rates Data base;
configuration of the particular Cost and Trace Module of Call HUNTER, and the communication Properties. (View
figure_5)

Methods such as the consultation and selection mechanism on the Data Base, the visualization of calls information, the
printed reports and Generation of files to disk.

Figure 5
Tools Bar with buttons

Process Record Button allows the manipulation of calls files generated by the application for each month;
these files have as their name the year (93, 94 95, 96, 97, 98, 99, 00, 01) followed by the initial five letters of the
month and with extension TAR (Ex: 99JANUA.TAR)

Once you click on this button, a window of file selection request appears, in this window the user can choose the file of
the desired month (View figure 6)

Figure 6
File examinator

Once the file has been chosen, this appears on a window of visualization that makes it possible to know the information
(Displacement Bars), to make a consultation through selection or Arrangement (Filter) (Filter) (Filter) (Filter) to print reports of important data
according to the needs of administrative Control or data recorded in file (PRINT) (PRINT) (PRINT) (PRINT) and finish the CONSULTATION WORK
(OK) (View figure 7).


Figure 7
Consultation Windows

The options of filtered vary according to the specifications fixed in the driver, implemented for your telephone switch
Board which responds in narrow sense to all of the information provided by the switch Board. (View figure 8).
One of the advantages of our calls Control and Cost System is that it does not limit the access of the user to any kind of
information that might be delivered by his/her telephone system, in this way the product becomes an ideal complement
of the technology that you have in your organization.

A Brief Description of the Options A Brief Description of the Options A Brief Description of the Options A Brief Description of the Options

Filter Filter Filter Filter

Sometimes you will find the Filter Option as shown in Figure 7, and depending on the technology of your telephone
system, you have more or less the possibilities of information characterization as in Figure 8, that represents the diverse
options that you can apply. Each of the filter options that you apply, lead to the form of Figure 7 for the presentation of
the results or possible impressions, to which you convert this system in an exploratory information line, with some very
simple and useful consulting processes.

We see a continuation of the significance of each option for the particular cases and other :


Figure 8
Filter Options
- No Present Filter: The information window indicates at the moment, that no type of selection has been made
about the general information provided in the selection file, the measurement of the file results in the
definition of the according filters, these filters are all defined this text.
- None: This action gives the possibility to take back the entire file again, that is to say undo all of the filter
operations and reinitiate the operation.

- Verification Box Negative Filter Negative Filter Negative Filter Negative Filter: it is possible to change the logic of each filter when it is applied, every
time the obtained result has all of the values of the call that does not comply with the given condition.

- Order: The filter realizes an arrangement of all of the registrations of the calls, located in the Extension,
Truncated Circuit, Cost Center, or Dependency in ascending order, from least to greatest, totaling all costs,
time, and the number of calls for each.

- -- - Hunter: Advanced Search Function with multiple defined functions in the configuration Hunter file found with
the See hunter button in the tool bar, permitting the search of previously classified calls and alias names
that you possibly find. The search gives assigned calls, advanced relationships of determined sections, or
individual and respective costs. Likewise, you can signify the origin of figurative calls, which can be placed in
the system memory for future searches and at times to find the relationship that allows the exact definition of
individual calls made from different origins within the organization.

- Call Type: You can locate diverse types of traffic, according to all the provided identifications of the indicated
definition in each operation table, likewise, for example, for a system with telephone lines in two different
cities, you have two definition tables of Indicatives and Tariffs, and local calls that exist LOC1 and LOC2. If you
want to filter local calls without the importance of which city, the search parameters of the chain of LOC
characters, and if you require local traffic of a particular city, you must name the appropriate complete chain.
This is the same operations to search for National traffic (NAL[x]), International (INT[x]), etc., according to the
declaring in the Xcodes[x].dat tables, where x has a value between 1 and 12.
A internal tool for the purification of the Xcodes[x].dat tables provided in the search parameters NNN that
detects all of the calls in the monthly file that has a route and/or trunk that does not have the corresponding
configuration in Confruta.dat, and therefore in a regular report destined Without Configuration and
Operator_??.
The parameter NONX locates all of the calls without identification for the Xcodes table given (X).
The parameter TRUX locates all of the calls with incomplete digits included in the Xcodes (X) table.

- Department is possible if you have the file configured Depende1.txt to obtain all the traffic of certain
extensions in the center of associated costs with a particular dependency. The given parameter for the search
was the name of the dependency or initial letters, which unequivocally identifies, a form of search of the
absent configuration of the parameters used Without Configuration.

In general case, other are :

- Code Condition or Status, to present various states, depending of the Telephone System connected, and the
more simple cases of significance associated with the Transference action and the State of The Internal or
External Call, we are able to select the base total of the calls, which represent the particular determined state.

- Duration, select the calls that meet with a greater time that the given search parameter, the possibility of
continuing the occupied time for each of the users of the incoming and outgoing calls.

- Number Called, This filter locates all of the calls of the present base data that comply with the given number
(or with the first digits if it is partial) like the parameters through

The window of the data introduction. In some Telephone Systems this field in addition utilized for the selection
of incoming calls.

-Route, is the field that generally indicates the digit(s) called for the user of the established outgoing
communication. Generally a route can be defined by an arrangement of public lines from the Local Telephone
Company, or cellular bases or connected to other systems.

-Account Code, this is a coded to associate a group of extensions to one account collection, then one can
generate lists for each section or department of the company, this programmation depends on the
configuration of the telephone system.

-Authorized Code, This is a code so that the user can make calls that are normally restricted, from whatever
telephone extension within the company, the search of these registered codes of the calls can locate the origin
and given user of the code.

-Leasing, this is a variable that some medium telephone systems contemplate and a large capacity, to support
the configuration of possibly serving more that one business, in this way; one can generate separate billing for
each business.

-Extension (Origin) , This filter gives the possibility to search for all of the present calls in a file or sub file
processing for a particular extension or a group of extensions.

-Trunk Circuit, counting the number and cost of calls and the incoming and outgoing calls, and possibly giving
an evaluation of the requirements or assignments of different lines.

-Time queue , shows the delay of the answer of the incoming calls by an operator.

-Time, (hour) this filter selects all of the calls made or received in the company for a determined time, defining
the schedules and magnitude of the traffic or simply for locating a particular call.
Parameter format are : HH:MM or HH:MM&HH:MM (for Rang) and HH.

-Date Range is a filter for locating all of the calls based on data of given month, day or time.
Parameter format are : MM-DD%HH:MM&MM-DD%HH:MM for rang in several days , or MM-DD&DD , or by calls
in day MM-DD .

-Cost Center, with one or various search parameters presents all of the calls in the data base for the effective
programmed configuration through the Telephone Directory button on the tool bar, complies with the
conditions of the search.

-Cost, this filter selects all of the calls with a larger cost than the given value.

-Data Format Text Indicator, this window is an auxiliary of the user that indicates the previous format for the
introduction of data in each particular case of the filter, guaranteeing an effective and secure search.

-Data Introduction Box, this window enables each filter selection that requires a value parameter; the
introduction of the data given is sensible as indicated in the Data Format Text Indicator, which is the equivalent
of the previous format of the data in the working data file.

Printing Printing Printing Printing

The print option offers the user the possibility to generate the constructed report for the median filter in four
different forms, one continuous or Regular that obtains the smallest consumption form printed (Regular Regular Regular Regular),
other with individual cut for each extension obtaining the possible distribution of these forms for each one of
the users (Individual Cut Individual Cut Individual Cut Individual Cut), the third saving the report like a planned file to the disk of the system (File to File to File to File to
Disk Disk Disk Disk) and the last generating a consolidated report for the Extensions or Trunk Circuit or Center Cost or
Authority Code or Multiple by Departments (View Figure 9a and 9b)

Figure 9a and 9b.
Sort out and Print Options

Area Codes Button allows the abilities to visualize the data of configuration with those of the programming
work and that which indicates the relationship between the number dialed (Indicative plus Local Series), the destination
of the call, the tariff number applied, identification of type or class of the call and the minimum number of the digits.

The Indicatives option shows in the databases compounds the Xcodes[x].dat files, which provides information of the
National destinations, Internationals, and Specials with their respective tariffs, for each one of the telephone operators
that have access to the company.

For national calls provide the destination name, the Indicative, the series range or local numeration, the applied tariff,
the identification type of the call and the quantity of digits required to complete the dialing. For international calls
provide the name of the country, the Indicative of the country, the respective tariff, the type of call (INT[x]) and the
number of digits in the call.

When the user requires it and with the some of the basic knowledge parameters you can modify or augment any of the
information in the database. (See Figure 10)

Figure 10
Codes and Destinations File
Rates Button is the option that shows the database compounded in the RATES[x].DAT, which
provides information of the collection of the values of each one of the possible National, International, and
Special destinations of the operations of those who have company access. In these files in addition to the
information of the schedules of tariff reductions according to the norm of the National Telecommunications
Business TELECOM and of each one of the new operators. When the user requires it, and with some of the
basic knowledge parameters one can modify the database. (See Figure 11)

Figure 11
Full and Reduced Rates
Hunter Button is the option that presents in a visual and edition form, the database compounded in the
HUNTER.TXT file. (See Figure 12)
The information that lies in this file is of the exclusive use of the administrator of the system, in this way creating criteria,
then the contours of control, the distribution of the cost and the restrictions of telephone use arranged in the
Organization.

Figure 12
Configuration of Hunter File

The special functions provided through this tool can be defined as follows:
* Different tariff application that provide generically for the data base XCODES[x].DAT and defined in a flexible way for
the administrator user, and possibly this way collections of special functions for Exoneration, Subsidization, Penalization,
or to maintain generic tariff.

* The assignment of an alias, which identifies the destination of a definite number, facilitating the generation of special
account, costs (Calls that provide specifics, clients or personals)

* Furtive call searches with a known destination, effects from the organization but of unknown origin, then the system
memorizes the corresponding calls for finding in the future a possible relation that defines exactly the individual who
makes the call from different origins from within the organization.
The type of cost that is defined is not important, or the finality of its use, this information is the bases for searches of
destination or alias that is made with the hunter filter obtained with the Process Record Button.

This information can be altered in the user visualization and editing window, and lastly saved with the immediate search
of a specific destination.
Communication Parameters Button displays a dialogue box which specifies the serial communication
parameters with the Telephone System PABX, for affixing parameters consult your PABX documentation and assure that
the programmation of the PABX is the same as the PABX control application. (See Figure 13)

Figure 13
Configuration Port Dialog

- Connector (Communications Port)
Specify the serial port of the computer which you will connect the serial interface of the communications of the
Telephone System, your computer needs to have normal installations of serial ports (COM1 and COM2) but the operative
system recognizes until four serial ports (Win 3.1) , secure the cable connection to the correct attached port.

When the application accept the configuration parameters of the port , checks the existence of the chosen port and the
availability, in the case of unavailability the port gives an error message, one can select another port, additionally the
PABX control transmits the commands of the hardware and software initializations necessary for the operation or to
initiation of the SMDR data of the PABX, if the storage buffer is provided.

-Baud Rate
Specifies the transmission velocity between the application in PC and the PABX (Telephone System).
-Data Bits
Specifies the length of the transmitted word, in 7 or 8 bits.

-Stop Bits
The numbers of stop bits, 1 or 2

-Parity
Specifies the parity protocol follows in the communication, the parity can be:

None
Odd
Even
Mark
Space

Configuration and Security Button establishes the basic parameters of the application operation. This
parameter specifies one time and are store in the initialization file PABXC.INI. (See Figure 14)

Figure 14
Configuration and Security Dialog

- Call type to Store (All, DDN/I, Local) specifies the type of the calls that you wish to register in the database generated
in the program for future manipulation. The understanding of the total registered option of the made calls - All, the only
registration of the National and International calls - DNN and DDI or only the local calls registration, that which is defined
in the specific identifiers in Area Codes Database.

- Manual Margin. This information determines the left space in print report to disk.

- Cut-off Month, Possibly groups the appraisal of data for a monthly period between which ever two months, for example,
the 21
st
of May to the 20
th
of June, obtaining a better mechanism of comparing with the proceeding billing of the
Telephone Company.

- Prefixes of Local Calls, Separated by commas , identifies the type or class of the calls that are considered local and
that defines each one of the indicated Xcodes[x].dat files.
Said definitions correspond to telephone numbers whose appraisal includes local calls for the telephone company.

- Exit Message, is an optional text that permits affixing the system user a additional alerting message, said message is
unfolded at the final execution moment of the application.

- Data Directories, specifically the completed path in the directories structure, where the desire to store the files of
registration generated for the application. Dont forget the last backslash \. An example of this is C:\PABXC60\

- Operator password, permits affixing of an inferior level of security to the authorization of the administrator,
establishing the possibility of three different types of operator, the first without privileges, the other declared
Operator with access to intermediate levels, and the third Administrator with total access to the application.

- Driver for the PABX Equipment, characterizes the implantation of the Control and Cost Call Software for determinate
Telephone System. During the process of basic installation, an automatic form of the configuration is made, and only in
the case that the client change the equipment is necessary change it.

- Administrator Password permits the affixing to the system administrator of Control and the Paying of the Call a
password, to restrict the access to the different levels of the application, such as in the configuration of the
communications port or as in the confirmation to terminate the application.

- Minimum Call in Seconds, determines the minimum time that a call must have to be considered and stored in the
database, optimizing the space in the available disk and the answers of the system in the searches.

- Minimum Collection in Seconds according to the Local, National, International, Cellular, etc., call made, this determines
the additional definitions of the tariffs that applies to each type of call.

- Name of the Organization, permits personalization of the printed report and generated files to disk with the name of
the organization.

Telephone Directory Button, gives access to the Access Database type, in which information of the directory
of the organization rests. (See Figure 15)

Figure 15
Directory Data Introduction Form

This information is critical for the administration, and is alternately recommendable the raising of information that
conforms to an integrated turn in which to arrange all of the manage aspects of the telephone communication resources
of the organization.

The database dominating DIRECTO.MDB constructed with the motor of the Microsoft Jet 3.0 Database, the same
internal motor of the Microsoft Access database, that gives the possibility of exportation of this information for whichever
type of associated administrative process to the Control and Telephone Calls Cost.

In this data base arranged all of the information of the arranged Extension numbers in the organization (or Trunk Circuits
of Origin of the traffic in transit and Virtual Extension generated by the use of Authority Code from the exterior), the data
of each one of the users, the associated dependency according to the hierarchy level adopted, a field for Authorized
Code and his name, the Center of Costs and his name, utilized that simplifies the global manner of visualizing the costs
divided in each group, associated with the functional/operative components for the business.

The Cost Center totaling configuring provided characteristics of the aggregated value that gives the possibilities to the
Administrators the total control of ambient telephone costs with a low relation Exertion/Benefit.

Details of the interaction and formation of the work presented in the section Configuration of the System Configuration of the System Configuration of the System Configuration of the System theme
Support of the Directories Data Bases in the initial pages of the document, also in Filter Options the explicit text of
the button of the tool bar Data Processor.

Automatic Graphic Button provides a direct access between the user interface PABX Control and PABXGrafi,
linking the final report generated to disk (From Filter/Print/Text File to Disk) during the session and presenting it in a
graph form.

The PABXGrafi setting can in addition generate graph presentation of whichever report actually on disk, to permit the
purification of data, and adjusts the types of graphs in the presentation for finally storing them to disk or to print.

Equally, the feeding of the manual of data through the dialogue Tab, for the construction of whichever type of purified
report sought.

In the section of description of the PABXGrafi interface setting makes a presentation of each one of the possibilities of
this new tool.

About Button Displays the information window of the application and manufacturing information.
(See Figure 16)

Figure 16
Manufacturing and License Information

Additionally, it is possible for the case that you dont arrange an actual connection from the Central Telephone Computer,
the generation of the *local simulation of calls from a central PANASONIC KX-T1232, conforming a typical data base that
permits knowledge of the product functions and realizes an equal evaluation.
*(Demo only available in the Panasonic version, Version Windows 3.x).

PABXGraphic Envir PABXGraphic Envir PABXGraphic Envir PABXGraphic Environment (Graph Interface) onment (Graph Interface) onment (Graph Interface) onment (Graph Interface)

The principal presentation screen of PABXGraphic is able to be a totally independent application with the functions
represented in conjunction of data inputted by the user, in multiple graph forms for the screen or printer.

This environment offers an automatic manner of the capacity of report graphs of types Text File to Disk (From
Filter/Print/Text File to Disk) of the PABX CONTROL environment.

Additionally for exceptions the possibility offers Graphic services when introducing the data form manual.

This interface arranges a Menu Bar Menu Bar Menu Bar Menu Bar of traditional type and a array tab of information in the same space, available
through folders or Dialogue Tag Dialogue Tag Dialogue Tag Dialogue Tag similar to those offered by commercial applications of Microsoft. (See Figure 17)

Menu Bar Menu Bar Menu Bar Menu Bar presents the following options, each one of which can be accessed through the mouse or hot keys with ALT ALT ALT ALT
and Underlying Characters. and Underlying Characters. and Underlying Characters. and Underlying Characters.

M MM Menu, that possibility of the call to the PABX CONTROL interface

F FF File, with the option to Save the graphs as Bitmaps or Metafiles and to Print.

E EE Edit, for copying the actual graph to the Clipboard (the interchange area in Windows) and to possibly process
or include other applications and the option of Clearing that area of work.

H HH Help, shows the manufacturing information.

Dialogue Tab, Dialogue Tab, Dialogue Tab, Dialogue Tab, maintains information in structure manner, under the following titles:

G GG Graphic, to define the telephone report file in disk that originating data, the graph types, the maximums and
minimums, the quantity of data and the graph variable (Cost, Number of calls, Value) . (See Figure 17) (See Figure 17) (See Figure 17) (See Figure 17)

D DD Data, permits the recollection of each of the data and the visualization of its value, putting identification
labels, represented with a legend, denoted with a color or special position and giving specific graph pattern.
(See figure 18) (See figure 18) (See figure 18) (See figure 18)

C CC Color, characterizes each data with a color and a texture, managing the colors of the associated texts to the
graph and the equal background color. (See Figure 19) (See Figure 19) (See Figure 19) (See Figure 19)

F FF Fonts, the introduction of texts with managed font in type, style and size to place the titles above, below and
to the left of the graph. (See Figure 20) (See Figure 20) (See Figure 20) (See Figure 20)

P PP Properties, gives the possibilities for the user to change the values, positions, and marks of the coordinate
axis. (See Figure 21) (See Figure 21) (See Figure 21) (See Figure 21)

M MM Miscellaneous, manages characteristics of printing and the statistic lines in certain types of graphs.
(See_Figure 22) (See_Figure 22) (See_Figure 22) (See_Figure 22)







Appendix Appendix Appendix Appendix A AA A
Configu Configu Configu Configuration File, PABXC.INI ration File, PABXC.INI ration File, PABXC.INI ration File, PABXC.INI
The PABXC.INI is a information file for the execution of the conforming application with the files of this type employed for
the executable applications Microsoft Windows, to continue to list a typical configuration file, only some of the
parameters that here specifically give editing of said file, now that from the application can configure the rest of them.
The lines tha initiated with a semi-colon ; have to be commentaries considered.

[PABXControl V6.0]
Port=COM2
BaudRate=1200
Parity=N
DataBits=8
StopBits=1
Datapath=.\
LeftOffset=0
LocalDigits=LOC1,LOC2,LOC3,LOC4,LOC5,LOC6,LOC7,LOC8,LOC9,LOC10,LOC11,LOC12
Process=ALL
Password1 = U+-N
Password2= Sep@
ExitMessage=Sure?. Do you want exit ?
PABX_Driver=.\merisl_u.drv
Rate_Enable=ON
MinCallTime=1
MaxCallTime=86400
StarView=ON
MusicPlay=ON
Rem/ReplaceFile=remmeri4.dat
InitFile=21
CopyDrive=
HollyDays=001,011,081,091,092,102,121,137,158,165,186,201,219,228,291,305,319,342,359
PrintOnLine=4
BootFlash=ON
DimHotelFile=10000
HotelDataPath=.\
PrintCallType=LOC,CEL,NAC,INT,ENT,JNT,ENL,DEF
MinCallTime1=
CallType1=
MinCallTime2=
CallType2=
MinCallTime3=
CallType3=
MinCallTime4=
CallType4=
MinCallTime5=
CallType5=
MaskAuthCode=ON
SortExtMask=ON
ReplaceExtMask=ON
Organization_Name=Multienlace (NEW)

Description:
; Heading
[PABX Control V6.0]
; The following parameters specify the Configuration of the serial port, all parameters are configure inside the application, don't publish them
Port=COM2
BaudRate=1200
Parity=N
DataBits=8
StopBits=1
; Parameters setup by the application
; Path of Data
Datapath =. \
;Number of columns of left margin for correction in impression. (Value 0 is without correction)
LeftOffset =0
;Asociatin of classes or types of calls to be considered as Local traffic , when you wants to store alone a type of traffic in particular, Local or alone
DDN/I.
LocalDigits = LOC1,LOC2,LOC3,LOC4,LOC5,LOC6,LOC7,LOC8,LOC9,LOC10,LOC11,LOC12
;according of the definitions given in Xcodes[x] .dat you can select calls.
; Parameter that specifies the call type to store, ALL is all, Local and DDN/I.
Process=ALL
; Field with encrypted security code, one for administration and another for operator.
Password1 = U+-N
Password2= Sep@
; Additional warning message one desires to close the application
Exit message = Sure?. Do you want exit ?
PABX _ Driver specifies the path and the file with information about the Exchange that is going to be connected.
PABX_Driver=.\merisl_u.drv
; Specifies whether or not the process of Call Cost is done, the call can be registered and estimate their prices (Rate,_Enable=ON) or only be
registered, (Rate_Enable=OFF) Rate_Enable=ON
MinCallTime = 20
; Specifies the minimum time needed to store the calls
MaxCallTime=86400
; Specifies the maximum time allowed as valid for one call.
Star view= ON
; Specifies whether the screen of star images is loaded to the program start.
; This field must be edited if necessary, directly from PABXC.INI
Music Play = ON
; Specifies whether the music file "canto.mid" is loaded to the program start to be played.
; This field must be edited if necessary, directly from PABXC.INI
Rem/replacefile= remover.dat
; Specifies the name of the commands file which is executed to carry out the functions of removing, replacing and rebuild a new altered registration
intended for the work of the application.
InitFile= 21
; Parameter to produce monthly periodicity files with the information given that day.
CopyDrive=
; Parameter that enables the system to make a copy with the information of the present month at noon and at night, this facilitates the consultations
information networks for managerial personnel with the program VIEWER, a valid parameter could be D:/copyquery/ where D: is the network Drive.
Holydays= 001,001,081...
; Specifies the day for change a holiday rate.
PrintOnline = 0
; Makes the application export the information to the clipboard or file in disk, to make another application has information in line about the calls, their
prices and destination.
BootFlash=ON
; Specifies the boot of Application to be Flash.
DimHotelFile=10000
; Specifies the maxim count of record in export file to disk in real time.
HotelDataPath=.\
; Specifies the path and the file with information for export data to PABXHOTel Application. (Complement for Hotel)
PrintCallType=LOC,CEL,NAC,INT,ENT,JNT,ENL,DEF
; Define the totals for this items.
MinCallTimeX=
; Specifies the minimum time needed to store the calls CallTypeX

CallTypeX=
;Asociatin of classes or types of calls to be considered as CallTypeX
MaskAuthCode=ON
; Overwrite de Authorization Code with the proprietary extension (for security).
SortExtMask=ON
; Sort total for Extension with the Extension MaskAuthoCode.
ReplaceExtMask=ON
; In detailed reports, the Extension for call with Auth-Code is the proprietary.
Organization_Name=Multienlace (NEW)
; Here one writes the name of the institution where the PABX works.
;This information is used in the headline of the printed reports
Appendix B Appendix B Appendix B Appendix B

Area codes Data Base and Prices of Call : XCODES.DAT and RATES. Area codes Data Base and Prices of Call : XCODES.DAT and RATES. Area codes Data Base and Prices of Call : XCODES.DAT and RATES. Area codes Data Base and Prices of Call : XCODES.DAT and RATES.DAT, and other file to config. DAT, and other file to config. DAT, and other file to config. DAT, and other file to config.

There are 12 XCODES[x].DAT files in total, and they list international destinations or locations in the country with their
area codes, local series, the number of the rate, the kind (type) of the call and the number of the digits for a successful
communication for each of the different telephone operators.

The information is organized in six columns separated by colons : ; the first column registers the name of the
destination, composed of on abbreviation of three letters that identifies the department or country, a hyphen and the
specific name of the place. The second column, registers the (NDD) National Direct Dialed code (Area Code) or the
international number equivalent, in the country; the third column indicates de code of the rate or the prompter index of
the rate in the file rates (x).dat .The fourth registers the kind of call which is a symbol adopted to classify calls and
possibilities of later filtering. The last field indicates the number of digits that the dialed number, must contain, to
indicate a successful communication. The lines starting with semicolons ; are considered comments.

Bellow, there is a summarized list of this file. Bellow, there is a summarized list of this file. Bellow, there is a summarized list of this file. Bellow, there is a summarized list of this file.

; PABX Control. Version 6.0
; Operator EPM, TELECOM, ORBITEL, 007MUNDO for Ruta XXXX and Default.
; Extended information of indicative National and International
; Format (Town: Indicative: Series: It tariffs: Class: #Digits)
; Base prepared for origin MEDELLIN
; You tariff National Telecom (1-20)
; You tariff International Telecom (21-40)
; You tariff National Orbitel (41-50)
; You tariff International Orbitel (51-70)
; You tariff National 007Mundo (71-80)
; You tariff International 007Mundo (81-100)
; Revision VII-11-99

;Note: Of the Indicative Key CONFER,INCOM,INCID,JUNTOR,TANDEM,INCTRA and INCCFR
;they can be used in Hunter to identify with alias the following ones, this way:
;INCID ####.. , INCTRA ####.. , INCCFR ####.. .

; The incoming calls don't have route, then they are found by default in this Table
Incoming Call:INC: :13:INC:5

; Incoming call with ID
Inc.Call ID:INCID: :13:INC_ID:5

; Local calls
Local Calls: :2000000-5999999:14:LOC1:7

;Special Service (Police, etc).
Serv.Especial:11: :7:GRA1:3

; Generic National
OPE. NATIONAL:191: :6:INF1:3
INF. NATIONAL:190: :2:INF1:3
INF. NATIONAL ORBITEL:150: :2:INF1:3
INF. NATIONAL 007MUNDO:170: :2:INF1:3

; Generic International
INF. INTERNAL:198: :3:INF1:3
OPE. INTERNAL:199: :23:INF1:3

; I pay reverted Automatic Nal and International
SERVICE 800 :98009: :7:GRA1:10
SERVICE 980 :9809: :7:CRE1:10

; Direct country, Operator of the country of destination, collect call.
AUSTRALIA:9809610057: :7:CRE1:10
BRASIL:9809550010: :7:CRE1:10
CANADA:9809190057: :7:CRE1:10
CHILE:9809560057: :7:CRE1:10
COSTA RICA:9809500057: :7:CRE1:10
It USES ATT:9809110011: :7:CRE1:10
It USES SPRINT:9809130110: :7:CRE1:10
It USES MCI:9809160001: :7:CRE1:10
It USES MCI:9809161000: :7:CRE1:10
ESPAA:9809340010: :7:CRE1:10
FRANCIA:9809330057: :7:CRE1:10
INGLATERRA:9809440057: :7:CRE1:10
ITALIA:9809390057: :7:CRE1:10
JAPON:9809810010: :7:CRE1:10
PANAMA:9809507057: :7:CRE1:10
PTO RICO:9809800010: :7:CRE1:10
REP.DOMINICANA:9809100010: :7:CRE1:10
VENEZUELA:9809580010: :7:CRE1:10

; Database of Indicative National Index for Origin Number, Telecom

CUN-BOGOT ETB:091:1000000-3999999:4:NAC1_TEL:10
CUN-BOGOT EPM:091:4000000-4029999:4:NAC1_TEL:10
CUN-BOGOT CAPITEL:091:5200000-5499999:4:NAC1_TEL:10
CUN-BOGOT CAPITEL:091:5600000-5999999:4:NAC1_TEL:10
CUN-BOGOT CTC:091:8221110-8239999:4:NAC1_TEL:10
CUN-THE ROSAL:091:8240000-8240999:4:NAC1_TEL:10
CUN-THE PRADERA:091:8242000-8242099:4:NAC1_TEL:10
CUN-BOJACA:091:8243000-8243999:4:NAC1_TEL:10
CUN-SUBACHOQUE:091:8245000-8245399:4:NAC1_TEL:10
CUN-BRIDGE OF PIEDRA:091:8246000-8248999:4:NAC1_TEL:10
CUN-ZIPACON:091:8249000-8249999:4:NAC1_TEL:10
CUN-MADRID:091:8250000-8255999:4:NAC1_TEL:10
CUN-FUNZA:091:8257000-8262999:4:NAC1_TEL:10
CUN-MOSQUERA:091:8275000-8277599:4:NAC1_TEL:10
CUN-GIRARDOT:091:8300000-8339999:4:NAC1_TEL:10
CUN-TOCAIMA:091:8340000-8341999:4:NAC1_TEL:10
CUN-WATER OF DIOS:091:8342000-8343999:4:NAC1_TEL:10
CUN-WATER OF DIOS:091:8345000-8345999:4:NAC1_TEL:10
CUN-VIOTA:091:8348500-8348999:4:NAC1_TEL:10
CUN-VIOTA:091:8349000-8349999:4:NAC1_TEL:10
CUN-JERUSALEN:091:8370000-8370299:4:NAC1_TEL:10
CUN-NILO:091:8392500-8392999:4:NAC1_TEL:10
CUN-RICAURTE:091:8395000-8396999:4:NAC1_TEL:10
CUN-APULO:091:8397000-8398999:4:NAC1_TEL:10
CUN-FACATATIVA:091:8421000-8429999:4:NAC1_TEL:10
CUN-NIMAIMA:091:8433000-8433499:4:NAC1_TEL:10

In this way, all the information is easy to handle and thanks to the management of internal structures of the applications
data, this information becomes resident in memory with binary search of algorithms, to guarantee the best efficiency
when using the computer.
The RATES.DAT RATES.DAT RATES.DAT RATES.DAT file, contains the logic of specification to apply the different rates (full or reduced) according to the hour
and they of the week. In addition it contains each of the values of the possible rates, and a parameter that determines
the minimum charge in seconds for all Calls.

The Definition of rates for all hourly slice is determined in the following way:

Factor offset indicates the line in file, different from comment and later the definition of full and reduced schedules,
with rate values valid for this definition line.

From this Rate, we can determine the valid rates for the days of the week included and during the specific hours.

The value of factor offset will be 1 for the first module of rate values (full rates), 100 for the second module
corresponding to rates, with reduced hourly schedules and 200 for the definition of another module, corresponding to
rates with second reduced hourly fringe 2, and so on as much different rates contemplated.

The equivalent values in numbers for days of the week are. 1 (Sunday), 2 (Monday),....7(Saturday). The equivalent
values in numbers for hours are: 00, 01....23 (hours).

The modulation of rates is defined a priori, according to the requirements of the country where the product will be
used. Thus, in the actual case, 100 rates may represent the necessary values, to pay cost of the different kind of calls in
coming, local, national, international, cellular calls and those created by the user for Hunter File.

For that reason a definition of reduced rate for a schedule span would take a factor offset of 100 (Rate Values between
101 and 200 replace the full values between1 and 100 for the specified reduced schedule) and a second definition, for
another reduced schedule would take a factor offset of 200. (Rate values between 201 and 300 to replace the full
values between 1 and 100 for the specified reduced schedule) and son on, for the hourly spans with reduced Rates that
may be required.

; PABXControl A2000. Information of rates.
; You tariff according to TELECOM, ORBITEL, 007MUNDO AND EMCALI, by Ruta XX
; Base Related with XCODES.DAT.
; Offset of Table, Day of the week (Sunday=1, Monday=2,..Saturday=7), Hours of the day
; and next the rates of the 1 at 100 for each AREA this way:
; ##.## : TMC : ROUND Where one has the following significance:
; ##.## it is Value assigned to the rate and TMC it is Minimum Time to rate (Sec).
; ROUND value 0 offers I finance with fraction of Minute. (Configuration for Default)
; Expressed ROUND 1-59, the value of seconds, above which is rounded to next minute.
; ROUND 60 and more, offers I finance approaching to the inferior whole minute.
; Being had that TMC and ROUND are Optional, and for defect 0.
; November 18/99.
; You tariff full (1-100) AREA 1 from the rate 1 (Offset 1).
; 1-20 Telecom, 41-50 Orbitel, 71-80 OO7WORD > national
; 21-40 Telecom, 51-70 Orbitel, 81-100 007WORD > International.
; 8 definitions are required to configure every schedule of those Operator in this case
; Telecom > it Tariffs Full of Monday to Friday 8:00AM-4:59PM.
; Telecom > it Tariffs Reduced of Monday to Friday 5:00PM-7:59AM+Saturday+Sunday+Holiday
; Orbitel > it Tariffs Full or Normal of Monday to Friday 8:00AM-4:59PM.
; Orbitel > it Tariffs Reduced of Monday to Friday 5:00PM-7:59PM.
; Orbitel > it Tariffs Economic of Monday to Friday 8:00PM-7:59AM+Saturday+Sunday+Holiday
; 007Mundo >it tariffs Full of Monday to Saturday 7:00AM-6:59PM.
; 007Mundo >it tariffs Reduced of Monday to Saturday 7:00PM-6:59AM + Sunday + Holiday
; Where the schedules of National and International Rates are same by Operator
;
;
1, 2 3 4 5 6, 08 09 10 11 12 13 14 15 16
100, 2 3 4 5 6, 17 18
200, 2 3 4 5 6, 19
300, 2 3 4 5 6, 20 21 22 23 00 01 02 03 04 05 06
400, 2 3 4 5 6, 07
500, 7, 07 08 09 10 11 12 13 14 15 16 17 18
600, 7, 19 20 21 22 23 00 01 02 03 04 05 06
700, 1, 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23
; Format of Rate is > Value : Minimum Time to rate (Sec) : ROUND
; Definition of AREA 1, Lines from 1 to 100.
; You tariff 1-20 it is applied for national destinations with Dialing DDN.
; It tariffs 1, National Telecom, AREA 1
99.00: 60: 1
177.00: 60: 1
259.00: 60: 1
379.00: 60: 1
0.0: 60: 1
0.0: 60: 1
; It tariffs 7, Cost 0, AREA 1
0.0: 60: 1
; It tariffs 8, Especial Service, AREA 1
240.00: 60: 1
; It tariffs 9, Available, AREA 1
0.0: 60: 1
0.0: 60: 1
0.0: 60: 1
; It tariffs 12, it Tariffs full for call to CELLULAR, AREA 1
1200: 60: 1
; It tariffs 13, full Operative Cost of Incoming Calls, AREA 1
1.00: 60: 1
; It tariffs 14, full Cost of Local calls, AREA 1
14.00: 180: 1
; It tariffs 15, Assigned Example to penalize for Hunter, AREA 1
1000: 60: 1
; It tariffs 16, Service 990, AREA 1
1000.0: 60: 1
0.0: 60: 1
0.0: 60: 1
0.0: 60: 1
0.0: 60: 1
;Rates 21-40 is applied for International destinations with Dialing DDI.
; It tariffs 21, it Tariffs Equivalent in value to Rate 1 DDI Telecom.
928: 60: 1
; It tariffs 22 (DDI Not 2), AREA 1
1073: 60: 1
1173: 60: 1
1208: 60: 1
1313: 60: 1
1335: 60: 1

The file of routes configuration Confruta.Dat for Multicost The file of routes configuration Confruta.Dat for Multicost The file of routes configuration Confruta.Dat for Multicost The file of routes configuration Confruta.Dat for Multicost

The file Confruta.Dat is devoted to make possible the Configuration of the Control System and Calls Payment in places
where telephone lines of Several Operators are used, it is relevant here to talk about Cellular bases connected to the
System, or Access Lines to International Operators.

In addition, in this file the identification for every circuit is done, which is used in the reports of each of the Public Lines
Circuits or Telephone System Connections, giving to each one a name, profit or function and its directory number.

The Routes Configuration indicates to the System the relationship between a Route Number and/or Trunk Circuit and
tables Xcode(X).dat and Rates(X).dat for costing the Call.

If the Telephone System in its detailed register of calls has an identification route field, it should be config in its Driver
with the Key word ROUTENUM, in such a way that the values that are present in this field, will be the index element
that allows the appropriate payment of calls.

If the Route Field is not available, the configuration must be done in Confruta.dat with the possible values of the field
CONUM which identifies the Trunk Line.

Besides, it is possible to do a dual Configuration which takes into account both Route and Trunk line sensors, but with
preference for the configuration of the Trunk Line.

Next, a reduced example of that file is listed: Next, a reduced example of that file is listed: Next, a reduced example of that file is listed: Next, a reduced example of that file is listed:

; FILE OF CONFIGURATION MULTICOST AND TRUNK LINES IDENTIFICATION
; Relation of Routes and Trunks Circuits to Config Database Xcodes.dat and Rates.data
; VarCallRateRT# and VarCallRateTk#, which are applied to Xcodes#dat and to Rates#.dat
; Information in PABX Ericsson MD110 equipment, showing the routes for EPSA Enterprise.
; Route 7930 EMCALI, 7931 TELEPALMIRA, 7932 COCELCO, 7933 H.I.T.
; Route 73 connection OPER.MD110, 75 connection ISA, 7990 Connection Guacas,
; Route 7991 Connection Riqueza, 7992 Connection Calima
; The routes that have not been shown are received by default to the base Xcode.dat and
; Rates.dat.
; The variables of assignation may have options in the Case of Routes and Trunks lines,
; putting the parameters Separated by ,.
; In the case of EPSA, the system gives double indication
; For each route depending on the way the call was conducted, thus, the Route 7930 may
; appear in a register, and in another preceded by 0, what indicates it is guided through
; the telephone system to have a call by route of lower price.

VarCallRateRT:7930,0 7930
VarCallRateTK:
VarCallRateRT2:7931,0 7931
VarCallRateTK2:
VarCallRateTK3:
VarCallRateTK4:
VarCallRateRT5:73
VarCallRateTK5:
VarCallRateRT6:75
VarCallRateTK6:
VarCallRateRT7:7990
VarCallRateTK7:
VarCallRateRT8:7991
VarCallRateTK8:
VarCallRateRT9:7992
VarCallRateTK9:
VarCallRateRT10:7910,46,45,31,30
VarCallRateTK10:
VarCallRateRT11:
VarCallRateTK11:
VarCallRateRT12:
VarCallRateTK12:
;
; Identification of Trunk Circuits or External Lines.
; It is indicated for all the Lines reported by the system their number of directory
; and their use or user's name, which will be printed in the consolidated listings.
; FORMAT OF THE CONFIGURATION:
; TK ### = Circuit Number, Directory Number, Identification
;
TK1 = 010301, 3210000, PBX PCM 1 Emcali
TK2 = 010302, 010302, without ID
TK3 = 010303, 010303, without ID
TK4 = 010304, 010304, without ID Etc

The file of Department Configuration Depende1.txt for improved reports: The file of Department Configuration Depende1.txt for improved reports: The file of Department Configuration Depende1.txt for improved reports: The file of Department Configuration Depende1.txt for improved reports:

The file Depende1.txtis an auxiliary element that makes possible the realization of consolidated reports with
construction at a less level of detail than the Center Cost; this file groups several Center Cost to an identifier element (for
example a dependency, department etc) which represents the hierarchy of the company.

This file is useful to obtain simpler and more suitable global reports for quick analysis of the different managerial
entities in the company.

Besides, it is possible to count on several Depende#.txt files in such a way that you have several kind of reports
according to the Managerial Schemes existing in the company or enterprise.

The order in which declaration appear in the file, define the hierarchy order of reports.

Below, a reduced example of that file is listed: Below, a reduced example of that file is listed: Below, a reduced example of that file is listed: Below, a reduced example of that file is listed:

;PABXControl Ver 6.0
;Information of Configuration of Departments containing Centers of Costs.
;Config File Number 1. (EXAMPLE)
;
GE/Management : 010101
GE/O&M Plants : 010201,010202,010203,010204,010205,010206,010207,010208
GE/Dike : 010301,010302,010303,010304,010305
DE/ Management : 020201,020202,020203,020204,020205
DE/O SubE/Trans : 020101,020102,020103,020104
DE/Transp.Energ : 030101
DE/Interconex : 030201
DE/O&M SubE : 030301,030302,030302,030303,030304,030305
CE/ Management : 080101,080201,080202
CE/Billing : 090101,090102,090103,090104,090201,090202,090203
PA/ Management : 120101,120201,120202,120203,120204
PA/Warehouse : 50201,150202,150203,150204,150205,150206,150207,150208,150209
PA/Transpor : 150301
PA/Gen.Service : 150401,150402
PA/Purchase : 150501
PA/Assurance : 150601
PA/Telecomunica : 160101
PA/GIS Management : 190101
PA/GIS I+D : 190201,190202,190203,190204

The file for configuration of Virtual Accounting HUNTER.TXT The file for configuration of Virtual Accounting HUNTER.TXT The file for configuration of Virtual Accounting HUNTER.TXT The file for configuration of Virtual Accounting HUNTER.TXT

The HUNTER.TXT file has information for exclusive use of the System Manager; he/she creates this information following
the parameters arranged by the company in relation to control, distribution of prices and limitations of telephone use.

The special functions provided by this tool are:

* Application of rates which are different from those provided by the Data Base XCODES(X).DAT and are defined by
user in a very flexible way: which makes possible special cashing functions such as exonerate, subsidize, penalize or
keep a generic rate.

* An alias is given to identify the destination for the defined number, these enables costs at special accounts. (Calls
to specific providers, customers or staff member)

* Search of furtive calls with known destination which have been made from the organization but which do not have a
defined origin. The system will memorize those phone calls in order to find a possible relationship that allows the
identification of the person who makes the calls from different origins inside the organization.

No matter the kind of defined cost or the purpose, this information is the basis for the searches by destination or alias
made with the filter HUNTER from the Menu FILE / PROCCES / FILTER or its equivalent in bar Tool (Process Data).

This information could be modified and later saved by the user in the visualization and edition window for the immediate
search of a specific destination.

Next, there is an example of this kind of file: Next, there is an example of this kind of file: Next, there is an example of this kind of file: Next, there is an example of this kind of file:

; This file allows to locate calls from the database and to assign them to a
; user in particular besides that facilitates to alter the rates for the numbers
; that are declared, in such way that you/they are penalized or they are
; discharged of cost.
;
; The format of data is the following one :
; Name User o Destiny : number phone complete: It tariffs
;
; When the system bills incoming calls, the one numbers identified in registration you
; it places like I number phone, but it is preceded with " INC ", and he/she also puts on
; rate.
; The fact Tariffs it is optional, if it is not placed it is conserved and the rate is
; applied from that appears in base XCODES.DAT, the numbers of the Rate it should exist in
; RATES.DAT.
;

Client to Supplier: 005728235932 : 15

; Indicative for Defect for clients that call.
; Alone it is activated if there are not particular cases.
; Clients X Calling: INC: 15

Client A calling Me : INC63321098 : 15
Client B calling Me : INC2512816 : 15

Supporter for PABX : 7774444
Manager to House : 7254650 : 7

Appendix C Appendix C Appendix C Appendix C

PABXDrivers PABXDrivers PABXDrivers PABXDrivers
These files (*.DRV) contain the necessary information for Config the communication and interpret properly the
information sent by the PABX exchange. The successful connection to any telephone exchange depends on the
appropriate input definition.

Line Line Line Line Content Content Content Content
1 Heading
2 Exchange (PABX) Model
3 It is necessary to start communication (1=YES. 0=NO)
4 ASCII values of the sequence of characters to be sent, the values are separated by blanks , when
given the case of several sequences these are separated by comma , . (It could be blank)
5 ASCII values of the sequence of characters expected to be received (it could be blank). Usually for every
sequence to be sent there is an expected sequence of answer as in the case of the Amanda Model
BCS5200 (ALCATEL).
6 Number of fields in the register sent by the exchange (fields to be processed), plus four fields. The four
additional fields correspond to the fields that are added the register by the system for Date and Time,
Cost and center cost of the call
The position of the key fields for the processing are defined below:
7 Position in column for the identification of month (MM) (From original field in Record or field added )
8 Position in column for the identification of the Day (DD) (From original field in Record or field added )
9 Position of the field Time (HH)
10 Position of the field Minutes (MN)
11 String position identifying Type of Time (If AM/PM then # of Column or 255 if it does not exist)
12 Position of the field COST CENTER(C.C)
13 Whether or not to erase the additional blanks at the beginning and at the end of the succession data
sent by the PABX. Delete (YES = 1. NO = 2)
14 Space between record (number of added spaces at the beginning of each register

The definition of fields (n=1 for the first field) starts below: The definition of fields (n=1 for the first field) starts below: The definition of fields (n=1 for the first field) starts below: The definition of fields (n=1 for the first field) starts below:
Each definition consists of eleven (11) lines located in the Each definition consists of eleven (11) lines located in the Each definition consists of eleven (11) lines located in the Each definition consists of eleven (11) lines located in the file as follow: file as follow: file as follow: file as follow:
14 + (n-1)11 + 1 Blank space. Used as separation line between fields
+ 2 Field name
+ 3 Short Name for the field (used in the headings of the view window)
+ 4 Specify if the field fulfills some special function within the valuation process, the options to
be used are:
NONE No special processing function
EXTNUM Extension Number
CONUM Trunk line number
ROUTENUM Dialing route for the connection with trunk line
CALLNUM External out coming Number
TRANSFER Transfer Flag
CALLTIME Duration Time for the call
PCDATE Computer date
PCTIME Computer time
CALLRATE Cost of the call
CENTERCOST Center cost related to the call
COD_AUTO Authority Code or Authorization Code.
Obviously the values EXTENUM, CONUN, ROUTENUM,CALLNUM, TRANSFER, CALLTIME,COD_AUTO and so on , should be
associated each one with only one field, the values PCDATE, PCTIME, CALLRATE and CENTERCOST are assigned to the
fields added by the system

+5 Initial position of field inside the record
+6 Length of field inside the record
+7 Specifies if it possible to carry out some kind of operation of filter on the field.
The options are:
N None option of filter
S upper or equal string are select in filter
X Comparison with a sub-string from the left
U Numerical comparison to draw out bigger or equal values
Y Comparison of Data Base field with user's string finding coincidence in any position (it is useful to
ask for extensions or trunk lines lists separated by",")
+8 If the field specifies filter, here, is defined the text that identifies the filter.
+9 If a filter is feasible, this line defines the text that appears labeling the text box where is read the entry used as the
filter parameter.
+10 Specifies the minimum value allowed as entry parameter if "U" is specified in the field type of filter.
+11 Specifies the maximum value allowed as parameter if "U" is specified in the field type of filtered.
A value of -1 specifies that there is no numerical limit of validation for maximum value.

E EE Example : xample : xample : xample : For the 7 and 8 fields in record from the MERIDIAM (Nortel) Telephone System (MERISL_U.DRV) (Ex: TIME
and DURATION OF CALL , the location of the definition lines in the file is given by the formula :
14 + ( 7 - 1 ) * 11 + Number of line in the definition inside each field
14 + ( 8 - 1 ) * 11 + Number of line in the definition inside each field.

Definition of telephone information field about Date and Hour of Call followed by Duration
80+1
80+2 Time From PABX Equipment
80+3 Time
80+4 NONE
80+5 44
80+6 5
80+7 N
80+8
80+9
80+10 0
80+11 0
91+1
91+2 Call duration time
91+3 Duration
91+4 CALLTIME
91+5 50
91+6 8
91+7 S
91+8 Duration
91+9 Dur >HH:MM:SS
91+10 0
91+11 0
This way, eleven (11) definitions lines are added for each field, and as many Fields as those that the Telephone PABX
provides in its detailed record of calls SMDR.
The last four definitions correspond to the fields added by the system (Date in PC, Hour in PC, Cost of call, and Center of
Cost) the last line in the file includes the string "EndDriver".

Next, the format of definition of the fields already mentioned is included, in these fields the only definition that suffers a
change from one PABX to another is the position of beginning of field, the rest does not suffer any change.
The fields added to each record follow the next format

DATEPC HOURPC COST CALL CC
"__MM-DD__HH:MM__8888888.88__######"
| | | |
^ ^ ^ ^
X X+7 X+14 X+26 (position of column)

Inside the record starring from the column given by X=position of CR/LF of the record +1.
The definition of fields is as follows:

Date in PC
Date-PC
PCDATE
95
7
X
Rang/Date
M-D%H:M&&Bis
0
0

Time in PC
Time-PC
PCTIME
102
7
X
Time
Time (HH:MM):
0
0

Call Cost
Call Cost
CALLRATE
109
12
U
Cost
Value >
0
0

Center Cost
_C.Cost
CENTERCO
121
8
Y
Cent/Cost
Opc.(0-999999)
0
0
EndDriver


Example of driver for an NORTEL Meridiam Telephone System Example of driver for an NORTEL Meridiam Telephone System Example of driver for an NORTEL Meridiam Telephone System Example of driver for an NORTEL Meridiam Telephone System

PABXC Driver. Version 6.0
Meridian SL 1.
0

16
38
41
44
47
255
123
0
0

Call Type Intern
T
TRANSFER
1
2
Y
RecordType
Opcion(N/S/E):
0
0

Orden
Ord
NONE
3
3
X
No of Orden
Opc.000-9999:
0
0

Signal of Conference
C
NONE
6
1
X
Conference
Option(*):
0
0

Origin
Origin
EXTNUM
10
7
Y
Extension
#s Extension:
0
0

Destiny
Destiny
NONE
18
7
Y
Cto_Destiny
Id_Circuit:
0
0

Date Pabx
Date
NONE
38
5
N

0
0

Time Pabx
Time
NONE
44
5
N

0
0

Duration
Duration
CALLTIME
50
8
S
Duration
Dur >HH:MM:SS
0
0

Call Type
E
NONE
59
1
X
Incoming
Opc(C) :
0
0

Number Mark
Number_Mark
CALLNUM
60
20
X
NumberMark
No. Mark :
0
0

Induce field for Route from Remove/Replace/Rebuild
Route
ROUTENUM
81
6
Y
Route
#s of Route:
0
0

Autorization code, Induce field from Remove/Replace/Rebuild
Aut.C
COD_AUTO
88
6
Y
Author.Code
#s of Code:
0
0

Date in PC
Date-PC
PCDATE
95
7
X
Rang/Date
M-D%H:M&&Bis
0
0

Time in PC
Time-PC
PCTIME
102
7
X
Time
Time (HH:MM):
0
0

Call Cost
Call Cost
CALLRATE
109
12
U
Cost
Value >
0
0

Center Cost
_C.Cost
CENTERCO
121
8
Y
Cent/Cost
Opc.(0-999999)
0
0
EndDriver


Example of driver for an ERICSSON MD110 Telephone System Example of driver for an ERICSSON MD110 Telephone System Example of driver for an ERICSSON MD110 Telephone System Example of driver for an ERICSSON MD110 Telephone System
ERICSSON MD110 ISDN.
0

17
1
3
5
7
255
137
1
3

End date-time
DAT_TIME
NONE
1
8
N

0
0

Call duration time HMMM/10
_Dur.
CALLTIME
10
4
U
Duration
time>HMMM/10
0
0

Number of Tax Pulse
__TP
NONE
16
4
N

0
0

Information status
_S
TRANSFER
21
2
Y
Status
(I/NI/M/T/Z/Q)?
0
0

Global field of Routes
Selection Route
ROUTENUM
24
10
Y
Route
#s of Routes
0
0

Dialed number
Number of destination
CALLNUM
37
18
X
Dialed number
Number :
0
0

Number of calling party
Origin
EXTNUM
56
10
Y
Extension
#s extension
0
0

Account code
Account Code
NONE
67
15
N

O
0

Authorization code
Aut.code
COD_AUTO
83
6
Y
Autho_Code
#s of codes
0
0

Transit Network Selection ISDN
TNS
NONE
90
3
N

0
0

Operator System Access ISDN
OS
NONE
94
2
N

0
0

Queuing time to busy trunk
TC
NONE
97
2
U
Queuing time
Time > Sec
0
0

Trunk Line ID/ Answ Party
Trk_ID
CONUM
100
6
Y
ID Trunk Line
ID of Line?
0
0

Date in PC
DATE-PC
PCDATE
109
7
X
Range/Date
M-D%H:M&&Bis
0
0

Time in PC
Time-PC
PCTIME
116
7
X
Hour
Hour (HH:MM):
0
0

Cost of Call
Call Cost
CALLRTATE
123
12
U
Cost
Value >
0
0

Center of Cost
_C.Cost
CENTERCO
135
8
Y
Cent/Cost
Opc. (0-999999)
0 0 EndDriver

Example of driver for a PANASONIC Te Example of driver for a PANASONIC Te Example of driver for a PANASONIC Te Example of driver for a PANASONIC Telephone System KX lephone System KX lephone System KX lephone System KX- -- -TD500 TD500 TD500 TD500
PABXC DRIVER. Version 6.0
Panasonic TD 500.
0

14
1
4
10
13
15
110
0
0

Date
_Date
NONE
1
8
N

0
0

TIME
_Time
NONE
10
7
N

0
0

Tenant
T
N
18
1
X
Rent
Option (1/2):
0
2

Cond_Code
CD
TRANSFER
20
2
Y
Cond.Code
Options (Ax/Dx/Tr):
0
0

Origin
Origin
NONE
23
6
X
Origin_Circuit
Id_Circuit :
0
0

Destination Circuit
Desti.
CONUM
30
6
Y
Destin.C.
ID_Circuit
0
0

Extension
Ext.
EXTNUM
37
4
Y
Extension
Extension No:
0
0

Dialed Number
Dialed_number
CALLNUM
47
15
X
Dial.Number
Number:
0
0

Duration
Duration
CALLTIME
62
8
5
Duration
Dur > HH:MMSS
0
0

Account Code > Authorization Code
Account_Code
COD_AUTO
71
10
Y
Account Code
Code numbers:
0
0

Date in PC
Date_PC
PCDATE
82
7
X
Range/Date
M-D%H:M&&Bis
0
0

Hour in PC
Time_PC
PCTIME
89
7
X
Hour
Hour (HH:MM):
0
0

Call Cost
_Call Cost
CALLRATE
96
12
U
Cost Center
Value >
0
0

Center of Cost
_C.Cost
CENTERCO
108
8
Y
Cent/Cost
Options (0-999999)
0
0
EndDriver

Example of driver for a SIEMENS Telephone Sy Example of driver for a SIEMENS Telephone Sy Example of driver for a SIEMENS Telephone Sy Example of driver for a SIEMENS Telephone System HICOM300 stem HICOM300 stem HICOM300 stem HICOM300
SIEMENS HICOM 300.
0

12
83
86
90
93
255
109
0
0

Extension
Ext_No
EXTNUM
3
6
Y
Extension
# Extension:
0
0

Number of Trunk Circuit
CO_No
CONUM
11
5
Y
Trunk Circuit
#s of Lines:
0
0

Number of Access Code
Route
ROUTENUM
18
4
Y
Routes
#s of Routes:
0
0

Dialed Number
Dialed_Number
CALLNUM
24
20
X
Dialed Number
Number :
0
0

Hour
_Hour_
NONE
46
8
N

0
0

Duration
Duration
Call time
56
8
S
Duration
Dur >HH:MM:SS
O
O

Date
_Date_
NONE
66
8
N

O
O

Type of Call
Type
TRANSFER
76
4
X
Type
Option (IN/OG):
O
O

Date in PC
Date_PC
PCDATE
81

Continuation
7
X
Range/Date
M-D%H:M&&Bis
O
O

Hour in PC
Hour_PC
PCTIME
88
7
X
Hour
Hour(HH:MM):
O
O

Cost of call
Cost Call
CALLRATE
95
12
U
Cost
Value >
O

Center of Cost
_C_Cost.
CENTERCO
107 /
8
Y
Cent/Cost
Opc.(0-999999)
0
0
End Driver

List of available versions of the PABXControl. List of available versions of the PABXControl. List of available versions of the PABXControl. List of available versions of the PABXControl.

Next, there is a list of PABX Telephone System, Multi-Lines, and Public Telephone Exchanges, on which the system works
and has proved functioning

-ALCATEL SYSTEM 41OO
-ALCATEL SYSTEM 4200E
-ALCATEL SYSTEM 4300S/M and 4300L
-ALCATEL SYSTEM 4400.
-ALCATEL SERIE MICRO AND MICRO PLUS
-ALCATEL AMANDA BCS5200
-ALCATEL AMANDA BCN5200

-AT&T DEFINITY

-BOSCH TELECOM

-ERICSSON MD110
-ERICSSON BP250
-ERICSSON BP150
-ERICSSON ASB 900
-ERICSSON ASB 100
-ERICSSON PUBLIC TELEPHONE EXCHANGE AXE, APZ 211. (Adapted Version)

-NEC ADK
-NEC NEAX 2400

-NORTEL MERIDIAN SL1

-PANASONIC KX-T616
-PANASONIC KX-T1232
-PANASONIC KX-TD816
-PANASONIC KX-TD1232
-PANASONIC KX-T336
-PANASONIC KX-TD500
-PANASONIC SERIES KX-TA

SIEMENS HICOM 350
SIEMENS HICOM 300
SIEMENS HICOM 150
SIEMENS HICOM 130
SIEMENS HICOM 112/118
SIEMENS EMS 601

If the type of your Telephone Exchange is not in the previous list, dont worry, the modular design of the application was
created to be adapted to any kind of information produced by a digital Telephone Exchange through the external
construction of the driver and/or the application of the multiple function REMOVE/REPLACE/REBUILD contained in the
commands file Remover.dat Remover.dat Remover.dat Remover.dat

Appendix D Appendix D Appendix D Appendix D

Printed Reports: Printed Reports: Printed Reports: Printed Reports:

It does not denote total functionality of the application for the version 6.0 (it is old version 3.0)
Report 1.(This are in Colombian Money)

MultiLink
Record of Calls......
PABXControl. Record of period....: MAYO-1995
Page : 1

Ordered by Extension
Extension, No. Extension 101
Duration, Dur> (HH:MM'SS") 00:01:00.

Date Time T Ext Call Number Destiny(Stat/C) Dur/min Cost

05-01 10:16 101 221-180 2.97 4.83
05-01 19:14 101 212-537 2.10 5.25
05-01 20:42 101 232-616 3.75 9.38
05-03 18:55 101 221-180 2.40 12.00
05-04 06:13 101 211-201 3.00 7.50
05-04 12:55 101 240-883 3.08 12.33
05-04 20:45 101 221-180 6.85 17.13
------------------------------------------------------------------------------
Grand total : 78.42

DESCRIPTION OF THE REPORT 1.

The monthly file of charges used was 95mayo.tar when just four days of the month had gone by and a filtering
process was done on it from which the following information is explained:

1. The applied filters were:
- Ordered by Extension
- Number of extension 101
- Calls with a larger duration than one minute

2. You see that there is no national call (they do not exist), on the contrary the system is storing Local Calls
(configuration ALL in menu: Capture Options, Dialogue Box: Calls to be registered) and it is assigning a cost for
them according to administration criterion.

3. The Applied Rate for local calls (area codes 21,22,23,24) is five pesos for each minute, this value was adequately
assigned in the base of area codes XCODES.DAT (see appendix b)

The Non-Lines values of cost cashing are due to the fact that the Basic Rate (full) is linked to times schedules with
reduced rates (50% and 80%) defined the base RATES.DAT (See appendix B)



MultiLink
Page : 1

Date, Date (MM-DD) : 05-01
Transfer, Option ( * / T ): *


05-01 09:50 * 102 231-025 3.58 17.92
05-01 10:00 * 102 210-179 0.97 4.83
05-01 10:26 * 102 218-913 1.03 5.17
05-01 12:47 * 102 230-305 1.23 4.93
05-01 13:11 * 102 223-751 1.62 6.47
05-01 13:12 * 102 237-199 1.52 6.07
05-01 13:53 * 102 223-751 2.37 9.47
05-01 14:10 * 102 240-602 1.52 7.58
05-01 16:45 * 102 221-180 0.42 2.08
------------------------------------------------------------------------------
Total extension : 64.52

05-01 16:02 * 112 224-108 0.83 4.17
05-01 18:07 * 112 224-108 0.73 3.67
------------------------------------------------------------------------------

05-01 12:02 * 121 221-271 4.20 16.80
05-01 13:50 * 121 211-430 0.40 1.60
------------------------------------------------------------------------------

05-01 08:53 * 131 215-907 3.82 19.08
05-01 09:06 * 131 232-920 1.50 7.50
05-01 09:20 * 131 232-920 1.08 5.42
05-01 09:47 * 131 232-920 0.82 4.08
05-01 10:27 * 131 232-920 2.77 13.83
05-01 11:08 * 131 232-992 0.58 2.92
05-01 11:15 * 131 237-214 0.42 2.08
05-01 11:27 * 131 237-312 2.43 12.17
05-01 11:46 * 131 234-085 1.02 5.08
05-01 11:46 * 131 234-065 0.27 1.33
05-01 11:51 * 131 241-963 1.62 8.08
05-01 12:48 * 131 237-440 3.45 13.80
------------------------------------------------------------------------------

------------------------------------------------------------------------------
Grand total : 186.13



The monthly file of charges used was 95mayo.tar when just four days of the month had passed, and filter process was
done on it from which the following information is explained:

1. The Applied Filters were:

- Organization of the total base in increasing order of extension number, which indicates to the system that it, has
to do partial and general totals.

- Selection of calls made on May 5
th
.

- Selection of calls that were transferred.

2. You see that national call was made (they did not exist), on the contrary the system is storing local calls
(configuration ALL in menu: Configuration and Security Configuration and Security Configuration and Security Configuration and Security , Dialogue Box: Calls to be register Calls to be register Calls to be register Calls to be register) and it is a cost for
them changing it according to the administration-criteria

3. The applied rate for local calls (area codes 21,22,23,24) is five pesos for each minute, this value was adequately
assigned in the base of area codes XCODS.DAT (appendix B)

The Non-Line values cost changing are due to the fact that the basic rate (full) is related to hours with reduced
rates (50% and 80%) defined in the base RATES.DAT (appendix B)

4. This report only refers to the calls made by users and that were transferred to consult or to extensions that cannot
enable local calls.

5. Given that the Panasonic PABX Equipment is programmed not to send the entering calls to SMRD, there is no
possibility to have a better control on the (employees) with regard to the time they spend phoning.



MultiLink
Page : 1

No. Marked, Not. Marked: 9
Duration, Dur> (HH:MM'SS") 00:00:40
Cost, Value> 500
Trunk Circuit, Line No: 05


05-03 12:20 103 928-2821-89 CCA-PUERTO TEJA 8.70 732.89
------------------------------------------------------------------------------

05-02 11:48 * 106 928-2821-89 CCA-PUERTO TEJA 17.23 1814.67
------------------------------------------------------------------------------

05-02 10:39 * 111 926-6767-67 VAL-CALI 10.20 1074.06
05-03 10:52 * 111 928-2823-77 CCA-PUERTO TEJA 12.70 1337.31
05-03 16:18 * 111 928-2681-25 CCA-PADILLA 6.42 675.68
------------------------------------------------------------------------------

05-02 10:24 117 935-7900-55 CELULAR 1.60 880.00
------------------------------------------------------------------------------

05-02 18:24 * 179 916-1397-97 CUN-BOGOTA 5.77 1140.65
------------------------------------------------------------------------------

05-02 09:55 189 923-3400-00 VAL-CALI 4.85 510.71
------------------------------------------------------------------------------

------------------------------------------------------------------------------
Grand total : 8165.97



The used monthly file of appraisal was 95mayo.tar when alone they had lapsed four days of the month, and on him one
carries out a filter process of which the following information is explained:

1. The filters applied on the total file of calls were executed in sequential form with the purpose of finding significant
values of calls of long distance on the Trunk Line number 5, and they were the following ones:

- Ordination of the total base in upward order of extension number, that which indicates to the system that he must
carry out total partial and general.

- Selection of calls of long distance (First Digit 9 in Colombia).

- Selection of calls with duration bigger than 40 Seconds.

- Selection of calls with value bigger than $500.

- Selection of calls generated by the Trunk Line numbers 5.

2. According to the filters applied for the report, alone six (6) extensions completed the requirements, identifying for
each one of the calls the destination. If the destination not exist in XCODES.DAT, then because the first digit 9, it
would have been assigned to the call a maximum rate settled in the database of indicative XCODES.DAT for National
Calls.

3. The rates and the values applied in this appraisal process were extracted this way of XCODES.DAT and RATES.DAT:

CITY CITY CITY CITY TARIFFS TARIFFS TARIFFS TARIFFS VALUE VALUE VALUE VALUE
Santafe de Bogota (Cund) 5 197.80
Cali (Valle) 3 105.30
Pto Tejada (Cauca) 3 105.30
Padilla (Cauca) 3 105.30
Celullar 12 550.00

Alone a call you makes in reduced schedule (Extension 103 to the half-day) with a discount of 20% defined in the
base RATES.DAT.

4. This report indexes some calls carried out by users and that they were transferred, these they are identified with the
sign "* ** * in the column T.

5. Since the PABX Equipment Panasonic was programmed for not throwing SMDR the incoming calls, there is not
possibility to exercise a better control on the personnel in what refers at the time of use of the telephones.


SHOWS OF REPORT FROM PABXControl A2000 (Ver 6.0) SHOWS OF REPORT FROM PABXControl A2000 (Ver 6.0) SHOWS OF REPORT FROM PABXControl A2000 (Ver 6.0) SHOWS OF REPORT FROM PABXControl A2000 (Ver 6.0)

Report Ordered for Extension and Printed : Regular Format.
(Please see Figure 9a and 9b)

Multienlace (NEW)
PABXControl V6.0. Record of period....: FEBRUARY-2000
Page : 1 Date (MM/DD/YY) and Print Time : 02/17/2000 , 10:16:30


Date Time T Ext Call Number Destiny(Stat/C) Op Dur/min Cost

07-29 09:28 N 023007 0914317467 CUN-BOGOTA ETB 1 0,6 284,25

-----------------------------------------------------------------------------
Total Extension 0 : 1 Call 0,6 284,25

07-30 07:02 E 3154 2541832 Custom. C Call CZ 0,6 1000,00

-----------------------------------------------------------------------------

07-29 09:30 N 3237 2343481 Local Call 1 1,1 42,00

-----------------------------------------------------------------------------

07-29 09:28 N 3496 4126021 Local Call 1 1,4 42,00

-----------------------------------------------------------------------------

07-30 07:01 S 5173 2541832 Custom. C Call CZ 1,3 2000,00

-----------------------------------------------------------------------------

-----------------------------------------------------------------------------
Great Total: 5 Calls 5,0 3368,25

Note : The Identification Custom. C Call is config in HUNTER.TXT for pick up the
incoming call from Customer C, who have the telephone 2541832.

This is possible only in PABX Equipment that Record Call include INCOMING CALL with
Telephone ID.



Report Ordered for Extension and Printed : Individual Cut.

Multienlace (NEW)



07-29 09:28 N 023007 0914317467 CUN-BOGOTA ETB 1 0,6 284,25

-----------------------------------------------------------------------------

Multienlace (NEW)



07-30 07:02 E 3154 2541832 Custom. C Call CZ 0,6 1000,00

-----------------------------------------------------------------------------

Multienlace (NEW)



07-29 09:30 N 3237 2343481 Local Call 1 1,1 42,00

-----------------------------------------------------------------------------

And so on, for every Extension, one page



Report Ordered for Extension and Printed : Text File to Disk.

Multienlace (NEW)
Date and Time for Print (M/D/Y) , (HH:MM:SS) : 02/17/2000 , 10:18:46



07-29 09:28 N 023007 0914317467 CUN-BOGOTA ETB 1 0,6 284,25
-----------------------------------------------------------------------------
Total Extension : 0 1 Call 0,6 284,25

07-30 07:02 E 3154 2541832 Custom. C Call CZ 0,6 1000,00
-----------------------------------------------------------------------------

07-29 09:30 N 3237 2343481 Local Call 1 1,1 42,00
-----------------------------------------------------------------------------

07-29 09:28 N 3496 4126021 Local Call 1 1,4 42,00
-----------------------------------------------------------------------------

07-30 07:01 S 5173 2541832 Custom. C Call CZ 1,3 2000,00
-----------------------------------------------------------------------------

-----------------------------------------------------------------------------

Note : The long number under column Ext is Trunk Circuit, (Ex: 023007). This is a call
in transit (Tandem) in a Telephone System.


SHOWS OF REPORT FROM PABXControl A20 SHOWS OF REPORT FROM PABXControl A20 SHOWS OF REPORT FROM PABXControl A20 SHOWS OF REPORT FROM PABXControl A2000 (Ver 6.0) 00 (Ver 6.0) 00 (Ver 6.0) 00 (Ver 6.0)

Report Ordered for Extension and Printed : Consolidate Totals.

Multienlace (NEW)


Origin Name of User No's Call Duration Cost Average
-------------------------------------------------------------------------------

0 Without ID in Directory 1 0,6 284,3 0,6
3154 Name for 3154 1 0,6 1000,0 0,6
3237 Name for 3237 1 1,1 42,0 1,1
3496 Name for 3496 1 1,4 42,0 1,4
5173 Name for 5173 1 1,3 2000,0 1,3

-------------------------------------------------------------------------------
Totalled by Circuits of Origin : 5 5,0 3368,3 1,0

Note : The Name of User Without ID in Directory is the default for Extension Circuit
without declare in config File DIRECTO.MDB.


SHOWS OF SHOWS OF SHOWS OF SHOWS OF REPORT FROM PABXControl A2000 (Ver 6.0) REPORT FROM PABXControl A2000 (Ver 6.0) REPORT FROM PABXControl A2000 (Ver 6.0) REPORT FROM PABXControl A2000 (Ver 6.0)

Report Ordered by Trunk Circuit and Printed : Regular Format.

Multienlace (NEW)

Ordered by Trunk


07-29 09:28 N 3496 4126021 Local Call 1 1,4 42,00

-----------------------------------------------------------------------------
Total in Line 3001 : 1 Call 1,4 42,00

07-30 07:01 S 5173 2541832 Custom. C Call CZ 1,3 2000,00
07-30 07:02 E 3154 2541832 Custom. C Call CZ 0,6 1000,00

-----------------------------------------------------------------------------
Total in Line 21063 : 2 Calls 1,9 3000,00

07-29 09:28 N 023007 0914317467 CUN-BOGOTA ETB 1 0,6 284,25

-----------------------------------------------------------------------------

07-29 09:30 N 3237 2343481 Local Call 1 1,1 42,00

-----------------------------------------------------------------------------

-----------------------------------------------------------------------------



Report Ordered by Trunk Circuit and Printed : Consolidate Totals.

Multienlace (NEW)

Ordered by Trunk

-------------------------------------------------------------------------------

3001000 Name of User Line 3001 1 1,4 42,0 1,4
2106300 Name of User Line 21063 2 1,9 3000,0 1,0
2401100 Name of User Line 24011 1 0,6 284,3 0,6
2402000 Name of User Line 24020 1 1,1 42,0 1,1

-------------------------------------------------------------------------------
Totalled by Trunk : 5 5,0 3368,3 1,0

Note : The First column (Origin) is for the Directory Number of the line, config in
CONFRUTA.DAT.



Report Ordered by Center Cost and Printed : Regular Format.

Multienlace (NEW)

Ordered by Center Cost


07-29 09:30 N 3237 2343481 Local Call 1 1,1 42,00

-----------------------------------------------------------------------------
Total in C. of Cost 363236 : 1 Call 1,1 42,00

07-29 09:28 N 023007 0914317467 CUN-BOGOTA ETB 1 0,6 284,25

-----------------------------------------------------------------------------
Total in C. of Cost 999997 : 1 Call 0,6 284,25

07-29 09:28 N 3496 4126021 Local Call 1 1,4 42,00
07-30 07:01 S 5173 2541832 Custom. C Call CZ 1,3 2000,00
07-30 07:02 E 3154 2541832 Custom. C Call CZ 0,6 1000,00

-----------------------------------------------------------------------------
Total in C. of Cost 999999 : 3 Calls 3,3 3042,00

-----------------------------------------------------------------------------



Report Ordered by Center Cost and Printed : Consolidate Totals.

Multienlace (NEW)

Ordered by Center Cost

-------------------------------------------------------------------------------

363236 Whitout ID 1 1,1 42,0 1,1
999997 C.C. Especial Traffic. 1 0,6 284,3 0,6
999999 C.C. Not Declare Extension. 3 3,3 3042,0 1,1

-------------------------------------------------------------------------------
Totalled by Center of Cost : 5 5,0 3368,3 1,0

Note : The Name of User Without ID is the default for Extension Circuit with Center Cost
declare in DIRECTO.MDB but without declare Name for Center Cost.

C.C. Especial Traffic. is the name for Traffic as Incoming Call without ID and Transit
Call (Tandem).

C.C. Not Declare Extension. is the center cost for call with Extension not declare in
DIRECTO.MDB.



Report Ordered by Authority Code and Printed : Regular Format.

MODE 1. Exposure the real Authority Code.

Multienlace (NEW)

Ordered by Autority Code


07-29 09:28 N 023007 0914317467 CUN-BOGOTA ETB 1 0,6 284,25
07-29 09:28 N 3496 4126021 Local Call 1 1,4 42,00
07-30 07:01 S 5173 2541832 Custom. C Call CZ 1,3 2000,00
07-30 07:02 E 3154 2541832 Custom. C Call CZ 0,6 1000,00

-----------------------------------------------------------------------------
Total in Autho.Code. 0 : 4 Calls 3,9 3326,25

07-29 09:30 N 3237 2343481 Local Call 1 1,1 42,00

-----------------------------------------------------------------------------
Total in Autho.Code. 51482 : 1 Call 1,1 42,00

-----------------------------------------------------------------------------

MODE 2. Mask the real Authority Code with Extension Number.
(Config ReplaceExtMask=ON in Pabxc.ini)

Multienlace (NEW)



07-29 09:28 N 023007 0914317467 CUN-BOGOTA ETB 1 0,6 284,25
07-29 09:28 N 3496 4126021 Local Call 1 1,4 42,00
07-30 07:01 S 5173 2541832 Custom. C Call CZ 1,3 2000,00
07-30 07:02 E 3154 2541832 Custom. C Call CZ 0,6 1000,00

-----------------------------------------------------------------------------
Total in Autho.Code. 0 : 4 Calls 3,9 3326,25

07-29 09:30 N 3237 2343481 Local Call 1 1,1 42,00

-----------------------------------------------------------------------------
Total in Autho.Code. 3237 : 1 Call 1,1 42,00

-----------------------------------------------------------------------------



Report Ordered by Authority Code and Printed : Consolidate Totals.

Multienlace (NEW)


-------------------------------------------------------------------------------

0 Whitout ID 4 3,9 3326,3 1,0
51482 Whitout ID 1 1,1 42,0 1,1

-------------------------------------------------------------------------------
Totalled in Authority Code : 5 5,0 3368,3 1,0

Note : The Name of User Without ID is the default for Extension Circuit with Authority
Code declare in DIRECTO.MDB but without declare Name for it.



Report Ordered by Departments and Printed : Regular Format.

Multienlace (NEW)

Ordered by Ext/CC/Dep.


07-29 09:30 N 3237 2343481 LL. Locales 1 1,1 42,00

-----------------------------------------------------------------------------
Tot. extension 3237 : 1 Call 1,1 42,00

-----------------------------------------------------------------------------
Tot. in C. of Cost 363236 : 1 Call 1,1 42,00

-----------------------------------------------------------------------------
Total Dep: GE/Mto Cmp y C. 1 Call 1,1 42,00

07-29 09:28 N 023007 0914317467 CUN-BOGOTA ETB 1 0,6 284,25

-----------------------------------------------------------------------------

-----------------------------------------------------------------------------
Tot. in C. of Cost 999997 : 1 Call 0,6 284,25

-----------------------------------------------------------------------------
Total Dep: Dep/Transito 1 Call 0,6 284,25

07-30 07:02 E 3154 2541832 Cliente C llama CZ 0,6 1000,00

-----------------------------------------------------------------------------

07-29 09:28 N 3496 4126021 LL. Locales 1 1,4 42,00

-----------------------------------------------------------------------------

07-30 07:01 S 5173 2541832 Cliente C llama CZ 1,3 2000,00

-----------------------------------------------------------------------------

-----------------------------------------------------------------------------
Tot. in C. of Cost 999999 : 3 Calls 3,3 3042,00

-----------------------------------------------------------------------------
Total Dep: Without Departm 3 Calls 3,3 3042,00

-----------------------------------------------------------------------------



Report Ordered by Departments and Printed : Consolidate Totals.

Note : The defect of Centers Costs conform a Department for Defect.

Multienlace (NEW)

Ordered by Ext/CC/Dep.

-------------------------------------------------------------------------------

3237 Name for 3237 1 1,1 42,0 1,1

-------------------------------------------------------------------------------
Totalled C.of.Cost :363236 1 1,1 42,0 1,1

-------------------------------------------------------------------------------
Department :GE/Mto Cmp y C. 1 1,1 42,0 1,1

0 Without ID in Directory 1 0,6 284,3 0,6

-------------------------------------------------------------------------------

-------------------------------------------------------------------------------
Department :Dep/Transito 1 0,6 284,3 0,6

3154 Name for 3154 1 0,6 1000,0 0,6
3496 Name for 3496 1 1,4 42,0 1,4
5173 Name for 5173 1 1,3 2000,0 1,3

-------------------------------------------------------------------------------

-------------------------------------------------------------------------------
Department :Without Departm 3 3,3 3042,0 1,1

-------------------------------------------------------------------------------
Totalled Department : 5 5,0 3368,3 1,0

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