Michael J.

McCormick

Gibsonton, Florida 33534

Phone (813)466-2652 email:mmccormick0128@gmail.com
www.linkedin.com/in/linkedinexpertmikemc/
Learning and Development Management

Accomplished Learning and Development leader with a strong portfolio of successes content design,
people and organizational development, facilitation, and leadership training.
Reputation for elevating organizations and teams into top level producers in sales and profitability.
Combines education, experience, and desire into a winning combination.
Multi-unit management experience in wholesale and retail sales, operations, finance, human resources,
and training.
Cited Media Authority (ABC, CBS, NBC, Fox, The Boston Globe, Miami Herald
Recognized LinkedIn and Social Media Marketing Expert. Keynote Speaker

Retail Sales and Operations, Visual Merchandising, Financial Management,

Inventory and Shrink Management, Strategic Planning, Growth,
Customer Service, Leadership and Organizational Development,
Instructional Design, Recruiting and Staffing, Team Building, Facilitation

Professional Experience
Retail Consultants of Tampa Bay Tampa Bay, FL - 2012 present
Owner Principal
Business, Management, and Training consulting
Search Engine Optimization (SEO) Expert / LinkedIn Expert / LinkedIn Publisher
Founder of the new Career and Job Seeker Network Group on LinkedIn and the
Social Media || Media Authority || LinkedIn Profile SEO blog.
Specialty Areas

Sales, Operations, Multi-Unit Management, Finance, Human Resources

Virtual and Instructor Led Training Programs with emphasis on Sales (including B2B), Recruiting and
Hiring, Coaching, Leadership, Organizational Development, Change Management, and Time
Management.
Basic, Intermediate, and Expert level Microsoft Office Suite training (Access, Excel, Outlook, PowerPoint,
Publisher, and Word) and Project.
Blackberry Enterprise Server Administrator training.
Social Media in the workplace
LinkedIn Profile Optimization
Google Resume Placement
Media Authority Placement
Email and Digital Marketing
eCommerce / eBusiness
Webinar bases sales programs
Training:

Virtual and Instructor Led Training Programs with emphasis on Sales (including B2B), Recruiting and
Hiring, Coaching, Leadership, Organizational Development, Change Management, and Time
Management.
Basic, Intermediate, and Expert level Microsoft Office Suite training (Access, Excel, Outlook, PowerPoint,
Publisher, Word) and Project.
Blackberry Enterprise Server Administrator training / Handset Launch Training / Technical Support
Training

Sales and Marketing:

Search Engine Optimization of LinkedIn profiles and resumes for the job seeker.
Search Engine Marketing (SEM) and Search Engine Optimization (SEO) in marketing
Social Media Marketing
Email and Digital Marketing
eCommerce / eBusiness
Webinar bases sales programs

T-Mobile USA Tampa, Florida 2002 2009

Regional Development Trainer Retail / Senior Manager of Training - Retail
Primary leader for training initiatives within two divisions of the retail channel (100+ stores) with focus
on driving the development of all levels of the organization, from front line sales to executive
management. Core responsibilities were sales, customer service, and operations.
Major Contributions
Delivery of national launch event trainings with high impact and visibility
Created, in conjunction with Finance Department, financial training program for managers
Developed and delivered customer centric sales workshops resulting in sustainable sales increases of
10% or more
Sole individual on team selected to deliver advanced technical training to front line sales (Tier 2 support)
Managed team on an interim basis for nine months as Senior Manager of Retail Training, responsible for
all training programs impacting 18,000 retail employees (associate to executive levels)
Created, implemented, and facilitated the initial smart phone/ data device training (Pocket PC, Palm, and
data card) for the retail channel. Facilitation included Train the Trainer and direct classroom facilitation.
Lead trainer for the Celebrite device. Delivered virtual training to over 1000 store managers.
Assisted retail channel in large account sales Closed sales with large medical facility in Tampa, FL (430
data/phone devices with 2 year revenue of $1.2M

Healthcare Uniform, Inc. Southeast Region 2010 2013

Regional Manager Alabama, Florida, Georgia, Louisiana, North Carolina,
South Carolina and Texas
Leader of 24 retail stores operating under both Life Uniform and Uniform City brands
in Alabama, Florida, Georgia, Louisiana, North & South Carolina, and Texas. Currently
developing remote operation (trucks) and acquisitions. Prior to reorganization, 32
stores in combined market area.
Major Contributions
Budget preparation and management full P&L responsibility for region.
21% EBITDA growth in first year. Brought controllable expense down by 15% in first year.
Negotiated local vendor agreements resulting in an average of 20% cost savings.
Contributed to and developed field level pro-forma budgets for potential acquisitions
Trained managers on analysis and use of P&L in decision making process.
Created strategic plan for market expansion including site acquisition and lease negotiation
Built store and region level marketing plans to support national efforts.
Cultured relationships with executive level management of hospitals and large facilities which led to
increased sales to their organizations.
Improved customer satisfaction survey scores to company leading average.
Manage team of 24 direct reports and 90 indirect reports.

Ameritel Wireless Florida Division May 2009 May 2010

Director of T-Mobile Limited (Master Agent)
Sole leadership for 4 T-Mobile Limited branded locations and 7 corporate owned locations in Florida.
Also direct account management for 37 sub dealer accounts and oversight of 200 accounts.
Major Contributions
Created marketing initiatives that led to sales volumes of 68% in first sixty days.
Developed budget for market resulting in achievement of net profitability in the first sixty days following
seven months of net loss
Trained management level team on fiscal management procedures.
Reduced employee churn by 70%
Implemented operational procedures resulting in zero inventory loss
Responsible for site selection and lease negotiations

T-Mobile USA Pittsburgh, Pennsylvania 2001 2002

Regional Retail Manager
Leadership for seven retail store market with focus on turn around opportunities.
Developed cohesive management team and took the market from poor to division leading
performance in both sales and customer satisfaction.
Major Contributions
Propelled market to division leading sales productivity in 7 months.
Generated 85% increase in same store sales comparison from previous year
Reduced employee churn at representative and manager level by 45%
Delivered lowest inventory and cash loss in the entire channel.
Developed and instituted process leading to operational efficiency and cost reduction.

Jewelry Industry various locations throughout Eastern U.S. 1995 2001

Store and Multi Unit Manager (Zales, Friedmans, Whitehall)
Spearheaded leadership in markets ranging from seven to twenty five stores. Managed
sales, operations, and credit portfolio at store and market level.

Elevated market wide increases an average of thirty five percent while slashing expenses through
superior financial management
Bottom line contribution increased by over 100%
Partnered to secure highly profitable new store sites
Reduced 85% of receivables to current in credit portfolio of 75M / developed market level criteria for
credit approval in sub-prime situations.

Career Notes
DDI Targeted Selection (behavioral interviewing) certified facilitator
Achieve Global Selling Skills certified facilitator
Priority Management Working Smart with Outlook certified facilitator
Research in Motion Facilitator - Blackberry Specialist, Mid-Market (B2B), and BES Administrator courses
Awards received at store and market level for Sales, Operations, Shrink, Profit, Customer
Service, and staff development and retention.
FAA Speakers Bureau for over 30 years.
Member of ASTD.
MCSA certification

Education
New England Institute at Mt. Ida College - Boston, MA

Numerous management related courses and seminars with focus on sales, finance,
operations, human resources, and training.