MIDTERM EXAMINATION

Spring 2010
MGT502- Organizational Behaio!r "Se##ion - 5$
Re% No&
Ti'e& (0 'in
Mar)#& *+
St!,ent In%o
St!,entID&
-enter& O./ST
E0a'Date& 512(12010 12&00&00 AM
2or Tea3her4# 5#e Onl6
7 No8 1 2 9 * 5 ( + : Total
Mar)#
7 No8 ; 10 11 12 19 1* 15 1(
Mar)#
7 No8 1+ 1: 1; 20 21 22 29 2*
Mar)#
7 No8 25 2( 2+ 2: 2; 90 91 92
Mar)#
7 No8 99 9* 95 9( 9+
Mar)#

7!e#tion No& 1 " Mar)#& 1 $ - .lea#e 3hoo#e one

Ali migrated from Pakistan to a foreign country. He is disorientated by the countrys
customs and has difficulty in adapting it. He also feels homesickness. What is Ali
experiencing?
Culture shock
oreign culture
Alien culture
Ad!enture

7!e#tion No& 2 " Mar)#& 1 $ - .lea#e 3hoo#e one

"ast year# Ali had taken lunch at a fast food restaurant that caused him food poisoning.
$o% %hene!er he passes by the restaurant# he feels nauseous. &his is an example of
%hich of the follo%ing learning theory?
Classical conditioning
'ocial learning
(perant conditioning
)einforcement theory

7!e#tion No& 9 " Mar)#& 1 $ - .lea#e 3hoo#e one

ai*an# a super!isor# has to choose bet%een t%o different suggestions offered by
employees about %ork schedule. Which one of the follo%ing %ill be most suitable for
ai*an?
+nducti!e reasoning
'patial !isuali*ation
,educti!e reasoning
Perception

7!e#tion No& * " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing is NOT a component of attitude?
Cognition
Affect
-eha!ior
.yths

7!e#tion No& 5 " Mar)#& 1 $ - .lea#e 3hoo#e one

+ndi!iduals ha!ing an intense desire to achie!e# are extremely competiti!e# ha!e a sense
of urgency# are impatient and can be hostile# are called/
'elf .onitoring
'elf 0steemed
&ype A personality
&ype - personality

7!e#tion No& ( " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing statements is TR5E for affetc?
Affect is a type of emotion and religion
Affect is a type of mood and en!ironment
Affect can be a mood or an emotion
Affect is the result of conscious thought

7!e#tion No& + " Mar)#& 1 $ - .lea#e 3hoo#e one

Ho% is the satisficing decision maker best characteri*ed?
As using rationality
As using bounded rationality
As using creati!ity
As relying on others to make decisions

7!e#tion No& : " Mar)#& 1 $ - .lea#e 3hoo#e one

When people tend to use intuiti!e decision making?
When a high le!el of uncertainty exists
When facts and figures are a!ailable
When programmed decions are made
When there is no time constraint

7!e#tion No& ; " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing statement is true regarding 1analytical decision making style2?
&ries to a!oid conflict and seek acceptance
Pro!ides creati!e solution to the problems
3ses minimum information
&akes little time in making decisions

7!e#tion No& 10 " Mar)#& 1 $ - .lea#e 3hoo#e one

Hunger# thirst# sex# pay# and physical %ork en!ironment are examples of %hich of
Alderfers needs?
0xistence
'afety
4ro%th
Physiological

7!e#tion No& 11 " Mar)#& 1 $ - .lea#e 3hoo#e one

Ho% %ould a theory 5 manager !ie% employees?
'eeking responsibility
$eeding to be coerced to achie!e goals
6ie%ing %ork as a normal daily acti!ity
0xercising self control

7!e#tion No& 12 " Mar)#& 1 $ - .lea#e 3hoo#e one

What sort of plan is a company7established benefit plan %here employees ac8uire stock
as part of their benefits?
.-( program
4ain sharing plan
0mployee stock o%nership plan
Piece7rate plan

7!e#tion No& 19 " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing is true about !irtual teams?
&here is an absence of !erbal cues
&here is limited social context
People collaborate online
All of the gi!en options

7!e#tion No& 1* " Mar)#& 1 $ - .lea#e 3hoo#e one

What result does groupshift ha!e on the decisions a group makes?
&hey are less effecti!e
&hey are generally riskier
&hey are made more 8uickly
&hey are ob9ecti!ely incorrect

7!e#tion No& 15 " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing statement best defines leadership?
+mplementing the strategy pro!ided by management
"east concerned in bringing organi*ational change
Coordinating and handling day7to7day problems
&he ability to influence a group in goal achie!ement

7!e#tion No& 1( " Mar)#& 1 $ - .lea#e 3hoo#e one

+n the communication process# %hich of the follo%ing steps occurs first?
&ransmitting
,ecoding
0ncoding
3nderstanding

7!e#tion No& 1+ " Mar)#& 1 $ - .lea#e 3hoo#e one

All of the follo%ing are examples of non!erbal communication 05C0P&/
+nstant messaging
Physical distance
acial expressions
Hand gestures

7!e#tion No& 1: " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing types of net%orks is most likely to promote accuracy?
Chain
,irect
Hori*ontal
All7channel

7!e#tion No& 1; " Mar)#& 1 $ - .lea#e 3hoo#e one

Ali is an employee in a company. He expresses his dissatisfaction by discussing the
problem %ith the superiors# suggests impro!ements and in!ol!es the unions in problem
sol!ing# He expresses his dissatisfaction in %hich of the follo%ing %ays?
0xit
6oice
"oyalty
$eglect

7!e#tion No& 20 " Mar)#& 1 $ - .lea#e 3hoo#e one

&he relati!ely stable set of psychological attributes that distinguishes one person from
another is called :::::::.
Attitude
Personality
Perception
.ind7set

7!e#tion No& 21 " Mar)#& 1 $ - .lea#e 3hoo#e one

Which emotions are the emotions an indi!idual actually is experiencing# despite
%hat they might apparently sho%?
elt
,isplayed
Conditional
0xposed

7!e#tion No& 22 " Mar)#& 1 $ - .lea#e 3hoo#e one

According to .cClelland# %hat is the need to make others beha!e in a %ay that they
%ould not ha!e beha!ed other%ise?
&he need for po%er
&he need for achie!ement
&he need for affiliation
&he need for control

7!e#tion No& 29 " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing is the ma9or source of change affecting large number of
organi*ations today?
Corporate go!ernance
4lobali*ation
-usiness ethics
Cultural change

7!e#tion No& 2* " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing is the ability to correctly percei!e# e!aluate# express and regulate
emotions and feelings?
0motional +ntelligence
.ental Ability
Physical Ability
.emory Ability

7!e#tion No& 25 " Mar)#& 1 $ - .lea#e 3hoo#e one

.r. +mran has the ability to understand the emotional makeup of other people. He is
exhibiting %hich of the follo%ing components of emotional intelligence?
'elf7a%areness
0mpathy
Handling relationship
.anaging emotions

7!e#tion No& 2( " Mar)#& 1 $ - .lea#e 3hoo#e one

&he process of managing emotions %ith organi*ationally desired emotions exhibit %hich
of the follo%ing concept?
0motional frustration
0motional contagion
0motional labor
0motional conflict

7!e#tion No& 2+ " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing stage of perceptual process model in!ol!es noticing some of the
information a!ailable to the person and filtering out the rest?
+nterpretation
(rgani*ation
'electi!e attention
;udgment

7!e#tion No& 2: " Mar)#& 1 $ - .lea#e 3hoo#e one

Which one of the follo%ing set of skills is best representing the re8uired competencies of
managers?
&echnical skills# human skills and conceptual skills
"eading skills# moti!ational skills and human skills
(rgani*ing skills# interpersonal skills and leading skills
.oti!ating skills# intrapersonal skills and conceptual skills

7!e#tion No& 2; " Mar)#& 1 $ - .lea#e 3hoo#e one

.r. Ali is a top le!el manager at A-C Corporation. He has achie!ed e!erything he
desired in his life. &he only thing he misses is the relationships. At this point of career he
really needs %arm friendships. +dentify the need of .r. Ali.
$eed for achie!ement
$eed for affiliation
$eed for po%er
$eed for moti!ation

7!e#tion No& 90 " Mar)#& 1 $ - .lea#e 3hoo#e one

.r. kashif is the member of a team %ho !oluntarily meet and discuss different issues like
ho% the 8uality of products be impro!ed# %hat possible changes can be made to impro!e
%orking conditions etc. .r. <ashif is the member of %hich of the follo%ing team?
'elf7.anaged team
Problem sol!ing team
Cross functional team
6irtual team

7!e#tion No& 91 " Mar)#& 1 $ - .lea#e 3hoo#e one

.r. 3sman is the part of the team %hose members takes the responsibility for their %ork#
monitor their o%n performance and alter their beha!iors %hen re8uired to sol!e a
problem. 3sman is the member of %hich of the follo%ing team?
'elf7.anaged team
Problem sol!ing team
Cross functional team
6irtual team

7!e#tion No& 92 " Mar)#& 1 $ - .lea#e 3hoo#e one

Which of the follo%ing is a techni8ue that is !aluable in its ability to generate a number
of independent 9udgments %ithout the re8uirement of a face7to7face meeting?
&he nominal group techni8ue
,ialectical in8uiry
-rainstorming
&he ,elphi techni8ue

7!e#tion No& 99 " Mar)#& 1 $ - .lea#e 3hoo#e one

A person or a group %ith a direct or indirect interest or in!ol!ement in organi*ation and
%ho is highly affected by the operations of the organi*ation is called :::::::.
'hareholder
'takeholder
'tockholder
Patron

7!e#tion No& 9* " Mar)#& 1 $ - .lea#e 3hoo#e one

Who proposed that there are three ma9or rele!ant moti!es# or needs# in the %orkplace?
.cClelland
.c4regor
Her*berg
.aslo%

7!e#tion No& 95 " Mar)#& 9 $

What are the ma9or strengths of todays ad!anced means of communication as compared
to the traditional means in past?
.ore kno%ledge.
.ultiple choices.
Can share more in shorter time.
0!erything became almost instant. ='.'# +nternet connecti!ity# cellular phone
technology# Wi7i and other technologies>.
7!e#tion No& 9( " Mar)#& 5 $

+dentify and explain the t%o dimensions of leadership described in the (hio 'tate studies.
ollo%ing t%o dimensions of leadership beha!iours %ere disco!ered in (hio 'tate studies/
?7+nitiating
@7 Consideration


?. -on#i,eration& leaders emphasi*ed interpersonal relations. &hey gi!e trust# respect and
friendship to their follo%ers.

@. Initiating Str!3t!re& leader assure that %ork has been competed and employees ha!e done
their 9obs and duties. +n this planning# setting goals# moti!ating them and coaching them are
included.

7!e#tion No& 9+ " Mar)#& 5 $

.oti!ation is based on the perception of e8uity and fairness. ,o you agree %ith the
statement or not? ,iscuss it in the light of 08uity theory.
Motivation is based on the workers perception of the work situation.

Aes i am fully agreed to this statement.

E<!it6 occurs %hen an indi!iduals outcomeBinput ratio e8uals that of the referent. -ecause the
comparison of these ratios =rather than absolute le!els> determines %hether e8uity is percei!ed#
e8uity can exist if the referent recei!es more than the person making the comparison. When
%orkers percei!e ratios to be e8ual# they are moti!ated to maintain the status 8uo or increase
inputs to recei!e greater outcomes.
3ne8ual ratios result in tension and a desire to restore e8uity. Oerpa6'ent ine<!it6 occurs
%hen an indi!idual percei!es hisBher outcomeBinput ratio is greater than the referents.
5n,erpa6'ent ine<!it6 occurs %hen the indi!idual percei!es hisBher ratio is less than the
referents. +n either case# the indi!idual is moti!ated to restore e8uity= a33or,ing to e<!it6
theor68

3ne8ual ratios create tension inside the %orker# and the %orker is moti!ated to restore e8uity.
When the ratios are e8ual# %orkers are moti!ated to maintain their current ratio of outcomes and
inputs if they %ant their outcomes to increase