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MIDTERM EXAMINATION

Spring 2009
MGT502- Organizational Behaio!r "Se##ion - 2$

%!e#tion No& ' " Mar(#& ' $ - )lea#e *hoo#e one

Which one of the following is NOT a characteristic of group in organization?
Common goal
Interaction with one another
Accept expectations and obligations
Mutually independent

%!e#tion No& 2 " Mar(#& ' $ - )lea#e *hoo#e one

Jobs in which success demands stamina, leg strength and manual dexterity require
management to identify an employees which characteristics?
+ Physical abilities
!otor abilities
!ental abilities
"motional abilities

%!e#tion No& , " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following communication networ# is best illustrated by an unstructured
committee?
$ertical
Wheel
+ All-channel
Chain

%!e#tion No& - " Mar(#& ' $ - )lea#e *hoo#e one

When all communication is channeled through one person, which of the following
communication networ# exists?
All%channel
Chain
&orizontal
+ Wheel

%!e#tion No& 5 " Mar(#& ' $ - )lea#e *hoo#e one

'ormal guidelines and authority hierarchies are examples of which function of
communication?
+ Control
Agreement
!oti(ation
Information

%!e#tion No& . " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following is an example of downward communication flow?
)uggestion boxes
*isscussing problem with boss
+ Feedback on job performance
+etters to your boss

%!e#tion No& / " Mar(#& ' $ - )lea#e *hoo#e one

,he means by which a communication is passed is called-
+ Medium
Instrument
Conductor
,ransmission

%!e#tion No& 0 " Mar(#& ' $ - )lea#e *hoo#e one

.n the +eadership /rid, a manager who has a medium concern for both, people and
production is a 0n1-
,eam manager
Country club manager
+ Mddle of the road mana!er
Authority%obedience manager

%!e#tion No& 9 " Mar(#& ' $ - )lea#e *hoo#e one

If a leaders main concern is accomplishing his2her groups tas#s, the 3ni(ersity of
!ichigan studies label this leader as-
+ Production-oriented
+aissez%faire
Consideration%oriented
"mployee%oriented

%!e#tion No& '0 " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following are the two dimensions of leadership beha(ior identified in the
3ni(ersity of !ichigan studies?
"motional and rational
Autocratic and democratic
Initiating structure and consideration
+ "mployee-oriented and production-oriented

%!e#tion No& '' " Mar(#& ' $ - )lea#e *hoo#e one

If trait theories of leadership are (alid, then leaders are 444445
"ducated
,rained
+ #orn
Authoritarian

%!e#tion No& '2 " Mar(#& ' $ - )lea#e *hoo#e one

,he main difference between a leader and a manager is-
!anagers see# change and leaders don6t
+eaders are thought of as better people because they don6t punish
+ $eaders are ad%ocates for chan!e& and mana!ers for the status 'uo
!anagers are concerned with people, and leaders with e(ents

%!e#tion No& ', " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following techniques most restricts discussion or interpersonal
communication during the decision%ma#ing process?
/roupthin#
+ Nominal !roup
7rainstorm
"lectronic meeting

%!e#tion No& '- " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following is a tendency for members of a cohesi(e group to reach decisions
without weighing all the facts, especially those contradicting the ma8ority opinion?
/roup conformity
/roup shift
+ (roupthink
)ocial loafing

%!e#tion No& '5 " Mar(#& ' $ - )lea#e *hoo#e one

What is generally the result of groupthin#?
&igher quality decisions
+ More risky decisions
+ess critical analysis
3npopular decisions

%!e#tion No& '. " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following is true about (irtual teams?
,here is an absence of (erbal cues
,here is limited social context
9eople collaborate online
+ All of the !i%en options

%!e#tion No& '/ " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following helps to explain the current popularity of teams?
"asy to manage
+ess expensi(e
+ )se employee talents better
9romote socialization

%!e#tion No& '0 " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following statements concerning tenure is NOT true?
,enure does not appear to be a good predictor of employee producti(ity
,enure and satisfaction are positi(ely related
,enure is a good (ariable in explaining turno(er
+ Tenure and or!ani*ational in%estment are ne!ati%ely related

%!e#tion No& '9 " Mar(#& ' $ - )lea#e *hoo#e one

What other name is the two%factor theory #nown by?
,heories : and ;
+ Moti%ator-+y!iene Theory
&ierarchy of <eeds ,heory
)atisfaction2*issatisfaction ,heory

%!e#tion No& 20 " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following method is used for strengthening desirable beha(ior?
<egati(e =einforcement
<eutral =einforcement
9leasant =einforcement
+ Positi%e ,einforcement

%!e#tion No& 2' " Mar(#& ' $ - )lea#e *hoo#e one

&ow does !cClelland define the need for affiliation?
*ri(e to excel, to stri(e to succeed
<eed to ma#e others beha(e in a no(el way
+ -esire for friendship and mutual understandin!
,he desire to control > influence their beha(ior

%!e#tion No& 22 " Mar(#& ' $ - )lea#e *hoo#e one

Who de(eloped "=/ theory?
!cclelland
!aslow
+ Alderfer
.uchi

%!e#tion No& 2, " Mar(#& ' $ - )lea#e *hoo#e one

!aslows hierarchy of needs arranges those needs in which of the following orders?
9hysiological, esteem, safety, social, and self%actualization
+ Physiolo!ical& safety& social& esteem& and self-actuali*ation
)afety, physiological, esteem, social, and self%actualization
9hysiological, social, safety, esteem, and self%actualization

%!e#tion No& 2- " Mar(#& ' $ - )lea#e *hoo#e one

What are the three #ey elements of moti(ation?
Interest, acti(ity and reward
Awareness, effort and outcome
)timulation, progress and achie(ement
+ ntensity& direction and persistence

%!e#tion No& 25 " Mar(#& ' $ - )lea#e *hoo#e one

Amna is an honest and straightforward person5 )he belie(es her employees are all
similarly honest and straightforward, ignoring signs that they may be
manipulating her5 What perceptual shortcut is Amna most li#ely using?
9rototyping
Contrast effect
&alo effect
+ Projection

%!e#tion No& 2. " Mar(#& ' $ - )lea#e *hoo#e one

Asma is experiencing con(eyance problem for her college pic# and drop5 )he decides to
use the rational decision%ma#ing model to decide what to do5 What might be the next step
she ta#es if she follows this model?
*efine the problem
+ dentify the decisions criteria
"(aluate other a(ailable alternati(es
)elect the best alternati(e

%!e#tion No& 2/ " Mar(#& ' $ - )lea#e *hoo#e one

,he time at which an ob8ect or e(ent is seen is an example of what type of factor
influencing the perceptual process?
.ituation
9ercei(er
=eality
,arget

%!e#tion No& 20 " Mar(#& ' $ - )lea#e *hoo#e one

What is the most rele(ant application of perception concepts to .7?
,he perceptions people form about each other
,he perceptions people form about their employer
,he perceptions people form about society
+ The perceptions people form about e/ternal reality

%!e#tion No& 29 " Mar(#& ' $ - )lea#e *hoo#e one

Imran is the head of a group at an ad(ertising agency wor#ing with artists and designers
to come up with effecti(e branding of new products5 Why is it particularly important for
him to #eep his team happy?
9eople are more conscientious when they are in a good mood
9eople are more efficient when they are in a good mood
9eople are more producti(e when they are in a good mood
+ People are more creati%e 0hen they are in a !ood mood

%!e#tion No& ,0 " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following statement is true regarding 7ig fi(e !odel?
,he 7ig 'i(e traits are related to intrinsic moti(ational factors
,he 7ig 'i(e traits are related to extrinsic moti(ational factors
+ The #i! Fi%e traits are related to both intrinsic and e/trinsic factors
,he 7ig 'i(e traits ha(e no relationship to moti(ational factors

%!e#tion No& ,' " Mar(#& ' $ - )lea#e *hoo#e one

,he degree to which people (alue relationships and show sensiti(ity and concern for the
welfare for others is called-
?uantity of life
1uality of life
+ong%term orientation
)ocial +oafing

%!e#tion No& ,2 " Mar(#& ' $ - )lea#e *hoo#e one

All of the following are sources of the (alues "2C"PT3
"xternal =eference /roups
=ole !odels
Achie%ement
,eachers

%!e#tion No& ,, " Mar(#& ' $ - )lea#e *hoo#e one

$alues li#e wor#ing hard, being creati(e and honest are the means which lead towards
achie(ing organizational goals5 Which of the following term best described these (alues?
,erminal (alues
nstrumental %alues
,heoretical (alues
)ocial (alues

%!e#tion No& ,- " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following is <., one of the scales to measure 8ob satisfaction?
!innesota )atisfaction ?uestionnaire
,he 'aces )cale
The mentor scale
*escripti(e Index

%!e#tion No& ,5 " Mar(#& ' $ - )lea#e *hoo#e one

'ollowing a response by the termination or withdrawal of something unpleasant is
called%%%%%%%%%%%%%%%%5
9ositi(e reinforcement
"xtinction
<egati(e reinforcement
Punishment

%!e#tion No& ,. " Mar(#& ' $ - )lea#e *hoo#e one

+ast year, Ali had ta#en lunch at a fast food restaurant that caused him food poisoning5
<ow whene(er he passes by the restaurant, he feels nauseous5 ,his is an example of
which of the following learning theory?
Classical conditioning
)ocial learning
+ Operant conditionin!
=einforcement theory

%!e#tion No& ,/ " Mar(#& ' $ - )lea#e *hoo#e one

Which of the following are identified as new managerial functions?
9lanning and organizing
+eading and controlling
*irecting and monitoring
T1M and continuous impro%ement

%!e#tion No& ,0 " Mar(#& ' $ - )lea#e *hoo#e one

!r5 Ahmed is responsible to transmit information to outsiders on organizations plans,
policies, actions and results5 Which managerial role is he playing in organization?
*isseminator
.pokesperson
=epresentati(e
'igurehead

%!e#tion No& ,9 " Mar(#& ' $ - )lea#e *hoo#e one

,he greatest contribution of which one of the following to .7 is through their study of
group beha(ior in organizations, particularly formal and complex organizations?
9sychology
)ociology
Anthropology
.ocial Psycholo!y

%!e#tion No& -0 " Mar(#& ' $ - )lea#e *hoo#e one

If a manger is responsible to define goals, establish an o(erall strategy for achie(ing
those goals and matching acti(ities accordingly, then which one of the following
functions is he2 she performing5
Plannin!
.rganizing
+eading
Controlling

%!e#tion No& -' " Mar(#& '0 $

What are the common skills e/hibited by an effecti%e mana!er4
AN.W",3
.kill3 )#ill is defined as an ability to act in a way that allows a person to highly perform
his roles5
.kills re'uired by "ffecti%e Mana!er3
,here are (arious s#ills which must be possessed by a manager in order to be
effecti(e5 )ome of such s#ills are listed below
*efine proper goals for e(eryone5
!ust plan and organize the wor# properly so that it flows smoothly5
"nables proper communication in all directions5
9romotes participation of indi(iduals
9ro(ide honest feedbac#
"mpower and delegate the important tas#s to subordinates
&a(e full control o(er the whole process
!oti(ate the subordinates to goal achie(ement
"xhibits technical as well as administrati(e expertise to answer related questions5
'acilitates wor# through teams and proper training
@eep the acti(ities mo(e by following the schedule and deadlines5
=ewards good performances