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This document provides information about and a solution for the "900.80 Scan Manager Error" that appears when trying to copy from certain Lexmark printer models just after they come out of power saver mode. The error is often caused by a malfunctioning second scan sensor or a broken connector on the Scanner Interface Card. Running a sensor test in the printer's diagnostic menu allows isolating whether the issue is with the ADF second scan sensor by checking if its value changes when the sensor flag is pushed. If not, or the error persists, contacting Lexmark support is recommended to set up a service.
This document provides information about and a solution for the "900.80 Scan Manager Error" that appears when trying to copy from certain Lexmark printer models just after they come out of power saver mode. The error is often caused by a malfunctioning second scan sensor or a broken connector on the Scanner Interface Card. Running a sensor test in the printer's diagnostic menu allows isolating whether the issue is with the ADF second scan sensor by checking if its value changes when the sensor flag is pushed. If not, or the error persists, contacting Lexmark support is recommended to set up a service.
This document provides information about and a solution for the "900.80 Scan Manager Error" that appears when trying to copy from certain Lexmark printer models just after they come out of power saver mode. The error is often caused by a malfunctioning second scan sensor or a broken connector on the Scanner Interface Card. Running a sensor test in the printer's diagnostic menu allows isolating whether the issue is with the ADF second scan sensor by checking if its value changes when the sensor flag is pushed. If not, or the error persists, contacting Lexmark support is recommended to set up a service.
Appears when Trying to Copy Just After the Multifunction Printer Comes Out of Power Saver Mode Document ID:TE454
Lexmark X651de Lexmark X652de Lexmark X654de Lexmark X656de Lexmark X658de Lexmark X792 Problem Error message 900.80; 900.80 scan manager error when copying; 900.80 error appears when trying to copy just after the multifunction printer comes out of power saver mode; 900.80 error when copying; Unable to copy when the printer comes out of power saver mode; The copier does not function properly when it wakes from power saver mode; The printer does not function properly after it wakes from power saver mode; Second scan sensor malfunction; The second scan sensor is broker; The second scan sensor does not function properly; ADF 2nd scan sensor; The operator panel goes white with 3 flashing dots then the 900.80 error appears; The operator panel goes white with three flashing dots then the 900.80 error appears; The touch screen goes white with 3 flashing dots then the 900.80 error appears; Unable to copy due to 900.80 error; Solution What you will see
When attempting to copy after the multifunction printer comes out of power saver mode; the Operator panel goes white with three dots flashing across it and the machine will not scan. After sitting for several seconds, the Operator panel displays a blue screen and gives a 900.80 Scan Manager Error.
Troubleshooting
A malfunctioning scan sensor or broken connector on the Scanner Interface Card usually causes this error. To identify whether the error is caused by a malfunctioning scan sensor, follow the steps below: Step Action Click Image to Enlarge 1
Access the printers Diagnostic Menu. A Turn off the printer. B Press and hold the 3 and 6 buttons simultaneously. C Turn on the printer. D Release the buttons after ten seconds. Figure 1 2
When the Diagnostic menu comes up, hit the down arrow until you see Scanner Tests.
Figure 2 3
Touch the Scanner Tests, then the Sensor Tests.
Figure 3 4
The screen should display a list of sensors available. Look for Sensor (ADF 2nd scan). Note: By default, the value next to it should be zero (0).
Figure 4 5
Lift the scanner up and push gently on the ADF 2nd Scan Sensor flag. See its location on Figure 5a.
While pushing the flag, the value of Sensor (ADF 2nd scan) should change to one (1). See Figure 5b.
Figure 5a Figure 5b 6
If the value does NOT change or should the error persist even if the value of the Sensor (ADF 2nd scan) changes, contact Lexmark Technical Support to set up service for the printer.
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Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click X65x or X79x. Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.