ANA CRISELDA B.

MAGNABIHON
B6 L17 Phase 2 Soldiers Hills IV
Molino 6, Bacoor City, Cavite
Mobile: (globe) 0917 8531707 (sun) 0923 5388191
Home: (046) 476 0401
Email: acmagnabihon@gmail.com



EDUCATION

2013-Present INTERNATIONAL INSTITUTE OF DIGITAL MARKETING
Certified Digital Marketer Program, with Specialization in Digital Marketing
Analytics

2002-2006 DE LA SALLE UNIVERSITY MANILA
Bachelor of Science degree in Commerce, Major in Marketing Management,
April 2006. Deans List: 3
rd
Term, SY 2004-05; 1
st
Term, SY 2005-06; 2
nd
Term
2005-06. Awardee: Academic Achiever Awardee, SY 2005-2006; Service
Merit Award- Disciplines Office, Gawad Mag-aaral 2005 and 2006.

1998-2002 SAN BEDA COLLEGE ALABANG
High School Diploma, March 2002. Graduated top 10% of batch 2002.


WORK EXPERIENCE

2008 2014 SENIOR COLLECTION SPECIALIST
Capital One Philippines Support Services
(Formerly HSBC Electronic Data Processing Philippines Inc.)
Responsible in reducing delinquency level of outstanding accounts of private
label credit card clients. Assisted in the creation and execution of the
Monthly Townhall activities for the US Collections Process. Organized team
events such as Outreach Activities, Teambuilding and Weekly Motivation
Programs.


2007 2008 MARKETING ASSISTANT
4Gen Services Incorporated (Sery Cafe Filipino)
Assisted in developing Local Store Marketing promotions to increase and
produce new revenue for the branch. Aided in the implementation of the
marketing programs by conducting store visits in other restaurant locations
and all other extended companies (Reyes Barbecue, Manook, etc.) Primarily
ANA CRISELDA B. MAGNABIHON
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responsible for handling online services and marketing through partner-
provider.


2006 2007 MARKETING OFFICER
Informatics International College Philippines, Inc.
Mainly responsible for product promotion and sales generation. Developed
and implemented appropriate strategies to produce new revenue and
increased awareness in the MuntiParLas Area. Production of marketing
collaterals. Conducted career talks in various high schools to aide in the
promotion of the courses. Coordinated with government agencies and
private companies for project partnerships. Functioned as the program
coordinator for the TESDA Call Center Training finishing course. Responsible
for the promotion, client pooling, screening and over all in-house operation
for the Call Center Training Course. Handled individual client account and
served as student course consultant.


AD-HOC ACTIVITIES

2013 TOWNHALL COMMITEE, HSBC U.S. COLLECTIONS PROCESS
HSBC Electronic Data Processing Philippines Inc.

2010- 2013 TEAM EVENTS COORDINATOR, HSBC U.S. COLLECTIONS PROCESS
HSBC Electronic Data Processing Philippines Inc.


PERSONAL BACKGROUND

Born on 07 January 1985 in Makati City, Philippines. Fluent in English and Filipino. Proficient in
Microsoft EXCEL, POWERPOINT and WORD. Knowledgeable in Google Analytics, Google AdWords
and Facebook Ads. Well-travelled and a self-professed Junk Food Aficionado (mainly Chips).
Interests include: Calligraphy, Paper Quilling, Reading Novels and Travel Planning.


REFERENCES

Available upon request.