F.

O 3
rd
Year Q.P
1.) Explain in detail about the application of yield management in hotel Indutry !"ar# $)
%.) &hat i 'ah factor ( ho' doe it affect yield managment) &hat role doe boo#ing pace
play in yield management) !$ mar#)
3.) * +ictoria catle hotel ha 1,, room- collecting an a.erage room rate of / 0, per room.
( it i currently maintaining a 1,2 of it occupancy. * per 3ight *udit 4eport %, room
are old on 5riple occupancy. 6alculate the 4ate achie.ement factor ( Yield by uing the
follo'ing brea# up 78 !"ar# 9)
5ype of room 4ac# rate
:td ingle / 1,,
:td ;bl / 10,
;lx :ngl / %,,
;lx ;bl / %0,
<.) Explain the follo'ing 7 a.) =ength of tay b.) 6.5.* c.) :ell through !"ar# $)
!Each Quetion 6arrie 0 "ar#)
1.) &hy do you thin# pro.iding hopitality er.ice i important for both the guet ( the
hotel entrepreneur)
%.) Explain yield management on high ( lo' demand tactic
3.) ;icu Yield "anagement trategy)
<.) &hat doe the e>ui.alent occupancy conider) ?.) ;efine yield ( dicu on 'hat bai
the potential re.enue i calculated.
0.) 5ime hotel i currently operating @ a A,2 of occupancy 'ith a a.erage rate of 4
0,,,B8 In the annual meet the hotel decided to raie it a.erage room rate to 4 A,,,B8.
5he marginal cot i aumed to be 4 0,,. &hat le.el of occupancy the hotel hould
maintain 'ith the ne' propoed rate- to match 'ith the current net room re.enue it
recei.e.
1.) &hat i 'ah factor ( ho' doe it affect yield managment) &hat role doe boo#ing pace
play in yield management) !0 "ar#)
%.) Explain in detail about the application of yield management in hotel Indutry !$ "ar#)
3.) If the a.erage room rate of the hotel i 4 1,-,,, ( it marginal cot i 4 A,,- 6alculate
the e>ui.alent occupancy 2 re>uired to maintain profitability if the room rate are
dicounted by %,2.
a.) Form a dicount grid if the room rate are dicounted by 02- 1,2- 102 ( %02.
!$ "ar#)

<.) Explain yield management on high ( lo' demand tactic !$ "ar#
0.) &hat are the element of yield management) ! 1, "ar#)
F.O %
nd
Year
1.) Explain *rri.al ( ;eparture Procedure at ?ell de# !$ "ar#)
%.) &rite about =.= ( :.? Procedure !$ "ar#)
3.) :tate Front office procedure for emergencie) !1, mar#)
<.) Explain +IP *rri.al procedure at Front de#) !$ "ar#)
0.) &rite a hort note C6D Form !0 "ar#)
$.) ;icu Euet *rri.al Procedure at Front ;e# !$ "ar#)
9.) ;icu Euet ;eparture Procedure at Front ;e# !$ "ar#)
A.) Explain the Follo'ing 5erm 'ith a neat format) !1, "ar#)
a.) +.P.O b.) "icellaneou charge c.) 5.* +oucher d.) =og ?oo#
Fill in the ?lan#7
1.) * guet 'ho i refued acomodation inpite of confirmed reer.ation i called
88888888888888888888 !5urn In- cancelled- turning a guet)
%.) 888888888888888888888888 i a mode of reer.ation !*irline- tra.el agent- telephone call)
3.) &hat i late charge mean)
<.) C6D form i eential document for all foreigner !5BF)F
0.) G:P mean
$.) ;oorman i not a part of uniformed taff !5BF)