Audit Pannes Disques Durs Aes

AES SONEL
Dossier ralis entre janvier et fevrier 2013 par :

SECEL BP : 15685 Douala
T/ : 33 43 88 64 fax : 33 43 74 93
E-mail : infodla@secelgroup.com

RAPPORT DE MISE A DISPOSITION DUN EXPERT HP
POUR LAUDIT SUR LA CAUSE DE PANNES
RECURRENTES DE DISQUES DURS SUR LES
SERVEUR DU DATACENTER

RAPPORT DAUDIT SUR LA CAUSE DE PANNES

Douala le 07 fevrier 2013
MISE A DISPOSITION DUN EXPERT HP Page 1 sur 77

1

SOMMAIRE
I. Cadre du travail ................................................................................................................ 2
II. DEMARCHE ........................................................................................................................... 2
III. COLLECTE DES DONNEES ......................................................................................... 3
Serveur HP PROLIANT dl320s G1, adresse IP : 10.250.90.4 .................. 3
Serveur HP PROLIANT dl360 G3, adresse IP : 10.250.90.15 ................ 12
Serveur HP PROLIANT dl380 G5, adresse IP : 10.250.90.133 ............. 41
IV. ANALYSE DES DONNEES ......................................................................................... 64
Serveur HP PROLIANT dl320s G1, adresse IP : 10.250.90.4 ................ 66
V. CONCLUSION .................................................................................................................... 75
VI. RECOMMANDATIONS ................................................................................................ 76



2
I. Cadre du travail
La DSI de AES Sonel a enregistr la perte dune vingtaine de disque dur, sur les Serveurs du
Datacenter durant lanne 2012.
Nous avons t sollicit pour dtermin la cause profonde de ces pannes rptition et propose des
solutions pour que cela narrive plus lavenir

II. DEMARCHE
La dmarche que nous avons adopte pour mener bien ce travail est la suivante
1. Collecte des donnes sur des chantillons de serveurs (non critiques) ayant enregistr ou non
des panne (dfauts dalimentation lectrique, temprature interne, diffrentes alertes
systmes, dure de fonctionnement des disques dur, firmware des peripheriques)
Discussion avec le personnel de la DSI sur dventuels incident survenu dans le datacenter
2. Analyse des donnes collectes pour identifier les vnements de nature a favorises les
pannes des disques durs , Comparaison des donnes aux standards recommands par le
constructeur HP, Analyse des carts
3. Conclusion
4. Recommandations



3

III. COLLECTE DES DONNEES
Les donnes collectes sur un chantillon de serveurs installs au DATACENTER.
Nous vous prsentons ci-dessous pour chacun des serveurs de lchantillon, un extrait des donnes
collectes
a. DONNEES SERVEURS

Serveur HP PROLIANT dl320s G1, adresse IP : 10.250.90.4
HP Insight Diagnostics Version 8.1.5.2890A
Computer Name: SONL01FS02PR
Overview
System
Product Name ProLiant DL320s G1
Serial Number USE826N230
Processor Package 1 (Socket 1, Core = 2) Intel Xeon Processor @ 2.66 Ghz
Operating system environment Microsoft(R) Windows(R) Server 2003, Standard Edition, Service Pack 1 (Build 3790)
Total memory 1024 Mbytes
Board 0
DIMM 1 ( DDR ) 1024 Mbytes (667 MHz)
DIMM 2 Not Installed
ECC memory installed Yes
Hardware PAE enabled No
Serial presence detect (SPD) information - DIMM 1
Memory type SDRAM DDR2
DIMM Description SPS-DIMM 1GB PC2-5300
Spare Part Number 432930-001
Single-Bit Threshold Exceeded Status No DIMM errors detected
Multi-Bit Status No DIMM errors detected
Single-Bit Threshold Count 0
Multi-Bit Count 0
Storage
Array Controller, HP P400, Slot 1 HP P400
Model HP P400
Firmware 5.20
Configured logical drives 3
Total Memory Size 512 Mbytes
Installed Memory 512 Mbytes
Usable Cache RAM 464 Mbytes
Battery 1 FAILED TO RECHARGE



4
Backplane Model HP DL320s
Backplane Revision 1.20
Serial Number P61630K9SW31RO
PCI Slot Number 1
World Wide Name 5001438002149E90
BIOS boot device order 3
Logical Volume 0, Controller Slot 1 Bus 0 32.2 Gbytes RAID 1
Status Code 0
Status Description OK
Model HP LOGICAL VOLUME
Firmware 5.20
Capacity 32.2 Gbytes
Device Path \\.\SCSI3:
Volume ID 0
Fault Tolerance RAID 1
Logical Drive Parameters
Controller Drive Count 12
Volume Drive Count 2
Drive Parameter Table
Stripe Size (physical blocks) 256
Logical Volume 1, Controller Slot 1 Bus 0 5.4 Gbytes RAID 1
Status Code 0
Status Description OK
Firmware 5.20
Capacity 5.4 Gbytes
Volume ID 0
Fault Tolerance RAID 1
Physical Hard Drive 1, Controller Slot 1 250.1 Gbytes - ATA GB0250EAFJF
Model ATA GB0250EAFJF
Firmware HPG6
Controller Array Controller, HP P400, Slot 1
Serial Number 9SF0SDJS
Temperature Not available
Cable Configuration connector is unknown
Connector 1I
Enclosure Number 1
Enclosure Bay 1
Drive type SATA Hard Disk
Negotiated link rate 1.5 Gbps



5
Read Errors Hard 0000004f
Read Errors Retry Recovered 00000000
Write Errors Hard 00000000
Write Errors Retry Recovered 00000000
Predictive Failure Errors 00000000
Drive Present and Operational Yes
Sectors Written 00000002ea2ffcf3
Physical Hard Drive 2, Controller Slot 1 250.1 Gbytes - ATA GB0250C8045
Model ATA GB0250C8045
Firmware HPG1
Serial Number 9SF0BLNR
Connector 1I
Enclosure Number 1
Enclosure Bay 2
Read Errors Hard 00000000
Sectors Written 00000019da331a7f
Logical Volume 2, Controller Slot 1 Bus 0 2000.2 Gbytes ADG RAID (INTERIM RECOVERY)
Status Code 3
Status Description INTERIM RECOVERY
Firmware 5.20
Volume ID 3
Fault Tolerance ADG RAID
Firmware HPG1
Serial Number 9SF0B83E



6
Connector 1I
Enclosure Number 1
Enclosure Bay 3
Sectors Written 000000011284ee18
Firmware HPG1
Serial Number 9SF0A4SQ
Connector 1I
Enclosure Number 1
Enclosure Bay 4
Sectors Written 00000001155bad6f
Firmware HPG1
Serial Number 9SF0B8AW
Connector 1I
Enclosure Number 1
Enclosure Bay 6



7
Sectors Written 00000001137d1ff7
Firmware HPG6
Serial Number 9SF0SEFE
Connector 1I
Enclosure Number 1
Enclosure Bay 7
Sectors Written 0000000743ca1d6d
Firmware HPG1
Serial Number 9SF0B7V5
Connector 1I
Enclosure Number 1
Enclosure Bay 8
Sectors Written 000000011b5521fe



8
Firmware HPG6
Serial Number 9SF0S089
Connector 1I
Enclosure Number 1
Enclosure Bay 9
Sectors Written 00000005f543cc6b
Firmware HPG1
Serial Number 9SF0BB29
Connector 1I
Enclosure Number 1
Enclosure Bay 11
Read Errors Hard 0000003a
Sectors Written 0000000112ff056d
Firmware HPG1
Serial Number 9SF09QZ8



9
Connector 1I
Enclosure Number 1
Enclosure Bay 12
Read Errors Hard 0000014b
Sectors Written 0000000112c6d5f9
FibreChannel Controller, Slot 2 ISP 2432 Fibre Channel Adapter
Model ISP 2432 Fibre Channel Adapter
Number of SCSI Channels reported by controller 1
Board ID 7040103Ch
PCI Bus 10
PCI Device Number 0
PCI Function Number 0
PCI Slot Number 2
Slot 2
USB Optical Drive 1 Optiarc CDRWDVD CRX890A
Type DVD-ROM
Model Optiarc CDRWDVD CRX890A
Firmware PH52
Logical Disks
C: Logical Disk 1 ~ 32.21GB
Volume Name System
File System NTFS
Size (Byte) 32207564800
Free Space (Byte) 9740570624
E: Logical Disk 2 ~ 2000.20GB
Volume Name DATA
File System NTFS
Size (Byte) 2000198881280
Free Space (Byte) 179364253696

Computer Name: SONL01FS02PR
Severity Class Last Update Initial Update Count Description
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Post Error - Message: 1610-Temperature violation detected Waiting 5 minutes for
system to cool - Error: 185
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST 5/09/2010 5/09/2010 1 Post Error - Message: 1610-Temperature violation detected Waiting 5 minutes for



10
Severity Class Last Update Initial Update Count Description
11:24 11:24 system to cool - Error: 185
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1
Caution POST
5/09/2010
11:24
5/09/2010
11:24
1



11



12

Serveur HP PROLIANT dl360 G3, adresse IP : 10.250.90.15
ACU Version 8.50.5.0
Diagnostic Module Version 5.2.43.0
INFOMGR Version 5.9.25.0
Time Generated Tuesday January 08, 2013 2:57:10PM

Device Summary:
Smart Array 5i in Embedded Slot

Consolidated Error Report:
Controller: Smart Array 5i in Embedded Slot
Device: Physical Drive 1:0
Message: Physical Drive State: Predictive failure. This physical drive is predicted to fail soon.

Report for Smart Array 5i in Embedded Slot
------------------------------------------

Smart Array 5i in Embedded Slot : Device Error Report

Device Severity Error
------------------ -------- ----------------------------------------------------------------------------------------
Physical Drive 1:0 Warning Physical Drive State: Predictive failure. This physical drive is predicted to fail soon.

Smart Array 5i in Embedded Slot : Identify Controller

Configured Logical Drives 1 (0x01)
Configuration Signature 0xa00005ac
RAM Firmware Revision 2.66
ROM Firmware Revision 2.66
Hardware Revision 0x01
Boot Block Revision 0.18
Drive Present Map 0x00000003
Position Device Status
-------- ------------------ -------------
0 Physical Drive 1:0 Informational
1 Physical Drive 1:1 Informational
Device Severity Error
------------------ -------- ----------------------------------------------------------------------------------------
Physical Drive 1:0 Warning Physical Drive State: Predictive failure. This physical drive is predicted to fail soon.



13

Smart Array 5i in Embedded Slot : Storage Enclosure at Box 1 : Drive Cage on Port J1 : Physical Drive 1:0 : Physical Drive Status
SCSI Bus 0 (0x00)
SCSIID 0 (0x00)
Block Size 512 Bytes Per Block (0x0200)
Total Blocks 72.8 GB (0x087aa6c0)
Reserved Blocks 0x00000440
Drive Model COMPAQ BD07285A25
Drive Serial Number 3HZ9QTJG00007522FEZG
Drive Firmware Revision HPB8
SCSI Inquiry Bits 0x3e
Compaq Drive Stamped Stamped For Monitoring (0x01)
Last Failure Reason Hot Removed (0x14)
Device Flags 0xcd
Position Device Flag Status
-------- ----------------------------- -------------
0 Drive Present And Operational Informational
2 Wide SCSI Transfers Enabled Informational
3 Synchronous Transfers Enabled Informational
6 Ultra SCSI Transfers Enabled Informational
7 Ultra2 SCSI Transfers Enabled Informational

More Device Flags 0x2f
-------- -------------------------------------------------------------------------------------- -------------
0 SMART Predictive Failure Supported Informational
1 SMART Predictive Failure Errors Are Recorded In The Factory MP Data For This Drive Warning
2 SMART Predictive Failure Is Enabled Informational
3 SMART Predictive Failure Errors Are Recorded In The Since Power MP Data For This Drive Warning
4 Device Attached To Internal Connector Informational
5 Configured Data Drive Informational

SCSI Lun 0x00
Yet More Device Flags 0x95
-------- --------------------------------------- -------------
0 DT Clocking Mode Informational
2 DT And ST Clocking Supported Informational
4 Supports Packetized SCSI Informational
7 Drive Write Cache Setting Is Changeable Informational
Smart Array 5i in Embedded Slot : Storage Enclosure at Box 1 : Drive Cage on Port J1 : Physical Drive 1:1 : Physical Drive Status



14

SCSI Bus 0 (0x00)
SCSIID 1 (0x01)
Block Size 512 Bytes Per Block (0x0200)
Total Blocks 72.8 GB (0x087aa6c0)
Reserved Blocks 0x00000440
Drive Model COMPAQ BF0728B26A
Drive Serial Number 3LQ0D7Z8000097281C78
Drive Firmware Revision HPB9
SCSI Inquiry Bits 0x32
Compaq Drive Stamped Not Stamped For Monitoring (0x00)
Last Failure Reason Timeout (0x07)
Device Flags 0xcd
-------- ----------------------------- -------------
0 Drive Present And Operational Informational
2 Wide SCSI Transfers Enabled Informational
3 Synchronous Transfers Enabled Informational
6 Ultra SCSI Transfers Enabled Informational
7 Ultra2 SCSI Transfers Enabled Informational

More Device Flags 0x25
-------- ------------------------------------- -------------
0 SMART Predictive Failure Supported Informational
2 SMART Predictive Failure Is Enabled Informational
4 Device Attached To Internal Connector Informational
5 Configured Data Drive Informational

SCSI Lun 0x00
Yet More Device Flags 0x95
-------- --------------------------------------- -------------
0 DT Clocking Mode Informational
2 DT And ST Clocking Supported Informational
4 Supports Packetized SCSI Informational
7 Drive Write Cache Setting Is Changeable Informational

HP ProLiant Integrated Management Log Viewer: SONL01SMS01PR

Description,Class,Code,Severity,Count,Update Time,Initial Time

POST Error: 1789-Drive Not Responding, Physical Drive,POST Messages,1,Caution,1,23/06/2004 00:01,23/06/2004 00:01
POST Error: 1787-Drive Array Operating in Interim Recovery Mode,POST Messages,1,Caution,1,23/06/2004 00:01,23/06/2004 00:01



15
POST Error: 1786-Drive Array Recovery Needed,POST Messages,1,Caution,1,23/02/2006 04:46,23/02/2006 04:46




POST Error: 1778-Drive Array Resuming Automatic Data Recovery Process,POST Messages,1,Caution,4,06/09/2007 20:56,06/09/2007
20:25
Corrected Memory Error threshold exceeded (System Memory, Memory Module 3),Main Memory,1,Caution,2,06/09/2007
21:15,06/09/2007 21:09
21:11
22:01
Network Adapter Link Down (Slot 0, Port 2),Network Adapter,2,Critical,11,07/01/2013 11:27,06/09/2007 22:27
22:30,06/09/2007 22:30
23:50,06/09/2007 23:27
23:41



Drive Array Device Failure (Slot 0, Bus 1, Bay 0),Drive Array Subsystem,2,Critical,1,02/06/2008 09:42,02/06/2008 09:42
Operating System failure (BugCheck, STOP: 0x000000F4 (0x00000003, 0x8C3A9878, 0x8C3A99DC, 0x8094C6E6)),Operating
System,1,Critical,1,02/06/2008 09:42,02/06/2008 09:42
POST Error: 1779-Drive Array Controller Detects Replacement Drives,POST Messages,1,Caution,3,02/06/2008 09:57,02/06/2008 09:44
POST Error: 301-Keyboard Error,POST Messages,1,Caution,1,02/06/2008 09:56,02/06/2008 09:56

POST Error: 1789-Drive Not Responding, Physical Drive,POST Messages,1,Caution,2,02/06/2008 10:37,02/06/2008 10:33
Drive Array Device Failure (Slot 0, Bus 1, Bay 1),Drive Array Subsystem,2,Critical,1,07/01/2013 11:22,07/01/2013 11:22



16

Nom de l'ordinateur: SONL01CTX01PR
Prsentation
Systme
Nom du produit ProLiant DL360 G5
Numro de srie CZJ849A20B
Package de processeurs 1 (Connecteur 1,
Cur = 4)
Intel Xeon Processeur @ 2.33 Ghz
Environnement du systme dèxploitation Microsoft(R) Windows(R) Server 2003, Enterprise Edition, Service Pack 2 (Build 3790)
Mmoire totale 2048 Mgaoctets
Carte 0
DIMM 1A ( DDR2-FBD ) 1024 Mgaoctets (667 MHz)
DIMM 2C Non install
DIMM 4C Non install
DIMM 5B Non install
DIMM 6D Non install
DIMM 7B Non install
DIMM 8D Non install
Mmoire ECC installe Oui
PAE matriel activ Non
Informations SPD (Serial Presence Detect) - DIMM 1
Type de mmoire DDR2 SDRAM FB-DIMM
Description DIMM
Numro de pice de rechange
Dpassement du seuil de bit unique -
tat
Aucune erreur DIMM dtecte
tat des bits multiples Aucune erreur DIMM dtecte
Seuil de bit unique 0
Nombre de bits multiples 0
Description DIMM
tat
Units de stockage
Disque optique 1 HL-DT-ST DVDRAM GSA-T40L at Principal/Matre
Type DVD+R
Capacit Support non install
Connecteur Principal/Matre
Contrleur RAID, HP E200i, Connecteur 0 HP E200i



17
Modle HP E200i
Microprogramme 1.78
Units logiques configures 2
Taille totale de la mmoire 128 Mgaoctets
Mmoire installe 128 Mgaoctets
Carte mmoire RAM utilisable 96 Mgaoctets
Batterie 1 OK
Numro de srie PR8BMP5520
Numro de connecteur PCI 0
Dsignation internationale 5001438003876BD8
Volume logique 0, Contrleur Connecteur 0 Bus 0 146.8 Gigaoctets RAID 0
Code d`tat 0
Description de l`tat OK
Modle HP LOGICAL VOLUME
Microprogramme 1.78
Capacit 146.8 Gigaoctets
Chemin du priphrique \\.\SCSI2:
ID du volume 0
Tolrance aux dfaillances RAID 0
Paramtres dùnit logique
Nombre dùnits de contrleur 2
Nombre dùnits de volume 1
Table des paramtres dùnits
Taille de stripe (blocs physiques) 256
Disque dur physique 1, Contrleur Connecteur 0 146.8 Gigaoctets 10K RPM - HP DG146BB976
Modle HP DG146BB976
Microprogramme HPDC
Contrleur Contrleur RAID, HP E200i, Connecteur 0
Vitesse de rotation 10K RPM
Numro de srie 3NM7Q39200009913LSY7
Temprature 30 Degrees Celsius
Configuration du cble
Chemin de donnes 16 bits sur un cble avec 16 ID SCSI pris
en charge
Connecteur 1I
Numro de botier 1
Baie de botier 1
Type dùnit Disque dur SAS
Vitesse de liaison ngocie 3 Gbps
Erreurs de lecture graves 00000000
Erreurs de lecture (nouvel essai russi) 00000000
Erreurs d`criture graves 00000001
Erreurs d`criture (nouvel essai russi) 00000001
Erreurs de panne prdictive 00001fa7
Unit prsente et oprationnelle Oui
Secteurs crits 000000045e10bb07



18
Code d`tat 0
Microprogramme 1.78
ID du volume 0
Modle HP DG146BB976
Microprogramme HPDC
Contrleur Contrleur RAID, HP E200i, Connecteur 0
Numro de srie 3NM7PYRD00009913K65H
en charge
Connecteur 1I
Numro de botier 1
Baie de botier 2
Erreurs de panne prdictive 00000000
Secteurs crits 0000000000197a0c
Disques logiques
C: Disque logique 1 ~ 83.89GB
Nom de volume
Systme de fichiers NTFS
Taille (octet) 83888435200
Espace libre (octet) 63354961920
E: Disque logique 2 ~ 62.89GB
Nom de volume DATA



19

Gravit Classe
Dernire mise
jour
Premire mise
jour
Comptage Description
Repaired Power Supply 8/04/2008 1:58 0/00/00 0:00 2
Failure - Chassis Name: - Error: General Failure - Chassis Id: 0 -
Chassis Type: Main system or external slots - Chassis Port: 0
Caution POST 8/03/2008 0:00 8/03/2008 0:00 1
Post Error - Message: 1615-Power Supply Failure or Power Supply
Unplugged in Bay 2 - Error: 208
Caution POST 8/03/2008 0:00 8/03/2008 0:00 1
Post Error - Message: Power Supply Solution Not Fully Redundant -
Error: 186
Caution POST 8/03/2008 0:01 8/03/2008 0:01 1 Post Error - Message: 1785-Drive Array not Configured - Error: 85
Caution Power Supply 8/03/2008 0:02 8/03/2008 0:02 1
Caution POST 8/03/2008 0:02 8/03/2008 0:02 1
Caution POST 8/03/2008 0:02 8/03/2008 0:02 1
Error: 186
Caution POST 8/03/2008 0:02 8/03/2008 0:02 1
Post Error - Message: 1794-Drive Array - Array Accelerator Battery
Charge Low - Error: 94
Caution POST 8/04/2008 1:55 8/04/2008 1:55 1
Caution POST 8/04/2008 1:55 8/04/2008 1:55 1
Error: 186
Caution POST 8/04/2008 1:55 8/04/2008 1:55 1
Post Error - Message: 1794-Drive Array - Array Accelerator Battery
Charge Low - Error: 94
Not Redundant - Chassis Name: - Chassis Id: 0 - Chassis Type: Main
system or external slots - Chassis Port: 0
Failed
Network
Adapter
1/09/2009 13:58 1/07/2009 10:24 7
Link Down - Chassis Name: - Slot: 0 - Chassis Id: 0 - Chassis Type:
Main system or external slots - Chassis Port: 2
Failed
Network
Adapter
1/07/2009 10:45 1/07/2009 10:24 3
Failed
Network
Adapter
1/07/2009 11:47 1/07/2009 11:31 2
Repaired
Network
Adapter
1/08/2009 12:21 1/08/2009 11:47 1
Repaired
Machine
Environment
3/18/2009 0:11 3/18/2009 0:11 1
Overheat - Chassis Name: - Temp: 40 - Fan Zone Type: Ambient -
Zone Id: 2 - Chassis Id: 0 - Chassis Type: Main system or external
slots - Chassis Port: 0
Repaired
Operating
System
3/18/2009 0:11 3/18/2009 0:11 1 Auto Shutdown - Cause: Overheat
Info
Operating
System
3/18/2009 0:12 3/18/2009 0:11 6 Auto Shutdown - Cause: Temp Abort
Repaired
Machine
Environment
3/18/2009 0:11 3/18/2009 0:11 1
Repaired
Operating
System
Repaired
Machine
Environment
3/18/2009 0:11 3/18/2009 0:11 1
Repaired
Operating
System



20
Gravit Classe
Dernire mise
jour
Premire mise
jour
Repaired
Machine
Environment
3/18/2009 0:12 3/18/2009 0:11 1
Repaired
Operating
System
Repaired
Machine
Environment
3/18/2009 0:12 3/18/2009 0:12 1
Repaired
Operating
System
Repaired
Machine
Environment
3/18/2009 0:12 3/18/2009 0:12 1
Repaired
Operating
System
Caution
Machine
Environment
3/18/2009 0:12 3/18/2009 0:12 1
Failed
Operating
System
Repaired
Machine
Environment
3/18/2009 1:48 3/18/2009 0:15 1
Caution POST 3/18/2009 0:14 3/18/2009 0:14 1
Post Error - Message: 1610-Temperature violation detected Waiting
5 minutes for system to cool - Error: 185
Repaired
Network
Adapter
3/26/2009 21:05 3/26/2009 20:55 1
Repaired
Machine
Environment
3/29/2009 9:56 3/29/2009 9:56 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
3/29/2009 9:56 3/29/2009 9:56 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 10:40 3/29/2009 9:56 2
Failed
Operating
System
Caution POST 3/29/2009 9:58 3/29/2009 9:58 1
Repaired
Network
Adapter
5/02/2009 11:21 5/02/2009 11:17 1
Repaired
Machine
Environment
5/26/2009 2:15 5/26/2009 2:15 1
Repaired
Operating
System
Info
Operating
System
Repaired Machine 5/26/2009 2:15 5/26/2009 2:15 1 Overheat - Chassis Name: - Temp: 40 - Fan Zone Type: Ambient -



21
Gravit Classe
Dernire mise
jour
Premire mise
jour
Environment Zone Id: 2 - Chassis Id: 0 - Chassis Type: Main system or external
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:16 5/26/2009 2:16 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:16 5/26/2009 2:16 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:16 5/26/2009 2:16 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:16 5/26/2009 2:16 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:17 5/26/2009 2:17 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:17 5/26/2009 2:17 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:17 5/26/2009 2:17 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:34 5/26/2009 2:17 2
Failed
Operating
System
Caution POST 5/26/2009 2:19 5/26/2009 2:19 1
Repaired
Network
Adapter
6/25/2009 19:39 6/25/2009 19:35 1
Repaired
Network
Adapter
7/11/2009 17:36 7/11/2009 17:32 1
Repaired
Network
Adapter
8/20/2009 8:48 8/20/2009 8:46 1
Failed ASR 10/29/2009 10:38
10/29/2009
10:38
1 Reset
Repaired
Machine
Environment
11/05/2009 19:36
11/05/2009
19:36
1



22
Gravit Classe
Dernire mise
jour
Premire mise
jour
Repaired
Operating
System
11/05/2009 19:36
11/05/2009
19:36
1 Auto Shutdown - Cause: Overheat
Info
Operating
System
11/05/2009 19:37
11/05/2009
19:36
2 Auto Shutdown - Cause: Temp Abort
Repaired
Machine
Environment
11/05/2009 19:37
11/05/2009
19:37
1
Repaired
Operating
System
11/05/2009 19:37
11/05/2009
19:37
Repaired
Machine
Environment
11/05/2009 20:15
11/05/2009
19:37
2
Failed
Operating
System
11/05/2009 19:37
11/05/2009
19:37
Caution POST 11/05/2009 19:38
11/05/2009
19:38
1
Repaired
Machine
Environment
1/09/2010 15:35 1/09/2010 15:35 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
1/09/2010 15:35 1/09/2010 15:35 1
Repaired
Operating
System
Repaired
Machine
Environment
1/09/2010 16:45 1/09/2010 15:35 2
Failed
Operating
System
Caution POST 1/09/2010 15:37 1/09/2010 15:37 1
Repaired
Network
Adapter
2/14/2010 12:56 2/14/2010 12:54 1
Failed
Operating
System
5/06/2010 12:49 5/06/2010 12:49 1
System Crash - Message: BugCheck, STOP: 0x0000008E
(0xC0000005, 0x80929979, 0xB52F4BDC, 0x00000000)
Caution
Machine
Environment
5/09/2010 10:00 5/09/2010 10:00 1
Failed
Operating
System
Repaired
Machine
Environment
5/09/2010 11:41 5/09/2010 10:02 1
Caution POST 5/09/2010 10:01 5/09/2010 10:01 1
Failed
Operating
System
8/01/2010 4:09 8/01/2010 4:09 1
System Crash - Message: BugCheck, STOP: 0x00000024
(0x0019033D, 0xB65B6328, 0xB65B6024, 0xF7174024)
Caution POST 8/15/2010 0:31 8/15/2010 0:31 1 Post Error - Message: 1615-Power Supply Failure or Power Supply



23
Gravit Classe
Dernire mise
jour
Premire mise
jour
Caution POST 8/15/2010 0:31 8/15/2010 0:31 1
Error: 186
Caution POST 8/16/2010 8:34 8/16/2010 8:34 1
Caution POST 8/16/2010 8:34 8/16/2010 8:34 1
Error: 186
Caution POST 8/16/2010 8:34 8/16/2010 8:34 1
Post Error - Message: 1792-Drive Array Reports Valid Data Found
in Array Accelerator - Error: 92
Caution POST 8/16/2010 9:19 8/16/2010 9:19 1
Caution POST 8/16/2010 9:19 8/16/2010 9:19 1
Error: 186
Caution POST 8/20/2010 9:54 8/20/2010 9:54 1
Caution POST 8/20/2010 9:54 8/20/2010 9:54 1
Error: 186
Repaired
Network
Adapter
9/01/2010 14:42 9/01/2010 14:16 1
Caution POST 1/27/2011 16:22 1/27/2011 16:22 1
Caution POST 1/27/2011 16:22 1/27/2011 16:22 1
Error: 186
Caution POST 1/31/2011 13:20 1/31/2011 13:20 1
Caution POST 1/31/2011 13:20 1/31/2011 13:20 1
Error: 186
Failed
Operating
System
1/31/2011 22:12 1/31/2011 22:12 1
System Crash - Message: BugCheck, STOP: 0x000000D0
(0x00000008, 0xD0000002, 0x00000000, 0x80899707)
Caution POST 1/31/2011 22:09 1/31/2011 22:09 1
Caution POST 1/31/2011 22:09 1/31/2011 22:09 1
Error: 186
Caution POST 2/01/2011 7:29 2/01/2011 7:29 1
Caution POST 2/01/2011 7:29 2/01/2011 7:29 1
Error: 186
Caution POST 3/31/2011 13:01 3/31/2011 13:01 1
Caution POST 3/31/2011 13:01 3/31/2011 13:01 1
Error: 186



24
Gravit Classe
Dernire mise
jour
Premire mise
jour
Caution POST 4/02/2011 15:51 4/02/2011 15:51 1
Error: 186
Caution POST 6/07/2011 15:50 6/07/2011 15:50 1
Caution POST 6/07/2011 15:50 6/07/2011 15:50 1
Error: 186
Caution POST 7/20/2011 10:21 7/20/2011 10:21 1
Caution POST 7/20/2011 10:21 7/20/2011 10:21 1
Error: 186
Caution POST 8/23/2011 12:13 8/23/2011 12:13 1
Caution POST 8/23/2011 12:13 8/23/2011 12:13 1
Error: 186
Caution POST 8/26/2011 10:30 8/26/2011 10:30 1
Caution POST 8/26/2011 10:30 8/26/2011 10:30 1
Error: 186
Caution POST 9/20/2011 14:35 9/20/2011 14:35 1
Caution POST 9/20/2011 14:35 9/20/2011 14:35 1
Error: 186
Caution POST 9/28/2011 13:19 9/28/2011 13:19 1
Caution POST 9/28/2011 13:19 9/28/2011 13:19 1
Error: 186
Caution POST 9/28/2011 13:58 9/28/2011 13:58 1
Caution POST 9/28/2011 13:58 9/28/2011 13:58 1
Error: 186
Caution POST 9/28/2011 14:02 9/28/2011 14:02 1
Caution POST 9/28/2011 14:02 9/28/2011 14:02 1
Error: 186
Caution POST 9/28/2011 14:23 9/28/2011 14:23 1
Caution POST 9/28/2011 14:23 9/28/2011 14:23 1
Error: 186



25
Gravit Classe
Dernire mise
jour
Premire mise
jour
Caution POST 11/03/2011 9:33 11/03/2011 9:33 1
Error: 186
Repaired
Network
Adapter
11/04/2011 17:32
11/04/2011
17:30
1
Repaired
Network
Adapter
12/11/2011 18:22
12/11/2011
12:36
4
Caution POST 12/15/2011 9:26 12/15/2011 9:26 1
Caution POST 12/15/2011 9:26 12/15/2011 9:26 1
Error: 186
Caution POST 6/11/2012 13:05 6/11/2012 13:05 1
Caution POST 6/11/2012 13:05 6/11/2012 13:05 1
Error: 186
Caution POST 6/11/2012 13:05 6/11/2012 13:05 1
Post Error - Message: 1720-S.M.A.R.T. Hard Drive Detects
Imminent Failure - Error: 200
Caution POST 8/14/2012 12:50 8/14/2012 12:50 1
Caution POST 8/14/2012 12:50 8/14/2012 12:50 1
Error: 186
Caution POST 8/14/2012 12:50 8/14/2012 12:50 1
Caution POST 8/16/2012 8:15 8/16/2012 8:15 1
Caution POST 8/16/2012 8:15 8/16/2012 8:15 1
Error: 186
Caution POST 8/16/2012 8:15 8/16/2012 8:15 1
Caution POST 9/12/2012 9:55 9/12/2012 9:55 1
Caution POST 9/12/2012 9:55 9/12/2012 9:55 1
Error: 186
Caution POST 9/12/2012 9:55 9/12/2012 9:55 1
Caution POST 1/03/2013 8:47 1/03/2013 8:47 1
Caution POST 1/03/2013 8:47 1/03/2013 8:47 1
Error: 186
Caution POST 1/03/2013 8:47 1/03/2013 8:47 1
Info Maintenance 1/08/2013 12:20 1/08/2013 12:20 1 Note - Text: Remarque sur Insight Diagnostics: Disque dur physique



26
Gravit Classe
Dernire mise
jour
Premire mise
jour
1, Contrleur Connecteur 0-Diagnostic: chec



27

Prsentation
Systme
Numro de srie CZC8476HW1
Cur = 4)
Cur = 4)
Carte 0
DIMM 2C Non install
DIMM 4C Non install
DIMM 5B ( DDR2-FBD ) 2048 Mgaoctets (667 MHz)
DIMM 6D Non install
DIMM 8D Non install
Description DIMM
tat
Description DIMM
tat
Description DIMM



28
tat
Description DIMM
tat
Units de stockage
Disque optique 1 TEAC DV-W28E-RW at Principal/Matre
Type DVD+R
Contrleur RAID, HP P400, Connecteur 3 HP P400
Modle HP P400
Microprogramme 5.20
Batterie 1 OK
Numro de srie PAFGL0M9VWI0BF
Dsignation internationale 5001438002833028
Code d`tat 0
Microprogramme 5.20
ID du volume 0
Modle HP DG146BB976
Microprogramme HPDC



29
Contrleur Contrleur RAID, HP P400, Connecteur 3
Numro de srie 3NM7P5DR00009912YB5R
en charge
Connecteur 2I
Numro de botier 1
Baie de botier 1
Secteurs crits 00000007ff608dc7
Code d`tat 0
Microprogramme 5.20
ID du volume 0
Modle HP DG146BB976
Microprogramme HPDC
Numro de srie 3NM7Q3CF00009910VQAW
en charge
Connecteur 2I
Numro de botier 1
Baie de botier 2



30
Secteurs crits 0000000000193ed1
Disques logiques
Nom de volume
Nom de volume DATA

Gravit Classe Dernire mise jour
Premire mise
jour
Caution POST 8/03/2008 0:00 8/03/2008 0:00 1
Post Error - Message: 1615-Power Supply Failure or Power
Supply Unplugged in Bay 2 - Error: 208
Caution POST 8/04/2008 2:37 8/04/2008 2:37 1
Not Redundant - Chassis Name: - Chassis Id: 0 - Chassis Type:
Caution POST 8/10/2008 23:38 8/10/2008 23:38 1
Post Error - Message: 1792-Drive Array Reports Valid Data
Found in Array Accelerator - Error: 92
Failed
Network
Adapter
8/12/2008 1:07 8/11/2008 0:02 4
Link Down - Slot: 0 - Chassis Id: 0 - Chassis Type: Main system
or external slots - Chassis Port: 2 - Chassis Name:
Failed
Network
Adapter
8/11/2008 0:07 8/11/2008 0:07 1
Failed
Network
Adapter
8/11/2008 1:07 8/11/2008 1:07 1
Repaired
Network
Adapter
8/12/2008 1:35 8/12/2008 1:07 1
Repaired
Network
Adapter
1/14/2009 14:58 1/14/2009 14:40 1
Repaired
Machine
Environment
3/17/2009 23:44 3/17/2009 23:44 1
Repaired Operating 3/17/2009 23:44 3/17/2009 23:44 1 Auto Shutdown - Cause: Overheat



31
Premire mise
jour
System
Info
Operating
System
Repaired
Machine
Environment
3/17/2009 23:44 3/17/2009 23:44 1
Repaired
Operating
System
Repaired
Machine
Environment
3/17/2009 23:44 3/17/2009 23:44 1
Repaired
Operating
System
Repaired
Machine
Environment
3/17/2009 23:44 3/17/2009 23:44 1
Repaired
Operating
System
Repaired
Machine
Environment
3/17/2009 23:44 3/17/2009 23:44 1
Repaired
Operating
System
Caution
Machine
Environment
3/17/2009 23:44 3/17/2009 23:44 1
Failed
Operating
System
Caution
Machine
Environment
3/17/2009 23:47 3/17/2009 23:47 1
Caution POST 3/17/2009 23:47 3/17/2009 23:47 1
Post Error - Message: 1610-Temperature violation detected
Waiting 5 minutes for system to cool - Error: 185
Repaired
Machine
Environment
3/18/2009 1:55 3/18/2009 1:42 1
Caution POST 3/18/2009 1:42 3/18/2009 1:42 1
Repaired
Machine
Environment
3/18/2009 1:55 3/18/2009 1:55 1
Repaired
Operating
System
Info
Operating
System
Repaired
Network
Adapter
3/26/2009 21:05 3/26/2009 20:53 1
Repaired
Machine
Environment
3/29/2009 8:47 3/29/2009 8:47 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
3/29/2009 8:47 3/29/2009 8:47 1



32
Premire mise
jour
Repaired
Operating
System
Caution
Machine
Environment
3/29/2009 8:47 3/29/2009 8:47 1
Failed
Operating
System
Caution
Machine
Environment
3/29/2009 8:50 3/29/2009 8:50 1
Caution POST 3/29/2009 8:49 3/29/2009 8:49 1
Repaired
Machine
Environment
3/29/2009 11:13 3/29/2009 10:26 5
Caution POST 3/29/2009 10:25 3/29/2009 10:25 1
Caution POST 3/29/2009 10:31 3/29/2009 10:31 1
Caution POST 3/29/2009 10:33 3/29/2009 10:33 1
Caution POST 3/29/2009 10:34 3/29/2009 10:34 1
Repaired
Machine
Environment
3/29/2009 11:13 3/29/2009 11:13 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
3/29/2009 11:13 3/29/2009 11:13 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 11:13 3/29/2009 11:13 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 11:14 3/29/2009 11:13 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 11:15 3/29/2009 11:15 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:29 3/29/2009 13:29 1
Repaired
Operating
System



33
Premire mise
jour
Info
Operating
System
Repaired
Machine
Environment
3/29/2009 13:29 3/29/2009 13:29 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:31 3/29/2009 13:31 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:31 3/29/2009 13:31 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:32 3/29/2009 13:31 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:33 3/29/2009 13:33 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:33 3/29/2009 13:33 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:33 3/29/2009 13:33 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:34 3/29/2009 13:33 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:42 3/29/2009 13:42 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:43 3/29/2009 13:42 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 13:43 3/29/2009 13:43 1



34
Premire mise
jour
System
Repaired
Machine
Environment
3/29/2009 13:43 3/29/2009 13:43 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 14:26 3/29/2009 13:43 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
4/13/2009 20:26 4/13/2009 20:26 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
4/13/2009 20:26 4/13/2009 20:26 1
Repaired
Operating
System
Repaired
Machine
Environment
4/13/2009 20:31 4/13/2009 20:26 2
Failed
Operating
System
Caution POST 4/13/2009 20:28 4/13/2009 20:28 1
Repaired
Network
Adapter
5/02/2009 11:20 5/02/2009 11:18 1
Repaired
Machine
Environment
5/26/2009 1:46 5/26/2009 1:46 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
5/26/2009 1:47 5/26/2009 1:47 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 1:47 5/26/2009 1:47 1
Repaired
Operating
System
Caution
Machine
Environment
5/26/2009 1:47 5/26/2009 1:47 1
Failed
Operating
System



35
Premire mise
jour
Repaired
Machine
Environment
5/26/2009 2:39 5/26/2009 1:49 1
Caution POST 5/26/2009 1:48 5/26/2009 1:48 1
Repaired
Machine
Environment
5/26/2009 2:39 5/26/2009 2:39 1
Repaired
Operating
System
Info
Operating
System
Repaired
Network
Adapter
6/25/2009 19:37 6/25/2009 19:35 1
Caution
Machine
Environment
6/27/2009 12:11 6/27/2009 12:11 1
Failed
Operating
System
Repaired
Machine
Environment
6/27/2009 12:25 6/27/2009 12:13 1
Caution POST 6/27/2009 12:12 6/27/2009 12:12 1
Repaired
Network
Adapter
7/11/2009 17:35 7/11/2009 17:33 1
Repaired
Machine
Environment
10/14/2009 23:54 10/14/2009 23:54 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
10/15/2009 0:18 10/14/2009 23:54 2
Failed
Operating
System
Caution POST 10/14/2009 23:55 10/14/2009 23:55 1
Repaired
Machine
Environment
11/05/2009 19:13 11/05/2009 19:13 1
Repaired
Operating
System
Info
Operating
System
Caution
Machine
Environment
11/05/2009 19:16 11/05/2009 19:13 2
Failed
Operating
System
Caution POST 11/05/2009 19:15 11/05/2009 19:15 1
Caution
Machine
Environment
11/05/2009 19:55 11/05/2009 19:55 1



36
Premire mise
jour
Repaired
Machine
Environment
11/05/2009 20:13 11/05/2009 20:00 1
Caution POST 11/05/2009 20:00 11/05/2009 20:00 1
Repaired
Machine
Environment
1/09/2010 15:10 1/09/2010 15:10 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
1/09/2010 15:11 1/09/2010 15:10 1
Repaired
Operating
System
Repaired
Machine
Environment
1/09/2010 15:12 1/09/2010 15:12 1
Repaired
Operating
System
Repaired
Machine
Environment
1/09/2010 15:12 1/09/2010 15:12 1
Repaired
Operating
System
Caution
Machine
Environment
1/09/2010 15:12 1/09/2010 15:12 1
Failed
Operating
System
Repaired
Machine
Environment
1/09/2010 16:40 1/09/2010 15:14 1
Caution POST 1/09/2010 15:14 1/09/2010 15:14 1
Repaired
Machine
Environment
4/28/2010 16:06 4/28/2010 16:06 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
4/28/2010 16:14 4/28/2010 16:06 1
Repaired
Operating
System
Repaired
Machine
Environment
4/28/2010 16:14 4/28/2010 16:14 1
Repaired
Operating
System
Repaired Machine 5/09/2010 9:42 5/09/2010 9:42 1 Overheat - Chassis Name: - Temp: 39 - Fan Zone Type: Ambient -



37
Premire mise
jour
Environment Zone Id: 2 - Chassis Id: 0 - Chassis Type: Main system or external
Repaired
Operating
System
Info
Operating
System
Caution
Machine
Environment
5/09/2010 9:43 5/09/2010 9:43 1
Failed
Operating
System
Caution
Machine
Environment
5/09/2010 9:45 5/09/2010 9:45 1
Caution POST 5/09/2010 9:43 5/09/2010 9:43 1
Caution
Machine
Environment
5/09/2010 10:42 5/09/2010 10:24 2
Caution POST 5/09/2010 10:22 5/09/2010 10:22 1
Caution POST 5/09/2010 10:41 5/09/2010 10:41 1
Repaired
Machine
Environment
5/09/2010 12:24 5/09/2010 11:06 2
Caution POST 5/09/2010 11:04 5/09/2010 11:04 1
Caution POST 5/09/2010 11:21 5/09/2010 11:21 1
Repaired
Machine
Environment
5/09/2010 12:24 5/09/2010 12:24 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
5/09/2010 12:25 5/09/2010 12:25 1
Repaired
Operating
System
Caution
Machine
Environment
7/04/2010 13:02 7/04/2010 13:00 2
Failed
Operating
System
Caution POST 7/04/2010 12:59 7/04/2010 12:59 1
Caution
Machine
Environment
7/04/2010 13:40 7/04/2010 13:40 1
Repaired
Machine
Environment
7/04/2010 14:46 7/04/2010 14:10 1
Caution POST 7/04/2010 14:08 7/04/2010 14:08 1 Post Error - Message: 1610-Temperature violation detected



38
Premire mise
jour
Repaired
Machine
Environment
7/04/2010 14:53 7/04/2010 14:53 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
7/04/2010 14:53 7/04/2010 14:53 1
Repaired
Operating
System
Repaired
Machine
Environment
7/04/2010 15:32 7/04/2010 14:53 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
7/04/2010 15:32 7/04/2010 15:32 1
Repaired
Operating
System
Caution POST 8/15/2010 0:31 8/15/2010 0:31 1
Caution POST 8/16/2010 8:34 8/16/2010 8:34 1
Caution POST 8/16/2010 9:19 8/16/2010 9:19 1
Repaired
Network
Adapter
9/01/2010 14:41 9/01/2010 14:17 1
Caution POST 1/31/2011 12:30 1/31/2011 12:30 1
Caution POST 2/01/2011 7:34 2/01/2011 7:34 1
Caution POST 4/02/2011 15:48 4/02/2011 15:48 1
Caution POST 4/06/2011 19:18 4/06/2011 19:18 1
Caution POST 4/09/2011 5:01 4/09/2011 5:01 1
Caution POST 5/04/2011 14:25 5/04/2011 14:25 1



39
Premire mise
jour
Caution POST 5/04/2011 14:52 5/04/2011 14:52 1
Caution POST 5/04/2011 15:00 5/04/2011 15:00 1
Caution POST 5/04/2011 15:14 5/04/2011 15:14 1
Caution POST 5/04/2011 15:38 5/04/2011 15:38 1
Caution POST 5/04/2011 15:49 5/04/2011 15:49 1
Caution POST 5/04/2011 15:56 5/04/2011 15:56 1
Caution POST 5/04/2011 16:00 5/04/2011 16:00 1
Caution POST 5/04/2011 16:01 5/04/2011 16:01 1
Caution POST 8/23/2011 12:13 8/23/2011 12:13 1
Caution POST 8/26/2011 21:57 8/26/2011 21:57 1
Caution POST 8/31/2011 10:36 8/31/2011 10:36 1
Caution POST 9/20/2011 14:35 9/20/2011 14:35 1
Caution POST 9/20/2011 14:41 9/20/2011 14:41 1
Caution POST 9/20/2011 14:45 9/20/2011 14:45 1
Caution POST 9/20/2011 14:51 9/20/2011 14:51 1
Caution POST 11/04/2011 8:26 11/04/2011 8:26 1
Failed
Network
Adapter
11/04/2011 17:29 11/04/2011 17:29 1
Failed
Network
Adapter
12/11/2011 12:37 12/11/2011 12:37 1
Repaired
Network
Adapter
12/11/2011 18:23 12/11/2011 13:25 3
Caution POST 1/10/2012 12:07 1/10/2012 12:07 1



40
Premire mise
jour
Caution POST 4/02/2012 8:51 4/02/2012 8:51 1
Caution POST 6/11/2012 13:05 6/11/2012 13:05 1
Caution POST 9/12/2012 9:55 9/12/2012 9:55 1
Caution POST 12/07/2012 9:30 12/07/2012 9:30 1
Info Maintenance 1/08/2013 12:35 1/08/2013 12:35 1
Note - Text: Remarque sur Insight Diagnostics: Disque dur
physique 1, Contrleur Connecteur 3-Diagnostic: chec



41

Prsentation
Systme
Numro de srie CZC8476HTH
Cur = 4)
Cur = 4)
Carte 0
DIMM 2C Non install
DIMM 4C Non install
DIMM 6D Non install
DIMM 8D Non install
Description DIMM
tat
Description DIMM
tat
Description DIMM



42
tat
Description DIMM
tat
Units de stockage
Disque optique 1 TEAC DV-W28E-RW at Principal/Matre
Type DVD+R
Contrleur RAID, HP P400, Connecteur 3 HP P400
Modle HP P400
Microprogramme 5.20
Batterie 1 OK
Numro de srie PAFGL0M9VWK0J7
Dsignation internationale 5001438002865728
Code d`tat 0
Microprogramme 5.20
ID du volume 0
Modle HP DG146BB976
Microprogramme HPDC



43
Numro de srie 3NM7QKTV00009913LHP9
en charge
Connecteur 2I
Numro de botier 1
Baie de botier 1
Secteurs crits 00000007f34719cb
Code d`tat 0
Microprogramme 5.20
ID du volume 0
Modle HP DG146BB976
Microprogramme HPDC
Numro de srie 3NM7NQ1E00009912VFXG
en charge
Connecteur 2I
Numro de botier 1
Baie de botier 2



44
Secteurs crits 000000000019211b
Disques logiques
Nom de volume
Nom de volume DATA

Gravit Classe
Dernire mise
jour
Premire mise
jour
Caution POST 8/03/2008 0:00 8/03/2008 0:00 1
Caution POST 8/03/2008 0:01 8/03/2008 0:01 1
Post Error - Message: 1785-Drive Array not Configured - Error:
85
Caution POST 8/07/2008 19:48 8/07/2008 19:48 1
Post Error - Message: 1794-Drive Array - Array Accelerator
Battery Charge Low - Error: 94
Failed
Network
Adapter
12/08/2011 17:54 1/07/2009 15:00 28
Failed
Network
Adapter
1/07/2009 15:15 1/07/2009 15:00 3
Repaired
Network
Adapter
1/08/2009 12:16 1/08/2009 12:06 1
Caution
Machine
Environment
3/17/2009 23:59 3/17/2009 23:59 1
Overheat - Chassis Name: - Temp: 40 - Fan Zone Type:
Ambient - Zone Id: 2 - Chassis Id: 0 - Chassis Type: Main
Failed
Operating
System
Caution
Machine
Environment
3/18/2009 0:02 3/18/2009 0:02 1
Caution POST 3/18/2009 0:02 3/18/2009 0:02 1
Repaired
Machine
Environment
3/18/2009 1:47 3/18/2009 1:15 5



45
Gravit Classe
Dernire mise
jour
Premire mise
jour
Caution POST 3/18/2009 1:15 3/18/2009 1:15 1
Caution POST 3/18/2009 1:16 3/18/2009 1:16 1
Caution POST 3/18/2009 1:39 3/18/2009 1:39 1
Failed
Network
Adapter
3/18/2009 1:57 3/18/2009 1:57 1
Caution POST 3/21/2009 23:13 3/21/2009 23:13 1
Caution POST 3/21/2009 23:13 3/21/2009 23:13 1
Post Error - Message: 1794-Drive Array - Array Accelerator
Battery Charge Low - Error: 94
Failed
Network
Adapter
3/21/2009 23:15 3/21/2009 23:15 1
Repaired
Network
Adapter
3/26/2009 21:06 3/26/2009 20:56 1
Repaired
Machine
Environment
3/29/2009 9:28 3/29/2009 9:28 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
3/29/2009 9:29 3/29/2009 9:29 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 9:30 3/29/2009 9:29 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 9:33 3/29/2009 9:33 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 9:33 3/29/2009 9:33 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 9:33 3/29/2009 9:33 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 9:33 3/29/2009 9:33 1
Repaired
Operating
System
Repaired Machine 3/29/2009 9:33 3/29/2009 9:33 1 Overheat - Chassis Name: - Temp: 39 - Fan Zone Type:



46
Gravit Classe
Dernire mise
jour
Premire mise
jour
Environment Ambient - Zone Id: 2 - Chassis Id: 0 - Chassis Type: Main
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 9:34 3/29/2009 9:34 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 9:35 3/29/2009 9:34 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 9:35 3/29/2009 9:35 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 9:36 3/29/2009 9:36 1
Repaired
Operating
System
Repaired
Machine
Environment
3/29/2009 10:39 3/29/2009 9:38 2
Failed
Operating
System
Caution POST 3/29/2009 9:40 3/29/2009 9:40 1
Failed
Network
Adapter
3/29/2009 10:52 3/29/2009 10:52 1
Repaired
Network
Adapter
5/02/2009 11:21 5/02/2009 11:17 1
Repaired
Machine
Environment
5/26/2009 2:17 5/26/2009 2:17 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
5/26/2009 2:18 5/26/2009 2:17 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:18 5/26/2009 2:18 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:18 5/26/2009 2:18 1



47
Gravit Classe
Dernire mise
jour
Premire mise
jour
System
Repaired
Machine
Environment
5/26/2009 2:18 5/26/2009 2:18 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:18 5/26/2009 2:18 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:18 5/26/2009 2:18 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:18 5/26/2009 2:18 1
Repaired
Operating
System
Caution
Machine
Environment
5/26/2009 2:18 5/26/2009 2:18 1
Repaired
Operating
System
Repaired
Machine
Environment
5/26/2009 2:22 5/26/2009 2:20 1
Caution POST 5/26/2009 2:21 5/26/2009 2:21 1
Repaired
Machine
Environment
5/26/2009 2:30 5/26/2009 2:22 1
Failed
Network
Adapter
5/26/2009 2:36 5/26/2009 2:36 1
Repaired
Network
Adapter
6/25/2009 19:39 6/25/2009 19:35 1
Repaired
Network
Adapter
7/11/2009 17:36 7/11/2009 17:32 1
Repaired
Network
Adapter
8/20/2009 8:49 8/20/2009 8:47 1
Repaired
Machine
Environment
11/05/2009 20:08 11/05/2009 19:33 2
Failed
Operating
System
Caution POST 11/05/2009 19:35 11/05/2009 19:35 1
Failed
Network
Adapter
11/05/2009 20:21 11/05/2009 20:21 1
Caution POST 11/29/2009 14:34 11/29/2009 14:34 1
Failed
Network
Adapter
11/29/2009 14:36 11/29/2009 14:36 1



48
Gravit Classe
Dernire mise
jour
Premire mise
jour
Repaired
Machine
Environment
1/09/2010 16:27 1/09/2010 16:27 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
1/09/2010 16:27 1/09/2010 16:27 1
Repaired
Operating
System
Repaired
Machine
Environment
1/09/2010 16:35 1/09/2010 16:27 2
Failed
Operating
System
Caution POST 1/09/2010 16:29 1/09/2010 16:29 1
Failed
Network
Adapter
1/09/2010 16:42 1/09/2010 16:42 1
Repaired
Machine
Environment
5/09/2010 10:12 5/09/2010 10:12 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
5/09/2010 10:12 5/09/2010 10:12 1
Repaired
Operating
System
Repaired
Machine
Environment
5/09/2010 10:13 5/09/2010 10:12 1
Repaired
Operating
System
Repaired
Machine
Environment
5/09/2010 10:13 5/09/2010 10:13 1
Repaired
Operating
System
Repaired
Machine
Environment
5/09/2010 10:59 5/09/2010 10:13 2
Repaired
Operating
System
Repaired
Machine
Environment
5/09/2010 10:45 5/09/2010 10:15 1
Caution POST 5/09/2010 10:15 5/09/2010 10:15 1
Repaired
Machine
Environment
5/09/2010 11:22 5/09/2010 10:59 1



49
Gravit Classe
Dernire mise
jour
Premire mise
jour
Repaired
Operating
System
Info
Operating
System
Failed
Network
Adapter
5/09/2010 11:41 5/09/2010 11:41 1
Caution
Machine
Environment
7/04/2010 13:32 7/04/2010 13:32 1
Failed
Operating
System
Repaired
Machine
Environment
7/04/2010 14:02 7/04/2010 13:35 1
Caution POST 7/04/2010 13:33 7/04/2010 13:33 1
Repaired
Machine
Environment
7/04/2010 14:03 7/04/2010 14:03 1
Repaired
Operating
System
Info
Operating
System
Repaired
Machine
Environment
7/04/2010 14:04 7/04/2010 14:04 1
Repaired
Operating
System
Repaired
Machine
Environment
7/04/2010 14:04 7/04/2010 14:04 1
Repaired
Operating
System
Repaired
Machine
Environment
7/04/2010 14:04 7/04/2010 14:04 1
Repaired
Operating
System
Repaired
Machine
Environment
7/04/2010 14:05 7/04/2010 14:05 1
Repaired
Operating
System
Repaired
Machine
Environment
7/04/2010 14:05 7/04/2010 14:05 1
Repaired
Operating
System
Repaired
Machine
Environment
7/04/2010 14:05 7/04/2010 14:05 1
Repaired
Operating
System
Repaired
Machine
Environment
7/04/2010 14:11 7/04/2010 14:11 1



50
Gravit Classe
Dernire mise
jour
Premire mise
jour
Repaired
Operating
System
Repaired
Machine
Environment
7/04/2010 14:11 7/04/2010 14:11 1
Repaired
Operating
System
Failed
Network
Adapter
7/04/2010 14:36 7/04/2010 14:36 1
Caution POST 8/15/2010 0:33 8/15/2010 0:33 1
Failed
Network
Adapter
8/15/2010 0:36 8/15/2010 0:36 1
Caution POST 8/16/2010 8:35 8/16/2010 8:35 1
Failed
Network
Adapter
8/16/2010 8:38 8/16/2010 8:38 1
Caution POST 8/16/2010 9:21 8/16/2010 9:21 1
Failed
Network
Adapter
8/16/2010 9:24 8/16/2010 9:24 1
Repaired
Network
Adapter
9/01/2010 14:41 9/01/2010 14:17 1
Caution POST 10/20/2010 10:24 10/20/2010 10:24 1
Failed
Network
Adapter
10/20/2010 10:27 10/20/2010 10:27 1
Caution POST 3/31/2011 13:12 3/31/2011 13:12 1
Failed
Network
Adapter
3/31/2011 13:15 3/31/2011 13:15 1
Caution POST 4/02/2011 5:23 4/02/2011 5:23 1
Failed
Network
Adapter
4/02/2011 5:26 4/02/2011 5:26 1
Caution POST 4/02/2011 15:50 4/02/2011 15:50 1
Failed
Network
Adapter
4/02/2011 15:53 4/02/2011 15:53 1
Caution POST 4/09/2011 5:03 4/09/2011 5:03 1
Failed
Network
Adapter
4/09/2011 5:05 4/09/2011 5:05 1
Caution POST 5/27/2011 16:12 5/27/2011 16:12 1 Post Error - Message: 1615-Power Supply Failure or Power



51
Gravit Classe
Dernire mise
jour
Premire mise
jour
Failed
Network
Adapter
5/27/2011 16:14 5/27/2011 16:14 1
Caution POST 6/10/2011 0:02 6/10/2011 0:02 1
Failed
Network
Adapter
6/10/2011 0:05 6/10/2011 0:05 1
Caution POST 6/21/2011 15:54 6/21/2011 15:54 1
Failed
Network
Adapter
6/21/2011 15:57 6/21/2011 15:57 1
Caution POST 8/26/2011 21:47 8/26/2011 21:47 1
Failed
Network
Adapter
8/26/2011 21:50 8/26/2011 21:50 1
Caution POST 9/20/2011 14:35 9/20/2011 14:35 1
Failed
Network
Adapter
9/20/2011 14:39 9/20/2011 14:39 1
Caution POST 11/04/2011 8:25 11/04/2011 8:25 1
Failed
Network
Adapter
11/04/2011 8:28 11/04/2011 8:28 1
Repaired
Network
Adapter
11/04/2011 17:32 11/04/2011 17:28 1
Repaired
Network
Adapter
12/11/2011 18:24 12/11/2011 12:36 4
Caution POST 3/13/2012 10:12 3/13/2012 10:12 1
Failed
Network
Adapter
3/13/2012 10:15 3/13/2012 10:15 1
Caution POST 6/11/2012 13:05 6/11/2012 13:05 1
Failed
Network
Adapter
6/11/2012 13:08 6/11/2012 13:08 1
Caution POST 6/26/2012 13:57 6/26/2012 13:57 1
Failed Network 6/26/2012 14:01 6/26/2012 14:01 1 Link Down - Slot: 0 - Chassis Id: 0 - Chassis Type: Main system



52
Gravit Classe
Dernire mise
jour
Premire mise
jour
Adapter or external slots - Chassis Port: 2 - Chassis Name:
Caution POST 7/16/2012 10:24 7/16/2012 10:24 1
Failed
Network
Adapter
7/16/2012 10:28 7/16/2012 10:28 1
Caution POST 7/25/2012 9:45 7/25/2012 9:45 1
Failed
Network
Adapter
7/25/2012 9:49 7/25/2012 9:49 1
Caution POST 7/30/2012 8:40 7/30/2012 8:40 1
Failed
Network
Adapter
7/30/2012 8:44 7/30/2012 8:44 1
Caution POST 8/14/2012 12:28 8/14/2012 12:28 1
Failed
Network
Adapter
8/14/2012 12:32 8/14/2012 12:32 1
Caution POST 9/12/2012 9:56 9/12/2012 9:56 1
Failed
Network
Adapter
9/12/2012 9:59 9/12/2012 9:59 1
Caution POST 10/31/2012 10:57 10/31/2012 10:57 1
Failed
Network
Adapter
10/31/2012 11:01 10/31/2012 11:01 1
Caution POST 11/05/2012 8:35 11/05/2012 8:35 1
Failed
Network
Adapter
11/05/2012 8:38 11/05/2012 8:38 1
Caution POST 11/30/2012 14:15 11/30/2012 14:15 1
Failed
Network
Adapter
11/30/2012 14:18 11/30/2012 14:18 1
Caution POST 12/07/2012 8:40 12/07/2012 8:40 1
Failed Network 12/07/2012 8:44 12/07/2012 8:44 1 Link Down - Slot: 0 - Chassis Id: 0 - Chassis Type: Main system



53
Gravit Classe
Dernire mise
jour
Premire mise
jour
Adapter or external slots - Chassis Port: 2 - Chassis Name:
Caution POST 12/07/2012 14:31 12/07/2012 14:31 1
Failed
Network
Adapter
12/07/2012 14:34 12/07/2012 14:34 1
Info Maintenance 1/08/2013 12:30 1/08/2013 12:30 1
Note - Text: Remarque sur Insight Diagnostics: Disque dur
physique 1, Contrleur Connecteur 3-Diagnostic: chec



54

Computer Name: SONL01AV01PR
System
Product Name ProLiant DL580 G2
Serial Number A22APBFOUQSS
Operating system environment Microsoft(R) Windows(R) Server 2003, Enterprise Edition, Service Pack 2 (Build 3790)
Total memory - 4096 Mbytes
Board 1
Card 1 Status Online
DIMM 1 (DDR) 512 Mbytes
Board 2
Card 2 Status Empty
ECC memory installed Yes
Hardware PAE enabled No
Serial presence detect (SPD) information - DIMM 1, Card 1
Memory type Unknown
Memory DRAM type Unknown
DIMM Description
Spare Part Number
Multi-Bit Count 0
Memory type Unknown
DIMM Description



55
Spare Part Number
Multi-Bit Count 0
Memory type Unknown
DIMM Description
Spare Part Number
Multi-Bit Count 0
Memory type Unknown
DIMM Description
Spare Part Number
Multi-Bit Count 0
Memory type Unknown
DIMM Description
Spare Part Number
Multi-Bit Count 0
Memory type Unknown
DIMM Description
Spare Part Number
Multi-Bit Count 0
Memory type Unknown
DIMM Description
Spare Part Number



56
Multi-Bit Count 0
Memory type Unknown
DIMM Description
Spare Part Number
Multi-Bit Count 0
Storage
Diskette Drive 1 HighDensity 1.44
Optical Drive 1 COMPAQ CRN-8245B at Primary/Master
Physical Hard Drive 3, Controller Slot 0 72.8 Gbytes 10K RPM - COMPAQ BD07286224
Physical Hard Drive 4, Controller Slot 0 72.8 Gbytes 10K RPM - COMPAQ BD07289BB8
Physical Hard Drive 1, Controller Slot 0 300.0 Gbytes 10K RPM - COMPAQ BD3008A4C6
Physical Hard Drive 2, Controller Slot 0 300.0 Gbytes 10K RPM - COMPAQ BD3008A4C6

Computer Name: SONL01AV01PR

- Denotes passed tests

- Denotes tests that passed with warnings

- Denotes failed tests
Device, Test Number of Times Diagnosed Failed Count Passed with warnings Count Diagnosis Time

Logical Volume 0, Controller Slot 0 Bus 0 1 0 1 0:00:02

Errors and Warnings for Physical Hard Drive 3, Serial Number: UPD6P3701BHC0329, Controller Serial Number: Unavailable
1/8/2013 12:11:28 PM
Warning: Drive does not support a DST log on this configuration
Warning: Failed to write to Application Client Log

Errors and Warnings for Physical Hard Drive 4, Serial Number: DAL1P63073MP0610, Controller Serial Number: Unavailable
1/8/2013 12:11:28 PM
Warning: Drive does not support a DST log on this configuration

Logical Volume 1, Controller Slot 0 Bus 0 1 0 1 0:00:03

Errors and Warnings for Physical Hard Drive 1, Serial Number: 3KR462SW000097524MA6, Controller Serial Number: Unavailable
1/8/2013 12:11:32 PM

Errors and Warnings for Physical Hard Drive 2, Serial Number: 3KR4GPNP0000981100TJ, Controller Serial Number: Unavailable
1/8/2013 12:11:32 PM



57

Nom de l'ordinateur: SONL01DBSQL01PR
Prsentation
Systme
Numro de srie GB86132Y8J
Cur = 1)
Cur = 1)
Carte 1
Statut de carte 1 En ligne
DIMM 1 (DDR) 1024 Mgaoctets
Carte 2
Statut de carte 2 Vide
DIMM 1 Non install
DIMM 2 Non install
DIMM 3 Non install
DIMM 4 Non install
Carte 3
DIMM 1 Non install
DIMM 2 Non install
DIMM 3 Non install
DIMM 4 Non install
Carte 4
DIMM 1 Non install
DIMM 2 Non install
DIMM 3 Non install
DIMM 4 Non install
Informations SPD (Serial Presence Detect) - DIMM 1, Card 1
Type de mmoire SDRAM DDR2
Description DIMM SPS-MEM DIMM, 1GB, PC2-3200, 128Mx4
Numro de pice de rechange 359242-001
tat
Seuil dèrreurs corrigeables dpass



58
tat
tat
tat
Units de stockage
Contrleur RAID, HP SA6i, Connecteur 0 HP SA6i
Modle HP SA6i
Microprogramme 2.58
Modle du fond de panier COMPAQ PROLIANT 6L2I
Rvision du fond de panier 0.20
Numro de srie
Code d`tat 0
Microprogramme 2.58



59
ID du volume 0
Disque dur physique 1, Contrleur Connecteur 0 72.8 Gigaoctets 10K RPM - COMPAQ BD07289BB8
Modle COMPAQ BD07289BB8
Microprogramme HPB1
Contrleur Contrleur RAID, HP SA6i, Connecteur 0
Bus 1
Unit 0
Lun 0
Numro de srie DAL1P63078D40610
Chemin de donnes 16 bits sur un cble avec 16 ID SCSI
pris en charge
Connecteur J1
Numro de botier 0
Baie de botier 0
Type dùnit Disque dur SCSI
Vitesse relle du bus Ultra-320 (320 MHz)
Secteurs crits 00000008d9d59104
Code d`tat 0
Microprogramme 2.58
ID du volume 0
Disque dur physique 2, Contrleur Connecteur 0 72.8 Gigaoctets 10K RPM - COMPAQ BD07289BB8



60
Modle COMPAQ BD07289BB8
Microprogramme HPB1
Contrleur Contrleur RAID, HP SA6i, Connecteur 0
Bus 1
Unit 1
Lun 0
Numro de srie DAL1P63084R50613
Chemin de donnes 16 bits sur un cble avec 16 ID SCSI
pris en charge
Connecteur J1
Numro de botier 0
Baie de botier 1
Type dùnit Disque dur SCSI
Vitesse relle du bus Ultra-320 (320 MHz)
Secteurs crits 0000001191c8c3b0
Contrleur Fibre Channel, Connecteur 6 ISP 2312 Fibre Channel Adapter
Modle ISP 2312 Fibre Channel Adapter
Nombre de canaux SCSI signals par le contrleur 1
ID de la carte 01001077h
Bus PCI 22
Numro de priphrique PCI 1
Numro de fonction PCI 0
Connecteur 6
Disques logiques
Nom de volume
Nom de volume VM



61
Nom de l'ordinateur: SONL01DBSQL01PR
Gravit Classe
Dernire mise
jour
Premire mise
jour
Compt
age
Description
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
Overheat - Chassis Name: SGM05143JD - Temp: 255 - Fan Zone Type:
Storage - Zone Id: 255 - Chassis Id: 6 - Chassis Port: 255 - Chassis Type:
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired Machine 8/03/2010 5:55 8/03/2010 5:55 1 Overheat - Chassis Name: SGM05143JD - Temp: 255 - Fan Zone Type:



62
Gravit Classe
Dernire mise
jour
Premire mise
jour
Compt
age
Description
Environment Storage - Zone Id: 255 - Chassis Id: 6 - Chassis Port: 255 - Chassis Type:
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
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External storage
Repaired
Machine
Environment
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External storage
Repaired
Machine
Environment
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External storage
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Environment
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Gravit Classe
Dernire mise
jour
Premire mise
jour
Compt
age
Description
External storage
Repaired
Machine
Environment
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External storage
Repaired
Machine
Environment
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External storage
Repaired
Machine
Environment
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External storage
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Machine
Environment
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External storage
Repaired
Machine
Environment
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External storage
Repaired
Machine
Environment
8/03/2010 5:55 8/03/2010 5:55 1
External storage
Repaired
Machine
Environment
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External storage
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External storage

RAPPORT DAUDIT SUR LA CAUSE DE PANNES RECURRENTES DE
DISQUES DURS SUR LES SERVEUR DU DATACENTER

Douala le 07 fevrier 2013 MISE A DISPOSITION DUN EXPERT HP Page 64 sur 77

64
b. DONNEES ENVIRONNEMENTALE

ID BAIE
TEMP
baie 43 baie 42 baie 41 baie 45 baie 46 baie 48 baie 49 baie 50 baie 52 baie 53 baie 55
T front UP 30 C 27 C 28 C 23 C 23 C 26 C 28 C 28 C 27 C 25 C 28 C
T front middle 27 C 32 C 27 C 23 C 23 C 24 C 23 C 25 C 24 C 24 C 25 C
T front down 27 C 26 C 23 C 23 C 22 C 23 C 24 C 24 C 23 C 23 C 24 C
T rear UP 29 C 29 C 29 C 22 C 22 C 28 C 30 C 26 C 27 C 25 C 28 C
T rear middle 29 C 29 C 28 C 22 C 24 C 29 C 27 C 30 C 25 C 26 C 27 C
T rear down 33 C 25 C 26 C 23 C 22 C 25 C 28 C 34 C 23 C 26 C 27 C
voltage 1 226,5 V 226,5 V 227,2 V 226,5 V 227,5 V 226,5 V 226,1 V 227,4 V 226,3 V 225,4 V
voltage 2 226,6 V 226,4 V 227,3 V 226 V 227,6 V 225,8 V 225,7 V 227,2 V 226,3 V 225,6 V
voltage 3 226,7 V 226 V 227,3 V 226,6 V 227,6 V 226,5 V 226,1 V 227,3 V 226,5 V 225,9 V
ground-neutre 1,4 V 1,5 V 1,4 V 1,6 V 1,5 V 1,5 V 1,6 V 1,5 V 1,6 V 1,5 V
equipements
installs
10 dl380g5
02 citrix
netscaler mpx
01 dl380g6 02 dl580g5 02 dl580g2 04 dl360g5 04 ibm x3550 02 dl580g4 03 dl160g5 05 dl580g3 06 dl580g5
03 dl380g6 02 dl580g5
02 netapp
ds4243
02 dl160g5 02 dl320g2 03 dl360g5 02 dl580g5 01 ultirum 460 01 dl380g6 01 dl160g6
02 dl360g5 01 dl580g7
01 quantum
dx5000
04 dl160g5 02 dl360g3 01 dl360g5
01 hp nas
e7000
02 dl740 01 dl380g7
02 dl160g6 02 dl785g6
01 quantum
scalar i500
01 ibm x366 01 dl320s 01dl160g2 01 msa 60 01msl6000 01MSA1000
01 boitier citrix 01 dl380g6 02 dl360g3 02 dl580g2
05 cisco
mcs7800
01 unitrend
dpu



65
03 dl320g3 03 dl740
01 quantum
dx5000

02 ml370g2
01 hp nas
e7000

01 quantum
scalar i500

01 dl380g4
T ambiante 22C



66
IV. ANALYSE DES DONNEES
Serveur HP PROLIANT dl320s G1, adresse IP : 10.250.90.4
DESIGNATION S/N T systme T SEUIL IP ADDRESS ALIMENTATION version BIOS NVELLE VERSION
HP PROLIANT DL320S USE826N230 CPU 34C 10.250.90.4 REDONDANTE HOTPLUG W04 W04
CPU 28C
CPU 28C
AMBIANT 27C 35C

DESIGNATION P/N S/N DUREE FONCTIONNEMENT TEMP DISQUE
VERSION
FW
FW A
JOUR STATUS
HP SMART ARRAY P400

P61630K9SW31RO 5.20 7.22 BATTERY TO BE REPLACED
HP SATA 250G 7.2K GB0250EAFJF 9SF0SDJS 24265 N/A HPG6 HPGC
HP SATA 250G 7.2K GB0250C8045 9SF0BLNR 35858 N/A HPG1 HPG8
HP SATA 250G 7.2K GB0250C8045 9SF0B83E 35858 N/A HPG1 HPG8
HP SATA 250G 7.2K GB0250C8045 9SF0A4SQ 35858 N/A HPG1 HPG8
HP SATA 250G 7.2K GB0250C8045 9SF0BFAE 35545 N/A HPG1 HPG8 FAILED



67
HP SATA 250G 7.2K GB0250C8045 9SF0B8AW 35545 N/A HPG1 HPG8
HP SATA 250G 7.2K GB0250EAFJF 9SF0SEFE 35858 N/A HPG6 HPGC
HP SATA 250G 7.2K GB0250C8045 9SF0B7V5 24718 N/A HPG1 HPG8
HP SATA 250G 7.2K GB0250EAFJF 9SF0S089 35857 N/A HPG6 HPGC
HP SATA 250G 7.2K GB0250C8045 9SF0BMDL 35073 N/A HPG1 HPG8 FAILED
HP SATA 250G 7.2K GB0250C8045 9SF0BB29 24582 N/A HPG1 HPG8
HP SATA 250G 7.2K GB0250C8045 9SF09QZ8 35073 N/A HPG1 HPG8

Ce serveur presente des caractristiques de fonctionnement normales.
La temperature ambiante de 27c est comprises dans la plage de temperature admise (10C 35C)
Le controleur HP SMART ARRAY P400, presente un defaut de la batterie cache qui doit etre remplace. Le firmware du controleur nest
pas a jour.
12 disques durs SATA de 250G sont presents dans le serveur.
Parmi les 12 disques installs, 09 disques fonctionnent depuis plus de 35000h (soit env 4 ANS) et 03 disques fonctionnent depuis plus
de 24 000h (soit env 2ans et 8 mois)
02 de ces disques sont defectueux et doivent etre remplac
La totalite des disques nont pas de firmware jour
Une alerte de temperature lev t dtect sur le serveur en septembre 2010



68
HP PROLIANT DL360G3 10.250.90.15 N/A

VERSION
FW
FW A
JOUR STATUS
HP SMART ARRAY 5i M00TLGP53B 2.66 2.72
HP SCSI 72GB 10K BD07285A25 3HZ9QTJG00007522FEZG HPB8 HPB8 PREDICTIVE FAILURE
HP SCSI 72GB 15K BF0728B26A 3LQ0D7Z8000097281C78 HPB9 HPB9

Nous navons pas pu obtenir les donnees de temprerature sur ce serveur cause des restrictions daccs.
Le controleur HP SMART ARRAY 5i, na pas un firmware a jour.
2 disques durs SCSI de 72G sont presents dans le serveur, parmi lesquels, 01 doit etre remplac



69
HP PROLIANT DL360G5 CZJ849A20B IO BOARD 43C 70C 10.250.90.68 ALIM 1 REDONDANTE HOTPLUG P58 P58
CPU 30C 127C ALIM 2 HS
CPU 30C 127C
POWER 28C 77C
AMBIANT 19C 39C

VERSION
FW
FW A
JOUR STATUS
Smart Array E200i PR8BMP5520 1.78 1.86
HP SAS 146Go 10K HP DG146BB976 3NM7Q39200009913LSY7 35073 30C HPDC HPDC PREDICTIVE FAILURE
HP SAS 146Go 10K HP DG146BB976 3NM7PYRD00009913K65H 35073 29C HPDC HPDC OK

Le controleur HP SMART ARRAY E200i est jour.
02 disques durs sas de 146Go avec des firmware a jour sont install dans le serveur, et 01 disque dur est a remplac
Les 02 disques fonctionnent depuis plus de 35000h (soit env 4 ANS)
Le serveur a connu beaucoup darret brusque li la surchauffe entre 2009 et 2010, et signale jusqu ce jour un defaut dalimentation
redondante.



70
HP PROLIANT DL380G5 CZC8476HW1 IO BOARD 39C 70C 10.250.90.94 ALIM 1 REDONDANTE HOTPLUG P56 P56
CPU 30C 127C
POWER 42C 77C
AMBIANT 19C 39C

DESIGNATION P/N S/N
DUREE
FONCTIONNEMENT TEMP DISQUE
VERSION
FW
FW A
JOUR STATUS
HP SA P400 PAFGL0M9VWI0BF 5.2 7.22
HP SAS 146Go 10K HP DG146BB976 3NM7Q3CF00009910VQAW 35210 31c HPDC HPDC
HP SAS 146Go 10K HP DG146BB976 3NM7P5DR00009912YB5R 35210 31c HPDC HPDC

Le firmware du controleur HP SMART ARRAY P400 nest pas jour.
02 disques durs sas de 146Go avec des firmware a jour sont install dans le serveur,Les 02 disques fonctionnent depuis plus de 35000h
(soit env 4 ANS)
Le serveur a connu beaucoup darrets brusque li la surchauffe entre 2009 et 2010, et signale jusqu ce jour un defaut dalimentation
redondante.



71
HP PROLIANT DL380G5 CZC8476HTH IO BOARD 37C 70C 10.250.90.133 ALIM 1 REDONDANTE HOTPLUG P56 P56
CPU 30C 127C
POWER 42C 77C
AMBIANT 18C 39C

VERSION
FW
FW A
JOUR STATUS
HP SA P400 PAFGL0M9VWK0J7 5.2 7.22
HP SAS 146Go 10K HP DG146BB976 3NM7NQ1E00009912VFXG 35055 31C HPDC HPDC
HP SAS 146Go 10K HP DG146BB976 3NM7QKTV00009913LHP9 35074 29C HPDC HPDC

Le firmware du controleur HP SMART ARRAY P400 nest pas jour.
02 disques durs sas de 146Go avec des firmware jour sont install dans le serveur
Les 02 disques fonctionnent depuis plus de 35000h (soit env 4 ANS)
Le serveur a connu beaucoup darret brusque li la surchauffe entre 2009 et 2010, et signale jusqu ce jour un defaut dalimentation
redondante.



72

HP PROLIANT DL580G2 A22APBFOUQSS IO BOARD 26C 51C 10.250.90.117 ALIM 1 REDONDANTE HOTPLUG P27 P27
CPU 32C 68C
MEMORY 29C 52C

VERSION
FW
FW A
JOUR STATUS
HP SA 5i 2.58 2.72
HP SCSI 300Go 10K BD3008A4C6 3KR462SW000097524MA6 HPB4 HPB4
HP SCSI 300Go 10K BD3008A4C6 3KR4GPNP0000981100TJ HPB4 HPB4
HP SCSI 72Go 10K BD07286224 UPD6P3701BHC0329 HPB6 HPB6
HP SCSI 72Go 10K BD07289BB8 DAL1P63073MP0610 55268 HPB1 HPB1

Le firmware du controleur HP SMART ARRAY 5i nest pas jour.
02 disques durs SCSI de 300Go et 02 disques durs SCSI de 72Go avec des firmware jour sont installs dans le serveur
01 des disques fonctionne depuis plus de 55000h (soit plus de 06 ANS)
Le serveur de possede pas dalimentation redondante



73

HP PROLIANT DL580G3 GB86132Y8J IO BOARD 27C 60C 10.250.90.58 ALIM 1 REDONDANTE HOTPLUG P38 P38
CPU 47C 80C
BOARD 31C 60C
AMBIANT 20C 40C

VERSION
FW
FW A
JOUR STATUS
HP SA 6i 2.58 2.72 OK
HP SCSI 72Go 10K BD07289BB8 DAL1P63078D40610 57487 HPB1 HPB1 OK
HP SCSI 72Go 10K BD07289BB8 DAL1P63084R50613 57487 HPB1 HPB1 OK
HP SCSI 72Go 10K BD07289BB8 DAL1P630882M0613 57401 HPB1 HPB1 OK
HP SCSI 72Go 10K BD07289BB8 DAL1P63089JU0613 57487 HPB1 HPB1 OK

Le firmware du controleur HP SMART ARRAY 5i nest pas jour.
04 disques durs SCSI de 72Go avec des firmware jour sont installs dans le serveur
01 des disques fonctionne depuis plus de 57000h (soit plus de 06 ANS et demi)
Le serveur de possede pas dalimentation redondante
Le serveur a connu des probleme de temperature en mars 2010



74
DONNEES ENVIRONNEMENTALES DU DATACENTER
Les mesures de temperature prises au datacenter, nont pas revele danomalie particuliere.
Certes, certaines baies (notamment la baie 43 et la baie 50) pnt des relev de temperature proche de la limite fixe 35C par le constructeur.

Les mesures de tension prise dans chacune des baies se sont averes elles aussi normale.

ANALYSE PHYSIQUE DUN ECHANTILLON DE DISQUES DEFECTUEUX
Nous avons obtenu de AES SONEL la possibilit danlyser dans nos laboratoires, 6 disques durs defectueux parmi lesquels
03 disques dur de type SAS SFF
03 disque dur de type SATA LFF

Nous avons constateraucune trace de choc physique ou de choc electrique.
Cependant nous avons constater que certains disque dur signals comme defectueux, fonctionnaient normalement sur nos serveurs.



75
V. CONCLUSION

Au terme de notre analyse, sommes arrivs aux conclusions suivantes :
Aucun facteurs environnnemental de nature a cre les pannes sur les disques durs na t relev. .
Lenvironnement actuel du DATACENTER (temprature, nergie electrique) respecte les standards du
contructeur HP
La majorit des serveurs ont par le pass (entre 2009 et 2010) connu des problemes de surchauffe
qui ont occasionn a plusieurs reprises les arrets brusque des serveurs. Ces temperature atteignait
gnralement 40C, soit 5C au dessus du seuil de temperature support par les disques. Ces incident
ont pu fragiliser les disques durs, et meme les composants internes des serveurs
Beaucoup des serveurs, controlleur de stockage et disques dur nont pas de firmware a jour. Cet etat
peut altrer le fonctionnement optimal du systme et conduire le systme a effectuer des faux
diagnostic dtat des disques.
Le serveur de stockage HP 320S, utilise des disques durs SATA, qui ne sont pas destins des
utilisations intensives en entreprise. Cela peut se verifier par le nombre important drreurs de
lecture journaliss sur ces disques.
Il nous a t difficile dobtenir lhistorique de tous les incidents survenu sur chaque serveur du
DATACENTER, ceci peut due la confidentialit de ces information, et meme les journaux systme
ne nous ont pas aid parceque lespace a eux allou ne permet pas de tracer des evenement vieux de
plus de 6 mois, ce qui nous a empecher de comprendre par exemple pourquoi sur le serveur de
stockage DL320s, le disque dur le plus recent tourne dessus depuis 2 ans et demi, alors quil nous a
t rapporte des remplacement rcent de disques sur ce serveur.
Les outils de management sytmes HP ne sont pas systmatiquement installs et configur sur les
serveurs, encore moins lagent HP version control repository manager qui permet dobtenir
automatiquement les mises jour de software et firmware des composants installs dans les
serveurs.
Il est impossibe dobtenir des donnes sur lenvironnement du DATA CENTER pour une priode vieille
de 5 jours ou plus, ceci du une limitation du systme de monitoring du DATACENTER.
Les composants hardwares internes aux serveurs ne sont pas monitor en permanence, ce qui ne
permet dobtenir un historique de toutes les alertes survenu sur les lments dun serveur sur une
priode donne.



76

VI. RECOMMANDATIONS
Suite nos analyses, nous recommandons a AES les action suivantes :

1) Mettre jours tous les drivers, softwares, firmwares des serveurs installs dans le
datacenter.
2) Installer et configurer un serveur HP INSIGHT MANAGEMENT, pour le monitoring,
le diagnostic et lemission dalertes en cas de danomalies detect sur les serveurs
3) Tenir un cahier de maintenance qui permettra de retracer chaque incident survenu dans
le datacenter
4) Meetre en place un serveur de LOG pour le monitoring et larchivage des donnes
denvironnement dans le datacenter
5) Configurer le HP repository agent pour la mise a jour automatique des softwares et
firmwares des serveurs et de leur composants
6) Remplacer les disques dur SATA du serveur PROLIANT DL320S par des disques dur
SAS, plus robustes et plus performant.

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