OPITO APPROVED TRAINING PROVIDER

GUIDE TO APPROVAL


AMENDMENTS
AMENDMENT PAGES CHANGES
MADE BY:
CHECKED
BY:
APPROVED
BY:
Complete revision of document
07/08/2008 Rev 7
All J. Cameron G. Clark J. Cameron
Removal of Staff names and replaced
with Staff job titles 12/09/08 Rev 8
7 & 8 I. Emslie G. Clark I. Emslie
Addition of paragraph stating all
documentation requires to be in paper
format Rev 9
17 G. Clark G. Clark I. Emslie
Change of KL address and e-mail
address Rev 10 11/12/08
17 G. Clark G. Clark I. Emslie
Addition of Clearly referenced and
Indexed into last paragraph of
application form and added additional
contacts Rev 11 21/07/09
17 G. Clark G. Clark I. Emslie
Addition of paragraph re. joint
approval for using consultants Rev
12 10/08/09
6 G. Clark G. Clark I. Emslie
Removal of paragraph stating what an
audit team consists of. Will now
always be staff Rev 13 07/09/10
7 G. Clark G. Clark J. Cameron
Amended costing statement to say
cost will incur from when customer
receives Initial Desktop report Rev
14 26/11/2010.

17 G. Clark G. Clark J. Cameron
Amended criteria 1.4 to state all
internal audits must be conducted by
appropriately trained personnel Rev
15 25/04/2011.
11 & 19 G. Clark G. Clark J. Cameron
Complete revision of document
Rev 16 - 09/01/2012
The following criteria were amended
based on audit experience to ensure
better clarity:

Amended criteria 1.3 to state
Organisation chart, roles and
responsibilities and authority for the
management and delivery of the
OPITO approved standard.

Amended criteria 1.4 to state Ensure
frequent internal audits are conducted
by appropriately trained personnel with
no conflicting interest in the area(s)
being audited (i.e. auditors should not
audit their own work) of all system
activities and procedures relative to
All




11, 20



11, 21



Melissa Foo Peter
Crowther
Peter
Lammiman
FORMOPITO004.04 Rev 3 (30/5/2014)
the OPITO standard and Approval
Criteria.

Removed criteria 4.3.3 A timetable/
programme and amended criteria 4.4
to state A Timetable/Programme to
cover course delivery and enable
sufficient time for effective
administration of the programme in
line with the OPITO Standard.

Included additional information on
evidence required for criteria 1.13 and
4.3 to provide more clarity to Training
Providers.





15, 27



23,27-
28
Changed Revision Number of
document back to 0 for internal
purposes (content remains
unchanged)
Footer
(all
pages)
Standards &
Approvals
Standards &
Approvals
Standards &
Approvals
Amended wording in sections 2.1 and
3.1 of the Guidance Matrix under the
Explanation of Evidence Required
column for better clarity.
Revised statement regarding joint
application to align with current Terms
& Conditions.
Revised definition of formally
documented procedure in Glossary
section for better clarity.
Amended wording in Costs of the
OPITO Initial Approval Process
revised new payment schedule for
initial approval.
Rev 1 7/3/2013
25, 27


7


5

8

Melissa Foo Graham Gall Peter
Lammiman
Removed key learning outcomes
from Approval Criteria 4.3.2 for
better clarity.

Removed the term equivalent in
Approval Criteria 1.11.5 for better
clarity.

Rev 2 14/8/2013

16, 29


13, 24
Melissa Foo Standards &
Approvals
Peter
Lammiman
Added definitions for audit
Recommendations in Glossary section

Clarified requirements for initial site
audit to be delivered in English,
without the use of an interpreter or
translator.

Added information under Initial
Approval section regarding the
mandatory one-day OPITO workshop
5

8, 19


7
Melissa Foo Standards &
Approvals
Peter
Lammiman
FORMOPITO004.04 Rev 3 (30/5/2014)
for new applicants.

Rev 3 30/5/2014


TABLE OF CONTENTS


GLOSSARY OF TERMS ................................................................................................................. 5
SECTION 1: OPITO APPROVALS PROCESS ........................................................................... 7
INTRODUCTION ............................................................................................................................... 7
INITIAL APPROVAL ........................................................................................................................ 7
Desktop Review ............................................................................................................................. 7
Site Audit ........................................................................................................................................ 8
Costs of the OPITO Initial Approval Process ............................................................................ 8
MAINTAINING OPITO APPROVAL .............................................................................................. 9
Validity Period ................................................................................................................................ 9
Ongoing Monitoring ....................................................................................................................... 9
Registration of OPITO Delegates ............................................................................................... 9
Schematic of OPITO Approval Process .................................................................................. 10
SECTION 2: OPITO APPROVAL CRITERIA ............................................................................ 11
1. Management Systems ..................................................................................................... 11
2. Physical Resources .......................................................................................................... 13
3. Staff Resources ................................................................................................................ 14
4. Training and Assessment ................................................................................................ 15
SECTION 3: APPLICATION FORM AND GUIDANCE MATRIX ........................................... 16
APPLICATION FOR OPITO APPROVAL ................................................................................... 17
OPITO DESKTOP AUDIT APPROVAL - GUIDANCE MATRIX ...................................................... 19


FORMOPITO004.04 Page 5 of 31 Rev 3 (27/5/2014)
GLOSSARY OF TERMS


OPITO Policy: This document forms the foundation for all systems and should provide
an outline of the organisations overall philosophy towards OPITO training
and assessment. This requires to be explicit, promoted, implemented
and signed by senior management.
Formally
Documented
Procedure:
A document which identifies; the steps to be taken in order to carry out a
particular process, the scope/limit of the process and the person(s)
responsible. It should be part of a controlled system. The document may
take the form of written instructions and/or be of a flowchart type. A
formally documented procedure should contain purpose, scope,
responsibilities, defined steps, control/revision status.


OPITO
Standard:
A document which details training and/or assessment requirements for
personnel employed in the offshore oil & gas Industry. The content of
OPITO standards is defined and agreed by employer and employee
associations. The standards are owned by the Industry and OPITO is the
custodian of them.
Customer
Service
Statement:
A documented statement which indicates the standards of training,
assessment and service which delegates can expect from an OPITO
approved provider. The statement is normally displayed in prominent
locations and included in presentation material.
Internal Audit: An audit conducted by the OPITO approved provider in order to measure
their ongoing compliance with OPITO approval requirements.



Approval
Outright:






The definition of each approval Recommendation is as follows:


The team has identified that there are no corrective actions required at
the completion of the audit. When approval is formally ratified, OPITO
Approval will be awarded to the Training and/or Assessment centre for
the relevant OPITO standard(s).




FORMOPITO004.04 Page 6 of 31 Rev 3 (30/5/2014)
Approval with
Corrective
Actions:









Non-Approval:
Areas of non-compliance have been identified which require corrective
actions. This recommendation means that the requirements have not
been achieved in their entirety.

Approval will be awarded when the corrective actions have been
implemented and verified by OPITO. Verification must be conclusive and
submitted to OPITO. This can be by submission of documents,
photographic or any other appropriate evidence. OPITO will not carry out
a further audit to verify compliance, however, the following annual
monitoring audit will review the areas concerned.


This means that there are a large number of areas requiring improvement
within the system. This recommendation means that approval
requirements have clearly not been achieved.

Once actions to correct the system have been submitted, OPITO will
conduct a further site audit to ensure the effectiveness of the actions. The
client will be charged for this repeat audit at the standard OPITO day rate
(the initial approval fee is not repeated).

FORMOPITO004.04 Page 7 of 31 Rev 3 (30/5/2014)
SECTION 1: OPITO APPROVALS PROCESS

INTRODUCTION

The purpose of this document is to provide information and guidance on fulfilling the
requirements for the achievement of OPITO Approval. It is intended for use by
organisations coming forward for approval for the first time as well as organisations
currently in possession of OPITO approval status.

The OPITO approval process is continually reviewed in parallel with the continuous
improvement philosophy adopted by the OPITO organisation. This guide to the OPITO
approvals process has been specifically designed to provide an enhanced focus on the
specific details required for the achievement and maintenance of OPITO approval and to
facilitate the desktop audit process.

INITIAL APPROVAL

To obtain OPITO approval, OPITO have experienced the need to provide as much
information as practical and to clearly set out OPITOs expectations for all new applicants.
Therefore, each new applicant must first attend a mandatory one day OPITO workshop.
The workshop is provided free of charge and covers the OPITO approval process and
standard/s the applicant is seeking to deliver. The OPITO workshop will be tailored to the
needs and requirements of the individual applicant. Please contact your regional OPITO
office for further details and to arrange the workshop. Further guidance can be found here.

Applicants are subject to a robust audit process. The purpose of this process is to verify
that the organisation can consistently deliver training and/or assessment to the relevant
OPITO Standard. In the event that a third party is involved in the delivery of training and/or
assessment, a joint application must be submitted. The audit process is conducted in two
stages:

Desktop Review

The first stage, carried out by OPITO, is a desktop review of the applicants management
system documentation and training materials.

The objectives of the desktop review are to:

Verify that the applicant has the resources in place to deliver training and/or
assessment to the OPITO Standard.
FORMOPITO004.04 Page 8 of 31 Rev 3 (30/5/2014)
Verify that the applicant has management systems in place that comply with the
OPITO Approval Criteria. These criteria are designed to assure quality delivery of
OPITO Standards and a copy is contained within this document.

The findings of the desktop review are provided in a report to the applicant. This report will
also contain a decision as to whether the application should proceed to the next stage or
whether further action by the applicant is required.

Note: All documentation must be in English for the desktop review.
Site Audit

The second stage of the process is an audit, carried out at the applicants premises and
will include the observation of training and/or assessment being delivered which will be
assessed against the relevant OPITO Standard.

The second stage audit will be carried out by an Auditor or team of OPITO Auditors
depending on the type and scope of the audit. If a team is used, then one member of the
team will be nominated Team Leader and this person will be responsible for the conduct of
the audit and the reporting of audit findings.

The findings of the site audit will be recorded in a report, a copy of which will be given to
the applicant on completion of the site audit. The report will also contain a
recommendation from the Auditor who conducted the audit, to the Global Technical
Director for verification then on to the Chief Executive who takes the decision as to
whether the applicant is to be awarded OPITO approval or not.

Note: Training and/or assessment must be delivered in English during the initial site audit,
without the use of an interpreter or translator. Following the initial approval, course delivery
in other languages is permitted.

Costs of the OPITO Initial Approval Process

The costs associated with OPITO initial approval are:

An initial approval fee per standard (50% of the initial approval fee is required at the
time of desktop audit application).
The costs incurred by the Auditor/Audit Team, namely travel expenses,
accommodation and subsistence.

Further information regarding the fee structure for the various OPITO Standards may be
obtained from the regional Approvals Co-Ordinator. Contact details can be found on the
OPITO website www.opito.com.

FORMOPITO004.04 Page 9 of 31 Rev 3 (30/5/2014)
MAINTAINING OPITO APPROVAL


Validity Period

Once gained, OPITO approval is valid for a period of three years and is subject to OPITO
being satisfied that compliance with the criteria under which approval was initially awarded
is being maintained.


Ongoing Monitoring

OPITO monitors compliance through review of the approved centres internal audit reports
and by conducting an annual onsite audit during the three-year approval period. OPITO
may also carry out unannounced visits.

Note: All management systems documentation related to OPITO approval must be
maintained in English for monitoring audit purposes.

Registration of OPITO Delegates

Delegates successfully completing OPITO approved training and/or assessment events
are registered by OPITO into the Vantage database. This database is Industry owned and
is used by Oil and Gas industry employers to track and manage the movement and
transportation of personnel to and from worksites. Employers and others can verify the
training and competence records of personnel via the Vantage system which is Internet
based and globally accessible.

Delegates attending any OPITO approved course must complete a central register form.
The registration details must be returned electronically by the training establishment to
OPITO on a weekly basis.

Further information regarding the Vantage system and the OPITO registration process
may be obtained from the Central Register Co-Ordinator. Contact details can be found on
the OPITO website www.opito.com.

OPITO approved Centres are required to charge a fee to delegates attending OPITO
Approved training and/or Assessment courses, which includes registration, the costs of the
ongoing monitoring process, the development of new standards and review of existing
standards.

FORMOPITO004.04 Page 10 of 31 Rev 3 (30/5/2014)
Schematic of OPITO Approval Process

Actions by Applicants
Request for information
or application form

Take actions to meet
Approval requirements

Agree visit requirements

Visit

Receive copy of report

Either;
Await OPITO Chief Executive
decision or,
Take remedial actions to meet
approval criteria as appropriate
Award accepted
Delegate information to Central Register

Ongoing approval by review of
centres internal audit reports and annual
monitoring audit

Advice and Assistance

Desk top Audit

Visit arranged
Audit team set up

Audit team visits site(s) and conducts audit

Audit Teams
Report & Recommendation (cc applicant)
Verification by the Global Technical
Director and approval by the Chief
Executive
Approval awarded
Training Centre/Award logged onto
Central Register

Satisfactory?

Submission of
* Application form
and supporting material
Recommendation

Recommendation

Approval of
application

Actions by OPITO
Yes
No
No
Yes
Yes
Non Approval
Approval
FORMOPITO004.04 Page 11 of 31 Rev 3 (30/5/2014)
SECTION 2: OPITO APPROVAL CRITERIA

Centres seeking approval by OPITO will be required to demonstrate compliance with the
following criteria:
1. Management Systems

The centre has a formally documented, effective system for assuring the quality and
content of training and assessment and compliance with the OPITO approval
criteria.

Management systems are required to include the following:

1.1 An explicit policy for implementing and maintaining OPITO standards (signed by
Senior Management)

1.2 A Customer Service Statement which clearly defines the standards of service
delegates can expect from the OPITO approved centre.

1.3 Organisation chart, roles and responsibilities and authority for the management and
delivery of the OPITO approved standard.

Formally documented procedures are required which:

1.4 Ensure frequent internal audits are conducted by appropriately trained personnel
with no conflicting interest in the area(s) being audited (i.e. auditors should not audit
their own work) of all system activities and procedures relative to the OPITO
standard and Approval Criteria.

1.5 Ensure regular review by senior management of the organisations delivery of
OPITO courses and compliance with OPITO approval requirements.

1.6 Support delegate complaints.

1.7 Control the maintenance, updating and backup of databases (IT and/or manual)

1.8 Ensure accurate records of candidate assessment are maintained and securely
stored.

1.9 Ensure appropriate maintenance activities for all facilities and equipment to be used
during delivery of the relevant OPITO Standard.

1.10 Ensure effective liaison and communication between all sites where OPITO training
and/or assessment is conducted.
FORMOPITO004.04 Page 12 of 31 Rev 3 (30/5/2014)
OPITO APPROVAL CRITERIA


1. Management Systems (Cont.)

1.11 Ensure that OPITO administrative requirements are fulfilled. These are required to
include the following:

1.11.1 Delegate registration and forwarding of delegate registration details to OPITO
on a weekly basis

1.11.2 Verification of delegate pre-requisites (where required)

1.11.3 Dispensation for expired certificates

1.11.4 Certificate issue

1.11.5 Ensure verification of delegate identity by means of government issued
photographic identification e.g. Passport, Driving Licence, etc.

1.12 Facilitate the identification of resources required by candidates with individual
training and assessment requirements and ensure availability.

1.13 Ensure all training is conducted safely and delegate well-being is maintained at all
times.


FORMOPITO004.04 Page 13 of 31 Rev 3 (30/5/2014)
OPITO APPROVAL CRITERIA

2. Physical Resources

The centre can clearly demonstrate that there are adequate resources to ensure that
the training and assessment can be consistently delivered to the OPITO Standard.

2.1 Resource needs are identified in relation to the specific OPITO standard and are
available.

2.2 There are sufficient maintenance activities to ensure that all training equipment and
facilities are safe and fit for purpose. The system of maintenance must include:

2.2.1 A current and accurate inventory of all facilities and equipment used for the
delivery of OPITO approved training and/or assessment.

2.2.2 Facility and equipment maintenance plans/contingency plans (computer or
paper-based).

2.2.3 Third party certification of facilities and equipment where appropriate (e.g. for
lifting equipment etc).

2.2.4 Accurate recording of maintenance activities conducted on facilities and
equipment used in the delivery of OPITO approved training and/or
assessment.
FORMOPITO004.04 Page 14 of 31 Rev 3 (30/5/2014)
OPITO APPROVAL CRITERIA

3. Staff Resources

Staffing and resources are sufficient to deliver training and/or assessment that is
current, reliable and in compliance with the specific OPITO Standard.

3.1 There are sufficient staff with the appropriate qualifications and experience as
defined within the OPITO Standard.

3.2 There are formal job descriptions/specifications for all job roles involved in the
delivery and support of the OPITO Standard.

3.3 There are sufficient assessors and internal verifiers with the appropriate training
and competencies to ensure quality and objective assessment of staff and delegate
performance.

Formally documented procedures are required which:

3.4 Ensure that staff training and development needs are regularly reviewed and a
programme is put in place to meet any requirements which are identified.

3.5 Ensure that regular confirmation of staff competency is undertaken.


FORMOPITO004.04 Page 15 of 31 Rev 3 (30/5/2014)
OPITO APPROVAL CRITERIA

4. Training and Assessment

The centre has a formally documented system to ensure that reliable training and
assessment to the required OPITO standard is maintained.

4.1 Information, advice and guidance on training and assessment is provided to
potential delegates, delegates and their representatives.

4.2 Delegates are informed of OPITOs role within the oil & gas industry and contact
points within OPITO. This may be achieved by a prominently displayed notice and
inclusion in training materials.

4.3 There is documentary evidence to confirm that training and assessment is carried
out as specified within the relevant OPITO Standard. This documentation should
include:

4.3.1 Assessment checklists including assessment methods, clearly referenced
against the relevant OPITO Standard.

4.3.2 Detailed lesson/exercise plans, clearly referenced against the relevant
OPITO Standard (including delivery methods
(explanation/demonstration/practice), instructor/delegate ratios, resources to
be used, time allocation, location of training, staff roles etc).

4.4 A Timetable/Programme to cover course delivery and enable sufficient time for
effective administration of the programme in line with the OPITO Standard.

Formally documented procedures are required which:

4.5 Ensure candidate assessment is conducted in alignment with OPITO Standard
requirements.

4.6 Support candidate appeals against assessment decisions relating to treatment
within the assessment process.

4.7 Ensure the consistency, quality and objectivity of assessments.
FORMOPITO004.04 Page 16 of 31 Rev 3 (30/5/2014)
SECTION 3: APPLICATION FORM AND GUIDANCE MATRIX


In support of your application, please complete the OPITO Application Form and the
Approval Criteria Guidance Matrix, then submit it to OPITO in paper format along with
all supporting evidence and documentation.

Note: OPITO will not progress the desk top audit until in receipt of a completed and
correctly referenced Approval Criteria Guidance Matrix.

The following documentation are specimens only. You will find the originals on
www.opito.com in the Document Library.



FORMOPITO004.04 Page 17 of 31 Rev 3 (27/5/2014)
APPLICATION FOR OPITO APPROVAL


Name of Centre: ..
(Please note that this is the name which will appear on your Approval certificate)

Address of Centre: ..

..

Telephone Number: . E-mail Address: .


*I/We apply for approval by OPITO as an Approved Training & Assessment Centre for the delivery of:

Standard Title & Code................................................................................................................................
(Title of Initial/Further Training and Standard Code must be clearly indicated)

*I/We currently hold OPITO Approval for the delivery of the following OPITO Standards:

Title(s).

..
(Please complete if applicable)

Note: Proof of non-refundable initial payment of 50% covering the standard titles in this application will be required prior to
any desktop audit work being undertaken. The remaining costs associated with the initial audit we aim to invoice 30 days
before the scheduled initial site audit and this payment should be received 10 days prior to site audits. Further audit, if
required, will be subject to a separate quotation.

Proof of Payment (IBAN/EG/Cheque No/)



In support of your application, please complete this OPITO Application Form and the Approval Criteria Guidance
Matrix then submit them to OPITO with all supporting evidence and documentation in paper format clearly
referenced and indexed.



Senior contact: . Position:
(Senior Management e.g. CEO/MD/Director)

Coordinator contact: ...... Position:
(for operational business)

Accounts contact: ....... Position:
(for financial business)

Signed (Senior contact): Date: ..

FOR OFFICE USE ONLY:

Date received: .



FORMOPITO004.04 Page 18 of 31 Rev 3 (30/5/2014)
Please complete and return to your closest OPITO office (one award per form):


For applications in the Asia Pacific and Americas region, kindly send your submission to:

OPITO Asia Pacific Sdn Bhd
10
th
Floor, UBN Tower
10 Jalan P. Ramlee
50250 Kuala Lumpur
Malaysia
For attention: Zulieka Dewind, Approvals Coordinator
Telephone: +603 2072 7350
Fax: +603 2072 7355
Email: zulieka.dewind@opito.com


For applications in the UK and North Sea bordering countries, kindly send your submission to:

OPITO
Minerva House
Bruntland Road
Portlethen, Aberdeen, AB12 4QL
United Kingdom
For attention: Gillian Clark, Approvals Coordinator
Telephone: +44 1224 787800
Fax: +44 1224 787830
E-mail: gillian.clark@opito.com






For applications in the Middle East, Africa and Europe region, kindly send your submission to:

OPITO International FZ LLC
PO Box 500726
Block 6 Room F11
Knowledge Village
Dubai
United Arab Emirates
For attention: Llewellyn Atienza Del Rosario, Approvals Coordinator
Telephone: +971 4 4458482
Fax: +971 4 4458481
Email: Llewie.Atienza@opito.com

FORMOPITO004.04 Page 19 of 31 Rev 3 (30/5/2014)
OPITO DESKTOP AUDIT APPROVAL - GUIDANCE MATRIX
TO BE SUBMIITED WITH APPLICATION FORM

The purpose of this document is to enable the applicant to map their evidence of compliance against the OPITO approval requirements. Applicants
who currently hold OPITO Approval status do not require to submit evidence for those sections marked with an asterisk (*), unless new
systems/procedures have been devised in support of this application. If so, these should be included in the submission for Desktop Audit Review.
For multiple applications in a single desktop submission, evidence of compliance for section 1 (Management Systems) only needs to be submitted
once.
Note: All material submitted by the Applicant as evidence of compliance against the OPITO approval requirements must be in English. Upon close-
out of the OPITO Desktop Audit, the Applicant must also ensure that the course delivery will be in English (without the use of an interpreter or
translator) during the site audit.
Reference to sections indicating a formally documented procedure: is defined as being a written description of a
prescribed course of action or process.

To Be Completed By Applicant

Applicant:

Contact Point:

Scope of Application (Title of OPITO Standard):

Applicant currently holds OPITO Approval for the delivery of the following OPITO Standards: (complete if applicable)

Title(s)



For Office Use Only

Date Received by OPITO:


FORMOPITO004.04 Page 20 of 31 Rev 3 (30/5/2014)
OPITO DESKTOP AUDIT APPROVAL - GUIDANCE MATRIX
A Procedure must be submitted for the items identified in bold text

OPITO Requirement Explanation of evidence required
Reference where Evidence Of
Compliance can be found in submission

1.Management Systems

Management Systems are required to include the following:

1.1 An explicit policy for implementing and
maintaining OPITO Standards (signed by Senior
Management).*
This document should reflect the
organisations overall philosophy towards
complying with OPITOs training and
assessment requirements. It should be
explicit to OPITO approval and be signed
by senior management.

1.2 A Customer Service Statement which clearly
defines the standards of service which delegates
can expect from the OPITO approved centre.*



This statement should be brought to the
attention of delegates by inclusion in
course materials and/or being displayed in
training areas.
A pro forma statement is available from
the documents library at www.OPITO.com

1.3 Organisation chart, roles and responsibilities
and authority for the management and delivery
of the OPITO approved standard.
The organisation chart must show roles
and responsibilities as well as reporting
authority for the management and delivery
of the OPITO approved standard (training
provider management and staff) and
indicate the roles and responsibilities of
any third parties related to the delivery of
the OPITO standard e.g. facilities and
equipment.




FORMOPITO004.04 Page 21 of 31 Rev 3 (30/5/2014)
OPITO Requirement Explanation of evidence required
Reference where Evidence Of
Compliance can be found in submission

Formally documented procedures are required which:

1.4 Ensure frequent internal audits are
conducted by appropriately trained
personnel with no conflicting interest in
the area(s) being audited (i.e. auditors
should not audit their own work) of all
system activities and procedures relative
to the OPITO standard and Approval
Criteria.*
This documented procedure should be
specific to auditing of OPITO approval
requirements. All the criteria of
management systems, staff and physical
resources must be subject to internal
audit. This is in addition to actual delivery
of training and/or assessment standards
which also need to be audited. Evidence
should include an indicative audit plan.

1.5 Ensure regular review by Senior
Management of the organisations
delivery of OPITO courses and OPITO
approval requirements. *
This documented procedure should show
the process for Management review of the
delivery of OPITO training via
internal/external audit findings,
customer/delegate feedback, assessment
results, accident statistics, complaints,
appeals etc. Evidence should include
management review meeting agenda and
minutes of previous meetings.

1.6 Support delegate complaints.* A documented procedure which shows all
steps in dealing with delegate complaints,
the person(s) responsible, how delegates
are made aware of the procedure, what
records are kept etc.






1.7 Control the maintenance, updating and
back-up of databases (IT and/or
manual).*
This may be a single documented
procedure which identifies relevant
databases or controls may be included in
other procedures e.g. maintenance,
administration etc.






FORMOPITO004.04 Page 22 of 31 Rev 3 (30/5/2014)
OPITO Requirement Explanation of evidence required
Reference where Evidence Of
Compliance can be found in submission
1.8 Ensure accurate records of candidate
assessment are maintained and securely
stored.*
The documented procedure requires to
indicate how is this undertaken, how and
where the records are stored, who is
responsible for maintaining the records,
what security provisions are in place, etc.
This information may be included in the
general assessment procedure(s).

1.9 Ensure appropriate maintenance activities
for all facilities and equipment to be used
during delivery of the OPITO Standard.*
A documented procedure which shows
that a system is in place for planned and
unplanned maintenance of facilities and
equipment.


1.10 Ensure effective liaison and
communication between all sites where
training and/or assessment is
conducted.*
A documented procedure which applies
only to centres having remote sites where
training is conducted e.g. TEMPSC /
fireground areas etc. Procedures are
required to demonstrate that systems
accommodate these. E.g. administration,
maintenance, document control
procedures etc.

1.11 Ensure that OPITO administrative
requirements are fulfilled.*
These are required to include the following:

1.11.1 Delegate registration and forwarding of
delegate registration details to OPITO on a
weekly basis

1.11.2 Verification of delegate pre-requisites
(where required)

1.11.3 Dispensation for expired certificates

A formally documented procedure which
shows the administration process from
booking through to certification is
required.

Note for 1.11.1: OPITO will assist in
putting an electronic registration system in
place once approval has been granted.


FORMOPITO004.04 Page 23 of 31 Rev 3 (30/5/2014)
OPITO Requirement Explanation of evidence required
Reference where Evidence Of
Compliance can be found in submission
1.11.4 Certificate issue

1.11.5 Ensure verification of delegate identity by
means of government issued photographic
identification e.g. Passport, Driving Licence, etc.
1.12 Facilitate the identification of resources
required by candidates with individual
training and assessment requirements
and ensure availability.*
A documented procedure is required.
Examples of individual training and
assessment requirements include:
- English not first language
- Literacy
- Religious considerations
- Disability

1.13 Ensure all training is conducted safely and
delegate well-being is maintained at all
times.
Evidence of delegates safety may be
provided from a variety of documented
procedures, but must include as a
minimum:
- Safety Procedures
- Emergency Procedures
- JSA/Risk Assessments
- Medical Screening Procedures
- Accident Reporting and
investigation procedure

Photographic evidence of delegates well-
being must include as a minimum:
- Changing rooms, toilets, showers,
washing facilities and canteen
appropriate to training provided
and the number of delegates





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OPITO Requirement Explanation of evidence required Reference where Evidence Of
Compliance can be found in submission
2.Physical Resources
2.1 Resource needs are identified in relation to the
specific OPITO Standard and are available.
For all Facilities and Equipment where
training is conducted, the resource needs
are identified as per relevant sections of
the OPITO Standard.
Evidence of compliance with this criterion
should be in the form of an accurate
inventory of all facilities, equipment and
personal protective equipment to be used
for the delivery of the OPITO Standard.
The actual numbers/quantities available
require to be listed. All items listed in
inventory must be supported by
photographic evidence. Details of any & all
media and reference documentation used
during the delivery of the course should
also be included.















2.2 There are sufficient maintenance activities to
ensure that all training equipment and facilities
are safe and fit for purpose. To include:

2.2.1 A current and accurate inventory of all
facilities and equipment used for the delivery
of OPITO approved training and/or
assessment. (as per 2.1 above)

2.2.2 Facility and equipment maintenance
plans/contingency plans (computer or paper-
based).

2.2.3 Third party certification of facilities and
equipment where appropriate (e.g. for lifting
equipment etc).
Evidence may be procured via:
- Equipment/facilities checklists
- Equipment maintenance plans/
schedules
- Contingency plans are also
required in the event of equipment
breakdown/failure
- Load test certificates



FORMOPITO004.04 Page 25 of 31 Rev 3 (30/5/2014)

2.2.4 Accurate recording of maintenance
activities conducted on facilities and
equipment used in the delivery of OPITO
approved training and/or assessment.






FORMOPITO004.04 Page 26 of 31 Rev 3 (30/5/2014)

OPITO Requirement Explanation of evidence required
Reference where Evidence Of
Compliance can be found in submission
3.Staff Resources
3.1 There are sufficient staff with the appropriate
qualifications and experience as defined within
the OPITO Standard.
The relevant section of the OPITO
Standard clearly indicates the required
skills, experience and qualifications for
training delivery and competency
assessment. Evidence to be sufficient,
valid and must include; CVs/Rsums,
copies of certificates, staff training and
competency records to cover the staff
roles. A Competence Matrix for all staff
involved in the delivery of the standard.

Note: In situations where an OPITO
standard requires staff to hold an OPITO
certificate as evidence of competence,
and this initially cannot be achieved;
training providers could be approved to
deliver the standard provided the relevant
staff meet the evidence indicated in this
section 3.1.
Thereafter the relevant staff must
achieve certification within a 12 month
period.


3.2 There are formal job descriptions/specifications
for all job roles involved in the delivery and
support of the OPITO Standard.
Job descriptions for all job roles specific
to the delivery and support of OPITO
Standards. To include instructors,
assessors, support staff, administrative
staff, maintenance staff, etc.





FORMOPITO004.04 Page 27 of 31 Rev 3 (30/5/2014)
OPITO Requirement Explanation of evidence required
Reference where Evidence Of
Compliance can be found in submission
3.3 There are sufficient assessors and internal
verifiers with the appropriate training and
competencies to ensure quality and objective
assessments.
As for 3.1



Formally documented procedures are required which:

3.4 Ensure that staff training and development
needs are regularly reviewed and a
programme is put in place to meet any
requirements which are identified.*
This procedure relates to all staff
involved in the training and/or
assessment of OPITO Standards i.e. full-
time, part-time, sub-contracted, etc.





3.5 Ensure that regular confirmation of staff
competency is undertaken.*
This may be a stand alone procedure
or be part of the training & development
process/procedure. To include
instructors, support staff, maintenance
staff etc.






4.Training & Assessment
4.1 Information, advice and guidance on training and
assessment is provided to potential delegates,
delegates and their representatives.

This process would normally be included
in administrative procedures. Additional
documentation may include:
- Course Joining Instructions
- Course Information sent to
delegates/delegates
representatives
- Sample of completion certificate

4.2 Delegates are informed of OPITOs role within
the oil & gas industry and contact points within
OPITO.
This may be achieved by a prominently
displayed notice and/or inclusion in
training materials.
This is available from the OPITO website
documents library at www.OPITO.com



FORMOPITO004.04 Page 28 of 31 Rev 3 (30/5/2014)
OPITO Requirement Explanation of evidence required
Reference where Evidence Of
Compliance can be found in submission
4.3 There is documentary evidence to confirm that
training and assessment is carried out as
specified within the relevant OPITO Standard.
This documentation should include:

4.3.1 Assessment checklists including
assessment methods, clearly
referenced against the relevant OPITO
Standard.

4.3.2 Detailed lesson/exercise plans, clearly
referenced against the relevant OPITO
Standard (including delivery methods
(explanation/demonstration/practice),
instructor/delegate ratios, resources to
be used, time allocation, location of
training, staff roles etc).





Assessment checklists referenced against
the learning outcomes contained within
the standard.

Lesson plans (theory and practical)
referenced against the training
programme and learning outcomes
contained within the standard, plans need
to be sufficiently detailed to ensure that
training is consistently delivered.

The Theoretical lesson plan sets out what
information is going to be delivered and
the sequence of delivery to enable a
competent instructor to deliver the lesson
plan consistently. The theoretical lesson
plan should also contain facility and
equipment required.

The Practical Exercise Plan should
contain:

A description of the scenario and staff
roles, with supporting drawings/plans
so it is clear what the delegates will be
expected to practice and demonstrate.
A list of PPE required by the delegates
Planned timing of exercises
Facilities, equipment & props to be
used
Safety points to be covered in tool box
talk














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OPITO Requirement Explanation of evidence required
Reference where Evidence Of
Compliance can be found in submission
References which may include, e.g.
supporting Instructor guidance,
relevant operational procedures, JSAs,
lift plans in the case of Rigger Training
4.4 A Timetable/Programme to cover course delivery
and enable sufficient time for effective
administration of the programme in line with the
OPITO Standard.

Examples of documentation which should
reflect the optimum time allocations set
out in the OPITO Standards may include:
- Course Programme Timetable
- Administration and break times







Formally documented procedures are required which:
4.5 Ensure candidate assessment is conducted
in alignment with OPITO Standard
requirements.*
A documented procedure which outlines
all steps of the candidate assessment
process, to include addressing the needs
of delegates who are deemed not yet
competent. This may be combined with
the appeals procedure (4.6).

4.6 Support candidate appeals against
assessment decisions relating to treatment
within the assessment process.*
A documented procedure which outlines
the process involved in a candidate
appealing against an assessment
decision. This is a separate issue from a
delegate who wishes to complain about
service etc.







4.7 Ensure consistency, quality and objectivity
of assessments*
A documented procedure which outlines
all steps required for quality assurance of
the assessment process. This may
include:
- Meetings with Assessors where
support and advice to assessors
is provided


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OPITO Requirement Explanation of evidence required
Reference where Evidence Of
Compliance can be found in submission
- Sampling of assessment evidence
to verify assessors decisions and
assessment
- Record keeping