Version 6 HeathrowT1 07/14 2014 LHR Airport Limited. Published July 2014.

A30
A30
A315
A315
A4
A4
A4
A4
A3113
A3044
A3044
A3044
A408
A437
A312
M4
M4
M4
M25
M25
J14
J15
J4b
J4
J4a
J3
H
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L L O
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AY L A
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BAT H ROAD
BAT H ROAD
S TA
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E S R
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H
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P
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K
W
A
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F
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S

R
D
T
H
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C
A
U
S
E
W
A
Y
T
U
N
N
E
L
T1 & T3
Short stay
T1, T2 & T3
Business
Business
Parking
Plus T5
Long Stay
T5
Short Stay
T4
Short Stay
T2
Short Stay
T5
Business
T4
Long Stay
& Business
Terminal 1
Terminal 4
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 5
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 2
Central
Bus Station
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 3
T1, T2 & T3
Long stay
Heathrow Airport
London
Slough
Reading
The West
N
0km
0mi 1mi
0.5mi
0.5km 1.5km
1km
Hertz
Enterprise
Europcar
National
Alamo
Dollar
Thrifty
Avis
Budget
Avis
Budget
Sixt
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
UK and Ireland Arrivals 4
International Arrivals 5
Onward travel 6
Heathrow Airport
Overview
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24
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7
25
26
27
28
29
30
6
4
5
2
1
3
Zone C
Zone D
Zone E
Zone F
Zone G
Zone J Zone H
Zone K
Zone A
Zone B
Customs
Commercial exports
Cash declarations
Security
Security
VAT
refunds
Entrance
Entrance
From UK and
Ireland Arrivals
Entrance
Departures
Departures
Special assistance
Special assistance
31
32
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
UK and Ireland Arrivals 4
International Arrivals 5
Onward travel 6
Food and drink
Cafs
AMT Coffee 3
Bars and restaurants
Caff Italia 31
The Skylark 32
by JD Wetherspoon
Shopping
Boots 7
Excess Baggage Company Bag Wrap 1
Rolling Luggage 13
WHSmith 4
Services
Airline service desk
Bureau de change
Moneycorp 5, 8
Travelex 10, 20
VAT refunds 11
managed by Travelex

Cash machine
Commercial exports 9

Escalator
Information
Internet facility
Lift
Pharmacy
Postbox

Repack area
Seating
Security
Special assistance 2, 19
Stairs
Telephone
Toilets

Accessible toilet All

Baby care All
Drinking 29
fountain
Family toilets 28, 29
Mothers 28
nursing
VAT
refunds VAT refunds 11
managed by Travelex
Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi
Ticket desks
Aegean 18
Aer Lingus 25
Air New Zealand 24
Asiana 18
Austrian 14
British Airways 6
Brussels Airlines 22
Croatia Airlines 21
Cyprus Airways 15
EL AL 16
Germanwings 14
LOT Polish Airlines 21
Lufthansa 14
South African Airways 27
Swiss International Air Lines 22
TAM 26
TAP Portugal 17
Transaero 18
United Airlines 27
US Airways 23
Mezzanine
Terminal 1
Check-in
Level 1 and mezzanine
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45
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11
12
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40
15
16
14
17
39
18
38
19
37
36
20 35
34
21
33
32
31
55
54
30
22
29
28
27
25
49
53
56
56
59
60
61
58
26
23
24
41
50
51
Security
Security
Customs
Commercial
exports
Entrance
from Check-in
Entrance
from Zone K
Entrance
from Check-in
Special assistance
Up to
57 Servisair lounge
VAT
refunds



25 minute walk
Gates 7490
British Airways
International
lounge
British Airways
UK and Ireland
lounge


20 minute walk

Gates 28
15 minute walk
EL AL King David lounge
Costa
Gates B28B49


5 minute walk
Gates 1621
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
UK and Ireland Arrivals 4
International Arrivals 5
Onward travel 6
Mulberry 46
Omega 35
Perfume Gallery 22
Rolling Luggage 11
Shoeshine Express 54
Sunglass Hut 32
Swarovski 27
Ted Baker 38
Thomas Pink 21
Timberland 6
Tumi 25
Watches of Switzerland 45
WHSmith 1, 42
WHSmith Books 39
World Duty Free 13, 40, 48
World of Whiskies 31
Shopping
Bally 34
Boots 2
Burberry 37
Chocolate Box 47
Clarks 28
Cocoon 20
Collection 43
Dixons Travel 5, 19
French Connection 8
Glorious Britain 18
Hamleys 29
Hugo Boss 33
Kipling 10
L.K.Bennett 9
Links of London 44
Longchamp 36
Moleskine 51
The Harlequin Alehouse & Eatery 15
The Tin Goose Pub & Eating House 3
Cafs
Caff Nero 4
Pret A Manger 17
Food and drink
Bars and restaurants
Bridge Bar and Eating House 30
Caviar House & Prunier 52
Caviar House & Prunier Seafood Bar 14
Est Caffe 16
Giraffe 12
Services
Airline Lounges
Servisair lounge 57
Star Alliance 26
airline lounge
Airline service desk 56
Bureau de change
Moneycorp 53
Travelex 49
VAT refunds 49
managed by Travelex

Cash machine
Commercial exports 41
Internet facility
Lift
Multi-faith 23
prayer room
Pharmacy
Play area 50
Postbox
Seating
Special assistance 24
Stairs
Telephone
Ticket sales
Toilets
Accessible toilet All

Baby care All

Drinking All
fountain

Family toilets 60
Mothers nursing 58
VAT
refunds VAT refunds 49
managed by Travelex
Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi
Terminal 1
Departure lounge
Level 1
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WHSmith
12
11
10
9
7
8
6
16
17
18
15
Help
point
14
13
4
5
2
3
Zone C
Zone D
Zone E
Zone F
Zone G
Zone H Zone J
Zone A
Zone B
Customs
Commercial exports
Cash declarations
Security
VAT
refunds
1
89
1012
Public area
Passenger area
Entrance
From
gates
From
gates
Entrance
Entrance
Exit from Baggage
reclaim hall
Up to
Arrivals lounge
Heathrow Express
Underground
International
arrivals
Onward travel
Down to
Special assistance
19
20
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
UK and Ireland Arrivals 4
International Arrivals 5
Onward travel 6
Services
Airline service desk
Baggage reclaim

Baggage 17, 18
enquiries
Bureau de change
Moneycorp 5, 7
Travelex 9
VAT refunds 10
managed by Travelex

Cash machine

Check-in
Commercial exports 8

Escalator
Information
Internet facility
Lift
Pharmacy
Postbox

Repack area
Seating
Security
Special assistance 2
Stairs
Telephone
Toilets
Accessible toilet All
Baby care All

Drinking All
fountain
Family toilets 13, 14
Mothers 14, 16
nursing
VAT
refunds VAT refunds 10
managed by Travelex
Food and drink
Cafs
AMT Coffee 3
Bars and restaurants
Caff Italia 19
The Skylark 20
by JD Wetherspoon
Shopping
Boots 6
Excess Baggage Company Bag Wrap 1
Rolling Luggage 12
WHSmith 4, 11
Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi
Terminal 1
Arrivals (UK and Ireland)
Level 1 and mezzanine
Mezzanine
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2



15
1
5
4
18
20
19
17
2
3
16
22
21
14
10 11
Help
Point
12
9
6
6
13
7
8
Public area
Passenger area


Underground
Terminal 3
walkway
Down to
Entrance
From UK and Ireland
Arrivals
Exit from Baggage
reclaim hall


Heathrow
Express
Terminals 4 & 5
Connect trains
Down to
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
UK and Ireland Arrivals 4
International Arrivals 5
Onward travel 6
Services

Baggage 914
enquiries
Baggage reclaim
Bureau de change
Moneycorp 3, 7
Travelex 8, 16
Car rental desk 17

Cash machine

Escalator

Help point
Internet facility
Lift

Meeting point
Postbox

Priority seating
Seating

Security
Stairs
Telephone
Ticket sales
Heathrow Express 18
Hotel by Bus 1
Toilets
Accessible 20, 21
toilet
Baby care 20, 21
Female toilet 21
Male toilet 22

Tourist information
Tourist services 2
by British Hotel
Reservation Centre
Food and drink
Costa Coffee 15
Shopping
Excess Baggage Company 19
SIM Local 5
WHSmith 4
World Duty Free 6
Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi
Terminal 1
Arrivals (International)
Ground floor
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1
5
4
9
10
8
7 1a
1
5
2
3
Public area
Passenger area
First lane
Second lane
Entrance


From UK and Ireland
Arrivals
Exit from Baggage
reclaim hall



Heathrow
Express
Terminals 4 & 5
Connect trains
Down to

Up to
T1a Short stay
car park



Underground
Terminal 3
walkway
Down to
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
UK and Ireland Arrivals 4
International Arrivals 5
Onward travel 6
Food and drink
Costa Coffee 6
Shopping
Excess Baggage Company 10
SIM Local 5
WHSmith 4
Services
Airline Lounge
Arrivals lounge 11
Bureau de change
Moneycorp 3
Travelex 7

Bus stop
Car rental desk 8

Cash machine

Escalator

Help point
Internet facility
Lift

Meeting point
Postbox

Priority seating
Seating
Smoking area

Stairs

Taxi rank
Telephone
Ticket sales
Heathrow Express 9
Hotel by Bus 1
Toilets
Accessible toilet All
Baby care All

Tourist information
Tourist services 2
by British Hotel
Reservation Centre
Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi
Car parking (off airport) 5
NCP Flight Path, Purple Parking,
Purple Parking Business, Reeds
Car parking (on airport) 1

1a
Business, Long stay, Hotel by bus, Help bus
Taxi rank Second lane
Bus and coach stop allocation
Hotel Hoppa 3
Group travel pick up 4
Car rental (off airport) 5
Dollar Thrifty, Sixt
Car rental (on airport) 2
Avis Budget, Europcar/National/Alamo,
Enterprise, Hertz
Terminal 1
Arrivals (Onward travel)
Ground floor