Business Communication - I

Objective:
The objective of this course is to familiarize the students with the nature, process and
types of business communication. The course also aims to equip them with the necessary
skills in written and oral communication, making presentations and participating
effectively in negotiations.
Course Contents:
Importance and a nature of business communication, communication process,
types, channels, Barriers and gateways in communication.
undamental !spects of Business "ommunication# $eading, %riting, &istening
and 'peaking
%ritten communication ( writing techniques, rules of good writing, correct use of
grammar.
English Grammar:
)arts of word
)arts of 'entence and its types
)arts of 'peech
*oun, )ronoun
!rticle
!djective
+erb, !dverb
Tenses and its forms
!ctive , )assive +oice
-irect , Indirect *arration
)reposition
"onjunctions, Interjection
)unctuation
English Vocabulary:
.se of -ictionary
%ords that often confuse
)refi/es and 'uffi/es
'ynonyms , !ntonyms
%ords commonly misspelt
)r0cis %riting
Suggested Readings#
1. T * "hhabra, Banu $anjan, Business "ommunication, 'un India
2. ).-. "haturvedi, Business "ommunication, )earson 3ducation
4. 5eenakshi $aman , )rakash 'ingh, 6/ford )ublication
7. 'inha , 88, Business "ommunication, 9algotia
:. %ren , 5artin ( 3nglish 9rammar
Business Communication - II
Objective:
The objective of this course is to familiarize the students with the nature, process and
types of business communication. The course also aims to equip them with the necessary
skills in written and oral communication, making presentations and participating
effectively in negotiations.
Course Contents:
ro!essional "riting
Business letters and different types of business letters
%riting resume, application letter, emails, memos, agenda, reports and minutes
Reading# S$ea%ing & 'istening S%ills
*on +erbal "ommunication, 6ral communication and listening skills
-eveloping effective $eading skills and its comprehension.
Importance of &istening skills and its usage
9roup -iscussions as a problem solving technique
)ublic 'peaking, *egotiations ( elements, importance and process, preparations
and formulations of strategy for negotiations
)resentations of reports, presentations skills, essentials of effective presentations
Information Technology and communication
3thical communication in Business
&egal aspects of business communication
Suggested Readings#
1. &esikar $ + and )ettit ;r. ; -, Business "ommunication, Theory and !pplication,
T5<
2. 8aul, !sha, Business "ommunication, )<I
4. Bovee " & et al, Business "ommunication Today, )earson 3ducation.
7. )earce , " 9lenn 3tc, Business "ommunication # )rinciples and !pplication, ;ohn
%iley , *ew -elhi.
:. 5eenakshi $aman , )rakash 'ingh# 6/ford )ublication
=. !njanee 'ethi , Bhavana !dhikari# T5<
>. T * "hhabra, Banu $anjan, Business "ommunication, 'un India
?. ).-. "haturvedi, Business "ommunication, )earson 3ducation