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Three food groups, which are central in the Norwegian diet, were chosen for investigation of consumer valuation of quality. Most consumers prioritize freshness, taste and nutritional value. Women are more likely to prioritize environmental aspects in their quality evaluation of food. People in the highest educational group were also more likely to put priority on environmentally sound production.
Three food groups, which are central in the Norwegian diet, were chosen for investigation of consumer valuation of quality. Most consumers prioritize freshness, taste and nutritional value. Women are more likely to prioritize environmental aspects in their quality evaluation of food. People in the highest educational group were also more likely to put priority on environmentally sound production.
Three food groups, which are central in the Norwegian diet, were chosen for investigation of consumer valuation of quality. Most consumers prioritize freshness, taste and nutritional value. Women are more likely to prioritize environmental aspects in their quality evaluation of food. People in the highest educational group were also more likely to put priority on environmentally sound production.
Food Q&i0 and ficfbnce Vol. 8, No. 1, pp. 1%26, 1997
Copyright 0 1996 Elswicr Science Ltd Printed in Great Britain. All rights reserved Pllt SOSSO-3293(96)00004-3 0950-3293/9? 8 17.00 + .oo ENVl RONMENTALCONCERNI NCONSUMEREVALUATl ONOF FOODQUALI TY Margareta Wandel* & Annechen Bugge National Institute for Consumer Research, P.O. Box 173, N-1324, Lysaker, Oslo, Norway (Accepted 10 January 1996) ABSTRACT Three food groups, which are central in the Norwegian diet, were chosen for investigation of consumer valuation of quality: fruits and vegetables, potatoes, and meat. Most consumers prioritize freshness, taste and nutritional value. Those consumers who gave priority to environmental aspects were least satisfied with the quality of these products. A further investigation of consumer relationship to environ- mental aspects of food was made through analyses of the characteristics of consumers who 1) put priority on envir- onmental aspects in their quality valuation of food, 2) are willing to pay an extra price for foods produced in an environmentally sound manner, and 3) buy these products today. The results showed that women are more likely to prior- itize environmental aspects in their quality evaluation of food, and they are more likely to buy these products, than men. People in the highest educational group were also more likely to put priority on environmentally sound production. There were geographical differences; people living in Oslo and Northern Norway were least likely to put priority on ecological production. There was no independent effect of income, occupation or age. However, the reasons for buying foods from environmentally sound production were different in the various age groups. The youngest age group based their buying behavior on the considerations for the environment and animal welfare, whereas consideration for own health was the most prominent reason in the oldest age group. The results indicate that many consumers are inter- ested in foods produced in an ecologically sound manner, but they are not willing to pay the present high prices for these products. Copyright 0 1996 Elsevier Science Ltd Keywords: Consumers; food quality; meat; vegetables; potatoes; environment; Norway. *To whom correspondence should be addressed. I NTRODUCTI ON Background Food quality can be defined in a number of ways. The attributes included in the concept of quality depend on who is making the definition. Typical actors partici- pating in the valuation of food quality are food pro- ducers, government officials, marketing people and consumers (Lien, 1989). The producers commonly give preference to technical use-attributes, such as increased yield, suitability for mechanical harvesting and industrial preparation, as well as resistance against insects and dis- eases (Nilsson, 1978). The wholesale dealer and the retailer may give preference to visual attributes, such as size, form and color and that the products keep well. Government officials are involved in regulations con- cerning health aspects, for example amounts of con- taminants and types of additives allowed in food. Consumers are interested in many aspects related to food quality, such as taste, freshness, appearance, nutritional value and food safety. However, the main focus of inter- est among the consumers may vary in different societies and at different times. Recent studies in a number of countries have shown that consumers are becoming increasingly interested in food qualities which cannot be discovered by looking, tasting or smelling the products (Smith, 1991; Jussaume & Judson, 1992; Schafer et al., 1993; Wandel, 1994). Such quality attributes are related to the nutritional content and hygienic standards of foods, as well as to the status with regard to food additives, rests of agro- chemicals and contamination from environmental pollu- tion. Consumers are also becoming interested in foods produced according to ethical aspects of animal rearing. Discussions about food in consumer organizations, have increasingly included environmentally sound production and animal welfare principles in the concept of food quality. This has inspired the international organization of consumers union to include these aspects in their work towards improvement of food quality standards (IOCU, 1993). 19 20 M. Wandel, A. Bugge Environmental orientation and community vs. personal interests Whereas conventional quality properties such as taste and freshness, as well as nutritional quality, are related to personal interests, the environmental properties of food may, in addition, be related to wider, more com- munity oriented interests. Consumers may, for example, express interest in buying foods from environmentally sound production, either because of concern for own health or out of concern for the external environment. The division between community or group benefit orientation and personal benefit orientation has been the focus of interest for psychologists as well as sociologists and political scientists. The group benefit orientation has been conceptualized in different ways by various authors. Cotgrove (1982) maintains that two opposing positions have emerged in relation to environmental issues. What he calls the cornupian position entails core values of economic growth, a commitment to the goal of mastery and dominion over nature, and the belief that man has both the right and the ability to use nature instrumentally for his own ends and purposes. The opposing cata- strophist position entails a belief that dangers facing society from pollution growth, and shortages of various kinds are problems inherent to industrial capitalism. Dunlap and Van Liere (1978) worked with the concept of New Environmental Paradigm (NEP), as opposed to the Dominant Social Paradigm (DSP). The proponents of NEP argue that the belief in abundance and progress, the faith in science and technology, and a laissez-faire economy all contribute to environmental degradation. He found a high degree of consistency between different attitude indicators of NEP. He also found that the environmental paradigm had won more acceptance among the general public than he would have expected. Cultural theorists have proposed that individuals choose their objects of concern in order to support their way of life (Douglas & Wildawsky, 1982; Wildavsky, 1987; Dake, 1991). The point that is made is that what people are concerned and worried about, can be pre- dicted from knowledge of cultural characteristics and social relations. Results from individual level analysis have also lent support to the cultural theory (Dake, 1991). However, even though people may be concerned about environmental issues, it can not be assumed that behavior has changed accordingly. The link between attitudes and behavior is often rather tenuous, especially with regard to environmental issues (Schuman & Johnson, 1976; Grunert & Kristensen, 1992; Alwitt & Berger, 1993). This is parti- cularly the case when the product represents a conflict between environmental soundness and other perceived benefits, such as convenience, performance, various other quality attributes, and prices. Uusitalo (1990) has pointed out that, even though environmental quality is generally perceived as one of the most important social goals, free riding tendencies are present as soon as a social goal interferes with the respondents own economic utility. Objective and problem issues The objective of this study is to contribute to a better understanding of consumers priorities in their choice of food. The main focus is consumers relationship to envir- onmentally sound production of food. Since consumer organizations view environmental aspects as part of the quality concept, it was interesting to find out to what degree the general consumer is concerned about these issues and perceive them as important quality aspects of food. To this end, environmentally sound manner and environmental aspects mean that the consumers know that the food is produced in an environmentally sound manner, with less industrially produced fertilizer and less pesticides and herbicides. The following research questions were posed: How do consumers evaluate environmentally sound production in competition with other quality prop- erties? Studies from Denmark and Germany have shown that between 60 and 80% of the consumers respond that they prefer foods which they know are produced in an environmentally sound manner (Grunert & Kristensen, 1992). However, even though most consumers are interested in these foods, we hypothesize, that when respondents have to make a choice between different food quality aspects, the percentage choosing environmentally sound production is substantially reduced, and that it varies for different kinds of food products. How willing are they to pay additional prices for such products? Based on the evidence above (Uusitalo, 1990), it can be assumed that when the consumers are faced with additional prices, the group which is interested in environmentally sound food production will be small. On the other hand a tendency for consumers to overestimate their willingness to pay higher prices for such products, has been described (Grunert & Kristensen, 1992). We hypothesize that these two forces will exert differential influence in various consumer groups. What are the socio-economic characteristics of the consumer groups expressing interest in environ- mentally sound production through 1) giving priority to this aspect in competition with other quality aspects 2) being willing to pay additional prices for such products 3) buying these products today? What are the similarities and what are the differences? We wished to find out if only the eco- nomically well off consumer groups are interested in these foods. We also wished to examine if gender and life phase are important and if the interest is higher in certain regions of the country. Earlier research has shown that the responses to value questions about environmental issues are quite consistent (Dunlap et al., 1978, Uusitalo, 1990). We therefore hypothesize that the group char- acteristics with regard to at least 1) and 2) are similar. These responses may be highly influenced Environmental Concern in Consumer Evaluation 2 1 TABLE 1. Characteristics of the Sample Age (r-4 Number 15-24 25-39 40-59 60 and above sex Men Women Income Below 160 000 NKr 160 00&300 000 Over 300 000 Did not know RCgiOll Oslo Rest of Eastern part South/West Middle North 191 381 305 226 544 559 211 323 356 213 112 523 233 127 108 by value orientations, whereas 3) concerns behavior, and may therefore be different. 4. What is the background for the interest in foods produced in an environmentally sound manner in different consumer groups? We hypothesize that this interest is related to own health, general envir- onmental concerns, animal welfare as well as other perceived good qualities, such as taste, and that the orientations are different in various consumer groups. METHODS Sampling The data were obtained from personal interviews of a representative nationwide sample of the Norwegian population above the age of 15; 1103 persons in total. The random sampling was based on households. The interview was carried out with the person in the house- hold who had a birthday most recently. The data were collected with the help of a pre-coded questionnaire in November/December 1993. The sample characteristics are shown Table 1. Questionnaire Qual i t y properties that are important to the consumers The respondents were asked to indicate the properties which are most important to them when considering the quality of different products: meat and meat products, fruits and vegetables, and potatoes. These products were chosen because they are central in the Norwegian diet. Although potatoes represent a specific product and meat and meat products as well as fruits and vege- tables represent generic products, it was considered relevant to include potatoes in this survey, since they constitute the core of the traditional Norwegian diet. The potato quality will therefore represent an important part of food quality for most consumers. An example of these questions are given in regard to vegetables: Which of the following attributes do you consider to be the two most important when you judge the quality of vege- tables? High nutritional value, environmentally sound production, good appearance, good taste, freshness, other, do not know. The respondents were asked to indicate first and second priority. Degree of sat i sf act i on wi t h t he qual i t y The questions about satisfaction were constructed in order to elucidate if the consumers felt that the quality attributes they were interested in, were well taken care of in the Norwegian food market. The interviewer included the interviewees first quality priority in the question, as shown in the following example: To what degree do you mean that your wishes about . ..(environmentally sound production)... are satisfied with regard to vegetables? Very well, rather well, medium, rather poorly, very poorly. This question was repeated for all the products. Wi l l i ngness t o pay mor e f or f oods pr oducedi n an envi r onment al l y sound manner These were 6 questions each for environmentally sound production and for production according to animal wel- fare principles. The questions were graded with higher and higher additional prices as follows: Are you willing to pay 5% more... 10% more... 25% more... 50% more... 75% more... 100% more for foods which you know are produced in an environmentally sound manner? Response categories were yes or no for each percentage. Consumer habi t s r egar di ng envi r onment al l y sound pr oduct i on First the question <do you consciously buy products today, which are produced in an environmentally sound manner?. The same question was repeated for animal welfare principles. Response categories were: Yes, often; yes, sometimes, almost never, never. The respondents were then divided into those who buy these products (often, sometimes) and those who never buy them. The buying group was asked about the reasons for buying, and the never group was asked about the reasons for not buying. Response categories for buying were: own health, environment, ethical animal care, other perceived good qualities. Response categories for not buying: poor quality, inadequate information, poor availability, no interest, high prices. Data analysis Data were analyzed using the SPSS/PC program. The following tests were used: Chi-square test and logistic regression. Three regression equations were estimated with dependent variables from the questions about 22 M. Wandel, A. Bugge environmentally sound production as a quality property, willingness to pay more for foods produced in an envir- onmentally sound manner, and buying these foods, as described above. All the non-continuous variables were coded as dichotomies. The independent variables were coded as follows: sex (man = 1, woman = 0), age in years, education (high school = 1, elementary = 0) (university = 1, elementary = 0)) income (160 000-300 000 Nkr= 1, < 160 OOO=O) (300 000 or more= 1, < 160 OOO=O), region (rest of Eastern Norway = 1, Oslo= 0) (Western Norway= 1, Oslo=O) (Middle Norway= 1, Oslo=O) (Northern Norway = 1, Oslo = 0) , occupation (white collar = 1, worker = 0) (self employed = 1, worker = 0) (student = 1, worker = 0) (unemployed = 1, worker = 0). Income was coded in dichotomies, because the data were collected as income groups in the questionnaire. 100 Norwegian kroner are approximately 16 US$. RESULTS Food quality and consumer priorities The quality properties of first priority for fruits and vegetables were taste and freshness (Fig. 1). Appearance and nutritional value were also given first priority by a substantial part of the respondents. Fifteen per cent gave environmentally sound production first priority. When the material was divided in high (consumption of fruits/ vegetables at least 5 times/week) and low consumers (consumption of fruits/vegetables less than 5 times/week) it was found that more of the high consumers gave priority to nutritional value and environmentally sound production, compared to the low consumers. Many respondents (40%) rated taste as the most important quality property for potatoes, whereas fresh- ness came further down the list. A number of factors were q Total 0 High consumer q Low consumer Quality aspects FIG. 1. Consumer priorities of different quality aspects of vegetables. Percent of consumers. High consumers: eat vege- tables at least 5 times/week; low consumers: eat vegetables less than 5 times/week. Chi-square 19, df 4, p < 0.001. N = 1052. regarded as equally important. These were environ- mental aspects ( 15%) as well as firmness (15%) and regular size (13%). About ten per cent of the consumers gave priority to appearance. Taste and environmental aspects were more important and freshness and appear- ance less important to the high consumers (consumption of potatoes 5 times/week or more), compared to the low consumers (consumption of potatoes less than 5 times/week) (Chi-square 14, df 5, p < 0.02, N = 1076). Most of the respondents gave freshness (3 l%), taste (20%) and nutritional value (20%) first priority in evaluation of meat quality. The respondents did not rate environmental aspects as very important with regard to meat; only 5% gave this property first priority. Less than five per cent of the consumers put priority on appearance. These data indicate that environmental concerns in evaluation of food quality are more prominent with regard to fruits, vegetables and potatoes than meat. It has also to be kept in mind that since the respondents could choose only 2 quality properties, those who choose environmental aspects had to do that at the expense of other properties, such as taste, freshness and nutritional value. Food quality and consumer satisfaction The satisfaction with the quality of fruits, vegetables, and meat was rather high. Between 70% and 80% replied that they were well satisfied with the quality attributes of first priority. The only exceptions were those consumers who put priority on environmental aspects and ethical animal care. Only about 35% (for meat) and 50% (for fruits and vegetables) of those who put priority on environmental aspects, responded that they were well satisfied, and only 10% of those who put priority on ethical animal care in meat production were well satisfied. However, as shown earlier, relatively few regarded these last aspects as the most important quality properties in the case of meat. The consumers were less satisfied with the quality of potatoes, compared to fruits, vegetables and meat. For many of the quality properties, only between 50% and 60% of the respondents replied that they were well satisfied. In agreement with the results for fruits, vege- tables and meat, few of those who put first priority on environmental aspects, were well satisfied. Wtllingness to pay higher prices The results so far have been focussed on consumers who value environmentally sound production so much that they give first priority to this aspect at the expense of other quality attributes. Another approach to the study of consumers wishes and priorities regarding environ- mental aspects of food is to explore their willingness to pay higher prices for such products. This type of investiga- tion is always difficult to interpret, since it is not adequately Environmental Concern in Consumer Evaluation 23 understood how well the results resemble the actual behavior in the buying situation. However, stepwise increases in prices have earlier shown to give meaningful results on questions of willingness to pay (Lavik, 1990). This was therefore applied in regard to foods produced in an environmentally sound manner. The consumers responded that they were willing to pay a little more for foods produced in an environmentally sound manner, with less industrially produced fertilizer and less pesticides and herbicides (Fig. 2). Over 70% meant that they were willing to pay 5% more. When the additional price was increased, there was a drastic decline in the willingness to pay; less than 10% of the respondents were willing to pay 25% more for such food products. The respondents were a little less willing to pay more for meat which they know is produced according to ethical animal care principles. Even if these results do not necessarily give a complete picture of how the consumers will behave in the buying situation, they indicate that many are interested in buying such foods as long as the price is not increased more than a small amount. Buying foods produced in an environmentally sound manner The responses to the question of whether or not the consumers buy products which they know are produced in an environmentally sound manner were as follows: Only 13% responded that they often buy such products. However, a larger proportion (32%) responded that they buy these products, but not very often. Forty-six per cent maintained that they almost never or absolutely never buy these products, whereas 9% did not know if they have bought them. Three indicators Factors affecting consumer valuations and behavior The results above represent three indicators of consumer interest in environmentally sound food production. The first indicator concerns priority of environmentally sound production in competition with other food quality aspects (Table 2). Thirty-five per cent of the respondents choose environmentally sound production as first or second priority for at least one of the products included in the study. Since this choice was made at the expense of other quality properties, it is likely that these were especially motivated consumers. The next indicator concerns willingness to pay more for foods produced in an environmentally sound manner (Table 2). The proportion of consumers who were will- ing to pay 10% more for such products was similar to the one which choose environmentally sound production among the different quality properties. However, it was not exactly the same respondents, since not more than 54% of those who put priority on environmentally sound production as a quality attribute, were also willing to pay 10% more for these products. However, most of them (87%) were willing to pay 5% more. Animal welfare 0 5% IO% 25% SO% 75% 100% Additional price (W) FIG. 2. Willingness to pay additional price for foods produced in an environmentally sound manner---or according to animal welfare principles. TABLE 2. Consumers who are Interested in Environmentally Sound Production. Different Approaches Indicator I Indicator II Indicator III Priority on environ- Willing to pay 10% Buy foods, mental aspects in more for foods, produced in an competition with other produced in an environmentally quality properties. environmentally sound manner. (1st or 2nd priority, at sound manner. (often, sometimes) least 1 type of food) 35% of consumers 38% of consumers 44% of consumers The third indicator concerns buying behavior (Table 2). Those who responded that they buy foods produced in an environmentally sound manner (often, sometimes) were grouped together and classified as buyers. They constitute 44% of the respondents, which is a little higher than those who responded that they were willing to pay 10% more for these products. We have tested the three indicators described above in order to find the gender, life phase and regional character- istics of the groups who show interest in foods produced in an environmentally sound manner in these three different ways. Table 3 shows the results from logistic regression analyses for the three indicators. The table shows the regression coefficients and the significance. Only the independent variables which are significant will be com- mented upon. Two of the indicators show that women are more interested than men. They are more likely to give priority to environmentally sound production in competition with other quality properties and they are more likely to buy these products today. However, men are equally likely to respond that they are willing to pay 10% more for these products. People with high education (university) are more likely to be willing to pay a higher price for these products, and they are more likely to buy these products today. Those who do not live in the capital are more likely to put priority on ecological production, with the exception of 24 M. Wandel, A. Bugge those who live in Northern Norway. However, region of residency does not have a significant impact on will- ingness to pay more for these products, or likelihood to buy these products today. There may be many reasons why consumers are inter- ested in ecologically produced foods, and they may be different in various consumer groups. Therefore, we asked those who had responded that they bought ecolo- gically produced foods (often or sometimes), about the reasons why they did so. The reasons were related to own health as well as the environment (Fig. 3). Rather few responded with consideration for other quality aspects and for animal welfare. There was no substantial difference between men and women on this question. However, there were large differences between various age groups. The youngest age group based their buying behavior on the consideration for the environment and animal welfare, whereas consideration for own health was the most prominent reason in the oldest age group. Consideration for other quality properties did also increase with age. There was no substantial difference between the various age groups regarding the reasons not to buy these products. The main reasons were inadequate information (41%) and poor availability (24%). Only one fifth of the consumers responded that they were not interested in buying such products. DI SCUSSI ON This study showed that consumers are interested in some community oriented aspects of consumption. In this case the interest was oriented towards environmentally sound food production, but the same tendency has been seen with regard to interest in buying Norwegian food pro- ducts in order to support Norwegian employment and settlement pattern (Wandel & Bugge, 1994). This comes in addition to the more personal aspects of consumption, which is related to other quality aspects and to prices (Wandel, 1993). However the results indicate that most consumers do not want to give up much of the personal aspects in order to contribute to the benefit of the community. This was apparent when comparing their priorities for the different quality properties inherent in various types of foods. The quality properties that the majority of consumers value the most are taste, freshness and nutritional value. When the respondents only could choose two properties, few selected environmentally sound production and animal welfare. The willingness to pay higher prices for foods produced in an environmentally sound manner, showed the same tendency. More than 70% of the consumers TABLE 3. Consumer Interest in Environmentally Sound Production as a Function of Age, Sex, Education, Income and Region. Regression Coefficients (Logistic Regression) Priority on environmental Willing to pay more for foods, Buy foods, produced in aspects in competition with produced in an environmentally an environmentally sound other quality properties sound manner manner (often, sometimes) Age .Ol .Ol .Ol Sex, man -.47** .05 0.51*** (reference:woman) Personal income 160 000-200 000 Nkr -.09 .16 -.12 200 000 or more -.30 -.36 -.30 (ref. up to 160 000) Education high school .21 .34 .05 university .30 .75*** .52** (ref. elementary s.) Region, East .60* .02 .16 South/West .89** .lO .34 Middle 1.10** .25 .51 North .05 -.09 -.25 (reference: Oslo) Occupation White collar -.30 -.19 --.I6 Self employed -.18 .41 -.08 Student .53 .14 .26 Unemployed -0.05 -.13 -.04 (reference: worker) Constant -1.63** -1.08** -.44 Goodness of fit: Chi-square 851 851 929 df 836 835 917 N 852 851 851 Significance (Wald statistics): * pcO.05; ** p<O.Ol; *** p<O.OOl. Environmental Concern in Consumer Evaluation 25 were willing to buy these products if the additional price Earlier studies have not given a coherent picture of did not exceed 5%. However, if the additional price was gender differences in consumer attitudes and behavior raised to lo%, the willingness to pay was substantially with regard to environmental food issues. Some (Sjoden, reduced, and when the additional price was 25% higher, 1990; Wandel, 1994), but not all studies (Sellerberg, only 10% of the respondents were willing to buy these 1991; Schafer et al., 1993) have shown that women are products. Even if these results do not necessarily give more worried than men about food related health risks. an exact picture of how the consumers will behave in Other studies registered pronounced gender differences the buying situation, they do give an indication of the on environmental issues having general safety and health consumers priorities with regard to the dilemmas related dimensions (Passino & Lounsbury, 1976; Stout-Wiegand to community vs. personal aspects of food consumption. & Trent, 1983). Furthermore, data presented by Blocker These data suggest that the Norwegian consumers are & Eckberg (1989) suggests that women are no more less willing to pay higher prices for these products than concerned than men about general environmental issues, the Danish consumers, where 54% responded that they but are significantly more concerned about the local were willing to pay up to 30% more (Grunert & Kris- environmental issues. It was, thus interesting to examine tensen, 1992). However, there was a large gap between the gender profiles in regard to the three indicators this willingness to pay and what could be expected from of consumer interest in environmentally sound food the share for these products in the Danish food market. production in this study. When we compared the actual price differences between conventional foods and ecologically produced foods with the consumers own estimates of their will- ingness to pay higher prices, we found that consumer exaggeration of their willingness to pay high prices was not a prominent feature. Surveys of food prices in Nor- way and Sweden have shown that ecologically produced foods are priced 50 to 100% above conventional foods for most products (Produsentlaget, 1994; Statkorn, 1991). A comparison between these prices and the results in Fig. 2 revealed that very few of the consumers responded that they were willing to pay that much for ecologically pro- duced food. These results indicate that many consumers are interested in foods produced in an ecologically sound manner, but most of them were not willing to pay the present prices for these products. Two of the indicators showed a higher engagement by women than men. More women put priority on environmentally sound production in competition with other quality aspects and more women bought these products today. However, there were no gender dif- ferences with regard to the reasons for buying these products. Interestingly, the emphasis on own health, external environment and other food qualities was not significantly different for women and men. This study has also shown that the interest in ecologi- cally produced food was not related only to economically well off consumer groups. The data from the logistic regression model indicated that there was no significant effect of income or occupation. Neither was it related to life phase, age and the presence of children in the house- hold. However, even though age did not influence the decision of whether or not to buy these products, it had a large influence on the reasons for doing so. The youngest age group based their buying behavior on the consid- eration for the environment and animal welfare, whereas consideration for own health was the most prominent reason in the oldest age group. Health n Ecology n Animal welfare n Good quality 25-39 years 40-59 years 60 years+ Age FIG. 3. Reasons for buying ecologically produced foods. Percent in different age groups. Significance tests: Own health; Chi- square 34, df 3, p < 0.001. Ecology; Chi-square 36, df 3, p < 0.001. Animal welfare; Chi-square 13, df 3, p < 0.01. Quality; Chi-square 11, df 3, p < 0.01. N = 489. Percent of the consumers. N= 1093. Appearance-what we can call food aesthetics (Holm, 1991)-was not given high priority by most of the consumers in this study. That does not mean that it will not be used in the buying situation. 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