GA Maintavi

TECHNICAL HANDLING MANUAL
CHAPTER IV

MAINTENANCE REPORT &
RECORD

IV MAINT. REPORT & RECORD


Date : Dec. 21, 2011 THM : IV
Issue : 1 Rev : 7 Page : 1 of 16

1. GENERAL

Maintenance record means to entry all technical aspect of work performed on aircraft during
maintenance and issuing maintenance release on assigned form to the type of aircraft
inspection and retains those record in accordance with procedure described in the CASR
121.380 & 121.703. and chapter I I I , VII I this manual.

Maintenance report means to give information of all technical aspect to the concerned unit in
order to have the follow up action of problem during maintenance process.

The following is mandatory report have to be issued by all Line Maintenance Station Engineer:

a. Technical Trouble & Delay Report. f. Inventory Report.
b. MAINTAVI Message. g. Component/ Part Use Report.
c. Accident/ Incident Preliminary Report. h. Third Party Work Report (if any).
d. AOG Report. i. Service Difficulty Report.
e. Personnel Injury Report.

2. TECHNI CAL TROUBLE AND DELAY REPORT

The purpose of the Technical Trouble Delay Report (TTDR) is to give factually irregularities
information to the Cengkareng base Maintenance Control Center (CGKMOGA, CGKMLGA) and
enroute station in order the necessary action to prevent reoccurrence of the delay.

The Technical Trouble Delay Report shall be submitted whenever a technical irregularity
involves either a departure delay exceeding 5 minutes or cancellation of a flight, TTDFR Form
MZ-2-11 shall be used to report that delay. See para 12 TTDR form sample.

a. Definition.

1) Delay Flight.
The condition of aircraft dispatched more than 5 minutes from the assigned
scheduled.

2) Rescheduled Flight.
Assigned flight scheduled has been revised for certain time (more than 12 hours ) at
least 24 hours prior to its original departure time.

3) Cancelled Flight.
When the aircraft can not be dispatch under any circumstance from the assigned
scheduled time.

b. Responsibility.
It is the responsibility of the ground engineer to report any technical trouble delay
occurrence during his duties.

3. MAINTAVI MESSAGE

The MAINTAVI Message (Maintenance Advisement) is an maintenance information consist of
technical irregularity reported by flight crew or ground engineer, servicing and delays during
maintenance in flight line.

This report shall be sent to the Enroute Station and Cengkareng Base (Maintenance Control
Center) CGKMOGA and CGKMLGA immediately to acknowledge the Cengkareng base and
enroute station take the necessary action. MAINTAVi telex formats :

- Address,.



XXXXXGA (Enroute Sta), CPYXXXX, (Home Base) CGKMLGA, CGKMTGA, and CGKMOGA.
- Sender.
- Telex no.

If there any irregularities or delay flight the telex copy shall be added to CGKMQGA, JKTOMGA,
CGKMOGA and XXXKKGA (local/ departure GA Station manager) .

For requesting material, component the copy telex shall be added to CGKMMGA, CGKMDGA,
CGKBTGA.

Telex address
CGKMOGA - Home base Maintenance Control Center.
CGKMTGA - Cengkareng GMF Line Maintenance.
CGKMLGA - Garuda Indonesia Line Maintenance.
CGKMMGA - Home base parts/ material shipping unit.
CGKMKGA - Home base Cabin Maintenance.
CGKMQGA - GA Airworthiness Management Department.
JKTOMGA - Home base Aircraft Movement Control.
XXXKKGA - Departed Aircraft, (XXX Sta) Local Station Manager.
JKTOFGA - Flight Operation Department.
JKTBTGA - Material AOG Desk.
CGKMDGA - Home Base Material Department.

MAI NTAVI -MESSAGE
PREFIX ADDRESS ENROUTE STATION

ORIGINATOR DATE/TIME (IN UTC)

NUMBER OF MAINTAVI/ FINAL Flt. No/Date
PK-.. ....../..........
KEEP TEXT SHORT AND CLEAR
A. 1. AML/CML Seq no, PILOT / FLIGHT CREW REPORT IN THE AML or CML
2. AML/CML Seq no, PILOT / FLIGHT CREW REPORT IN THE AML or CML
B. 1. XXXXX RECTIFICATION/ ACTION TAKEN TO THE A/C TROUBLE.
2. XXXXX Next RECTIFICATION/ ACTION TAKEN TO THE A/C TROUBLE
C. 1. AML/CML Seq no, FIC ,DEFECT FINDING/ CMC/PFR FOR A-330/ B747-400/
2. AML/CML, Next Finding
D. 1. XXXXX RECTIFICATION OF THE FINDING TROUBLE
2. XXXXX
E. XX/XX/XXXX SERVICING (ENGINE OIL, HYDRAULIC FLUID, ETC)
XX/XX/XX/XX
F. ETA/ATA ETD/ATD THE ESTIMATE/ACTUAL TIME OF ARRIVAL/ DEPARTURE IN UTC
G. TOTAL DELAY AND DELAY CODE (IATA/GA-PIP DELAY CODE)
H. AIRCRAFT RELEASED IN HIL STATUS
SI. SPECIAL INFORMATION FOR ETOPS FOR A330 AND AUTOLAND STATUS / APU STATUS
BRGDS NAME OF RELEASE HOLDER/ AUTH THE NAME OF ORIGINATOR/ SENDER

Form MZ-2-15

a. Normal Condition.

When the aircraft departure on time the MAINTAVI should be made after the aircraft
airborne with text in the item G No Technical Delay .

Example: Route AKL to DPS

QD DPSMMGA CPYXXXX CGKMOGA CGKMLGA



.IZNMZKE 121145
MM/TX/34/JAN/05
MAINTAVI ONE N FINAL GA-713 PK-GGP/ DTE
A. AML SEQ 37, AUTOLAND (LAND2) WAS SATISFACTORY C/O
B. REF MSG 22405 RESET MM-C GRD TEST RESULT PASSED
C. NIL
D. NIL
E. ENGINE OIL 00/ 01 HYD : 02/ 03
F. ETA/ ATA 2300/ 2250 ETD/ ATD 0100/ 0100
G. NO TECH DEL
H. NIL
BRGDS SURYO /22200

b. Technical Delay Condition.

Technical Delay Exceeding 5 Minutes.

If the technical delay is 30 minutes or less (exceeding 5 min), MAINTAVI One and Final
message is only required. Describing the exact reason for the technical delay, including
ETA/ ATA and ETD/ ATD. The message must be sent within 15 minutes after ATD.
Example: Route RUH to CGK.

QD CGKMOGA CGKMTGA CGKMKGA CPYXXXX CGKMQGA JKTOMGA CGKMLGA
.RUHKKGA 181423NOV01
MM/TX/127/ FEB/ 01
MAINTAVI ONE N FINAL GA-975/ PK-GSI/ DTE
A. 1. ENG #1 FUEL FILTER ICING LT REMAIN ILL DURING WHOLE POS GRND N FLT
REMAIN ILL AFTER FUEL HEAT APPLIED
2. RECOMPL NO.4 ADP PRESS LT ILL WITH THE RUN LT ILL X ADP PRESS
FLUCTUATING 2000-2600 PSI
3. LOCK SYS GALLEY 609/659 U/S
4. COFFE MAKER POS 206 U/S
5. READING LT SEAT 25D U/S
B. 1. CHK FOUND FILTER DIFF PRESS SW STUCK CLOSED X DUE TO NIS DISPATCH
PER DDG 01-73 ITEM 4 PAGE-1 N TRF TO HIL
2. FOUND NO.4 ADP TURBINE DRIVE OIL EMPTY X SERVICED OIL ADP TURBINE
DRIVE
X RUN ADP IN AUTO N CONTINOUS POS X ADP OIL LEAK CHECK OK X PRESS
CHK 3000 PSI X PSE REPORT FURTHER
3. RETIGHTENED LOCK POS 609/659 X CHK OK NOW
4. RESET THERMAL SW C/M 206
5. RELAMPED SEAT 25D BUT STILL BAD X SUSPECT DECODER WAS BAD X TRF DUE
TO NIS SPARE P/N 1103070-110
P/N 1103070.
C. NIL
D. NIL
E. ENG OIL 00/02/01/00
F. ETA/ATA 0915/0950 ETD/ATD 1415/ 1440
G. TOTAL DELAY 00.25
H. 1. REF DDG 01-73 FUEL DIFF PRESS SW. STUCK CLOSE HIL CAT C P/N 642067
2. READING LIGHT DECODER P/N 1103070-110 HIL
BRGDS ANGGORO/ 2552

Technical Delay more than 30 Minutes.

If the expected delay more than 30 minutes, the MAINTAVI ONE message should be sent
within 30 minutes after scheduled departure time, not to delay the MAINTAVI TWO
message.
Example:



QD CGKMOGA CGKMTGA CPYXXXX JKTOMGA CGKMQGA CGKMLGA DPSKKGA
.DPSMMGA 121355/FEB05
MM/TX/187/FEB/05
MAINTAVI ONE GA-443/DTE PK-GGD
LIGHTNING STRIKE DURING APPROACH DPS WITH EXTENDED LANDING GEAR STP.
INSPECTION IAW TO AMM CHAP 5-53-00 IN PROGRESS STP ADVCT 1415 FLSTP
BRGDS MADE/ AUTH. NO.

A MAINTAVI TWO and/ or further MAINTAVI message should be sent if the investigation
has been completed and/ or further information available, describing the finding in detail.
In case of prolong delays, keep home base informed at regular intervals about progress
of work.
Example:

.DPSMMGA 121447/NOV02
MM/TX/188/NOV/02

MAINTAVI TWO GA-443/DTE PK-GGD
LIGHTING STRIKE INSPECTION PERFORMED WITH FOLLOWING FINDINGS CMA RH STAB
STATIC DISCHARGE COMPLETELY BURN STP PART BEING REPLACED STP ADVCT 1545
FLSTP
BRGDS MADE/ AUTH. NO
As standard time The FINAL MAINTAVI should be sent whenever the repair was
completed. The FINAL MAINTAVI message must contains ETA/ATA and ETD/ATD, TOTAL
TIME DELAY, DELAY CODE (Ref. MAINTAVI...AND FINAL FORM). Use GMT/UTC.

Note: Garuda-Punctuality Improvement Program Delay Code may be used in order to
analysis and decision by management is in precisely manner.

Example:

.DPSMMGA 121423/FEB02
MM/TX/189/FEB/02
MAINTAVI THREE N FINAL GA-443/ DTE PK-GGD

A. AML SEQ 25 LIGHTING STRIKE DURING APPROACH WITH EXTENDED
LANDING GEAR
B. INSP ACC MAI CHPT 5 PERFORMED
C. FOUND RH STABILIZER DISCHARGER COMPL BURNT
D. REPLACED RH STABILIZER DISCHARGER
E. ADD #3 ENG OIL 2 QTRS
ADD APU OIL 1 QRTS
F. ETA/ ATA 1315/ 1310 ETD/ ATD 1430/ 1550
G. DELAY 1 HR 20 MIN DELAY CODE 43
H. NIL
BRGDS MADE FLSTP / AUTH. NO

Note: After Aircraft departure the Technical Trouble Delay Report shall be made and to
be reported to MCC see par 2.

c. Need for Assistance.

When the assistance (e.g. advise, expert, tools, etc) is needed from home-base/ CGK, the
MAINTAVI shall be composed and send through telex.
Example:

QD CGKMOGA CGKMTGA CPYXXXX CGKMLGA JKTOMGA CGKMQGA BPNKKGA



.BPNMMGA 261625
MM/TX/022/FEB01
MAINTAVI ONE GA-517/DTE PK-GGR
WITH A/P OFF DURING GEAR EXTENSION A/C BANK 20 DEGREE TO THE RIGHT WITH
UNKNOWN REASON STP NORMAL LANDING PERFORMED STP PSE ADV MAINT AND
PROCEDURE TO FOLLOW FLSTP
BRGDS SUGIATMO/ AUTH. NO

d. Engine Trouble.

Whenever engine trouble occurs which can not be located within a certain time and/ or
engine failure/ damage caused by foreign object, an additional MAINTAVI should be
composed and send through telex.

e. Aircraft On Ground (AOG) and Waiting Spare.

Whenever the aircraft on ground (AOG) at the line station caused by NO GO Item and
should be served from home base, the MAINTAVI should be sent according to procedure
par 3. Following this MAINTAVI the material request telex must be sent soonest to QU
(urgent message).

Example:

QU CGKMMGA CGKMOGA CPYXXXX JKTOMGA CGKMQGA CGKMLGA CGKMDGA CGKBTGA
DPSKKGA
.DPSMMGA 140955
MM/TX/026/JAN01
AOG AOG AOG
PK-GGD AS GA-407/14 AOG DUE TO IAS #1 U/S STP BADLY NEEDED 1EA IAS P/N 2594466-
902 STP PSE SENT ASAP FLSTP
BRGDS WAYAN/ AUTH. NO

Also suggested to contact home base CGKMOGA or phone call 62-021-5502465 or
5506480 or FAX-5502448, before or after sent the telex.

f. Dispatch Authorization.

If Pilot In Command (PIC) agree to dispatch beyond the DDG/ MEL, or if the technical
trouble encountered is of such nature that the safety of the aircraft and its operation is
threatened in anyway. Directly or indirectly (engine shutdown, fire warning, abnormal
landing gear operation or indication, unsatisfactory response or malfunctioning of flight
control, etc) the respective of MAINTAVI message shall be dispatched before departure of
the aircraft. The additional address shall be sent to CGKMLGA (line Maintenance),
CGKMEGA (Engineering Service) and JKTOFGA (Flight Operation).
Example:

(1) Dispatch Authorization telexes will be dispatched using QX priority code. If an
aircraft departs under a Dispatch Authorization, a special telex must be dispatch to
that station and to all en route stations.
(2) The Dispatch Authorization telex will be in addition to any delay or other telexes,
and serves as confirmation that conditions and limitations of issue have been
complied with and as an alert to all en route stations.
(3) Priority telex code QX shall be used to send request Dispatch Authorization
telexes.

Requesting Dispatch Authorization Telex (Sample Format).

QX CGKMOGA CPYXXXX JKTOMGA CGKMQGA JKTOFGA CGKMEGA CGKMLGA



.NNNMMGA
MMTX/ ZXZ/ DTE
ON ARR FOUND THE AIRCRAFT HAD PROBLEM (SPECIFIED DEFECT/ DAMAGE). TO RECTTIFY THE
PROBLEM SPARE WERE NOT AVAILABLE OR NO FACILITY TO REPAIR, OR LIMITATION IS NOT
COVER ON MEL OR CDL STOP . CHECK & MAKE SURE THAT THE AIRCRAFT CONDITION IS SAFE
FOR FLIGHT STOP AFTER DISCUSED WITH PILOT IN COMMAND N AGREE TO CONTINUED FLIGHT
WITH THIS CONDITION STOP, REQUEST DISPATCH AUTHORIZATION TO DISPATCH THIS
AIRCRAFT TO HOME BASE STOP
BRGDS JOHN/ AUTH. NO

Dispatch Authorization Telex (Sample Format).

QX NNNMGA or CONTRACTOR MAIN CPYXXXX (enroute sta) NNNKKGA CGKMEGA
CGKMQGA CGKMLGA JKTOMGA JKTOFGA
.CGKMOGA
MO/ TX/ ZZZ/ DTE
ATT TO DO
ON BEHALF OF GA AIRWORTHINESS MANAGEMENT ACCORDING TO THE PROBLEM OR DEFECT
OR DAMAGE THE AIRCRAFT IS APPROVED TO DISPATCH WITH DA NO: TO HOME BASE
(ALL OF WORK HASS BEEN DONE REF DA NO:MUST BE RECORDED IN THE AML)
BRGDS CGKMOGA ON DUTY OFFICER NAME/ Auth. No or ID No.

g. Technical Irregularity Status/ Complaint Report in Aircraft Log Book (AML).

To ensure that Cengkareng Base and or the en-route station have the necessary action to
maintain the continuity of operation in airworthy manner, all AML Book items shall include
in the MAINTAVI message especially transfer items.
Example:

QD BTJMMGA CGKMTGA CPYXXXX CGKMOGA JKTOMGA CGKMQGA MESKKGA
.MESMMGA 212015
MM/TX/102/FEB02
MAINTAVI ONE N FINAL GA198/DTE PK-GGR
AML SEQ 36, ENG NO.1 GRND IDLE 5 PERCENT TOO LOW STP IDLE RPM ADJUSTED
ACCORDING MM 71-00-00 PAGE 518 STP PSE OBSERVE AFTER FLT STP NO TECH DELAY STP
BRGDS SETIABUDHI/ AUTH. NO

If no technical delay occur it must be informed into the message with NO TECHNICAL
DELAY.

h. Damage to any Part of the Aircraft by Foreign Object.

Damage to any part of the aircraft by foreign object such as lighting strike, ground
equipment, etc. even immediate repair is not required, the message should be sent to
home base as soon as possible and it must be followed by Damage/Defect Report Form
MZ-2-09. Record this cases on the Aircrat Status Damage Control Sheet MZ-2-07.

Example:

QD CGKMOGA CGKMTGA CPYXXXX CGKMQGA SUBKKGA JKTOMGA CGKMLGA
.SUBMMGA 130945
MM/TX/142/JAN02
MAINTAVI ONE N FINAL GA-411/DTE PK-GWE
A. NIL
B. NIL
C. 1. CML SEQ 23 MAIN WHEEL POS 1 WORN OUT
2. CML SEQ 24 FWD CARGO DOOR SLIGHTLY DAMAGED BY CATERING TRUCK
D. 1. REPLACED MAIN WHEEL POS 1



2. FWD CARGO DOOR TEMPORARY REPAIR, REF SRM 52-32-01 FIG 101 (SHEET 1).N TRF
TO HIL
E. NIL
F. ETA/ATA 0830/0832 ETD/ATD 0930/0935
G. NO DELAY
BRGDS MUDJIONO/ AUTH NO

i. Technical Delay due to Ground Handling Equipment.

Departure delay exceeding 5 minutes as a result of maintenance and/ or ground handling
equipment shall be reported to CGKMOGA and JKTOMGA.

Example:

QD CGKMTGA CGKMOGA CPYXXXX CGKMQGA CGKMLGA MESKKGA JKTOMGA
.MESMMGA 150155
MM/TX/276/JAN01
EQPT DEL INFO GA151/15 PK-GWG
DURING ENGINE START FOUND GTC SUDDENTLY AUTO SHUT STP NO REPLACEMENT AVL
STP REPAIR THERMOCOUPLE CABLE BROKEN STP STARTING CONDITION AFTER 55 MINS
REPAIR TIME STP TOTAL DELAY 20 MINS FLSTP
BRGDS SUNARTO/ AUTH. NO

j. Service Difficulty Report (SDR) Telex.

In case of major defect to the aircraft (iaw DGCA Advisory Circular 18-1), the Service
Difficulty Report (SDR) telex must be sent to home base within 24 hours, and one copy to
CGKMQGA Fax No 021-5590472. This event can be the AOG situation.
Example
QU CGKMOGA CGKMTGA CPYXXXX CGKMQGA CGKMEGA CGKMLGA
.SINMMGA 190121
MM/TX/204/FEB2000
SDRSDRSDR-
MAINTAVI TWO GA827/DTE PK-GGN
AFT CRGO DOOR NEAR TO THE MID POST WAS TORN APPROX 8 CM IN HEIGHT N WIDTH FRM
TOP BOTTOM APPROX 2 CM TO 0.5 CM X LWR REAR FUSELAGE SECT 4 NEAR TO APU DOOR
PNL SLIGHTLY SCRATCHES X COTCT SQ FOR TEMPORARY REPAIR STP
BRGDS KADIR / AUTH. NO

k. Spare Part and Material Replacement.

All material used including the loan part were borrowed from other operator and Flight Kit.
Shall be mentioned in the maintavi message in order to enable the home base to initiate
replacement or to entry into the Computerized Data Storage System (SAP). State also if
the material has been ordered from another station.

ROCO (Removal Component) Telex, Example :

QD CGKMMGA CGKMDGA CPYXXXX CGKBTGA CGKMOGA CGKMTGA
.PLMMMGA 201520
MM/TX/051/FEB01
MAINTAVI ONE N FINAL GA108/20 PK-GWP
AML SEQ 15 NO RADAR ANT SWEEP WITH ANT 10 DEGR UP STP REPLACED WX RADAR
ANT STP INSTALLED SPARE FRM CGK STP ATA/ATD 1115/1500 FLSTP
PN 56XXXXX ON 987MMMM OFF 896ZZZZZ
RGDS TOHIR./AUTH. NO




l. Delivery Time of MAINTAVI.

Always use UTC for estimate time of departure (ETD) and/ or further advice time (ADVCT);
taking into consideration the local facilities, weather conditions, and also such things e.g.
store, workshop, aircraft parking. This time should be fixed, if possible, in coordination
with the Station Manager (KK) and/ or Pilot in Command (PiC).

m. Garuda Long Distance Operation Control Communication.

Aircraft HF Transceiver may be use for long distance communication can be arranged by
using Company Channel Frequency 7646 Khz to Aircraft Movement Control (JKTOMGA),
however direct conversation between Station Engineer and Maintenance Control Center
(Home-base), using telephone calls to MCC by dialing 62-21-5502465 or 62-21-5506480 or
and Facsimile no. 62-21-5502448.

n. Maintavi Addresses.

MAINTAVI messages should be addressed to CGKMOGA, destination STA copy to origin
KKGA, CGKMLGA and to en route station. If there is any delay or suspected delay
concerning to the irregularities or trouble the additional copy of MAINTAVI shall be sent
to JKTOMGA & CGKMQGA. It will be necessary to advise next station(s), if operation is
affected as a consequence of technical trouble e.g. trip fuel, Take Off Gross weight
(TOGW), runway length, flight level, weather condition, etc., in coordination with Station
Manager (KK).
Note: Depending on the importance of the message, it can be given a varying priority
compared to others. There are three remaining queues are the message send
queues:

1) QU - for Urgent Messages.
2) QN - for Normal Messages.
3) QD - for Deferred Messages.

The Deferred Message (with prefix QD) have the lowest priority, and will only be sent
when no Urgent or Normal Message exist in the system.

The line station engineer is responsible to the information contents in the MAINTAVI
message. A message shall be made in English; Indonesian or both (English and
Indonesian) may be use to get more clear interpretation of the message.

4. AI RCRAFT DAMAGE/ DEFECT REPORT

Upon Accident/ Incident occur with damage to the aircraft, equipment or personnel injury a
Line Stations manager should immediately report to home base (CGKMQGA/ CGKMOGA) Fax
No. 62-21-5590472/ 62-21-5502448 by using appropriate form, Form MZ-2-09. Picture or
sketch must be included.
In case of the damage/defect could affect the aircraft airworthiness, report immediately by
phone or by telex to home base before the formal written report is issued. The telex must
contain scope of damage/defect and details of accident/incident.




DAMAGE REPORT
STATION : B 737-300 DATE : Jan 12, 2010 NO : 01/DR/2010
DAMAGE TO :
A/C Reg PK-GGA A/C Equipment Ground Equipment
Vehicles Building Other
Date of Accident
Place of Accident
Cause of Accident
: Mar 11, 2011
: CGK
: Baggage Tractor hit fwd fuselage Rh side aircraft
Description of accident (Please enclose illustration) :

18.00 A/C on Block On at R 63
19.00 Prior to perform Daily the a/c engineer request electrical ground power
19.30 the ground power arrived towed by baggage tractor.
Ground power operator prepare to start and connect electrical plug to aircraft. while the
tractor disconnected and park in the RH side of the aircraft with engine running.
The baggage tractor move by itself unwatched by the operator than hit the Fwd cargo door
aircraft. This incident cause skin dent length 20cm wide 8cm and deep 6mm

Action Taken :
Replaced Cargo door and damage one sent to work shop for repair

Person and / or Companies involved : GPA Ground equipment provider

Prepared by : Tarman/ 5364XX Sign : Tarman
Checked by : Amir/ 5256YY Sign
: Amir
Approved by : Husain/ 5154 ZX Sign : Husain
Form MZ-2-09

Structure damage should be recorded in the Damage Control Sheet Form MZ-2-07 its available
in the aircraft maintenance log book transparence pocket.

AIRCRAFT STRUCTURAL DAMAGE CONTROL SHEET

A/ C TYPE ______________
A/ C REG ______________

STATUS SEQ
NO
DATE
TYPE OF
DAMAGE
ACTI ON
OPEN CLOSED
REPAIR
INSTRUCTION
STATI ON
NAME
AUTH.NO

Form MZ-2-07



5. MONTHLY TECHNICAL DELAY REPORT

This report shall be issued every month and send to Cengkareng Base ( CGKMOGA MCC Out
Station Affair) on Saturday afternoon of 4
th
week . Use Form MZ-2-20

LI NE STATI ON MONTHLY TECHNI CAL DELAY REPORT
STATION : SIN NO. REP. :
MM002/02
MONTH / PERIOD : FEB, 02 DATE : MARCH 01, 2002
TOTAL FLIGHT : 400 FLT PREPARED : RAMELAN
TOTAL TECH. DELAY : 1 FLT CHECKED : ALEP
PERCENTAGE OF DELAY : 0,25 % APPROVED : MURAD
NO

DATE FLT NO A/ C
REG
REASON OF DELAY HOURS REMARKS

1.

120202

GA966

PK-GWK AIRCRAFT RTB DUE TO LSA DISAGREE LIGHT
ILLUMINATES FOLLOW BY CONFIG ON NWP
AND OBSERVED LH LSA MOVING WHILE MANU
VER.
LH LSA ACTUATOR REPLACED, AND GROUND
CHECKED NORMAL.

1 HR

Form MZ-2-20

6. AOG REPORT

Any irregularity occurred at the Line Station that already declared as AOG (Aircraft On
Ground), the Line Station Engineer shall report to home base (CGKMOGA) by using the AOG
Form and progress of rectification. Report may be made by telex or facsimile to CGKMOGA/
MCC (fax no. 62-21-5502448 and 5501605).
The AOG detail report shall include the description of AOG trouble/ accident or incident (hard /
crash landing, bird strike, rejected take off, hit by equipment, excessive maneuver, etc),
rectification and action taken, component request, expert/ tools request, the result or progress,
and expecting of aircraft serviceable.

AIRCRAFT ON GROUND REPORT

AI RCRAFT TYPE : A330 DATE : J AN 09, 2007
AI RCRAFT REG. : PK-GPF REF/ NO : SI NMM/ TX/ 147/ 07
STATI ON : SI N TO : CGKMOGA
FROM : SI NMMGA
PREPARED BY : FIRMAN
SUBJ ECT : EGT ENG POS # 2 LOWER
THAN OTHER
APPROVED BY : SUHERMANTO .
DESCRI PTI ON :
GA-992/09 JAN/PK-GPF A.O.G. AT SIN DUE TO EGT ENG POS #2 LOWER THAN THE
OTHER.
REQ SPARE FROM CGK : 1. 1 EA EGT INDICATOR KSSU 742153
2. 4 EA THERMOCOUPLE.
REQ O/B GA-886/09 JAN ATD : 20.00 LT
RECTIFICATI ON :
AFTER CHECKED AT THERMOCOUPLE RACK AND ELECTR. CONNECTOR OF
INDICATOR, CONFIRMED INDICATOR WAS BAD.
EXPERT/ COMPONENT/ SPECIAL TOOL REQUIRED :
AUH STILL WAITING SPARE FROM CGK AS FOLLOWS :
1. 1 EA EGT INDICATOR NNXXX2153 3. 1 EA THERMOCOUPLE P/N 9055M90P02
2. 1 EA THERMOCOUPLE P/N XXNNM14P01 4. 1 EA THERMOCOUPLE P/N 9055M90P01
5. 1 EA THERMOCOUPLE P/N 9055M91P01
RESULT/ PROGRESS : PREPARE SPARE O/B GA-886/DTE
Form MZ-2-19




7. I NVENTORY REPORT

This report should be issued to home base every month as a control and for replenishment
allotment purposes (if any). This report including the equipment report and tools report. See
enclosed example.

STATION I NVENTORY REPORT
A /C TYPE : BOEING B737 PARTS / COMPONENTS

STA
CHECKED BY
DATE
APPROVED. BY
:
:
:
:
BKK
JHON
01.03.07
SEAMUS. M
QTY SERIAL NO.
NO. DESCRIPTION
PART
NUMBER
GA CODE
ASS AVL
EXPIRED
REMARK
S
01 FLOW CONT 31040 Z.26.06 2 1 0185 31.12. 01
02 VALVE 898052 - 1 1 U57626 26.04. 02
03 FIREX BOTTLE 3605812 W.49.01 1 1 1P57 12.05.02

8. PART/ COMPONENT USED REPORT

Every components/ parts used for aircraft should be reported to home base (CGKMOGA) in
monthly basis. See enclosed example.

MONTHLY COMPONENTS USED REPORT
STATION : BKK PERIOD: 01S/D 30 APR 2002 PREPARED BY: JHON
CHECKED BY : SEAMUS MACMAHON
NO COMPONENT PART
NUMBER
S/N IN S/N
OUT
POS A/C REG DATE REMARKS
1

2

3

HEAT -
EXHANGER
EXCITER

GCU

1828203

106310451C

948F4583

73303

46811

NU8004

73311

46802

NIL

102

102

2

PK-GGG

PK-GGG

PK-GGN

030507

060507

010507

AIR LEAK

NO LIGHT
UP
UNABLE
TO FEED
BUS

9. SERVI CE DI FFI CULTY REPORT (SDR)

In case of major defect to the aircraft (DGCA Advisory Circular 43-02), the SDR telex must be
sent to home base CGKMOGA within 24 hours, and one copy to CGKMQGA Fax No 021-
5590472. This event can be the AOG situation.

Service Difficulty Report (SDR) Telex.

QU CGKMOGA CGKMTGA CPYXXXX CGKMQGA SINKKGA
.SINMMGA 190121/DEC07
MM/TX/204/DEC07
SDRSDRSDR-
MAINTAVI TWO GA823/DTE PK-GGW
AFT CARGO DOOR NEAR TO THE MID POST WAS TORN APPROX 8CM IN HEIGHT N WIDTH FRM
TOP BOTTOM APPROX 2CM TO 0.5CM X LWR REAR FUSELAGE SECT BS 827 SLIGHTLY SCRATCHES
X COTCT SQ FOR TEMPORARY REPAIR STP
BRGDS MURAD A / AUTH. NO

The SDR shall be reported to DGCA by using form : 43-01, describing the defect, malfunction or
other service difficulties as explained in AC 43-02 if occur certain malfunction , defect, failure or
occurrence ;




a. Aircraft Structure

1) Major defect or damage to aircraft structure.
2) Any failure of aircraft primary structure or principal structural element.
3) Cracks, permanent deformation, or corrosion defect or damage of aircraft primary
structure or principal structural element that a repair scheme is not already provided
in the manufacturers repair manual, or that occur after repair.
4) Serious cracks, permanent deformation, burning or serious corrosion of structure
found during scheduled maintenance of the aircraft or component.
5) Any part of the aircraft that would endanger the aircraft or any person becoming
detached in flight or during operations on the ground.
6) Defects or damage to aircraft structures, if more than allowed tolerances.

b. Powerplant

1) Engine in-flight-shut-down (IFSD) neither intentional shutdown or significant power
loss because of flameout, external damage to the engine or aircraft structure occurs,
foreign object ingestion or icing.
2) Malfunction of any engine control system.
3) Un-commanded loss of thrust/power, shutdown or failure of any engine.
4) Uncontained failure of engine compressor, turbines.
5) An engine exhaust system that causes damage during flight to the engine (including
asymmetrical or un-commanded thrust reversal), adjacent structure, equipment, or
components.

c. Aircraft System or Equipment

1) Fires or explosion during flight neither protected or not protected by related fire
warning system.
2) False fire warning during flight including multiple or serious malfunctioning of
avionics, indicating, warning, radio or navigation system resulting in hazardous flight
information, e.g. excessive errors of instruments.
3) Fire warning, except those immediately confirmed as false
4) Aircraft component that causes smoke, vapor, toxic or noxious fume in the aircraft.
5) Fuel or fuel dumping system that affects fuel flow or causes hazardous leakage
during flight.
6) Fuel system malfunction that has significant effect on fuel supply and/or distribution
7) Fuel leakage that results in substantial loss or is a fire hazard.
8) Significant leakage or flow interruption/exhaustion of fuel, hydraulic fluid, or oil that
has significant effect on supply and/or distribution.
9) Unwanted landing gear extension or retraction, or unwanted opening or closing of
landing gear doors during flight. This condition also including failure of landing gear
to retract or extent, or to support the aircraft.
10) Brake system components (consist of failure of wheels, brakes or tires) that result in
loss of brake actuating force when the aircraft is in motion on the ground.
11) Significant loss of braking action.
12) Aircraft components or systems that result in taking emergency actions during flight
(except action to shutdown an engine).
13) Loss of control of cabin pressure.
14) Failure or malfunction of an electrical, hydraulic, or pneumatic system resulting in
loss of that system to the aircraft.
15) Malfunction of any flight control system.
16) Emergency evacuation systems or components including all exit doors, passenger
emergency evacuation lighting systems, or evacuation equipment that are found
defective, or that fail to perform the intended functions during an actual emergency
or during training, schedule testing, maintenance, demonstrations, or inadvertent
deployments.



d. Other Defect, faults, malfunctions and other occurrences

1) Servicing with incorrect fluids.
2) Lighting or bird strikes, hard or over-weight landings, turbulence, overspeed flight
conditions, and on-aircraft hazardous material spillage that may affect airworthiness
and require a conditional special inspection.
3) Rejected take offs for either actual or for false warning indications of malfunctioning
systems or components.
4) Return to base for any reason.

In any case, where the filing of a report under the preceding paragraph might prejudice
the aircraft maintenance, it will be referred to the DGCA for a determination as to whether
it must be reported.

If the defect or malfunction could result in an imminent hazard to flight, the Garuda
Indonesia will use the most expeditious method to inform the Indonesian DGCA and Type
certificate holder (if applicable) and OEM (if applicable).

10. EMERGENCY RESPONSE

General.

An aircraft accident would involve major structural damage, a major fire, serious injury to
passenger or crew, or any situation serious enough to warrant evacuation of the aircraft.

This procedures is describes to accommodate emergency action in case of aircraft accident /
incident were reported. The definitions of aircraft accident/ incident are explained in the ICAO
Annex 13.

Emergency Response Plan (ERP) manual contain the policy and procedure to manage and
coordinate an emergency successfully.

The ERP Manual is to be used where Garuda Indonesia flights, regional airlines and code-share
flights are affected.

a. Flight Emergency Categories:

1) A major accident without warning where severe damage has occurred to an aircraft
and severe injury or death to passenger and crew.
2) A potentially serious accident where advance notice has been received (such as a
severe fire aboard an aircraft, wheel ups landing, or structural damage in flight)
3) A moderately serious situation involving such items as landing with an engine
inoperative, hydraulic difficulties, and warning light irregularity
4) Potentially serious accident where general cargo or hazardous materials are identified
as toxic or flammable materials.

b. Ground mishaps involve situations such as:

1) Aircraft equipment ground damages.
2) Cargo damage.
3) Fire resulting from fuel spills or other causes.
4) Personnel injuries / death.
5) Hijack and bomb threat.

c. Procedures.

Regardless of the type of accident, the first priority is the rescue of all involved, and the
second, the protection of the aircraft, aircraft equipment and building.



Garuda Indonesia shall have emergency plan, and will be coordinated with airport
authority to make sure that no conflicts exist. Detail procedures are covers in the Aircraft
Crisis Manual and Accident/ Incident Manual.

d. Response to Emergency Phase.

1) Immediate Action.

In the vent of aircraft accident/ incident or disaster.

a) Notify Operations Control Center (JKTOPGA) and Maintenance Control Center
(CGKMOGA), Technical Operation Control (CGKMLGA), Airworthiness
Management (CGKMQGA).
b) Prepare and activate Site Control Center.
c) Activate Local ERP.
d) Notify Local airport Authority when coordination is required..
e) Provide information and expertise to assists the rescue authorities as quickly as
possible.
f) Prepare staff to coordinate at the location of accident.

2) Response.
The person or agency must be prepared to act individually and should maintain
contact with the communication to the MCC/ CGKMOGA, CGKMLGA, CGKMQGA
JKTOPGA.

3) Recovery.
Recovery is complex, time consuming operation. Recovery plan must be developed
based on the requirements/ finding of all response agencies.

11. RECORD RETENTION

Record retention means to maintain record and filed in certain time in accordance with the
requirement of Aviation Authority.

a. Freezing Aircraft Record.

Upon the record have to be used for investigation, the respective record shall be
assembled by contracted maintenance and surrounded to the Garuda Indonesia
Airworthiness Management, who will place in secure area until inspected by DGCA
Inspector.

b. Record Retention.

Record of Before Departure/Transit/ Daily/ Service/ Weekly inspection are classified as
routine technical record including station copy Aircraft Maintenance Log (AML) and Cabin
Maintenance Log (CML) of work shall be kept file for six (6) months.

The contracted technical handling agents are requested to send the routine technical
record including station copy of Aircraft Maintenance Log (AML) and Cabin Maintenance
Log (CML) to Cengkareng (TLP) Maintenance Planning & Control Phone : 5508093, Sita
telex, CGKMOGA.

12. Form TTDR

The technical trouble delay report shall be made in English and the hand written in block/
capital letter may be used. In case of TTDR form were not available, station engineer may
reported the technical delay by using printed out from Personal Computer.




Technical Trouble Delay Report (TTDR) consists of 4 (four) sheets. Please take the last of
sheet for station copy, and the other copy should be sent to home base (CGKMOGA) as
soon as possible to distribute to other selected address may be send by facsimile address
to CGKMOGA 062 21 5502448.

Sample TTDR Form MZ-2-11

Technical Trouble Delay Report
Station Nr
A/C Type A/C Reg Flight Nr Date Classification
ATA
Pilot in Command / Captain
Prepared Approved
Actual Time of Departure Actual Time of Arrival Type of Maintenance
Scheduled or Revised Time of Departure Check
Total Technical Delay Time A/C Ready for Traffic

Cancellation Aborted T/O Flight Remark Preflight Check Remark

Returned to Ramp Return After T/O Inspection Remark

R
E
F

.

T
E
L
E
X

.
.

PRIMARY CAUSE.

NO GO item

Form MZ-2-11 (12-01)

shall be defined as a technical defect or malfunction that caused
the event.
The applicable Aircraft Maintenance Log remark should be quoted.
The concise description of the troubleshooting performed and the
remedying action taken shall also be given in this space.



2
nd
page

SECONDARY CAUSE

Reserve A/ C Status

Secondary Cause Evaluation

Lack of Spare Parts

Crew Disposition

Ineffective Rectification

Faulty Replacement Part

Lack of Manpower

Ineffective Inspection

Failure Descript Incomplete

Communication Part

Lack of Tools

Difficult Trouble - Shouting

Faulty Ground Equipment

Needs Further Investigation
PREVENTIVE MEASURES

REMARKS

Form MZ-2-11 (12-01) END IV
Shall be accounted for any secondary or contributory circumstances
which have had influence on the delay besides the actual repair itself,
e.g. time required for obtaining spare, tools, and advise, adverse
working condition necessity to remove the aircraft from the ramp,
etc.
Any measures aimed at preventing recurrences that suggested,
considered or in effect should be here accounted for
Remark , any difficulty which could arise during this situation should
be written on this column, such as panel removal, contact home base
by telephone, etc.

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